Wifi CCTV IP Camera Quick Operation Guide

1. APP Download

Search for and download the "iCSee" app from your app store, or scan the QR code provided below to download it.

QR Code for iCSee App Download

2. Connect to the Power Supply

Connect the camera to the power cable and turn on the power. If you intend to store videos using a local TF card, please install the TF card before powering on the device. Note that TF cards do not support hot plugging; always power off the device before inserting or removing the memory card. Cloud storage is recommended for its safety and convenience. Refer to "Step 6" for detailed cloud storage operations.

3. Register/Login

Open the "iCSee" app. Click "Sign Up" and register your account using your phone number or email address. After successful registration, enter your phone number or email and password on the login interface to log in. Alternatively, you can log in using WeChat, Facebook, LINE, or as a temporary visitor.

4. Camera Network Configuration

Wi-Fi Configuration (Recommended)

Note: The camera currently supports 2.4G Wi-Fi only; it does not support 5G Wi-Fi. Please configure your router to 2.4G before proceeding. During connection, ensure your phone, router, and camera are within a 2-meter distance.

1. Connect your phone to the Wi-Fi network.
2. Click the "+" icon in the upper right corner. Select "Add WiFi camera". Follow the app's interface guide, listen for the device's voice prompts, and enter your router's password. Click "Confirm" to start network configuration. If the device does not provide voice prompts for an extended period, long-press the reset button to restore default settings and then continue with network configuration.
3. The interface will display the device search process. Please wait while the device connects.
4. Upon successful connection, the interface will prompt you to set a device password and name. After completing these steps, follow the app's guide to finish the network configuration.
5. The device will then appear in the device list, indicating a successful connection.
6. Click on the device to view the monitoring image and perform relevant operations and settings.

01. AP Mode Configuration (Android Version)

1. Long-press the reset button to restore default settings.
2. Press the camera's reset button three times to enter AP mode. Most devices will announce "Enter the AP mode."
3. Log in to the "iCSee" app, click the "+" in the upper right corner, and then click "More" in the upper right corner.
4. Click "Add camera (AP mode)".
5. In the "Choose device's hotspot" interface, connect to the device's hotspot. The hotspot name for robot devices is typically "robot_XXXX", and for other devices, it's "camera_XXXX".
6. After connecting successfully, the interface will display the router setting page. Select your Wi-Fi network and enter the Wi-Fi password to begin network configuration.
7. The interface will show "Connect to the router network."
8. After successful connection, follow the app's interface guide to complete the network configuration.
9. The device will appear in the device list, signifying a successful connection. Click it to view the monitoring image and perform operations and settings.

01. AP Mode Configuration (iOS Version)

1. Long-press the reset button to restore default settings.
2. Press the camera's reset button three times to enter AP mode. Most devices will announce "Enter the AP mode."
3. Log in to the "iCSee" app, click the "+" in the upper right corner, and then click "Add camera (AP mode)".
4. Click "To set the WiFi". Search for your mobile phone's wireless network, select the device's wireless hotspot, enter the wireless password (default: 1234567890), and then connect to the device's wireless hotspot. The hotspot name for robot devices is typically "robot_XXXX", and for other devices, it's "camera_XXXX".
5. Return to the "iCSee" app and enter the "Router Setting" interface. Enter your Wi-Fi account and password, then click "Confirm" to start router network configuration.
6. Enter the "Searching Device" interface and wait for the connection.
7. After a successful connection, follow the app's interface guide to complete the network configuration.
8. The device will appear in the device list, indicating a successful connection. Click it to view the monitoring image and perform operations and settings.

02. Wired Network Configuration

(This method requires the device to support wired network connection, meaning it has a network port.)

1. Long-press the reset button to restore default settings.
2. Connect your router to the camera using a network cable.
3. Connect your phone to your router's Wi-Fi network.
4. Log in to the "iCSee" app, click the "+" in the upper right corner, and then click "More" in the upper right corner.
5. Click "Add the camera on same router".
6. Enter the search device interface, click the searched camera to add the device. The device will then appear in the device list, indicating a successful connection.
7. Click on the device to view the monitoring image and perform relevant operations and settings.

03. Hotspot Direct Connection Configuration

(This mode does not require an external network. Connect directly to the device's hotspot for configuration. In this mode, your mobile phone cannot receive messages from the device or use cloud services.)

1. Long-press the reset button to restore default settings.
2. Press the camera's reset button three times to enter AP mode. Most devices will announce "Enter the AP mode."
3. Search for your mobile phone's wireless network, select the device's wireless hotspot, enter the wireless password (default: 1234567890), and then connect to the device's wireless hotspot. The hotspot name for robot devices is typically "robot_XXXX", and for other devices, it's "camera_XXXX".
4. Open the "iCSee" app and add the device directly via temporary visit mode.
5. The device will appear in the device list, indicating a successful connection. Click it to view the monitoring image and perform operations and settings.

4G/5G Device Network Configuration

If your device is a 4G/5G model, use this method to add it. Click the "+" icon in the upper right corner of the main interface and select "Add 4G/5G camera". Scan the QR code on the device to complete the network configuration.

5. Add Shared Device

Use this method for devices that have been shared by others. Log in to the "iCSee" app, click the "+" in the upper right corner of the main interface, and select "Scan the QR code to add the camera". Scan the QR code shared by another user or add the device by entering its serial number. (The shared device must be connected to the network and successfully added to the app by the owner.)

6. Open Cloud Storage

Click "Cloud" or "Cloud Storage" in the device list. Follow the app interface guide to set up and open cloud storage.

Q&A

Q: How does the camera store videos?

A: 1. Local TF card storage: Supports up to 128GB. When the TF card is full, older videos are automatically deleted, and recording continues in a loop. 2. Cloud storage.

Q: What should you do if you forget the device access password?

A: Restore the device to factory settings, then reconnect and set a new access password. Note: The access password is crucial for privacy and security; handle it with care.

Q: What should you do if the camera cannot be connected or is abnormally offline during use?

A: 1. Verify that the camera's power supply and router network are functioning correctly. 2. Unplug the camera's power to restart it. 3. Restore the camera to factory settings (press and hold the Reset button for approximately 6 seconds until you hear the prompt "Restore factory settings, please do not power off"), then add the device again following the instructions. 4. If wireless network configuration fails, consider using the wired network or AP network configuration mode.

Q: If I press the device reset button multiple times, why is there no voice prompt for AP mode switching?

A: The device's reset key can only switch modes once. Subsequent attempts will not execute the switch. You need to restart the device to switch modes again, or use the mobile terminal to switch modes.

Q: In AP mode network configuration, if the device has been deleted, how can I solve the problem of being prompted with the same serial number when adding a device?

A: On the "iCSee" app interface, navigate to 【Me】>【Tools】>【Clear Cache】. Re-add the device after clearing the cache.

Q: After restoring the device to default, reconfiguring the network, and entering the password, only an empty password prompt box is displayed. How to solve this?

A: On the "iCSee" app interface, navigate to 【Me】>【Tools】>【Clear Cache】. Re-add the device after clearing the cache.

Q: Cannot connect to the network when the phone scans the QR code?

A: Please point the phone's QR code towards the camera lens, maintaining a stable distance of 20-30 cm.

Q: The APP shows that there is no TF card when viewing the video?

A: 1. Ensure you are using a Class 6 or Class 10 TF card in FAT32 format. Use TF cards specifically designed for monitoring and avoid counterfeit or low-quality cards. 2. Power off the device, re-insert the TF card, and restart the device.

Q: What does the "user is locked" message mean?

A: This message indicates that the password has been entered incorrectly too many times. Please wait approximately 30 minutes before trying again.

Q: What should I do if I cannot log in or open the video after changing the router's Wi-Fi password?

A: Restore the device to factory settings and then add the device again.

Q: What should I do if the APP fails to receive alarm information?

A: 1. On the "iCSee" app's main interface, click 【Settings】>【Smart Alarm】. Ensure that 【Human shape Detection】, 【Alarm Action】, and 【Alarm push】 are enabled, and that 【Message Ignore】 is turned off. Verify that the 【Alarm Time】 selection is correct and set 【Sensitivity】 to high. 2. Confirm that the notification permissions for the "iCSee" app are enabled on your mobile phone. 3. Ensure your mobile phone's network connection is normal.

Q: How to resolve the issue where a dual-light camera cannot alarm with dual-light?

A: Open the monitor image, click the icon in the lower right corner of the main interface, and confirm that the dual-light mode is selected.

Q: How to solve the issue of not having alarm video?

A: On the "iCSee" app's main interface, click 【Settings】>【Smart Alarm】 > 【Alarm Action】 > 【Take a Video】. Check if the box is ticked. Also, verify that the 【Alarm Time】 selection is correct.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

This equipment must be installed and operated in accordance with provided instructions. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.