Instruction Manual
RESIDENTIAL GAS WATER HEATERS
POWER VENTED GAS MODELS W/HOT SURFACE IGNITION
MODEL 6G50 76N SERIES 110
CANADIAN MANUAL
WARNING:
If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas supplier.
▲WARNING
Read and understand instruction manual and safety messages before installing, operating or servicing this water heater.
Failure to follow instructions and safety messages could result in death or serious injury.
Instruction manual must remain with water heater.
• For Your Safety •
AN ODORANT IS ADDED TO THE GAS USED BY THIS WATER HEATER.
SAFE INSTALLATION, USE AND SERVICE
The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others. Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important that the meaning of each safety message is understood by you and others who install, use, or service this water heater.
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message, and how to avoid the risk of injury.
IMPORTANT DEFINITIONS
Gas Supplier: The Natural Gas or Propane Utility or service who supplies gas for utilization by the gas burning appliances within this application. The gas supplier typically has responsibility for the inspection and code approval of gas piping up to and including the Natural Gas meter or Propane storage tank of a building. Many gas suppliers also offer service and inspection of appliances within the building.
APPROVALS
GAS-FIRED
UL LISTED
AHRI CERTIFIED®
SP LOW LEAD CONTENT
GENERAL SAFETY INFORMATION
▲WARNING
Read and understand instruction manual and safety messages before installing, operating or servicing this water heater. Failure to follow instructions and safety messages could result in death or serious injury. Instruction manual must remain with water heater.
▲DANGER
Water temperature over 125°F (52°C) can cause severe burns instantly resulting in severe injury or death. Children, the elderly, and the physically or mentally disabled are at highest risk for scald injury. Feel water before bathing or showering. Temperature limiting valves are available. Read instruction manual for safe temperature setting.
▲ WARNING
Fire or Explosion Hazard
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Avoid all ignition sources if you smell LP gas.
- Do not expose water heater control to excessive gas pressure.
- Use only gas shown on rating plate.
- Maintain required clearances to combustibles.
- Keep ignition sources away from faucets after extended period of non-use.
Read instruction manual before installing, using or servicing water heater.
GENERAL SAFETY INFORMATION
CAUTION
Improper installation, use and service may result in property damage.
- Do not operate water heater if any part has been exposed to flooding or water damage.
- Inspect anode rods regularly, replace if damaged.
- Install in location with drainage.
- Fill tank with water before operation.
- Properly sized thermal expansion tanks are required on all closed water systems.
Refer to this manual for installation and service.
▲ WARNING
- Before servicing the water heater, make sure the blower assembly is unplugged or the electrical supply to the water heater is turned "OFF".
- Label all wires prior to disconnection when servicing controls. Wiring error can cause improper and dangerous operation. Verify proper operation after servicing.
- Failure to do this could result in death, serious bodily injury, or property damage.
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Install vent system in accordance with codes.
- Do not operate water heater if any part has been exposed to flooding or water damage.
- High altitude models should be installed at elevations above 5,300 feet (1,615 m). For operation above 10,100 feet (3,079 m), a high altitude orifice must be installed.
- Do not operate if soot buildup is present.
- Do not obstruct water heater air intake with insulating jacket.
- Do not place chemical vapor emitting products near water heater.
- Gas and carbon monoxide detectors are available.
- No vent damper installation is compatible with this power vented water heater.
- Do NOT elevate any portion of the field supplied drain line beyond the 1/2" adaptor above the adaptor. This must be true for the entire length of the drain line including the exit into an appropriate drain.
- Condensate lines must be free and clear of debris and must not allow back flow through the hose. The condensate lines must be able to flow freely to an appropriate drain.
- Do not allow condensate lines to become crimped closed.
- Analyze the entire vent system to make sure that condensate will not become trapped in a section of vent pipe and therefore reduce the open cross sectional area of the vent.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
DANGER
Flammable Vapors
Vapors from flammable liquids may explode and catch fire causing death or severe burns.
- Do not use or store flammable products such as gasoline, solvents or adhesives in the same room or area near the water heater.
Keep flammable products:
- far away from heater,
- in approved containers,
- tightly closed and
- out of children's reach.
Installation:
Do not install the water heater where flammable products will be stored or used unless the main burner and hot surface igniter are at least 18" (45.7cm) above the floor. This will reduce, but not eliminate, the risk of vapors being ignited by the main burner or hot surface igniter.
Water heater has a main burner and hot surface igniter. The hot surface igniter: 1. can come on at any time and 2. will ignite flammable vapors.
Vapors: 1. cannot be seen, 2. are heavier than air, 3. go a long way on the floor and 4. can be carried from other rooms to the hot surface igniter by air currents.
A WARNING
Fire Hazard
For continued protection against risk of fire:
- Do not install water heater on carpeted floor.
- Do not operate water heater if any part has been exposed to flooding or water damage.
This water heater must not be installed directly on carpeting. Carpeting must be protected by metal or wood panel beneath the appliance extending beyond the full width and depth of the appliance by at least 3" (7.6 cm) in any direction, or if the appliance is installed in an alcove or closet, the entire floor must be covered by the panel. Failure to heed this warning may result in a fire hazard.
GENERAL SAFETY INFORMATION
▲ WARNING
Fire or Explosion Hazard
- Read instruction manual before installing, using or servicing water heater.
- Improper use may result in fire or explosion.
- Maintain required clearances to combustibles.
Minimum clearances between water heater and combustible construction are 0 inch at the sides and rear, 5.5" (14.0 cm) from the front and 12" (30.5 cm) from top. (Standard clearance.) If clearances stated on the heater differ from standard clearances, install water heater according to clearances stated on the heater.
Adequate clearance 24" (61.0 cm) for servicing this appliance should be considered before installation, such as changing the anodes, etc.
A minimum clearance of 5.5" (14.0 cm) must be allowed for access to replaceable parts such as thermostats, drain valve, relief valve and condensate drain.
When installing the heater, consideration must be given to proper location. Location selected should be as close to the wall as practicable and as centralized with the water piping system as possible.
A gas water heater cannot operate properly without the correct amount of air for combustion. Do not install in a confined area such as a closet, unless you provide air as shown in the "Locating the New Water Heater" section. Never obstruct the flow of ventilation air. If you have any doubts or questions at all, call your gas supplier. Failure to provide the proper amount of combustion air can result in a fire or explosion and cause property damage, serious bodily injury or death.
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Install water heater in accordance with instruction manual and CAN/CSA B149.1
- To avoid injury, combustion and ventilation air must be taken from outdoors.
- Do not place chemical vapor emitting products near water heater.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
If this water heater will be used in beauty shops, barber shops, cleaning establishments, or self-service laundries with dry cleaning equipment, it is imperative that the water heater or water heaters be installed so that combustion and ventilation air be taken from outside these areas. Propellants of aerosol sprays and volatile compounds, (cleaners, chlorine based chemicals, refrigerants, etc.) in addition to being highly flammable in many cases, will also react to form corrosive hydrochloric acid when exposed to the combustion products of the water heater. The results can be hazardous, and also cause product failure.
INSULATION BLANKETS
Insulation blankets are available to the general public for external use on gas water heaters but are not necessary with these products. The purpose of an insulation blanket is to reduce standby heat loss encountered with storage tank heaters. Your water heater meets or exceeds the Energy Policy Act standards with respect to insulation and standby loss requirements, making an insulation blanket unnecessary.
Should you choose to apply an insulation blanket to this heater, you should follow these instructions (For identification of components mentioned below, see Figure 1). Failure to follow these instructions can restrict the air flow required for proper combustion, potentially resulting in fire, asphyxiation, serious personal injury or death.
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Do not obstruct water heater air intake with insulating blanket.
- Gas and carbon monoxide detectors are available.
- Install water heater in accordance with instruction manual and CAN/CSA B149.1
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
- Do not apply insulation to the top of the water heater, as this will interfere with safe operation of the blower assembly.
- Do not cover the outer door, thermostat or temperature & pressure relief valve.
- Do not allow insulation to come within 2" (5.1 cm) of the floor to prevent blockage of combustion air flow to the burner.
- Do not cover the instruction manual. Keep it on the side of the water heater or nearby for future reference.
- Do obtain new warning and instruction labels from the manufacturer for placement on the blanket directly over the existing labels.
- Do inspect the insulation blanket frequently to make certain it does not sag, thereby obstructing combustion air flow.
AIR REQUIREMENTS
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Install water heater in accordance with instruction manual and CAN/CSA B149.1
- To avoid injury, combustion and ventilation air must be taken from outdoors.
- Do not place chemical vapor emitting products near water heater.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
For safe operation an adequate supply of fresh uncontaminated air for combustion and ventilation must be provided. An insufficient supply of air can cause recirculation of combustion products resulting in contamination that may be hazardous to life.
UNCONFINED SPACE
An Unconfined Space is one whose volume is not less than 50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the total input rating of all appliances installed in the space. Rooms communicating directly with the space, in which the appliances are installed, through openings not furnished with doors, are considered a part of the unconfined space.
Makeup air requirements for the operation of exhaust fans, kitchen ventilation systems, clothes dryers and fireplaces should also be considered in determining the adequacy of a space to provide combustion, ventilation and dilution air.
UNUSUALLY TIGHT CONSTRUCTION
In unconfined spaces in buildings, infiltration may be adequate to provide air for combustion, ventilation and dilution of flue gases. However, in buildings of unusually tight construction (for example, weather stripping, heavily insulated, caulked, vapor barrier, etc.) additional air must be provided using the methods described in the Confined Space section that follows.
CONFINED SPACE
A Confined Space is one whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the total input rating of all appliances installed in the space.
Openings must be installed to provide fresh air for combustion, ventilation and dilution in confined spaces. The required size for the openings is dependent on the method used to provide fresh air to the confined space and the total Btu/hr input rating of all appliances installed in the space.
DIRECT VENT APPLIANCES
Appliances installed in a Direct Vent configuration that derive all air for combustion from the outdoor atmosphere through sealed intake air piping are not factored in the total appliance input Btu/hr calculations used to determine the size of openings providing fresh air into confined spaces.
EXHAUST FANS
Where exhaust fans are installed, additional air should be provided to replace the exhausted air. When an exhaust fan is installed in the same space with a water heater, sufficient openings to provide fresh air must be provided that accommodate the requirements for all appliances in the room and the exhaust fan. Undersized openings will cause air to be drawn into the room through the water heater's vent system causing poor combustion. Sooting, serious damage to the water heater and the risk of fire or explosion may result. It can also create a risk of asphyxiation.
LOUVERS AND GRILLES
The free areas of fresh air openings in instructions that follow do not take in to account presence of louvers, grilles or screens in openings. The required size of openings for combustion, ventilation and dilution air should be based on the "net free area" of each opening. Where the free area through a design of louver or grille or screen is known, it should be used in calculating the size of opening required to provide the free area specified. Where the louver and grille design and free area are not known, it should be assumed that wood louvers will have 25% free area and metal louvers and grilles will have 75% free area. Non motorized louvers and grilles should be fixed in the open position.
FRESH AIR OPENINGS FOR CONFINED SPACES
The following instructions should be used to calculate the size, number and placement of openings providing fresh air for combustion, ventilation and dilution in confined spaces. The illustrations shown in this section of the manual are a reference for the openings that provide fresh air into confined spaces only. Do not refer to these illustrations for the purpose of vent installation. See Installation of Vent System on pages 18-25 for complete venting installation instructions.
The confined space should be provided with two permanent openings, one commencing within 12 inches (300 mm) of the top and one commencing within 12 inches (300 mm) of the bottom of the enclosure. The openings should communicate directly with the outdoors. See Figure 6.
Each opening should have a minimum free area of 1 square inch per 4,000 Btu/hr (550 mm² per kW) of the aggregate input rating of all appliances installed in the enclosure. Each opening should not be less than 100 square inches (645 cm²).
Alternatively a single permanent opening, commencing within 12 inches (300 mm) of the top of the enclosure, should be provided. See Figure 7. The water heater should have clearances of at least 1 inch (25 mm) from the sides and back and 6 inches (150 mm) from the front of the appliance. The opening should directly communicate with the outdoors or should communicate through a vertical or horizontal duct to the outdoors or spaces that freely communicate with the outdoors and should have a minimum free area of the following:
- 1 square inch per 3000 Btu/hr (700 mm² per kW) of the total input rating of all appliances located in the enclosure, and
- Not less than the sum of the areas of all vent connectors in space.
Confined space should be provided with two permanent horizontal ducts, one commencing within 12 inches (300 mm) of top and one commencing within 12 inches (300mm) of bottom of enclosure. Horizontal ducts should communicate directly with outdoors. See Figure 8.
Each duct opening should have a minimum free area of 1 square inch per 2,000 Btu/hr (1100 mm² per kW) of the aggregate input rating of all appliances installed in the enclosure.
When ducts are used, they should be of the same cross sectional area as the free area of the openings to which they connect. The minimum dimension of rectangular air ducts should be not less than 3 inches.
The illustrations shown in this section of the manual are a reference for the openings that provide fresh air into confined spaces only. Do not refer to these illustrations for the purpose of vent installation. See Installation of Vent System on pages 19-20 for complete venting installation instructions.
The confined space should be provided with two permanent vertical ducts, one commencing within 12 inches (300 mm) of the top and one commencing within 12 inches (300 mm) of the bottom of the enclosure. The vertical ducts should communicate directly with the outdoors. See Figure 9.
Each duct opening should have a minimum free area of 1 square inch per 4,000 Btu/hr (550 mm² per kW) of the aggregate input rating of all appliances installed in the enclosure.
AIR FROM OTHER INDOOR SPACES
The confined space should be provided with two permanent openings, one commencing within 12 inches (300 mm) of the top and one commencing within 12 inches (300 mm) of the bottom of the enclosure. See Figure 9A.
Each opening should communicate directly with an additional room(s) of sufficient volume so that the combined volume of all spaces meets the criteria for an Unconfined Space.
Each opening should have a minimum free area of 1 square inch per 1,000 Btu/hr (1100 mm² per kW) of the aggregate input rating of all appliances installed in the enclosure. Each opening should not be less than 100 square inches (645 cm²).
INSTALLING THE NEW WATER HEATER
CHEMICAL VAPOR CORROSION
CORROSION OF THE FLUEWAYS AND VENT SYSTEM MAY OCCUR IF AIR FOR COMBUSTION CONTAINS CERTAIN CHEMICAL VAPORS. SUCH CORROSION MAY RESULT IN FAILURE AND RISK OF ASPHYXIATION.
Spray can propellants, cleaning solvents, refrigerator and air conditioning refrigerants, swimming pool chemicals, calcium and sodium chloride (water softener salt), waxes, and process chemicals are typical compounds which are potentially corrosive.
Do not store products of this sort near the heater. Also, air which is brought in contact with the heater should not contain any of these chemicals. If necessary, uncontaminated air should be obtained from remote or outside sources. The limited warranty is voided when failure of water heater is due to a corrosive atmosphere. (See limited warranty for complete terms and conditions).
WATER PIPING
▲ DANGER
HOT
BURN
Water temperature over 125°F (52°C) can cause severe burns instantly resulting in severe injury or death. Children, the elderly and the physically or mentally disabled are at highest risk for scald injury. Feel water before bathing or showering. Temperature limiting valves are available. Read instruction manual for safe temperature setting.
HOTTER WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy space heating, clothes washing, dish washing, cleaning and other sanitizing needs can scald and permanently injure you upon contact. Some people are more likely to be permanently injured by hot water than others. These include the elderly, children, the infirm, or physically/mentally handicapped. If anyone using hot water fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special precautions. In addition to using lowest possible temperature setting that satisfies your hot water needs, a means such as a mixing valve, should be used at hot water taps used by these people or at the water heater, see Figure 2. Valves for reducing point of use temperature by mixing cold and hot water are also available: Consult a Qualified Installer or Service Agency. Follow manufacturer's instructions for installation of valves. Before changing the factory setting on thermostat, read "Temperature Regulation" section in this manual.
▲ WARNING
Toxic Chemical Hazard
- Do not connect to non-potable water system.
This water heater should not be connected to any heating systems or component(s) used with a non-potable water heating appliance.
All piping components connected to this unit for space heating applications should be suitable for use with potable water.
Toxic chemicals, such as those used for boiler treatment should not be introduced into this system.
When the system requires water for space heating at temperatures higher than required for domestic water purposes, a mixing valve must be installed. Please refer to Figure 2 for suggested piping arrangement.
SPACE HEATING AND POTABLE WATER SYSTEM
This appliance has been design certified as complying with American National Standard/CSA Standard for water heaters and is considered suitable for Water (Potable) Heating and Space Heating.
Your water heater is equipped with inlet/outlet connections for use in space heating applications (see Figure 2). If this water heater is to be used to supply both space heating and potable (drinking) water, the instructions listed below must be followed:
- Be sure to follow the manual(s) shipped with the air handler or other type heating system.
- This water heater is not to be used as a replacement for an existing boiler installation.
- Do not use with piping that has been treated with chromates, boiler seal or other chemicals and do not add any chemicals to the water heater piping
- If the space heating system requires water temperatures in excess of 120°F (49°C), a mixing valve must be installed per the manufacturer's instructions in the potable hot water supply to limit the risk of scald injury.
- Pumps, valves, piping and fittings must be compatible with potable water.
- A properly installed flow control valve is required to prevent thermosiphoning. Thermosiphoning is the result of a continuous flow of water through the air handler circuit during the off cycle. Weeping (blow off) of the temperature and pressure relief valve (T & P) or higher than normal water temperatures are the first signs of thermosiphoning.
- The hot water line from the water heater should be vertical past any mixing valve or supply line to the heating system to remove air bubbles from the system.
- Do not connect the water heater to any system or components previously used with non-potable water heating appliances when used to supply potable water.
CLOSED WATER SYSTEMS
Water supply systems may, because of code requirements or such conditions as high line pressure, among others, have installed devices such as pressure reducing valves, check valves, and back flow preventers. Devices such as these cause the water system to be a closed system.
THERMAL EXPANSION
As water is heated, it expands (thermal expansion). In a closed system the volume of water will grow when it is heated. As the volume of water grows there will be a corresponding increase in water pressure due to thermal expansion. Thermal expansion can cause premature tank failure (leakage). This type of failure is not covered under the limited warranty. Thermal expansion can also cause intermittent Temperature-Pressure Relief Valve operation: water discharged from valve due to excessive pressure build up. This condition is not covered under the limited warranty. The Temperature-Pressure Relief Valve is not intended for constant relief of thermal expansion.
A properly sized thermal expansion tank must be installed on all closed systems to control the harmful effects of thermal expansion. Contact a local plumbing service agency to have a thermal expansion tank installed.
NOTE: To protect against untimely corrosion of hot and cold water fittings, it is strongly recommended that di-electric unions or couplings be installed on this water heater when connected to copper pipe.
All gas piping must comply with local codes and ordinances or with the Natural Gas and Propane Installation Code (CAN/CSA B149.1). Copper and brass tubing and fittings (except tin lined copper tubing) should not be used.
CAUTION
Property Damage Hazard
- Avoid water heater damage.
- Install thermal expansion tank if necessary.
- Do not apply heat to cold water inlet.
- Contact qualified installer or service agency.
Figure 10 shows typical attachment of water piping to the water heater. The water heater is equipped with 3/4 inch NPT water connections.
NOTE: If using copper tubing, solder tubing to an adapter before attaching the adapter to the water heater connections. Do not solder the water lines directly to the water heater connections. It will harm the dip tube and damage the tank.
▲ WARNING
Explosion Hazard
- Temperature-Pressure Relief Valve must comply with ANSI Z21.22- CSA 4.4 and ASME code.
- Properly sized Temperature-Pressure Relief Valve must be installed in opening provided.
- Can result in overheating and excessive tank pressure.
- Can cause serious injury or death.
This water heater is provided with a properly rated/sized and certified combination Temperature-Pressure Relief Valve (T&P valve) by the manufacturer. The valve is certified by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment of materials as meeting the requirements for Relief Valves for Hot Water Supply Systems, ANSI Z21.22 CSA 4.4, and the code requirements of ASME.
If replaced, the new T&P valve must meet the requirements of local codes, but not less than a combination Temperature-Pressure Relief Valve rated/sized and certified as indicated in the above paragraph. The new valve must be marked with a maximum set pressure not to exceed the marked hydrostatic working pressure of the water heater (150 psi = 1,035 kPa) and a discharge capacity not less than the water heater Btu/hr or kW input rate as shown on the water heater's model rating plate.
T & P Valve and Pipe Insulation
- Locate the temperature and pressure relief valve on the water heater (also known as a T&P relief valve). See Figure 11.
- Locate the slit running the length of the T&P relief valve insulation.
- Spread the slit open and fit the insulation over the T&P relief valve. See Figure 11. Apply gentle pressure to the insulation to ensure that it is fully seated on the T&P Relief Valve. Once seated, secure the insulation with duct tape, electrical tape, or equivalent. IMPORTANT: The insulation and tape must not block the discharge opening or hinder access to the manual relief lever (Figure 11). Ensure a discharge pipe is installed into the T&P valve discharge opening per the instructions in this manual.
- Locate the hot water (outlet) & cold water (inlet) pipes to the water heater.
- Locate the slit running the length of a section of pipe insulation.
- Spread the slit open and slip the insulation over the cold water (inlet) pipe. Apply gentle pressure along the length of the insulation to ensure that it is fully seated around the pipe. Also, ensure that the base of the insulation is flush with the water heater. Once seated, secure the insulation with duct tape, electrical tape, or equivalent.
- Repeat steps 5 and 6 for the hot water (outlet) pipe.
- Add additional sections of pipe insulation as needed.
TEMPERATURE-PRESSURE RELIEF VALVE
Note: In addition to the factory installed Temperature-Pressure Relief Valve on the water heater, each remote storage tank that may be installed and piped to a water heating appliance must also have its own properly sized, rated and approved Temperature-Pressure Relief Valve installed. Call the toll free technical support phone number listed on the back cover of this manual for technical assistance in sizing a Temperature-Pressure Relief Valve for remote storage tanks.
For safe operation of the water heater, the Temperature-Pressure Relief Valve must not be removed from its designated opening nor plugged. The Temperature-Pressure Relief Valve must be installed directly into the fitting of the water heater designed for the relief valve. Install discharge piping so that any discharge will exit the pipe within 6 inches (15.2 cm) above an adequate floor drain, or external to the building. In cold climates it is recommended that it be terminated at an adequate drain inside the building. Be certain that no contact is made with any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances. Excessive length, over 30 feet (9.14 m), or use of more than four elbows can cause restriction and reduce the discharge capacity of the valve.
No valve or other obstruction is to be placed between the Temperature-Pressure Relief Valve and the tank. Do not connect discharge piping directly to the drain unless a 6" (15.2 cm) air gap is provided. To prevent bodily injury, hazard to life, or property damage, the relief valve must be allowed to discharge water in adequate quantities should circumstances demand. If the discharge pipe is not connected to a drain or other suitable means, the water flow may cause property damage.
CAUTION
Water Damage Hazard
- Temperature-Pressure Relief Valve discharge pipe must terminate at adequate drain.
T&P Valve Discharge Pipe Requirements:
- Should not be smaller in size than the outlet pipe size of the valve, or have any reducing couplings or other restrictions.
- Should not be plugged or blocked.
- Should not be exposed to freezing temperatures.
- Should be of material listed for hot water distribution.
- Should be installed so as to allow complete drainage of both the Temperature-Pressure Relief Valve and the discharge pipe.
- Must terminate a maximum of six inches above a floor drain or external to the building. In cold climates, it is recommended that the discharge pipe be terminated at an adequate drain inside the building.
- Should not have any valve or other obstruction between the relief valve and the drain.
▲ DANGER
HOT
BURN
- Burn hazard.
- Hot water discharge.
- Keep clear of Temperature-Pressure Relief Valve discharge outlet.
The Temperature-Pressure Relief Valve must be manually operated at least twice a year. Caution should be taken to ensure that (1) no one is in front of or around the outlet of the Temperature-Pressure Relief Valve discharge line, and (2) the water manually discharged will not cause any bodily injury or property damage because the water may be extremely hot. If after manually operating the valve, it fails to completely reset and continues to release water, immediately close the cold water inlet to the water heater, follow the draining instructions in this manual, and replace the Temperature-Pressure Relief Valve with a properly rated/sized new one.
NOTE: The purpose of a Temperature-Pressure Relief Valve is to prevent excessive temperatures and pressures in the storage tank. The T&P valve is not intended for the constant relief of thermal expansion. A properly sized thermal expansion tank must be installed on all closed systems to control thermal expansion, see Closed Water Systems and Thermal Expansion on page 14-15. If you do not understand these instructions or have any questions regarding the Temperature-Pressure Relief Valve call the toll free number listed on the back cover of this manual for technical assistance.
HIGH ALTITUDE INSTALLATION
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- High altitude models should be installed at elevations above 5,300 feet (1,615 m). For operation above 10,100 feet (3,079 m), a high altitude orifice must be installed.
- Contact a qualified installer or service agency.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
This heater is approved for operation up to 5,300 feet (1,615 m) without alteration. High altitude models are available from the factory for elevations between 5,300 feet (1,615 m) and 10,100 feet (3,079 m). For elevations above 10,100 feet (3,079 m) the input rating should be reduced at the rate of 4 percent for each 1,000 feet (305 m) above sea level which requires replacement of the burner orifice. Contact your local gas supplier for further information.
GAS PIPING
Failure to replace standard orifice with a high altitude orifice when installed above 10,100 feet (3,079 m) could result in improper and inefficient operation of the appliance, producing carbon monoxide gas in excess of safe limits, which could result in serious injury or death. Contact your gas supplier for any specific changes which may be required in your area.
▲ WARNING
Fire and Explosion Hazard
- Do not use water heater with any gas other than the gas shown on the rating plate.
- Excessive pressure to gas control valve can cause serious injury or death.
- Turn off gas lines during installation.
- Contact qualified installer or service agency.
Make sure the gas supplied is the same type listed on the model rating plate. The inlet gas pressure must not exceed 14 inch water column (3.5 kPa) for natural and propane gas (L.P.). The minimum inlet gas pressure shown on the rating plate is that which will permit firing at rated input.
All gas piping must comply with local codes and ordinances or with the Natural Gas and Propane Installation Code (CAN/CSA B149.1). Copper or brass tubing and fittings (except tin lined copper tubing) should not be used.
If the gas control valve is subjected to pressures exceeding 1/2 psi (3.5 kPa), the damage to the gas control valve could result in a fire or explosion from leaking gas.
If the main gas line Shut-off serving all gas appliances is used, also turn "off" the gas at each appliance. Leave all gas appliances shut "off" until the water heater installation is complete.
A gas line of sufficient size must be run to the water heater. Consult the current edition of the Natural Gas and Propane Installation Code (CAN/CSA B149.1) and your gas supplier concerning pipe size.
There must be:
- A readily accessible manual shut off valve in the gas supply line serving the water heater, and
- A sediment trap ahead of gas control valve to help prevent dirt and foreign materials from entering the gas control valve.
- A flexible gas connector or a ground joint union between the shut off valve and control valve to permit servicing of the unit.
Be sure to check all the gas piping for leaks before lighting the water heater. Use a soapy water solution, not a match or open flame. Rinse off soapy solution and wipe dry.
▲ WARNING
Fire and Explosion Hazard
- Use joint compound or tape compatible with propane.
- Leak test before operating heater.
- Disconnect gas piping and shut-off valve before pressure testing system.
Use pipe joint compound or teflon tape marked as being resistant to the action of petroleum [Propane (L.P.)] gases.
The appliance and its gas connection must be leak tested before placing the appliance in operation.
The appliance and its individual Shut-off valve should be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 pound per square inch (3.5 kPa). It should be isolated from the gas supply piping system by closing its individual manual Shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 pound per square inch (3.5 kPa).
Connecting gas piping to the gas control valve of water heater can be accomplished by either of two methods shown in Figures 12 and 13.
SEDIMENT TRAPS
▲ WARNING
Fire and Explosion Hazard
- Contaminants in gas lines can cause fire or explosion.
- Clean all gas piping before installation.
- Install drip leg in accordance with CAN/CSA-B149.1
A sediment trap should be installed as close to the inlet of the water heater as practical at the time of water heater installation. The sediment trap should be either a tee fitting with a capped nipple in the bottom outlet or other device recognized as an effective sediment trap. If a tee fitting is used, it should be installed in conformance with one of the methods of installation shown in Figures 12 and 13.
Contaminants in the gas lines may cause improper operation of the gas control valve that may result in fire or explosion. Before attaching the gas line be sure that all gas pipe is clean on the inside. To trap any dirt or foreign material in the gas supply line, a sediment trap must be incorporated in the piping. The sediment trap must be readily accessible. Install in accordance with the "Gas Piping" section. Refer to the current edition of the Natural Gas and Propane Installation Code (CAN/CSA B149.1).
Never use this water heater unless it is completely full of water. To prevent damage to the tank, the tank must be filled with water. Water must flow from the hot water faucet before turning "ON" gas to the water heater.
To fill the water heater with water:
- Close the water heater drain valve by turning handle to the right (clockwise). The drain valve is on the lower front of water heater.
- Open the cold water supply valve to the water heater. NOTE: The cold water supply valve must be left open when the water heater is in use.
- To insure complete filling of the tank, allow air to exit by opening nearest hot water faucet. Allow water to run until a constant flow is obtained. This will let air out of the water heater and the piping.
- Check all water piping and connections for leaks. Repair as needed.
VENT PIPE ASSEMBLY
There are three parts of the vent pipe assembly that connect the water heater exhaust (located on lower back side of water heater) to inlet of the blower assembly (mounted on top of water heater) as shown in Figure 1. These parts will need to be assembled according to these instructions.
Assemble Vent Pipe Assemblies #1, #2 and #3 (See Figure 1) prior to cementing. The preferred orientation of Vent Pipe Assembly #1 (Condensate U-Assembly) is shown in Figure 16. However this assembly may be rotated to a different orientation as needed for the specific installation requirements. Note the rotational orientation of each part by marking a line several inches long across the joints. The long tube of Vent Pipe Assembly #2 should be approximately vertical. If it is found that either of the two pieces of pipe in Vent Pipe Assembly #2 are too long for proper fit-up, then remove as little material as possible to improve the fit-up. Keep in mind that the pipes will insert slightly further into the elbows when cement is applied as it acts as a lubricating agent. The vertical distance from the bottom of the Condensate U-Assembly to the floor that supports the water heater should be approximately 0.25" (0.64 cm), see Figure 16. Disassemble the parts and cement back together using the alignment marks. After the cement dries, attach the assembly to the blower and the water heater exhaust using the supplied rubber boots and hose clamps.
A condensate trap is incorporated in the bottom of this vent pipe assembly. See the CONDENSATE section of this manual for further details.
VENTING
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Install vent system in accordance with codes.
- Do not operate water heater if exposed to flooding or water damage.
- High altitude models should be installed at elevations above 5,300 feet (1,615 m). For operation above 10,100 feet (3,079 m), a high altitude orifice must be installed.
- Do not operate if soot buildup.
- Do not obstruct water heater air intake with insulating jacket.
- Do not place chemical vapor emitting products near water heater.
- Gas and carbon monoxide detectors are available.
- Never operate the heater unless it is vented to the outdoors and has adequate air supply to avoid risks of improper operation, fire, explosion or asphyxiation.
- Analyze the entire vent system to make sure that condensate will not become trapped in a section of vent pipe and therefore reduce the open cross sectional area of the vent.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
CAUTION
Property Damage Hazard
- Avoid water heater damage.
- Fill tank with water before operating.
TERMINATION CLEARANCES SIDEWALL POWER VENT
POWER VENT (using room air for combustion)
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION
Vent terminal clearances for "Power Vent" installations. Power Vent configurations use room air for combustion.
CANADIAN INSTALLATIONS 1 | US INSTALLATIONS 2 | ||
---|---|---|---|
A | Clearance above grade, veranda, porch, deck or balcony | 12 inches (30 cm) | 12 inches (30 cm) |
B | Clearance to window or door that may be opened | 6 in (15 cm) for appliances ≤10,000 Btuh (3 kW), 12 in (30 cm) for appliances > 10,000 Btuh (3 kW) and ≤ 100,000 Btuh (30 kW), 36 in (91 cm) for appliances >100,000 Btuh (30 KW) | 4 feet (1.2 m) below or to side of opening: 1 foot (30 cm) above opening |
C | Clearance to permanently closed window | 12 inches (30 cm)* | 12 inches (30 cm)* |
D | Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 feet (61 cm) from the center line of the terminal | 12 inches (30 cm)* | 12 inches (30 cm)* |
E | Clearance to unventilated soffit | 12 inches (30 cm)* | 12 inches (30 cm)* |
F | Clearance to outside corner | 2 feet (60 cm)* | 2 feet (60 cm)* |
G | Clearance to inside corner | 18 inches (45 cm)* | 18 inches (45 cm)* |
H | Clearance to each side of center line extended above meter/regulator assembly | Clearance in accordance with local installation codes and the requirements of the gas supplier | Clearance in accordance with local installation codes and the requirements of the gas supplier |
I | Clearance to service regulator vent outlet | Above a regulator within 3 ft (91 cm) horizontally of the vertical center line of the regulator vent outlet to a maximum vertical distance of 15 ft (4.5 m) | Clearance in accordance with local installation codes and the requirements of the gas supplier |
J | Clearance to a non mechanical air supply inlet into building or combustion air inlet to any other appliance | 6 in (15 cm) for appliances ≤ 10,000 Btuh (3 kW), 12 in (30 cm) for appliances > 10,000 Btuh (3 kW) and 100,000 Btuh (30 kW), 38 in (91 cm) for appliances >100,000 Btuh (30 kW) | 4 feet (1.2 m) below or to side of opening; 1 foot (30 cm) above opening. |
K | Clearance to a mechanical air supply inlet | Clearance in accordance with local installation codes and the requirements of the gas supplier | Clearance in accordance with local installation codes and the requirements of the gas supplier |
L | Clearance above paved sidewalk or paved driveway located on public property | 3 feet (91 cm) above if within 6 feet (1.83 m) horizontally | 10 feet (3 m) |
M | Clearance under veranda, porch, deck, or balcony | 12 inches (30 cm) ‡ | 12 inches (30 cm) ‡ |
1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
‡ Where it may cause hazardous frost or ice accumulations on adjacent property surfaces.
* Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer's installation instructions.
VENT PIPE TERMINATION
The first step is to determine where the vent pipe will terminate. See Figures 15, 20 and 21. The vent may terminate through a sidewall as shown in Figure 20 or through the roof as shown in Figure 21.
Plan the vent system layout so that proper clearances are maintained from plumbing and wiring.
The vent system must terminate so that proper clearances are maintained as cited in local codes or the current edition of the Natural Gas and Propane Installation Code (CAN/CSA-B149.1) and as listed below:
- Vent Termination must extend a minimum of 12 inches (30 cm) above roof or 12 inches (30 cm) above the anticipated snow level to prevent blockage of the vent termination, as shown in Figures 20 and 21.
PLANNING THE VENT SYSTEM
Plan the route of the vent system from the discharge of the blower to the planned location of the vent terminal. Water heaters covered by these instructions are Category IV appliances.
- Layout the total vent system to use a minimum of vent pipe and elbows.
- This water heater is capable of venting flue gases equivalent to 25' (7.6 m) of 2" pipe, 65' (19.8 m) of 3" pipe, or 128' (39.0 m) of 4" pipe as listed in Table 2.
Number of 90° Elbows | 2" Maximum Pipe - ft. (m) | 3" Maximum Pipe - ft. (m) | 4" Maximum Pipe - ft. (m) |
---|---|---|---|
1 | 20 (6.1) | 60 (18.3) | 120 (36.6) |
2 | 15 (4.6) | 55 (16.8) | 112 (34.1) |
3 | 10 (3.0) | 50 (15.2) | 104 (31.7) |
4 | 45 (13.7) | 96 (29.3) | |
5 | 40 (12.2) | 88 (26.8) | |
6 | 35 (10.7) | 80 (24.3) |
The minimum vent lengths for each of the pipe sizes is one 90° on top of the unit plus 2' (61cm) of straight pipe and the appropriate termination.
NOTE: The equivalent feet (m) of pipe listed above are exclusive of the termination. That is, the termination, with an installed screen, is assumed to be in the system and the remainder of the system must not exceed the lengths discussed above.
3. The blower discharge adapter is made to accept only straight sections of 2" pipe. To start, a minimum of 2 inches (5.1 cm) of 2" pipe must be attached to the blower discharge, see Figure 17.
If using 2" inch vent pipe:
A minimum of 2 inches (5.1 cm) must be attached to the blower before the first elbow. After the first elbow add the additional venting required for the installation. The total system cannot exceed the lengths discussed above, where each elbow is equal to 5 feet (1.5 m) of straight pipe. The SS2 fitting, if used, counts as being one 90 degree elbow.
If using 3" or 4" inch vent pipe:
Two inches (5.1 cm) of pipe must be attached to blower discharge before adding a reducer to acquire desired pipe diameter. An appropriately sized 45 degree schedule 40 DWV elbow (field supplied) vent terminal must be obtained with an equivalent screen (supplied in vent kit). The total system cannot exceed equivalent pipe lengths discussed above where each elbow is equal to 5 feet (1.5 m) of straight pipe (3" vent pipe) or 8 feet (2.4 m) of straight pipe (4" vent pipe). The SS2 fitting, if used, counts as one 90 degree elbow.
APPROVED VENT/INTAKE MATERIAL:
Approved vent and intake air pipe materials that may be used in the United States:
PVC pipe materials:
- DWV ASTM-D2665 or CSA B181.2
- Schedule 40, 80, 120 ASTM-D1785 or CSA B137.3
- SDR Series ASTM-D2241 or CSA B137.3
CPVC pipe materials:
- CPVC 41 ASTM-D2846 or CSA B137.6
- Schedule 40, 80 ASTM-F441 or CSA B137.6
- SDR Series ASTM-F442
Polypropylene - See page 21
- M & G Duravent PolyPro vent system
- Centrotherm InnoFlue vent system
Approved vent pipe materials that must be used in Canada:
PVC pipe materials:
- DWV ASTM-D2665 or CSA B181.2
- Schedule 40, 80, 120 ASTM-D1785 or CSA B137.3
- SDR Series ASTM-D2241 or CSA B137.3
CPVC pipe materials:
- CPVC 41 ASTM-D2846 or CSA B137.6
- Schedule 40, 80 ASTM-F441 or CSA B137.6
- SDR Series ASTM-F442
Polypropylene - See page 21
- M & G Duravent PolyPro vent system
- Centrotherm InnoFlue vent system
NOTE: The use of cellular core PVC (ASTM F891), cellular core CPVC, or Radel® (polyphenolsulfone) in non-metallic venting systems is prohibited. Covering non-metallic vent pipe and fittings with thermal insulation is prohibited.
Nominal Pipe Diameter | Flue Outlet Adapter | Adapter Connector | Ring Connector | 90 Degree Elbow | Vent Material | Terminal(s) |
---|---|---|---|---|---|---|
2" | 2PPS-AD | PPS-PAC | 2PPS-LB | 2PPS-E90 | 2PPS | 2PPS & 2PPS-BG for Exhaust; 2PPS-E90 & 2PPS-BG for Intake (Direct Vent only) |
3" | 3PPS-AD | PPS-PAC | 3PPS-LB | 3PPS-E90 | 3PPS | 3PPS & 3PPS-BG for Exhaust; 3PPS-E90 & 3PPS-BG for Intake (Direct Vent only) |
Nominal Pipe Diameter | Flue Outlet Adapter | Adapter Connector | Ring Connector | 90 Degree Elbow | Vent Material | Terminal(s) |
---|---|---|---|---|---|---|
2" | ISAGL 0202 | IAFC02 | IANS02 | ISELL0287 | ISVL02 | ISVL02 & IASPP02 for Exhaust; ISELL0287 & IASPP02 for Intake (Direct Vent only) |
3" | ISAGL 0303 | IAFC03 | IANS03 | ISELL0387 | ISVL03 | ISVL03 & IASPP03 for Exhaust; ISELL0387 & IASPP03 for Intake (Direct Vent only) |
INSTALLATION OF VENT SYSTEM
PVC Materials should use ASTM D-2564 Grade Cement; CPVC Materials should use ASTM F-493 Grade Cement and ABS Materials should use ASTM D-2235 Grade Cement.
If water heater is being installed as a replacement for an existing power vented heater in pre-existing venting, a thorough inspection of existing venting system must be performed prior to any installation work. Verify that correct material as detailed above has been used, and that minimum or maximum vent lengths and terminal location as detailed in this manual have been met. Carefully inspect entire venting system for any signs of cracks or fractures, particularly at joints between elbows and other fittings and straight runs of vent pipe. Check system for signs of sagging or other stresses in joints as a result of misalignment of any components in system. If any of these conditions are found, they must be corrected in accordance with venting instructions in this manual before completing installation and putting water heater into service.
NOTE: A. For water heaters in locations with high ambient temperatures (above 100°F) it is recommended that CPVC pipe and fittings be used. B. A 22.5 degree elbow (2" vent pipe) or a 45 degree elbow (3" and 4" vent pipe) with an installed screen VENT TERMINAL must be used in all cases.
4. There will be some installations where condensate will be formed in the horizontal runs of the vent system. This condensate will run into the condensate boot attached to the blower and out the fitting. The water heater is shipped with condensate hose that attaches to the fitting on the condensate boot. No other Tee or fitting is required. See Figures 17, 20 and 21.
POLYPROPYLENE INSTALLATIONS
The water heater has been approved to be installed with Polypropylene vent material as shown in Table 3 and Table 4. The approved application of single wall, non-flexible, non-concentric Polypropylene vent material is offered by two specific manufacturers (Centrotherm ECO Systems and DuraVent Polypropylene). These listed products must be installed by following the vent manufacturer's instructions. Refer to Table 2 on Page 20 to determine the maximum pipe length and number of elbows that can be used.
Insulation should not be used on Polypropylene venting materials. The use of insulation will cause increased vent wall temperatures, which could result in vent pipe failure.
Use only the adapters and vent system listed in Tables 3 and 4 on page 20. DO NOT mix vent systems of different types or manufacturers. Failure to comply could result in severe personal injury, death, or substantial property damage.
Installations must comply with applicable national, state, and local codes. For Canadian installation, Polypropylene vent must be listed as a ULC-S636 approved system. If Polypropylene vent is not required by your local code, you may use either PVC or CPVC pipes for your water heater that allows non-metallic venting material installations.
Polypropylene vent systems do not use cement to connect the pipe and elbow sections but use a push together gasket seal method. Do not attempt to connect Polypropylene with sealant cement. All vent connections MUST be secured by the vent manufacturer's joint connector. The installer must use a specific vent starter adapter at the flue connection. The adapter is supplied by the vent manufacturer to adapt to its vent system.
In order to be in full compliance with UL 1738 or ULC-S636 and to meet the requirements of the water heater manufacturer, you must use the metal joint connector rings, available from the Polypropylene vent manufacturer, to stiffen the joints of 2", and 3" diameter pipes.
CONDENSATE
This water heater is a condensing unit and requires a drain to be located in close proximity to allow condensate to drain safely. One hose from blower housing and two flexible hoses from blower outlet adaptor, run to barb fittings on vent pipe assembly #2. Hose is clamped by rubber clips and flexible hoses by a clamp on jacket top cover. See Figure 17. Condensate drains from the unit at the exhaust tee located at the bottom of the unit (see figure 16). Condensate from this water heater is mildly acidic. Please note that some local codes require that condensate is treated by using a pH neutralizing filter prior to disposal.
NOTE: It is important that the field supplied drain lines beyond the 1/2" adaptor of vent pipe assembly #1 should be installed continuously tilted downward toward an appropriate drain. See Figure 16. If these instructions are not followed or if condensate drain line is blocked, water will spill from condensate trap. Do not block the holes in the hex plug on top of a small tee in vent pipe assembly #1. As with every water heater installation, a drain pan should be used to prevent water damage to surrounding area. If necessary, a condensate pump with an incorporated reservoir may be used to pump water to an appropriate drain. To avoid condensate spillage, select a pump with an overflow switch.
Caution must be used to ensure that drain is free and clear of debris and will not allow backflow through the condensate drain line. Consideration must be given to avoid freezing of the condensate lines which could result in excessive build up of condensate inside the water heater. Waterproof heat tape may be required to prevent freezing of condensate lines. Please ensure that the outlet of condensate drain does not create a slippery condition which could lead to personal injury. Care should be taken to ensure there is no kink or twist in any condensate hose. The unused barb fitting in vent pipe assembly #2 should be plugged using one of the break-away plugs.
▲ WARNING
Breathing Hazard - Carbon Monoxide Gas
- Do NOT block the holes in the hex plug of vent pipe assembly #1.
- Do NOT elevate any portion of the field supplied drain line beyond the 1/2" adaptor above the adaptor. This must be true for the entire length of the drain line including exit into an appropriate drain.
- Condensate lines must be free and clear of debris and must not allow back flow through drain line. Condensate lines must be able to flow freely to an appropriate drain.
- Do not allow condensate lines to become crimped closed.
- Analyze entire vent system to make sure that condensate will not become trapped in a section of vent pipe and therefore reduce open cross sectional area of vent.
Breathing carbon monoxide can cause brain damage or death. Always read and understand instruction manual.
The condensate trap may be primed by filling the CONDENSATE U-ASSEMBLY with tap water while the water heater is not operating. The system is fully primed when the water level reaches the adaptor connected into the Tee. In most installations the water heater will self-prime the condensate trap during the first full heat-up cycle. If a sound of air bubbling through water (gurgling) is heard while the blower is operating after the first heat-up cycle, then turn the unit off and contact your plumber or service representative.
If these instructions are not followed, the condensate build-up will block the exhaust outlet, which will cause improper operation.
FIGURE 16.
INSTALLATION OF VENT SYSTEM, SIDEWALL
With the route of the venting system and selection of materials completed, as discussed in the section of this manual titled PLANNING THE VENT SYSTEM, the through the wall vent terminal in place and the first section of piping, up to first elbow, installed at the blower it is time to complete the installation of the venting system for the sidewall installation.
MAXIMUM EQUIVALENT FEET. SEE TABLE 2.
It is recommended that the completion of the venting system start at the blower assembly and run to the coupling on the inside wall of the vent terminal, Figure18.
The vent system piping should be supported every 5 feet (1.5 m) of vertical run and every 3 feet (91 cm) of horizontal run. Follow vent pipe manufacturer's instructions for proper joining procedures.
If necessary to achieve the 12 inches (30 cm) minimum clearance above the highest anticipated snow level, install a snorkel as shown in bottom portion of Figure 20.
NOTE: With the installation of a snorkel it is necessary to use two 90° elbows that shall be considered along with the additional vent pipe when calculating maximum equivalent feet of venting.
INSTALLATION OF VERTICAL VENT SYSTEM
A proper flashing or "BOOT" should be used to seal the pipe where it exits the roof. The total vent system should not exceed the equivalent feet of pipe as listed in Table 2.
Provide support for all pipe protruding through the roof. All piping should be properly secured. The vent system piping should be supported every 5 feet (1.5 m) of vertical run and every 3 feet (91 cm) of horizontal run. Follow vent pipe manufacturer's instructions for proper joining procedures.
IMPORTANT
The vent system must terminate so that proper clearances are maintained as cited in local codes or the current edition of the Natural Gas and Propane Installation Code (CAN/CSA B149.1) and as listed below:
- Vent Termination must extend a minimum of 12 inches (30 cm) above roof or 12 inches (30 cm) above the anticipated snow level to prevent blockage of the vent termination, as shown in Figures 20 and 21.
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
BEFORE OPERATING: ENTIRE SYSTEM MUST BE FILLED WITH WATER AND AIR PURGED FROM ALL LINES.
- This appliance does not have a pilot. It is equipped with an ignition device which automatically lights the burner. Do NOT try to light the burner by hand.
- BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electric switch;
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in the gas control buttons. Never use tools. If the control buttons will not push in, don't try to repair them, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately contact a qualified installer or service agency to replace a flooded water heater. Do not attempt to repair the unit! It must be replaced!
OPERATING INSTRUCTIONS
4. This appliance is equipped with a device which automatically lights the burner.
DO NOT TRY TO LIGHT THE BURNER BY HAND.
5. Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow "B" in the safety information above on this label. If you don't smell gas, go to the next step.
6. Turn on all electrical power to the appliance.
7. Set thermostat to desired setting by first pressing the COOLER and HOTTER buttons together and holding for 1 second. Then press the HOTTER button.
8. If the appliance will not operate, follow the instructions "TO TURN OFF GAS TO APPLIANCE" and call your technician or gas supplier.
9. WATER TEMPERATURE ADJUSTMENT is approximately 120°F.
1. STOP! Read the safety information above, on this label.
2. Set the thermostat to the lowest setting by first pressing the COOLER and HOTTER buttons together and holding for 1 second. Then press the COOLER button until the WARM indicator light appears.
3. Set the "ON/OFF" switch on the blower control box to the "OFF" position.
CAUTION: Hotter water increases the risk of scald injury. Consult the instruction manual before changing temperature.
WARNING: TURN OFF ALL ELECTRIC POWER BEFORE SERVICING
TO TURN OFF GAS TO APPLIANCE
- Set the thermostat to the lowest setting by first pressing the COOLER and HOTTER buttons together and holding for 1 second. Then press the COOLER button until the WARM indicator light appears.
- Set the ON/OFF switch on the blower control box to the "OFF" position.
- Turn off all electric power to the appliance if service is to be performed.
TEMPERATURE REGULATION
It is recommended that lower water temperatures be used to avoid the risk of scalding. It is further recommended, in all cases, that the water temperature be set for the lowest temperature which satisfies your hot water needs. This will also provide the most energy efficient operation of the water heater.
Short repeated heating cycles caused by small hot water uses can cause temperatures at the point of use to exceed the thermostat setting by up to 20°F (11°C). If you experience this type of use you should consider using lower temperature settings to reduce scald hazards.
▲DANGER
HOT
BURN
Water temperature over 125°F (52°C) can cause severe burns instantly resulting in severe injury or death. Children, the elderly, and the physically or mentally disabled are at highest risk for scald injury. Feel water before bathing or showering. Temperature limiting valves are available. Read instruction manual for safe temperature setting.
HOT WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy space heating, clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some people are more likely to be permanently injured by hot water than others. These include the elderly, children, the infirm, or physically/mentally handicapped. If anyone using hot water from this heater fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special precautions. In addition to using the lowest possible temperature setting that satisfies your hot water needs, a means such as a mixing valve, should be used at hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores, see Figure 2. Follow manufacturer's instructions for installation of the valves. Before changing the factory setting on the thermostat, in this manual, see Figure 22.
Never allow small children to use a hot water tap, or to draw their own bath water. Never leave a child or handicapped person unattended in a bathtub or shower.
The water heater should be located in an area where the general public does not have access. If a suitable area is not available, a cover should be installed over the thermostat to prevent tampering.
The water temperature setting was factory set at the lowest temperature; Pressing the “COOLER” button decreases temperature and pressing the "HOTTER” button increases the temperature.
Setting water heater temperature at 120°F (49°C) (Approx. " mark on temperature setting of gas valve) will reduce risks of scalds. Some states or local codes require settings at specific lower temperatures.
To avoid any unintentional changes in water temperature settings, the control has a tamper resistant feature for changing the temperature setting. To change the temperature setting follow these instructions:
- "Wake Up" the temperature indicators by holding down both "COOLER" and "HOTTER” temperature adjustment buttons at the same time for one second, see Figure 22. One or two of the temperature indicators will light up. These indicators will only remain on for 30 seconds if no further buttons are pressed. After 30 seconds the control will go back to "Sleep" mode.
- Release both of the temperature adjustment buttons.
a. To decrease the temperature press and release the "COOLER" button until the desired setting is reached.
b. To increase the temperature press and release the “HOTTER" button until the desired setting is reached.
NOTE: Holding down the button will not continue to lower or raise the temperature setting. The button must be pressed and released for each temperature change desired.
Should overheating occur or the gas supply fail to shut off, turn off the manual gas control valve to the appliance.
START UP CONDITIONS
SMOKE/ODOR
It is not uncommon to experience a small amount of smoke and odor during the initial start-up. This is due to burning off of oil from metal parts, and will disappear in a short while.
STRANGE SOUNDS
Possible noises due to expansion and contraction of some metal parts during periods of heat-up and cool-down do not necessarily represent harmful or dangerous conditions.
Condensation causes sizzling and popping within the burner area during heating and cooling periods and should be considered normal. See "Condensate" in this manual.
If the smelly water persists after the anode replacement and chlorination treatment, we can only suggest that chlorination or aeration of the water supply be considered to eliminate the water problem.
Do not remove the anode leaving the tank unprotected. By doing so, all warranty on the water heater tank is voided.
"AIR" IN HOT WATER FAUCETS
▲ WARNING
Explosion Hazard
- Flammable hydrogen gases may be present.
- Keep all ignition sources away from faucet when turning on hot water.
HYDROGEN GAS: Hydrogen gas can be produced in a hot water system that has not been used for a long period of time (generally two weeks or more). Hydrogen gas is extremely flammable and explosive. To prevent the possibility of injury under these conditions, we recommend the hot water faucet, located farthest away, be opened for several minutes before any electrical appliances which are connected to the hot water system are used (such as a dishwasher or washing machine). If hydrogen gas is present, there will probably be an unusual sound similar to air escaping through the pipe as the hot water faucet is opened. There must be no smoking or open flame near the faucet at the time it is open.
HIGH WATER TEMPERATURE SHUT OFF SYSTEM
This water heater is equipped with an automatic reset type high limit (Energy Cutoff) sensor. The high limit switch interrupts the main burner gas flow should the water temperature reach 195°F (91°C). The high limit will automatically reset when the water temperature drops below 140°F (60°C). After cooling the tank temperature, turn off the water heater for at least 10 seconds by using the switch on top of the unit. Turn on the water heater. If this fails to correct the problem, contact your plumber or service representative.
PERIODIC MAINTENANCE
VENTING SYSTEM INSPECTION
At least once a year a visual inspection should be made of the venting system. You should look for:
- Obstructions which could cause improper venting. The combustion and ventilation air flow must not be obstructed.
- Damage or deterioration which could cause improper venting or leakage of combustion products.
Be sure the vent piping is properly connected to prevent escape of dangerous flue gasses which could cause deadly asphyxiation.
Obstructions and deteriorated vent systems may present serious health risk or asphyxiation.
Chemical vapor corrosion of the flue and vent system may occur if air for combustion contains certain chemical vapors. Spray can propellants, cleaning solvents, refrigerator and air conditioner refrigerants, swimming pool chemicals, calcium and sodium chloride, waxes, bleach and process chemicals are typical compounds which are potentially corrosive.
If after inspection of the vent system you found sooting or deterioration, something is wrong. Call the local gas utility to correct the problem and clean or replace the flue and venting before resuming operation of the water heater.
BURNER OPERATION AND INSPECTION
Soot build-up indicates a problem that requires correction before further use. Turn "OFF" gas to water heater and leave off until repairs are made, because failure to correct the cause of the sooting can result in a fire causing death, serious injury, or property damage.
BURNER CLEANING
In the event your burner or burner air openings require cleaning, turn the blower switch to the "OFF" position and allow the burner to cool. Call a service agency to remove and clean the burner and correct the problem that required the burner to be cleaned.
HOUSEKEEPING
Vacuum around base of water heater for dust, dirt, and lint on a regular basis.
▲ DANGER
Fire and Explosion Hazard
- Do not obstruct combustion air openings at the bottom of the water heater.
- Do not use or store flammable vapor products such as gasoline, solvents or adhesives in the same room or area near water heater or other appliance.
- Can cause serious injury or death.
INSTALLED IN SUITABLE AREA: To insure sufficient ventilation and combustion air supply, proper clearances from the water heater must be maintained. See "Locating the New Water Heater" section. Combustible materials such as clothing, cleaning materials, or flammable liquids, etc. must not be placed against or adjacent to the water heater which can cause a fire.
Flood damage to a water heater may not be readily visible or immediately detectable. However, over a period of time a flooded water heater will create dangerous conditions which can cause DEATH, SERIOUS BODILY INJURY, OR PROPERTY DAMAGE. Contact a qualified installer or service agency to replace a flooded water heater. Do not attempt to repair the unit! It must be replaced!
At least once a year a visual inspection should be made of the main burner and the hot surface igniter assembly for proper flame characteristics and ignition sequences. This can be done by removing the Outer Door and viewing the main burner operation through the Viewport on the Inner Door, see Figure 1. The main burner should provide complete combustion of gas, ignite rapidly, give reasonably quiet operation, and cause no excessive flame lifting from the burner ports. If the proper flame characteristics are not evident (see Figure 23), make sure that the flow of combustion and ventilation air is not blocked.
You should also check for sooting. Soot is not normal and will impair proper combustion. A visual inspection of the main burner and HSI igniter assembly should also be done at least once a year, see Figure 23.
ANODE ROD INSPECTION
CAUTION
Property Damage Hazard
- Avoid water heater damage.
- Inspection and replacement of anode rod required.
Each water heater contains at least one anode rod, which will slowly deplete (due to electrolysis) prolonging the life of the water heater by protecting the glass-lined tank from corrosion. Adverse water quality, hotter water temperatures, high hot water usage, and water softening methods can increase the rate of anode rod depletion. Once the anode rod is depleted, the tank will start to corrode, eventually developing a leak.
Certain water conditions will cause a reaction between the anode rod and the water. The most common complaint associated with the anode rod is a "rotten egg smell” produced from the presence of hydrogen sulfide gas dissolved in the water. IMPORTANT: Do not remove this rod permanently as it will void any warranties. The parts list includes a special anode rod that can be ordered if water odor or discoloration occurs. NOTE: This rod may reduce but not eliminate water odor problems. The water supply system may require special filtration equipment from a water conditioning company to successfully eliminate all water odor problems.
Artificially softened water is exceedingly corrosive because the process substitutes sodium ions for magnesium and calcium ions. The use of a water softener may decrease the life of the water heater tank.
The anode rod should be removed from the water heater tank every 3 years for inspection. NOTE: artificially softened water requires the anode rod to be inspected annually.
The following are typical (but not all) signs of a depleted anode rod:
- The majority of the rods diameter is less than 3/8".
- Significant sections of the support wire (approx. 1/3 or more of the anode rod's length) are visible.
If the anode rod show signs of either or both it should be replaced.
NOTE: Whether re-installing or replacing the anode rod, check for any leaks and immediately correct if found.
In replacing the anode:
- Turn off gas supply to the water heater.
- Shut off the water supply and open a nearby hot water faucet to depressurize the water tank.
- Drain approximately 5 gallons of water from tank (Refer to "Draining and Flushing" for proper procedures). Close drain valve.
- Remove old anode rod.
- Use Teflon® tape or approved pipe sealant on threads and install new anode rod.
- Turn on water supply and open nearby hot water faucet to purge air from water system. Check for any leaks and immediately correct any if found.
Restart the water heater as directed under "Operating Your Water Heater." See the Repair Parts Illustration for anode rod location.
▲ DANGER
HOT
BURN
- Burn hazard.
- Hot water discharge.
- Keep clear of Temperature-Pressure Relief Valve discharge outlet.
It is recommended that the Temperature-Pressure Relief Valve should be checked to ensure that it is in operating condition every 6 months.
When checking the Temperature-Pressure Relief Valve operation, make sure that (1) no one is in front of or around the outlet of the Temperature-Pressure Relief Valve discharge line, and (2) that water discharge will not cause any property damage, as water may be extremely hot. Use care when operating valve as the valve may be hot.
To check the relief valve, lift lever at the end of valve several times, see Figure 25. The valve should seat properly and operate freely.
If after manually operating the valve, it fails to completely reset and continues to release water, immediately close the cold water inlet to the water heater and drain the water heater, see Draining And Flushing on page 30-31. Replace the Temperature-Pressure Relief Valve with a properly rated/sized new one, see Temperature-Pressure Relief Valve on page 15-16 for instructions on replacement.
If the Temperature-Pressure Relief Valve on the water heater weeps or discharges periodically, this may be due to thermal expansion.
Note: Excessive water pressure is the most common cause of Temperature-Pressure Relief Valve leakage. Excessive water system pressure is most often caused by "thermal expansion" in a "closed system." See Closed Water Systems and Thermal Expansion on page 14-15. The Temperature-Pressure Relief Valve is not intended for the constant relief of thermal expansion.
Temperature-Pressure Relief Valve leakage due to pressure build up in a closed system that does not have a thermal expansion tank installed is not covered under the limited warranty. Thermal expansion tanks must be installed on all closed water systems.
DO NOT PLUG THE TEMPERATURE-PRESSURE RELIEF VALVE OPENING. THIS CAN CAUSE PROPERTY DAMAGE, SERIOUS INJURY OR DEATH.
▲ WARNING
Explosion Hazard
- Temperature-Pressure Relief Valve must comply with ANSI Z21.22- CSA 4.4 and ASME code.
- Properly sized Temperature-Pressure Relief Valve must be installed in opening provided.
- Can result in overheating and excessive tank pressure.
- Can cause serious injury or death.
DRAINING AND FLUSHING
It is recommended that the water heater storage tank be drained and flushed every 6 months to reduce sediment buildup. The water heater should be drained if being shut down during freezing temperatures. See Typical Installation section in this manual for location of the water heater components described below.
TO DRAIN THE WATER HEATER STORAGE TANK:
- Turn off the electrical supply to the water heater.
- Turn off the gas supply at the Main Gas Shutoff Valve if the water heater is going to be shut down for an extended period.
- Ensure the cold water inlet valve is open.
- Open a nearby hot water faucet and let the water run until the water is no longer hot.
- Close the cold water inlet valve to the water heater.
- Connect a hose to the water heater drain valve and terminate it to an adequate drain.
- Open the water heater drain valve and allow all the water to drain from the storage tank.
- Close the water heater drain valve when all water in the storage tank has drained.
- Close the hot water faucet opened in Step 4.
- If the water heater is going to be shut down for an extended period, the drain valve should be left open.
TO FLUSH THE WATER HEATER STORAGE TANK:
- Turn off the electrical supply to the water heater.
- Ensure the cold water inlet valve is open.
- Open a nearby hot water faucet and let the water run until the water is no longer hot. Then close the hot water faucet.
- Connect a hose to drain valve and terminate it to an adequate drain.
- Ensure the drain hose is secured before and during the entire flushing procedure. Flushing is performed with system water pressure applied to the water heater.
- Open the water heater drain valve to flush the storage tank.
- Flush the water heater storage tank to remove sediment and allow the water to flow until it runs clean.
- Close the water heater drain valve when flushing is completed.
- Remove the drain hose.
- Fill the water heater - see Filling The Water Heater in this manual.
- Turn on electrical supply to place water heater back in operation.
- Allow the water heater to complete several heating cycles to ensure it is operating properly.
SERVICE
If a condition persists or you are uncertain about the operation of the water heater contact a service agency.
Use this guide to check a "Leaking" water heater. Many suspected "Leakers" are not leaking tanks. Often the source of the water can be found and corrected.
If you are not thoroughly familiar with gas codes, your water heater, and safety practices, contact your gas supplier or qualified installer to check the water heater.
Read this manual first. Then before checking the water heater make sure the gas supply has been turned "OFF", and never turn the gas "ON" before the tank is completely full of water.
Never use this water heater unless it is completely filled with water.
LEAKAGE CHECKPOINTS
To prevent damage to the tank, the tank must be filled with water. Water must flow from the hot water faucet before turning "ON" gas to the water heater.
A. *Condensation may be seen on pipes in humid weather or pipe connections may be leaking.
B. *The anode rod fitting may be leaking.
C. Small amounts of water from temperature-pressure relief valve may be due to thermal expansion or high water pressure in your area.
D. *The temperature-pressure relief valve may be leaking at the tank fitting.
E. Water from a drain valve may be due to the valve being slightly opened.
F. *The drain valve may be leaking at the tank fitting.
G. Combustion products contain water vapor which can condense on the cooler surfaces of the tank. Droplets form and drip onto the burner or run on the floor. This is common at the time of start-up after installation and when incoming water is cold.
H. Water in the water heater bottom or on the floor may be from condensation, loose connections, or the relief valve. DO NOT replace the water heater until a full inspection of all possible water sources is made and necessary corrective steps taken.
Leakage from other appliances, water lines, or ground seepage should also be checked.
* To check where threaded portion enters tank, insert cotton swab between jacket opening and fitting. If cotton is wet, follow "Draining" instructions in the "Periodic Maintenance" section and then remove fitting. Put pipe dope or teflon tape on the threads and replace. Then follow "Filling the Water Heater" instructions in the "Installing the New Water Heater" section.
▲WARNING
Read and understand instruction manual and safety messages before installing, operating or servicing this water heater. Failure to follow instructions and safety messages could result in death or serious injury. Instruction Manual must remain with water heater.
REPAIR PARTS LIST
Key No. | Part Description |
---|---|
1 | Outer Door |
2 | Anode |
3 | Control Valve Assembly |
4 | Plastic Top |
5 | Blower Assembly |
6 | Switch and Harness Assembly |
7 | T&P Valve |
8 | Drain Valve |
9 | Wiring Harness |
10 | Anode Outlet |
11 | Vent Pipe Assembly #1 |
12 | Vent Pipe Assembly #2 |
13 | Vent Pipe Assembly #3 |
14 | Inlet Tube |
15 | Pipe Nipple |
16 | Burner Tube Assembly |
17 | Hot Surface Igniter |
18 | Burner Head Assembly |
19 | Embossed Inner Door |
20 | Insulation - Inner Door |
21 | Insulation - Viewport |
22 | Window - Observation |
23 | Viewport |
24 | Nut - Serrated Hex Flange |
25 | Screw - Sheet Metal, # 8-15 |
26 | Orifice - Burner |
27 | Vent Kit Assembly |
28 | Wall Plate 2" |
29 | Wall Plate 3" |
30 | Screen and Vent Terminal Assembly |
31 | Instruction Tag-Wire Screen F/E 3" |
32 | Instruction Tag-Wire Screen F/E 4" |
33 | Instruction Sheet |
34 | Wire Screen 3" |
35 | Wire Screen 4" |
36 | Wall Plate 4" |
37 | Flexible Tubing |
Now that you have purchased this water heater, should a need ever exist for repair parts or service, simply contact the company it was purchased from or direct from the manufacturer listed on the rating plate on the water heater.
Be sure to provide all pertinent facts when you call or visit.
Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly.
The model number of your Gas Water Heater will be found on the rating place located above the gas control valve.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE FOLLOWING INFORMATION:
- MODEL NUMBER
- TYPE GAS (NATURAL OR PROPANE (L.P.)
- SERIAL NUMBER
- PART DESCRIPTION
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST. PARTS ARE NOT DRAWN TO SCALE.
TROUBLESHOOTING GUIDELINES
Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician. Read the GENERAL SAFETY INFORMATION section first.
INTELLI-VENT TROUBLESHOOTING CHART - USER CONTROL
# | LED STATUS | PROBLEM | SOLUTION |
---|---|---|---|
1 | ● ● ● A B C |
Inadequate or no earth ground. | 1. Ensure the wall outlet (power supply) is properly grounded. 2. Ensure all ground connections/wires on the water heater are securely connected. |
2 | ● ● ● A B C |
High resistance to earth ground or reversed polarity in the 120 VAC power supply. | 1. Ensure that the water heater is securely connected to earth ground. 2. Ensure that the wall outlet/power supply is properly wired. Also, ensure that internal 120 VAC wiring connections and wiring harness have no reversed wires. 120 VAC "hot" wire must connect to the on/off switch. |
3 | ● ● ● A B C |
Pressure switch circuit remaining closed for more than 5 seconds after heating cycle begins. Blower may not start in this condition. | 1. Ensure air pressure switch circuit wiring is correct and the air pressure switch is not jumpered. 2. Replace the air pressure switch. |
4 | ● ● ● A B C |
Pressure switch circuit remains open longer than 5 seconds after the blower is energized. Blower may run continuously in this condition. | 1. Ensure the air pressure switch sensing tube is properly connected at both ends and is not kinked or damaged. 2. Ensure the correct size of vent and intake air pipe (direct vent products) was used per the installation instructions in the manual that came with the water heater. 3. Ensure maximum number of elbows or maximum equivalent feet of vent or intake air pipe has not been exceeded per the installation instructions in the manual that came with the water heater. 4. Ensure there are no obstructions in the vent or intake air pipe. |
5 | ● ● ● A B C |
Open igniter circuit. | 1. Check wiring to the hot surface igniter assembly - replace igniter assembly if wiring is damaged or worn. 2. Check resistance of the igniter at igniter assembly plug - should be between 11 and 18 ohms at room temperature (77° F at plug end) - replace igniter if open or shorted. 3. Check igniter assembly plug and the socket on the gas control valve/thermostat for good connection. Replace igniter assembly if the plug is worn or damaged. 4. Replace the gas control valve/thermostat if the igniter assembly socket on the bottom of the control is worn or damaged. |
6 | ● ● ● A B C |
Ignition/flame failure. The gas control valve/thermostat has reached the maximum number of retries (3) for ignition and is currently locked out for one hour. Cycle the power to the water heater off and on to reset. | 1. Ensure flame sensor is making good contact with the burner flame and ensure flame is steady. Also ensure supply and manifold gas pressures are within the requirements in the installation manual. 2. Gas supply is turned off - pressure is too low. For low gas pressure, consult with your gas utility 3. Ensure the flame sensor is clean - use fine steel wool to clean the flame sensor. 4. Check igniter assembly plug and the socket on the bottom of the gas control valve/thermostat for good connection. Replace igniter assembly if the plug is worn or damaged. Replace the gas control valve/thermostat if socket is worn or damaged. 5. Replace igniter assembly. |
7 | ● ● ● ▼ABC |
Self diagnostic check has detected a problem with the gas valve driver circuit, internal microprocessor, or other internal circuits. | 1. Turn the power off for 10-20 seconds then on again to clear these error codes. 2. If any of these error codes persist or cannot be cleared replace the gas control valve/thermostat. |
8 | ● ● ● ▼ABC |
Flame signal sensed out of proper sequence. | 1. Turn the power off for 10-20 seconds then on again to clear these error codes. 2. Replace the gas control valve/thermostat if this error code persists. |
9 | ● ● ● ▼ABC |
Water in the tank has exceeded the maximum allowable temperature, activating the ECO (energy cut off). | 1. Turn the power off for 10-20 seconds then on again to clear these error codes. 2. Replace the gas control valve/thermostat if the error code persists. |
10 | ● ● ● ▼ABC |
The water temperature sensor (located in the control valve's immersion probe) is either open or shorted. | 1. Turn the power off for 10-20 seconds then on again to clear these error codes. 2. Replace the gas control valve/thermostat if the error code persists. |
11 | ● ● ● ▼ABC |
The FV (fl ammable vapor) sensor is either open or shorted. | 1. Press and release both temperature adjust buttons several times - cycle water heater power off and on. 2. Replace the gas control valve/thermostat if the error code persists. |
12 | ● ● ● ▼ABC |
One or both of the temperature adjust buttons are stuck. | 1. Turn the power off for 10-20 seconds then on again to clear these error codes. 2. Replace the gas control valve/thermostat if the error code persists. |
13 | ● ● ● ▼ABC |
Self diagnostic check has detected the presence of fl ammable vapors from the FV (fl ammable vapor) sensor. | 1. Turn off power to the water heater. Ensure all FV sensor wiring, the ignitor assembly plug, and the ignitor assembly socket on the bottom of the Intelli-Vent control are making good contact. Repair or replace any worn/damaged components that are not making good connection. 2. Replace the FV sensor. |
14 | ● ● ● ▼ABC |
Air pressure switch circuit is opening repeatedly during one heating cycle. | 1. On models equipped with a dilution air intake screen on the blower assembly - check/clean the screen. 2. On models equipped with a combustion air intake screen on the base ring (bottom) of the water heater - check/clean the screen. 3. Ensure intake air screen(s) on models so equipped are not obstructed. |
TROUBLESHOOTING GUIDELINES
These guidelines should be utilized by a qualified service agent.
PROBLEM | CAUSE | SOLUTION |
---|---|---|
NOT ENOUGH HOT WATER | 1.) Blower will not run. a. "ON/OFF" control switch turned off. b. Blower unplugged. c. No power at outlet. d. Thermostat defective. e. Control harness defective. f. High limit control circuit open. g. Blower motor defective. 2.) Thermostat problems a. Thermostat set too low. b. Thermostat or ECO defective. 3.) Others a. Heater undersized. b. Low gas pressure. c. Incoming water is usually cold. d. Leaking hot water pipes of fixtures. e. Heater not lit or thermostat not on. | Turn switch to the "ON" position. Plug blower back into 115 VAC outlet. Repair service to outlet. Replace thermostat. Replace control harness. Reduce water temperature below 140°F (60°C). Turn the power switch to the off position. Wait 10 seconds. Turn the power switch to the on position. Reduce the temperature set point to minimize likelihood of reoccurrence. If this does not solve the problem, replace thermostat. Replace blower assembly. Adjust temperature control higher. Replace thermostat. Reduce hot water use. Contact dealer. Allow more time for heater to reheat. Have plumber check and repair leaks. Refer to LIGHTING INSTRUCTIONS. Install correct orifice. Turn off heater and gas, clean burner head. Check exhaust venting and air openings in bottom base pan for obstructions or blockage. See CONDENSATION section. Check the hose connections at blower and vent pipe assembly #2. Check for leaks at all condensate points. See Figure 1. Also see LEAK CHECKPOINTS section. Inspect other appliances near water heater. Refer to CONDENSATION section. Install thermal expansion tank (Do not plug T&P valve). Check relief valve for proper operation (Do not plug T&P valve). Drain and flush heater thoroughly then refill. Chlorinate water supply. Refer to TEMPERATURE REGULATION section. Refer to CONDENSATION section Clean sediment from tank. Refer to DRAINING. Refer to Combustion Air and Ventilation Test polarity and correct. Contact a service agency to determine cause. Check exhaust venting and air openings in bottom base pan for obstructions or blockage. Replace gas valve. Shut off water heater immediately and contact a service agency to determine cause. |
VENT PIPE TOO HOT (ABOVE 170° F [77° C)) | Wrong burner orifice. Dirt in burner ports. Combustion air path restricted. | |
YELLOW FLAME | ||
CONDENSATION | Water on the floor under heater. | |
WATER LEAKS | Water dripping from blower assembly. | |
LEAKING T&P | Improperly sealed, hot or cold supply connections, relief valve, drain valve or thermostat threads. | |
HOT WATER ODORS (refer to Smelly Water) | Leakage from other appliances or water lines. Condensation of flue products. | |
WATER TOO HOT | Thermal expansion in closed water system. | |
WATER HEATER SOUNDS SIZZLING - RUMBLING | Improperly sealed valve. | |
SOOTING | High sulfate or mineral content in water supply. Bacteria in water supply. | |
BURNER WILL NOT STAY LIT - GOES OUT 4-5 SECONDS | Thermostat set too high. Condensation dripping on burner. Sediment at bottom of heater tank. Improper combustion. Outlet polarity is reversed. High ambient room temperature. Combustion air path restricted. | |
VENT GAS ODORS | Defective gas valve. Lack of air supply. Improperly installed vent piping. Downdraft Poor Combustion |
NOTES
LIMITED WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY.
If the glass lined tank in this water heater shall prove upon examination by (the warrantor) to have leaked during the warranty period in normal residential use, due to natural corrosion from potable water therein, the warrantor will furnish the ORIGINAL OWNER a replacement water heater of equivalent size and current model, or a replacement part for any component part which fails in normal use, in accordance with the warranty terms and conditions specified below. THE WATER HEATER REPLACEMENT MODEL OR PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL WARRANTY. The warranty period will be determined by the original installation date of the water heater.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS WARRANTY. This warranty is not transferable.
Product Line | WARRANTY PERIOD | PARTS2 |
---|---|---|
6G5076NVC02 | 6 YEARS | 6 YEARS |
6G5076NVC04 | 6 YEARS | 6 YEARS |
When the water heater has been used for other than single family residential application: 1. The Tank warranty shall be reduced to 3 years on 10 year models and 1 year on 6 and 8 year models. 2. The parts warranty shall be reduced to 1 year for all models. Returned parts which meet any of the following conditions are not covered by this warranty: 1) improper installation or removal; 2) damaged by other than normal wear; 3) replaced for cosmetic purposes; or 4) returned with defaced date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and operated in accordance with: 1) all local fire codes and plumbing codes, ordinances and regulations; 2) the printed instructions provided with it; 3) good industry practices; and 4) proper safety practices such as but not limited to a properly sized drain pan if installed in an area where leakage from connections of the tank would result in damage to the area adjacent to the heater. In addition, a new temperature and pressure relief valve, certified by the Canadian Standards Association must have been properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
- owned by the original purchaser;
- used at temperatures not exceeding the maximum calibrated setting of its thermostat;
- not subjected to excessive water pressure fluctuations and not subject to an operating pressure greater than 150 P.S.I.;
- filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;
- used in a non-corrosive and non-contaminated atmosphere;
- used with factory approved anode(s) installed;
- in its original installation location;
- in the United States and its territories or possessions or Canada;
- sized in accordance with proper sizing techniques for residential water heaters;
- bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;
- used in an open system or in a closed system with a properly sized and installed thermal expansion tank;
- fired at the factory rated input using the fuel stated in the face of the rating plate;
- operated with inner and outer combustion chamber doors in place;
- maintained in accordance with the instructions printed in the manual included with the heater.
Any accident to the water heater or any part thereof (including freezing, fire, floods, or lightning), any misuse, abuse or alteration of it, any operation of it in a modified form, or any attempt to repair tank leaks or parts, will void this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of the water heater or part thereof.
b. Shipping and delivery charges for forwarding the new water heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor except in the state of California where such charges are the manufacturer's responsibility.
c. All cost necessary or incidental for handling and administrative charges, and for any materials and/or permits required for installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor's products.
The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATES ARE REQUIRED TO SUPPORT WARRANTY FOR CLAIM FROM ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER OR PARTS. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE.
THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Should governmental regulations or industry standards prohibit the Manufacturer from furnishing a comparable model replacement under this warranty, the Owner will be furnished with the closest comparable water heater meeting the current governmental regulations and industry standards. A supplementary fee may be assessed to cover the additional cost associated with the changes made to meet applicable regulations and standards.
Fill out and keep with water heater.
IMPORTANT INFORMATION
Model Number
Serial Number
Installation Information:
Date Installed
Company's Name
Street or P.O. Box
City, Province and Postal Code
Phone Number
Plumber's Name
File Info : application/pdf, 40 Pages, 1.79MB
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