Owner's Manual for TRIPP LITE models including: U442-DOCK22-B, Dual-Display Docking Station HDMI Ports x2 USB Ports x6 GbE, Dual-Display Docking Station
4 • P312-Series 3.5 mm Mini Stereo Audio Cables • P566-Series HDMI-to-DVI Adapter Cables • P568-Series High-Speed HDMI Cables • U022-Series USB 2.0 A/B Device Cables
Tripp Lite U442-DOCK22-B Docking Station - CareTek Information Technology Solutions
Tripp Lite USB-A / USB-C Dual Display Do U442-DOCK22-B Tech-America
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DocumentDocumentOwner's Manual Dual-Display Docking Station, HDMI Ports (x2), USB Ports (x6), GbE Model: U442-DOCK22-B Este manual está disponible en español en la página de Tripp Lite: tripplite.com Ce manuel est disponible en français sur le site Web de Tripp Lite : tripplite.com - Tripp Lite : tripplite.com WARRANTY REGISTRATION Register your product today and be automatically entered to win an ISOBAR® surge protector in our monthly drawing! tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA · tripplite.com/support Copyright © 2021 Tripp Lite. All rights reserved. USB Type-C® and USB-C® are registered trademarks of USB Implem1enters Forum. Product Features · USB 3.0 ports that are 10 times faster than USB 2.0 and support data transfer rates of up to 5 Gbps · Backward compatibility with USB 2.0 and 1.1 · Two HDMI ports for connecting external monitors · A DVI monitor can be connected to the HDMI port using an HDMI-to-DVI adapter, such as Tripp Lite's P566-Series · Dual-display video resolutions of up to 1080p @ 60 Hz · Automatically resumes operation from hibernation and suspend modes · Gigabit Ethernet port supports true 10/100/1000 Mbps network speeds · IEEE 802.3az (Energy Efficient Ethernet) compliant · Supports full-duplex and half-duplex operations · Supports IPv4 and IPv6 pack Checksum Offload Engine (COE) to reduce CPU loading · Supports Wake-on-LAN (WoL), VLAN tagging and Auto-MDIX · Two USB 3.0 and four USB 2.0 hub ports for connecting additional USB peripherals · One USB 3.0 port supports USB Battery Charging (BC) specification 1.2, allowing it to provide 1.5 amps of power for faster charging of mobile devices · 3.5 mm mini stereo jacks for connecting speaker and microphone · Compatible with Windows 10, XP, Vista, 7, 8 and 8.1 as well as Apple macOS 11.x.x (Latest Mac version) 2 System Requirements · Windows 10, XP (32-bit), Vista (32- and 64-bit), 7 (32- and 64-bit), 8 (32- and 64-bit) or 8.1 (32- and 64-bit), Apple macOS 11.x.x (latest Mac version) · Available USB port (USB 3.0 required for USB 3.0 speeds) · DVI* or HDMI monitor · 1.6 GHz Single Core processor (DVD playback on the add- on monitor requires a 2.0 GHz Dual Core processor) · 1 GB RAM · 30 MB of available disk space * Requires an HDMI-to-DVI adapter, such as P566-Series Package Contents · U442-DOCK22-B Dual-Display Docking Station · USB 3.0 Cable (USB-B to USB-A with USB-C Adapter, 6 ft.) · Power Adapter (Input: 100-240V, 50/60 Hz, 2A; Output: 20V 5A) · Owner's Manual 3 Optional Accessories · P312-Series 3.5 mm Mini Stereo Audio Cables · P566-Series HDMI-to-DVI Adapter Cables · P568-Series High-Speed HDMI Cables · U022-Series USB 2.0 A/B Device Cables · UR022-Series Reversible USB 2.0 A/B Device Cables · U322-Series USB 3.0 A/B Device Cables Product Overview Item 1 USB 3.0 Port 2 USB 3.0 Port 3 Speaker Jack 4 MIC Jack 5 USB 2.0 Ports 6 RJ45 Port 7 HDMI Connector 8 HDMI Connector 9 USB 3.0 Port (Type B) 10 Power Jack Description Connect to USB 3.0 devices Connect to USB 3.0 device with BC 1.2 charging Connect to a speaker or earphones Connect to a microphone Connect to a USB 2.0 device Connect to an Ethernet network Connect to an HDMI or DVI display* Connect to an HDMI or DVI display* Connect to a computer Connect to the power adapter *Requires an HDMI-to-DVI adapter 4 Product Overview 5 6 7 1 2 8 3 9 4 10 5 Product Overview Connection Diagram: 6 Installation Notes: · DisplayLink drivers are required for this device when using Windows OS. The drivers can be downloaded and installed from www. displaylink.com/downloads. · The following strings and screenshots may vary slightly in each operating system. The driver version is subject to change without notice. Windows 1. Click "Install" to execute the installation procedure. 2. Be patient while the installation is in progress. 3. Connect the Docking Station to a computer after driver installation is complete. 7 Installation macOS 1. Locate and double-click the .dmg file to start the installation, and click "Continue." 8 Installation 2. Click Continue > Agree. 9 Installation 3. Click Install > Continue Installation. 4. Be patient while the installation in in progress. 10 Installation 5. Click "Restart" to complete the installation. 6. Connect the docking station to a computer after the driver installation is completed. 11 Verifying the Installation When the installation is complete, follow the steps below to verify if the device is installed properly. Windows 1. Access Device Manager. Settings > Devices > Connected Devices 2. In the Device Manager window, a device named Dual Display Docking Station should be listed. Note: If there is a "?" or "!" mark next to the item, the device is not properly installed. Delete the item, unplug the device and repeat the installation steps. macOS 1. Access the Hardware list. Click the Apple icon at the top left corner of the screen. 12 Verifying the Installation 2. Click About this Mac > More info... > System Report. 3. In the System Report window, a device named Dual Display Docking Station should be listed. 13 Display Configuration Utility Settings: The supplied utility allows configuring the display mode, screen rotation, screen resolution and physical arrangement of your monitors. 1. Click the utility icon in Windows System Tray. Note: If you cannot find the icon in Windows System Tray, click the arrow icon to bring up the icon list to find it. 2. Select a preferred option, then click it. 14 Display Configuration Description of the Settings: Options Description DisplayLink Manager Enable the Windows screen resolution page Check for Updates... Check the latest driver and download if available Display Setting Submenu Screen Resolution Click to select an available resolution. Note that this function is invalid in mirror mode, as the resolution is defined as the resolution of the primary monitor Screen Rotation Rotate the screen according to the desired orientation Extend To The cursor can extend to desired screen via left/right/above/below movement Extend Extend the screen according to the desired orientation Set as Main Monitor Set this screen to the main screen Notebook Monitor Off Switch the add-on monitor to the main display and turn off the screen of the laptop. Note: This function works only when one add-on monitor is connected. This option will also only appear on the laptop screen. Mirror Duplicate the primary monitor to the monitor connected with the adapter Off Turn off the monitor 15 Display Configuration Display Setting Submenu Fit to TV Adjust the size of Windows Desktop on the TV. Note: This function works only when one add-on monitor is connected. This option will also only work in extended mode. The add-on monitor will change to extended mode if selecting this option while in mirror mode. Audio Setup Enable the Windows audio configuration page (this function works only in specific modes) Video Setup Enable the Windows screen resolution page Multi-Monitor Configuration: Extra HDMI monitors can be connected through the docking station if one monitor is already connected to the PC directly. Once the extra monitors are connected, the dock can be configured to use either "mirror mode" or "extended mode" or be set as the primary display. 16 Display Configuration Windows OS In desktop mode, right-click the desktop and select Display settings. Alternatively, click the utility icon in the Windows System Tray, and then select DisplayLink Manager or Video Setup. 17 Display Configuration Extended Mode 1. Refer to the Multi-Monitor Configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the Multiple Displays > Extend these displays. 4. Click "Apply" to confirm and close the settings screen. 18 Display Configuration 5. Once the setting is complete, simply drag and drop the application icons or the opened windows to the add-on monitor. However, some applications may not support displaying on the extended desktop. Mirror Mode 1. Refer to the Multi-Monitor Configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the Multiple Displays > Extend these displays. 4. Click "Apply" to confirm and close the settings screen. Set the Primary Monitor 1. Refer to the Multi-Monitor Configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the box of Make this my main display. Note: For some computers, you may need to disable the main display by unchecking the box of Extend the desktop onto this monitor or Extend my Windows desktop onto this monitor. 4. Click Apply to confirm and exit. 19 Display Configuration macOS 1. Click the Apple icon at the upper left corner of the screen and select System Preferences from the drop-down list. 20 Display Configuration 2. To switch to Mirror Mode, check the box in front of Mirror Displays. 21 Audio Configuration When the docking station is connected to a computer, the audio configuration may be changed to USB (Multimedia) Audio Device automatically (this setting depends on models). If it does not work, follow the steps below to set up. 1. Open the Control Panel, then select the hardware and sound icon. 2. Click Sound > Manage audio devices, then select USB Audio Device. 22 Troubleshooting 1. The cursor has disappeared If the status remains in the extended mode but the docking station is disconnected, the desktop will still extend to the add-on monitor. The cursor may not be found on the primary monitor. If it happens, connect the add-on monitor through the docking station again or keep moving the mouse. 2. Video playback in extended mode If the video or DVD playback quality is poor or low performance in extended mode, play it back on the primary monitor instead of the add-on monitor. 3. In Extended Mode, the add-on monitor has a black border around the desktop This happens when the resolutions used by the add-on monitor are greater than the resolutions used by the primary monitor. To solve the problem, configure the add-on monitor to use the same resolution as the primary monitor. 4. The add-on monitor is flickering This is usually caused by a low refresh rate. Mirror Mode Increase the refresh rate of the main monitor. This will in turn increase the refresh rate of the add-on monitor, stopping the flickering. Extended Mode Increase the refresh rate of the add-on monitor. 23 Troubleshooting 5. The video does not display properly in Full-Screen Mode. Try the following tips to improve the smoothness of video playback: a. Reduce the resolution of the display. b. Use the adapter in Extended Mode. c. Terminate any other CPU-intensive applications running on the computer. d. Some media players require DirectX hardware support to correctly operate. Try a different media player that requires less DirectX support. e. Drag the media player to the add-on screen and close the player. Restart the player and it should open on the add-on monitor. Now try playing the media file again. f. Reduce the hardware acceleration level of the primary display (NOT the add-on monitor) to levels 1, 2 or 3, then restart the media player. The hardware acceleration can be found by right-clicking on the desktop and clicking "Properties > Settings > Advanced > Troubleshoot." g. The video playback may be unusual when the add-on monitor is mirroring the primary display and there is another extended screen connected to the computer. The extended screen must be disabled before the content will be cloned correctly to the add-on monitor. 24 Specifications Host Interface Connector Video Resolution Supported Colors Audio Ethernet Power Supported Operating Systems Physical Properties USB 3.0 Video Output HDMI (x2) Host Upstream Link USB-B (Female) HUB Downstream Link USB-A (Female) Audio Port 3.5 mm Stereo Mini-Jack 2.1 Ethernet Port RJ45 Power DC Power Jack HDMI Single Display: 2560 x 1440 @ 60 Hz Dual Display up to 1080p @ 60 Hz 16-bit and 32-bit Color 2.1 Channel 10/100/1000 Mbps Power Mode Self-Powered Power Adapter Input: AC 100-240V Output: DC 5V 4A Operating Power: 14.43W Suspend Mode Power: 1.95W Windows 10, XP (32-bit), Vista (32- and 64-bit), 7 (32- and 64-bit), 8 (32- and 64-bit), 8.1 (32- and 64-bit) and Apple 11.x.x (latest Mac version) Housing: ABS Plastic Weight: 0.8 lb. (0.37 kg) 25 Specifications Storage Temperature Range Operating Temperature Range Relative Humidity Compliance -4° to 158°F (-20° to 70° C) 32° to 104°F (0° to 40°C) 20 to 80% RH, Non-Condensing CE, FCC Warranty & Product Registration 1-Year Limited Warranty Tripp Lite warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. Tripp Lite's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an authorized Tripp Lite service center. Products must be returned to Tripp Lite or an authorized Tripp Lite service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment, which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. EXCEPT AS PROVIDED HEREIN, Tripp Lite MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. 26 Warranty & Product Registration EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL Tripp Lite BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, Tripp Lite is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. PRODUCT REGISTRATION Visit tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product! ** No purchase necessary. Void where prohibited. Some restrictions apply. Open to U.S. residents only. See tripplite.com for details. FCC Notice, Class B This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 27 Warranty & Product Registration · Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user's authority to operate this equipment. WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union) Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to: · Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country) · Send the new equipment back for recycling when this ultimately becomes waste Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended. Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products. 1111 W. 35th Street, Chicago, IL 60609 USA tripplite.com/support 28 21-08-039 933F5B_RevBAdobe InDesign 16.3 (Windows) Adobe PDF Library 15.0