realme Watch 2 User Manual

Overview

The realme Watch 2 is an ultra-thin and lightweight smart fitness watch with long-lasting battery life. It measures blood oxygen levels, tracks heart rate, sleep, and workout activities, and serves as an information assistant with other smart tools. Its lightweight, fashionable design and accurate tracking make it a perfect companion for daily fitness and leisure activities. Featuring a color display and a soft, skin-friendly silicone strap, the Watch is comfortable to wear.

After wearing the Watch and pairing it with your phone, you can enjoy services such as workout tracking, heart rate monitoring, sleep tracking, and instant notifications.

Key Features:

• Bluetooth LE
• Full-screen touch
• TFT color display
• 24-hour dynamic heart rate monitoring
• Blood oxygen measurement
• Multiple workout modes
• Sleep tracking
• Meditation mode
• Message notification
• Music control

Product Information

Main body of the Watch:

Components include: Power button, TFT display, Charging contact piece, Heart rate sensor, SpO2 sensor.

The charging base:

Description of the charging base.

In the box:

• A realme Watch 2
• A User Manual
• A charging base

Instruction for Use

01. Screen Control

The Watch features a 1.4-inch TFT color display with a 320*320 pixel resolution and a full touch screen. You can swipe (up, down, left, right), tap, or touch and hold.

• On the watch face, swipe down to open the message notification list, and then swipe up to go back.
• On the watch face, swipe up to open the function list, and then swipe down to go back.
• On the watch face, swipe right to go to shortcut settings, and then swipe left to go back.
• On the watch face, swipe left to switch to another top-level interface, and then swipe left or right to switch between top-level interfaces.
• On a non-watch-face screen, swipe right to go back to the previous screen.
• On the watch face, touch and hold to switch to another watch face.

02. Button Control

The Power button has the following functions:

• When the screen is off, briefly press it to wake it up.
• Briefly press the watch face to enter the function list.
• Briefly press a non-watch-face screen to go back to the watch face.
• When exercising, briefly press the screen to pause/continue your workout.
• Press and hold the watch face to enter the restart or power off screen.
• You can force restart the Watch by pressing the button for at least 10 seconds, regardless of the current mode.

03. Connect the APP

a. Installing the APP

Press and hold the power button to power on the Watch. Use your phone to scan the QR code shown on the watch screen to download and install the realme Link APP. Alternatively, visit realme.com/global/Link or search for 'realme Link' in your app store.

b. Binding and connecting

Go to the realme Link APP, tap 'add device', and bind the Watch according to the prompts.

Tips: Before binding, ensure your phone's Bluetooth is turned on and connected to the Watch. If the Watch is not found or connection fails, try restoring the Watch to factory settings and adding it again in the APP.

Binding Status:

Binding Success

Binding Failed

04. Wearing

Wear the Watch about one finger away from your carpal bones. Adjust the strap to ensure the Watch is tight enough for the heart rate sensor to collect data accurately.

Tips: Heart rate monitoring data may be inaccurate if the Watch is worn too loosely.

05. Battery Low

When the battery level drops to 10%, the Watch vibrates and displays 'Battery less than 10%. Please charge soon'.

When the battery level drops to 3%, a pop-up window appears saying 'Battery is too low. Watch will power off'.

06. Charging

Place the Watch on the charging base, ensuring the charging contacts on the back align with the metal pins on the base. Connect the charging base to a standard, certified USB charger (output voltage: 5V, output current: 0.5A or above).

Tips: If the Watch has not been used for a long time, it may fail to power on. Charge it for about 1 minute until the charging icon appears. Before charging, gently wipe the charging contacts clean and dry.

Specifications

Frequently Asked Questions

Common Issues and Solutions:

a. Incorrect Step Counting

Possible causes and solutions:

• Abnormal vibration of equipment: wear the Watch correctly to avoid abnormal vibration.
• Insufficient steps: walk more than 10 steps continuously.
• Walking is done improperly or in slippers: walk in normal posture.

b. No display

Possible cause and solution:

• Low battery: connect the charger to charge the Watch.

c. Fail to synchronize data with the APP

Possible causes and solutions:

• The mobile phone's Bluetooth is off: turn on Bluetooth of the mobile phone.
• The APP is shut down or crashed: reset the 'realme Link' APP.
• Out of Bluetooth signal range: turn on Bluetooth and bring your device close to the mobile device.

No incoming call notification

Answers:

• Please make sure the incoming call notification is on in the APP.
• Ensure the realme Link APP has permission to access phone notifications.
• Please make sure the watch is connected to the mobile device.
• Please make sure the realme Link APP is not shut down in the background.
• Please make sure 'Do Not Disturb' is off on the watch.

Fail to connect your watch

Answers:

• Power off: Long press the side button for 3 seconds to power on.
• Please keep the watch close to the mobile device to proceed with pairing.
• Please keep the mobile device's Bluetooth on during pairing.
• Please restart the mobile device's Bluetooth if pairing fails.
• Please download the realme Link APP before starting pairing (search 'realme Link' on Google Play).
• Phone system is too old: Requires Android 5.0 or above. realme Link is not available on iOS.

Fail to pair with APP

Answers:

• Power off: Long press the side button for 3 seconds to power on.
• Please keep the watch close to the mobile device to proceed with pairing.
• Please keep the mobile device's Bluetooth on during pairing.
• Please restart the mobile device's Bluetooth if pairing fails.
• Please download the realme Link APP before starting pairing (search 'realme Link' on Google Play).
• Phone system is too old: Requires Android 5.0 or above. realme Link is not available on iOS.
• Allow realme Link to use the phone camera to scan QR code (phone settings => APP => realmeLink => camera).
• Select the correct watch in realme Link.

No SPO2/HR measurement result

Answers:

• Please keep still when measuring SPO2/HR.
• Please make sure your watch is snug against your skin, about 2cm away from the wrist bone. Ensure skin is dry and wear properly.
• Please keep your arm at rest and still, with the screen facing upwards.

Fail to control camera

Answers:

• Please make sure the watch is connected. Reconnect on the APP if necessary.
• Follow the APP instructions to pair your watch in the system Bluetooth settings of your mobile device.
• Turn on photo control in the APP, open the camera on your mobile device, and tap 'Camera' on the watch to control it.

Fail to control music

Answers:

• Please make sure the watch is connected. Reconnect on the APP if necessary.
• Turn on music control in the APP, open the music player on your mobile device, and tap 'Music' on the watch to start music control.

No message notification

Answers:

• Please make sure the message notification is enabled in the APP.
• Ensure the realme Link APP has permission to access phone notifications.
• Please make sure the watch is connected to the mobile device.
• Please make sure the realme Link APP is not shut down in the background.
• Please make sure 'Do Not Disturb' is off on the watch.

Inaccurate step count

Answers:

• Abnormal vibrations: wear the Watch correctly to avoid abnormal vibrations.
• Insufficient steps: walk continuously for at least 10 steps.
• Walking is done improperly or in slippers: walk properly in proper shoes.

Screen cannot be turned on

Answers:

• Battery too low: plug in the charger to charge the Watch.

Unable to sync data with the APP

Answers:

• Bluetooth is off on the phone: turn on the phone's Bluetooth.
• The APP is closed or has crashed: reset the realme Link APP.
• Not within the Bluetooth connection range: turn on Bluetooth and bring the Watch close to your mobile device.

Safety Instructions

• The product is not a medical device, and so is not intended to diagnose, treat, cure, or prevent any disease.
• Please consult your doctor before starting or adjusting any fitness program.
• If you are suffering from a physical illness that may be affected by the use of this product, please consult your doctor first.
• Do not check information on the screen when you are driving, distracted or in other hazardous situations.
• The product is not a toy. Do not allow children or pets to play with it. The small components of the product may cause suffocation.
• The functionality of the product may be affected by external factors such as interference; therefore, the data are for reference only.
• The product can be used to track your heart rate. Prolonged wearing of the product may cause skin irritation or allergies for some users, or pose a health risk to users suffering from certain ailments. If you are in any of the following situations, please check with your doctor before using the product or stop using it: You are epileptic or sensitive to light; You have poor blood circulation or are susceptible to bruising, or you have heart disease or other diseases; You are taking any photosensitive drugs.

EU Declaration of Conformity (DoC)

Hereby, realme, declares that this device is in compliance with the essential requirements and other relevant provisions of Radio Equipment Directive 2014/53/EU. The declaration of conformity may be consulted at www.realme.com/global/support/eu-declaration.

Recycling Initiative

• Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types).
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
• Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
• A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Warranty Policy

Thank you for choosing realme products. Within 24 months from the date of purchase, you can enjoy the company's warranty services if the product has a quality issue.

Important Notes:

• A valid proof of purchase must be issued by the seller at the time of purchase.
• User must properly retain the warranty card and proof of purchase. These will not be replaced if lost.
• If the product fails due to non-human factors, the user can go to the realme customer service center with the warranty card and proof of purchase for free repairs within the warranty period.

Warranty Exclusions:

• Warranty period has expired.
• Damage caused by failure to use in accordance with the requirements in the manual or user guide.
• Damage caused by human factors.
• Failure caused by unauthorized disassembly, repair and modification of the product.
• Damage caused by force majeure (such as floods, earthquakes and lightning).
• No warranty card and invoice, or information on the warranty card and invoice is inconsistent.
• Natural wear and tear of the product.
• Failure and damage caused by other non-product-related quality issues.

Contact information:

• Service website: www.realme.com

Warranty Card (stub copy)

Dear user, thank you for using our company's product. In order to serve you better, please read and keep this warranty card properly after purchasing the product.

User Information

• Name:
• Phone No:
• Address:
• E-mail:

Product Information

• Model:
• S/N:

Sales Information

• Date of Purchase:
• Invoice No.:
• Selling unit's Name:
• Phone No:
• Selling Address:

Warranty Card (customer copy)

Dear user, thank you for using our company's product. In order to serve you better, please read and keep this warranty card properly after purchasing the product.

User Information

• Name:
• Phone No:
• Address:
• E-mail:

Product Information

• Model:
• S/N:

Sales Information

• Date of Purchase:
• Invoice No.:
• Selling unit's Name:
• Phone No:
• Selling Address:

Warnings

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.