Limited Warranty

Warranty Coverage

The producer promises to repair or replace any chair found to be defective in material or workmanship within one (1) year from the date of original purchase, provided you, the original purchaser, still own it. This is your sole and exclusive remedy. This warranty is subject to the provisions below.

Exclusions

Normal wear and tear, which are to be expected over the course of ownership.
Misuse, abuse, or excessive use of the product.
Modifications or attachments to the product that are not approved by the manufacturer.
Products that were not installed, used, or maintained in accordance with product instructions and warnings.
Products used for rental or commercial purposes.
Damage caused by the carrier in-transit is handled under separate terms.

Seating Usage

Normal use for seating is identified as the equivalent of a single shift, forty (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced on a pro-rata basis.

Some retailers might have custom models imported directly from the factory and therefore are not supported by our local service team because we do not have the correct parts. Please contact your retailer directly for support. If you have any questions about that, we will be available.

Return Policy

We adopt a 30-day return policy, which means that all products purchased on this website may be returned to us within this timeframe. You need to contact us within 30 days after the product(s) came into your possession, and the product(s) must be returned to us without any undue delays.

Returned products must be in the same condition as they were sent and must be sent in their original packaging.

If the product is not faulty (i.e., if you changed your mind or are unhappy with the product for some other reason), the cost of shipping will be your responsibility. It is your responsibility that the package arrives safely to us, so we recommend using a courier service where it is possible to track the shipment.

If the product is faulty when you receive it, please contact us, and we will help you out (see more information under Manufacturer Warranty).

We reserve the right to give a partial refund in cases when the product(s) is not in an unused condition, is damaged, or has missing parts not due to our error.

How Returns Work

Contact us through the contact form on our website and attach the invoice as proof of purchase. Please also write the reason for return.
We will then get back to you as soon as possible with information on where to send the product(s).
As soon as we have received the product(s) and made an inspection, we will inform you of our decision.
If a refund is approved, we will automatically credit the purchase to your credit card or original method of payment.
If the product(s) is damaged, not in its original condition, or missing parts, we will inform you if you are eligible for a partial refund. This is decided on a case-by-case basis depending on the severity of the damages or what parts are missing.

User Manual

Model Numbers: C-1190-4P, C-1190-1P

Features: Ergonomic Design

Installation Video: Watch Installation Video ▶️

Assembly Instructions

Please refer to the following diagrams for assembly.

Parts List

Part	Quantity
A	1
B	1
C	1
D	1
E	4
F	1
G	5
H	4
I	5

Assembly Steps

Step 1: Attach part B and C to part A. An arrow indicates the direction of attachment for part B.

Step 2: Assemble parts C and B with part D, washers (I and G). Note: DO NOT TIGHTEN THIS SCREW TOO TIGHTLY.

Step 3: Attach part A to the assembled base using screws (E) and washers (I and G). Ensure 100% tightening of all screws.

Step 4: The final assembled chair is shown. CAUTION: Make sure all bolts and screws are fully tightened before using the chair. Lubricate all moving parts and tighten all bolts/screws every 6 months or whenever needed.