COWON CK11 Pro

Quick Guide ver. 1.0W

Package Components

The package typically includes:

  • COWON CK11 Pro Wireless Charging Cradle
  • COWON CK11 PRO Quick Guide
  • Ear Tips (XS, S, M, L sizes) - M-size ear tips are pre-attached to the earphones.
  • USB Type-C Cable

Note: Actual package contents may differ from the images shown.

Wearing

Before Charging: Remove the protective film from the earphone charging terminals.

Wearing the Earphones:

  • Check the 'L' (Left) and 'R' (Right) marks on the earphones and insert them into the correct ears.
  • To ensure a secure and comfortable fit, twist and rotate the eartips gently until they fit snugly within your ear canal.

Names of Parts and Functions

PartDescription
1. Multi-Function Button (L/R)Left Earphone: Power/Call/Pairing, Play/Volume Down, Previous Track.
Right Earphone: Power/Call/Pairing, Play/Volume Up, Next Track.
2. Charging PortConnects to the charging cradle.
3. Microphone (L/R)Captures audio for calls and voice commands.
4. Earphone Battery Level (L/R)Indicates the remaining battery charge for each earphone.
5. Charging Cradle Battery LevelIndicates the remaining battery charge for the charging cradle.
6. USB Type-A Port (Output)Used for charging other devices (power bank function).
7. USB Type-C Port (Input)Used for charging the charging cradle.

Charging (Earphones)

Place the earphones into the charging cradle. Charging will begin automatically.

The LED indicator on the earphones shows the charging status:

  • Red LED: Charging
  • Blue LED: Charging Complete

The earphone battery level is indicated by 4 levels on the LED.

Ensure the earphones are correctly positioned in the cradle's grooves and check that the earphone LED is illuminated.

Charging (Charging Cradle)

Wired Charging:

  1. Insert the USB Type-C cable into the cradle's USB Type-C port.
  2. Connect the other end to a power adapter to begin charging.

The charging cradle's battery level will increase from 0% to 100% during charging.

Wireless Charging:

Place the charging cradle on a wireless charging pad (sold separately) to charge it without connecting a cable.

It is recommended to charge the cradle periodically and ensure it is fully charged to 100% for accurate battery readings.

When using wireless charging, place the cradle on the pad and check if the earphone LED lights up.

Charging (Smartphone)

The charging cradle can function as a power bank to charge your smartphone.

  1. Insert the USB cable into the cradle's USB Type-A port.
  2. Connect the cable to your smartphone.

While charging your smartphone, the cradle's battery level will decrease from 100% to 0%.

Note: The cradle limits the output current to 1.5A. If the cradle's battery level is too low, it may not be possible to charge smartphones that support fast charging.

Power On/Off

Automatic Power Management:

  • Power On: Opening the charging cradle lid automatically turns on the earphones. The blue LED flashes three times.
  • Power Off: Closing the charging cradle lid automatically turns off the earphones. The red LED flashes three times.

Manual Power On/Off:

  • To turn on: Press and hold the multifunction button on an earphone for 5 seconds (blue LED flashes three times).
  • To turn off: Press and hold the multifunction button on an earphone for 5 seconds (red LED flashes three times).

Pairing & Connection

  1. Open the charging cradle lid. The earphones will automatically turn on and enter pairing mode.
  2. Turn on Bluetooth on your smartphone or Bluetooth-capable device.
  3. From the list of detected devices, select 'CK11 Pro Bluetooth' to pair and connect.

Usage Modes:

  • Dual Mode (Stereo): Use both left and right earphones together. Remove both from the cradle.
  • Single Mode (Mono): Use either the left or right earphone separately. Remove only one earphone from the cradle.

Notes:

  • If you open the cradle lid but do not remove the earphones, they will turn off automatically after 5 minutes.
  • After the initial pairing, opening the cradle lid will automatically connect the earphones to the most recently connected device.
  • In Dual Mode, placing one earphone back into the cradle does not disconnect the other earphone in use.

Listening to Music, Calling, Volume Control

Music Playback & Volume:

  • Dual Mode: The microphone of the earphone removed first from the cradle will be active. If both L and R earphones are removed simultaneously, the 'R' microphone is active.
  • Single Mode: Each earphone outputs sound and its microphone can be used independently.
  • Volume Control: Use the L earphone for Volume Down and the R earphone for Volume Up.

Calls:

  • In Dual Mode, the active microphone (as described above) will be used for calls.
  • In Single Mode, the microphone of the earphone currently in use will handle calls.

Voice Recognition:

  • Press the multifunction button 3 times to launch your smartphone or tablet's voice recognition service (e.g., Google Assistant for Android OS, Siri for iOS). This function is not available during calls.

Track Control:

  • Use the L earphone to go to the previous track.
  • Use the R earphone to go to the next track.

Note: In Single Mode, only the functions available on the earphone currently in use can be accessed.

More Information

  • Extended Use: In Single Mode, you can alternate between charging the left and right earphones for continuous use, ideal for audiobooks or podcasts.
  • Safety: Single Mode allows you to stay aware of your surroundings, making it safer for activities like walking or cycling.
  • Pairing Tips:
    • Keep the product and the device to be paired within 1 meter (approx. 3 feet).
    • If a passkey or PIN is required, enter '0000'.
  • Manual Pairing Mode: When the CK11 Pro is powered off, press and hold the multifunction button for 8 seconds to enter pairing mode.

Warranty and Compliance

Warranty Period:

  • Main Unit: 1 year (Battery: 6 months)
  • Accessories: 3 months

Please refer to the product's warranty card for specific details.

COWON Service Centers:

  • Korea Service Center: Seoul, Korea (www.cowon.com)
  • Japan Service Center: Tokyo, Japan (www.cowon.co.jp)
  • USA, Canada Service Center: Irvine, USA (www.jetaudio.com)
  • WorldWide Service Center: Seoul, Korea (www.cowonglobal.com / www.cowon.com)

Important Notes: Retain your original dated sales receipt for warranty service. Proof of purchase date is required.

Warranty Coverage: COWON warrants products against defects for the specified periods. Service may require shipping to the country of purchase.

Exclusions and Limitations: Warranty does not cover damage from accidents, misuse, unauthorized modifications, or natural disasters. COWON is not responsible for data loss during repair.

FCC Compliance: This equipment complies with Part 15 of the FCC Rules for Class B digital devices, designed to provide reasonable protection against harmful interference.

Model Information:

  • Earphones: CK11 Pro (Model: CKX, FCC ID: SXV-CK11-PRO(L))
  • Charging Cradle: CK11 Pro Cradle (Model: CKX-CRADLE-PRO, FCC ID: SXV-CK11-PRO-R(R))

Note: Modifications not expressly approved by COWON may void the user's authority to operate the equipment.

Precautions

  • Safety: Read the enclosed instruction manual carefully.
  • Health: Avoid prolonged use of earphones at high volumes, as it may cause hearing damage.
  • Environment: Avoid using the product in environments with high static electricity, as it may cause malfunctions.
  • Medical Devices: This product contains magnets. Consult a physician before use if you have implanted medical devices (e.g., pacemakers).
  • Interference: Keep the device away from other 2.4GHz devices (e.g., microwaves, Wi-Fi routers) that may cause audio interruptions.
  • Handling: Keep out of reach of children. Do not expose to fire or excessive heat. Do not short-circuit the charging cradle terminals.
  • Abnormalities: If you notice liquid leakage, unusual smells, or smoke, discontinue use immediately.
  • Care: Do not pull USB cables forcefully. Do not leave the product in direct sunlight or near heat sources.
  • Maintenance: Disconnect chargers after charging is complete. Do not attempt to modify or repair the product yourself.
  • Compatibility: Connection and operation with all Bluetooth-compatible devices are not guaranteed.
  • Usage Conditions: Charging and usage times may vary depending on usage conditions.
Models: CK11-PRO, CK11PRO, SXV-CK11-PRO, SXVCK11PRO, CK11-PRO-R, CK11PROR, SXV-CK11-PRO-R, SXVCK11PROR, CK11 Pro Premium True Wireless Earbuds, Premium True Wireless Earbuds

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