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Terminal Registration Form
User Guide for payter models including: DKC62792-1, DKC62792-1 Payment Terminals Device, Payment Terminals Device, Terminals Device, Device
| Rolec Services Ltd
File Info : application/pdf, 12 Pages, 1.27MB
DocumentDocumentSETUP GUIDE CONTACTLESS PAYMENT DEVICE Payment solution Product Support Amendments Amendment Details Ver 1, Rev 0 New Document. Date Nov 2024 Product: Payter Payment Device Applicable Models: x EVAD5500 (for DC Charge Points) x EVAD5510 (for AC Charge Points) Document Type: Setup Guide Document Code: EVPDM-V01-R0 Language: UK English (Original) Date Published: November 2024 Rolec Services Ltd are the publishers of this document and own the rights to use the text, images and all technical content contained within. Content supplied by third parties / partner organisations remains the property of that organisation and is used by agreement with the supplier. Rolec Services Ltd exercise care to ensure content is as accurate as possible at the time of publication. However, no guarantee of accuracy should be inferred. Rolec Services Ltd, Ralphs Lane, Boston, Lincolnshire PE20 1QU. United Kingdom. +44 (0) 1205 724754 enquiries@rolecserv.co.uk Product Support x Updates to this manual will be made available on the Rolec website at https://www.rolecserv.com/downloads-ev-charging x Check the document date, and the Version and Revision number shown at the end of the Document Code (V01-R0, V01-R2, V02-R0, etc). x For installation assistance and advice, contact your preferred electrical installer. Payter Payment Device Page 1 of 10 EVPDM-V01-R0 Setup Guide November 2024 Product Support IMPORTANT: This product is designed to be used with a charge point management system (CPMS) sometimes referred to as a `Back Office'. Administration tasks to set this up with the CPMS can sometimes take several days to be processed and ideally this should be done before the charge point is installed. If this has not been done, please refer to this Guidance document. Contents Product Support 1 Safety 3 Safety Advice within this Manual 3 About this Manual 3 Device Overview 4 Specification 4 Payment Device Configuration 5 Configuration for Monta Users 5 Introduction 5 Requirements 5 1. Register a Payter Payment Terminal 5 2. Onboard your chargepoints to create a Team in Monta 9 3. Connect the Payter terminal to the Team and charge points in Monta 9 Configuration for Users of Other Back Offices 10 EVPDM-V01-R0 Setup Guide November 2024 Payter Payment Device Page 2 of 10 Safety Safety This manual is specifically applicable to the Payter Contactless Payment Device supplied by Rolec. NOTE: Damage to the equipment, connected systems or to property caused by improper installation, configuration or use are the responsibility of the installer. x The information provided in this manual must ONLY be used with the model(s) listed on page 1 of this manual. x The information provided in this manual must NOT be used with any other products. x The content of this manual may be updated by the manufacturer as required. x Do NOT use the equipment for anything other than its intended purpose. x Do NOT modify the equipment unless specifically instructed to do so by the manufacturer. x Do NOT attempt to repair the equipment unless specifically instructed to do so by the manufacturer. x Make sure the equipment is electrically safe before doing any work, particularly if needing to open the enclosure or work on electrical supply cables. x Damage to the product may render it unsafe. The product must be electrically isolated and NOT used until appropriate remedial action has been performed. Safety Advice within this Manual Rolec manuals use a system of warnings, cautions and notes. x WARNINGS concern the safety of installers/end user and will be given before the detail/instructions in the manual. x CAUTIONS concern the potential for damage to the equipment and will be given before the detail/instructions in the manual. x NOTES are given to provide additional information and/or to highlight information of importance. They will be given either before or after the detail/instructions as appropriate and may use different wording (such as IMPORTANT) where emphasis is required. Warnings, Cautions and Notes may be repeated several times as appropriate and may be preceded by a hazard symbol where appropriate. About this Manual This manual provides guidance on the setup of the Payter Contactless Payment Terminal installed in a range of Rolec AC and DC charge points, and in the Tap and Charge Remote Payment Terminal. At the point of purchase, customers should have been directed to perform the required administrative tasks If this has not been done, this guidance document should be followed. Payter Payment Device Page 3 of 10 EVPDM-V01-R0 Setup Guide November 2024 Device Overview Device Overview This payment terminal is designed to take payments for up to 99 individual sockets or tethered cables. x 99 connections are the absolute maximum from one terminal but for practicality and customer ease of use, a much lower number is advised. Using a Charge Point Management System to connect `virtually' to the charge points, a direct connection between payment device and the charge point is not required. NOTE: GSM or Ethernet are the preferred connection options for the Payment terminal. Ethernet is prioritised if connected. Specification User Interface Power Supply Communications Card Reading Distance Environmental Unit Colour Certifications & Compliances x EMVCo. L1 v2.5 Certified x ISO14443 Type A & B (T=CL) x ISO18092: Support NFC Protocol MDB port 1224VDC x Ethernet RJ45 (100BASE-TX, 10base-10) network connection x Wi-Fi IEEE802.11 b/g/n W-LAN x 4G GSM/GPRS/LTE CAT 1 Modem (built-in SIM, subscription required) x GNSS, (GPS) support with modem x NFC x Cyber security Data encryption level TLS 1.2 Depending on the device/card/fob, up to 10cm from reader x Ingress protection IP65 x Impact protection Terminal IK09 x Operating temperature -20°C to 55°C x Storage Temperature -20°C to 70°C x Humidity 10% to 90% RH Non-condensing Black x Wiring Regulations BS 7671:2018+A2:2022 x Radio Equipment Directive (RED) 2014/53/EU x Low Voltage Directive 2014/35/EU, covering requirements of RED art. 3.1(a) EN 62368-1:2014/AC:2015, EN 60950-22:2006/AC:2008, EN 62311:2008 x Radio Equipment Directive (RED) 2014/53/EU, in accordance with the listed Safety, EMC and Radio Spectrum standards: x Low Voltage Directive 2014/35/EU, covering requirements of RED art. 3.1(a) x EN 62368-1:2014/AC:2015 x EN 60950-22:2006/AC:2008 x EN 62311:2008 x EMC Directive 2014/30/EU, covering requirements of RED art. 3.1(b) x EN 301 489-1 V1.9.2 x EN 301 489-3 V2.1.1 x EN 301 489-17 V1.3.1 x EN 301 489-19 V2.1.1 x EN 301 489-52 v1.1.0 x Radio Spectrum Matters, covering requirements of RED art. 3.2 x EN 300 330 V2.1.1 x EN 300 328 V2.2.2 x EN 301 511 V12.5.1 x EN 301 908-1 V13.1.1 x EN 301 908-2 V13.1.1 x EN 301 908-13 V13.1.1 x EN 303 413 V1.1.1 x Environmental Protection BS EN 60529:1992+A2:2013 x Impact Rating BS EN 62262:2002+A1:2021 x RoHS 2011/65/EU, SI 2012/3032 x REACH 1907/2006, REACH etc. (Amendment) Regulations 2021 x Payter Payment Device CE, FCC, RoHS, WEEE , REACH, EMVCo, PCI-PTS 6.x, TQM, x MasterCard, VISA, American Express, Discover, Diners x Certification Markings CE & UKCA EVPDM-V01-R0 Setup Guide November 2024 Payter Payment Device Page 4 of 10 Payment Device Configuration Payment Device Configuration There are two main methods used to configure the payment device with the back office and the charge point. 1. The first describes the process required by Monta, our preferred back office provider. The method shown here is also hosted on the Monta website within their Help section. 2. The second process is for back offices that are NOT Monta. Configuration for Monta Users Introduction With a Rolec integrated Payter payment terminal, Charge Point Operators and Site Owners can offer contactless payment to EV drivers, directly through the charge point or remote terminal. The payment terminal that comes with your Rolec charger/remote terminal needs to be registered with Payter and connected to your Monta Team. After this, you can connect multiple charge points to the same Payter device and receive the charge payments in the Team's Wallet. This is a guide that explains how to set up a Payter terminal via Payter cloud integration with Monta as the Merchant. If you do not wish for Monta to be the Merchant then you will need to create your own Payter account, where you are the Merchant. If you are just getting started, we recommend following this order of action: 1. Register the Payter payment terminal 2. Onboard your chargepoints to create a Team in Monta 3. Add the Payter terminal to the Team and charge points in Monta Requirements x Confirmation of your Payter serial numbers from Rolec 1. Register a Payter Payment Terminal Ideally. you need to register your Payter terminals ahead of time so they can be activated and are usable by your customers from the moment they are installed. This can take up to 7 working days so the sooner you register the better. You will also be responsible for the Payter subscription costs that are associated with your contactless payment terminal. To register your new terminal(s), use the Payter Apollo Boarding form: https://www.payter.com/registration Payter Payment Device Page 5 of 10 EVPDM-V01-R0 Setup Guide November 2024 Payment Device Configuration Page 1 Payter Account The first question you are asked is "Do you have a MyPayter account?" 1. Select No unless you are adding additional Payter terminals to your existing MyPayter account; in that case, select Yes. 2. Click on the Next button. Page 2 Merchant 3. Under the Merchant section fill out the details as outlined below. Note: If you wish to use your own merchant to collect payment rather than Monta's existing merchant account, you will need to select No, add a new MID and enter your merchant account details. Field (s) Company, Email, Name contact person Are you boarding on existing MID in MyPayter Acquiring bank MID number Merchant Category code Country Currency Input / Select Your company information. Select "Yes" Elavon Select the correct MID from the MID by currency table below. The MID needs to match the currency you will set up in Monta. Select "5552- EV Charging for global use" The country your company resides in. Select, based on the MID. EVPDM-V01-R0 Setup Guide November 2024 Payter Payment Device Page 6 of 10 Payment Device Configuration Supported Currencies Currency DKK GBP NOK EUR SEK Merchant ID (MID) 2101867301 2101898190 2101921795 2101901567 2101927701 Trading company name MONTA APS MONTA GBP MONTA APS MONTA APS MONTA APS NOTE: The currency in the Team and the currency you set on Payter should match. 4. Click on the Next button. Page 3 Terminal 5. Enter the serial numbers Rolec has provided. You can enter an easy reference of your choice next to the serial number. IMPORTANT: if your order consists of chargepoints which will be under multiple billing accounts, the serial numbers entered here must match up when installing the chargepoints on site. Payter Payment Device Page 7 of 10 EVPDM-V01-R0 Setup Guide November 2024 Payment Device Configuration Operator mode Distributor Machine manufacturer Domain CPS-CPSM System Provider The terminals will be connected via a LAN cable How did you order the SIM Cards Select "Cloud" ROLEC_SERVICES_LIMITED ROLEC_SERVICES_LIMITED Enter your Company Name. This is how you can find your page in MyPayter Monta Select "Yes", if internet access is via LAN cable. Select "No", if you are using a SIM card. Select "Delivered with terminal" 6. Click on the Next button. EVPDM-V01-R0 Setup Guide November 2024 Payter Payment Device Page 8 of 10 Payment Device Configuration Page 4 Billing 7. Enter your billing information and sign the agreement. 8. Click on the Send button. Note: Your application can take up to 7 working days to process. x You should receive confirmation from Payter when it is done. x Your Payter devices will then be ready to add into your Team Wallet within the Monta Hub once your chargepoint(s) have been onboarded. If you are not authorised to complete the section on billing, click on the Save button and email a copy of the form to the relevant person to complete the registration. 2. Onboard your Charge Points to Create a Team in Monta Once you know your chargepoint serial numbers follow the below steps: 1. Onboard Your Chargers: Visit Rolec Onboarding to choose your Monta plan to get started: https://onboarding.rolecserv.com/ 2. Complete Onboarding: After finishing the onboarding process, you will receive an invitation to manage your Team in the Monta Hub. 3. Connect the Payter Terminal to the Team and Charge Points in Monta 1. Add and Assign Payter Terminals: Once you have access to the Monta Hub, add your Payter terminal(s) to your Monta Team Wallet and assign them to the appropriate chargepoints. Refer to Monta's guide for detailed instructions: https://monta.com/en/help-center/connect-payter-terminal-team/. Note: If you do not do this, you cannot start accepting payments. Payter Payment Device Page 9 of 10 EVPDM-V01-R0 Setup Guide November 2024 Payment Device Configuration Configuration for Users of Other Back Offices Once the installation is complete and the installer has configured the chargepoints to your chosen CSMS, please contact your CSMS for assistance in assigning the payment terminal(s) to the associated chargepoints. 1. List Serial Numbers: Create a list of your Payter Terminal Serial Numbers. These will be needed by your back office provider. Serial Numbers are shown... x On the payment device screen when power is applied. x On a label on the back of the payment device. x Can be supplied by Rolec or may have already been supplied as part of the order correspondence. 2. Register and Activate: Contact your chosen back office provider to register and activate your devices using the serial numbers. This will enable your back office provider to manage your Payter devices and allow you to assign your contactless payment terminals to your chargepoints. Note: Your CSMS will inform you about any additional fees or subscription charges associated with your Payter device(s). Please note that the registration process may take up to 7 working days. EVPDM-V01-R0 Setup Guide November 2024 Payter Payment Device Page 10 of 10 THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. The latest version of this publication can be downloaded at https://www.rolecserv.com/downloads-ev-charging Illustrations of the product and user interface are for marketing purposes only. Brand names, logos and trademarks used herein remain the property of their respective owners. This listing of any firm or their logos is not intended to imply any endorsement or direct affiliation with Rolec Services Ltd. and is purely to demonstrate branding opportunities. © 2024 by Rolec Services. All rights reserved. EVCPDM-V01-R0 Contactless Payment Device Setup Guide UK Manufacturer t: 01205 724754 e: enquiries@rolecserv.co.uk www.rolecserv.com