MSI MAG 271QP QD-OLED X24 User Guide

Model: MAG 271QP QD-OLED X24 (3CD8)

Table of Contents

Quick Start

This section provides information on the hardware setup procedure. When connecting devices, hold the device firmly and wear an anti-static wrist strap to prevent static electricity.

Package Contents

Monitor: MAG 271QP QD-OLED X24

Documents: Quick Start Guide

Accessories:

⚠️ Important:

Installing the Monitor Stand

Place the monitor on a protective material. Align the stand with the monitor's recessed area and attach it. Secure the stand with the stand screws. Attach the base to the stand and secure it with the base screws. Before standing the monitor upright, ensure the stand and base are securely installed.

Important:

Adjusting the Monitor

This monitor features an adjustment function to provide optimal viewing comfort.

Important:

The monitor supports tilt adjustment (-5° to 20°), swivel adjustment (-30° to 30°), and height adjustment (up to 110 mm).

Monitor Overview

1. Power LED: The LED lights up white when the monitor is on. If there is no signal input, the LED turns orange. The LED lights up orange when the monitor is in standby mode.

2. Cable Management Hole: For organizing cables.

3. Macro Key: Activates OSD application software.

4. Navi Key Navigation Button: Navigates the OSD (On-Screen Display) menu.

5. Power Button: Turns the monitor on or off.

6. Kensington Lock Slot: For security.

7. Power Input: Connects the power cable.

8. HDMI™ Connector: Supports HDMI™ CEC, HDMI™ 2.1 specifications at 2560x1440@240Hz. Important: For optimal performance and compatibility, use only officially HDMI™ logo-certified HDMI™ cables. Refer to https://www.hdmi.org/resource/cables for more information.

9. HDMI™ Connector: Supports HDMI™ 2.1 specifications at 2560x1440@240Hz. Important: For optimal performance and compatibility, use only officially HDMI™ logo-certified HDMI™ cables. Refer to https://www.hdmi.org/resource/cables for more information.

10. DisplayPort Connector: Supports DisplayPort 1.4 specifications at 2560x1440@240Hz.

11. Earphone Jack: For audio output.

12. Ventilation Openings: These vents provide cooling to prevent overheating. Do not block them. Remove any protective film.

Connecting the Monitor to the Computer

  1. Turn off your computer.
  2. Connect the video transmission cable from the monitor to your computer.
  3. Connect the power cable to the monitor's power input jack (See Figure A).
  4. Plug the power cord into the power outlet (See Figure B).
  5. Turn on the monitor's power (See Figure C).
  6. Turn on your computer. The monitor will automatically detect the video input source.

⚠️ Important: Before use, please remove the protective film from the display panel and ventilation openings to optimize display performance and prevent overheating.

OSD Settings

This chapter provides basic information about OSD settings. Any information is subject to change without prior notice.

Hotkeys

OSD Menu

The OSD menu allows users to configure various display settings. The main categories include G.I., Gaming, Professional, Image, Input Source, Navi Key, and Settings.

⚠️ Important: When receiving an HDR signal, the following functions will be grayed out and cannot be set:

OSD Features

G.I. (Gaming Intelligence)

Smart Crosshair: This feature uses AI to enhance the visibility of the in-game crosshair. Users can also choose the color and position of the crosshair.

Color Options: White, Red, Auto

Gaming Mode: Allows selection of various preset modes like Premium Color, User, FPS, Racing, RTS, and RPG. Users can select and preview mode effects using the up/down buttons and confirm with the OK button.

Night Vision: Options include OFF, Normal, Strong, Strongest, and AI. This feature optimizes background brightness, recommended for FPS games.

AI Vision

AI Vision: Enhances image quality by increasing contrast and background brightness. Enabling AI Vision may affect other settings like Night Vision.

Refresh Rate: Users can adjust the position of the refresh rate indicator (Left Top, Right Top, Left Bottom, Right Bottom, or Customize). Press OK to confirm and apply the position.

Alarm Clock: Allows setting a timer. Press OK to start the timer after setting the time. The alarm clock needs to be manually reset after a power interruption.

Adaptive-Sync: Prevents screen tearing. Enabling Adaptive-Sync may affect settings like Screen Size 1:1.

DSC

DSC: Allows users to enable or disable DSC (Display Stream Compression). Refer to the DSC On/Off timing table for more information. Enabling DSC may affect settings like Screen Size 16:10.

HDMI™ 2.1

Console Mode: Enhances compatibility and supports various gaming consoles.

PC Mode: Supports PC connectivity.

Enabling HDMI™ 2.1 may affect settings like Screen Size 16:10.

Professional Mode

Pro Mode: Offers presets like Eco (Energy Saving), User, Anti-Blue, Movie, and Office. The Eco mode complies with TÜV Rheinland's Low Blue Light and Eyesafe safety certifications.

Low Blue Light: Protects eyes from blue light by adjusting color temperature to a warmer tone. Enabling 'Anti-Blue' in Pro Mode forces Low Blue Light. This monitor uses low blue light backlight technology.

Image Enhancement: Improves image sharpness by enhancing edges.

Image Settings

Brightness: Adjusts brightness from 0-100.

Contrast: Adjusts contrast from 0-100 for eye comfort.

Sharpness: Adjusts sharpness from 0-5 to improve image clarity and detail.

Color Temperature: Options include Cool, Normal, Warm, and Customization. Users can adjust RGB values in Customization mode.

Screen Size: Allows adjustment of screen size for different resolutions and refresh rates. Options include Auto, 4:3, 16:9, 16:10, 1:1, and 24.5". Enabling 'Screen Size 1:1' displays the image at its native resolution. This option is disabled when the screen is set to its native resolution. Enabling 'Screen Size' may affect Adaptive-Sync.

DisplayHDR: Options include True Black 400 and Peak 1000 nits.

Input Source

Select an input source from the list: HDMI™ 1, HDMI™ 2, DP. Auto Scan can be turned OFF or ON. Auto Scan is useful when the monitor is in power-saving mode or displays a 'No Signal' message.

Settings Menu

Language: Supports multiple languages including Traditional Chinese, English, Français, Deutsch, Italiano, Español, Korean, Japanese, Russian, Portuguese, Simplified Chinese, Bahasa Indonesia, and Turkish. More languages are planned.

Transparency: Adjusts the transparency of OSD menus (0-5).

OSD Time Out: Sets the duration for which the OSD menu remains visible (5-30s).

MSI OLED Care

This section details features designed to protect the OLED panel and prevent image retention.

  • Pixel Shift: Moves the screen at fixed intervals to prevent image burn-in. Options: Slow, Normal, Fast.
  • Panel Protect: This feature automatically activates after 4 hours of use to maintain panel quality. It takes a few minutes to complete. The power indicator will flash orange until completion. Do not unplug the monitor during this process. Pressing the power button can cancel the current protection function.
  • Protect Notice: Notifies the user when panel protection is needed. Options: Auto (prompts after 4 hours of cumulative use), Usage 16 hrs (prompts after 16 hours of cumulative use). If Panel Protection is interrupted, a notification will appear upon the next startup.
  • Static Screen Detection: If enabled, the monitor reduces brightness when static images are detected for extended periods to prevent screen burn-in. Brightness returns to normal when movement is detected. 'Starting in' sets the time before brightness reduction occurs (50 Sec, 100 Sec). 'Time required' sets the duration for which the static image must be displayed before reduction (120 Sec, 240 Sec).
  • Reducing Level: Adjusts the level of brightness reduction (1-7).
  • Multi Logo Detection: Helps prevent image retention by reducing brightness in areas with multiple logos or static elements. Reducing Level adjusts the intensity (1: 10% brightness reduction, 2: 15%, 3: 20%).
  • Taskbar Detection: Reduces brightness in the taskbar area to prevent burn-in. Reducing Level adjusts the intensity (1: 10%, 2: 15%, 3: 20%).
  • Boundary Detection: Reduces brightness in areas with static image outlines (like black bars or vertical lines) to prevent burn-in. Reducing Level adjusts the intensity (1: 10%, 2: 15%, 3: 20%).
  • OLED Panel Info: Displays MSI OLED Care information.

Specifications

DisplayMAG 271QP QD-OLED X24
Size26.5 inches
CurvatureFlat
Panel TypeQD-OLED
Resolution2560x1440 (WQHD)
Aspect Ratio16:9
BrightnessTypical SDR: 250 nits
Peak HDR: 1000 nits
Contrast Ratio1500000:1
Refresh Rate240Hz
Response Time0.03ms (GTG)
I/O Ports
  • 2x HDMI™ Connectors
  • 1x DisplayPort Connector
  • 1x Earphone Jack
Viewing Angle178°(H), 178°(V)
DCI-P3* / sRGB99.1%/138.4%
Surface TreatmentAnti-glare
Display Colors1.07B (10 bits)
Power Supply100~240Vac, 50/60Hz, 2.7A
Power Consumption (Typical)On: < 150W
Standby: < 0.5W
Off: < 0.3W
Adjustment (Lift)0 ~ 110mm
Adjustment (Tilt)-5° ~ 20°
Adjustment (Swivel)-30° ~ 30°
Adjustment (Vertical Rotation)-90° ~ 90°
Kensington Lock SlotYes
VESA Mount Compatibility
  • Mounting Plate Size: 100 x 100 mm
  • Screw Type: M4 x 10 mm
  • Thread Diameter: 4 mm
  • Screw Pitch: 0.7 mm
  • Thread Length: 10 mm
DisplayMAG 271QP QD-OLED X24
Display Size (W x H x D)609 x 416 x 242 mm
Net Weight8.2 kg
Gross Weight10.9 kg
Environment (Operation)
  • Temperature: 0°C to 40°C
  • Humidity: 20% to 90% (non-condensing)
  • Altitude: 0 ~ 5000m
Environment (Storage)
  • Temperature: -20°C to 60°C
  • Humidity: 10% to 90% (non-condensing)

*Based on CIE1976 testing standard.

Preset Display Modes

This section details the supported resolutions and refresh rates for various input standards (VGA, SVGA, XGA, SXGA, WXGA+, WSXGA+, Full HD, QHD, and Video Timing Resolutions) across HDMI™ and DisplayPort, including HDMI 2.1 features like PC + DSC On/Off and Console + DSC On/Off, and PS5 HDMI™ VRR.

(Detailed tables for resolutions and refresh rates are presented here, indicating support 'V' or not.)

Troubleshooting

Power LED Not Lit:

  • Press the monitor's power button again.
  • Check if the monitor's power cable is properly connected.

No Image:

  • Ensure the computer and graphics card are correctly installed.
  • Ensure the computer and monitor are connected to a power outlet and receiving power.
  • Ensure the monitor's signal cable is properly connected.
  • The computer may be in standby mode. Press any key to wake up the display.

Image Not Centered or Size Abnormal:

  • Refer to the Preset Display Modes section to set your computer to a resolution suitable for the monitor.

Not Plug and Play:

  • Check if the monitor's power cable is properly connected.
  • Check if the monitor's signal cable is properly connected.
  • Ensure the computer and graphics card support Plug and Play.

Icons, Fonts, and Screen Blurry or Color Issues:

  • Do not use any extension video transmission cables.
  • Adjust brightness and contrast.
  • Adjust RGB color or color temperature.
  • Ensure the monitor's signal cable is properly connected.
  • Check for bent pins on the signal cable connector.

Monitor Flickering or Ripple Effect:

  • Adjust the computer's screen refresh rate to match the monitor's specifications.
  • Update graphics card drivers.
  • Keep the monitor away from electronic devices that may cause electromagnetic interference (EMI).

Safety Instructions

Please read the safety instructions thoroughly. Pay attention to all notes and warnings on the device or in the manual. Only qualified technicians should perform repair services.

Power Management:

  • Before connecting to a power outlet, ensure the voltage is within the safe range (100-240V).
  • If the power cord has a three-pin plug, do not remove the grounding pin. Always plug the power cord into a grounded three-pin power outlet.
  • Ensure the installation site's power distribution system provides a circuit breaker rated for 120/240V, maximum 20A.
  • If the device will be unused for an extended period, unplug the power cord or turn off the outlet switch to achieve zero power consumption.
  • Place power cords properly to avoid tripping hazards. Do not place any objects on top of the power cord.
  • If the device comes with a power adapter, use only the AC adapter approved by MSI for this device.

Environmental Considerations:

  • To reduce injury from heat or prevent overheating, do not place the device on soft, unstable surfaces or block the ventilation openings.
  • Place the device on a stable, flat surface before installation.
  • To prevent the device from tipping over, use anti-tip securing devices to fix it to a desk, wall, or object for stable support.
  • Keep the device away from humid and high-temperature locations to prevent fire and electric shock.
  • Do not store the device in environments with temperatures above 60°C or below -20°C, as this may damage the device.
  • Maximum operating temperature is 40°C.
  • Always unplug the power cord before cleaning. Use a soft cloth for cleaning; do not use industrial chemical cleaners. Do not pour any liquid into device openings, as this may damage the device or cause electric shock.
  • Keep the device away from strong magnetic or electrical items.
  • Contact service personnel if any of the following occur:
  • Damaged power cord or plug.
  • Liquid spilled into the device.
  • Device exposed to humidity.
  • Device not operating normally or not functioning as described in the manual.
  • Device dropped and damaged.
  • Visible signs of damage or cracks on the device.

TÜV Rheinland Certifications

TÜV Rheinland Low Blue Light Certification: Blue light can cause eye fatigue and discomfort. MSI monitors with TÜV Rheinland Low Blue Light certification ensure user eye comfort and health. Follow these guidelines to reduce symptoms associated with prolonged blue light exposure: Position the screen 20-28 inches (50-70 cm) away from your eyes, with the center of the screen slightly below eye level. Blink consciously from time to time to relieve eye strain. During breaks, shift your gaze away from the screen and look at a distant object for at least 20 seconds. Perform gentle stretches to relieve body fatigue or pain.

TÜV Rheinland Flicker Free Certification: TÜV Rheinland has tested this product to ensure it does not cause visible or invisible flickering that can lead to eye strain. The certification covers various frequency ranges and meets or exceeds international standards. The keyword "Flicker Free" indicates that the product has not shown visible or invisible flickering within the 0-3000 Hz frequency range across various brightness settings. Note: Enabling Anti Motion Blur / MPRT may disable Flicker Free functionality (availability depends on the specific product model).

Regulatory Information

CE Compliance: This device has been tested and complies with EU Directives such as EMC Directive (2014/30/EU), Low Voltage Directive (2014/35/EU), Energy-related Products Directive (2009/125/EC), and RoHS Directive (2011/65/EU). It complies with harmonized standards published in the Official Journal of the European Union.

FCC-B Radio Frequency Interference Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Note 1: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note 2: Shielded interface cables and AC power cords must be used to comply with emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WEEE Statement: The European Union has established legislation for waste electrical and electronic equipment (Directive 2012/19/EU), stipulating that products should not be disposed of as municipal waste. Manufacturers are required to manage the recycling of such products at the end of their lifecycle.

Chemical Information: For compliance with chemical regulations, such as EU REACH Regulation (EC No. 1907/2006), MSI provides information on the chemical content of its products on the following website: https://csr.msi.com/tw/index

RoHS Statement

This document indicates the presence of restricted substances in the product. The table shows the status of Lead (Pb), Mercury (Hg), Cadmium (Cd), Hexavalent Chromium (Cr+6), Polybrominated Biphenyls (PBB), and Polybrominated Diphenyl Ethers (PBDE) in various components. 'Exceeds 0.1 wt %' or 'Exceeds 0.01 wt %' indicates that the percentage content of the restricted substance exceeds the reference value. '○' indicates that the percentage content of the restricted substance does not exceed the reference value. '—' indicates that the restricted substance is exempt.

Environmental Information

Environmental Product Features: The product is designed for energy saving during use and standby. It restricts the use of substances harmful to the environment or health. It is easy to disassemble and recycle. Recycling is encouraged to reduce natural resource depletion. Product lifespan is extended through simple upgrades. Recycling strategies are used to reduce solid waste.

Environmental Policy: Products are designed with environmental considerations, allowing for proper reuse of parts and recycling. Do not dispose of the product as municipal waste at the end of its life. Contact local authorized recycling facilities for proper disposal. For detailed recycling information, please refer to the MSI website and contact local agents. You can also contact us at gpcontdev@msi.com for correct disposal, recycling, and disassembly information for MSI products.

Warning: Excessive use may harm eyesight.

Recommendations:

  • Take a 10-minute break for every 30 minutes of use.
  • Children under 2 years old should not look at the screen. Children over 2 years old should not exceed 1 hour of screen time per day.

Copyright and Trademark Notice: Copyright © Micro-Star International Co., Ltd. All rights reserved. MSI trademarks are registered trademarks of Micro-Star International Co., Ltd. Other trademarks mentioned are the property of their respective owners. While every effort has been made to ensure the accuracy of this document, MSI reserves the right to modify its contents without prior notice due to product updates. HDMI™, HDMI™ High-Definition Multimedia Interface, and the HDMI™ Logo are trademarks or registered trademarks of HDMI™ Licensing Administrator, Inc.

Technical Support: If you encounter issues not covered in this manual, please contact your retailer or local distributor. For additional support, visit https://www.msi.com/support/

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