Intelligent Toilet ST03 Product Manual
Product Name: Intelligent Toilet
Model: ST03
Thank you for purchasing our product. Please read this manual before installation and use to ensure that your product will function at peak performance. Read this manual thoroughly and store in a safe place for future references.
Important Safeguards
When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING
WARNING - To reduce the risk of burns, electrocution, fire, or injury to persons.
- Close supervision is necessary when this product is used by, on, or near children or invalids.
- Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
- Keep the cord away from heated surfaces.
- Never block the air openings of the product or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and the like.
- Never use while sleeping or drowsy.
- Never drop or insert any object into any opening or hose.
- Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
- Connect this product to a properly grounded outlet only. See Grounding Instructions.
SAVE THESE INSTRUCTIONS
Grounding Instructions
This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.
This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided - if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.
If it is necessary to use an extension cord, use only a three wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the product. Replace or repair a damaged cord.
Functions May Vary From Different Part No.
Functions | T03 | |
---|---|---|
Remote | Remote control | • |
Cleaning | Rear wash | • |
Front wash | • | |
Aerated wash | • | |
Auto wash | • | |
Convenience | Oscillating wash | • |
H/C massage | • | |
Adjustable water pressure | • | |
Adjustable water temperature | • | |
Adjustable nozzle position | • | |
Convenience | Detachable nozzle | • |
Nozzle self-cleaning | • | |
Cleaning Nozzle | • | |
Heated seat | • | |
Warm dryer | • | |
Soft close | • | |
Adjustable seat temperature | • | |
Adjustable dryer temperature | • | |
Night light | • | |
Safety | Instant heating | • |
Tankless | • | |
Auto flush | • | |
Drying with flush | • | |
Emergence flush | • | |
Remote flush | • | |
Seat sensor | • | |
Digital display | • | |
Convenience | Memory mode | • |
Auto-start | • | |
SUS filter | • | |
Air isolation | • | |
Safety | Backflow prevention | • |
Easy clean glaze | • | |
Eight protections | • | |
Anti-bacterial seat | • | |
Safety | Fire and heat resistant | • |
Factory reset | • |
Contents
- Parts Information
- Overview
- Remote Control
- Safety Information
- Warnings
- Attention
- Installation
- Before use
- Toilet
- Intelligent
- Parts Information
- Overview, Remote controller
- Overview
- Installation
- Function Explanations
- Maintenance
- Surface Cleaning
- Nozzle Maintenance
- Troubleshooting
- Troubleshooting
- Power button
- Wash functions
- Dryer
- Heated Seat
- Remote Control
- Toilet Unit
- Specifications
Parts Information
Overview
Parts:
- Power cord
- Lid
- Knob
- Dryer
- Bidet Wash Nozzle (Rear & Front Wash)
- Heated Seat
- Ceramic Toilet Bowl
- Water Supply Hose
- T-valve
- Caution Label
- Knob
Knob Functions:
- Backspin
- Forward rotation
- Dryer
- Bidet Wash Nozzle (Rear & Front Wash)
- Heated Seat
- Ceramic Toilet Bowl
Remote Controller
Functions:
- Front Washing (Feminine cleaning)
- Rear Washing (Posterior cleaning)
- H/C Massage (Switch between hot and cold water)
- Night Light (Turn the Night Light ON/OFF)
- Nozzle Clean (Use for manually cleaning the nozzle)
- Stop
- Dryer (Drying off the washing area)
- Water Temp (Adjust the water temperature)
- Air Temp (Adjust the wind temperature)
- Seat Temp (Adjust the seat temperature)
- Flush (Flushing the toilet after use)
- Nozzle Position (Adjust the nozzle position in five levels)
- Water Pressure (Adjust the cleaning intensity of front and rear washing)
Warnings and Safety
Please read thoroughly.
First of all, thank you for purchasing our product. To ensure proper and safe use of this product, carefully read this section prior to any usage. Afterwards, store this manual in a safe place for any needed future reference.
The hazards and warnings listed herein are important to our user's safety. Significant consequences may result from failure to heed warnings. The company will not be held liable for any injuries to the user and damages to the product due to improper usage and/or failure to heed safety warnings.
Explanation of Terms and Symbols
- Warning: Indicates possible injury resulting from improper usage due to negligence of this sign.
- Attention: Indicates human injury or property loss that may result in improper usage due to negligence of this sign.
- Note: When used with the above "Warning" and "Attention" signs, indicates a strict request to follow noted precautions.
Symbols:
- [Prohibits any individual from performing any action with this symbol]
- [Prohibits any individual from dismantling product.]
- [Keep product away from any wet environments, including, but is not limited to, humid environments, close proximities to baths, showers or sinks.]
- [Do not touch!]
- [Do not touch with a wet hand!]
- [Keep away from any extreme heat or fire!]
- [Operate only as instructed!]
- [Pull out the power plug!]
- [Protective grounding]
Warnings
- This product needs to be properly grounded. *Risk of electric shock. *If unsure, contact an electrician.
- Do not touch, insert or pull out the power plug with a wet hand. Risk of electric shock.
- Do not use a power socket in poor condition or a damaged power plug. Risk of fire and/or electric shock.
- The power socket in use should be within the specified range (AC120V). Risk of fire and/or electric shock.
- Do not pull, damage, bend, twist, stretch, roll, bundle, clamp or squeeze the power cable. Do not place anything on power cable. Risk of fire and/or electric shock.
- If the power cord is damaged, to prevent any injuries or accidents, it should be replaced by a professional. *Risk of fire and/or electric shock.
- Do not place a lit cigarette along with other burning objects into the unit. Risk of fire.
- Do not use during thunderstorms (pull out the power plug during storms). *Failure in doing so may lead to injury or fault in the product.
- When the seat ring or the cover plate is damaged, to avoid any harm, be sure to pull off the power plug, close the water source and contact your local distributor for replacement. *Risk of fire or electric shock.
- Regularly pull out the power plug and wipe off any dust on the power plug using a clean dry cloth. *Risk of fire.
- Any person with a disability, the elderly, and children, should be using this product with the supervision of another individual.
- This product is not a toy. Advise children not to play with product. *Risk of injury.
- Do not dismantle, repair or alter this product on your own. Call in a professional.
- For cleaning or maintenance of plastic parts, do not use any harsh cleaning agents. (These include, but are not limited to products such as: concentrated sulfuric acid, concentrated nitric acid, glacial acetic acid, carbon tetrachloride, chloroform, acetone, butanone, benzene, methylbenzene, phenol, methylphenol, dimethylformamide, methyl ether, soybean oil, acetate, 40% nitric acid, thick salt acid, 95% alcohol, gasoline, kerosene or brake oil, etc). *Risk of damaging parts that can lead to accidents and injuries.
- Do not use polluted water or water meant for industrial. *Risk of urocystitis or dermatitis. Untreated water may also cause corrode inner workings of unit and may cause electrical shock or a fire.
- Do not apply any force to the unit's seat and lid. Do not stand on the lid or open or close the lid and the seat forcefully. This may result in product damage and/or user injury.
- Be advised that sitting on the heated seat for an extended amount of time may result in burns.
- Do not add water or detergent into the unit or on to the wireless remote. Do not soak the product with water or cleaner. *Risk of fire and/or electric shock.
- Do not install product in a humid environment or a soak room. Do not spray or soak this product with any form of liquid to prevent any damage to the product. Risk of fire and/or electric shock.
- Do not place your hand or any other object into the dryer trap, and do not cover the dryer and dryer trap during product use. *Risk of fire, electric shock, and/or other accident that may lead to user injury.
- Do not spray urine at the dryer trap. Risk of electric shock.
- Read the following for proper battery usage. Properly install the battery according to its correct polarity. Remove the battery during long periods without use. Replace the battery before it reaches the end of its usage. Failure to do so may result in interrupted control signals. Cover the battery with tape before disposal. *This will prevent battery fluid leaks that may cause fire and/or other damages.
Attention
- Avoid direct sunlight or heat. *Risk of product discoloration.
- Do not supply electricity with an external switch. ie: connecting the universal part to a timer switch. Run the risk of issues caused by improperly resetting the thermal breaker.
- While using this product, make sure that the skin is in contact with the seat sensor area. Otherwise, product may not operate correctly. *Children and smaller individuals may have trouble staying in contact with sensor area.
- Do not spray urine in the direction of the bidet nozzle. *Doing so may result in blockage to the bidet nozzles and cleaning area.
- Pull out the power plug when the product is in disuse for an extended amount of time. Make sure to shut off the water and remove the water inside the product. *Risk of fire, leaks, and product damage.
- When storing or transporting in cold climate, make sure to remove all water from the unit. Product may crack and other damages may occur due to freezing water. Risk of water leakage and/or property loss/damage.
- In case of sudden power failure, remove the power plug and close the angle valve to prevent water leakage. Risk of water leakage and/or property loss/damage.
Installation
Tools Required
Required tools for installation. Please have these tools prepared prior to installation.
- Drill (Dia. 0.24in)
- Silicone gun
- Teflon tape
- Knife
- Marking pen
- Span wrench (varies for different pipes)
- Offset screwdriver
- Measuring tape
- Measuring cup
Item List (Confirm that all below items are inside the box)
- Intelligent toilet (1 set)
- T-valve (1 pc)
- Pre-installed 9/16" adapter (G1/2,G1/2,11/16")
- Two AAA Battery
- Wax ring (1 pc)
- Remote controller set (1 set) (holder 1 pc, screw 2 pcs)
- Installation Book & User Manual
- One alkaline 9V Batteries
- Water measuring bag (1pc)
- Floor flange (1pc)
- Bolt (2pcs)
- Mounting bracket (2pcs)
- Washer (8pcs)
- Bolt (2pcs)
- Hexagon bolt (4pcs)
* Please confirm all the aforementioned items are inside the package. If there are any omissions, please contact customer service.
* Illustrations above are for references only, Actual objects may look different in person.
* If your water valve is 9/16", you could directly connect the T-valve; If your water valve is 11/16", please screw off the adapter, then connect it.
Before you Install
Confirmation of water pressure
The minimum dynamic operating water pressure is 35 psi, and the maximum static water pressure is 108 psi.
Determination method for minimum water flow
Open the angle valve for water supply, ensuring a flow of water at least 5.28 GPM.
* If the above conditions cannot be met, the best flushing effect cannot be achieved and an additional booster pump is required to increase the pressure.
(Tools: stopwatch, Water measuring bag.)
Confirm dimensions of product with installation space
Side view:
- Wall rough-in: 12in
- Dimensions: 19.41in (H) x 15.75in (W) x 26.93in (L)
Front view:
- Dimensions: 15.55in (H) x 26.93in (W) x 19.41in (L)
Top view:
- Dimensions: 5.5-8in (W) x 3-6in (L)
Installing your product
Step 1: Open the box right side up
Remove the accessories first, then remove the unit from the top, as shown in the diagrams below.
Step 2: Mark your drainage hole with a cross
- Place the installation template on the ground while being sure to properly align the drain hole.
- Mark eight mounting holes on the ground with a pencil. Also outline the template edge to mark toilet placement later on.
- Remove the installation template and drill eight holes at the marked positions.
Step 3: Install the flange and fixing block
- Put the flange on the drain hole, and fix it on the ground with four bolts. Then Seal the flange with glass glue.
- Place the fixing block on the installation position marked by the line drawing pen and fasten it with two bolts.
Install the ceramic body, water supply hose
- Place the wax ring on the drain hole at the bottom of the ceramic.
- Align the ceramic drain with the drain hole on the ground, and press down to make the wax ring fully contact with the ground.
- Fix the two sides of the ceramic with two bolts, and finally install the cap.
- Attach the flush water hose to the T-valve and tighten.
- Attach the clean water hose to the T-valve and tighten.
- Connect the T-valve to the water supply and tighten. Use gasket to prevent water leakage. (Available in 9/16" and 11/16" connectors.)
- Finish installation.
Installing the remote
- Drill two 6mm(0.24 inch) diameter holes on the wall (about 1.77 in deep).
- Knock the anchors into the hole with a hammer.
- Secure the holder with anchors.
- Use the screws to secure the holder to the wall.
- Remove the battery cover from the backside of the remote to install batteries.
- Once finished, remote is ready to be placed in its holder.
Detailed steps shown in the diagram below:
Steps:
- [Remove the decoration strip/remote control stand]
- [Anchor]
- [Screws]
- [Complete Remote control]
*Please use proper mounting tools for special wall surfaces (such as wood, HDF, etc.)
*The remote control holder should be installed away from the bidet's spray trajectory.
*The remote control holder should be installed within reach when seated on unit.
*Make sure there is nothing to block the transmission between the toilet and its remote.
Installing and replacing the battery box
Install and replace the emergency flushing battery.
- Reach into the bottom of the toilet cover and lift the cover upward firmly.
- Remove the battery cover by unscrewing the screw with a crosshead screwdriver.
- Replace the new battery, shut the battery cover, and tighten the screw with a crosshead screwdriver.
- Place the toilet cover to the flat position and press down to fix the cover.
*Please confirm the battery's positive and negative poles. Please do not charge, disassemble, fire the battery, or mix with used batteries or different kinds of batteries to avoid liquid leakage or explosion.
*The battery box has a moisture-proof function. Please ensure that the set screws are screwed in place to achieve a good seal effect.
*If the battery needs to be replaced, it is recommended to contact your local dealer to have it replaced by specialized personnel.
Testing the product (Checking the Knob Control and remote control)
Are all the functions working properly?
- Posterior Wash, Front Wash (Including water pressure & nozzle position adjustment), Heated Dryer, Water & Seat temperature Adjustment, Nozzle cleaning, remote control.
- All functions listed above should be tested.
Checking posterior wash
Place hand on sensor point (shown in illustration on right), press Posterior on the Knob Control or the wireless remote. Use hand to block nozzle spray.
- [Occupied sensor point]
Matching your remote control code
*When the product leaves the factory, the remote control and the product are connected, if the remote control went failure, please re-connect the code as following methods.
- Unplug the product's plug, press the stop key for few seconds until the level light is flickered.
- Plug the attaching plug when the remote control get closer to the product.
- The level light stops flickering, and then it is lighted on.
- Codes are matched properly when all lights are on.
Function Explanations
Power/Stop
Stand by: Press it for 3s to activate it.
Activated: Press and hold for 3s to shut down. Under the hip cleaning, female washing, drying mode, press it for short time to stop it, and press it for 3s to enter to the drying mode.
Front
Under no cleaning and drying mode, and seating the toilet.
"Rotated backward, rotated it backward for 45° to enter into the front wash mode, which the mode is defaulted to cleaning moving. The cycle of operation: front wash 1.5mins + drying 4mins + flushing when drying for once.
When the function of front wash is activated, rotates the switch forward to increase the cleaning strength, switch backward to decrease the cleaning strength.
Rear
Under no cleaning and drying mode, and seating the toilet.
"Rotated forward", rotated it forward for 45° to enter into the rear wash mode, which the mode is defaulted to cleaning moving. The cycle of operation: rear wash 1.5mins + drying 4mins + flushing when drying for once.
When the function of front wash is activated, rotates the switch forward to increase the cleaning strength, switch backward to decrease the cleaning strength.
*When starting up, short press the knob to send ceramic flushing command when there is no function.
Auto flush
When the seat sensor no longer detects a user, it will automatically flush.
The toilet will only flush once.
Drying flush
Press the "Dryer" button.
The warm air function is activated and a flush is performed.
*Rear/front wash is not available during flushing.
Emergency Flushing
When the product is not powered-on, short press the rotated switch button on the side of the product. It can achieve emergency flushing function.
* If the above operation does not work, you need to replace the battery or contact your local dealer.
Digital display
When setting different functions of temperature adjustment, the corresponding function indicator lights up.
User-friendly Design
- 8 Layers of safety: 8 different built-in safety features to protect the user and product.
- Memory mode: After power failure, water temp, water pressure, seat temp, and wand position are all restored to mid-range after power failure. Night light is turned on by default after power failure. On/off, keep the last memorized setting state.
Maintenance
Regular maintenance is required to ensure normal use.
Note
- Cut off the power and water supply before maintenance.
- Direct water wash to the entire product is prohibited.
Maintenance of product surface and ceramics
- Wipe dust or stains with a soft wet cloth.
- A wet soft brush, cloth or sponge may be used to clean the ceramic area.
- * Do not use abrasive cleaning solutions, such as alcohol, bleach, paint thinner, cresol, benzene, gasoline, etc.
Maintenance of the nozzle
- Press the "Nozzle Clean" button on the remote control without occupying the seat. The nozzle will extend.
- Proceed to clean with a soft toothbrush.
- Do not forcefully hold the nozzle, otherwise it may break.
- Please change the spout if it blocked.
Maintenance during Winter Season
During winter season, the water inside may freeze after long periods of storage and non-usage. Please take measures to prevent.
Note
- Before connecting the product to the water supply and electrical outlet, allow it to defrost for 30 mins in a warm indoor environment.
- In cases of extreme cold/freezing/nozzle stuck in place, wrap the water input line with a warm towel. Never pour hot water or use a hot dryer directly on the toilet.
Troubleshooting
Experiencing issues with your product?
If the user should run into any issues, please consult the troubleshooting guide below. If problem persists, please contact a professional.
Power button
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
Not working | Check whether the attaching plug is loose or not | Please check the circuit |
Check whether the power is switching on or off (the power light is not on) | Press rotated switch for 3s, the power light is on. | |
Check whether there is any electric leakage or not (the light of leakage protection plug is not on) | Unplug the attaching plug from the socket, plug it again later. Press the reset switch of the leakage protection plug, if it is still not working, please unplug the attaching plug and contact with local distributor to repair. |
Wash functions
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
No water from the spout | Check whether or not the water supply cuts off | Wait for the water supply restoring |
The intensity of cleaning is not strong enough | Check whether or not the angle valve switches off | Open the angle valve |
Unusual water flow from the spout | Check whether or not the water filter is blocked | Clean the filter mesh or change the water filter |
The water temp is not warm enough | Check whether or not the inlet pipe is flexed | The inlet pipe must be straight |
The cleanser is always leaking | Check whether or not the water pressure of cleaning switch to low level or not | Regulate the water pressure according to the instruction manual |
The cleaning function is not working normally | Check whether or not the inlet filter is blocked | Clean the filter mesh or change the water filter |
Abnormal operation | Solenoid valve no longer has any effect | Unplug the attaching plug for one minute and then plug it again |
The human induction system of the toilet seat no longer has any effect | Check whether or not the water supply switches to low level | Regulate the water temp according to the instruction manual |
The product is not flushed clean | No power supply | Please contact with our qualified maintenance personnel for repairing |
No water from the spout | No water from the spout | Please contact with our qualified maintenance personnel for repairing |
No water but have the sound of flushing | Check whether or not the pipeline is blended or not, please keep the water supply pipeline open and smooth | Please contact with our qualified maintenance personnel for repair if there is any unusual from the water inlet valve. |
Dryer
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
The dryer blows cold air | Check whether or not the dryer switches off | Regulate the temperature of dryer according to the instruction manual |
Check whether or not the heating element of dryer is damaged | Please contact with our qualified maintenance personnel for repairing |
Heated seat
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
The seat temp is too low or is not hot | Check whether or nor the temp of toilet seat is on the "off" position | Regulate the temperature of toilet seat according to the instruction manual |
Remote Control
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
The blue light of water temp is flickered | Low battery | Please replace a new battery |
Remote control is not working | Check whether or not there is any water on the remote control | Wipe off water by dry towel |
Toilet Bowl
Phenomenon | Fault Diagnoses | Solutions |
---|---|---|
The seat ring or the cover plate is damaged | No power supply | Power restoration |
The seat ring or the cover plate is damaged | No water from the spout | Please contact with our qualified maintenance personnel for repairing |
The seat ring or the cover plate is damaged | No water but have the sound of flushing | Check whether or not the pipeline is blended or not, please keep the water supply pipeline open and smooth |
The seat ring or the cover plate is damaged | have water all the time | Please contact with our qualified maintenance personnel for repair if there is any unusual from the water inlet valve. |
Specifications
Category | Specifications |
---|---|
Power rating | 120V~ |
Frequency | 60Hz |
Rated power input | 1050W(When inlet water temp in 59°F) |
Seat and dryer temperature range | 95°F~131°F |
Source water temperature range | 41°F~104°F |
Water Inlet | DN15(G1/2") |
Toilet Flushing | Minimum pressure: 35psi, ensuring a flow of water at least 5.28 GPM. Maximum pressure: 108psi (static state). Flush type: Tornado flush. Rough-in: rough-in 12in. |
Warm wind | Way for heating: Transient heating. Temp of warm water: Off/about 93.2°F ~102.2°F (4 levels). Safety devices: Thermostat series, thermal fuse, flow detection device. |
Seat ring | Warm wind temp: Off/about 95 °F ~131°F (4 levels). Wind speed: Above 4m/s (3 levels regulations). Safety devices: Bimetal thermostat series, thermal fuse. Seat ring temp: Off/about 93.2 °F~102.2°F (4 levels). Safety devices: Thermal fuse. |
Remote control | Dimension: 7.09in(L) 2.48in(W) 0.6in(H) |
Battery | Two AAA Batteries |
Emergency flushing battery | One alkaline 9V Batteries |
Power cable length | Appx. 35.43in |
Product dimension | 26.93in(L) 15.55in (W) 19.41 in(H) |
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