CORPORATE SOCIAL RESPONSIBILITY POLICY
Eterna Lighting for Professionals
Our Definition
Corporate Social Responsibility (CSR) is a concept whereby we recognise that our business operations and processes may have an impact on social, economic, and environmental issues outside of the workplace. It also demonstrates our commitment to ensuring and maintaining socially responsible behaviour in our organisation.
Our Policy
We are aware that the running of our businesses will, in many ways, affect our place of work, the community and the wider environment in which we operate. We believe that the way we run our businesses can and should make a positive difference in these areas and we aim to ensure that continued authentic efforts are made to achieve that. We have aligned our policy with the environmental, social and governance (ESG) criteria defined originally by the United Nations in the Principles for Responsible Investment in 2006, as well as our company objectives.
Our corporate social responsibilities are identifiable in the following areas:
Our People
We aim to:
- Promote our company values and behaviours including respect, integrity, positivity [group of people representing employees]
- Encourage personal development, education, and training [ladder symbolizing personal development and training]
- Recognise success and loyalty [scales symbolizing fair reward and equity]
- Provide a safe and healthy working environment [headset symbolizing open communication]
- Reward our people fairly and equitably [flower symbolizing wellbeing]
- Promote inclusivity and equal opportunities [lock symbolizing data security]
- Maintain an open and honest approach in all our communications
- Support mental and physical health and wellbeing
- Have robust processes to handle and store personal information
The Environment
We aim to:
- Reduce the energy and water that we consume [house with lightbulbs representing energy consumption]
- Limit the waste that we produce, especially paper waste [waste bin representing waste reduction]
- Source energy from renewable sources, where possible [solar panels representing renewable energy sources]
- Recycle the waste products that we cannot yet eliminate [battery symbol representing recycling]
- Consider the carbon impact of digital technology [computer monitor representing digital technology impact]
- Travel less and, where unavoidable, travel sustainably [car with passengers representing sustainable travel]
Our Suppliers
We require our suppliers to demonstrate:
- Ethical working practices [people with currency symbols representing ethical working practices]
- Good working conditions and respect for their people [desk and chair representing good working conditions]
- Excellent health, safety, environmental and quality standards [exit sign representing health, safety, environmental, and quality standards]
- Good management systems and respect for personal data [three locks representing data security and management systems]
- Open and honest relationship [speech bubbles representing open relationships]
Local Community
We aim to:
- Support local businesses [map of the United Kingdom representing support for local businesses]
- Look after the local environment and minimise noise pollution [shovel and bee representing care for the local environment]
- Support local charitable causes [paw prints and heartbeat line representing support for local charities]
- Engage with local community initiatives [gears with an apple representing engagement with community initiatives]
Our Customers
We aim to:
- Share clear and honest information [INSIGHT logo representing clear information]
- Provide proactive response to customer feedback [two smiley faces with arrows representing customer feedback]
- Partner with our customers to help them to achieve their sustainability goals [linked chain representing customer partnerships for sustainability]
Our Products
We aim to:
- Work towards increased sustainability as materials and technology become available [shopping cart representing increased sustainability in materials and technology]
- Produce reliable, long-lasting goods with replaceable parts where possible [two tools representing reliable, long-lasting goods with replaceable parts]
- Use recycled and recyclable materials in our products and our packaging [recycling symbol representing use of recycled and recyclable materials]
- Minimise carbon miles and promote a sustainable Supply Chain [footprint on a truck representing minimized carbon miles]
Contact Us
Please contact us for any further information on our policy.
Tel: 01933 673 144
Email: enquiries@eterna-lighting.co.uk
Website: www.eterna-lighting.co.uk/corporate-social-responsibility-policy
