Owner's Manual for Evolve models including: Evolve Series Water Softeners and Conditioners, Evolve Series, Water Softeners and Conditioners, Softeners and Conditioners, Conditioners
Installation Instructions & Owner’s Manual Evolve Serie. s Water Softeners and Conditioners. For Models: • EV1 • EV2 • EVR • EVRC • EVRS • EVRCS
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DocumentDocumentInstallation Instructions & Owner's Manual Evolve Series® Water Softeners and Conditioners For Models: · EV1 · EV2 · EVR · EVRC · EVRS · EVRCS For Cabinet Models: · EVC · EVCS TABLE OF CONTENTS Pre-Installation Instructions for Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Bypass Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Programming Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Start-up Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Operating Displays and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installation Fitting Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 YOUR WATER TEST Hardness ______________________ gpg Iron __________________________ ppm pH ___________________________ number *Nitrates ______________________ ppm Manganese ____________________ ppm Sulphur _______________________ yes/no Total Dissolved Solids ____________ *Over 10 ppm may be harmful for human consumption. Water conditioners do not remove nitrates or coliform bacteria, this requires specialized equipment. Look for our Evolve instructional videos on PRODUCT INFORMATION Installing Dealer must fill out this information prior to unit installation MODEL NUMBER SERIAL NUMBER DEALER INFORMATION: Your Evolve Series water softeners and conditioners are precision built, high quality products. These units will deliver conditioned water for many years to come, when installed and operated properly. Please study this manual carefully and understand the cautions and notes before installing. This manual should be kept for future reference. If you have any questions regarding your water conditioner, contact your local dealer. PRE-INSTALLATION INSTRUCTIONS The manufacturer has preset the water treatment unit's sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time. THE DEALER SHOULD... THE INSTALLER SHOULD... ·Read this page and guide the installer regarding hardness, day override, time of regeneration, service alarm, and buzzer alarm settings prior to installation. ·Program installer settings including hardness, day override, time of regeneration, service alarms, and buzzer alarm. ·Read Operating Displays and Maintenance section. ·Set the time of day ·Read Power Loss and Error Display section. ·Ensure that system and installation are in compliance with all state and local laws and regulations THE HOMEOWNER SHOULD... ·Read Programming Procedures section. ·Read Operating Displays and Maintenance section. GENERAL OPERATING DISPLAYS & NAVIGATION During normal operation, the default user displays are "time of day" and "gallons per minute". Flow rate, vacation mode, capacity remaining, and days to a regeneration are optional displays. For more explanation, consult the "operating displays and maintenance section". Pressing the NEXT button on a general operating screen will cycle through the available operating displays. In any screen other than a general operating display, the NEXT button will proceed to the next step, the REGEN button will return to a previous step, and the CLOCK button will return to the general operating displays. Any changes made prior to the exit will be incorporated. If no buttons are pressed within five minutes, the display will return to the general operating displays. DOUBLE REGENERATION Two generations within 24 hours are possible with a return to the preset program. To initiate a double regeneration: 1. Press the REGEN button once. "REGEN TODAY" will flash on the display. 2. Press and hold the REGEN button for three seconds until a regeneration begins. Once the valve has completed the immediate regeneration, the valve will regenerate once more during the preset time. 3 BYPASS VALVE The bypass valve is typically used to isolate the control valve from the plumbing system's water pressure in order to perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building. Be sure to install bypass valve onto main control valve before beginning plumbing or make provisions in the plumbing system for a bypass. The bypass body and rotors are glass-filled Noryl® and the nuts and caps are glass-filled polypropylene. All seals are self-lubricating EPDM to help prevent valve seizing after long periods of non-use. Internal "O" Rings can easily be replaced if service is required. The bypass consists of two interchangeable plug valves that are operated independently by red arrow shaped handles. The handles identify the direction of flow. The plug valves enable the bypass valve to operate in four positions. 1. NORMAL OPERATION POSITION: The inlet and outlet handles point in the direction of flow indicated by the engraved arrows on the control valve. Water flows through the control valve for normal operation of a water softener or filter. During the regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution system (Fig. 1). 2. BYPASS POSITION: The inlet and outlet handles point to the center of the bypass. The system is isolated from the water pressure in the plumbing system. Untreated water is supplied to the building (Fig. 2). 3. DIAGNOSTIC POSITION: The inlet handle points toward the control valve and the outlet handle points to the center of bypass valve. Untreated supply water is allowed to flow to the system and to the building, while not allowing water to exit from the system to the building (Fig. 3). This allows the service technician to test the unit and perform other functions without disrupting the water going to the building. NOTE: The system must be rinsed before returning the bypass valve to the normal position. 4. SHUT OFF POSITION: The inlet handle points to the center of the bypass valve and the outlet handle points away from the control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building. A negative pressure in the building combined with the unit being in regeneration could cause a siphoning to the building. If water is available on the outlet side of the unit, it is an indication of water bypassing the system (Fig. 4) (i.e. a plumbing cross-connection somewhere in the building). NORMAL OPERATION POSITION "TREATED" WATER EXITS SUPPLY WATER ENTERS BYPASS POSITION SUPPLY WATER EXITS SUPPLY WATER ENTERS DIAGNOSTIC POSITION SUPPLY WATER EXITS SUPPLY WATER ENTERS SHUT OFF POSITION NO WATER EXITS SUPPLY WATER IS SHUT OFF TO THE HOUSE AND THE VALVE FIGURE 1 FIGURE 2 FIGURE 3 FIGURE 4 4 INSTALLATION GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of "give" to properly connect the piping, but the water treatment unit is not designed to support the weight of the plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone anywhere. A silicone lubricant may be used on black "O" Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals. Do not use pipe dope or other sealants on threads. Teflon® tape must be used on the threads of the 1" NPT inlet and outlet and on the threads for the drain line connection. Teflon® tape is not used on the nut connections or caps because "O" Ring seals are used. The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic Service Wrench, # 100249864 (CV3193-02). If necessary, pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer. SITE REQUIREMENTS · Water pressure 30-100 psi · Water temperature 33-100°F (0.5-37.7°C) · Electrical 115/120V, 60Hz uninterrupted outlet · Current draw is 0.5 amperes · The plug-in transformer is for dry locations only OUTSIDE TAP OVERHEA ASS VALVE ASS VALVE 10 FEET COLD HOT WATER HEATER MAY NOT BE REQUIRED EXPANSION TANK GROUND STRAP SHUTOFF VALVE OVERHEA D VIEW OUT OF BYP IN OUTSIDE TAP 10 FEET COLD HOT MAY NOT BE REQUIRED EXPANSION TANK WATER HEATER GROUND STRAP SHUTOFF VALVE D VIEW OUT OF BYP IN PRESSURE TANK TO DRAIN TO DRAIN WATER METER WATER SUPPLY WELL WATER INSTALLATION MUNICIPAL INSTALLATION WATER SUPPLY 1. The distance between the drain and the water conditioner should be as short as possible (see #9). 2. Since salt must be added periodically to the brine tank, it should be in an easily accessible location. 3. The media tank should be installed on a firm, level surface (above or below grade). 4. It is NOT recommended to install any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater. CAUTION: To protect the unit in the event of a hot water heater backup, the manufacturer recommends the use of an expansion tank on the outlet side of the unit (see diagram). 5. Do not locate unit where it or its connections (including the drain and overflow lines) will ever be subjected to temperatures under 33°F. 6. Do not subject the tank to any vacuum as this may cause an "implosion" and could result in leaking. If there is a possibility a vacuum could occur, please make provision for a vacuum breaker in the installation. 7. INLET/OUTLET PLUMBING: Be sure to install Bypass Valve onto main control valve before beginning plumbing. If it is desired to bypass outside hydrants, a cold water kitchen sink, or other locations, provisions should be made at this time. Install an inlet shutoff valve and plumb to the unit's bypass valve inlet located at the right rear as you face the unit. There are a variety of installation fittings available. They are listed under the Installation Fitting Assemblies section of the manual. When assembling the installation fitting package (inlet and outlet), connect the fitting to the plumbing system first and then attach the nut, split ring and "O" Ring. Heat from soldering or solvent cements may damage the nut, split ring or "O" Ring. Solder joints should be cool and solvent cements should be set before installing the nut, split ring and "O" Ring. Avoid getting solder flux, primer, and solvent cement on any part of the "O" Rings, split rings, bypass valve or control valve. If the building's electrical system is grounded to the plumbing, install a copper grounding strap from the inlet to the outlet pipe. Plumbing must be done in accordance with all applicable local codes. 5 INSTALLATION 8. INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home's cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring. NOTE: If replacing an existing unit, also replace the ground clamps/wire. If removing a unit, replace the piping with the same type of piping as the original to assure plumbing integrity and grounding. GROUND STRAP SHUTOFF VALVE 9. DRAIN LINE: First, be sure that the drain can handle the backwash rate of the system. Solder joints near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6" between the drain line flow control fitting and solder joints. Failure to do this could cause interior damage to the flow control. Install a 1/2" I.D. tube to the Drain Line Assembly in accordance with plumbing regulation or discard the tubing nut and use the 3/4" NPT fitting for rigid pipe (recommended). If the backwash rate is greater than 7 gpm, use a 3/4" drain line. Where the drain line is elevated but empties into a drain below the level GROUND STRAP of the control valve, form a 7" loop at the discharge end of the line so that the bottom of the loop is level with the drain connection on the control valve. This will provide an adequate anti-siphon trap. Piping the drain line overhead <10 ft is normally not a problem. Be sure adequate pressure is available (40-60 psi is recommended). Where the drain empties into an overhead sewer line, a sink-type trap must be used with appropriate air gap (see drawing). Run drain tube to its discharge point in accordance with plumbing codes. Pay special attention to codes for air gaps and anti-siphon devices. CAUTION: Never insert a drain line into a drain, sewer line, or trap. Always allow an air gap of 1-1/2" or twice the pipe diameter, whichever is greater, between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the softener. 1. Floor Drain 2. Standpipe 3. Laundry Tub TYPICAL DRAIN LINE INSTALLATIONS 10. SAFETY BRINE TANK CONNECTION: Install the 3/8" O.D. polyethylene tube from the Refill Elbow to the Brine Safety Float valve in the brine tank. ConnectionatRefillElbowonthecontrolvalve ConnectionatRefillElbowonthecontrolvalve (with optional chlorine generator) Connection at Brine Safety Float in brine tank 11. OVERFLOW LINE CONNECTION: An overflow drain line is recommended where a brine overflow could damage furnishings or the building structure. Your unit is equipped with a brine tank safety float which greatly reduces the chance of an accidental brine overflow. In the event of a malfunction, however, an overflow line connection will direct the "overflow" to the drain instead of spilling on the floor where it could cause considerable damage. This fitting is an elbow on the side of the brine tank. Attach a length of 1/2" I.D. tubing to fitting and run to drain. Do not elevate overflow line higher than 3" below bottom of overflow fitting. Do not connect this tube into the drain line of the control valve. Overflow line must be a direct, separate line from overflow fitting to drain, sewer, or tub. The overflow line is a gravity drain and cannot run higher than the initial drain point. Allow an air gap as per the drain line instructions. 6 PROGRAMMING PROCEDURES: 1 . Set Time of Day Typically, time of day should only need to be set after extended power outages or when daylight saving time begins or ends or after the battery has been replaced. If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset. To set the clock: STEP 1 Press the CLOCK button. STEP 2 Set the hour of the day using + or buttons. AM/PM toggles after 12. Press NEXT to go to step 3. STEP 3 Set the minutes using + or buttons. Press NEXT to go to step 4 or REGEN to return to previous step. STEP 4 Set the day of the week using + or buttons. Press NEXT to exit clock setting or REGEN to return to previous step. 1 2 TI ME HOUR 3 TI ME MI NUTES 4 CURRENT DAY 2:00 SET AM 2:00 SET AM SET MON Return to general display. 2 . Programming 1 2 WATER HARDNES S SET 20 GR 3 DAYS BETWEEN REGEN SET 6 Example: Indicates unit is set to regenerate four times in one day REGENS P ER DAY SET 4 PER 4 REGEN TI ME HOUR 2:00 SET AM 5 REGEN TI ME MI NUTES 2:00 SET AM The manufacturer has preset the unit so that the gallons between regenerations will be automatically calculated after the hardness is entered. Press NEXT to cycle to the next step or REGEN to return to the previous step. STEP 1 Press and hold the NEXT and + buttons simultaneously for 3 seconds. STEP 2 HARDNESS: Use the + or buttons to adjust the hardness value in grains per gallons. Adjustable from 1 to 150 gpg in 1 grain increments (default setting is 20). The hardness value is based on the actual compensated hardness of the water and must be set by an authorized dealer following an on-site water analysis. Adjusting the number will only impact the frequency of regeneration and will not alter or affect the hardness of the water treated by the unit. Note: If a resin media is used, increase the grains per gallon if soluble iron is present (1 ppm = 4 gpg). This screen will not display if "FILTER" mode is selected. STEP 3 DAYS BETWEEN REGENERATION (DAY OVERRIDE): Use the + or buttons to adjust the day override. Adjustable from 1-28 days or OFF. The manufacturer has factory set 6 days as the default for EV1 and EV2 conditioner units and 12 days for EVR models. The Day Override value represents the maximum number of days between regenerations. If any number is set (1-28 days), a regeneration will be scheduled for that day if the gallon capacity has not been met. If OFF is set, the unit will only initiate a regeneration once the gallon capacity has been met. Note: This valve has the capability of regenerating up to six times in one day. This can be set by pressing the CLOCK and + buttons simultaneously (on the DAYS BETWEEN REGEN screen). Use the + or buttons to toggle the correct number of regenerations per day as desired (see example to right). Press NEXT to set the times per day or select "OFF" to return to Days Between Regen. These settings are typically used in commercial settings and should only be set by an authorized dealer. STEP 4 REGENERATION HOUR: Use the + or buttons to adjust the time of day the unit will regenerate. AM/PM toggles after 12. The manufacturer has factory set 2:00 A.M. as the default setting which is recommended for a normal household. STEP 5 REGENERATION MINUTES: Use the + or buttons to set minutes. 7 PROGRAMMING PROCEDURES: 6 S ERVI CE ALARM SET OFF GAL 7 S ERVI CE ALARM SET OFF YR 8 ALARM BUZZER SET ON ALARM BUZZER S TART 6:00 SET AM ALARM BUZZER END SET 10:00 PM STEP 6 SERVICE ALARM GALLONS: Use the + or buttons to schedule a service alarm by gallons. Adjustable in 100 gallon increments or OFF. The manufacturer has factory set OFF as the default. This feature is typically set by the installing dealer to warn the homeowner that service is required after a number of gallons have been consumed. If the feature is active, a specific gallon amount will appear. For more information regarding how to set service alarms, the installer should consult the master programming guide that corresponds to the unit being installed. Press the NEXT button three times to advance to the next screen. STEP 7 SERVICE ALARM TIME: Use the + or buttons to schedule a service alarm in years. Adjustable in .25 year increments or OFF. The manufacturer has factory set OFF as the default. This feature is typically set by the installing dealer to warn the homeowner that service is required after an amount of time has passed. If the feature is active, a specific number of days will appear. For more information regarding how to set service alarms, the installer should consult the master programming guide that corresponds to the unit being installed. Press the NEXT button three times to advance to the next screen. STEP 8 ALARM BUZZER: Use the + or buttons to turn the alarm ON or OFF. Unit is set to ON by default. Alarm will sound after a regeneration warning the owner of possible valve errors or other issues. This alarm is a short 0.5 second burst every 3 seconds. When alarm buzzer is set to ON, pressing the NEXT button proceeds to the Alarm Start Time screen. This feature allows the installer to choose a time when the owner will be home or awake to hear the alarm. BUZZER START TIME: Press the + or buttons to select the hour when the buzzer should begin sounding. AM/PM toggles after 12. Default setting is 6:00 a.m. BUZZER STOP TIME: Press the + or buttons to select the hour when the buzzer should stop sounding. AM/PM toggles after 12. Default setting is 10:00 p.m. STEP 9 BACKLIGHT DISPLAY CONTROL: Use the + or buttons to turn the backlight setting ON or OFF. If unit is set to OFF, the backlight will turn off after 5 minutes of inactivity. Press NEXT to return to General Display. 9 LI GHT NORMALLY SET ON Return to general display 8 STARTUP INSTRUCTIONS FOR DOWNFLOW REGENERATING UNITS FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) . 2. Turn on inlet water and check for leaks in the newly installed plumbing. 3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator. 4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions. Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory. Name of Cycle FILL SOFTENING BACKWASH REGENERANT DRAW DN (DOWN) RINSE Description BRINE TANK FILL SOFT WATER BRINE MAKING BACKWASH BRINE DRAW AND SLOW RINSE FAST RINSE The system is now ready for filling with water and for testing. 1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display shows either the time of day or the gallons remaining, manually add 3" of water to the brine tank. NOTE: If too much water is put into the brine tank during softener start up, it could result in a "salty water" complaint after the first regeneration. During the first regeneration, the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount. 2. With the softener in bypass mode, press and hold the button until the motor starts. Release button. The display reads "FILL" and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1, press again and the display will read SOFTENING 240 (During a full regeneration this will be a 4 hour period for salt to dissolve). Press again to put the valve into "BACKWASH." Once valve has stopped in position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve very slightly allowing water to fill the tank slowly in order to expel air. CAUTION: If water flows too rapidly, there will be a loss of media to the drain. 3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve. Restore power and momentarily press the button to advance the control to the "BRINE" position. 4. With the bypass now in diagnostic mode (Fig. 3 on page 4), check to verify that water is being drawn from brine tank with no air leaks or bubbles in the brine line. There should be a slow flow to the drain. Disconnect brine line from the safety float valve in the brine tank and check for a vacuum. After proper confirmation, reconnect brine line making sure to insert properly. 5. Momentarily press again until the display reads "RINSE." There should be a rapid flow to the drain. Unplug transformer to keep the valve in the "RINSE" position. Allow to run until steady, clear and without air. While the unit is rinsing, load the brine tank with water softener salt (Refer to Brine Tank Maintenance and Salt Section). Restore power. 6. Place bypass valve in the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle. Press and the unit will return to the service position with time of day being displayed. 7. CONDITIONING OF MEDIA: To flush any remaining debris and air from the system again: 1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator. 2. Wait two to three minutes or until water runs clear, then turn water off. 3. Turn on hot water and check for air, then turn water off after air is discharged. 8. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE: At this time, it is advised to sanitize the softener: 1. Open brine tank and remove brine well cover. 2. Pour 1 oz. of household bleach into the brine well. NOTE: Avoid pouring bleach directly onto the safety float components in the brine well. 3. Replace brine well cover. Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit. 9. Check time of day. Start-up is now complete. 9 STARTUP INSTRUCTIONS FOR UPFLOW REGENERATING UNITS FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4). 2. Turn on inlet water and check for leaks in the newly installed plumbing. 3. Fully open a cold water faucet, preferable at a laundry sink or bathtub without an aerator. 4. Wait two to three minutes or until water runs clear, then turn water off and follow start-up instructions. Below is the name of each cycle as it appears on the screen with a description of the cycle position. The timing of each cycle will vary depending on the unit size as set from the factory. Name of Cycle FILL SOFTENING REGENERANT DRAW UP BACKWASH RINSE Description BRINE TANK FILL SOFT WATER BRINE MAKING BRINE DRAW BACKWASH FAST RINSE The system is now ready for filling with water and for testing. 1. With the softener in the bypass mode (Fig. 2 on page 4) and the control valve in normal operation where the display shows either the time of day or the gallons remaining, manually add 3" of water to the brine tank. NOTE: If too much water is put into the brine tank during softener start up, it could result in a salty water" complaint after the first regeneration. During the first regeneration the unit will draw out the initial volume of brine/regenerant and refill it with the correct preset amount. 2. With the softener in bypass mode, press and hold the button until the motor starts. The display will indicate the unit is in the regeneration mode. Release button. The display reads "FILL" and the remaining time in this step is counting down. Since the brine tank was already filled in Step 1 press again and the display will read SOFTENING 240 (during a full regeneration this will be a 4 hour period for salt to dissolve). Press again to put the valve into "RINSE." Once valve has stopped in this position, push again and the valve will advance to "REGENERANT DRAW UP" position. Once this position is observed, push again and the valve will advance to the "BACKWASH" position. Once valve has stopped in this position, unplug the transformer so that the valve will not cycle to the next position. Open the inlet handle of the bypass valve slightly, allowing water to fill the tank slowly in order to expel air. CAUTION: If water flows too rapidly, there will be a loss of media to the drain. 3. When the water is flowing steadily to the drain without the presence of air, slowly open the inlet valve to the fully open position. Restore power and momentarily press the button to advance the control to the "RINSE" position. Observe the water at the drain to ensure it is free of debris, particles and media from the system. Once free of particles, momentarily press again and the controller will advance to the service position. 4. With the bypass now in the diagnostic mode (Fig. 3 on page 4), check to verify that all cycles have proper water flow. Follow Steps 2-3 on this page again, checking for proper flows during each cycle. Pay special attention to the UPFLOW BRININGcycle. Disconnect brine line from the safety float valve in the brine tank and check for a vacuum. After proper confirmation, reconnect brine line, making sure to insert properly. 5. After advancing through the rest of the regeneration steps and upon returning to the service position, place bypass valve into the normal operating mode (Fig. 1 on page 4) by opening the outlet bypass handle. The unit is now in normal operating position. 6. CONDITIONING OF MEDIA: To flush any remaining debris and air from the system again: 1. Full open a cold water faucet, preferably at a laundry sink or bathtub without an aerator. 2. Wait two to three minutes or until water runs clear, then turn water off. 3. Turn on hot water and check for air, then turn water off after air is discharged. 7. SANITIZING OF UNIT UPON INSTALLATION AND AFTER SERVICE: At this time, it is advised to sanitize the softener: 1. Open brine tank and remove brine well cover. 2. Pour 1 oz. of household bleach into the brine well. 3. Replace brine well cover. NOTE: Avoid pouring bleach directly onto the safety float components in the brine well. Unit sanitizing will be complete when the first cycle is run and the bleach is flushed from the unit. 8. Check time of day. Start-up is now complete. 10 OPERATING DISPLAYS AND MAINTENANCE: 1 . GENERAL OPERATION: When the system is operating, one of six displays may be shown and will alternate with the installing dealer's name and phone number for future service (if set). Pressing NEXT will alternate between the displays. 1. Time of Day Screen: Displays the current time of day, the day of the week, and flow rate. 2. Flow Rate Screen: Displays the current treated water flow rate through the system in Gallons Per Minute. 3. Vacation Mode Screen: Allows the system to be "shut down" when there will be no water usage for an extended period of time. 4. Capacity Remaining Screen: Displays the amount of gallons of treated water remaining until the system triggers a regeneration. 5. Days to a Regen Screen: Displays the number of days until the system triggers a regeneration. Based on the days override value. 6. Dealer Name Screen: Displays dealer specific name and phone number. This scrolling display will only appear if set by the dealer. 1 TI ME OF DAY MON 8 GPM 2:40 PM 22 F LOW RATE 8.0GPM 3 ON VACATI ON NO 4 CAP ACI TY REMAI NI NG 8 1600 GPM GAL 5 DAYS TO A REGEN 8 GP M 3 6 P HONE NUMBER DEALER NA If the system has called for a regeneration that will occur at the preset time of regeneration, the words "REGEN TODAY" will appear on the display. If a water meter is installed, "GPM" flashes on the display when water is being treated, indicating gallons per minute flowing through the system. 2 . VACATION MODE: This feature may be used to "shut down"the system for a period of time by preventing the unit from regenerating. The manufacturer has factory set "OFF" as the default. Turn feature "OFF" or "ON" using the + or buttons. When turned "ON", the unit will remain in Vacation Mode until it is exited. There are two ways that a unit can exit Vacation Mode: Manually: The user may manually exit Vacation Mode by changing the setting from "ON" to "OFF". Once switched off, a delayed regeneration will queue for that night. Vacation mode may also be manually exited by holding the REGEN button to force an immediate regeneration. Automatically: The unit will automatically exit Vacation Mode once water usage has resumed. After fifty gallons of water is used, the unit will set to resume normal operation and a delayed regeneration will queue for that night. NOTE: In some instances, if a regeneration has been queued and the unit is taken out of Vacation Mode (manually or automatically), the unit will trigger an immediate regeneration instead of a delayed regeneration. For example, if the unit's maximum Days Between Regeneration is reached while the unit is in Vacation Mode, an immediate regeneration will trigger as soon as the unit is taken out of Vacation Mode. CAUTION: Depending on the severity of water conditions and the length of no water usage, it may not be recommended to use this feature. Please contact dealer or manufacturer for more information. 3 . REGENERATION MODE: Typically, a system is set to regenerate at a time of no water usage. If there is a demand for water when the system is regenerating, untreated water will be delivered. When the system begins to regenerate, the display will include information about the step of the regeneration process and the time remaining for that step to be completed. The system runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed. Current Regen Cycle Stage Time Remaining in Stage BACKWASH 8:22 REGENERATION MODE 11 OPERATING DISPLAYS AND MAINTENANCE: 4 . MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit before the control valve calls for it. This may be needed if a period of heavy water use is anticipated or when the system has been operating without salt. · To initiate a manual regeneration at the next preset regeneration time, press and release the REGEN button. The words "REGEN TODAY" will flash on the display to indicate that the system will regenerate at the scheduled regeneration time (see the Programming Procedures section). If you pressed the REGEN button in error, pressing and releasing the button again will cancel the command. · To initiate a manual regeneration immediately, press and hold the REGEN button for three seconds. The system will begin to regenerate immediately. This command cannot be canceled. REGEN TODAY and TIME OF DAY will flash alternately if a regeneration is expected tonight. REGEN TODAY MON 8 GPM 2:40 PM MANUAL REGEN Once a manual regeneration is initiated, the unit will enter the FILL position. This position allows water to enter the brine tank until it reaches the proper level. Once this position is complete, you will notice a 240 minute (4 hours) SOFTENING position. This 4 hour window allows the salt to dissolve and achieve proper brine strength. During these FILL and SOFTENING positions, you will have softened water available for use. Once the unit advances to the BACKWASH position and subsequent positions thereafter (see Start Up Instructions for regeneration sequence), the unit will deliver water, but it will be untreated. IMPORTANT: With the Dry Salt Storage Feature, the brine tank will refill 4 hours before the actual regeneration occurs. You may experience a small amount of noise for a short period of time at 10:00 p.m. (with factory settings) on the night that the regeneration is to occur. This noise is only the brine tank filling and at no time during this process will you be without treated water. 5 . POWER LOSS AND BATTERY REPLACEMENT: If an extended power outage occurs, the control valve will retain the time of day settings until the board's battery is depleted. Once the battery is depleted, the display will appear dark and absent of any information. If this occurs, following these steps will determine if the problem is a low battery or a board failure. To determine if the battery is depleted: 1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom of the board. 2. Wait five minutes for board to de-energize. Remove battery with a non-conductive/non-metallic material. Reference the Parts Breakdown section of this manual for location. 3. Wait five minutes for board to de-energize. 4. With the battery out, re-connect the power supply to the board. The board's display should begin to show information. BATTERY REPLACEMENT This indicates that the board is operating correctly. If the display does not work, call installing dealer for service. 5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores. Plug unit back into outlet. It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board. 6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance). If these procedures do not remedy the problem, please consult the installing dealer for service. 6 . ERROR MESSAGE: If the word "ERROR" appears and flashes alternately with the dealer name and phone number, record the ERRORnumber and contact your servicing dealer promptly. This indicates that the control valve was not able to function properly. CALL FOR SERVI CE ERROR 106 ERROR SCREEN 12 OPERATING DISPLAYS AND MAINTENANCE: 7 . BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may not operate properly. Because "typical" settings of this water softener include a dry salt storage feature (a small amount of water in brine tank between regeneration), the manufacturer recommends the use of solar salt for best results. The brine tank is manufactured for the use of solar, pellets or rock salt.Do not use block salt. If pellet or rock salt is used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is not being utilized, block salt may be used. Caution: With some models the manufacturer does NOT recommend the use of any resin cleaners, nor placing any resin cleaners into the brine tank. Furthermore, do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning additives. This may be harmful to the water softener and for human consumption. Consult dealer for proper cleaning instructions. 8 . CHECK SALT INDICATOR AND AUDIBLE ALARM: This control valve is equipped with a low salt warning to alert homeowners that the system is operating in a low salt condition. This usually indicated that the salt level in the brine tank is too low to operate properly. If "CHECK SALT" appears on the screen, there will usually be an CHECK SALT audible alarm that sounds also (if turned on), alerting you to these conditions. SALT ALARM SCREEN TO TURN OFF ALARM: If the audible alarm sounds due to a low salt condition, press any button on the face of the control valve to turn off. If the salt is not added to the brine tank before the next regeneration, the CHECK SALT indicator will alarm again. This will repeat until the problem is corrected. 13 TROUBLESHOOTING GUIDE PROBLEM 1 . No display on PC board . CAUSE CORRECTION A. Depleted battery. A. See Operating Display and Maintenance section. B. Control valve power adapter not plugged into outlet or power cord end not connected to PC board connection. B. Plug power adapter into outlet or connect power cord end to PC board connection. C. Improper power supply. C. Verify proper voltage is being delivered to PC board. D. Defective power adapter. D. Replace power adapter. E. Defective PCboard. F. No power at electric outlet. E. Replace PC board. F. Repair outlet or use working outlet. 2 . PC board does not display correct time of day . A. Power adapter plugged into electric outlet controlled by light switch. A. Use uninterrupted outlet. B. Tripped breaker switch and/or tripped GFI. B. Reset breaker switch and/or GFI switch. C. Power outage. C. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions. D. Defective PC board. D. Replace PC board. A. Bypass valve in bypass position. 3 . Display does not indicate that water is flowing . Refer to user instructions for how the display indicates water is flowing . B. Meter is not connected to meter connection on PC board. C. Restricted/stalled meter turbine. D. Meter wire not installed securely into three pin connector. E. Defective meter. F. Defective PC board. A. Turn bypass handles to place bypass in service position. B. Connect meter to three pin connection labeled METER on PC board. C. Remove meter and check for rotation or foreign material. D. Verify meter cable wires are installed securely into three pin connector labeled METER. E. Replace meter. F. Replace PC board. A. Power outage. 4 . Control valve regenerates at wrong time of day . B. Time of day not set correctly. C. Time of regeneration set incorrectly. D. Control valve set at immediate regeneration. A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions. B. Reset to correct time of day. C. Reset regeneration time. D. Check programming setting and reset to DELAYED (for a delayed regen time). 5 . Time of day flashes on and off . A. Power outage. A. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions. 6 . Control valve does A. Broken drive gear or drive cap assembly. not regenerate automatically when the correct button(s) is B. Broken piston rod. pressed and held . For timeclock valves the buttons are + or . C. Defective PC board. For all other valves the button is REGEN . D. Cover installed incorrectly. A. Replace drive gear or drive cap assembly. B. Replace piston rod. C. Defective PC board. D. Reinstall cover. 14 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A. Bypass valve in bypass position. 7 . Control valve does not regenerate automatically but B. Meter is not connected to meter connection on PC board. does when the correct button(s) is depressed C. Restricted/stalled meter turbine. and held . For timeclock valves the buttons are + or . D. Incorrect programming. E. Meter wire not installed securely into three For all other valves the pin connector. button is REGEN . F. Defective meter. G. Defective PC board. A. Turn bypass handles to place bypass in service position. B. Connect meter to three pin connection labeled METER on PC board. C. Remove meter and check for rotation or foreign material. D. Check for programming error. E. Verify meter cable wires are installed securely into three pin connector labeled METER. F. Replace meter. G. Replace PC board. 8 . Hard or untreated water is being delivered . A. Bypass valve is open or faulty. B. Media is exhausted due to high water usage. C. Meter not registering. D. Water quality fluctuation. E. No regenerant or low level of regenerant in regenerant tank. F. Control fails to draw in regenerant. G. Insufficient regenerant level in regenerant tank. H. Damaged seal/stack assembly/piston. I. Control valve body type and piston type mix matched. J. Fouled media bed. A. Fully close bypass valve or replace. B. Check program settings or diagnostics for abnormal water usage. C. Remove meter and check for rotation or foreign material. D. Test water and adjust program values accordingly. E. Add proper regenerant to tank. F. Refer to Troubleshooting Guide number 12. G. Check refill setting in programming. Check refill flow control for restrictions or debris and, if necessary, replace. H. Replace seal/stack assembly and/or piston. I. Verify proper control valve body type and piston type match. J. Replace media bed. A. Improper refill setting. 9 . Control valve uses B. Improper program settings. too much regenerant . C. Control valve regenerates frequently. A. Check refill setting. B. Check program setting to make sure they are specific to the water quality and application needs. C. Check for leaking fixtures that may be exhausting capacity or system is undersized. A. Low water pressure. 10 . Residual regenerant being delivered to B. Incorrect, damaged, or restricted injector. service . C. Restricted drain line. 11 . Excessive water in regenerant tank . A. Improper program settings. B. Plugged injector. C. Drive cap assembly not tightened in properly. D. Damaged seal/stack assembly/piston. E. Restricted or kinked drain line. F. Plugged backwash flow controller. G. Missing refill flow controller. H. Brine tube not inserted properly into brine elbow in brine tank. A. Check incoming water pressure water pressure must remain at minimum of 25 psi. B. Replace injector with correct size for the application. C. Check drain line for restrictions or debris and remove any obstructions. A. Check refill setting. B. Remove injector and replace. C. Re-tighten the drive cap assembly. D. Replace seal/stack assembly and/or piston. E. Check drain line for restrictions or debris and or unkink drain line. F. Remove backwash flow controller and replace, if necessary. G. Install refill flow controller. H. Install tube all the way into elbow. 15 TROUBLESHOOTING GUIDE PROBLEM CAUSE A. Injector is plugged. B. Faulty regenerant piston. C. Regenerant line connection leak. 12 . Control valve fails to D. Drain line restriction or debris cause excess back draw in regenerant . pressure. E. Drain line too long or too high. F. Low water pressure. 13 . Water running to drain . A. Power outage during regeneration. B. Damaged seal/stack assembly. C. Piston assembly failure. D. Drive cap assembly not tightened in properly. A. Motor not inserted full to engage pinion, motor wires broken or disconnected. 14 . E1, Err 1001, Err 101 = Control unable to sense motor movement . B. PC board not properly snapped into drive bracket. C. Missing drive gears. D. Motor does not drive/run. E. Viewing eye or encoder is blocked or damaged. A. Foreign material is lodged in control valve. 15 . E2, Err 1002, B. Mechanical binding. Err 102 = Excessive Motor Draw . CORRECTION A. Remove injector and replace. B. Replace regenerant piston. C. Inspect regenerant line for air leak. D. Inspect drain line and remove to correct restriction. E. Shorten length and or height. F. Check incoming water pressure water pressure must remain at minimum of 25 psi. A. Upon power being restored control will finish the remaining regeneration time. Reset time of day. If PC board has battery back up present the battery may be depleted. See front cover and drive assembly drawing for instructions. B. Replace seal/stack assembly. C. Replace piston assembly. D. Re-tighten the drive cap assembly. A. Disconnect power, make sure motor is fully engaged, check for broken wires, make sure two pin connector on motor is connected to the two pin connection on the PC board labeled MOTOR. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. B. Properly snap PC board into drive bracket and then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. C. Replace missing gears. D. Replace motor. E. clear viewing eye on board, on drive bracket, or replace PC board if no debris is found. A. Open up control valve and pull out piston assembly and seal/stack assembly for inspection. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. B. Check piston and seal/stack assembly, check reduction gears, check drive bracket and main drive gear interface. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. C. Drive cap too loose. C. Completely tighten drive cap assembly. D. Drive cap not "clicked" into backplate. D. Verify that backplate is properly "clicked" into place. 16 TROUBLESHOOTING GUIDE PROBLEM 16 . E3, Err 1003, Err 103 = Control valve motor ran too long and was unable to find the next cycle position . CAUSE A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface. CORRECTION A. Snap drive bracket in properly then Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. A. Snap drive bracket in properly then Press 17 . E4, Err 1004, Err 104 = Control valve motor ran too long and timed out A. Drive bracket not snapped in properly and out enough that reduction gears and drive gear do not interface. NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. trying to reach home position . B. Piston not connected to drive cap. B. Connect or replace (if damaged) piston/drive cap. A. Control valve programmed for ALT A or B, nHbP, SEPS, or AUX MAV with out having a MAV or NHBP valve attached to operate that function. 18 . Err 1006, Err 106, Err 116 = MAV/ SEPS/ NHBP/ AUX MAV valve motor B. MAV/NHBP motor wire not connected to ran too long and PC board. unable to find the proper park position . Motorized Alternating Valve = MAV Separate Source = SEPS C. MAV/NHBP motor not fully engaged with reduction gears. No Hard Water Bypass = NHBP Auxiliary MAV = AUX MAV D. Foreign matter built up on piston and stack assemblies creating friction and drag enough to time out motor. A. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. Then reprogram valve to proper setting. B. Connect MAV/NHBP motor to PC board two pin connection labeled DRIVE. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. C. Properly insert motor into casing, do not force into casing Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. D. Replace piston and stack assemblies. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. 19 . Err 1007, Err 107, Err 117 = A. Foreign material is lodged in MAV/ SEPS/NHBP/ MAV/NHBP valve. AUX MAV valve motor ran too short (stalled) while looking for proper park position . Motorized Alternating Valve = MAV Separate Source = SEPS B. Mechanical binding. No Hard Water Bypass = NHBP Auxiliary MAV = AUX MAV A. Open up MAV/NHBP valve and check piston and seal/ stack assembly for foreign material. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. B. Check piston and seal/stack assembly, check reduction gears, drive gear interface, and check MAV/NHBP black drive pinion on motor for being jammed into motor body. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect. 17 TROUBLESHOOTING GUIDE PROBLEM CAUSE 20 . Err 201 200 errors are only viewable in history screens. These do not flash when error occurs. A. Invalid regeneration cycle step detected. 21 . Err 202 200 errors are only viewable in history screens. These do not flash when error occurs. A. Short power disruption. B. Foreign material dislodged. CORRECTION A. Replace PC board. A. Check transformer voltage and verify power source. B. Check piston and stack for damage. 22 . Err 204 = Leak detected 200 errors are only viewable in history screens. These do not flash when error occurs. A. Occurs when dP input is active for "ALARM" and the input is closed. The alarm buzzer will activate and the screen will display the error. A. Check for low flow leak. Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply from PC Board for 5 seconds and then reconnect to clear error. 23 . Err 400* Memory Errors *All 400 errors pertain to memory related errors. 400 and 200 errors are only viewable in history screens. These do not flash when error occurs. A. Depleted Battery. B. Defective PC Board. A. See Operating Display and Maintenance section. B. Replace PC board. 18 REPLACEMENT PARTS: Item # Legacy Part # CV3367- 01-A 1 CV3367-01WR-A 2 CV3107-1 3 CV3002-A CV3502WE-04 4 CV4097YE-05 CV4022WU-04 5 CV3110 6 CV3109 CV3526 not shown CV3186-06 CV3684-WR-GLD FRONT COVER AND DRIVE ASSEMBLY Current Part # Description 100246343 Evolve black cover assembly 100246345 Evolve gray cover assembly 100246273 Motor Assembly 100246193 Drive assembly (includes #5 and #6) 100244198 PC board EVR/EVRC/EV1/EV2 (chlorine generator models) 100244915 PC board EVR/EVRC/EV1/EV2 (Wripli-capable models) 100249868 PCboard Evolve (standard) 100246279 Drive gear, 12 x 36 100246278 Drive gear cover 100249866 Transformer, 110V-15V (used on chlorine generator models) 100249863 Transformer, 110V-12V (standard) 100244240 Optional weather cover Qty. 1 1 1 -- 1 1 1 3 1 1 1 1 NOTE: Battery Location 1 4 3 5 6 2 19 REPLACEMENT PARTS: PISTON ASSEMBLY Item # Legacy Part # Current Part # Description Qty. CV3005-02 100249844 1" spacer stack assembly 1 1 CV3430-01 100249865 1.25" spacer stack assembly 1 2 CV3004 100246196 Drive cap assembly 1 3 CV3135 100246281 O-ring 228 (drive cap o-ring) 1 CV3011 100246232 1" piston assembly downflow 1 4 CV3011-01 100246233 1" piston assembly upflow 1 CV3407 100243924 1.25" piston assembly downflow 1 5 CV3174 CV3001- 04 100246296 100244557 Regenerant piston 1" body assembly downflow 1 1 1 6 CV3001-04UP 100243827 1" body assembly upflow 1 CV3020 100246239 1.25" body assembly downflow 1 6 7 CV3368 100246346 Drive backplate 1 7 5 4 3 2 1 FLANGE/TANK ADAPTER (NOT AVAILABLE ON 1 1/4" VALVE) Item # Legacy Part # Current Part # Description Qty. 1 CV3015A Quick Connect Tank Adapter Assembly 100244975 (includes items 2 and 3) 1 2 CV3180 100246307 Base O-Ring 1 CV3105 3 CV3358 100246272 O-Ring 215 1 100246341 O-Ring 219 (for 1.25" distributor tubes) 1 2 3 20 REPLACEMENT PARTS BYPASS VALVE Item #. Legacy Part # Current Part # Description Qty. 1 CV3006 100249845 Bypass assembly 1 2 CV3147 100246284 Bypass handles 2 5 1 3 REFILL PORT ASSEMBLY 2 Item # Legacy Part # Current Part # Description Qty. 1 CV4144 100245015 3/8" Elbow, Parker fitting 1 2 2 CV3163 100246291 O-ring 019 1 3 CV3195-01 100246323 Refill port plug assembly 1 4 CH4615 100245862 Elbow locking clip 1 CV3395 100243726 Chlorine Generator (Black) 1 4 5 CV3395-G 100246347 Salt Monitor (Gray) 1 SERVICE WRENCH - 100249864 (CV3193-02) Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly. Loosens Drive Cap Loosens Injector And Bypass Caps 21 REPLACEMENT PARTS INJECTOR ASSEMBLIES Item # Legacy Part # Current Part # Description Qty. 1 CV3176 100246304 Injector cap 1 2 CV3152 100244507 O-ring 135 1 3 CV3177-01 100246305 Injector screen 1 4 CV3010-1Z 100246221 Injector assembly plug 1 CV3010-1A 100246211 A injector assembly, CV3010-1B 100246212 B injector assembly, CV3010-1C 100246213 C injector assembly, CV3010-1D 100249849 D injector assembly, CV3010-1E 100246214 E injector assembly, 5 CV3010-1F 100246215 F injector assembly, 1 CV3010-1G 100246216 G injector assembly, CV3010-1H 100246217 H injector assembly, CV3010-1I 100246218 I injector assembly, CV3010-1J 100246219 J injector assembly, CV3010-1K 100246220 K injector assembly, *The injector plug and the injector each use one lower and one upper o-ring WATER METER AND METER PLUG Item # Legacy Part # Current Part # Description Qty. 1 CV3151 100246287 Nut, 1" Quick Connect 1 2 CV3003 100253284 Meter assembly 1 3 CV3003-01 100246195 Meter plug assembly 1 3 2 1 22 REPLACEMENT PARTS DRAIN LINE ASSEMBLY 3/4" Item # Legacy Part # Current Part # Description Qty. 1 CH4615 100245862 Elbow locking clip 1 2 CPKP10TS8-BULK 100245919 Optional insert, 5/8" tube 1 3 CV3192 100246322 Optional nut, 3/4" drain elbow 1 4 CV3158-02 100249851 Drain elbow, 3/4" NPT with O-ring, w/o silencer 1 5 CV3163 100246291 O-ring 019 1 6 CV3159-01 100246290 DLFC retainer assembly 1 CV3162-007 100244908 0.7 DLFC for 3/4" elbow CV3162-010 100244909 1.0 DLFC for 3/4" elbow CV3162-013 100244910 1.3 DLFC for 3/4" elbow CV3162-017 100244911 1.7 DLFC for 3/4" elbow CV3162-022 100249852 2.2 DLFC for 3/4" elbow 7 CV3162-027 100249853 2.7 DLFC for 3/4" elbow 1 CV3162-032 100249854 3.2 DLFC for 3/4" elbow CV3162-042 100249855 4.2 DLFC for 3/4" elbow CV3162-053 100249856 5.3 DLFC for 3/4" elbow CV3162-065 100249857 6.5 DLFC for3/4" elbow CV3162-075 100249858 7.5 DLFC for 3/4" elbow 8 CV3331A 100245051 Drain elbow and retainer assembly (requires DLFC) Items 2 and 3, nut and insert are only used with 1/2" I.D. by 5/8" O.D. polytubing. For other piping material, the 3/4" NPT is used. 8 4 DRAIN LINE ASSEMBLY 1" Item # Legacy Part # Current Part # Description Qty. 1 CH4615 100245862 Elbow locking clip 1 CV3166 100246292 Drain FTG body 1 2 1 CV3166-01 100246293 FTG flow control body 1 3 CV3163 100246291 O-ring 019 1 4 CV3150 100246286 Split ring 1 5 CV3151 100246287 Nut 1" QC 1 6 CV3105 100246272 O-ring 215 CV3190-090 100246313 9.0 gpm DLFC for 1" elbow CV3190-100 100246314 10.0 gpm DLFC for 1" elbow CV3190-110 100246315 11.0 gpm DLFC for 1" elbow CV3190-130 100246316 13.0 gpm DLFC for 1" elbow 7 CV3190-150 100246317 15.0 gpm DLFC for 1" elbow CV3190-170 100246318 17.0 gpm DLFC for 1" elbow One DLFC must be used if 1" fitting is used CV3190-200 100246319 20.0 gpm DLFC for 1" elbow CV3190-250 100246320 25.0 gpm DLFC for 1" elbow 8 CV3008-04 100243824 FTG Drain 1" Strt No/Silencer (Requires DLFC) 1 2 2 3 5 6 1 7 Water Flow Proper DLFC orientation directs water flow towards the washer face with rounded edge. 8 Drain Line 1" 7 6 4 5 2 3 Water flow Proper DLFC orientation directs water flow towards the washer face with rounded edge. 1 23 REPLACEMENT PARTS BRINE TANK ASSEMBLY (EV) Item # Legacy Part # Current Part # Description Qty. 1 CG2191-92 CH1095-01 2 CH1080 100245811 100245856 100245853 Brine tank cover, injection molded EV Optional 18" diameter salt grid Optional 24" diameter salt grid (Does not include 1 1/2" PVC riser legs) 1 1 1 1 BT1833-1A 100245568 18" x 33" brine tank assembly 1 3 BT1840-1A 100245574 18" x 40" brine tank assembly 1 BT2441-1A 100245576 24" x 41" brine tank assembly 1 CH1030-29S 100245837 4" x 29" slotted brine well (18 x 33 BT) 1 2 4 CH1030-36S 100245841 4" x 36" slotted brine well (18 x 40, 24 x 40 BTs) 1 5 CH1018 100245836 2 piece overflow set 1 6 CH4500-48 100245857 474 air check assembly, 1/2" x 48" 1 7 CH4600-50 100245860 474 safety brine valve w/ .5 gpm flow control 1 8 CH7016 100245880 Cap 4" brine well 1 9 CH4626 100245864 Nut safety brine valve stand off 1 Assemblies CH4700-29WR-1 100244899 .5 gpm safety float assembly, 18" x 33" 3 10 CH4700-36.5WR-1 100245872 .5 gpm safety float assembly, 18" x 40" 8 9 7 10 6 5 4 SAFETY FLOAT BRINE ELBOW Item # Legacy Part # Current Part # Description Qty. CV4144 CV4144-03 CH4612 100245015 3/8" elbow cap, Parker fitting (no flow control) 1 100242646 3/8" elbow cap, Parker fitting (w/flow control) 1 100245861 1/2" elbow cap 1 24 REPLACEMENT PARTS LOW PROFILE CABINET AND BRINE TANK Item # Legacy Part # Current Part # Description Qty. 1 CJ2TCWSLP-C 100245888 Top Assembly Black (does not include control valve) 1 2 Not shown CJ2B35E CH4850-34.625 100244069 Bottom Assembly Light Gray with 474 Brine Assembly 1 100173701 Brine Well with Brine Well 474 Assembly 34 5/8" 1 1 2 HIGH PROFILE CABINET AND BRINE TANK Item # Legacy Part # Current Part # Description Qty. 1 CJ2TCWS-HEH 100244554 Top Assembly Light Gray/Dark Gray (does not include control valve) 1 2 CJ2B35E 100244069 Bottom Assembly Light Gray with 474 Brine Assembly 1 Not shown CH4850-34.625 100173701 Brine Well with Brine Well 474 Assembly 34 5/8" 1 1 2 25 INSTALLATION FITTING ASSEMBLIES NOTE: Not all available fittings are displayed below. Contact manufacturer for optional fittings. For All Assemblies Item # Legacy Part # Current Part # Description Qty. 1 CV3151 100246287 Nut, 1" quick connect 2 2 CV3150 100246286 Split ring 2 3 CV3105 100246272 O-ring 215 2 Legacy Part # Current Part # CV3007 100246197 Description Qty. 1" PVC male NPT elbow assembly 2 Legacy Part # Current Part # Description Qty. CV3007-01 100246198 3/4" & 1" PVC solvent elbow assembly 2 Legacy Part # Current Part # CV3007-02 100246199 Description Qty. 1" brass sweat assembly 2 Legacy Part # Current Part # CV3007-03 100249846 Description Qty. 3/4" brass sweat assembly 2 Legacy Part # Current Part # Description Qty. CV3007-04 100244506 1" plastic male NPT assembly 2 Legacy Part # Current Part # Description Qty. CV3007-05 100243921 1-1/4" plastic male assembly 2 Legacy Part # Current Part # Description Qty. CV3007-09 100243922 1-1/4" & 1-1/2" brass sweat assembly 2 Legacy Part # Current Part # Description Qty. CV3007-07 100243375 1-1/4" & 1-1/2" PVC solvent assembly 2 Legacy Part # Current Part # CV3007-12 100249847 Description Qty. 3/4" brass shark bite assembly 2 Legacy Part # Current Part # CV3007-13 100249848 Description Qty. 1" brass shark bite assembly 2 Legacy Part # Current Part # CV3007-15 100246200 Description Qty. 3/4" john guest elbow assembly 2 Legacy Part # Current Part # CV3007-17 100245045 Description Qty. 1" john guest assembly 2 26 SOFTENER SPECIFICATIONS EVR/EVRS/EVC/EVCS Specifications MODEL Rated Softener Capacity:* (Grains/Lbs. Salt) Minimum Medium Maximum Efficiency at 1 lb Salt Setting (Grains/Lbs Salt) Max. Service Flow Rate (GPM) Max. Pressure Loss at Max. Service (PSI) Min. to Max. Working Pressure (PSI) Min. to Max. Operating Temperature (ºF) Max. Flow to Drain During Regeneration (GPM) Amount of High Capacity Cat-ion Resin (Cu. Ft.) Electrical Requirements (volts-hertz) Pipe Size Total Dimensions: Media Tank and Valve Brine Tank EVR-844 EVRS-844 13,700 @ 3.4 16,800 @ 6.0 18,800 @ 8.0 4,040/1 11.7 15.0 30-100 33-100 1.3 .75 110-50/60 1" 8"W x 52"H 18"W x 33"H EVR-948 EVRS-948 18,200 @ 4.5 23,500 @ 9.0 28,000 @ 15.0 4,040/1 13.1 15.0 30-100 33-100 1.7 1.0 110-50/60 1" 9"W x 56"H 18"W x 33"H *All above water softeners are set at "minimum salting" from the factory. Cabinet dimensions represent the High-Profile cabinet option. Low-Profile cabinets are about one inch shorter in height than the High-Profile cabinet lid. EVR-1044 EVRS-1044 18,200 @ 4.5 23,500 @ 9.0 28,000 @ 15.0 4,040/1 16.0 15.0 30-100 33-100 2.2 1.0 110-50/60 1" 10"W x 52"H 18"W x 33"H EVR-1054 EVRS-1054 27,600 @ 7.0 36,700 @ 15.0 42,000 @ 22.5 4,040/1 13.3 15.0 30-100 33-100 2.2 1.5 110-50/60 1" 10"W x 62"H 18"W x 33"H EVR-1252 EVRS-1252 36,400 @ 9.0 47,000 @ 18.0 56,100 @ 30.0 4,040/1 16.4 15.0 30-100 33-100 3.2 2.0 110-50/60 1" 12"W x 60"H 18"W x 40"H EVR-1354 EVRS-1354 45,800 @ 11.5 53,900 @ 18.0 69,800 @ 37.0 4,040/1 17.1 15.0 30-100 33-100 3.2 2.5 110-50/60 1" 13"W x 62"H 18"W x 40"H Cabinet Models EVC-835 EVCS-835 5,100 @ 2.3 7,300 @ 6.0 7,800 @ 7.5 N/A 9.6 9.0 30-100 33-100 1.3 .50 110-50/60 1" 14"W x 44.5"H x 20.5"D EVC-1035 EVCS-1035 18,200 @ 4.5 23,500 @ 9.0 28,000 @ 15.0 4,040/1 16.0 15.0 30-100 33-100 2.2 1.0 110-50/60 1" 14"W x 44.5"H x 20.5"D EVRC/EVRCS Specifications MODEL Rated Softener Capacity: (Grains/Lbs. Salt) Minimum Medium Maximum Amount of High Capacity Cat-ion Resin Media (Cu. Ft.) Efficiency per/Lb at minimum salt setting (Grains/Lbs Salt) Max. Service Flow Rate (GPM) Max. Pressure Loss at Max. Service (PSI) Min. to Max. Working Pressure (PSI) EVRC-1054 EVRCS-1054 18,200 @ 4.5 23,500 @ 9.0 28,000 @ 15.0 1.0 4,330/1 13.7 15 30-100 EVRC-1354 EVRCS-1354 29,200 @ 6.75 36,700 @ 15.0 42,000 @ 22.5 1.5 4,330/1 16.9 15 30-100 Min. to Max. Operating Temperature (ºF) 33-100 33-100 Max. Flow to Drain During Regeneration (GPM) Electrical Requirements (volts-hertz) Pipe Size 5.3 110-50/60 1" 7.5 110-50/60 1" Total Dimensions: Media Tank and Valve Brine Tank 10"W x 62"H 18"W x 33"H 13"W x 62"H 18"W x 40"H 1 Iron removal may vary depending on form of iron, pH and other local conditions. On waters that are pre-chlorinated, or where other pre-oxidation occurs, an iron precipitate can form that is too small to be filtered. 2 Unit not tested for capacity at these peak flow rates. Water quality may vary. Low Profile Cabinet Height Depth Width High Profile Cabinet Height Width Cycle Times (in minutes) MODEL EVR-844 EVRS-844 EVR-948 EVRS-844 EVR-1044 EVRS-1044 EVR-1054 EVRS-1054 EVR-1252 EVRS-1252 Brine Refill 2 3 3 4.5 6 Regenerant (lbs) 3.4 4.5 4.5 7.0 9.0 Service 240 240 240 240 240 The above sequence takes place prior to regeneration; therefore, minutes are not included in totals. Backwash 6 8 8 8 10 Brine and Rinse 40 60 60 90 90 Rinse 4 4 4 4 4 Total 50 72 72 102 104 EVR-1354 EVRS-1354 7.5 11.5 240 10 90 4 104 EVC-835 EVCS-835 1.5 2.3 240 6 40 4 50 EVC-1035 EVCS-1035 3 4.5 240 8 60 4 72 EVRC-1054 EVRCS-1054 2.8 4.5 240 8 90 4 102 EVRC-1354 EVRCS-1354 4.5 7 240 8 90 4 104 Manufacturer recommends the use of coarse solar salt in these water softeners. EVR and EVRS -844, -948, -1044, -1054, -1252, -1354, EVC and EVCS -835, -1035, EVRC and EVRCS -1054 and -1354 softeners are certified by WQA against NSF/ANSI Standard 44 for the reduction of hardness as verified and substantiated by test data. Only the efficiency-rated water softener models have a rated capacity of not less than 3,350 grains of total hardness exchange per pound of salt (based on NaCl) and shall not deliver more salt or be operated at a sustained maximum service flow rate greater than its listed rating. Efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve after the system has been installed. The operational efficiency is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the softener's capacity. These water softeners are not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. 27 CONDITIONER SPECIFICATIONS EV1-Specifications MODEL 1Capacity:* (Grains/Lbs. NaCl) Minimum Medium Maximum Amount of Media (Cu.Ft.) Maximum Water Hardness (GPG) 2Maximum Iron and Manganese (PPM) 3Minimum pH 4Total pH Adjusted Water 5Peak Flow Rate (GPM @ P-PSI) Continuous Flow Rate (GPM @ P-PSI) Water Pressure Range (PSI) Water Temp. (ºF) Electrical Requirements (volts-hertz) Pipe Size Total Dimensions: Media Tank Brine Tank EV1-1044 7,300 @ 3.2 11,400 @ 9.3 11,800 @ 12.4 1.0 20 8.0 6.5 510 19.0 @ 8.3 9.0 @ 2.4 25-100 33-100 110-50/60 1" 10"W x 52"H 18"W x 33"H EV1-1054 16,400 @ 6.1 20,700 @ 12.4 22,600 @ 15.9 1.5 30 10.0 6.0 510 17.0 @ 7.8 9.0 @ 2.8 25-100 33-100 110-50/60 1" 10"W x 62"H 18"W x 33"H EV2-Specifications MODEL 1Capacity:* (Grains/Lbs. NaCl) Minimum Medium Maximum Amount of Media (Cu.Ft.) Maximum Water Hardness (GPG) 2Maximum Iron and Manganese (PPM) 3Minimum pH 4Total pH Adjusted Water 5Peak Flow Rate (GPM @ P-PSI) Continuous Flow Rate (GPM @ P-PSI) Water Pressure Range (PSI) Water Temp. (ºF) Electrical Requirements (volts-hertz) Pipe Size Total Dimensions: Media Tank Brine Tank EV2-1044 11,100 @ 3.2 19,100 @ 9.3 20,300 @ 12.4 1.0 40 8.0 7.0 N/A 19.0 @ 9.3 9.0 @ 3.0 25-100 33-100 110-50/60 1" 10"W x 52"H 18"W x 33"H EV2-1054 22,900 @ 6.1 32,000 @ 12.4 34,800@ 15.9 1.5 60 10.0 7.0 N/A 17.0 @ 9.1 8.0 @ 3.7 25-100 33-100 110-50/60 1" 10"W x 62"H 18"W x 33"H 1 All Evolve water conditioners are pre-factory set at medium salting. NOTE: Influent waters must be at least 3 GPG hardness and 80 TDS. A calcite or corosex unit may be needed for correct operation. 2 Combined iron and manganese removal varies depending on the form of iron, manganese, pH and other local conditions. On waters that are prechlorinated or where other pre-oxidation occurs, precipitated metal oxides may form that are too fine to be filtered. 3 The pH listed is the minimum for the influent water. 4 Optimum pH adjustment occurs at 3.0 gpm or less at maximum salt settings. Higher flow rates will produce less pH adjusted water. 5 Unit not tested for capacity at these flow rates. Water quality may vary. Cycle Times and Usage MODEL EV1-1044 EV1-1054 EV1-1354 EV2-1044 MIN . GAL . MIN . GAL . MIN . GAL . MIN . GAL . Brine Refill 6 3 10 5 12 6 6 3 The above sequence takes place prior to regeneration; therefore, minutes are not included in totals Backwash 12 38 12 50 12 90 12 38 Brine & Rinse 72 29 90 36 90 72 72 29 Rapid Rinse 4 13 4 17 4 30 4 13 Total 88 80 106 103 106 192 88 80 EV2-1054 MIN . GAL . 10 5 12 50 90 36 4 17 106 103 EV2-1354 MIN . GAL . 12 6 12 62 90 72 4 21 106 155 EV1-1354 28,300 @ 9.5 33,600 @ 15.9 36,900 @ 21.2 2.5 40 15.0 6.0 863 19.0 @ 7.6 9.0 @ 2.7 25-100 33-100 110-50/60 1" 13"W x 62"H 18"W x 40"H EV2-1354 28,200 @ 9.3 48,300 @ 15.9 60,300 @ 26.5 2.5 80 15.0 7.0 N/A 19.0 @ 8.6 9.0 @ 2.8 25-100 33-100 110-50/60 1" 13"W x 62"H 18"W x 40"H Height Width 28 Evolve Series® Water Conditioner and Softener Limited Warranty Congratulations. You have purchased one of the finest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right® proudly warrants our Evolve Series® water conditioners and softeners to the original owner, at original installation location, when installed in accordance with Water-Right specifications from the date of original installation as follows: For the LIFETIME of the original owner: Media tank, except for damages due to freezing, high pressure (120 PSI and above), extreme temperature (100° F and above) or a vacuum on the system. For a period of TEN YEARS: Brine tank. For a period of FIVE YEARS: Complete valve. For a period of ONE YEAR: All other parts and components. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer at the manufacturer's discretion. You pay only freight from our factory and local dealer charges. To obtain local warranty service, contact original dealer. If original dealer is unknown, contact Water-Right for authorized service dealer in your area. If no authorized dealer is located in your area, please ship defective part or component freight prepaid to: Water-Right, Inc. 1900 Prospect Ct. Appleton, Wisconsin 54914 Water-Right, at its discretion, will repair or replace the part or component at its expense and return part freight collect. The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equivalent manner and condition of the original installation and is owned by the original owner. This warranty does not cover expendable or misapplied medias, or damages due to accident, fire, flood, freezing, or any other Act of God. Water-Right is not responsible for damages due to change in water conditions, misapplication, misuse, neglect, vacuum, oxidizing agents, alteration, or lack of maintenance. No responsibility is assumed for loss of use of the unit, inconvenience, loss or damage to real or personal property or any incidental or consequential damages. Furthermore, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable water source. To the extent permitted by law, Water-Right disclaims all implied warranties, including without limitation warranties of merchantability and fitness for particular purpose; to the extent required by law, any such implied warranties are limited in duration to the period specified above for the specified components. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 29 QUICK REFERENCE GUIDE: GENERAL OPERATION When the system is operating, one of six displays will be shown: 1. Time of day/gpm 2. Flow rate TI ME OF DAY MON 8 GPM 2:40 PM CAP ACI TY REMAI NI NG 8 1600 GPM GAL 3. Vacation mode 4. Capacity remaining 5. Days to a regen 6. Dealer name and phone number F LOW RATE 8.0GPM DAYS TO A REGEN 8 GP M 3 Pressing will ON VACATI ON toggle between the six NO choices. P HONE NUMBER DEALER NA MANUAL REGENERATION NOTE: For softeners, if brine tank does not contain salt, fill with salt and wait at least two hours before regeneration. If you need to initiate a manual regeneration, either immediately, or the same night at the preprogrammed time for regeneration (typically 2:00 AM), complete the following steps. REGEN TODAY and TI ME OF DAY will flash alternately if a regeneration is expected tonight. REGEN TODAY MON 8 GPM 2:40 PM For Immediate Regeneration: Press and hold until valve motor starts (typically 3 seconds). For Regeneration the same night: Press and release (notice that flashing "REGEN TODAY" appears). TO SET TIME OF DAY In the event of a prolonged power outage, time of day flashes, indicating that this needs to be reset. All other information will be stored in memory no matter how long the power outage. 1. Accessed by pressing 2. Adjust hours with + and -- buttons, AM/PM toggles at 12 3. Press 4. Adjust minutes with + and -- buttons 5. Press 6. Adjust current day with + and -- buttons 7. Press to complete and return to normal operation TI ME MI NUTES 2:00 SET AM ERROR If the display toggles between "Error" and an error code (i.e. a number), call a service technician and report the error code. CALL FOR SERVI CE ERROR 106 BYPASS VALVE OPERATION To shut off water to the system, position arrow handles as shown in the bypass operation diagram below. If your valve doesn't look like the diagram below, contact your service technician for instructions on how to shut off water. NORMAL OPERATION "TREATED" WATER EXITS SUPPLY WATER ENTERS BYPASS OPERATION SUPPLY WATER EXITS SUPPLY WATER ENTERS TI ME HOUR 2:00 SET AM CURRENT DAY SET MON 30 QUICK REFERENCE GUIDE: ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER For initial set-up or to make adjustments, please complete the following steps. 1. Accessed by pressing and + button simultaneously 2. Adjust hardness using + and -- buttons 3. Press 4. Adjust days between regenerations using + and -- buttons 5. Press 6. Adjust time of regeneration hour with + and -- buttons, AM/PM toggles at 12. 7. Press 8. Adjust time of regeneration minutes with + and -- buttons 9. Press 10. Turn service alarm time ONwith + and -- buttons. Default is OFF. 11. Press twice 12. Turn service alarm gallons ONwith + and -- buttons. Default is OFF. 13. Press twice 14. Turn alarm buzzer ONor OFF with + and -- buttons. 15. Press 16. Adjust alarm buzzer start time with + and -- buttons. 17. Press 18. Adjust alarm buzzer end time with + and -- buttons. 19. Press 20. Turn display backlight ON or OFF with + and -- buttons. Default is ON. 21. Press to complete and return to normal operation. WATER HARDNES S SET 20 GR DAYS BETWEEN REGEN SET 6 REGEN TI ME HOUR 2:00 SET AM REGEN TI ME MI NUTES 2:00 SET AM S ERVI CE ALARM SET OFF GAL S ERVI CE ALARM SET OFF YR ALARM BUZZER SET ON ALARM BUZZER S TART 6:00 SET AM ALARM BUZZER END 8:00 SET PM LI GHT NORMALLY SET ON Return to General Display 31 © 2022 Evolve All rights reserved. MAN-EV COND - 100244127 - 2000591918 - RevA0124 Manufactured exclusively for Evolve Dealers at: 1900 Prospect Court · Appleton, WI 54914 Phone: 920-739-9401 · Fax: 920-739-9406 Love your Evolve Conditioner or Softener? Scan the QR code above with your mobile device to leave a review.Adobe PDF Library 17.0 Adobe InDesign 19.1 (Windows)