Package Components
The package typically includes:
- COWON CK11 Pro Wireless Charging Cradle
- COWON CK11 PRO Quick Guide
- Ear Tips (XS, S, M, L sizes) - M-size ear tips are pre-attached to the earphones.
- USB Type-C Cable
Note: Actual package contents may differ from the images shown.
Wearing
Before Charging: Remove the protective film from the earphone charging terminals.
Wearing the Earphones:
- Check the 'L' (Left) and 'R' (Right) marks on the earphones and insert them into the correct ears.
- To ensure a secure and comfortable fit, twist and rotate the eartips gently until they fit snugly within your ear canal.
Names of Parts and Functions
Part | Description |
---|---|
1. Multi-Function Button (L/R) | Left Earphone: Power/Call/Pairing, Play/Volume Down, Previous Track. Right Earphone: Power/Call/Pairing, Play/Volume Up, Next Track. |
2. Charging Port | Connects to the charging cradle. |
3. Microphone (L/R) | Captures audio for calls and voice commands. |
4. Earphone Battery Level (L/R) | Indicates the remaining battery charge for each earphone. |
5. Charging Cradle Battery Level | Indicates the remaining battery charge for the charging cradle. |
6. USB Type-A Port (Output) | Used for charging other devices (power bank function). |
7. USB Type-C Port (Input) | Used for charging the charging cradle. |
Charging (Earphones)
Place the earphones into the charging cradle. Charging will begin automatically.
The LED indicator on the earphones shows the charging status:
- Red LED: Charging
- Blue LED: Charging Complete
The earphone battery level is indicated by 4 levels on the LED.
Ensure the earphones are correctly positioned in the cradle's grooves and check that the earphone LED is illuminated.
Charging (Charging Cradle)
Wired Charging:
- Insert the USB Type-C cable into the cradle's USB Type-C port.
- Connect the other end to a power adapter to begin charging.
The charging cradle's battery level will increase from 0% to 100% during charging.
Wireless Charging:
Place the charging cradle on a wireless charging pad (sold separately) to charge it without connecting a cable.
It is recommended to charge the cradle periodically and ensure it is fully charged to 100% for accurate battery readings.
When using wireless charging, place the cradle on the pad and check if the earphone LED lights up.
Charging (Smartphone)
The charging cradle can function as a power bank to charge your smartphone.
- Insert the USB cable into the cradle's USB Type-A port.
- Connect the cable to your smartphone.
While charging your smartphone, the cradle's battery level will decrease from 100% to 0%.
Note: The cradle limits the output current to 1.5A. If the cradle's battery level is too low, it may not be possible to charge smartphones that support fast charging.
Power On/Off
Automatic Power Management:
- Power On: Opening the charging cradle lid automatically turns on the earphones. The blue LED flashes three times.
- Power Off: Closing the charging cradle lid automatically turns off the earphones. The red LED flashes three times.
Manual Power On/Off:
- To turn on: Press and hold the multifunction button on an earphone for 5 seconds (blue LED flashes three times).
- To turn off: Press and hold the multifunction button on an earphone for 5 seconds (red LED flashes three times).
Pairing & Connection
- Open the charging cradle lid. The earphones will automatically turn on and enter pairing mode.
- Turn on Bluetooth on your smartphone or Bluetooth-capable device.
- From the list of detected devices, select 'CK11 Pro Bluetooth' to pair and connect.
Usage Modes:
- Dual Mode (Stereo): Use both left and right earphones together. Remove both from the cradle.
- Single Mode (Mono): Use either the left or right earphone separately. Remove only one earphone from the cradle.
Notes:
- If you open the cradle lid but do not remove the earphones, they will turn off automatically after 5 minutes.
- After the initial pairing, opening the cradle lid will automatically connect the earphones to the most recently connected device.
- In Dual Mode, placing one earphone back into the cradle does not disconnect the other earphone in use.
Listening to Music, Calling, Volume Control
Music Playback & Volume:
- Dual Mode: The microphone of the earphone removed first from the cradle will be active. If both L and R earphones are removed simultaneously, the 'R' microphone is active.
- Single Mode: Each earphone outputs sound and its microphone can be used independently.
- Volume Control: Use the L earphone for Volume Down and the R earphone for Volume Up.
Calls:
- In Dual Mode, the active microphone (as described above) will be used for calls.
- In Single Mode, the microphone of the earphone currently in use will handle calls.
Voice Recognition:
- Press the multifunction button 3 times to launch your smartphone or tablet's voice recognition service (e.g., Google Assistant for Android OS, Siri for iOS). This function is not available during calls.
Track Control:
- Use the L earphone to go to the previous track.
- Use the R earphone to go to the next track.
Note: In Single Mode, only the functions available on the earphone currently in use can be accessed.
More Information
- Extended Use: In Single Mode, you can alternate between charging the left and right earphones for continuous use, ideal for audiobooks or podcasts.
- Safety: Single Mode allows you to stay aware of your surroundings, making it safer for activities like walking or cycling.
- Pairing Tips:
- Keep the product and the device to be paired within 1 meter (approx. 3 feet).
- If a passkey or PIN is required, enter '0000'.
- Manual Pairing Mode: When the CK11 Pro is powered off, press and hold the multifunction button for 8 seconds to enter pairing mode.
Warranty and Compliance
Warranty Period:
- Main Unit: 1 year (Battery: 6 months)
- Accessories: 3 months
Please refer to the product's warranty card for specific details.
COWON Service Centers:
- Korea Service Center: Seoul, Korea (www.cowon.com)
- Japan Service Center: Tokyo, Japan (www.cowon.co.jp)
- USA, Canada Service Center: Irvine, USA (www.jetaudio.com)
- WorldWide Service Center: Seoul, Korea (www.cowonglobal.com / www.cowon.com)
Important Notes: Retain your original dated sales receipt for warranty service. Proof of purchase date is required.
Warranty Coverage: COWON warrants products against defects for the specified periods. Service may require shipping to the country of purchase.
Exclusions and Limitations: Warranty does not cover damage from accidents, misuse, unauthorized modifications, or natural disasters. COWON is not responsible for data loss during repair.
FCC Compliance: This equipment complies with Part 15 of the FCC Rules for Class B digital devices, designed to provide reasonable protection against harmful interference.
Model Information:
- Earphones: CK11 Pro (Model: CKX, FCC ID: SXV-CK11-PRO(L))
- Charging Cradle: CK11 Pro Cradle (Model: CKX-CRADLE-PRO, FCC ID: SXV-CK11-PRO-R(R))
Note: Modifications not expressly approved by COWON may void the user's authority to operate the equipment.
Precautions
- Safety: Read the enclosed instruction manual carefully.
- Health: Avoid prolonged use of earphones at high volumes, as it may cause hearing damage.
- Environment: Avoid using the product in environments with high static electricity, as it may cause malfunctions.
- Medical Devices: This product contains magnets. Consult a physician before use if you have implanted medical devices (e.g., pacemakers).
- Interference: Keep the device away from other 2.4GHz devices (e.g., microwaves, Wi-Fi routers) that may cause audio interruptions.
- Handling: Keep out of reach of children. Do not expose to fire or excessive heat. Do not short-circuit the charging cradle terminals.
- Abnormalities: If you notice liquid leakage, unusual smells, or smoke, discontinue use immediately.
- Care: Do not pull USB cables forcefully. Do not leave the product in direct sunlight or near heat sources.
- Maintenance: Disconnect chargers after charging is complete. Do not attempt to modify or repair the product yourself.
- Compatibility: Connection and operation with all Bluetooth-compatible devices are not guaranteed.
- Usage Conditions: Charging and usage times may vary depending on usage conditions.