Liebherr SmartMonitoring Installation and Commissioning Checklist

1. Required Hardware and General Requirements

• SmartMonitoring-compatible Liebherr refrigerator/freezer including SmartModule
• SmartMonitoring license available?
• MyLiebherr account available?
• Internet-enabled device (PC/Laptop/Tablet) with current browser version and a minimum resolution of 1024x768 pixels
• Broadband internet connection with Wi-Fi (WLAN) or wired (Ethernet/LAN)
• Is the SSID of the WLAN the device will be connected to known? Also the password?
• DHCP mode active (automatic IP address assignment)?
• MAC address release in the network when using a MAC filter
• (If the filter must remain active, the MAC address of the SmartModule must be entered in the device UI. The authorized person (e.g., IT admin) must be present during commissioning or deactivate the MAC filter beforehand.)
• Additional network cable for LAN commissioning

2. Network Requirements for the SmartModule

• Supports WiFi IEEE 802.11 b/g/n 2.4 GHz, WPA2/WPA3
• Allow the following network ports within your network and at the internet gateway:
  • HTTP: Port 80/TCP (OUT)
  • HTTPS: Port 443/TCP (OUT)
  • NTP: Port 123/UDP (OUT)
• Is there very good WiFi signal in the room where the device is located?
  • Alternatively, an LTE router can be set up to provide a separate network
  • Or is it possible to connect the device via LAN?

3. General Procedure for Transferring the Password for Customer Internet

The process involves connecting an internet-enabled device to the refrigerator's Wi-Fi hotspot, transferring the network credentials, and then allowing the refrigerator to connect to the customer's internet.

Steps:

1. An internet-enabled device (PC, laptop, or tablet) is used.
2. By manually activating the Wi-Fi via the refrigerator's user interface, the device's SSID is broadcast, allowing other devices to detect the network and connect.
3. The device recognizes the WLAN network and connects to it.
4. After connecting, the refrigerator is provided with the customer's internet credentials (SSID and password).
5. The refrigerator then connects to the customer's network.
6. Through the customer's internet, data is transferred to the SmaMo Cloud.

Diagram illustrating the process of connecting the refrigerator to the internet via Wi-Fi.

4. Creating a MyLiebherr Account

To create a Liebherr Business Account:

1. Open an internet browser on your internet-enabled device (PC, Laptop, or Smartphone) and go to: https://my.liebherr.com/hau
2. Click the "Create Liebherr Account" button.
3. In the next step, select the "Liebherr Business Account (Commercial Users)" option and click "Next".
4. Enter your business email address and click "Next".
5. Enter your first name, last name, and business phone number, then click "Next".
6. The next step involves entering company data. Indicate whether a colleague already has a Liebherr account.
7. If colleagues already have a Liebherr Business Account, select "Yes" and provide an email address. You will then be assigned to the existing company.
8. If you are the first user from your company to create a Liebherr account, select "No" and enter your company details (company name, street, postal code, city, and country). Optional fields include phone number, VAT ID, DUNS number, or homepage. Click "Next" after entering the information.
9. In the "Application Area" section, select "Cooling and Freezing" and then "SmartMonitoring". Click "Next".
10. Finally, create a password for your account that meets the required guidelines and accept the terms of use. Click "Create Account".
11. An email with a code will be sent to your registered email address. Enter the code to complete registration. After the process is completed and your data is verified, you can log in to SmartMonitoring with your credentials.

5. Onboarding Steps in SmartMonitoring

After logging into https://smartmonitoring.liebherr.com with your registered Liebherr business account credentials, you can connect a new SmartModule device to SmartMonitoring.

SmartModule devices are from the Perfection series (SmartModule integrated ex-works) or the Performance series (SmartModule retrofittable).

1. In the SmartMonitoring dashboard, click the "Connect New Device" button or go to "Settings" and then "Device Setup".
2. You will enter the setup process. First, check if your device is compatible with SmartMonitoring and which networking solution is required (permanently installed or retrofittable). The serial number will be used to individualize the setup process for your device.
3. Enter the 9-digit serial number of your device and click "Check" next to the input field.
4. If everything worked, you will receive information that the device has been found, along with the model, serial, and item numbers. Click "Start Onboarding".
5. Install SmartModule (not applicable for Perfection devices with built-in SmartModule): The first step explains how to insert the connectivity module, if necessary. On the back of the device, two screws must be loosened, and the connectivity module inserted as shown in the illustration. After inserting the module, click "Next".
6. Select Connection Type: In the next step, you must choose whether to connect to the network via Wi-Fi or LAN. Select one of the tiles and click "Next".

Illustration showing the SmartModule installation and connection type selection.

Connecting via LAN

To establish the connection via LAN, connect your device using a LAN cable (Ethernet cable with RJ45 connector) to a network that has an internet connection. Ensure your device is allowed in the network if you use a MAC filter. You will see the connection status of the device in the next step. If the connection is successful as desired, proceed directly to the "Set Properties of the Connected Device" step.

Connecting via WLAN

In the next step, you need to activate the Wi-Fi functionality of your refrigerator or freezer. On the display of your refrigerator or freezer, navigate through the menu to "Settings" (1) and activate Wi-Fi using the "WLAN" button (2). Once Wi-Fi is activated, the icon will change accordingly (3). By activating this function, the device opens a WLAN Access Point, i.e., its own WLAN network, which you can connect to.

Additional Note: Refrigerator – Activate Wi-Fi

1. Navigate to Settings.
2. Select Wi-Fi.
3. Activate the Wi-Fi hotspot of your device. If it is active, you will see the displayed icon on the display.

Screenshots showing the process of activating Wi-Fi on the refrigerator display.

Resetting Wi-Fi

If Wi-Fi was previously active and needs to be reset:

1. Press and hold the display for 3 seconds.
2. After resetting, turn on the Wi-Fi.
3. The access point will then be broadcast as a NETWORK, and the access data will be displayed.

You then need to connect your PC/Laptop or Tablet to the WLAN network of the device being set up. The network name and password are shown on the refrigerator or freezer display. If the connection is successfully established, click "Next". A new browser window will open.

Illustrations showing the Wi-Fi reset and network connection process.

Connecting Refrigerator/Freezer to the Internet

In the new browser window, select the desired language and click "Next".

You will then see a list of available WLAN networks. Select the WLAN network you want to connect the refrigerator or freezer to. This network should have a stable internet connection and sufficient WLAN signal strength to ensure a permanent internet connection for the refrigerator or freezer. After selecting the network, enter the network password and click "Connect".

The password will now be sent to the device. This may take up to 20 seconds. A blinking Wi-Fi icon with the message "Connecting" will appear on the refrigerator or freezer display. If the connection is successfully established, you will hear a "beep". Only then should you proceed! Your PC, Notebook, or Smartphone should reconnect to your home network, as the refrigerator or freezer's WLAN Access Point will automatically close after sending the password. Once an internet connection is re-established on your PC/Laptop or Tablet, click "Next".

Screenshots showing language selection and WLAN network selection.

Continuing the Onboarding Process in the Old Browser Window

Back in the old browser window, the next step shows the connection status of your refrigerator or freezer. If the connection was successfully established, click "Next".

Illustration showing the SmartModule connection status.

Set Properties of the Connected Refrigerator or Freezer

In the following steps, you can set various properties for your device, assign a name, and select a time zone; usually, the correct time zone is already preset. Click "Next" afterwards.

SmartModule Configuration

Set Name

Upon successful connection, assign a name to your SmartModule. This name will appear later in your SmartMonitoring and can be changed at any time.

Select Time Zone

Please select the time zone in which your SmartModule is located.

Additional Information

You can also provide additional information for the device (e.g., to find it more easily in case of an alarm). You can add data such as the building, department, room, or floor. This can be adjusted in SmartMonitoring at any time. Click "Next" afterwards.

Select Group

You can also add the device to a group or create a new group (simply enter a name and click the "Add" button) to which you want to add the device. This can be changed at any time later in SmartMonitoring. However, you do not need to create a group to complete the setup. Click "Next" afterwards.

Screenshots showing device naming, time zone selection, adding additional information, and group selection.

Licensing of the Refrigerator or Freezer

Your device is now successfully set up. To view all data, you must enter a license key and click "Activate and Assign License". Alternatively, you can assign an existing license or purchase a license using the respective buttons.

If you wish to perform the licensing later, click "To SmartMonitoring" in the upper right corner. You will be redirected to the SmartMonitoring dashboard.

Illustration showing the device setup completion and licensing options.