Insta360 GO Ultra User Manual

1. Product Overview

1.1 Know Your Camera

The Insta360 GO Ultra camera has various components. Refer to the diagrams below for identification:

Camera Body (Front/Side View)

Diagram 1:

• 1. Flip Touchscreen
• 2. Shutter Button
• 3. Power Button
• 4. Q Button
• 5. Lanyard Hole
• 6. Indicator Light
• 7. Speaker
• 8. Unlock Button
• 9. Connection Contacts
• 10. Type-C Charging Port
• 11. Lock

Camera Body (Rear/Top View)

Diagram 2:

• 1. Indicator Light
• 2. Microphone
• 3. Ambient Light Sensor
• 4. Lens and Protective Mirror
• 5. Single Camera Button
• 6. Speaker
• 7. Lanyard Hole
• 8. microSD Card Slot
• 9. Locking Latch
• 10. Connection Contacts

1.2 Standard Accessories

The camera is compatible with various accessories to enhance shooting capabilities and adapt to different scenarios.

Magnetic Lanyard

Usage Steps:

1. Adjust the lanyard length.
2. Peel off the sticker on the chest badge. The magnetic side can attach to the Insta360 GO Ultra camera through clothing.
3. Rotate the gray silicone part to adjust the tilt angle for shooting.
4. Once the angle is set, tuck the magnetic lanyard into your clothing.

Important Notes:

• Do not use this accessory if you have a pacemaker.
• As shown in the chest badge diagram, do not attach the camera to the silicone side of the badge to prevent damage from falling.
• If the default angle with the magnetic lanyard feels too upward-facing, rotate the gray silicone part of the badge 180° for a more level view.

Simple Clip

Usage Steps:

1. Secure the Insta360 GO Ultra camera to the flat surface of the simple clip.
2. Clip the simple clip onto hat brims or similar positions for first-person perspective videos. The simple clip supports horizontal (16:9) or vertical (9:16) shooting.
3. Adjust the opening angle of the simple clip for a more ideal perspective.

Quick Release Anti-Lost Rope

Usage Steps:

1. Bend the quick-release bean rope and thread it through the camera's lanyard hole, then secure it.
2. Press the quick-release bean into the anti-lost rope buckle to ensure it's locked.
3. Thread the anti-lost rope through the magnetic lanyard and tighten it to secure it to the lanyard.
4. Attach the camera to the magnetic lanyard chest badge, allowing for horizontal or vertical attachment.

1.3 Check Camera Serial Number

You can find your GO Ultra camera and Expansion Pod serial numbers in the following ways:

1. Via Product Packaging: The serial numbers are located on the back of the packaging box.
2. Via Camera Settings:
   1. Power on the camera by pressing the Power Button.
   2. Swipe down to access the camera settings, navigate to "Settings" > "About Camera" to view the serial number.
3. Via Insta360 App:
   1. Connect the camera to the Insta360 App.
   2. Go to the App's settings page, tap "Device Information" to view the camera serial number.
4. Via Insta360 Studio:
   1. Open Insta360 Studio on your computer and import your footage.
   2. Select the footage, and in the right-hand menu, open the file properties window to view the camera serial number.

2. First-time Use

2.1 Install microSD Card

The camera uses a microSD card to store footage. Open the storage card compartment cover on the side of the camera to insert the microSD card.

This device is recommended to use UHS-I, V30, or higher speed cards with the exFAT format. Using cards with lower speeds may result in recording failures. Do not use UHS-II, UHS-III, or cards exceeding 2TB in capacity, as this may cause recording interruptions due to compatibility issues.

2.2 Power On

• Align the camera with the charging contacts and place it into the Expansion Pod. Press and hold the Expansion Pod's Power Button for 2 seconds to turn it on.
• To remove the camera, press and hold the unlock button while pulling out the camera module.

2.3 Connect and Activate

The GO Ultra requires activation via the Insta360 App for first-time use. You can download the Insta360 App by:

1. Scanning the QR code displayed on the camera screen after the first power-on.
2. Scanning the QR code on the packaging box.
3. Downloading from the "Download" section on the official Insta360 website.

After downloading, follow these steps to activate:

1. Turn on your phone's Wi-Fi and Bluetooth.
2. Open the Insta360 App. Tap the camera connection icon at the bottom of the homepage. Follow the prompts to connect to the device, matching the camera and the last 6 digits of its serial number. You will need to grant app permissions. During the first connection, confirm the connection on the Expansion Pod screen.
3. After successful connection, if a new firmware version is available, the App will notify you. Follow the App's instructions to update the camera firmware. Once updated, follow the App's prompts to activate the camera.

2.4 Charging

Use the original data cable included in the package to connect the Expansion Pod's Type-C port to a charger.

1. Place the GO Ultra camera into the Expansion Pod. Use the official data cable to connect the camera and charger.
2. During charging while the camera is off, the indicator lights on both the camera and Expansion Pod will be orange. Upon full charge, the Expansion Pod's light turns green. The light turns off after unplugging the charger.

Important Notes:

• When charging in the Expansion Pod, ensure the camera is securely seated and making proper contact.
• It is recommended to use a charger for camera charging. The maximum input is 5V/3A. Connecting to a computer or other power banks may result in insufficient power supply, preventing simultaneous charging of both the camera and the Expansion Pod.

Charging Times:

• GO Ultra Camera Charging Time*: 0-80%: 12 minutes, 0%-100%: 20 minutes.
• Expansion Pod Charging Time^: 0-80%: 18 minutes, 0%-100%: 40 minutes.

*GO Ultra camera charging time measured at 25°C in a lab environment, using a fully charged (≥70%) Expansion Pod, without connecting a USB-C charger, and with the camera powered off.

^Expansion Pod charging time measured at 25°C in a lab environment, using a 30W USB-C charger supporting PD 3.0 PPS protocol, with the Expansion Pod powered off and not connected to the camera. Actual charging times may vary.

3. Body Operation

3.1 Button Functions

Expansion Pod Power Button

Camera Status | Button Operation | Function

• Power Off: Single press: Turns on the camera. For first-time startup, press and hold for 2 seconds. Subsequent startups require a single press.
• Power On: Single press: Wakes up the screen and unlocks. Press and hold for 2 seconds: Turns off the camera. Press and hold for 7 seconds: Force shutdown.

Q Button

Camera Status | Button Operation | Function

• Power On: Short press: Cycles through shooting modes. Press again to select the highlighted mode. The Q button function can be customized in the settings to include preset switching, shooting/recording, pre-recording start/stop, marking during recording, entering/exiting albums, or accessing settings.

Shutter Button

Camera Status | Button Operation | Function

• Power Off: Single/Double press for quick shooting: Single press starts recording (default mode). Double press takes a photo. (Requires "Quick Shooting" to be enabled in camera settings. The function of single/double press can be customized.)
• Power On: Single press (when in preview): Starts photo or video capture based on the current mode. In video mode, a second press stops recording. Single press (in other interfaces): Returns to the preview screen and starts shooting in the selected mode.
• Long Press: When the App first connects to the camera, a short press of the Expansion Pod's shutter button or the single camera button confirms the connection. If "Long Press to Cancel Shooting" is enabled in settings, it allows quick cancellation of the current shot without saving.

Single Camera Button

When using the GO Ultra camera independently:

Camera Status | Button Operation | Function

• Power Off: Long press: Turns on the camera (2 seconds).
• Power On: Single/Double press for quick shooting: Single press for standard recording. Double press for taking photos. (Requires "Quick Shooting" to be enabled in settings. The function of single/double press can be customized.)
• Single press: Starts recording by default.
• Double press: Starts taking photos by default. (Customizable in settings for independent camera use.)
• Long press: Turns off the camera (2 seconds). Force shutdown (7 seconds).

Customizable Button Functions

You can customize the GO Ultra button functions according to your preferences:

1. After turning on the camera, enter the camera's menu.
2. In "Settings", select "Single Camera Button Settings" to customize the functions for the GO Ultra camera when it's operating independently. (This setting is only effective when the camera is on and not connected to the Expansion Pod.)

3.2 Two Ways to Use the Camera (Attached/Detached)

• Attached Use: When used as an all-in-one camera, the GO Ultra camera's buttons are disabled.
• Detached Use: The Expansion Pod allows for remote monitoring and album browsing, used in conjunction with the camera.

When the GO Ultra camera is detached, you can use the Expansion Pod's screen for remote preview. Data transmission is wireless, and performance may be affected by environmental factors, potentially leading to a slight decrease in preview quality. This is normal.

3.3 Quickly Identify Horizontal and Vertical Shooting

You can quickly distinguish between horizontal and vertical shooting modes by observing the camera lens position and indicator light direction.

• Selfie View (Camera facing you): Horizontal shooting: Indicator light is horizontal. Vertical shooting: Indicator light is vertical.
• When attached to the Magnetic Lanyard Chest Badge (looking down at the camera): Horizontal shooting: Lens is on the left, one indicator light visible. Vertical shooting: Lens is on the right, two indicator lights visible.

Diagram showing 16:9 and 9:16 aspect ratios.

3.4 Screen Functions

Touchscreen Operation

When the camera is on, the touchscreen displays the camera's home screen, along with shooting mode, battery level, and storage capacity. You can perform operations and switch interfaces by tapping or swiping the touchscreen.

• Tap Screen: Hides/shows information on the touchscreen.
• Swipe Down from Screen Edge: Enters the shortcut menu.
• Swipe Left/Right from Screen Center: Switches shooting modes.
• Swipe Right from Screen Edge: Enters the album page.
• Swipe Left from Screen Edge: Enters the shooting parameter settings page.
• Swipe Up from Screen Edge: Enters the shooting specification settings page.

Camera Home Screen

Diagram of the camera home screen with numbered indicators.

• 1. Storage Capacity: Displays the remaining number of photos or video recording time on the microSD card.
• 2. HDR: Indicates if HDR mode is enabled.
• 3. Tilt Correction: Enable/disable tilt correction. Supports up to 10° of minor image correction, with automatic cropping. Tilt correction is not supported when zoomed to 2x.
• 4. Shooting Mode Information: Displays the current shooting mode. Tap the icon to swipe and select different modes.
• 5. Single Camera Battery: Displays the remaining battery level of the GO Ultra camera.
• 6. Expansion Pod Battery: Displays the remaining battery level of the Expansion Pod.
• 7. Shooting Specification Information: Displays parameters for the current shooting mode. Tap the icon to modify parameters.
• 8. Zoom: Tap to quickly switch between 1x and 2x zoom.
• 9. Field of View: Tap the icon to switch viewing angles.

Shooting Modes

Swipe the shooting mode icon on the camera's home screen or swipe left/right in the center of the screen to select different shooting modes.

Mode | Description

• Video: Suitable for most scenarios, recording up to 4K ultra-clear video.
• Night Scene Video: Ideal for low-light conditions, such as night scenes or indoor environments, producing cleaner footage.
• Freeframe Video: Requires post-processing stabilization in the App or Studio, allowing for re-adjustment of aspect ratio and horizon lock.
• BabyCam View: Use with the BabyCam Clip for a cute forehead-view perspective.
• Motion Time-lapse: Suitable for time-lapse recording in moving scenes, creating a sense of travel through space.
• Still Time-lapse: For time-lapse recording with the camera stationary, capturing the passage of time.
• Loop Recording: Continuously records, saving the footage from the last fixed duration.
• Slow Motion: Records high frame rate slow-motion videos.
• Photo: Captures moments in dynamic scenes. Can enable Live Photo (captures a still image and a short video clip), with a maximum resolution of 12.5 megapixels.
• Star Time-lapse: Captures and stores multiple photos, automatically creating star trail effects.
• Burst Shot: Rapidly captures multiple photos.
• Interval Photo: The camera automatically takes photos at set intervals, useful for manually creating time-lapse videos later.

Swipe Down - Camera Menu

Swipe down from the top of the touchscreen to access the camera menu.

Diagram of the camera menu interface with numbered options.

• 1. Direction Lock: Tap to lock/unlock screen orientation. Supports screen rotation by default.
• 2. Indicator Light Brightness: Adjust the brightness of indicator lights on the Expansion Pod, camera top, and lens. Options: Low, Medium, High, or Off.
• 3. Brightness Adjustment: Tap to adjust screen brightness using a slider.
• 4. Lock Screen: Tap to immediately lock the screen. Swipe as prompted to unlock.
• 5. Beep Sound: Adjust the Expansion Pod's speaker volume. Options: High, Medium, Low, Mute, and Adaptive.
• 6. Camera Settings: Access more detailed camera settings.
• 7. Quick Shooting: When enabled, allows quick shooting using the Expansion Pod's shutter button or the independent camera button when the camera is off. You can customize the mode for single/double presses.
• 8. Pre-Recording: Records 10-30 seconds of video before the shutter button is pressed. Only available for Video, Night Scene Video, Freeframe Video, and BabyCam View modes with specific frame rates.
• 9. Interval Video: Can be executed when the camera is on or off. When enabled, you can set custom recording intervals and specifications for different scenarios. If set to independent camera recording, and the camera is detected in the Expansion Pod after the countdown, the interval recording will pause and restart.
• 10. AI Highlight Assistant: Automatically identifies highlight moments during shooting, allowing for faster editing with the App.
• 11. Timed Shooting: Use timed shooting in the current mode. You can customize the start time, frequency, specifications, shooting parameters, and field of view. This function is available for Video, Night Scene Video, Freeframe Video, Motion Time-lapse, Still Time-lapse, Loop Recording, Slow Motion, Star Time-lapse, Burst Shot, and Interval Photo modes.
• 12. Grid Lines: Tap to enable/disable grid lines.
• 13. Leveler: Tap to enable/disable the leveler.
• 14. Audio Settings: Adjust audio modes, select external microphones, and adjust gain for Bluetooth microphones. Options include wind noise reduction, voice enhancement, and stereo modes.
• 15. Long Battery Life Mode: Restricts some functions to extend shooting time by approximately 20%. Only supports standard video mode, with a maximum recording specification of 4K/30fps.
• 16. Kids Mode: Suitable for children or when worn by children. Reduces audio and visual stimuli to minimize accidental button presses.
• 17. Voice Control: Tap to enable/disable voice control. When enabled, you can use specific voice commands to record, take photos, or shut down the camera.
• 18. Gesture Control: Tap to enable/disable gesture control. When enabled, you can take photos or record videos using hand gestures.
• 19. Voice Broadcast: Tap to enable/disable voice broadcast. When enabled, the camera will announce certain operations and status updates.
• 20. Bluetooth: Tap to pair Bluetooth devices.

Swipe Up - Shooting Specification Settings

Swipe up from the bottom of the touchscreen to access shooting specification settings.

Diagram showing resolution, frame rate, and other settings.

Shooting Mode | Configurable Parameters

• Video: Motion HDR, stabilization level, aspect ratio, recording duration, resolution, frame rate.
• Night Scene Video: Stabilization level, aspect ratio, recording duration, resolution, frame rate.
• Freeframe Video: Motion HDR, aspect ratio, recording duration, resolution, frame rate.
• BabyCam View: Motion HDR, aspect ratio, recording duration, resolution, frame rate.
• Motion Time-lapse: Stabilization level, aspect ratio, recording duration, frame rate.
• Still Time-lapse: Resolution, frame rate, scene, stabilization level, aspect ratio, recording interval, recording duration.
• Loop Recording: Motion HDR, stabilization level, aspect ratio, loop duration, resolution, frame rate.
• Slow Motion: Stabilization level, aspect ratio, recording duration, resolution, frame rate.
• Photo: Photo format, aspect ratio, resolution, countdown timer.
• Star Time-lapse: Clip type, photo format, aspect ratio, recording duration, resolution, countdown timer.
• Burst Shot: Number of shots, pre-recording, photo format, aspect ratio, resolution, countdown timer.
• Interval Photo: Interval duration, photo format, aspect ratio, recording duration, resolution, countdown timer.

Swipe Left - Shooting Parameter Settings

Swipe left from the right edge of the touchscreen to access parameter settings.

Diagram showing various parameter settings like Filter, Shutter Speed, ISO, EV, WB, etc.

Parameter Setting | Description

• Filter: Adds various color styles to the image for enhanced visual appeal.
• Shutter Speed: Determines the amount of light entering the camera, affecting exposure and image clarity.
• Sensitivity (ISO): The sensor's sensitivity to light. Higher ISO values result in more exposure and brighter images.
• Exposure Compensation (EV): In Auto mode, adjust exposure compensation to manage over or underexposure.
• White Balance: Corrects color rendition and white balance issues, preventing color cast deviations.
• Metering: Affects the image's exposure and brightness. Different metering modes suit different shooting scenarios. Options include global metering or face priority.
• Motion Blur Reduction: When enabled, reduces screen brightness in low light, disables flicker reduction, and improves motion stability.
• Portrait Mode: Enhances facial brightness and skin texture for a bright, portrait style. Avoid using in high-intensity sports scenarios.
• Video Sharpness: Adjusts the video's clarity and edge sharpness.

Shooting Mode | Parameter Adjustment

• Video: Filter, EV, White Balance, Metering, Motion Blur Reduction, Portrait Mode, Video Sharpness.
• Night Scene Video: Filter, EV, White Balance, Metering, Motion Blur Reduction, Video Sharpness.
• Freeframe Video: Filter, EV, White Balance, Metering, Motion Blur Reduction, Video Sharpness.
• BabyCam View: Filter, EV, White Balance, Metering, Portrait Mode, Video Sharpness.
• Motion Time-lapse: Filter, EV, White Balance, Video Sharpness.
• Still Time-lapse: Filter, EV, White Balance, Video Sharpness.
• Loop Recording: Filter, EV, White Balance, Metering, Motion Blur Reduction, Video Sharpness.
• Slow Motion: Filter, EV, White Balance, Video Sharpness.
• Photo: Filter, EV, Metering, White Balance.
• Star Time-lapse: EV, White Balance.
• Burst Shot: Filter, EV, White Balance.
• Interval Photo: Filter, EV, White Balance.

Swipe Right - Album

Swipe right from the left edge of the touchscreen to access the album page and view your footage.

Diagram of the album interface.

3.5 LED Status Indicator

Operation | GO Ultra Camera Indicator Status | Expansion Pod Indicator Status

• Power On: Flashes blue 3 times, then solid blue. | Flashes blue 3 times, then solid blue.
• Standby/Charging/Fully Charged Standby/File Transfer Mode: Solid blue. | Solid blue.
• Power Off: Flashes blue 5 times. | Flashes blue 5 times.
• Charging: Solid orange. Light turns off after full charge. | Solid orange. Light turns green after full charge.
• Recording: Flashing red. | Flashing red.
• Time-lapse/Interval Recording: Flashing orange. | Flashing orange.
• Countdown Shooting: Flashing blue (if >1 second). Flashes blue rapidly 3 times (if ≤1 second). | Flashing blue (if >1 second). Flashes blue rapidly 3 times (if ≤1 second).
• Firmware Update: Flashing blue. | Slow flashing blue, solid blue after update completion.
• Storage Exception (Card Full, Write Error, No Card) or USB Exception: Solid yellow. | Solid yellow.
• Low Battery, Insufficient Storage, or Charging Error: Flashes yellow every 5 seconds, 3 times. | Flashes yellow every 5 seconds, 3 times.
• High/Low Temperature Warning: Flashes yellow rapidly 3 times. | Flashes yellow rapidly 3 times.
• Find My Status: Alternating red and blue lights. | Alternating red and blue lights.

3.6 Apple Find My

The GO Ultra supports Apple's Find My feature, allowing you to locate or retrieve your GO Ultra camera using an Apple device when it has power.

1. Turn on the camera. In the camera settings, select "Apple Find My" and tap "Start Pairing".
2. Open the "Find My" app on your Apple device. Under "Items", connect and add the Insta360 GO Ultra.
3. Once connected, you can use the "Find My" app to locate your GO Ultra camera.
4. To unpair the camera, triple-click the GO Ultra camera button and immediately press and hold it. You will hear a beep, indicating the reset is complete.

Important Notes:

• This feature is not supported when the GO Ultra camera has no battery.
• Only the GO Ultra camera can be located; the Expansion Pod cannot be found.
• This feature is exclusive to Apple devices. While it increases the chance of recovering your device, it does not guarantee retrieval. It is recommended to keep your personal devices secure.

4. Insta360 App

4.1 Connect to App

1. Turn on the camera.
2. Turn on your phone's Wi-Fi and Bluetooth.
3. Open the Insta360 App. Tap the camera icon on the homepage to connect. Follow the on-screen prompts to grant network, Bluetooth, location, local network, album, and notification permissions. Failure to grant permissions may result in the App not functioning correctly. During the first connection, confirm the connection on the Expansion Pod screen (or press the shutter button).

*If the above steps do not work, manually connect via your phone's Wi-Fi settings. Find the camera's name, tap it, enter the password, and then return to the App.

Troubleshooting Connection Issues:

• Ensure the Insta360 App has the necessary permissions enabled: network, Bluetooth, and local network.
• In the camera's settings, ensure Wi-Fi is set to "On".
• Place the camera close to your phone.

4.2 View Footage

You can browse and manage all your footage using the Insta360 App or Insta360 Studio.

• Via Insta360 App:
  1. Connect the camera to the Insta360 App.
  2. Go to the "Album" page to browse all footage.
  3. Tap any piece of footage to preview photos or videos in the player.
  4. Tap the export icon in the top right corner of the player to save footage to your phone's album.
• Via Insta360 Studio:
  1. Download and open the Insta360 Studio desktop editing tool from the official website.
  2. Connect the camera to your computer via USB cable and import your footage.
  3. Browse all content in the media list, with support for filtering and basic management operations.

4.3 Edit Footage

You can creatively edit and process your footage using the Insta360 App or Insta360 Studio.

• Via Insta360 App:
  1. Editing Page:
     1. Connect the camera to the Insta360 App.
     2. Go to the "Editing" page.
     3. In "Start Creating", select footage for manual editing or use "One-Click Edit" to automatically generate clips.
     4. The editing page also offers rich theme templates and AI creative effects to help you easily create stunning videos.
  2. Album Page:
     1. Connect the camera to the Insta360 App.
     2. Go to the album page to view all footage and tap any item.
     3. Perform basic editing operations like trimming, speed adjustment, and color correction in the player.
• Via Insta360 Studio:
  1. Download and open the Insta360 Studio desktop editing tool from the official website.
  2. Connect your camera to your computer and import your footage.
  3. You can directly use Insta360 Studio's built-in editing tools and extensive media library for your creative editing.

4.4 Transfer Media Files

You can import files shot by the camera to your phone or computer for backup, or use the Insta360 App and Insta360 Studio for editing and exporting.

The following describes file transfer methods between the camera and Insta360 App, computer, and between Insta360 App and computer.

Camera File Transfer to Insta360 App

• Wireless Connection (iOS/Android Compatible):
  1. Connect the camera to the Insta360 App.
  2. Go to the App's album page.
  3. Tap the "Multi-select" icon in the top right corner to choose footage for transfer.
  • Tap the export icon below to save footage to your phone's album. Do not exit the App or lock your phone during export.
  • Tap the download icon below to download footage to the App's album.

If the camera cannot connect to the Insta360 App, please check the following:

• Ensure both the camera and App are updated to the latest version.
• Check your phone's system settings to confirm Wi-Fi connection. If not connected, enter the Wi-Fi password, restart the camera and phone, and try again. If connection still fails, go to your phone's Wi-Fi settings, forget the network for the camera, and try reconnecting.
• Confirm that your phone has granted GPS and Bluetooth permissions to the Insta360 App. For Android phones, ensure "WLAN+" or "Automatic Wi-Fi Switching" is turned off (if available). For iPhones, go to your phone's system settings, find Insta360, and ensure "Local Network" is enabled.

Camera File Transfer to Computer

Mac/Windows General Method:

1. Connect the camera to your computer using the official Type-C data cable.
2. With the camera powered on, select "File Transfer" and wait for the camera drive to appear on your computer.
3. Open the "DCIM > Camera01" folder and copy the pictures/videos to your computer.

If the camera cannot connect to the computer, please check the following:

• Ensure the camera firmware is up-to-date.
• Use the official data cable for transfer; non-official products may have compatibility issues.
• Ensure the camera is powered on.

App File Transfer to Mac Computer

• iOS Devices:
  1. Connect your phone to your computer and open "Finder", select your device.
  2. In the "Finder" window, select "Files", then find "Insta360".
  3. Click the small triangle next to "Insta360" to open the folder.
  4. Export App files to your computer: Select the "DCIM" folder, drag the files to your desired location (e.g., desktop).
  5. Import computer files to the App: Create a folder named "IMPORT" on your desktop, drag the desired files into it, then drag the "IMPORT" folder into the "Insta360" folder. After transfer, restart the App on the device to view files.

  Important Notes:

  • The folder name "IMPORT" must be in all capital letters and spelled correctly for the replacement to work.
  • File transfer progress may not be displayed on the computer; please wait patiently.
  • Restart the App after transfer to view files.
• Android Devices:
  1. Install Android File Transfer software on your computer.
  2. Connect your phone to your computer, open the software, and navigate to the Insta360 App album folder via the following path: Android > data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal.
  3. Copy files from this folder to your computer, or place computer files into this folder to complete efficient transfer between the App and your Mac computer.

App File Transfer to Win Computer

• iOS Devices:
  1. Install "iTunes" software on your computer.
  2. Connect your device to your computer using the official Type-C data cable. Open iTunes and authorize access to your iPhone as prompted.
  3. After authorization, click the device icon in the top-left corner of iTunes and go to the device's file page.
  4. In the left-side menu, select "File Sharing" and choose "Insta360".
  5. Export App files to your computer: Select the "DCIM" folder, click "Save", and choose a location to save them.
  6. Import computer files to the App: Create a folder named "IMPORT" on your desktop, drag the desired files into it, then drag the "IMPORT" folder into the "Insta360" folder. After transfer, restart the App on the device to view files.

  Important Notes:

  • The folder name "IMPORT" must be in all capital letters and spelled correctly for the replacement to work.
  • Restart the App after transfer to view files.
• Android Devices:
  1. Connect your phone to your computer (some phones may require entering "Manage Files" mode).
  2. Open "My Computer", double-click "Internal Storage" to access the device's folder directory. Navigate to the Insta360 App album folder via the following path: Android > data > com.arashivision.insta360akiko > files > Insta360OneR > galleryOriginal.
  3. Copy files from this folder to your computer, or place computer files into this folder to complete efficient transfer between the App and your Windows computer.

5. Maintenance and Care

5.1 Firmware Update

Camera firmware is essential for optimal performance. Always update to the latest firmware for the best experience. Firmware can be updated via the Insta360 App or a computer.

*Before updating firmware, ensure the camera has at least 20% battery. Do not power off the camera during the update process.

• Via Insta360 App Update:
  1. Connect the camera to the Insta360 App.
  2. If a new firmware version is available, the App will prompt you. Follow the on-screen instructions to complete the update.

Why did the App firmware update fail? Check if the following conditions are met:

• Place the camera and phone close to each other.
• Keep the App running in the foreground; do not exit or switch to the background.
• Ensure a stable mobile network connection.

If these conditions are met, restart the device and try the firmware update again. Alternatively, update the firmware via a computer.

• Via Computer Update:
  1. Turn on the camera.
  2. Connect the camera to your computer using the official data cable and select "USB Drive" mode.
  3. Download the latest firmware version from the official website. Copy the downloaded file (e.g., "Insta360GOUltraFW.pkg") to the root directory of the camera's storage space on your computer. Do not rename the file.
  4. Disconnect the camera from the computer. The camera will automatically power off. Manually turn the camera back on. After a moment, the firmware update will begin, indicated by a flashing blue light.
  5. Upon completion, the camera will automatically restart.

5.2 Waterproofing Precautions

1. The GO Ultra camera (without the Expansion Pod) does not require an additional protective case for underwater activities and can be used for short periods (less than 1 hour) at depths of up to 10 meters. The Expansion Pod offers IPX4 splash resistance only when the camera is inside it; do not use the Expansion Pod underwater.
2. For optimal waterproofing, especially during activities like diving or surfing with high water impact, or for extended underwater shooting, use the Insta360 Dive Case.
3. The camera comes with a lens protective mirror pre-installed. Ensure it is fully screwed on to maintain the camera's waterproofing and shooting performance.
4. Before shooting underwater, replace the built-in protective mirror with the underwater high-definition lens for the best results. (The underwater high-definition lens cannot be used with the Dive Case simultaneously.)
5. Before use, ensure the charging contacts on the camera's back and the Expansion Pod are clean and free from dirt or oxidation. Make sure the microSD card compartment cover on the camera's side is fully sealed (no orange color visible) to maintain waterproofing.
6. If using the GO Ultra camera (without the Expansion Pod) in saltwater:
• Gently rinse the camera surface with clean water.
• Soak in fresh water for 10 minutes.
• Wipe dry with a soft cloth and let it air dry in a ventilated area.
• Once the camera surface is completely dry, you can remove the microSD card. Avoid water droplets entering the camera body through openings during this process to prevent damage.

To maintain the GO Ultra camera's optimal waterproofing:

• Avoid sudden changes in temperature or humidity, which can cause condensation on the camera's surface or inside.
• Do not use a hairdryer to blow air into the microphone or speaker, as this can damage the internal waterproof membrane.
• Do not operate the camera outside the recommended temperature range (-20°C to 40°C) or in extremely humid environments for extended periods (>1 hour), such as saunas or hot springs.
• When storing, avoid high temperatures and humidity. Also, keep it away from perfumes, cosmetics, and other items that could corrode the contacts and affect product performance.
• Avoid submerging the camera in water too quickly, as the sudden impact with the water surface can cause water ingress.
• If the camera gets wet or is used underwater, the noise reduction and microphone pickup performance may be affected. This is normal. If wet, let it air dry for 6-8 hours to gradually recover. After underwater use, allow at least 24 hours for drying.
• Do not drop the camera or subject it to other impacts.
• Do not disassemble the GO Ultra camera.

5.3 Cleaning Precautions

1. If foreign objects are found on the lens protective cover, clean them with clean water, a lens pen, air blower, or lens cloth.
2. If foreign objects are found on the lens, clean them with a lens pen, air blower, or lens cloth.

5.4 Underwater Use Precautions

Precautions for Replacing the Underwater High-Definition Lens

After shooting underwater with the underwater high-definition lens, you must replace it with the standard protective mirror for optimal shooting results. Due to the high humidity in wet environments, moisture may remain on the lens during replacement, potentially causing fogging in subsequent shots.

To avoid this, follow these steps:

1. After underwater shooting, shake the device 3-5 times to remove as much surface water as possible.
2. Remove the underwater high-definition lens and use a clean paper towel or cleaning cloth to wipe the lens barrel threads.
3. Shoot for about 10 minutes at 4K/60fps to gently warm the camera and help evaporate residual moisture. Alternatively, use a hairdryer on a cool setting to blow air onto the lens area for about 10 minutes (you can also dry the protective mirror simultaneously).
4. Once the lens barrel is completely dry, install the standard protective mirror back onto the camera.

Warm Tips:

• The removed underwater high-definition lens can be dried with a hairdryer on a cool setting to prevent fogging during the next underwater shoot.
• When replacing lenses, try to do so in a dry, ventilated environment to minimize the risk of moisture buildup.
• If fogging occurs, you can remove the protective mirror and process it by shooting at 4K/60fps or using a cool hairdryer.