Instruction Manual for FUJITSU models including: Fujitsu Lifebook, U9310X

Print Preview - C:\DOCUME~1\miclem\LOCALS~1\Temp\.aptcache\ae11s1be/tf11s8qr

miclem

Removing and installing components during servicing - CNET ...

Publication Date. 05/2020. Order No.: A26391-K496-Z320-1-7619, edition 1 ... Please follow the safety notes provided in the "Safety/Regulations" manual.

FUJITSU LIFEBOOK U9310X - CNET Content

6 = Combined headphones/microphone port 7 = Loudspeakers 8 = SmartCard reader The descriptions in this document show the standard product configuration ... Please pay special attention to the sections in the manual marked with the symbol on the left. When connecting and disconnecting cables, observe the relevant ...

cdn.cnetcontent.com › bf › 1aFUJITSU LIFEBOOK U9310X

Radiocomponent:WirelessLAN:Bluetooth,safetynotes If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must be sure to observe the following safety notes when using your notebook: • Switch off the radio components when you are in an aircraft or driving in a car.


File Info : application/pdf, 99 Pages, 3.35MB

PDF preview unavailable. Download the PDF instead.

bf1ab7f5-8d3f-4eb3-8f0c-9cfdce807503
Operating Manual

System

FUJITSU LIFEBOOK U9310X

Congratulations on your purchase of an innovative
product from Fujitsu.
The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: · our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk") · Your sales partner · Your sales office We hope you enjoy working with your new Fujitsu system!

Issued by / EU importer Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions 2020. All rights reserved. Publication Date 05/2020
Order No.: A26391-K496-Z320-1-7619, edition 1

FUJITSU LIFEBOOK U9310X

Operating Manual

Innovative technology

7

Ports and controls

9

Important notes

12

First-time setup of your device

16

Working with the notebook

19

Security functions

57

Connecting external devices

67

Removing and installing components

during servicing

73

Settings in BIOS Setup Utility

74

Troubleshooting and tips

79

Technical data

88

Manufacturer's notes

92

Index

93

Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries. Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.s. Bluetooth® and the Bluetooth logo are registered trademarks of Bluetooth SIG, Inc. Adobe Reader is a trademark of Adobe Systems Incorporated. USB Type-CTM and USB-CTM are trademarks of the USB Implementers Forum in the USA and other countries. All other trademarks specified here are the property of their respective owners. Copyright No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu. No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.

Contents

Contents
Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Additional safety notes for devices with radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Travelling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Notebook: transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Mains adapter connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Opening the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Switching on the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programming the ON/OFF button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Different ways to use your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
From notebook to Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Select display orientation (portrait or landscape orientation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 From Tablet PC to notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Switching off the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Closing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Use the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the stylus pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using the device as a notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Virtual numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Shortcut Button for Microsoft Windows Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Keyboard with backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the power-management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Adjusting fan control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Fujitsu

3

Contents

Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 SIM card (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Wireless LAN / Bluetooth / LTE radio components (configuration dependent) . . . . . . . . . . . . . . . . . 50 Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Access via LTE (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Your USB Type-C Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Ports on the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Setting up the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Connecting the mains adapter to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Connect the notebook to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Switching on the notebook via the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Switching off the notebook via the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Disconnecting the notebook from the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Brief overview of security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Setting up the fingerprint sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Configuring the palm sensor (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Protecting BIOS Setup Utility (supervisor and user password) . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Password protection for booting of the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 SmartCard reader (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Inserting the SmartCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Trusted Platform Module - TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Connecting an external monitor to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
USB port Intel® ThunderboltTM 3 with charging function and display port (USB Type-C) . . . . 70 USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Headphones/microphone/Line-In/Line-Out/headset-combi port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Operating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 76

4

Fujitsu

Contents
Exit Discarding Changes ­ Discard changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . 76 Load Setup Defaults ­ Copy Standard Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Discard Changes ­ Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . 76 Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . 76 Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Erase Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Executing a reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Forced shut down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Carry out a system or battery reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 The notebook's date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Battery indicator does not illuminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 When certain characters are entered on the keyboard, only numerals are written . . . . . . . . . . . . . 81 The notebook's LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 The LCD screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 The cursor does not correctly follow the pen movements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Pen input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 The battery discharges too quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 SmartCard reader is not recognised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Acoustic warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Restoring the contents of the hard disk under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Restoring the system under Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 USB Type-C Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Screen resolutions for integrated screen and external screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Mains adaptor (notebook computer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Mains adaptor (port replicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Manufacturer's notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 TCO Certified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Electrical safety including ergonomic requirements (GS, depending on the device) . . . . . . . . . . . 92 SAR limit value (Specific Absorption Rate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Other certification markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Fujitsu

5

Contents

6

Fujitsu

Innovative technology
Innovative technology
... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. With the user-friendly "BIOS Setup Utility" you can control your notebook's hardware and better protect your system against unauthorised access by using the powerful password properties.
Information on the connections and user components of your notebook can be found in "Ports and controls", Page 9.
Further information
The Windows drivers for your device can be found on our Internet site. The factory installation of your device does not support any other operating system. Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used. Software oriented components of these instructions refer to Microsoft products, if they come within the scope of the delivery. If you install other software products, pay attention to the operating instructions of the manufacturer.

Fujitsu

7

Innovative technology

Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings.
Indicates important information for the proper use of the device.



This font This font This font
"This font"
Key This font

Indicates an activity that must be performed Indicates a result
indicates data entered using the keyboard in a program dialogue or at the command line, e.g. your password (Name123) or a command used to start a program (start.exe) indicates information that is displayed on the screen by a program, e.g.: Installation is complete. indicates
· terms and texts used in a software interface, e.g.: Click on Save · names of programs or files, e.g. Windows or setup.exe. indicates
· cross-references to another section, e.g. "Safety information" · cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts/" · Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g: F10 indicates terms and texts that are emphasised or highlighted, e.g.: Do not switch off the device

8

Fujitsu

Ports and controls

Ports and controls

This chapter presents the individual hardware components of your device. It gives you an overview of the device's indicators and connections. Please familiarise yourself with these components before you start to work with the device.

Notebook open

1

2

3

1

4 5 6 7
9

10 7
8

1 = Microphone 2 = Infrared camera 3 = Camera LED 4 = Shortcut Button for Microsoft Windows Ink 5 = Tablet mode camera 6 = Status display of tablet mode camera

7 = Status indicators 8 = Fingerprint sensor or palm sensor
(configuration dependent) 9 = Touchpad 10 = Touchpad buttons

Fujitsu

9

Ports and controls Left side

1 23

4

56

78

1 = DC input connector (DC IN)
2+3= USB port Intel® ThunderboltTM 3 with charging function and display port (USB Type-C Gen2)
4 = HDMI port

5 = USB 3.2 port with charging function (USB Type-A, Anytime USB charge)
6 = Combined headphones/microphone port 7 = Loudspeakers 8 = SmartCard reader

The descriptions in this document show the standard product configuration with Intel® ThunderboltTM 3.
The following alternative USB configuration without Intel® ThunderboltTM 3 is also available for projects:
· Pos. 2 = USB 3.2 Gen2 port with charging function and DisplayPort (USB Type-CTM)

Right side

12 3 4

5

6

7

8

9

1 = Eyelet for the optional pen tether
2 = Pen slot
3 = SIM card slot (configuration-dependent, protected by cover)
4 = Loudspeaker

5 = ON/OFF button 6 = Memory card slot 7 = USB 3.2 port (USB Type-A) 8 = LAN connector (removable) 9 = Security Lock device

10

Fujitsu

Bottom

Ports and controls

1 1 = Battery reset button (pushed)

Fujitsu

11

Important notes
Important notes
INmopteosrtant no te s
This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook.
Safety notes
SNaoftetsynotes
Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left. When connecting and disconnecting cables, observe the relevant notes in this operating manual. In order to prevent burn injury or the device from overheating, do not lay the device directly on your lap and make sure that the ventilation openings are not obstructed. Read the information on the ambient conditions in the "Technical data", Page 88 and "First-time setup of your device", Page 16 before preparing your notebook for use and switching it on for the first time. When cleaning the device, please observe the relevant notes in the section "Cleaning the notebook", Page 15. Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual.
This notebook complies with the relevant safety regulations for data processing equipment. If you have questions about using your notebook in a particular area, please contact your sales outlet or our Hotline/Service Desk.

12

Fujitsu

Important notes
Additional safety notes for devices with radio components
RWBlauirdeitoleocsoosthmL,ApsaoNfn:eetynnt:otes
If a radio component (Wireless LAN, Bluetooth, LTE) is integrated in your notebook, you must be sure to observe the following safety notes when using your notebook: · Switch off the radio components when you are in an aircraft or driving in a car. · Switch off the radio components when you are in a hospital, an operating room or near a medical
electronics system. The transmitted radio waves can impair the operation of medical devices. · Switch off the radio components when you let the device get near flammable
gases or into hazardous environments (e.g. petrol station, paintshops), as the transmitted radio waves can cause an explosion or a fire.
For information on how to switch radio components on and off, see chapter "Switching the wireless components on and off", Page 50.
Energy saving
NEnoetergsysaving
Switch the notebook off when it is not in use. Switch off external, connected devices if you are not using them. If you use the energy saving functions, the notebook uses less energy. You will then be able to work for longer before having to recharge the battery.
Energy efficiency is increased and the environmental impact is reduced. You save money while protecting the environment.
Energy saving under Windows
 Make use of the power management features (see ""Using the power-management features", Page 44").

Fujitsu

13

Important notes
Travelling with your notebook
MNTrooatbneissblepoooprkteartaiotinon
Please observe the points listed below when travelling with your notebook.
Before you travel
 Back up important data stored on your hard disk.
TNroatveeblo,nooktebook
 Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Information on activating data encryption is provided in the documentation for your wireless component.
 If you wish to use your notebook during a flight, first check with the flight attendants if it is OK to do so.
When travelling in other countries
 If you are travelling abroad, check that the mains adapter can be operated with the local mains voltage. If this is not the case, obtain the appropriate mains adapter for your notebook. Do not use any other voltage converter!
 Check whether the local mains voltage and the power cable are compatible. If this is not the case, buy a power cable that matches the local conditions.
 Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrated into your notebook computer. Please observe the additional safety instructions for devices with radio components, found in the handbook "Safety/formalities".
Notebook: transporting
Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).
 Switch the notebook off.  Unplug the mains adapter and all external devices from the power socket.  Disconnect the mains adapter cable and the data cables for all external devices.  Close the LCD screen.  To protect against damaging jolts and bumps, use a notebook carrying
case to transport your notebook.

14

Fujitsu

Important notes
Cleaning the notebook
Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself. Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth.
 Switch the notebook off.
 NCKTLoCeoleuytDaecbnsbhocoipnaroagredken
The surface can be cleaned with a dry cloth. If particularly dirty, use a damp cloth that has been dipped in water mixed with mild domestic detergent and then carefully wrung out. You can use disinfectant wipes to clean the keyboard and the touchpad. Ensure that no liquid enters the device.

Fujitsu

15

First-time setup of your device
First-time setup of your device
FGierstti-ntigmsetasretetudp
Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17. The mains adapter must be connected during the entire installation process. A system test is performed when your device is first switched on. Various messages can appear. The display may remain dark for a short time or may flicker. Please follow the instructions on the screen. NEVER switch off your device during the first-time setup process.
The battery must be charged if you want to operate your device using the battery. When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions. For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device.
Unpacking and checking the device
Should you discover any damage that occurred during transportation, notify your local sales outlet immediately!
 Unpack all the individual parts. PTraacnksapgoinrtg
 Check your device for any visible damage which may have occurred during transportation.
You may need the packaging in the future, if you need to transport your device.

16

Fujitsu

First-time setup of your device

Selecting a location
SDMealvienicsetaindgaapltoecration
Select a suitable location for the device before setting it up. Follow the instructions below when doing so:
· Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result.
· Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
· The underside of the device heats up during normal operation. Prolonged contact with the skin may become unpleasant or even result in burns.
· Place the device on a stable, flat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.
· Keep other objects at least 100 mm / 3.94 inches away from the device and its mains adapter to ensure adequate ventilation.
· Never cover the ventilation slots of the device.
· Do not expose the device to extreme environmental conditions. Protect the device from dust, humidity, and heat.

Mains adapter connecting
PMraeipnasraindgafpotreor peration
Observe the safety notes in the enclosed "Safety/Regulations" manual.
The supplied power cable conforms to the requirements of the country in which you purchased your device. Make sure that the power cable is approved for use in the country in which you intend to use it.

 Connect the power cable (1) to the power adapter provided for the device, see
chapter "Technical data", Page 88.

 Plug the mains cable (2) into a mains outlet.

3

 Connect the mains adapter cable (3) to the DC jack (DC IN) of the device.

2

1

Fujitsu

17

First-time setup of your device
Switching on the device for the first time
Switchingon for thefirsttime
When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter. During the installation process, DO NOT restart the device unless you are requested to do so!
To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk.

2 1
 Press the ON/OFF button (1) for about one second to switch the device on.
 The power-on indicator (2) lights up whenever the system is switched on.
 During installation, follow the instructions on screen.
If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device or on the Internet under "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com".

18

Fujitsu

Working with the notebook
Working with the notebook
Noteboo k, ope ration
This chapter describes the basics for operating your notebook. Please read the chapter entitled "Connecting external devices", Page 67 for instructions on how to connect devices such as a mouse and a printer to the notebook.
Please refer to the notes in "Important notes", Page 12.
Status indicators
Statusindicators
The status indicators provide information about the status of the power supply, the hard disk and the keyboard functions.
F

Fujitsu

19

Working with the notebook

Indicator F

Description
Power-on indicator/Standby
PSotawnedrb-oyninidnidciactaotror
· Indicator is illuminated: The notebook is switched on.
· The indicator flashes: The notebook is in sleep mode (Save-to-RAM). · The indicator is not lit: The notebook is switched off or the notebook is in
Save-to-Disk mode.
Battery status indicator/power connector The state of charge of the battery is shown by the battery indicator.
With mains adapter connected:
· The indicator lights up orange: the mains adapter is connected and the battery is being charged.
· The indicator lights up red: The mains adapter is not connected and the battery power is below 20%.
· Indicator flashes orange: the mains adapter is connected but the battery cannot be charged as the battery is too hot or cold for charging. The charging process is continued as soon as the battery reaches a permissible temperature again.
· Indicator flashes red: An error has occured. · Indicator not lit: The battery is not being charged (the battery is already more
than 90% charged or the mains adapter is not connected and the battery power is above 20%).
Batterysintyadmticubasotinol rdicator
F Lock indicator
FInLdoiccaktor
The indicator lights up: The key combination Fn + F has been pressed. The special functions of the Fn (function) keys (see section "Key combinations", Page 39) can be executed by pressing the keys directly, without having to press the Fn key.
Num Lock indicator
NInudmicaLtoocrk
Indicator is illuminated: The Num key has been pressed. The virtual numerical keypad is activated. You can output the characters indicated on the upper right of the keys.
Caps Lock indicator
ICnadpicsaLtocr k
Indicator is illuminated: The Caps Lock key has been pressed. All the characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.
Scroll Lock indicator
ISncdrioclalLtoorck
Indicator is illuminated: the key combination Fn + Scr has been pressed. The effect that this key has varies between applications.

20

Fujitsu

Opening the notebook

Working with the notebook

 Open the LCD screen.

Fujitsu

21

Working with the notebook
Switching on the notebook
NPowteebro-onk:insdwiictcahtoinr g on

2 1

 Press the ON/OFF button (1) for about one second to switch the device on.
 The power-on indicator (2) lights up whenever the system is switched on.

Programming the ON/OFF button

You can program the ON/OFF button:

Operating system Windows 10

Menu
Control Panel - Hardware and Sound - Power Options

If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page 57.

22

Fujitsu

Working with the notebook
Different ways to use your notebook
During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish.
From notebook to Tablet PC

 Raise the LCD display into a vertical position. You can fold the LCD screen down infinitely variably in an angle between 0 and 360 degrees.
 Fold the monitor down completely until the rear side of the monitor is resting on the bottom of the device.

Fujitsu

23

Working with the notebook

The monitor is now secured in the tablet position. The keyboard, touchpad and touchpad buttons are switched off in this position.
Select display orientation (portrait or landscape orientation)
DLPaoisnrptdrlasicytaoprieenotraietinotnation
You can choose to use either portrait or landscape orientation for the display, or whether the display orientation should automatically adapt to the orientation of the Tablet PC.
You can change these settings under Control Panel - Hardware and Sound - Windows Mobility Center / Rotate screen.
In Settings there are profiles saved for operation with different screen orientations. These profiles have preset standard configurations that can be modified as desired. These settings do not just affect the screen settings on the Tablet PC, but also those on externally connected monitors.

24

Fujitsu

From Tablet PC to notebook

Working with the notebook

 Raise the LCD screen into a vertical position.  Fold down the monitor until you reach the desired position.

Fujitsu

25

Working with the notebook

Switching off the notebook
Notebook
 Close all applications and then shut down the operating system (please see the "Operating System Manual").

26

Fujitsu

Closing the notebook

Working with the notebook

 Fold the LCD screen onto the lower section of the notebook.
Handwriting recognition
For detailed information on handwriting recognition, see the documentation on your operating system. At present, handwriting recognition under Windows supports the following languages: English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch, Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian. Under Windows you can set the required language under Control Panel ­ Time, Language and Region ­ Language.

Fujitsu

27

Working with the notebook

Touchscreen
LNCoDtescreen
Information on screen resolution can be found in the section "Screen resolutions for integrated screen and external screens", Page 90.

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a particular resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear image.

The resolution of your notebook's screen is set to the optimum at the factory.

With the present standards of production technology, absolutely flawless screen images cannot be guaranteed. There may be a few constantly light or dark pixels (picture elements) on the screen. The maximum permitted number of such faulty pixels is specified in the international standard ISO 9241-307 (Class II).

Example:

A monitor with HD resolution 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consists of three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO 9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.

Pixel
Subpixel Cluster

A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by complete functionality of the display.
A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function.
A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block.

Background lighting
LCD screens are operated with background lighting. The luminosity of the background lighting can decrease during the period of use of the notebook. However, you can set the brightness of your screen individually.
Synchronising the display on the LCD screen and an external monitor
For more information, please refer to the chapter "Key combinations", Page 39 under "Display output, switch between".

28

Fujitsu

Working with the notebook

Use the touch screen
You can execute commands as follows: · using the stylus pen (supplied with your device). · using your fingers
Using fingers
You can execute certain commands by using your finger tip on the touchscreen of your device.
Everything which you can select or activate using your finger tip can also be selected or activated using the pen.

Calibrate screen for touch
For information on how to calibrate your device to use the touch screen, refer to the chapter "Calibrating the pen", Page 32.
Please note: There are separate calibration programs available for calibrating the stylus pen and for calibrating finger-based operation. Do not use the calibration tool for the stylus pen to calibrate finger-based operation.

Using the stylus pen
Pen
4

1 = pen tip

5

2 = pen button (= right mouse button)

3 = pen button (= delete function)

4 = charging contacts

5 = eyelet for optional pen strap

3 2

1
You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool. A pen tether is available as an optional extra and you can use this to tie the eyelet on the pen to the eyelet on the Tablet PC.

Fujitsu

29

Working with the notebook

Use only the pen provided with your Tablet PC. Do not use substitutes that were not designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen.
While writing, you should take care not to scratch the surface of the display (e.g. with a wristwatch or bracelet).

The Tablet PC's pen is an electronic instrument that can be damaged if used improperly. Handle the pen with care.
The following list contains guidelines for proper pen handling:
· Do not gesture with the pen.
· Do not use the pen as a pointer.
· Do not use the pen on surfaces other than the screen of the Tablet PC.
· Do not try to turn the thumb grip on the pen. The grip is used to place the pen in its slot or to remove it from the slot.
· Never store the pen with the tip bearing the weight of the pen (e.g. with the tip down in a pen holder). If the pen is stored with the tip pointing down, this may have an adverse effect on the pen mechanism (particularly at high temperatures). In this case the pen tip may react as though it is constantly being pressed down. To avoid damage, the pen should be stored in the slot when not in use.
The pen can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the pen down firmly.

The screen responds to entries made with the tip of the finger or the pen when the tip of the finger or the pen is in direct contact with the screen.

You can use the pen to run all functions for which you would otherwise use a mouse.

Handling Selecting menu items Starting programs
Moving an object/window

Mouse Click with the left-hand mouse button.
Double click with the left-hand mouse button. Drag with the left-hand mouse button held pressed.

Opening a context Click with the right-hand mouse

menu

button.

Moving the cursor -

Pen
Touch the menu entry with the pen tip.
Briefly touch the program icon twice with the pen tip.
Place the pen tip directly on the object/window. Hold the pen tip pressed against the screen. Move the desired object/window.
Place the pen directly on the required element and hold the pen pressed against the screen.
Place the pen tip directly on the screen.

30

Fujitsu

Working with the notebook
Pen position
To prevent the pen from becoming jammed in its slot (1), always make sure that you insert the pen the right way round into its slot on the right side of the device (the charging contacts on the pen point left from the view below).

1
Energy saving functions of the pen
To save energy, the pen automatically switches off after 10 minutes of inactivity and is then in power saving mode. The pen automatically returns to normal operating mode after the next contact with the pen tip.

Fujitsu

31

Working with the notebook
Charging the pen battery
The pen contains an integrated battery, which is automatically charged when the pen is fully inserted into its slot. The pen is also charged when the notebook is in power saving mode or is switched off. A charging time of approximately 15 seconds is sufficient to enable to pen to be used for 90 minutes again.
 Insert the pen fully in the slot.
 After a charging period of approximately 5
minutes, the pen battery is fully charged.

Setting the pen
Operating system Windows 10

Menu
You can make various settings for the pen under System Control Hardware and Sound - Pen and Touch.

Calibrating the pen

Via the operating system, you must calibrate your tablet PC before first use with the pen, so that it recognises the pen as accurately as possible.
You should also always repeat the calibration if the co-ordination between the pen and cursor movement deteriorates.

Operating system Windows 10

Menu
To calibrate, call up the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats.

32

Fujitsu

Working with the notebook
Attach the pen tether (optional)
You can attach the pen with a pen tether (available as an option) to prevent it being dropped or becoming lost.
 Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.

Fujitsu

33

Working with the notebook
Using the device as a notebook
Touchpad and touchpad buttons
Keep the touchpad clean. Protect it from dirt, liquids and grease.
Touchpad
Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.
1 = Touchpad 1
2 = Touchpad buttons

2
You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
You can also deactivate the touchpad via the keyboard, so that you cannot move the cursor unintentionally (see chapter "Key combinations", Page 39).
Moving the pointer
 Move your finger on the touchpad.
 Touchpad
The pointer will move.
Selecting an item
 Move the pointer to the item you wish to select. Touchpad
 Tap the touchpad once or press the left button once.
 The item is selected.
Executing commands
 Move the pointer to the field you wish to select.
Touchpad
 Tap the touchpad twice or press the left button twice.
 The command is executed.

34

Fujitsu

Working with the notebook
Dragging items
 Select the desired item.
Touchpad
 Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position.
 The item will be moved.
Switching the Touchpad on and off
You can switch the touchpad on and off using the keyboard, see "Key combinations", Page 39.

Fujitsu

35

Working with the notebook
Keyboard
KNBeuytmtboeonrasicrdkeypad
The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.
The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows. Additional functions supported by the keys are described in the relevant manuals supplied with your application programs. The figure below shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated.
The illustrations shown below may differ from your actual device.

Num

=
0}

+=

=

0}

=
0}

0

}

+ Alt Gr

=
0}

36

Fujitsu

Key

Working with the notebook
Description Backspace key The Backspace key deletes the character to the left of the cursor.
Backspace
Tab key The Tab key moves the cursor to the next tab stop.
Tabkey
Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key.
ERLinenteeufrekneedy
Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.
SChaipftskLeoyck
Shift key The Shift key causes uppercase characters to appear. In the case of overlay keys, the character printed on the upper left of the key appears when that key is pressed.
Shiftkey
Fn key The Fn key enables the special functions indicated on overlay keys (see "Key combinations", Page 39).
Fnkey
Cursor keys The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right.
Cursor ckeonystrol
Windows key The Windows key switches between the start screen and the last used application.
Windowskey
Menu key The Menu key opens the menu for the active application.

Fujitsu

37

Working with the notebook
Virtual numeric keypad
NViurtmuaeLlronicukmeeyrpiacdkeypad
To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
The keyboard layout shown below may differ from your actual device.

1 = Valid characters when the Num key is not activated

2 = Valid characters when the Num key is activated

Further information about the status indicators can be found in chapter "Status indicators", Page 19.

Country and keyboard settings
 Change the country and keyboard settings as described in the documentation for your operating system.

38

Fujitsu

Working with the notebook

Key combinations
Keycombinations
The following description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers.
Other key combinations are described in the relevant manuals supplied with your application programs.
Key combinations are entered as follows:
 Press the first key in the combination and keep it pressed.  While holding the first key down, press the other key or keys in the combination.

If the key combination Fn + F is pressed: The special functions of the Fn keys can be executed by pressing the keys directly without also having to press the Fn key.

Combination

Description
Switching the microphone on/off This key combination enables and disables the microphone.
FMnic+rFo1phone

Switching the loudspeakers on and off This key combination switches your notebook's loudspeakers off and on.
FLonu+dFs2peakers
Decrease volume This key combination reduces the volume of the internal loudspeakers.
FVonl+uFm3e
Increase volume This key combination increases the volume of the internal loudspeakers.
FVonl+uFm4e
Switching the wireless components on / off This key combination switches the wireless components off or on.
FWnir+eFle5sscomponents

Switching the touchpad and touchpad buttons on/off This key combination switches the touchpad and the touchpad buttons on or off.
TFonu+cFh6padbuttons
Decrease screen brightness This key combination decreases the brightness of the screen.
SFLCnc+rDeFse7cnrbereignhtness

Increase screen brightness This key combination increases the brightness of the screen.
FSncr+eFe8nbrightness

Fujitsu

39

Working with the notebook

Combination
Ctrl + Alt + Del

Description
Energy saving functions Use this key combination to activate the power management functions (see chapter "Using the power-management features", Page 44).
FEn+erFg9ysavingfunctions
Toggle output screen Use this key combination to select which screen(s) is/are used for display if an external monitor is connected.
Screen output is possible:
· only on the notebook's LCD screen · on the LCD screen of the notebook and the external monitor
at the same time · only on the external monitor
This setting is useful if you would like a high resolution and a high refresh rate on an external monitor.
FTong+gFl1e0outputscreen
Activate/deactivate keyboard backlight On backlit keyboards, this key combination activates or deactivates the backlight.
FAnc+tivsaptaec/edekeacytivatekeyboardbacklight
Switch between open applications Use this key combination to switch between several open applications.
Alt +Ta b
Windows security/Task-Manager This key combination opens the Windows security/Task-Manager window.
Ctrl+Alt+D el
Back tab This key combination moves the cursor back to the previous tab stop.
SBahcifkt +taTba b

Key combinations using the Windows keys are detailed in the manual for your operating system.
In addition, the following non-labelled key combinations are supported:
· Fn + S = Pause · Fn + B = Break · Fn + R = SysRq

40

Fujitsu

Working with the notebook
Shortcut Button for Microsoft Windows Ink
KBeacykbgoraorudnd lighting
Your device has a shortcut button (1). Briefly pressing the shortcut button opens the sticky notes application Microsoft Windows Ink. Pressing the shortcut button for long opens the Fujitsu Utility Function Manager. You can also enable the shortcut button when the device is used in the tablet position with the screen folded down. You can activate or deactivate the shortcut button with the Fujitsu Utility Function Manager.
1

Keyboard with backlight
KBeacykbgoraorudnd lighting
On this version of the keyboard, repeated pressing of the key combination Fn + space bar allows the background lighting to be switched on and off and also
a choice to be made between two levels of brightness.
In battery mode, it is recommended to turn on the backlight only when needed and to use the lower brightness level to maximize battery life.

Fujitsu

41

Working with the notebook
Camera
Camera
Your device has an infrared camera (1) and a tablet mode camera (2). The infrared camera enables authentication with Microsoft Windows Hello. The Tablet mode camera allows camera shooting with the screen folded down when the device is in Tablet mode.
1
2

Depending on the software used, you can use the cameras to take pictures, record video clips or take part in web chats.
Each camera has its own status indicator. The respective status indicator lights up when the camera is active.
· The picture quality depends on the lighting conditions and the software being used. · You can only use the camera with a particular application (e.g. an Internet telephony
program or a video conferencing program which supports a camera). · When using the camera, the notebook support must not shake. · The camera automatically adjusts itself to the current light level. For this reason the
LCD display may flicker while the light level is adjusted.
Further information on use of the camera and additional settings can be found in the Help function of the program which uses the camera.

42

Fujitsu

Working with the notebook
Rechargeable battery
RBLiaefetct,hebarayrtgteerayblebattery
During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 800 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions.
Charging, caring for and maintaining the battery
Battery
The notebook's rechargeable battery can only be charged when the ambient temperature is between 5 °C / 41 °F and max. 35 °C / 95 °F. You can charge the battery by connecting the notebook to the mains adapter (see "Mains adapter connecting", Page 17). Please note that the rechargeable battery will not be charged if its state of charge is between 90 % and 100 %. If the state of charge of the rechargeable battery is less than 90 % and the mains adapter is connected, the battery will be charged to 100 %. If the battery is running low you will hear a warning alarm. If you do not connect the mains adapter within five minutes of the warning alarm described above, your notebook will automatically switch off.
monitoring the battery charging level
Batterystatusmeter
Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. When you place the mouse pointer on the battery symbol, the system displays the battery status.

Fujitsu

43

Working with the notebook
Using the power-management features
PBoawtteerry
The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it.
Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
When you close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode.  Select the power management functions in your Control Panel.
If you need further information about an option, you can get help about most settings by pressing the key combination Fn + F1 to show the Microsoft help.
When the notebook is in power-saving mode, the following must be remembered:
During power saving mode, open files are held in the main memory or in a swap file on the hard disk. Never turn off your notebook while it is in a power saving mode. If the built-in battery is nearly empty, close the open files and do not go into power saving mode.
If you do not intend to use your notebook for a long period of time:  Exit power saving mode if necessary via the mouse or keyboard or by switching on the
notebook.  Close all opened programs and completely shut down the notebook.
If you operate the notebook in battery mode: When the system is running in battery mode, the power consumption can be adjusted.  Click on the battery symbol in the task bar.  Choose between optimum performance and optimum battery consumption.

44

Fujitsu

Working with the notebook
Adjusting fan control
You can adjust the fan control in the BIOS Setup Utility. The following settings are available: · Normal: The system is cooled to ensure that the maximum system
performance is always available. · Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.  Call up the BIOS Setup Utility.  In the menu Advanced - Miscellaneous Configurations select the Fan Control function.  Choose the setting Normal or Silent.
Instructions for how to call up and operate the BIOS-Setup-Utility can be found in chapter "Settings in BIOS Setup Utility", Page 74.
With the Fujitsu Utility Function Manager you can also switch between these two settings with Windows. In the Function Manager, select the Fan menu item with the options Quiet Mode (corresponds to Silent) and Normal Mode.

Fujitsu

45

Working with the notebook

Memory cards
Slot
Your notebook is equipped with an integrated memory card reader.
Observe the manufacturer's instructions when handling the memory cards.
Memory card

Supported formats
Your notebook supports the following formats: · Secure Digital (SDTM card) · SDHC · SDXC

Inserting the memory card

 Carefully push the memory card into the slot until you feel it click into place. The
label area must be facing upward. Do not
apply any force, otherwise the delicate
contact surfaces could be damaged.
Memory card
 Depending on the particular type
used, the memory card may protrude
slightly from the slot.

Removing the memory card
Memorycard
In order to protect your data, always follow the correct procedure for removing the card (see the documentation for your operating system).
 Press on the memory card (1). Memory card
 The memory card is released and
can now be removed.  Pull the memory card out of the slot (2).
1 2

46

Fujitsu

Working with the notebook
Loudspeakers and microphones
MVLoiculurdomsppehecoaonkneetrrosl
You will find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 9. Please refer to chapter "Key combinations", Page 39 for information on setting the volume and also enabling/disabling the loudspeakers via the keyboard.
If you attach an external microphone, the built-in microphone is disabled. When you connect headphones or external speakers, the built-in speakers are disabled. Information on connecting headphones and a microphone can be found in "Connecting external devices", Page 67.

Fujitsu

47

Working with the notebook
SIM card (configuration dependent)
Your device supports cards in Micro-SIM format (15 mm x 12 mm). The device also supports the eSIM function. For information, please contact your network provider. A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network. When handling SIM cards, follow the instructions supplied by the provider.
Inserting the SIM card
 Switch the device off ("Switching off the notebook", Page 26).

5

2

3

4

1

 Open the slot cover (1).  Pull the SIM card holder out of the slot (2).  Insert the SIM card (3) in the SIM card holder as shown.  Push the SIM card holder back into the slot (4).  Close the slot cover (5).  Switch the device on again ("Switching on the notebook", Page 22).

48

Fujitsu

Working with the notebook
Removing a SIM card
 Switch the device off ("Switching off the notebook", Page 26).

5

2

3

4

1

 Open the slot cover (1).  Pull the SIM card holder out of the slot (2).  Remove the SIM card from the SIM card holder (3).  Push the SIM card holder back into the slot (4).  Close the slot cover (5).  Switch the device on again ("Switching on the notebook", Page 22).

Fujitsu

49

Working with the notebook
Wireless LAN / Bluetooth / LTE radio components (configuration dependent)
The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device.
Depending on the device configuration you ordered, your device will be equipped with Wireless LAN, Bluetooth or LTE.
Switching the wireless components on and off
 To switch the radio components on or off, press the key combination Fn + F5 . BWluiretloeossthLAN If you switch off the radio components, the Bluetooth and LTE modules and the wireless LAN transmission unit (antenna) are also switched off. Pay attention to the additional safety notes for devices with radio components provided in the "Safety/Regulations" manual. Details on using a Wireless LAN can be found in the online help system included in the Wireless LAN software. For further information about LTE, please contact your service provider.
Setting up WLAN access
· Requirement: A WLAN must be available and you must have the corresponding access information.
Information on configuring the WLAN access can be found in the documentation for your operating system.

50

Fujitsu

Working with the notebook
Access via LTE (configuration dependent)
If you ordered an integrated LTE module with your system, you can enjoy optimum reception and maximum energy efficiency without awkward cables or antennas. An installed LTE module is ready for immediate use. If you did not order an LTE module, you can purchase the accessories for LTE reception from your retailer or your Fujitsu Technology Solutions dealer. For information about connecting with the LTE network, please see the documentation for the hardware that you will be using. You can connect your device to the internet via LTE. To do this, use one of the following connection types: · Integrated LTE module (the type depends on your model variant) · a USB dongle (a USB stick with your mobile phone provider's SIM card) · a mobile end-device (e.g. mobile phone with Bluetooth or cable connection)

Fujitsu

51

Working with the notebook
Ethernet and LAN
Eth ern et LAN
The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network).
 Pull the LAN adapter out of the LAN port on the notebook in the direction of the arrow.

1 2

 Push the LAN adapter upwards in the direction of the arrow (1).
 Connect the network cable to the LAN adapter (2).
 Connect the network cable to your network port.

Your network administrator can help you to configure and use the LAN connections.
The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer.
Use a shielded network cable (CAT 5e).

52

Fujitsu

Working with the notebook
Your USB Type-C Port Replicator (optional)
Your Port Replicator is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer, etc. The features offered by the Port Replicator include standard ports for monitor, audio and other USB devices, such as mouse and keyboard. You need only connect the notebook to the Port Replicator in order to work with your peripheral devices.
In addition to the USB type-C port replicator described here, this system also supports a Thunderbolt 3 port replicator, which is also connected to the system via the USB type-C connector.
Ports on the Port Replicator
PortsReplicator

8
1 2

6 5 4
3

7 2

8

9 10

1 = Combined headphones/microphone port 2 = USB port 3.2 Gen1 (USB Type-A) 3 = VGA monitor port 4 = HDMI port 5 = DisplayPort 6 = LAN port 7 = USB 3.2 Gen1 port only for data
connection (USB Type-C)

8 = ON/OFF switch with power-on indicator
9 = DC input connector (DC IN)
10 = USB 3.2 Gen1 port for data connection and power supply for the notebook (USB Type-C)

Fujitsu

53

Working with the notebook

Setting up the port replicator
Select a suitable location for the Port Replicator before setting it up. Follow the instructions below when doing so:

· Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage.
· Place the port replicator on a stable, flat and non-slip surface. Please note that the port replicator's rubber feet may mark certain types of surface.
· Never place the port replicator and the mains adapter on a heat-sensitive surface.
· Do not expose the port replicator to extreme environmental conditions.
Protect the port replicator from dust, humidity and heat.

Connecting the mains adapter to the Port Replicator

 Connect the power cable (1) to the power adapter provided for the device, see
chapter "Technical data", Page 88.

 Plug the power cable into the mains

socket (2).

3

 Connect the mains adapter cable to the DC

2

jack (DC IN) of the Port Replicator (3).

1

When the notebook is connected to a Port Replicator, the operating system creates a hardware profile for the "Docked" mode. In this profile, for example, the setting is saved as to which monitor was last used for output. This profile will be loaded, as soon as the notebook is connected to a Port Replicator of the same type.

54

Fujitsu

Working with the notebook
Connect the notebook to the port replicator
 Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook. 1
2
 Connect one end of the USB cable (USB Type-C) to the USB 3.2 Gen2 port with charging function (USB Type-C) on the notebook (1).
 Connect the other end of the USB cable (USB Type-C) to the USB 3.2 Gen1 port for data connection and power supply (USB Type-C) on the Port Replicator (2).

Fujitsu

55

Working with the notebook
Switching on the notebook via the port replicator

 Press the ON/OFF button on the port replicator to switch the notebook on. You can configure the function of the ON/OFF switch under Windows (see "Programming the ON/OFF button", Page 22). The settings apply both to the ON/OFF switch of the notebook and to the ON/OFF switch of the Port Replicator.
Switching off the notebook via the Port Replicator
 Close all applications and shut down your operating system (please refer to the manual for the operating system).
If the notebook cannot be shut down properly, press the ON/OFF switch on the notebook for about four seconds. The notebook will switch itself off. Any data not saved may be lost.
Disconnecting the notebook from the Port Replicator
 Disconnect the supplied USB cable (USB Type-C) from the USB 3.2 Gen 2 port (USB Type-C) of the notebook.

56

Fujitsu

Security functions
Security functions
Securityfunctions
Your notebook has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are.
Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information: · Make regular backups to external data carriers such as external hard
drives, CDs, DVDs or Blu-ray Discs. · Some security functions need you to choose passwords. Make a note
of the passwords and keep them in a safe place. If you forget your passwords you will need to contact the our Service Desk. Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance.
If you change the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable. Therefore, Fujitsu recommends to generally set up a supervisor password with the setting Password Severity = Strong.

Fujitsu

57

Security functions

Brief overview of security functions
Detailed information about the security equipment of your device can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on the Internet at "http://www.fujitsu.com/fts/support/index.html".

Security functions Security Lock Fingerprint sensor (configuration dependent) Palm sensor (configuration dependent) BIOS password protection
Boot from removable media
Owner Information
SmartCard reader (configuration dependent) Trusted Platform Module

Type of protection Mechanical
Biometric
Biometric

Preparation
Fit and lock the Kensington Lock Cable (accessory).
Install the supplied fingerprint software.
Installing the supplied software

Password protection for BIOS Setup, operating system and hard disk with supervisor and user password. The passwords consist of a maximum of eight alphanumeric characters.

Specify at least one supervisor password in the BIOS Setup and activate the password protection for the operating system and hard disk as desired.

Prevents unauthorised booting of an operating system from external media (e.g. USB stick, USB CD-ROM drive etc.).

In the BIOS Setup, go to the Security menu and edit the option Boot from Removable Media.

Overlay service desk or owner In the BIOS Setup, go to the

information during the boot Security menu and edit the

process.

option Owner Information.

PIN and SmartCard protection To use the SmartCard reader

for operating system

functions, install the supplied

(or other suitable) software.

Identification and authentication Define a supervisor password

of the notebook

in the BIOS Setup and enable

the TPM (Security Chip).

58

Fujitsu

Security functions
Setting up the fingerprint sensor (configuration dependent)
Fingerprintsensor
The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password.

1
 You must install the fingerprint software in order to be able to use the fingerprint sensor (1). The current AuthConductor Basic software for hand vein and fingerprint sensor is available on the Internet at "https://www.fujitsu.com/emeia/solutions/business-technology/security/product/secure/"

Fujitsu

59

Security functions
Configuring the palm sensor (configuration dependent)
Palm veinsensor
The palm vein sensor can record the image of the pattern of the veins of the hand. This image is evaluated by additional software and can be used instead of a password.
 To be able to use the palm vein sensor (1), you must install the software.
1

The current AuthConductor Basic software for hand vein and fingerprint sensor is available on the Internet at "https://www.fujitsu.com/emeia/solutions/business-technology/security/product/secure/"
Using the Security Lock
Your device comes with a Security Lock device for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.
Fujitsu recommends the use of a combination lock.



Fit the Kensington Lock Cable on the

device
AUSMensecticniu-hgtrhaittehnyefiLtcKpoareclobkntaescicnktgiuotpnonLock Cable

on

your

notebook.

60

Fujitsu

Security functions
Configuring password protection in BIOS Setup Utility
Before using the various options for password protection in the BIOS Setup utility to increase data security, please observe the following: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warranty and a charge will be made for assistance.
Password protection
Your password can be up to 32 characters long and can contain letters, numbers and special characters. When using special characters, you must remember that these are dependent on the country variants of the keyboard used.
If you change the Password Severity setting from Strong to Stringent in the Security BIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password. In this case, the system can remain permanently unusable. Therefore, Fujitsu recommends to generally set up a supervisor password with the setting Password Severity = Strong.
Protecting BIOS Setup Utility (supervisor and user password)
If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password.
BIOS SetupUtility
The supervisor password and the user password both prevent unauthorised use of the BIOS Setup Utility. With the aid of the supervisor password you can access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You can only set up a user password if a supervisor password has already been assigned.
Please refer to section "Settings in BIOS Setup Utility", Page 74 for a description of how to call up and operate the BIOS-Setup-Utility.

Fujitsu

61

Security functions
Assigning the supervisor and user passwords
 Start the BIOS Setup Utility and go to the Security menu.  Select the Set Supervisor Password field and press the Enter key.
 With Enter new Password: you are asked to enter a password.
 Enter the password and press the Enter key.
 Confirm new Password requires you to confirm the password.
 Enter the password again and press the Enter key.
 Changes have been saved is a confirmation that the new password has been saved.
 To set the user password, select Set User Password and proceed exactly as when configuring the supervisor password.
 If you do not want to change any other settings, you can exit BIOS Setup Utility.
 In the Exit menu, select the option Save Changes & Exit.  Select Yes and press the Enter key.
PSUuaspesserpwrvaoisrsdowr poardssword
 The notebook is then rebooted and the new password comes into effect. It will now be necessary
to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings.
Changing the supervisor or user password
You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password.
UPSausepssrepwrvaoissrsdowrpoardssword
 Call the BIOS Setup Utility and go to the Security menu.  When changing the password, proceed exactly as for password assignment.
Removing passwords
To remove a password (without setting a new password) perform the following steps:
SPUuaspesser pwrvaoissrsodwrpoardssword
 Start the BIOS Setup Utility and go to the Security menu.  Highlight the Set Supervisor Password or Set User Password field and press the Enter key.
 You will be requested to enter the current password by the Enter Current Password prompt.
You will be requested to enter a new password by the Enter New Password prompt.
 Press the Enter key twice.  In the Exit menu, select the option Save Changes & Exit.  Select Yes and press the Enter key.
 The notebook will now reboot with the password removed.
Removing the supervisor password simultaneously deactivates the user password.

62

Fujitsu

Security functions
Password protection for booting of the operating system
With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 62), you can also prevent starting of the operating system.
Operating system
Activating system protection
 Start the BIOS Setup Utility and go to the Security menu. Operatingsystem
 Select the Password on Boot option and press the Enter key.  Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key  Select the Save Changes & Exit option under Exit.
 The notebook reboots. You will be prompted to enter your password (the supervisor password).
Deactivating system protection
 Start the BIOS Setup Utility and go to the Security menu.
Operatingsystem
 Select the Password on Boot option and press the Enter key.  Select the Disabled option and press the Enter key.
 If you do not want to change any other settings, you can exit BIOS Setup Utility.
 Select the Save Changes & Exit option under Exit.
 The notebook will reboot. The system is no longer password-protected.
Password protection for the hard disk
If a supervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security menu. The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered.

Fujitsu

63

Security functions
SmartCard reader (configuration dependent)
Securityfunctions,
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers. With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two SmartCards. Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you. In order to be able to take advantage of all the security features of your notebook, you will need a CardOS SmartCard from Fujitsu.
The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard. In order to maximise your security, the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN. When you use the CardOS SmartCard for the first time, you will either need to enter the preset PIN "12345678" or the PIN given to you by your systems administrator.
Inserting the SmartCard
Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader.
 Slide the SmartCard into the SmartCard reader with the chip facing upwards and to the front.

64

Fujitsu

Security functions
Trusted Platform Module - TPM
TrPuMsted Platform Module
To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "Security functions", Page 57).
Enabling TPM
· Requirement: You have set a supervisor password, see "Security functions", Page 57.  Call up the BIOS Setup and select the Security menu.  Mark the TPM Security Chip Setting field and press the Enter key.  Select Enabled to activate the TPM.
 Once you have activated the TPM the Clear Security Chip option appears.
Select Clear Security Chip to delete the holder in the TPM. By clicking on Enabled, all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys etc.) generated by applications are deleted. Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder.  From the Exit menu, choose the option Exit Saving Changes.  Press the enter key and select Yes.
 The notebook will restart, and TPM will be enabled after the reboot.
Disabling TPM
· Requirement: You have set a supervisor password, see "Security functions", Page 57.  Call up the BIOS Setup and select the Security menu.  Mark the TPM Security Chip Setting field and press the Enter key.  Select Disabled to deactivate the TPM.  In the Exit menu, choose the option Exit Saving Changes.  Press the enter key and select Yes.
 Your notebook will now restart and TPM will be disabled.

Fujitsu

65

Security functions
Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password)
If TPM is activated, in the BIOS Setup you can enable an on-screen keyboard for the internal touch screen.  Call BIOS Setup and select the Advanced menu.  Mark Boot Configurations and press the enter key.  From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable.  In the Exit menu, choose the option Exit Saving Changes.  Press the Enter key and select Yes.
 The notebook restarts and the password dialogue is displayed.
Tap on the password field to enable the on-screen keyboard.

66

Fujitsu

Connecting external devices
Connecting external devices
Always refer to the safety information provided in "Important notes", Page 12 before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
With some devices such as USB devices, it is not necessary to switch off the notebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device. Some of the external devices require special drivers (see the operating system and external device documentation).
HDMI port
HDMIport
The HDMI port on your notebook or on the optional Port Replicator can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection.
 Connect the data cable to the external device.
 Connect the data cable to the HDMI port on the notebook or on the optional Port Replicator.

Fujitsu

67

Connecting external devices
Connecting an external monitor to the Port Replicator
An analogue monitor is connected to the analogue VGA monitor port on the optional port replicator, a digital monitor to the Display Port. Including the internal screen, up to 3 screens can be used simultaneously (please refer to "Key combinations", Page 39, section "Switching to soft copy").
MVGonAitcoornpnoertction socket

Analogue VGA monitor port (on optional port replicator)

Digital DisplayPort (on optional Port Replicator)

 Switch off the notebook and the external monitor.  Plug the data cable of the external monitor into the desired monitor port.  First switch on the external monitor and then the notebook.
You can also switch between the external monitor and the LCD monitor of the notebook, see chapter "Key combinations", Page 39.
You can display the same picture on the external monitor and the notebook LCD monitor simultaneously.

68

Fujitsu

Connecting external devices
Connecting USB devices
USB ports
On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem).
USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s. USB 3.2 (Gen1) has a data transfer rate of up to 5 Gbit/s. USB 3.2 (Gen2) has a data transfer rate of up to 10 Gbit/s. Additional information can be found in the documentation for the USB devices.
 Connect the data cable to the external device.
 Connect the data cable to a USB port of the notebook.
Device drivers USB devices will be automatically recognised and installed by your operating system.

Fujitsu

69

Connecting external devices
USB port Intel® ThunderboltTM 3 with charging function and display port (USB Type-C)
IUnSteBlT-AhnusncdhelrubsosltmitAufladefunktion (USBType-C)
At this USB port, you can charge a connected USB device or operate devices without additional power supply. This is also possible with connected notebook computers by going to the BIOS Setup Utility under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C Power Delivery on System-Off. Instructions for how to call up and operate the BIOS Setup Utility can be found in section "Settings in BIOS Setup Utility", Page 74. With the USB Type-C Port Replicator available as an accessory, the notebook can be supplied with power via this USB port.
USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the system is running. Additional information can be found in the documentation for the USB devices.
 Connect the data cable to the external device.
 Connect the data cable to the USB port Intel® ThunderboltTM 3 with charging function and display port (USB Type-C) of the notebook.

70

Fujitsu

Connecting external devices
USB port with charging function (Anytime USB charge)
You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp). This is also possible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility (BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations the function Anytime USB Charge is activated. If the setting AC is selected, the device will only be charged when the mains adapter is connected. Please refer to section "Settings in BIOS Setup Utility", Page 74 for a description of how to call up and operate the BIOS-Setup-Utility.
USB ch arg in g function
It is recommended that the notebook be operated with the power supply connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged. The power supply unit must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged.
Some USB devices (e.g. mobile telephones) require a driver in order to utilise the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.
 Connect the data cable to the external device.
 Connect the data cable to a USB port (Anytime USB charge) of the notebook.

How to remove USB devices correctly
Always correctly remove the device according to the rules described below, to ensure that none of your data is lost.
 Left click on the icon to safely remove hardware, located in the taskbar.  Select the device which you want to shut down and remove.  Press the Enter key.
 Wait for the dialogue box which tells you that it is now safe to remove the device.

Fujitsu

71

Connecting external devices
Headphones/microphone/Line-In/Line-Out/headset-combi port
CAuodninoepcotirntsghaeuaddiopdheovniceess
Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your notebook.
 Connect the audio cable to the external device.
 Connect the audio cable to the headphone port of the notebook.
 The internal loudspeakers are disabled.
If you purchase a cable from a retailer, please note the following information: The headphones/microphone/Line-In/Line-Out/headset-combi port on your notebook is a "3.5 mm jack". If you want to connect headphones or a speaker you will need a "3.5 mm jack plug".

72

Fujitsu

Removing and installing components during servicing
Removing and installing components during servicing
Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty.
Servicing Components

Fujitsu

73

Settings in BIOS Setup Utility

Settings in BIOS Setup Utility

SHBCyeIaoOstrnutdSfiepwgmSauecsrteaoeutcntpitofiiUnnggt,fiuiBslgirt,IauyBOtriIaSoOtnSiSoenStueptuUptUilityility
The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook.

When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

Info System Advanced
Security Boot Exit

Displays information relating to the BIOS, processor and notebook Advanced system settings Configuration of various hardware components, such as mouse, keyboard, processor Password settings and security functions Configuration of the start-up sequence Exits the BIOS Setup Utility

Starting the BIOS Setup Utility
 Start the device (switch off/on or reboot the Operating System). BIOS Setup Utility
 Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,
if applicable, appears on the screen on start-up: <F2> BIOS Setup <F12> Boot Menu
 Press the function key F2 .  If a password has been assigned, enter the password and press the Enter key.
If you have forgotten the password, contact your system administrator or contact our customer service centre.

The BIOS Setup Utility starts.

74

Fujitsu

Settings in BIOS Setup Utility
Operating the BIOS Setup Utility
BIOS SetupUtility
Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility.
 Use the cursor keys  or  to select the menu in which you would like to configure settings.
 The menu is displayed on the screen.
 Select the option that you want to change with the cursor keys  or  .  Press the Enter key.  Press the ESC key to exit the selected menu.  For future reference, make a note of the changes you have made (e.g. in this manual).

Fujitsu

75

Settings in BIOS Setup Utility
Exiting BIOS Setup Utility
BIOS SetupUtility
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:
Exit Saving Changes - save changes and exit BIOS Setup Utility
 To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.
 The notebook is rebooted and the new settings come into effect.
Exit Discarding Changes ­ Discard changes and exit BIOS Setup Utility
 To discard the changes, select Exit Discarding Changes and Yes.
 The settings in place when BIOS Setup Utility was called remain effective. BIOS
Setup Utility is terminated and the notebook is rebooted.
Load Setup Defaults ­ Copy Standard Entries
 To copy the standard entries for all menus of the BIOS Setup Utility, choose Load Setup Defaults and Yes.
Discard Changes ­ Discard changes without exiting the BIOS Setup Utility
 To discard the changes you have made, select Discard Changes and Yes.
 The settings in place when BIOS Setup Utility was called remain effective.
You can now make additional settings in the BIOS Setup Utility.  If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.
Save Changes - save changes without exiting the BIOS Setup Utility
 To save the changes, select Save Changes and Yes.
 The changes are saved. You can now make additional settings in the BIOS Setup Utility.
 If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.
Save Changes and Power Off
 To save the changes and switch off your device, select Save Changes and Power Off and Yes.
 The changes are saved. Your device is shut down.

76

Fujitsu

Settings in BIOS Setup Utility
Erase Disk
Erase Disk is a Fujitsu Technology Solutions feature embedded in the system firmware (UEFI: Unified Extensible Firmware Interface), to erase all data from SATA hard disk(s) or SSDs. This function can be used to delete all data from internal or external hard disks or SSDs connected via the eSATA port, before the hard disks are discarded or the complete computer system is disposed of. The function can also be used if hard disks are to be completely deleted, e.g. before installing a new operating system.
The application can only be selected and run if an administrator/supervisor password has been assigned (Menu BIOS Setup - Security).
To erase data from SATA hard disks or SSDs, proceed as follows:  Call the BIOS Setup with the Administrator/Supervisor password.  To start the application, select Erase Disk (BIOS Setup - Advanced or BIOS
Setup - Security) and set Start after Reboot.  Then select Save Changes and Exit in the menu Save & Exit / Exit to initiate
a reboot and start Erase Disk.
Because of the reboot, the Erase Disk will be started. You have the option to interrupt the process during the user selection.
 After the application starts, the Administrator/Supervisor password must be entered for security reasons.
 A dialogue field appears in which a particular, several or all the hard disks can be selected
for deletion. This depends on the number of hard disks in your system.  Select the hard disk(s) to be deleted. The selected hard disk(s) will be deleted one-by-one.
Erase Disk offers four deletion options, from fast (with one deletion pass) to very secure (with 35 deletion passes). Depending on the algorithm chosen, the process can take between ~10 seconds and ~10 minutes per GB: · Zero Pattern (1 pass) · German BSI/VSITR (7 passes) · DoD 5220.22-M ECE (7 passes) · Guttmann (35 passes)
SSD drives are securely erased with the Enhanced Secure Erase ATA command integrated in the firmware.
 Select the desired deletion algorithm for the selected hard disks.

Fujitsu

77

Settings in BIOS Setup Utility
The complete deletion process can be recorded as an audit-compliant log and copied to an external USB stick, which must be formatted as FAT32. Please connect only one external USB stick.
 Select whether a status report should be written to the USB stick. The user can select the following tasks which should be run by the system after the deletion process: · Reset administrator and user password · Load BIOS setup defaults · Shutdown the Computer · Exit Erase Disk with no additional options upon completion
 Select the function which you require.
 The deletion process starts.

78

Fujitsu

Troubleshooting and tips
Troubleshooting and tips
TFriapousultbleshooting
Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:  Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.  Switch the notebook off.  Please contact the Hotline/Service Desk.
The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk". Have the following information ready when you call: · The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook. · Notes of any messages that appear on the screen and information on acoustic signals. · Any changes you have made to the hardware or software since
receiving the notebook. · Any changes you have made to the BIOS Setup settings since receiving the notebook. · Your system configuration and all peripheral devices connected to your system. · Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimise components and equipment in terms of weight, space and energy requirements. Depending on the particular configuration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"

Fujitsu

79

Troubleshooting and tips
Executing a reset
If the device no longer responds to your inputs, select one of the following options:
Forced shut down
 Keep the ON/OFF button pressed for at least about 5-10 seconds.
 The device will shut down. You can then restart it.
Carry out a system or battery reset
The battery reset button ("Ports and controls", Page 9) is located on the underside of the device. If the device does not respond, you may have to force the shutdown, as described in the previous section.
 Disconnect the mains adapter from the device.  Use a small pointed tool with caution to press the battery reset button.
 The device performs a reset, comparable to removing the battery. You can then restart it.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:  Note the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.  Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have ready the ID number and serial number of your system.

80

Fujitsu

Troubleshooting and tips

The notebook's date or time is incorrect

TIDniamctoerinrseoicnttcdoarrtee/ctitme
Cause

Troubleshooting

Time and date are incorrect.

 With the BIOS-Setup-Utility, you can set the date and time in the main menu.

If the time and date are still set incorrectly after  Please contact your sales outlet or our

switching on the notebook.

Hotline/Service Desk.

Battery indicator does not illuminate

Cause The battery is not being charged.

Fault elimination
 Connect the Tablet PC to a mains outlet using the mains adapter.
Note: The battery will only be charged again when the battery capacity is less than 90 %.

When certain characters are entered on the keyboard, only numerals are written

Cause

Troubleshooting

The virtual numeric keypad of your device is  Press the Num key. activated, see "Virtual numeric keypad", Page 38

The notebook's LCD screen remains blank

LCD sc re en is too d ark
Cause
Monitor is switched off.
External monitor or television set connected.

Troubleshooting
 Press a key or touch the touchpad.
 Press the key combination to switch the screen output, see "Key combinations", Page 39.

The LCD screen is difficult to read

LCD sc re en
Cause
Reflected glare

Troubleshooting
 Turn the notebook or alter the tilt of the LCD screen.
 Increase the brightness of the screen.

Fujitsu

81

Troubleshooting and tips

The external monitor remains blank

Monitor
Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the notebook's LCD screen
The external monitor's power cable or data cable is not connected properly.

Troubleshooting
 Switch the external monitor on.  Press any key to continue.
 Adjust the brightness of the monitor.  Press the key combination to switch the
screen output, see "Key combinations", Page 39.
 Switch off the external monitor and the notebook.
 Check whether the power cable is plugged properly into the external monitor and into the power socket.
 Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector).
 Switch on the external monitor and the notebook.

The external monitor is blank or the image is unstable

SMcorneietonr
Cause
The wrong external monitor has been selected or the wrong screen resolution has been set for the application program.

Troubleshooting
 Terminate the application program in Windows by pressing Alt + F4 . If the fault persists after closing the program, use the key combination for switching the screen output (see "Key combinations", Page 39) to switch over to the notebook's LCD screen. Change the following setting:
 Set the screen resolution: Set the screen resolution as described in the documentation for your operating system.
 Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system.

82

Fujitsu

Troubleshooting and tips

The cursor does not correctly follow the pen movements

Cause Pen incorrectly calibrated

Fault elimination
 Calibrate the pen as shown under Hardware and Sound / Tablet PC Settings in the Control Panel, see "Setting the pen", Page 32 and "Calibrating the pen", Page 32.

Pen input not working
Cause The pen is in power-saving mode.
The pen battery is completely discharged.

Troubleshooting
 Press the pen button gently to wake the pen from sleep mode.
 Insert the pen fully into its slot on the notebook to charge the pen battery.

The notebook cannot be started

Notebook
Cause The battery is dead.
The power adapter is not connected correctly.

Troubleshooting
 Connect the notebook to the mains voltage via the mains adapter and charge the battery.
 Check whether the mains adapter is connected correctly to the notebook.
 Switch the notebook on.

The notebook stops working

NEnoetergbyosoakving mode
Cause Notebook is in energy saving mode. An application programme has caused the malfunction.
The battery is dead.

Troubleshooting
 Leave energy saving mode.
 Close the application program or restart the notebook (by restarting the operating system or switching the device off and back on again).
 Connect the notebook to the mains voltage via the mains adapter and charge the battery.

Fujitsu

83

Troubleshooting and tips

The printer does not print

Printer doesnotprint
Cause The printer is not switched on.
The printer is not connected correctly.
The printer driver is faulty or not correctly installed, or it is the wrong printer driver.

Troubleshooting
 Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer).
 Check that the data cable connecting the notebook to the printer is properly connected.
 Check that the data cable connecting the notebook to the printer is properly connected.
 Check whether the correct printer driver is loaded (refer to the printer documentation).

The wireless connection to a network does not work

Thewireless connectiontoanetwork does notwork
Cause The wireless component is disabled.
The wireless component is enabled. Despite this, the wireless connection to a network does not work.

Troubleshooting
 Switch the wireless component on (see "Switching the wireless components on and off", Page 50).
 Check whether the wireless connection is switched on via the software.
 Further information on using the wireless component can be found in the help files.

The battery discharges too quickly

Battery:
Cause

Troubleshooting

The battery is either too hot or too cold. In this  Move the notebook so that its temperature

case the battery indicator flashes.

returns to within the normal range.

 If the operating time of the battery life is extremely short, the battery is probably too
old. If necessary, have the battery replaced
by an authorised service provider.

You may have an application running that

 Use the mains adapter as frequently as

consumes a great deal of power due to frequent

possible.

accessing of the hard disk or optical drive.

The maximum brightness may have been set for the screen.

 Set the screen slightly darker with the key combination for Decreasing the screen
brightness in order to reduce the amount of
power being drawn.

84

Fujitsu

Troubleshooting and tips

SmartCard reader is not recognised.

Cause Chip card inserted incorrectly.

Troubleshooting
 Check if you inserted your SmartCard into the SmartCard reader correctly.
 Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause PIN forgotten

Troubleshooting
 If you are working in a network, contact your system administrator, who can unlock your notebook with a Supervisor PIN.

SmartCard lost
Cause SmartCard lost

Troubleshooting
 If you are working in a network, contact your system administrator, who can boot up your notebook with a Supervisor SmartCard.

Acoustic warnings
AErcroourstic error messages
Cause A beep sounds every few seconds.
The battery is almost flat.

Troubleshooting  Charge the battery.

Fujitsu

85

Troubleshooting and tips

Error messages on the screen
Error message:s onthescreen
This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.

Error message/cause CMOS battery bad If the error message occurs repeatedly, the buffer battery in the notebook is flat. System CMOS checksum bad - default configuration used The system configuration information is incorrect.
Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz

Resolution  Contact your sales outlet or our customer
service centre.
 Switch the notebook off.  Switch the notebook on.  Press the function key F2 to access the
BIOS Setup.  In the BIOS Setup, select the Exit menu.  Select the entry Load Setup Defaults.  Select OK and press the Enter key.  Check whether the additional memory
module has been inserted correctly.

When testing the extended memory an error has resulted at the address xxxx.

Failure Fixed Disk n

 Start the BIOS Setup (Primary Master

The settings of the hard disk drive are incorrect.

submenu) and select the correct settings.

Keyboard controller error Keyboard error

 Switch the notebook off using with the ON/OFF button.
 Wait 3 - 5 seconds and switch on the notebook again.
If you are using an external keyboard:

 Check the connection and reboot the notebook.

nn Stuck key Operating system not found

 Make sure that no key is pressed.
 Check in the BIOS Setup whether your hard disk has been set correctly.
 Make sure that the operating system is installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs during the self-test before starting the operating system.

 Press the F1 function key to start the operating system.
 Press the function key F2 to access the BIOS Setup.

86

Fujitsu

Troubleshooting and tips

Error message/cause Previous boot incomplete - Default configuration used Due to an error during the previous system boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error
nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz System battery is dead - Replace and run SETUP
System cache error - Cache disabled
System timer error

Resolution  Press the F1 function key when prompted
to do so.
 Contact your sales outlet or our customer service centre.
 Contact your sales outlet or our customer service centre.
 Contact your sales outlet or our customer service centre.
 Contact your sales outlet or our customer service centre.
 Contact your sales outlet or our customer service centre.

Restoring the contents of the hard disk under Windows
Restoring the system under Windows 10
If necessary, you can reset your system to the original state of the hard disk.  Select Settings from the Start menu.  Select Update & security.  Select Recovery.  Select according to your requirements from the options given.

Fujitsu

87

Technical data

Technical data

Notebook

General

Processor

10th Generation Intel ® CoreTM Processor

Main memory

8 GB / 16 GB LPDDR3 onboard

Electrical data

Protection class

II

Maximum power consumption (with the

65 W (without Port Replicator) / 90 W (with USB

notebook switched on and the battery charging): Type-C Port Replicator)

Touchscreen

Size

13.3" Full HD Antiglare

Resolution

1920 x 1080 / 16M colours

Pixel class

II

Brightness control

11 levels

Camera

· Front camera: FHD IR camera with status display

· Tablet mode camera: 5 Mp, autofocus, with status indicator

Graphics card

Chip

Intel® UHD Graphics

Maximum resolution on external display:

HDMI: 4096 x 2160 pixels

Dimensions

Width x depth x height

from 309 mm x 214.8 mm x 16.9 mm /

Weight depending on configuration Input devices Keyboard Touchpad Pen Slots Memory card slot SmartCard slot SIM card slot Ports HDMI port LAN port

12.17 inch x 8.46 inch x 0.67 inch Basic weight 0.998 kg / 2.200 lbs
85 keys with backlit keyboard 2 keys 2 pen buttons
1 x SD Card 1x 1 x Micro - SIM (based on configuration)
1x Socket, RJ45

88

Fujitsu

Technical data

USB (Universal Serial Bus)
Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) Relative humidity Operating height

4 x USB:
· 2x USB port Intel® ThunderboltTM 3 with charging function and display port (USB 3.2 Gen2)
· 1x USB 3.2 port with charging function (USB Type-A, Anytime USB charge)
· 1 x USB port 3.2 (USB Type-A) 1x
7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F ­10 °C .... 60 °C / 5 °F .... 140 °F 20 % ... 80 % (no condensation) up to 3048 m

USB Type-C Port Replicator (optional)

Electrical data Protection class Ports Monitor port (analogue) HDMI port DisplayPort Maximum resolution of an external monitor
LAN port USB (Universal Serial Bus) Microphone port / Line In / headphones port / Line Out

II
15-pin 1x 1x VGA: 1920 x 1200 pixels HDMI or Display Port: 4096 x 2160 pixels RJ45 3 x USB 3.2 Gen 1, 2 x USB Type-C 3.5 mm stereo mini jack

Fujitsu

89

Technical data

Screen resolutions for integrated screen and external screens

Max. number of screens

Number of external screens

2

1

2

2

3

2

Integrated monitor
FHD 1920 x 1080
on on on on on on

Notebook connection

HDMI

USB Type-C USB Type-C

4096x2160 3840x2160 3840x2160

@60Hz on on on on on -

@60Hz on on on on on

@60Hz on on on on on

Rechargeable battery
You will find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/".

Nominal voltage Rated capacity Type Interchangeability
Type Interchangeability

4-cell battery 50 Wh 14.4 V 3.490 mAh Lithium ions By authorized service provider
Battery Button Cell CR2032 0.72 Wh Lithium metal By authorized service provider

The operating time depends on the device configuration, the active applications and the energy-saving settings.

90

Fujitsu

Technical data

Mains adaptor (notebook computer)

Primary Rated voltage Rated frequency Max. rated current Secondary Nominal power Rated voltage Max. rated current

100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 1.5 A
65 W: 19 V 3.42 A

An additional mains adapter or power cable can be ordered at any time.

Mains adaptor (port replicator)

Primary Rated voltage Rated frequency Max. rated current Secondary Nominal power Rated voltage Max. rated current

100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 1.5 A
90 W: 19 V 4.74 A

An additional mains adapter or power cable can be ordered at any time.

Fujitsu

91

Manufacturer's notes

Manufacturer's notes
Disposal and recycling
Notes
If the battery is not replaceable by the user, have it replaced and disposed of by an authorized service provider. Information about this subject can be found on your notebook or on our website: "https://www.fujitsu.com/emeia/about/local/csr/recycling/"

TCO Certified
TCO Certifie d
Please note that TCO-certified systems bear the "TCO certified" logo. Further information is given in the "TCO certified" manual appendix at "http://support.ts.fujitsu.com/Manuals/".

Electrical safety including ergonomic requirements (GS, depending on the device)

Please refer to the associated data sheet to establish whether the model variant of your device has GS certification. You can find further information on the Internet at "http://www.fujitsu.com/fts/products/computing/pc/tablets/datasheets".

Intended viewing distance

300 mm as a hand-held product.

A monitor and a keyboard should be connected externally for use in an office.

SAR limit value (Specific Absorption Rate)
SAR
Body SAR value < 2W/kg
Other certification markings
Certification markings
Any other certification markings are listed in the "Manual Appendix Additional Certifications" supplement. If such markings are available, you can find the supplement on the Internet at "http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.

92

Fujitsu

Index

Index
A Acoustic error messages 85 Activate/deactivate keyboard backlight 40 Alt + Tab 40 Anti-theft protection 60 Audio ports 72
B Back tab 40 Background lighting 41 Backspace 37 Battery
battery life 43 caring for and maintaining 43 charge level 43­44 charging 43 Battery indicator 20 Battery status indicator see Battery indicator 20 Battery status meter 43 Battery symbol see Battery indicator 20 Battery: discharges too quickly 84 BIOS Setup Utility calling 74 exiting 76 operating 75 protecting with password 61 settings 74 Bluetooth Switching the module off 50 Switching the module on 50 Bluetooth, safety notes 13 Buttons 36
C Camera 42 Caps Lock 37
indicator 20 Certification markings 92 Cleaning 15 Components
installing / removing 73 Configuration, BIOS Setup Utility 74 Connecting audio devices 72 Connecting headphones 72 Ctrl+Alt+Del 40 Cursor control 37 Cursor keys 37

D Date is incorrect 81 Device
setting up 17 Display orientation
selecting 24
E Energy
energy saving 13 Energy saving 13 Energy saving functions 40 Energy saving mode
leaving 83 Enter 37 Enter key 37 Error message:
on the screen 86 Error messages on the screen 86 Errors
Acoustic warnings 85 Ethernet LAN 52
F F Lock
Indicator 20 Fault
correction 79 Fingerprint sensor 59
configure 59 First-time setup 16 Fn key 37 Fn+F1 39 Fn+F10 40 Fn+F2 39 Fn+F3 39 Fn+F4 39 Fn+F5 39 Fn+F6 39 Fn+F7 39 Fn+F8 39 Fn+F9 40 Fn+space key 40
G Getting started 16
H Hardware configuration 74

Fujitsu

93

Index
HDMI port 67
I Important notes 12 Incorrect date/time 81 Indicator
Caps Lock 20 F Lock 20 Num Lock 20 Scroll Lock 20 Intel Thunderbolt 70
K Key combinations 39 Keyboard 36
Background lighting 41 cleaning 15
L Landscape orientation
screen 24 LCD screen
cleaning 15 decrease brightness 39 difficult to read 81 notes 28 reflected glare 81 remains blank 81 LCD screen is too dark 81 Life, battery 43 Line feed 37 Loudspeakers 47 switch off 39 switch on 39
M Mains adapter
connecting 17 setting up 17 Mechanical backup 60 Memory card handling 46 inserting 46 removing 46 Microphone 47 switch off 39 switch on 39 Mobile operation 14 Monitor connecting 68 drifting display 82
94

remains blank 82 Monitor port
see VGA connection socket 68
N Notebook
before you travel 14 cannot be started 83 cleaning 15 stops working 83 switching off 26 transporting 14 using 19 Notebook, operation 19 Notebook: switching on 22 Notes 12 cleaning 15 disposal / recycling 92 energy saving 13 LCD screen 28 Safety 12 transport 14 Num Lock indicator 20, 38 Numeric keypad 36 see Virtual numeric keypad 38
O Operating system
activating system protection 63 cancel system protection 63 protecting with password 63
P Packaging 16 Palm vein sensor 60
Configuring 60 Password
changing 62 entering 62 removing 62 Password protection 61 Pen 29 Port Replicator Ports 53 Portrait orientation screen 24 Ports Port Replicator 53 Power power consumption 44 power-management features 44
Fujitsu

Power-on indicator 20, 22 Preparing for operation 17 Printer does not print 84
R Radio component:
safety notes 13 Rechargeable battery 43
see Battery 43 Return 37
S Safety notes 12 SAR 92 Screen
no screen display 82 Screen brightness
decrease 39 increase 39 Scroll Lock indicator 20 Security functions 57 Security functions, SmartCard 64 Security Lock 60 Selecting a location 17 Servicing 73 Setup see BIOS Setup Utility 74 Shift 37 Shift + Tab 40 Shift key 37 Slot Memory cards 46 Standby indicator 20 Status indicators 19 Supervisor password changing 62 entering 62 removing 62 Switching on for the first time 18 System configuration 74 System settings, BIOS Setup Utility 74
T Tab key 37 TCO Certified 92 The wireless connection to a network
does not work 84 Time not correct 81

Index
Tips 79 Toggle output screen 40 Touchpad 34, 39
buttons 34 cleaning 15 dragging items 35 executing commands 34 moving the pointer 34 selecting an item 34 switch off 39 Touchpad buttons 39 TPM 65 Transport Transport damage 16 Transportation 14 Travel, notebook 14 Troubleshooting 79 Trusted Platform Module 65
U USB charging function 71 USB ports 69 USB-Anschluss mit Aufladefunktion (USB
Type-C) 70 User password
changing 62 entering 62 removing 62 Using the Kensington Lock Cable 60
V VGA connection socket 68 Virtual numeric keypad 38 Volume
decrease 39 increase 39 Volume control 47
W Windows key 37 Wireless components
switch off 39 switch on 39 Wireless LAN Switching the module off 50 Switching the module on 50 Wireless LAN: safety notes 13

Fujitsu

95



References

Acrobat Distiller 7.0.5 (Windows)