Introduction

Thank you for purchasing a Galanz product. Please read this manual carefully for correct usage and safety, and keep for future reference. For service, support and warranty information, call 1-800-562-0738.

©2021 Galanz Americas Limited Company

Important Safety Instructions

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

California Proposition 65 Warning

CALIFORNIA RESIDENTS ONLY
WARNING: This product can expose you to chemicals including styrene, which are known to the State of California to cause cancer, and bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

SOLO RESIDENTES DE CALIFORNIA
ADVERTENCIA: Este producto puede exponerlo a productos quémicos, incluido el estireno, que en el estado de California es cancerígeno, y al bisfenol A (BPA), que el estado de Califonia considera que causan defectos de nacimiento u otros daños reproductivos. Para obtener más información, vaya a www.P65Warnings.ca.gov

General Warning

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Grounding Instructions

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be equal to or greater than the electrical rating of the appliance.

Diagram Description: Shows a 3-pronged plug with a ground pin, labeled "Ground Plug", and a 3-slot receptacle, labeled "3-Prong Receptacle".

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Installation Guide

Electrical Requirements

The electrical requirements are a 120 volt 60 Hz, AC only, 20 amp. It is recommended that a separate circuit serving only the oven be provided. The oven is equipped with a 3-prong grounding plug. It must be plugged into a wall outlet properly installed and grounded.

Power Cord

Installation Steps

Diagram Description: Illustrates required clearances: 8 inches above the oven, 2 inches on each side. It also shows the oven placed on a countertop.

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Cooking Utensils Guide

This section lists which utensils can be used in this microwave, which have limited use for short periods, and which should not be used in this microwave.

Recommended Utensils

Limited Use Utensils

Not Recommended Utensils

Note: Should you wish to check if a dish is safe for microwaving, place the empty dish in the oven and microwave at high power level for 30 seconds. A dish which becomes very hot should not be used.

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Product Diagram

The product diagram identifies the following components:

  1. Control Panel
  2. Display Screen
  3. Door Button
  4. Oven Window
  5. Top Heating Element
  6. Upper Convection Fan
  7. Glass Turntable
  8. Roller Ring
  9. Shaft
  10. Baking and Roasting Pan
  11. Air Fry Kit
  12. Wave Guide (Please do not remove the mica plate covering the wave guide)
  13. Door Safety Lock System

Control Panel

The control panel features various buttons for operating the microwave oven:

First Time Use

If you are using your microwave for the first time, please be sure to:

NOTE: During initial start up you may detect a slight smell and/or smoke. Use Convection function at 400°F without food and let run for approximately 15 minutes.

Product Specifications

Power Supply120V/60Hz
Power Consumption (Microwave)1500W
Power Consumption (Convection)1450W
Rated Microwave Power Output1000W
Operating Frequency2450MHz
Outside Dimensions (W x H x D)21 1/4 X 11 7/8 X 18 2/4 inch
Oven Cavity Dimensions (W x H x D)14 3/4 X 8 11/16 X 16 inch
Oven Capacity1.2 Cu.Ft.
Net WeightApprox. 41.2lbs

Operation Instructions

Setting the Clock

You can set the clock in 12-hour or 24-hour by pressing CLOCK/TIMER in standby mode.

Example: How to set a 12-hour clock at 11:58.

  1. In standby mode, press and hold CLOCK/TIMER for 3 seconds to select 12-hour clock (press the pad again to select 24-hour clock).
  2. Press +/- until the correct hour is displayed.
  3. Press START or CLOCK/TIMER to confirm the hour.
  4. Press +/- until the correct minute is displayed.
  5. Press START or CLOCK/TIMER to confirm the minute and finish setting.

NOTE: While in the process of setting the clock, you can cancel the settings by pressing the STOP/CANCEL.

Timer

You can use the timer feature to count down a specific amount of time whether it's for cooking or for anything else.

Example: How to set the timer for 3 minutes and 50 seconds.

  1. Press CLOCK/TIMER once.
  2. Press +/- / +1MIN / +5MIN to enter the time. The maximum time you can set is 95 minutes.
  3. Press START to confirm and start countdown.

NOTE: Timer countdown can be seen for 5 seconds by touching CLOCK/TIMER. If STOP/CANCEL is pressed during these 5 seconds, the timer will be canceled.

Quick Start Microwave

Accessory Guide: Glass Turntable

This feature allows you to start the oven quickly at maximum microwave power. The longest cooking time is 95 minutes.

Example: How to quick start microwave for 3 minutes and 50 seconds.

  1. In stand-by mode, press +/- / +1MIN / +5MIN to enter the time.
  2. Press START to confirm and start cooking.

Microwave Cooking

Accessory Guide: Glass Turntable

This feature allows you to choose the power level and cooking time of microwave function. The longest cooking time is 95 minutes.

Example: Cook at 30% power level for 3 minutes and 50 seconds.

  1. Press MICRO pad once, the default power level is 100%(maximum power).
  2. Press +/- to select the 30% power level.
  3. Press START once to confirm the power level.
  4. Press +/- / +1MIN / +5MIN to enter cooking time.
  5. Press START to confirm and start cooking.

Power Level Chart:

Power LevelDisplayPower LevelDisplay
100%P10040%P-40
90%P-9030%P-30
80%P-8020%P-20
70%P-7010%P-10
60%P-600%P-00
50%P-50

Weight Defrost

Accessory Guide: Glass Turntable

The defrosting time and power level are automatically set once the food category and the weight are selected.

Example: How to defrost 8oz seafood.

  1. In standby mode, press the DEFROST TIME/WEIGHT twice.
  2. Press +/- to select food code 'dEF3' (Seafood).
  3. Press START once to confirm the food type.
  4. Press +/- to select the food weight.
  5. Press START to confirm and start defrosting.

Weight Defrost Food Chart:

FoodCodeMaximum Weight
MeatdEF148 oz
PoultrydEF248 oz
SeafooddEF332 oz

NOTE: During the defrosting program, the system will pause and alert the user to turn the food over when 1/3 of the defrosting time remains. After turning food over, close the door and press START to resume the defrosting.

Time Defrost

Accessory Guide: Glass Turntable

The defrosting power is adjusted automatically once the cooking time is programmed.

Example: How to defrost food for 3 minutes and 50 seconds.

  1. In standby mode, press the DEFROST TIME/WEIGHT once.
  2. Press +/- / +1MIN / +5MIN to select the defrosting time.
  3. Press START to confirm and start defrosting.

NOTE: During the defrosting program, the system will pause and alert the user to turn the food over when 1/3 of the defrosting time remains. After turning food over, close the door and press START to resume the defrosting.

Converting fractions of a pound to ounces:

Fractions of a poundOuncesFractions of a poundOunces
Less than .030.54 to .599
.03 to .091.60 to .6510
.10 to .152.66 to .7111
.16 to .213.72 to .7812
.22 to .274.79 to .8413
.28 to .345.85 to .9014
.35 to .406.91 to .9715
.41 to .467.97 to .9916
.47 to .538

Bake

Accessory Guide: Glass Turntable, Baking and Roasting Pan

For Bake, you can select the type of food you want to cook from the programs listed on the cooking label located on the interior panel of the appliance.

Auto Program: How to bake a 9 inch round pan cake.

  1. In standby mode, press the BAKE twice to use auto program.
  2. Press +/- to select food code 'Ab-2' (Cake).
  3. Press START once to confirm and start preheating.
  4. When preheating finishes, the oven will show 'Add Food 350°F' and sound periodically to remind the user to put the food inside.
  5. Open the oven door, the display will show the cooking time, and then place food into the oven. Close the oven door.
  6. Press START once to confirm and start cooking.

Bake Food Chart (Auto Program):

FoodCodePortionPreheating TemperatureCooking Time
CookiesAb-17 Cookies350°F13:00
CakeAb-29 inch round pan350°F20:00

Custom Program: How to set Bake by choosing time and temperature (400°F for 25 minutes).

  1. In standby mode, press the BAKE once to use custom setting (Default is 350°F).
  2. Press +/- to select temperature.
  3. Press START once to confirm the temperature.
  4. Press +/- / +1MIN / +5MIN to enter cooking time.
  5. Press START once to confirm and start preheating.
  6. When preheating finishes, the oven will show 'Add Food 400°F' and sound periodically to remind the user to put the food inside.
  7. Open the oven door, the display will show the cooking time, and then place food into the oven. Close the oven door.
  8. Press START once to confirm and start cooking.

NOTE: It can be programmed for four different temperatures: 350°F (default) → 375°F → 400°F → 300°F → 325°F. The longest cooking time is 95 minutes.

Air Fry

Accessory Guide: Glass Turntable, Air Fry Kit

For Air Fry cooking, you can select the type of food you want to cook from the programs listed on the cooking label located on the interior panel of the appliance.

Auto Program: How to air fry 16oz chicken wings.

  1. In standby mode, press the AIR FRY twice to use auto program.
  2. Press +/- to select food code 'AF-3' (Chicken Wings).
  3. Press START once to confirm food code.
  4. Press +/- to select food weight.
  5. Press START once to confirm and start cooking.

Air Fry Food Chart (Auto Program):

FoodCodeWeightCooking Time
Chicken DrumsticksAF-18 oz27:00
16 oz30:00
24 oz33:00
32 oz36:00
40 oz40:00
Chicken NuggetsAF-28 oz17:00
10 oz18:00
12 oz19:00
16 oz21:00
20 oz23:00
Chicken WingsAF-38 oz27:00
16 oz30:00
24 oz33:00
32 oz36:00
French FriesAF-48 oz22:00
10 oz24:00
12 oz26:00
14 oz28:00
Mozzarella SticksAF-58 oz14:00
10 oz15:00
12 oz16:00
14 oz17:00
16 oz18:00
18 oz20:00
Onion RingsAF-68 oz18:00
12 oz21:00
Popcorn ChickenAF-78 oz18:00
10 oz19:00
12 oz20:00
16 oz22:00
20 oz25:00

Custom Program: How to set AirFry by choosing time and temperature (350°F for 30 minutes).

  1. In standby mode, press the AIR FRY once to use custom setting (Default is 400°F).
  2. Press +/- to select the temperature 350°F.
  3. Press START once to confirm the temperature.
  4. Press +/- / +1MIN / +5MIN to set cooking time.
  5. Press START to confirm and start cooking.

NOTE: It can be programmed for three different temperatures: 400°F (default) → 350°F → 375°F. The longest cooking time is 95 minutes.

Roast

Accessory Guide: Glass Turntable, Baking and Roasting Pan

For Roast cooking, you can select the type of food you want to cook from the programs listed on the cooking label located on the interior panel of the appliance.

Auto Program: How to Roast 12oz roasted potatoes.

  1. In standby mode, press the ROAST twice to use auto program.
  2. Press +/- to select food code 'Ar-3' (Roasted Potatoes).
  3. Press START once to confirm food code.
  4. Press +/- to select food weight.
  5. Press START once to confirm and start cooking.

Roast Food Chart (Auto Program):

FoodCodeWeightCooking Time
Pork LoinAr-12 Lb35:00
3 Lb45:00
Pork TenderloinAr-21 Lb25:00
2 Lb35:00
Roasted PotatoesAr-34 oz26:00
6 oz28:00
8 oz30:00
10 oz32:00
12 oz34:00
16 oz38:00
Salmon FiletAr-44 oz21:00
8 oz24:00
12 oz27:00
16 oz30:00
20 oz33:00

Custom Program: How to set Roast by choosing time and temperature (400°F for 25 minutes).

  1. In standby mode, press the ROAST once to use custom setting (Default is 350°F).
  2. Press +/- to select temperature 400°F.
  3. Press START once to confirm the temperature.
  4. Press +/- / +1MIN / +5MIN to enter cooking time.
  5. Press START once to confirm and start cooking.

NOTE: It can be programmed for four different temperatures: 350°F (default) → 375°F → 400°F → 300°F → 325°F. The longest cooking time is 95 minutes.

Convection

Accessory Guide: Glass Turntable, Baking and Roasting Pan

This feature allows you to cook with powerful convection. During convection cooking, hot air is circulated throughout the oven cavity to brown and crisp foods quickly and evenly.

Example: How to cook with convection temperature 400°F for 25 minutes.

  1. In standby mode, press the CONV pad once to use custom setting (Default is 350°F).
  2. Press +/- to select the preheating and cooking temperature.
  3. Press START once to confirm the temperature.
  4. Press +/- / +1MIN / +5MIN to enter cooking time.
  5. Press START once to confirm the cooking time and start preheating.
  6. When preheating finishes, the oven will show 'Add Food 400°F' and sound periodically to remind the user to put the food inside.
  7. Open the oven door, the display will show the cooking time, and then place food into the oven. Close the oven door.
  8. Press START once to confirm and start cooking.

NOTE: It can be programmed for 10 different temperatures: 350°F (default) → 375°F → 400°F → 175°F → 200°F → 225°F → 250°F → 275°F → 300°F → 325°F. The longest cooking time is 95 minutes.

Microwave+Convection

Accessory Guide: Glass Turntable, Baking and Roasting Pan

This oven has five pre-programmed temperatures settings that make it easy to cook with both convection heat and microwave automatically. They are: 350°F→375°F→400°F→325°F. The longest time is 95 minutes.

Example: How to set the combination of microwave and convection at temperature 400°F for 30 minutes.

  1. In standby mode, press MICRO+CONV once to use custom setting (Default is 350°F).
  2. Press +/- to select the temperature.
  3. Press START once to confirm the temperature.
  4. Press +/- / +1MIN / +5MIN to select cooking time.
  5. Press START to confirm and start cooking.

NOTE: You can check the convection temperature during cooking by pressing the MICRO+CONV.

Sensor Cook

Accessory Guide: Glass Turntable

For sensor cook function, you can select the type of food you want to cook from the programs listed on the cooking label located on the interior panel of the appliance.

Auto Program: How to Cook 8oz fresh vegetables with sensor.

  1. In standby mode, press the SENSOR COOK once.
  2. Press +/- to select food code 'SC-4' (Fresh Vegetable).
  3. Press START once to start cooking.

Sensor Cook Food Chart (Auto Program):

CodeFoodWeight
SC-1Potato6 oz - 24 oz
SC-2Corn On The Cob1 - 4 servings
SC-3Fish7 oz - 21 oz
SC-4Fresh Vegetable7 oz - 21 oz
SC-5Ground Meat5 oz - 24 oz
SC-6Oatmeal5 oz - 16 oz

NOTE: After cooking for a period of time, the system will detect whether there is error. If there is error, for example, the sensor short circuit or open circuit, the system will stop automatically with the display showing "Er60", beeps sound until STOP/CANCEL is pressed. If there is no error, the system will judge corresponding cooking time based on the steam generated by the food; after cooking for a period of time, the countdown will display on the screen. During sensor cooking program, if STOP/CANCEL is pressed once or the door is opened, the system will turn back to standby mode. If during the longest sensor time the oven cannot judge the cooking time according the steam produced by food in the cavity, the cooking will auto-end.

Sensor Reheat

Accessory Guide: Glass Turntable

For sensor reheat function, you can select the type of food you want to cook from the programs listed on the cooking label located on the interior panel of the appliance.

Auto Program: How to Reheat Frozen Entrée.

  1. In standby mode, press the SENSOR REHEAT once.
  2. Press +/- to select food code 'SH-3' (Frozen Entrée).
  3. Press START once to start reheating.

Sensor Reheat Food Chart (Auto Program):

CodeFoodWeight
SH-1Dinner Plate7 oz - 24 oz
SH-2Chili5 oz - 24 oz
SH-3Frozen Entrée7 oz - 24 oz
SH-4Frozen Pizza5 oz - 16 oz
SH-5Mac and Cheese5 oz - 24 oz
SH-6Mashed Potatoes5 oz - 24 oz
SH-7Pasta5 oz - 24 oz

NOTE: After cooking for a period of time, the system will detect whether there is error. If there is error, for example, the sensor short circuit or open circuit, the system will stop automatically with the display showing "Er60", beeps sound until STOP/CANCEL is pressed. If there is no error, the system will judge corresponding cooking time based on the steam generated by the food; after cooking for a period of time, the countdown will display on the screen. During sensor cooking program, if STOP/CANCEL is pressed once or the door is opened, the system will turn back to standby mode. If during the longest sensor time the oven cannot judge the cooking time according the steam produced by food in the cavity, the cooking will auto-end.

Popcorn

Accessory Guide: Glass Turntable

Example: How to cook popcorn for 3 minutes and 30 seconds.

  1. In standby mode, press the POPCORN. The default time is 2 minutes and 20 seconds (For one bag around 3.5 oz).
  2. Press +/- to select the cooking time.
  3. Press START once to confirm and start cooking.

NOTE: The default time is 2 minutes and 20 seconds. For default time, you can skip step 2, directly press the dial to start if you prefer.

+30 Sec Function

In standby mode, press +30 SEC, the microwave program will start at 100% power level and cook for 30 seconds. During cooking, you can add cooking time by touching +30 SEC pad repeatedly. The longest cooking time is 95 minutes.

Example: During microwave cooking, add the cooking time by 2 minutes by utilizing the +30 SEC button.

  1. During cooking, suppose the display is showing 3:50.
  2. Press the +30 SEC 4 times.

NOTE: All preset programs cannot use +30 SEC during cooking, which includes: POPCORN, TIME/WEIGHT DEFROST, SENSOR COOK, SENSOR REHEAT.

Child Lock

The child proof lock prevents unsupervised operation by children.

Example: How to set/cancel the child lock.

  1. In standby mode, suppose the display is showing 11:58.
  2. Press and hold STOP/CANCEL for 3 seconds, then 'LOCK' appears. Press and hold for 3 seconds.
  3. Press and hold STOP/CANCEL for 3 seconds, then 'LOCK' disappears. Press and hold for 3 seconds.

Troubleshooting

Automatic Protection Mechanism

Cleaning and Care

Product Warranty

This warranty applies to products sold by Galanz Americas in the U.S. This warranty is in lieu of any other warranty and expressly applies to the individual product only.

Galanz product is warranted for one year following purchase for defects in material and workmanship. Please save your receipt as proof of purchase is required to make a warranty claim. During this period, we will provide the replacement cost of this product, a replacement or the equivalent, or repair per our discretion.

The warranty cannot be transferred through resale, including the resale through a 3rd party unauthorized retailer and is only bestowed upon the original consumer purchaser upon purchase from an authorized retailer.

This warranty does not cover and excludes damage or defects caused by:

Any subsequent damages caused by the above listed exclusions will not be covered and any claims determined to meet the above exclusions will be denied. All liability is limited to the purchase price and does not include any:

Every implied warranty, including any statutory warranty of merchantability or fitness for a particular purpose is disclaimed except to the extent prohibited by law, in which case such warranty is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states do not allow limitations on implied warranties or special, incidental, or consequential damages, so the above limitations may not apply to you.

If you have a claim under this warranty, please call our Customer Service number: 1-800-562-0738.

For faster service, please have the model number (from rating label), serial number (rear of the cavity), and receipt ready for the operator to assist you.

Warranty Registration

Please mail this warranty card to the address below within 30 days of purchase:

Galanz Americas, 55 Challenger Road, Suite 503, Ridgefield Park, NJ 07660.

PLEASE PRINT CLEARLY.

Name: _________________________________________

Address: _________________________________________________________________

City: _________________________ State: ___________ ZIP: ______________

Phone: _________________________ Email: _________________________________

Model Number: _________________________ Serial Number: ____________________

Purchase Location: _______________________________________________________

You must attach a copy of your purchase receipt to validate your registration.

Models: GSWWD12S1SA10A, 1.2 Cu Ft. Air Fry Microwave Oven with Sensor Cook, GSWWD12S1SA10A 1.2 Cu Ft. Air Fry Microwave Oven with Sensor Cook

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