Prominence Home Cannes 52" Indoor Ceiling Fan

Product Overview

This manual provides instructions for the Prominence Home Cannes 52" Indoor Ceiling Fan. It includes safety information, package contents, tools required, dimension references, mounting options, assembly instructions, operating instructions, troubleshooting, and warranty details.

Contact Information:

For assistance with installation or if a problem cannot be remedied, contact the service department at 1-877-459-3267, Monday-Friday, 8 a.m. - 5 p.m. Central Time.

Package Contents

Unpack your fan and check the contents. The following items should be included:

• Package Contents: Canopy, Canopy Cover, Mounting Bracket Screw (x4), Mounting Bracket, Downrod, Downrod Clip, Downrod Pin, Yoke Cover, Set Screw (x2), Closemount Screw (x3), Motor Assembly, Motor Screw (x10), Switch Housing, Switch Housing Cap, Switch Housing Screw (x3), Light Kit, Hex Nut, Rubber Washer, Finial Cap, Finial, Glass Bowl, Owner's Manual, Hardware Kit, Blade Arm (x5), Blade (x5), E26-base LED Bulb (x2)
• Hardware Contents: Blade Screw (x15), Blade Washer (x15), Wire Connector (x3), Pull Chain Extension (x2), Secondary Support Screw, Support Washer, Secondary Spring Washer, Plug Button, Blade Balancing Kit

Note: Some extra hardware has been included. The quantity listed above is the number required for installation.

Tools Required (not included)

Tools required for assembly: Electrical tape, Phillips Screwdriver, Pliers, Safety Glasses, Step Ladder, Wire Cutters and Wire Strippers.

Helpful Tools: AC Tester Light, Tape Measure, and Wiring Handbook.

Dimension Reference

Dimensions are provided for reference:

• A: 19.16 in.
• B: 11.8 in.
• C: 11.53 in.
• D: 5.13 in.

Mounting Options

Choose one of the following mounting options:

• Closemount: Best suited for ceilings lower than 8 feet. Does not utilize the downrod.
• Downrod Mount: Best suited for ceilings 8 ft. or higher. A longer downrod (not included) may be used for taller ceilings.
• Angled Ceiling Mount: Best suited for angled or vaulted ceilings (up to 16 degrees). A longer downrod may be necessary for proper blade clearance. Ensure the ceiling angle is not steeper than 16°.

Safety Instructions

READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE FAN AND SAVE INSTRUCTIONS.

CAUTION:

• Ensure all set screws are checked and retightened as necessary before installation.
• To reduce the risk of personal injury, do not bend blade brackets when installing, balancing, or cleaning the fan. Do not insert foreign objects between rotating fan blades.
• Before changing fan direction, turn off the fan and wait for blades to stop completely.
• Safeguards provided are not meant to cover all possible conditions. Common sense, caution, and care are essential factors supplied by the installer and operator.
• The fan weight is Net Weight: 17.02 lbs (7.72 kg). Ensure the outlet box is securely attached to the building structure and marked “Acceptable For Fan Support”.
• This device complies with Industry Canada license-exempt RSS standard(s) and FCC Rules Part 15. Operation is subject to conditions that prevent harmful interference.
• This equipment has been tested and found to comply with Class B digital device limits.

WARNING:

• To avoid risk of electric shock, shut off power at the main fuse or circuit breaker box before installing or servicing. Using the light switch is not sufficient.
• Install the fan so blades are at least 7 feet (2.1 Meters) above the floor and at least 18 inches (0.5 Meters) from the wall.
• Mount to an outlet box marked “acceptable for fan support” using provided mounting screws.
• Installation must comply with national electrical code (ANSI/NFPA 70-1999) and local codes. Seek a qualified electrician if unfamiliar with wiring methods.
• Do NOT use a full-range dimmer switch to control fan speed, as it may cause a loud humming noise.

Assembly Instructions

1. Turn OFF electrical power at the main fuse or circuit breaker. DANGER: Failure to disconnect power may result in serious injury or death.
2. Prepare the Canopy: Loosen mounting bracket screws. Remove two screws from the canopy's round holes. Remove the mounting bracket from the canopy. Save screws. Install the mounting bracket to the outlet box (sold separately) using provided screws and washers. WARNING: Mount to an outlet box marked “acceptable for fan support”.
3. Prepare the Motor: Remove ten motor screws and five motor blocks from the underside of the motor. Discard motor blocks, save motor screws for blade arm installation.
4. Closemount Installation (Optional): Remove three Phillips-head closemount screws from the top of the motor assembly. Remove the canopy cover. Align canopy holes with motor assembly screw holes. Secure canopy to motor assembly with the three closemount screws. Hang the fan on the hook of the mounting bracket. Proceed to Step 9.
5. Downrod Mount: Remove the downrod clip and downrod pin from the downrod. Loosen, but do not remove, the two set screws in the yoke at the top of the motor assembly.
6. Feed Wires: Feed wires and braided cable from the yoke through the yoke cover, canopy, and downrod.
7. Install Downrod: Insert the downrod into the yoke, reinstall the downrod pin and downrod clip. Retighten the two set screws. Note: Measure 8 inches of lead wire and cut excess. Strip 1/2″ insulation from each wire end. WARNING: Do not cut braided cable.
8. Secure Downrod: Install the ball end of the downrod into the mounting bracket opening. Rotate the downrod until the tab in the mounting bracket seats in the slot in the downrod ball. WARNING: Ensure the fan/downrod does not rotate in the mounting bracket. Failure to align the slot and tab may result in fan falling.
9. Secondary Hanging System (Canada required, US optional): Feed the loop of the braided cable through the outlet box. For US installation, the braided cable can be cut and removed. For Canadian installation, the secondary hanging system is required.
10. Install Support Screw: Install secondary support screw, secondary spring washer, and support washer into the ceiling brace. Lift the braided cable over the ceiling brace and place the open loop around the secondary support screw. Note: Ceiling support brace may need access from above. Important: The braided cable must form a complete circle around the support brace.
11. Tighten Support Screw: Tighten the secondary support screw to secure the braided cable.
12. Wire Connections: Use wire connectors to connect fan wires to power supply wires. Connect white to white (neutral), black and blue to black (hot). Connect green wire (downrod/bracket) to bare/green (ground). Note: For closemount, only two green wires connect. If a second hot wire is available, connect it to the blue fan wire for separate light control. Important: Turn wires upward into the outlet box. Place black and white connections on opposite sides. WARNING: Do NOT wire the fan motor to a variable-speed wall control.
13. Attach Canopy: Raise the canopy, align mounting bracket screws with canopy's J-shaped slots. Turn canopy clockwise until screws are engaged. Install the two previously removed mounting bracket screws into the round holes. Securely tighten all mounting bracket screws.
14. Attach Blades: Partially insert blade screws with blade washers through the blade and into the blade arm. Tighten each blade screw with a Phillips screwdriver, starting with the middle one. Repeat for remaining blades and arms.
15. Attach Blade Arms to Motor: Install blade arms to the underside of the motor assembly using previously removed motor screws. Tighten each blade arm completely.
16. Install Light Kit: Remove three switch housing screws. Connect single-pin connectors from switch housing to light kit (blue to black, white to white). Secure light kit to switch housing with the three switch housing screws.
17. Install Bulbs: Install E26-base bulbs into the light kit sockets. Important: Allow bulbs and light kit to cool before replacing bulbs.
18. Attach Glass Bowl: Remove finial, finial cap, hex nut, and rubber washer. Feed pull chain through the glass bowl's off-center hole. Feed the other pull chain through the center hole. Place glass bowl onto the light kit's threaded rod. Secure with rubber washer and hex nut. Attach finial cap and finial. Proceed to Step 22.
19. No Light Kit Option (Optional): Remove light kit by removing hex nut and washer from switch housing cap. Insert plug button into the center of the switch housing cap.
20. Install Switch Housing Cap: Remove three switch housing screws from the top edge of the light kit. Install the switch housing cap to the bottom of the switch housing with the three switch housing screws.
21. Attach Pull Chain Extension.
22. Attach Pull Chain Extensions to Pull Chains. Note: The pull chain in the center of the light kit controls the light.
23. Restore Power: Turn on electrical power at the main fuse or circuit breaker and the wall switch. Installation is complete.

Operating Instructions

1. Fan Operation for Comfort: Adjusting the thermostat setting can be done without feeling a difference in comfort.
2. Reverse Switch:
   • In warmer weather: Push the reverse switch down for downward airflow (wind chill effect).
   • In cooler weather: Push the reverse switch up for upward airflow (moves stagnant, hot air).

   Important: Wait for the fan to stop before moving the reverse switch. The switch must be fully up or down for the fan to operate. If set in the middle, the fan will not operate.

3. Fan Speed and Light Control:
   • Fan Pull Chain: Four positions: One pull = HIGH, Two pulls = MEDIUM, Three pulls = LOW, Four pulls = OFF.
   • Light Pull Chain: Turns the light ON and OFF.

Troubleshooting

If experiencing difficulty, check for incorrect assembly, installation, or wiring. Contact the Service Department at 1-877-706-3267 (Mon-Fri, 8 a.m. - 5 p.m. Central) if problems persist.

WARNING: Shut off power before any maintenance.

• Fan does not start: Check wall switch, circuit breakers, wire connections, and ensure forward/reverse switch is fully up or down.
• Fan is noisy: Ensure all screws are snug (not overtightened), check blade arm screws, ensure wire connectors are not rattling, avoid Solid State variable speed controls, and check for excessive wobble.
• Fan wobbles: Ensure mounting bracket and outlet box are secure. Check blade and blade arm screws. Balance the fan using the blade balancing kit or by interchanging adjacent blades.
• Light does not work: Check 9-pin/single-pin connectors, ensure blue wire is connected to hot supply, check light bulbs, and verify total bulb wattage does not exceed 180 watts (incandescent).

Limited Lifetime Warranty

Contact Service Department: 1-877-706-3267, 8 a.m. - 5 p.m. Central, Monday - Friday.

Model Names: 52" Ceiling Fan

Model Numbers: 51595 - Espresso, 51596 - Brushed Nickel

The manufacturer, Hong Kong China Electric Appliance Company (HKC), warrants the fan motor for life and all other parts for one year against defects in workmanship and material. Exclusions apply to glass parts and finishes. Claims must be made by the original purchaser within the warranty period. Purchasers are responsible for removal and reinstallation costs. Damage from wear and tear, accident, misuse, or improper installation is not covered. Service by a non-licensed electrician voids the warranty. HKC's liability is limited to repair or replacement. Consequential damages are excluded. This warranty is void if the original purchaser no longer owns the fan. HKC will replace defective parts or the entire fan with a comparable or superior model. All other express and implied warranties, including merchantability and fitness for a particular purpose, are disclaimed. Some states may not allow these limitations.