User Manual for SmartAVI models including: HDR-4X4-PLUS-V2, HDR-4x4 Plus V2 4 Port 4K 30Hz HDMI Matrix Switch, HDR-4x4 Plus V2, 4 Port 4K 30Hz HDMI Matrix Switch, 4K 30Hz HDMI Matrix Switch, 30Hz HDMI Matrix Switch, HDMI Matrix Switch, Matrix Switch, Switch

Manual

HDR-4X4 Plus V2 - SmartAVI


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hdr-4x4-plus-v2 manual
HDR-4x4 PLUS V2
4 Port 4K 30Hz HDMI Matrix Switch
USER MANUAL
Designed and Manufactured in the USA 1-800-284-2131 www.smartavi.com

OVERVIEW
TECHNICAL SPECIFICATIONS_________________________________________________________________ 3 WHAT'S IN THE BOX?_________________________________________________________________________4 FRONT AND BACK___________________________________________________________________________ 4 INSTALLATION____________________________________________________________________________________________5 EDID SETTING________________________________________________________________________________6 REMOTE CONTROL___________________________________________________________________________6 RS232 COMMANDS__________________________________________________________________________7 TROUBLESHOOTING__________________________________________________________________________8 TECHNICAL SUPPORT________________________________________________________________________8 LIMITED WARRANTY STATEMENT_____________________________________________________________9

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing

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Technical Specifications

VIDEO
Video Amplifier Bandwidth Input Video Signal Input DDC Signal Max Resolution HDMI Connector
CONTROL
Front Panel IR DB9
OTHER
Power Requirements Power Connector Dimensions Weight

1.65 Gbps 1.2 volts 5 volts 3840x2160 (4K) HDMI Type A 19 pin female
4 buttons and DIP switch Remote control Female RS232 or RS422 @ 9600bps
12V 2.1mm DC jack (center +ve) 7.1" W x 1.1" H x 2.8" D 4.05 lbs

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What's in the box?

PART NO.
HDR-4X4-PLUS-V2 Remote Control 12V

Q-TY DESCRIPTION
1 HDMI 4x4 Router 1 1 Power Adapter 1 User Manual

Front and back

Front panel

Back panel

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INSTALLATION
1. Turn off all input devices and displays. 2. Connect male to male HDMI cables to the input devices or sources and the "IN" ports on
the HDR-4X4 Plus V2. 3. Connect the displays to the "OUT" ports on the HDR-4X4 Plus V2. 4. Power on the input devices and the displays. 5. Connect the power cord and power-on the HDR-4X4 Plus V2.
Note: Each input and output can support up to 12V. Do not connect extenders that are powered by HDMI.
HDMI IN HDMI OUT RS232

Blu-Ray Player

Blu-Ray Player

Blu-Ray Player

DC/12V

HDR-4x4 Plus V2

OFF/ON

Blu-Ray Player

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edid setting

Position 1
0 0 0 0 1 1 1 1

Position 2
0 0 1 1 0 0 1 1

Position 3
0 1 0 1 0 1 0 1

Function
3D 4K 60 Hz HDR 2 CH 3D 4K 60 Hz 7.1 CH 3D 4K 30 Hz 2 CH 3D 4K 30 Hz 7.1 CH 2D 1080p stereo 2CH 2D 1080p 7.1CH 3D 1080p stereo 2CH 2D 1080p DVI

NOTE: The dial switch to dial downward is 1, dial upward is 0.

REMOTE CONTROL

HDMI MATRIX

234

1

OUTPUT 1

1234

OUTPUT 2

1234

OUTPUT 3

1234

OUTPUT 4

1234

1. Switch to one specific Input port 2. Return to last Input port 3. Move forward one Input port 4. Output port
4X4 matrix supports IR control and there are four sets of control button to use to switch & control the four Output port; ,  are used to move back or forward one Input port;  is used to directly switch to one Input port.

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing

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RS232 commands

Command
cir 1e\r\n cir 1d\r\n cir 00\r\n cir 01\r\n cir 02\r\n cir 03\r\n cir 06\r\n cir 05\r\n cir 08\r\n cir 09\r\n cir 0a\r\n cir 0b\r\n cir 0e\r\n cir 0d\r\n cir 10\r\n cir 11\r\n cir 12\r\n cir 13\r\n cir 16\r\n cir 15\r\n cir 18\r\n cir 19\r\n cir 1a\r\n cir 1b\r\n
bc \r\n
mrp 0 0\r\n mrp 0 1\r\n mrp 0 2\r\n mrp 0 3\r\n mrp 1 0\r\n mrp 1 1\r\n mrp 1 2\r\n mrp 1 3\r\n mrp 2 0\r\n mrp 2 1\r\n mrp 2 2\r\n mrp 2 3\r\n mrp 3 0\r\n mrp 3 1\r\n mrp 3 2\r\n mrp 3 3\r\n mrp 4 0\r\n mrp 4 1\r\n mrp 4 2\r\n mrp 4 3\r\n

HEX
63 69 72 20 31 65 0D 0A 63 69 72 20 31 64 0D 0A 63 69 72 20 30 30 0D 0A 63 69 72 20 30 31 0D 0A 63 69 72 20 30 32 0D 0A 63 69 72 20 30 33 0D 0A 63 69 72 20 30 36 0D 0A 63 69 72 20 30 35 0D 0A 63 69 72 20 30 38 0D 0A 63 69 72 20 30 39 0D 0A 63 69 72 20 30 61 0D 0A 63 69 72 20 30 62 0D 0A 63 69 72 20 30 65 0D 0A 63 69 72 20 30 64 0D 0A 63 69 72 20 31 30 0D 0A 63 69 72 20 31 31 0D 0A 63 69 72 20 31 32 0D 0A 63 69 72 20 31 33 0D 0A 63 69 72 20 31 36 0D 0A 63 69 72 20 31 35 0D 0A 63 69 72 20 31 38 0D 0A 63 69 72 20 31 39 0D 0A 63 69 72 20 31 61 0D 0A 63 69 72 20 31 62 0D 0A
63 69 72 20 31 62 0D 0A
6D 72 70 20 30 20 30 0D 0A 6D 72 70 20 30 20 31 0D 0A 6D 72 70 20 30 20 32 0D 0A 6D 72 70 20 30 20 33 0D 0A 6D 72 70 20 31 20 30 0D 0A 6D 72 70 20 31 20 31 0D 0A 6D 72 70 20 31 20 32 0D 0A 6D 72 70 20 31 20 33 0D 0A 6D 72 70 20 32 20 30 0D 0A 6D 72 70 20 32 20 31 0D 0A 6D 72 70 20 32 20 32 0D 0A 6D 72 70 20 32 20 33 0D 0A 6D 72 70 20 33 20 30 0D 0A 6D 72 70 20 33 20 31 0D 0A 6D 72 70 20 33 20 32 0D 0A 6D 72 70 20 33 20 33 0D 0A 6D 72 70 20 34 20 30 0D 0A 6D 72 70 20 34 20 31 0D 0A 6D 72 70 20 34 20 32 0D 0A 6D 72 70 20 34 20 33 0D 0A

Feedback

Description

s1x\r\n "x" is 0~3 Output port 1: select the input port plus 1 s1x\r\n "x" is 0~3 Output port 1:Select the input minus 1

s10\r\n s11\r\n

output 1 select input 1 output 1 select input 2

s12\r\n

output 1 select input 3

s13\r\n

output 1 select input 4

s2x\r\n "x" is 0~3 Output port 2: select the input port plus 1

s2x\r\n "x" is 0~3 Output port 2:Select the input minus 1

s20\r\n

output 2 select input 1

s21\r\n

output 2 select input 2

s22\r\n s23\r\n

output 2 select input 3 output 2 select input 4

s3x\r\n "x" is 0~3 Output port 3: select the input port plus 1

s3x\r\n "x" is 0~3 Output port 3:Select the input minus 1

s30\r\n

output 3 select input 1

s31\r\n s32\r\n

output 3 select input 2 output 3 select input 3

s33\r\n

output 3 select input 4

s43x\r\n "x" is 0~3 Output port 4: select the input port plus 1

s4x\r\n "x" is 0~3 Output port 4:Select the input minus 1

s40\r\n s41\r\n s42\r\n

output 4 select input 1 output 4 select input 2 output 4 select input 3

s43\r\n
s1x\r\n, s2x\r\n, s3x\r\n, s4x\r\n "x" is 0~3

output 4 select input 4 Read the status of the matrix

mrp 00 00\r\n mrp 00 01\r\n mrp 00 02\r\n

Output 1 select IR input 1 Output 1 select IR input 2 Output 1 select IR input 3

mrp 00 03\r\n mrp 01 00\r\n mrp 01 01\r\n

Output 1 select IR input 4 Output 2 select IR input 1 Output 2 select IR input 2

mrp 01 02\r\n mrp 01 03\r\n

Output 2 select IR input 3 Output 2 select IR input 4

mrp 02 00\r\n mrp 02 01\r\n mrp 02 02\r\n

Output 3 select IR input 1 Output 3 select IR input 2 Output 3 select IR input 3

mrp 02 03\r\n mrp 03 00\r\n mrp 03 01\r\n

Output 3 select IR input 4 Output 4 select IR input 1 Output 4 select IR input 2

mrp 03 02\r\n mrp 03 03\r\n

Output 4 select IR input 3 Output 4 select IR input 4

mrp 04 00\r\n mrp 04 01\r\n mrp 04 02\r\n

All output select IR input 1 All output select IR input 2 All output select IR input 3

mrp 04 03\r\n

All output select IR input 4

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Troubleshooting
No Power · Make sure that the power adapter is securely connected to the power connector of the unit. · Check the output voltage of the power supply and make sure that the voltage value is around 12VDC. · Replace the power supply.
No Video · Check if all the video cables are connected properly. · Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly. · Restart the computers.
Keyboard is not working · Check if the keyboard is properly connected to the unit. · Check if the USB cables connecting the unit and the computers are properly connected. · Try connecting the USB on the computer to a different port. · Make sure that the keyboard works when directly connected to the computer. · Replace the keyboard.
Mouse is not working · Check if the mouse is properly connected to the unit. · Try connecting the USB on the computer to a different port. · Make sure that the mouse works when directly connected to the computer. · Replace the mouse.
No Audio · Check if all the audio cables are connected properly. · Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly. · Check the audio settings of the computer and verify that the audio output is through the speakers.
Technical support
For product inquiries, warranty questions, or technical questions, please contact info@smartavi.com.

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Limited warranty statement
A. Extent of limited warranty SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specified above will be free from defects in materials and workmanship for the duration of 1 year, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.
SmartAVI limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:
a. Improper or inadequate maintenance or modifications b. Operations outside product specifications c. Mechanical abuse and exposure to severe conditions
If SmartAVI receives, during applicable warranty period, a notice of defect, SmartAVI will at its discretion replace or repair defective product. If SmartAVI is unable to replace or repair defective product covered by the SmartAVI warranty within reasonable period of time, SmartAVI shall refund the cost of the product.
SmartAVI shall have no obligation to repair, replace or refund unit until customer returns defective product to SmartAVI.
Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by SmartAVI.
B. Limitations of warranty To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the SmartAVI product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
C. Limitations of liability To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.
To the extant allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.
D. Local law To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

4-Port HDMI KVM Switch with USB 2.0 and Audio Sharing

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NOTICE
The information contained in this document is subject to change without notice. SmartAVI makes no warranty of any kind with regard to this material, including but not limited to, implied warranties of merchantability and fitness for particular purpose. SmartAVI will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from SmartAVI, Inc.
20180109

Designed and Manufactured in the USA

Tel: (800) AVI-2131 · (702) 800-0005 2455 W Cheyenne Ave, Suite 112 North Las Vegas, NV 89032
www.smartavi.com

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References

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