Poly Voyager 6200 UC

Overview

Headset Overview

The Voyager 6200 UC is a neckband headset designed for clear communication and comfort. It features Active Noise Canceling (ANC) to reduce ambient noise.

Key Components and Functions:

• LEDs: Indicate headset status.
• Mute: ? Button to mute/unmute microphone.
• ANC: Active Noise Canceling toggle.
• ⏻ Power: Slide switch to turn the headset on or off.
• ⏯️ Play/pause*: Controls audio playback.
• ⏭️ Next track*: Skips to the next audio track.
• ⏮️ Previous track*: Returns to the previous audio track.
• ? Bluetooth® pairing: Initiates Bluetooth pairing mode.
• ? Volume: Adjusts audio volume.
• ? Call button: Press to interact with Microsoft Teams (application required) or answer/end calls.
• ?️ Voice control: Supports Siri, Google Now™, Cortana.

NOTE: Functionality may vary by application and may not function with web-based apps.

Safety Information: Please read the safety guide for important safety, charging, battery, and regulatory information before using your new headset.

USB Bluetooth Adapter

The USB Bluetooth adapter is used to connect the headset to a computer. If the headset and USB adapter lose connection, follow these steps to re-pair them: Put your headset into pair mode and press the Bluetooth pairing button on the USB adapter for 4 seconds until the lights flash red and blue. The adapter design may vary.

LED Status

Standard LEDs

LEDs when Microsoft Teams* is detected

NOTE: *Requires Microsoft Teams application.

Connect and Pair

Connect to PC

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED will flash and then turn solid, indicating connection. You will hear "PC connected" if wearing the headset. The LED flashes blue during a call and is solid when not on a call.
3. OPTIONAL: Download Plantronics Hub for Windows/Mac from poly.com/software to customize headset behavior.

Configure for Media

Your USB Bluetooth adapter is ready for calls, but music playback requires additional configuration.

• Windows: Go to Start menu > Control Panel > Sound > Playback tab. Select Plantronics BT600, set as Default Device, and click OK. For pausing music during calls, go to Start menu > Control Panel > Sound > Communications tab.
• Mac: Go to Apple menu > System Preferences > Sound. On Input and Output tabs, select Plantronics BT600.

Pair to Mobile Device

1. Slide and hold the Power switch away from the off position until you hear "pairing" and the headset LEDs flash red and blue.
2. Activate Bluetooth on your phone and search for new devices (e.g., iPhone Settings > Bluetooth > On; Android Settings > Bluetooth > On > Scan for devices). NOTE: Menus may vary by device.
3. Select "PLT V6200 Series." Enter passcode "0000" if prompted.

Once paired, you will hear "pairing successful" and the LEDs will stop flashing. To enable caller name announcement, allow access to your contacts if prompted.

NOTE: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously, including the Bluetooth USB adapter.

Pair USB Adapter Again

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer.
2. Put your headphones in pair mode.
3. Put your Bluetooth USB adapter into pair mode by pressing and holding its pair button with a pen or paperclip until it flashes red and blue.

Pairing is successful when you hear "pairing successful" and the USB adapter LED is solid blue.

Load Software

Some softphones require Plantronics Hub for Windows/Mac for headset control (answer/end and mute). Download from poly.com/software.

Manage headset settings via Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android.

Charge

It takes approximately 90 minutes to fully charge the headset using the desk charger or micro USB cable. LEDs turn off upon completion. The headset provides up to 10 hours of talk time.

NOTE: Your headset will vibrate once to confirm charging is in progress.

Check Headset Battery Status

There are three ways to check battery status:

• Plantronics Hub for iOS/Android: Check the home screen.
• Plantronics Hub for Windows/Mac: Click the headset icon in the system tray or menu bar.
• Slide and release the ⏻ Power switch away from the off position and listen for the voice alert or observe the headset LEDs.

Headset LED Behavior While Charging

TIP: To reset talk time alert accuracy, deplete the battery and then charge fully.

Fit

Try the three included eartips to find a comfortable fit that blocks external noise. Select the eartip that provides the most bass response. You may prefer different sizes for each ear.

Replace Eartips

Changing eartips is easy. Left and right are indicated on the earbud and eartip. To attach, hold the eartip loop, place it over the earbud, and pull the eartip up and over the small tab on the back of the earbud until it clicks into place. Ensure the tab is not visible, indicating the eartip is locked.

The Basics

Power On/Off

Slide the ⏻ Power switch to turn the headset on or off.

Adjust the Volume

Tap the Volume up or Volume down button.

Play or Pause Audio

Tap the ? Call button.

Track Selection

Double-tap the ? Call button to skip to the next track. Triple-tap the ? Call button to play the previous track. NOTE: Functionality varies by application.

Fast Forward/Rewind

Double-tap and hold the ? Call button to fast-forward. Triple-tap and hold the ? Call button to rewind. NOTE: Functionality varies by application.

Voice Control

Press and hold the ? Call button for 2 seconds until you hear a tone to activate Siri, Google Now™, or Cortana. Wait for the phone prompt for voice dialing, search, and other controls.

Make/Take/End Calls

• Answer or end a call: Tap the ? Call button.
• Answer a second call: Tap the ? Call button to end the current call, then tap again to answer the new call.
• Mute: While on an active call, tap the ? Mute button.
• Hold a call: Double-tap the ? Call button to put a call on hold. Tap again to answer an incoming call. (Up to 2 calls can be held).
• Switch between calls (flash): Double-tap the ? Call button to switch between calls. NOTE: Flash functionality works only between calls of the same type.
• Call back last call: Double-tap the ? Call button.

Answer Calls from a Second Device

It is easy to answer calls from two devices simultaneously. When on a call, you will hear a ringtone notification for an incoming call from a second paired device. To answer, tap the ? Call button to end the current call and tap again to answer the new call. If you do not answer, the call will go to voicemail.

Interact with Microsoft Softphone

• For Microsoft Teams, tap the headset's ? Call button to interact (application required).
• For Skype for Business, press and hold the headset's ? Call button for 2 seconds to interact (application required).
• Set your target softphone by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target Softphone.

More Features

Select Language

Change your headset language wirelessly using Plantronics Hub software (download from poly.com/software). Select language via Plantronics Hub for iOS/Android (paired to smartphone) or Plantronics Hub for Windows/Mac (connected via USB adapter/cable). *USB adapter not included in all models.

Voice Alerts List

Plantronics Hub allows customization of voice alerts. Download from poly.com/software. Common alerts include:

• "Answering call"
• "Battery low"
• "Battery high"
• "Redialing last outgoing call"
• "Incoming call"
• "Mute on"
• "No phone is connected"
• "Pairing"
• "Pairing incomplete"
• "Pairing successful"
• "Power on"
• "Phone 1 connected"
• "Recharge headset"
• "Volume minimum"

Noise Canceling

Active Noise Canceling (ANC) reduces unwanted noise. Slide the switch to activate. NOTE: Manage ANC duration in Plantronics Hub.

Online Indicator

Your headset LEDs flash red to indicate you are on a call. Manage settings in Plantronics Hub.

Change Headset Settings

Manage headset settings using Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android (visit poly.com/software). Settings include:

• Headset language
• Answering call alert
• Mute
• Mute reminder
• Firmware update
• Streaming audio (A2DP)
• HD Voice (wideband audio)
• Caller ID on/off
• Audio channel tone
• Restore default settings
• Find MyHeadset: clear event history

Recalibrate Headset Sound

Recalibrate sound if your voice sounds muffled or callers hear background noise. Power off the headset for 10 seconds, then power it on in a quiet environment.

Caller Announcement (Mobile Phone Only)

Hear the name of incoming callers to decide whether to answer or ignore without checking your phone screen. Caller name announcement requires:

• Phone support for Phone Book Access Profile (PBAP).
• Granting access to contacts during pairing (often preset).
• The caller being stored in your phone's contacts.

Caller name is not announced for unknown, unlisted, blocked callers, or unsupported languages.

Update Firmware

Keep firmware up-to-date for performance improvements and new features. Update via Plantronics Hub for Windows/Mac or iOS/Android (poly.com/software).

• Windows/Mac: Connect headset, check Updates.
• iOS/Android: Pair headset, check Settings for updates.

While updating firmware:

• Remove headset from ear; do not use headset or device until complete.
• Disconnect headset from other devices.
• Do not start a second update from another device.
• Do not stream media or answer/place calls.

NOTE: For smartphones, enable Do Not Disturb mode if receiving many calls/emails/texts.

Headset Recovery

If over-the-air firmware updates fail or the headset becomes unresponsive:

1. Download and install Plantronics Hub for Windows/Mac from poly.com/software.
2. Connect your headset to your computer via USB cable.
3. Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery, and enter your Product ID (PID).

Find your Product ID (PID) via Plantronics Hub app's recovery instructions or home screen.

Troubleshooting

Support

Need More Help? Visit poly.com/support

Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA 95060
United States

Plantronics B.V.
Scorpius 171
2132 LR Hoofddorp
Netherlands

©2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. 210803-06 09.20