Omega 60cm Freestanding Dishwasher
User Manual
Models: ODWF6014BX, ODWF6014X
Version: V1.3 1123
Contents
Welcome (Page 03)
Safety Information (Page 04)
Your Dishwasher (Page 06)
Installation Instructions (Page 08)
Operating Instructions (Page 11)
Preparing & Loading Dishes (Page 15)
Rinse Aid & Detergent (Page 19)
Cleaning & Maintenance (Page 22)
Troubleshooting (Page 24)
Purchase Details (Page 27)
Warranty Information (Page 28)
Welcome
Congratulations on purchasing your Freestanding Dishwasher. Omega appliances are proudly owned and distributed within Australia by Residentia Group Pty Ltd.
Please refer to the warranty chapter at the rear of this manual for information regarding your product's parts and labour warranty, or visit us online at: residentiagroup.com.au
Here at Residentia Group, we are customer obsessed and our Support Team are there to ensure you get the most out of your appliance. Should you want to learn more about your unit, and importantly, taking care of the appliance, our Support Team are here to help. You can use our online Support Centre at any time by visiting: support.residentiagroup.com.au
Or you can contact us by dialling: 1300 11 HELP (4357)
It is important that you read through the following user manual thoroughly, in order to familiarise yourself with the installation and operation requirements of your appliance, and to ensure optimum performance.
Again, thank you for choosing an Omega appliance. We look forward to being of service to you.
Kind Regards,
The Residentia Team
Customer Care
At Residentia Group, we strongly encourage the use of authentic spare parts to guarantee the best results. When contacting our spare parts team through 1300 11 HELP, or by emailing parts@residentiagroup.com.au, please ensure that you have the model and serial numbers on hand, which are found on your appliances' rating plate.
Safety Information
Important Safety Instructions
WARNING: When using your dishwasher, follow the precautions listed below:
- Installation and repair can only be carried out by a qualified technician.
- This appliance is only intended for use indoors only within a domestic environment.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- If the power cord is in any way damaged it must be replaced by the manufacturer, its service agent or a qualified and licensed electrician.
- To protect against the risk of electrical shock, do not immerse the unit, cord or plug in water or other liquid.
- Please unplug before cleaning and performing maintenance on the appliance.
- Use a soft cloth moistened with mild soap, and then use a dry cloth to wipe it again.
Earthing Instructions
- This appliance must be earthed. In the event of a malfunction or breakdown, earthing will reduce the risk of an electric shock by providing a path of least resistance of electric current. This appliance is equipped with an earthing conductor plug.
- The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local codes and ordinances.
- Improper connection of the equipment-earthing conductor can result in the risk of an electric shock.
- Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
- Do not modify the plug provided with the appliance; If it does not fit the outlet.
- Have a proper outlet installed by a qualified electrician.
- Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
- Do not operate your dishwasher unless all enclosure panels are properly in place.
- Open the door very carefully if the dishwasher is operating, there is a risk of water squirting out.
- Do not place any heavy objects on or stand on the door when it is open. The appliance could tip forward.
- 1. Locate sharp items so that they are not likely to damage the door seal.
- 2. Warning: Knives and other utensils with sharp points must be loaded in the basket with their points facing down or placed in a horizontal position.
- Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.
- Check that the detergent powder is empty after completion of the wash cycle.
- Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.
- For unmarked plastic items not so marked, check the manufacturer's recommendations.
Unpacking
After unpacking, please dispose of all elements of packaging in a way that will not cause damage to the environment.
CAUTION: During unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept out of reach of children.
Disposal of the Appliance
- For disposing of package and the appliance please go to a recycling center. Therefore cut off the power supply cable and make the door closing device unusable.
- Cardboard packaging is manufactured from recycled paper and should be disposed in the waste paper collection for recycling.
- By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
- For more detailed information about recycling of this product, please contact your local city office and your household waste disposal service.
- DISPOSAL: Do not dispose this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.
Your Dishwasher
Key
- 1. Inner Pipe
- 2. Lower Spray Arm
- 3. Dispenser
- 4. Top Spray Arm
- 5. Filter Assembly
- 6. Cup Rack
- 7. Upper Spray Arm
Diagram Description: A front view of the dishwasher with the door open. The main body shows numbered labels pointing to: 1. Inner Pipe, 2. Lower Spray Arm, 3. Dispenser (for detergent/rinse aid), 4. Top Spray Arm. Inside the dishwasher, 5. Filter Assembly is visible at the bottom. Below the main view, there are three separate diagrams: "Cutlery Drawer", "Upper Basket", and "Lower Basket", with labels 6 and 7 pointing to the Cup Rack (part of the upper basket assembly) and the Upper Spray Arm respectively.
Product Specifications
Model | ODWF6014BX | ODWF6014X |
---|---|---|
Standard Place Settings | 14 | 14 |
Installation | Freestanding or Built-in | Freestanding or Built-in |
Dimensions (W x D x H mm) | 598 x 600 x 845 | 598 x 600 x 845 |
Depth with Door Opened 90° | 1175 mm | 1175 mm |
Height for Built-in Installation (Removing Work Top; see page 10) | 815 mm | 815 mm |
Weight (Net) | 45 kg | 45 kg |
Energy Efficiency Rating (MEPS) | 3.5 Stars | 3.5 Stars |
Water Consumption Rating (WELS) | 4.5 Stars | 4.5 Stars |
Standard Cleaning Cycle | ECO | ECO |
Energy Consumption of Standard Cleaning Cycle | 0.7 kWh | 0.7 kWh |
Water Consumption of Standard Cleaning Cycle | 12 Litre | 12 Litre |
Program Duration of Standard Cleaning Cycle | 185 Minutes | 185 Minutes |
Max Noise Level | 49 dB(A) re 1 pW | 49 dB(A) re 1 pW |
Power Consumption | 1760-2100W | 1760-2100W |
Rated Voltage / Frequency | AC 220-240V/50Hz | AC 220-240V/50Hz |
Water Pressure (Flow Pressure) | 0.04-1.0MPa = 0.4-10 bar | 0.04-1.0MPa = 0.4-10 bar |
Diagram Description: Shows dimensions of the dishwasher with labels for 600mm (width), 598mm (depth), 845mm (height), and 1175mm (depth with door open).
Installation Instructions
Prior to Installing Appliance
WARNING: ELECTRICAL SHOCK HAZARD
Disconnect electrical power before installing dishwasher. Failure to do so could result in death or electrical shock.
IMPORTANT: The installation of the pipes and electrical equipments should be done by professionals.
Power Connection
WARNING: FOR YOUR PERSONAL SAFETY
- Do not use an extension cord or an adapter plug with this appliance.
- Do not, under any circumstances, cut or remove the earthing connection from the power cord.
Electrical requirements
Please look at the rating label to know the rating voltage and connect the dishwasher to the appropriate power supply. Use the required fuse 10A/13A/16A, time delay fuse or circuit breaker recommended and provide separate circuit serving only this appliance.
Electrical connection
Ensure the voltage and frequency of the power being corresponds to those on the rating plate. Only insert the plug into an electrical socket which is earthed properly. If the electrical socket to which the appliance must be connected is not appropriate for the plug, replace the socket, rather than using a adapters or the like as they could cause overheating and burns.
WARNING: Ensure that proper earthing exists before use.
Water Supply And Drain
Cold water connection
Connect the cold water supply hose to a threaded 3/4 inch connector and make sure that it is fastened tightly in place.
If the water pipes are new or have not been used for an extended period of time, let the water run to make sure that the water is clear. This precaution is needed to avoid the risk of the water inlet to be blocked and damage the appliance.
WARNING: A hose that attaches to a sink spray can burst if it is installed on the same water line as the dishwasher. If your sink has one, it is recommended that the hose be disconnected and the hole plugged.
Levelling the appliance
Once the appliance is positioned for levelling, the height of the dishwasher may be altered via adjustable levelling feet. Do not be incline the appliance by more than 2°.
Diagram Description: Shows a dishwasher with adjustable feet at the bottom corners, illustrating how to adjust height for levelling.
Installation Instructions (Continued)
Connection of Drain Hoses
Insert the drain hose into a drain pipe with a minimum diameter of 4 cm, or let it run into the sink, making sure to avoid bending or crimping it. The height of drain pipe must be less than 1000mm. The free end of the hose must not be immersed in water to avoid the back flow of it.
WARNING: Ensure that the drain hose is securely fixed in either position A or position B.
How to drain excess water from hoses
If the sink is 1000 higher from the floor, the excess water in hoses cannot be drained directly into the sink. It will be necessary to drain excess water from hoses into a bowl or suitable container that is held outside and lower than the sink.
Water outlet
Connect the water drain hose. The drain hose must be correctly fitted to avoid water leaks. Ensure that the water drain hose is not kinked or squashed.
Extension hose
If you need a drain hose extension, make sure to use a similar drain hose. It must be no longer than 4 meters; otherwise the cleaning effect of the dishwasher could be reduced.
Siphon connection
The waste connection must be at a height less than 100 cm (maximum) from the bottom of the dish. The water drain hose should be fixed.
Diagram Description: Illustrates the dishwasher rear connection to mains cable, water inlet, and drain pipe. The drain hose is shown connected to a drain pipe or siphon under the sink, with a maximum height of 1000mm indicated. Position A and B are shown for securing the drain hose.
Installation Instructions (Continued)
Positioning the Appliance
When positioning the appliance in your desired location, the back should rest against the wall behind it, and the sides should be along the adjacent cabinets or walls. The dishwasher is equipped with water supply and drain hoses that can be positioned either to the right or the left sides to facilitate proper installation.
The installation position of dishwasher should be near the existing inlet and drain hoses and power cord.
Freestanding Installation
Fitting between existing cabinets
The height of the dishwasher, 845 mm, has been designed in order to allow the machine to be fitted between existing cabinets of the same height in modern fitted kitchens. The feet can be adjusted so that correct height is reached.
The laminated top of the machine does not require any particular care since it is heatproof, scratch proof and stain proof.
Diagram Description: Shows a dishwasher being fitted between cabinets, with dimensions indicating required clearances. It also shows electrical, drain, and water supply line entrances.
Built-in Installation
Fitting underneath a benchtop
In most modern fitted kitchens there is only one single bench top under which cabinets and electrical appliances are fitted. In this case remove the work top of the dishwasher by unscrewing the screws under the rear edge of the top (a).
ATTENTION: After removing the work top, the screws must be screwed again under the rear edge of the top (b).
The height will then be reduced to 815 mm, as scheduled by the International Regulations (ISO) and the dishwasher will fit perfectly under the kitchen working top.
Diagram Description: Illustrates the process of removing the dishwasher's worktop for built-in installation, showing screw locations (a, b) and the resulting reduced height.
Diagram Description: Shows a dishwasher door and cabinetry, indicating a minimum space of 50mm.
Operation Instructions
Control Panel
Diagram Description: An illustration of the dishwasher's control panel with numbered buttons and indicators.
Programs & Additional Functions
- 1 Power: Press this button to turn your dishwasher on or off.
- 2 Program Selection: Press these buttons to select the most appropriate washing program. The program indicator will display the selected program.
- 3 Half Load Function: When the dishwasher is only at half capacity, you can choose this function to save energy and water. This function is not compatible with the Rapid program.
- 4 Half Load Indicator: This will illuminate when the Half Load function is set.
- 5 Program Cycle Indicators:
- Intensive: For heaviest soiled crockery, such as pots, pans, casserole dishes and dishes that have been sitting with dried food on them for some time.
- Heavy: For heavily soiled loads, such as pots, plates, glasses and lightly soiled pans.
- ECO: This program is for normally soiled loads at rated capacity.
- 90 min: A fast 90 minute daily program for lightly soiled dishes.
- Glass: Suitable for lightly soiled delicate glassware.
- Rapid: A quick 30 minute wash suitable for lightly soiled dishes. This program does not include a drying stage.
NOTE: The diagram images in this user manual are for explanatory purposes only. Your appliance may appear differently.
Operation Instructions (Continued)
Programs & Additional Functions
- 6 Delay Indicators: These will illuminate the set Delay Start time.
- 7 Delay Start: Press this button to set the Delay Start time of 3, 6 or 9 hours.
- 8 Start/Pause: To start the selected washing program or pause it when the dishwasher is in operation.
- 9 Warning Indicators:
- Rinse Aid: This indicates that the dishwasher is low on dishwasher rinse aid and requires a refill.
- Program End: This indicates that the current washing program has ended.
- Water Faucet: This indicates that the water faucet closed.
- 10 Extra Dry Indicator: This will illuminate when the Extra Dry function is set.
- 11 Child Lock Indicator: This will illuminate when the Child Lock function is set.
- 12 Extra Dry Function: The rinse cycle will perform at a higher temperature for a better drying result. This function is not compatible with the Rapid program.
- 13 Child Lock: When activated, the corresponding indicator will be illuminated and all the buttons on the control panel will be locked, except the Power button. To lock or unlock the buttons on the control panel, press and hold the button for 3 seconds.
NOTE: The diagram images in this user manual are for explanatory purposes only. Your appliance may appear differently.
Operation Instructions (Continued)
Program Functions Table
The table below shows which programs are best for the levels of food residue on them and how much detergent is needed. It also shows various information about the programs.
Program Function | Washing Cycle Steps | Detergent (Prewash/ Main Wash) | Default Time (Minutes) | Energy (kWh) | Water Usage (Litres) | Rinse Aid Used in Last Rinse Cycle | Additional Functions |
---|---|---|---|---|---|---|---|
Intensive | Prewash (55° C) Wash (65° C) Rinse Rinse (75° C) Drying | 5 / 27.5g or 1 Dishwashing Tablet | 160 | 1.82 | 18.5 | Required | Delay, Half Load, Extra Dry |
Heavy | Prewash (55° C) Wash (65° C) Rinse Rinse (75° C) Drying | 5 / 27.5g or 1 Dishwashing Tablet | 150 | 1.62 | 14.9 | Required | Delay, Half Load, Extra Dry |
ECO | Prewash (55° C) Wash (50° C) Rinse (40° C) Drying | 5 / 27.5g or 1 Dishwashing Tablet | 185 | 0.7 | 12.0 | Required | Delay, Half Load, Extra Dry |
90 min | Wash (65° C) Rinse Rinse (65° C) Drying | -- / 25g or 1 Dishwashing Tablet | 90 | 1.2 | 11.6 | Required | Delay, Half Load, Extra Dry |
Glass | Prewash Wash (42° C) Rinse (60°C) Drying | 5 / 27.5g or 1 Dishwashing Tablet | 125 | 0.9 | 14.6 | Required | Delay, Half Load, Extra Dry |
Rapid | Wash (40° C) Rinse Rinse (45° C) | -- / 25g | 30 | 0.6 | 11.4 | -- | Delay |
*AS/NZS 2007.1: This program is the test cycle. The information for comparability test in accordance with AS/NZS 2007.1.
Capacity: 14 place settings
Position of the upper basket: lower position
Program: ECO
Rinse aid setting: 6
Detergent (Pre/main): 5g/27.5g
Door is open at the end of the drying cycle for the drying performance test (Door position: Open 50 mm)
NOTE: The parameters in this table are only for user's reference. The actual parameters may differ slightly with the parameters in above mentioned table
Operation Instructions (Continued)
Starting a Wash Cycle
- Draw out the lower and upper basket, load the dishes and push them back. It is recommended to load the lower basket first, then the upper one.
- Add the detergent.
- Insert the plug into the socket. The Power supply refer to the Product Specifications table on page 07.
- Ensure that the water supply is turned on to full pressure.
- Close the door and press the Power button to switch on the machine.
- Select a program and the corresponding indicator light will illuminate. Then press the Start/Pause button, the dishwasher will start its cycle.
Adding a Dish Mid-Cycle
A forgotten dish can be added any time before the detergent dispenser opens. If this is the case, follow the instructions below:
- Press the Start/Pause button to pause the washing.
- Wait 5 seconds then open the door.
- Add the forgotten dishes.
- Close the door.
- Press the Start/Pause button after 10 seconds, the dishwasher will start.
WARNING: It is dangerous to open the door mid-cycle, as hot steam may scald you.
Changing the Program Mid-Cycle
A wash cycle can only be changed if it has been running for a short time otherwise, the detergent may have already been released and the dishwasher may have already drained the wash water. If this is the case, the dishwasher needs to be reset and the detergent dispenser must be refilled. To reset the dishwasher, follow the instructions below:
- Press the Start/Pause button to pause the washing.
- Press program button for more than 3 seconds. The program will cancel.
- Press the program button to select the desired program.
- Press the Start/Pause button, after 10 seconds, the dishwasher will start.
Preparing & Loading Dishes
Washing Considerations
- Consider buying utensils which are identified as dishwasher-proof.
- For delicate items, select a program with the lowest possible temperature.
- To prevent damage, do not take glass and cutlery out of the dishwasher immediately after the program has ended.
Removing the dishes
To prevent water dripping from the upper basket into the lower basket, we recommend that you empty the lower basket first, followed by the upper basket.
WARNING: Items will be hot! To prevent damage, do not take glass and cutlery out of the dishwasher for around 15 minutes after the program has ended.
Cutlery & Dishware Suitability
The following are not suitable
- Cutlery with wooden, horn china or mother-of-pearl handles
- Plastic items that are not heat resistant
- Older cutlery with glued parts that are not temperature resistant
- Bonded cutlery items or dishes
- Pewter or cooper items
- Crystal glass
- Steel items subject to rusting
- Wooden platters
- Items made from synthetic fibers
The following are of limited suitability
- Some types of glasses can become dull after a large number of washes
- Silver and aluminum parts have a tendency to discolour during washing
- Glazed patterns may fade if machine washed frequently
Loading Recommendations
Scrape off any large amounts of leftover food. Soften remnants of burnt food in pans. It is not necessary to rinse the dishes under running water.
For best performance of the dishwasher, follow these loading guidelines:
- Items such as cups, glasses, pots/pans, etc. are faced downwards.
- Curved items, or ones with recesses, should be loaded aslant so that water can run off.
- All utensils are stacked securely and can not tip over.
- All utensils are placed in the way that the spray arms can rotate freely during washing.
- Load hollow items such as cups, glasses, pans etc. With the opening facing downwards so that water cannot collect in the container or a deep base.
- Dishes and items of cutlery must not lie inside one another, or cover each other.
- To avoid damage, glasses should not touch one another.
- The upper basket is designed to hold more delicate and lighter dishware such as glasses, coffee and tea cups.
- Long bladed knives stored in an upright position are a potential hazard!
- Long and sharp items of cutlery such as carving knives must be positioned horizontally in the upper basket.
- Please do not overload your dishwasher. This is important for good results and for reasonable consumption of energy.
NOTE: Very small items should not be washed in the dishwasher as they could easily fall out of the basket.
Preparing & Loading Dishes (Continued)
Folding Back the Lower Basket Pronges
The pronges on the lower basket are used for holding plates and platters. They can be lowered to make more room for large items such as pots and pans.
Folding the Cup Shelves Back
To make room for taller items in the upper basket, raise the cup rack upwards. You can then lean the tall glasses against it. You can also remove it when it is not required for use.
Diagram Description: Shows pronges on the lower basket being folded down. Also shows cup shelves on the upper basket being raised upwards or folded backwards.
Adjusting the Upper Basket Height
The height of the upper basket can be easily adjusted to accommodate taller dishes in either the upper or lower basket by following these steps:
- Pull out the upper basket.
- Remove the upper basket.
- Re-attach the upper basket to upper or lower rollers.
- Push in the upper basket.
Diagram Description: Illustrates the three positions for adjusting the upper basket height using rollers, showing the basket in a lower position and an upper position.
Preparing & Loading Dishes (Continued)
Loading the Lower Basket
We suggest that you place large and difficult to clean items into the lower basket: such as pots, pans, lids, serving dishes and bowls, as shown in the figure below. It is preferable to place serving dishes and lids on the side of the racks in order to avoid blocking the rotation of the top spray arm.
The maximum diameter advised for plates in front of the detergent dispenser is of 19 cm, this not to hamper the opening of it.
Loading the Upper Basket
The upper basket is designed to hold more delicate and lighter dishware such as glasses, coffee and tea cups and saucers, as well as plates, small bowls and shallow pans (as long as they are not too dirty). Position the dishes and cookware so that they will not get moved by the spray of water.
Key
- 1. Cups
- 2. Saucers
- 3. Glasses
- 4. Dinner Plates
- 5. Soup Bowls
- 6. Dessert Plates
Diagram Description: Shows the layout of the Upper Basket and Lower Basket with recommended placement of various dishes, cups, and plates, indicated by numbers corresponding to the key.
Preparing & Loading Dishes (Continued)
Loading the Cutlery Drawer
Cutlery should be placed in the cutlery rack separate from each other in the appropriate positions. Avoid nesting of the cutlery to prevent insufficient cleaning performance.
Key
- 1. Forks
- 2. Soup Spoons
- 3. Dessert Spoons
- 4. Teaspoons
- 5. Knives
Diagram Description: Shows the cutlery drawer with numbered cutlery items placed in their compartments. It also illustrates three options for the cutlery drawer: lifting one side to make it flat, overlapping the right side to the left, and removing the right basket to allow space for taller items in the upper basket.
Rinse Aid & Detergent
Function of the Rinse Aid & Detergent
The rinse aid is released during the final rinse to prevent water from forming droplets on your dishes, which can leave spots and streaks. It also improves drying by allowing water to roll off the dishes. Your dishwasher is designed to use liquid rinse aids.
WARNING: Only use branded rinse aid for dishwasher. Never fill the rinse aid dispenser with any other substances (e.g. Dishwasher cleaning agent, liquid detergent). This would damage the appliance.
When to refill the rinse aid
The regularity of the dispenser needing to be refilled depends on how often dishes are washed and the rinse aid setting used.
- The Low Rinse Aid indicator (*) will appear in the display when more rinse aid is needed.
- Do not overfill the rinse aid dispenser.
Filling The Rinse Aid Compartment
- Remove the rinse aid compartment cap by lifting up the handle.
- Pour the rinse aid into the dispenser, being careful not to overfill.
- Close the cap when done.
Diagram Description: Shows the rinse aid compartment with steps for filling it.
Function of detergent
The chemical ingredients that compose the detergent are necessary to remove, crush and dispense all dirt out of the dishwasher. Most of the commercial quality detergents are suitable for this purpose.
WARNING: Proper Use of Detergent
- Use only detergent specifically made for dishwashers use. Keep your detergent fresh and dry.
- Don't put powdered detergent into the dispenser until you are ready to wash dishes.
- Dishwasher detergent is corrosive! Keep dishwasher detergent out of the reach of children.
Rinse Aid & Detergent (Continued)
Adjusting the rinse aid compartment
To achieve a better drying performance with limited rinse aid, the dishwasher is designed to adjust the consumption by user. Follow the below steps:
- Close the door and switch on the appliance.
- Within 60 seconds after the appliance is switched on, press the ">" button for more than 5 seconds. Then press the ">" button to enter the set model. The rinse aid indicator will then blink.
- Press the ">" button again to select the proper set according to your usage habits. The settings will change in the following sequence: d3, d4, d5, d1, d2, d3. The higher the number, the more rinse aid the dishwasher will use.
- Without operation in 5 seconds or press the Power button to complete the setup and exit the settings mode.
Rinse Aid Level | Selection Indication |
---|---|
d1 | Rapid Program indicator |
d2 | Glass Program indicator |
d3 | Glass & Rapid Program indicators |
d4 | 90 min Program indicator |
d5 | 90 min & Rapid Program indicators |
Filling The Detergent Dispenser
STEP 1: Please choose an opening according to your dishwasher setup and requirements.
A. Open the cap by sliding the release catch.
B. Open the cap by pressing down the release catch.
C. Open the cap by pressing the release latch.
Diagram Description: Shows three ways to open the detergent dispenser cover: sliding to the right (A), pressing down (B), and pressing in (C).
STEP 2: Add detergent into the larger cavity (A) for the main wash cycle. For better cleaning results, particularly if you have very dirty items, pour a small amount of detergent onto the door. The additional detergent will activate during the pre-wash phase.
STEP 3: Close the flap by sliding it to the front and then pressing it down.
NOTE:
- Be aware that depending on the soiling of water, setting may be different.
- Please observe the manufacturer's recommendations on the detergent packaging.
Cleaning & Maintenance
External Care
The door and the door seal
Clean the door seals regularly with a soft damp cloth to remove food deposits. When the dishwasher is being loaded, food and drink residues may drip onto the sides of the dishwasher door. These surfaces are outside the wash cabinet and are not accessed by water from the spray arms. Any deposits should be wiped off before the door is closed.
The control panel
If cleaning is required, the control panel should be wiped with a soft damp cloth only.
WARNING:
- To avoid penetration of water into the door lock and electrical components, do not use a spray cleaner of any kind.
- Never use abrasive cleaners or scouring pads on the outer surfaces because they may scratch the finish. Some paper towels may also scratch or leave marks on the surface.
Internal Care
Filtering System
The filtering system in the base of the wash cabinet retains coarse debris from the washing cycle. The collected coarse debris may cause the filters to clog. Check the condition of the filters regularly and clean them if necessary under running water. Refer to the following steps to clean the filters in the wash cabinet.
NOTE: Diagrams and pictures in this manual are only for reference, the filtering system and spray arms may appear differently.
WARNING:
- Do not over tighten the filters. Put the filters back in sequence securely, otherwise coarse debris could get into the system and cause a blockage.
- Never use the dishwasher without filters in place. Improper replacement of the filter may reduce the performance level of the appliance and damage dishes and utensils.
Diagram Description: Shows the steps for removing and cleaning the dishwasher filter assembly. Step 1: Hold and rotate the coarse filter anticlockwise to unlock and lift it out. Step 2: Pull off the fine filter and detach the coarse filter from the main filter. Step 3: Rinse filters under running water, using a brush for stubborn dirt. Step 4: Reassemble the filters in reverse order.
Cleaning & Maintenance (Continued)
Spray arms
It is necessary to clean the spray arms regularly for hard water chemicals will clog the spray arm jets and bearings. To clean the spray arms, follow the instructions below:
- To remove the upper spray arm, hold the nut in the center still and rotate the spray arm counterclockwise to remove it.
- To remove the lower spray arm, pull out the spray arm upward.
- Wash the arms in soapy and warm water and use a soft brush to clean the jets. Replace them after rinsing them throughly.
Caring For The Dishwasher
Frost precaution
Please take frost protection measures on the dishwasher in winter. Every time after washing cycles, please operate as follows:
- Cut off the electrical power to the dishwasher at the supply source.
- Turn off the water supply and disconnect the water inlet pipe from the water valve.
- Drain the water from the inlet pipe and water valve. (Use a pan to gather the water)
- Reconnect the water inlet pipe to the water valve.
- Remove the filter at the bottom of the tub and use a sponge to soak up water in the sump.
After every wash
After every wash, turn off the water supply to the appliance and leave the door slightly open so that moisture and odors are not trapped inside.
Remove the plug
Before cleaning or performing maintenance, always remove the plug from the socket.
No solvents or abrasive cleaning
To clean the exterior and rubber parts of the dishwasher, do not use solvents or abrasive cleaning products. Only use a cloth with warm soapy water. To remove spots or stains from the surface of the interior, use a cloth dampened with water an a little vinegar, or a cleaning product made specifically for dishwashers.
After prolonged inactivity
It is recommend that you run a wash cycle with the dishwasher empty and then remove the plug from the socket, turn off the water supply and leave the door of the appliance slightly open. This will help the door seals to last longer and prevent odours from forming within the appliance.
Moving the appliance
If the appliance must be moved, try to keep it vertical. If absolutely necessary, it can be positioned on its back.
Seals
Food can remained trapped in the seals which can cause odours. Periodic cleaning with a damp sponge will prevent this from occurring.
Troubleshooting
Operation in case of emergency
In the event of an emergency you should:
- Switch off the appliance using the Power button.
- Switch the appliance off at the power outlet and immediately unplug.
- Call the Customer Service team on 1300 11 4357 or email support@residentia.group.au
Some minor faults can be fixed by referring to the instructions given in this Troubleshooting section. There is also a self-help section online at https://support.residentiagroup.com.au
IMPORTANT: If your appliance appears to be operating incorrectly, then you should disconnect it from your electrical supply and then contact After Sales Support.
WARNING:
- Do not attempt to repair the appliance yourself.
- If overflow occurs, turn off the main water supply before calling a service.
- If there is water in the base pan because of an overfill or small leak, the water should be removed before restarting the dishwasher.
Please note that if a technician is asked to attend whilst the product is under warranty and finds that the problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair. If your appliance is installed in such a way that an engineer is concerned that damage will be caused to the appliance or your kitchen, then they will not complete a repair. This includes situations where the rangehood has been tiled in or sealed in with a sealant.
Please refer to the conditions of that appear on the warranty card at the rear of this user manual.
Error Codes
Code | Possible Cause | Solution |
---|---|---|
Rapid indicator is blinking | Long inlet time. | Faucets may not be open, the water intake is restricted or the water pressure is too low. |
Glass & Rapid indicators are blinking | Not reaching required temperature. | Heating element could be malfunctioning. |
90 min indicator is blinking | Overflow. | Some element of the dishwasher is leaking. |
ECO indicator is blinking | Failure of orientation of distributary valve. | Open circuit or break of distributary valve. |
ECO & 90 min indicators are blinking | Main circuit board and display circuit board are failing to communicate. | Open circuit or break wiring for communication. |
Troubleshooting (Continued)
Problem | Possible Cause | Solution |
---|---|---|
Dishwasher doesn't start | Fuse blown, or the circuit break tripped | Replace fuse or reset circuit breaker. Remove any other appliances sharing the same circuit with the dishwasher. |
Power supply is not turned on | Make sure the dishwasher is turned on and the door is closed securely. Make sure the power cord is properly plugged into the wall socket. | |
Water pressure is low | Check that the water supply is connected properly and the water is turned on. | |
Door of dishwasher not properly closed | Make sure to close the door properly and latch it. | |
Water not pumped from dishwasher | Twisted or trapped drain hose | Check the drain hose. |
Filter clogged | Check coarse the filter. | |
Kitchen sink clogged | Check the kitchen sink to make sure it is draining well. If the problem is the kitchen sink that is not draining, you may require a plumber than an appliance repairer. | |
Suds in the tub | Wrong detergent | Use only the special dishwasher detergent to avoid suds. If this occurs, open the dishwasher and let suds evaporate. Add 3.78L (1 gallon) of cold water to the bottom of the dishwasher. Close the dishwasher door, then select any cycle. Initially, the dishwasher will drain out the water. Open the door after draining stage is complete and check if the suds have disappeared. Repeat if necessary. |
Stained tub interior | Spilled rinse-aid | Always wipe up rinse-aid spills immediately. |
White film on inside surface | Detergent with colourant may have been used | Make sure that the detergent has no colourant. |
Hard water minerals | To clean the interior, use a damp sponge with dishwasher detergent and wear rubber gloves. Never use any other cleaner than dishwasher detergent otherwise, it may cause foaming or suds. | |
There are rust stains on cutlery | The affected items are not corrosion resistant. | The items should be corrosion resistant. |
Troubleshooting (Continued)
Problem | Possible Cause | Solution |
---|---|---|
Knocking or rattling noise in the dishwasher | A spray arm is knocking against an item or items of crockery are loose | Interrupt the program and rearrange the items obstructing the spray arm. |
Knocking noise in the water pipes | This may be caused by on-site installation or the cross-section of the piping. | This has no influence on the dishwasher function. If in doubt, contact a qualified plumber. |
The dishes are not clean | The dishes were not loaded correctly | See the "Preparing & Loading Dishes" section, pages 15-18. |
The program was not powerful enough | Select a more intensive program. | |
Not enough detergent was dispensed | Use more detergent, or change your detergent. | |
Items are blocking the movement of the spray arms. | Rearrange the items so that the spray can rotate freely. | |
The filter combination is not clean or is not correctly fitted in the base of wash cabinet. This may cause the spray arm jets to get blocked | Clean and/or fit the filter correctly. Clean the spray arm jets. | |
Cloudiness on glassware. | Combination of soft water and too much detergent used | Use less detergent if you have softwater and select a shorter cycle to wash the glassware and to get them clean. |
Black or grey marks on dishes | Aluminium utensils have rubbed against dishes | Use a mild abrasive cleaner to eliminate those marks. |
Detergent left in dispenser | Dishes block detergent dispenser | Reload the dishes properly. |
The dishes aren't drying | Improper loading | Load the dishwasher as suggested in the "Preparing & Loading Dishes" section, pages 15-18. |
Too little rinse-aid | Increase the amount of rinse-aid or refill the rinse-aid dispenser. | |
Dishes are removed too soon | Do not empty your dishwasher immediately after washing. Open the door slightly so that the steam can come out. Take out the dishes until the inside temperature is safe to touch. | |
Wrong program has been selected. | With a short program, the washing temperature is lower, decreasing cleaning performance. Choose a program with a long washing time. | |
Use of cutlery with a low-quality coating | Cutlery or dishes of this type are not suitable for washing in the dishwasher. |
Purchase Details
For future reference, please record the following information which can be found on the rating plate and the date of purchase which can be found on your sales invoice.
STORE DETAILS
Store Name: _________________________
Address: ______________________________________________________________________
Telephone: _________________________ Purchase Date: _________________________
PRODUCT DETAILS
Model No.: _________________________
Serial No.*: _________________________
Attach Your Receipt Here
Warranty Information
WARRANTY TERMS AND CONDITIONS DISHWASHERS
This document sets out the terms and conditions of the product warranties for Residentia Group Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance.
1. IN THIS WARRANTY
- (a) 'acceptable quality' as referred to in clause 10 of this warranty has the same meaning referred to in the ACL;
- (b) 'ACL' means Trade Practices Amendment (Australian Consumer Law) Act (No.2) 2010;
- (c) 'Appliance' means any Residentia Group product purchased by you accompanied by this document;
- (d) 'ASR' means Residentia Group authorised service representative;
- (e) 'Residentia Group' means Residentia Group Pty Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656 in respect of Appliances purchased in Australia;
- (f) 'major failure' as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Residentia Group, at its discretion, to repair an Appliance during the Warranty Period;
- (g) 'Warranty Period' means:
- (i) where the Appliance is used for personal, domestic or household use (i.e. normal single family use) as set out in the instruction manual, the Appliance is warranted against manufacturing defects for 24 months, following the date of original purchase of the Appliance;
- (h) 'you' means the purchaser of the Appliance not having purchased the Appliance for re-sale, and 'your' has a corresponding meaning.
2.
This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.
3.
During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Residentia Group or its ASR may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Residentia Group. This warranty does not apply to light globes, batteries, seals, filters or similar perishable parts.
4.
Parts and Appliances not supplied by Residentia Group are not covered by this warranty.
Warranty Information (Continued)
5.
You will bear the cost of transportation, travel and delivery of the Appliance to and from Residentia Group or its ASR. If you reside outside of the service area, you will bear the cost of:
- (a) travel of an authorised representative;
- (b) transportation and delivery of the Appliance to and from Residentia Group or its ASR, in all instances, unless the Appliance is transported by Residentia Group or its ASR, the Appliance is transported at the owner's cost and risk while in transit to and from Residentia Group or its ASR.
6.
Proof of purchase is required before you can make a claim under this warranty.
7.
You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Residentia Group is not liable in the following situations (which are not exhaustive):
- (a) the Appliance is damaged by:
- (i) accident
- (ii) misuse or abuse, including failure to properly maintain or service
- (iii) normal wear and tear
- (iv) power surges, electrical storm damage or incorrect power supply
- (v) incomplete or improper installation
- (vi) incorrect, improper or inappropriate operation
- (vii) insect or vermin infestation
- (viii) failure to comply with any additional instructions supplied with the Appliance;
- (b) the Appliance is modified without authority from Residentia Group in writing;
- (c) the Appliance's serial number or warranty seal has been removed or defaced;
- (d) the Appliance was serviced or repaired by anyone other than Residentia Group, an authorised repairer or ASR.
8.
This warranty, the contract to which it relates and the relationship between you and Residentia Group are governed by the law applicable where the Appliance was purchased.
9.
To the extent permitted by law, Residentia Group excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or non use of the Appliance.
10.
For Appliances and services provided by Residentia Group in Australia, the Appliances come with a guarantee by Residentia Group that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates.
11.
At all times during the Warranty Period, Residentia Group shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.
12.
Missing parts are not covered by warranty. Residentia Group reserves the right to assess each request for missing parts in a case by case basis. Any parts that are not reported missing in the first week after purchase will not provide free of charge.
13.
To enquire about claiming under this warranty, please follow these steps:
- (a) carefully check the operating instructions, user manual and the terms of this warranty;
- (b) have the model and serial number of the Appliance available;
- (c) have the proof of purchase (e.g. an invoice) available;
- (d) telephone the numbers shown below.
14.
You accept that if you make a warranty claim, Residentia Group and its ASR may exchange information in relation to you, in order to enable Residentia Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps in point 13 have been followed.
CONTACT SERVICE
Please call 1300 11 HELP (4357)
The Australian Consumer Law requires the inclusion of the following statement with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.