SAMSUNG USER MANUAL

Thank you for purchasing this Samsung product.

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Model: [Model Number Placeholder]

Serial No.: [Serial Number Placeholder]

The figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. The product design and specifications may change without notice.

Before Reading This User Manual

This TV comes with this User Manual and an embedded e-Manual (accessible via Menu > Settings > Support > Open e-Manual). You can download manuals and view their contents on your PC or mobile device from www.samsung.com.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

Symbol Explanations:

• CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
• ⚡ This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
• ℹ️ This symbol indicates that this product has included important literature concerning operation and maintenance.
• Ⓢ Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
• ~ AC voltage: Rated voltage marked with this symbol is AC voltage.
• ⎓ DC voltage: Rated voltage marked with this symbol is DC voltage.
• ℹ️ Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Power Safety:

• Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity. It may cause fire or electric shock. Refer to power specifications or the product's power supply label for voltage and amperage information.
• Power-supply cords should be placed so they are not likely to be walked on or pinched by items. Pay particular attention to cords at the plug end, wall outlets, and where they exit the appliance.
• Never insert anything metallic into the open parts of this apparatus, as this may cause electric shock.
• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open it.
• Be sure to plug in the power cord until it is firmly seated. When unplugging, always pull on the plug, never the cord. Do not touch the power cord with wet hands.
• If the apparatus does not operate normally (unusual sounds or smells), unplug it immediately and contact an authorized dealer or Samsung service center.
• To protect from lightning storms or for long periods of disuse, unplug it from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause electric shock, leakage, or fire by causing the power cord to generate sparks and heat or by causing insulation to deteriorate.
• Use only a properly grounded plug and wall outlet. An improper ground may cause electric shock or equipment damage (Class I Equipment only).
• To turn off completely, disconnect it from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick disconnection.

Installation Safety:

• Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
• Do not place vessels containing water on this apparatus, as this can result in a fire or electric shock.
• Do not expose this apparatus to rain or moisture.
• Contact an authorized Samsung service center for information if installing in locations with heavy dust, extreme temperatures, high humidity, chemical substances, or where it will operate 24 hours a day (e.g., airports, train stations), as failure to do so may lead to serious damage.
• Do not expose this apparatus to dripping or splashing.

Mounting the TV on a Wall:

If you mount this TV on a wall, follow the manufacturer's instructions exactly. Incorrect mounting can cause slides, falls, serious injury, or TV damage.

• To order Samsung wall mount kits, contact a Samsung service center.
• Samsung Electronics is not responsible for damage or injury from self-installation.
• Samsung is not liable for product damage or injury when using non-VESA or non-specified mounts, or if installation instructions are not followed.
• Mount on a solid wall perpendicular to the floor. Before attaching to surfaces other than plasterboard, contact your dealer. Mounting on a ceiling or slanted wall may cause falls and severe injury.
• Fasten all four VESA screws when installing a wall mount kit.
• For kits using only two top screws, use a Samsung-specified kit (availability may vary by region).
• Do not mount the TV at more than a 15-degree tilt.
• Standard wall mount kit dimensions are shown in the Unpacking and Installation Guide.
• Do not install the wall mount kit while the TV is on; this may result in personal injury from electric shock.
• Do not use screws longer than standard or not complying with VESA specifications; too-long screws can damage the TV's interior.
• For non-VESA compliant mounts, screw length may differ. Do not overtighten screws; this may damage the product or cause it to fall, leading to injury. Samsung is not liable for such accidents.
• Always have two people mount the TV. For 82-inch or larger models, four people are required.

Providing Proper Ventilation for Your TV:

When installing your TV and One Connect Box, maintain at least 10 cm distance between them and surrounding objects (walls, cabinet sides, etc.) for proper ventilation. Failure to do so may result in fire or product problems due to increased internal temperature. (* One Connect Box Supported Model Only)

Use only Samsung-provided parts for stands or wall mounts. Using parts from other manufacturers may cause difficulties or injury from product falling.

Safety Precaution:

Caution: Pulling, pushing, or climbing on the TV may cause it to fall, leading to serious injury or death, especially to children. Follow safety precautions in the Safety Flyer. Consider purchasing and installing an anti-fall device.

WARNING: Never place a TV in an unstable location. It may fall, causing serious personal injury or death. Prevent injuries, especially to children, by:

• Always using Samsung-recommended cabinets, stands, or mounting methods.
• Always using furniture that can safely support the TV.
• Always ensuring the TV does not overhang the supporting furniture.
• Always educating children about the dangers of climbing furniture for TV access.
• Always routing cords and cables to prevent tripping, pulling, or grabbing.
• Never placing the TV on tall furniture (cupboards, bookcases) without anchoring both furniture and TV.
• Never placing the TV on cloth or other materials between the TV and furniture.
• Never placing items that tempt children to climb (toys, remotes) on top of the TV or furniture.

If relocating an existing TV, apply the same considerations.

When relocating or lifting the TV for replacement or cleaning, do not pull out the stand.

Preventing the TV from Falling:

To prevent the TV from falling, use a wall anchor (not supplied).

1. Securely fasten brackets to the wall using appropriate screws. Ensure screws are firmly attached. Wall anchors may be needed depending on wall type.
2. Securely fasten brackets to the TV using appropriately sized screws. Refer to the Unpacking and Installation Guide for screw specifications.
3. Connect the TV brackets to the wall brackets with a durable, heavy-duty string and tie it tightly. Install the TV near the wall to prevent it from falling backward. Ensure wall brackets are at the same height or lower than TV brackets.

Operation

Battery Usage:

This apparatus uses batteries. Dispose of batteries properly according to local environmental regulations. Store accessories (remote, batteries) out of reach of children.

Product Handling:

Do not drop or strike the product. If damaged, disconnect power and contact a Samsung service center. Do not dispose of remote or batteries in fire. Do not short-circuit, disassemble, or overheat batteries. CAUTION: Replacing batteries with the wrong type can cause explosion. Replace only with the same or equivalent type.

WARNING: TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV:

To clean, unplug the power cord and wipe with a soft, dry cloth. Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage appearance or erase printing.

Wipe the exterior and screen carefully with a soft cloth to prevent scratches.

Do not spray water or liquid directly onto the TV; liquid ingress can cause failure, fire, or electric shock.

01 What's in the Box?

Ensure the following items are included. Contact your dealer if any are missing.

• User Manual
• Warranty Card / Regulatory Guide (Not available in some locations)
• *Samsung Smart Remote
• *Remote Control & Batteries
• *TV Power Cord
• *Wall Mount Adapter x 2
• **One Connect Box (For QN7**C, QN8**C, QN9**C, S95C Series)
• **One Connect Box Power Cord (For QN7**C, QN8**C, QN9**C, S95C Series)
• **One Connect Cable x 2 (For QN7**C, QN8**C, QN9**C, S95C Series)
• **One Connect cable holder (for wall mount) (For QN7**C, QN8**C, QN9**C, S95C Series)
• Web Camera / Lens Cover / Pogo Gender (QN95C Series only)

Note: Some items may not be included depending on model or region. Battery type and item colors/shapes may vary. Cables not included can be purchased separately. Check packing materials for hidden accessories.

Warning: Screens can be damaged by direct pressure. We recommend lifting the TV by the edges. Refer to the Unpacking and Installation Guide for handling information.

? Do Not Touch This Screen!

Using the One Connect cable holder: You can use the One Connect cable holder to tidy cables during wall mount installation.

02 Connecting the TV to the One Connect Box (One Connect Box Supported Model only)

Refer to the Unpacking and Installation Guide for connection details.

• Do not use the One Connect Box upside down or upright.
• Take care not to bend, twist, pull, or press the One Connect Cable, as it contains a power circuit. ⚡

03 Initial Setup

When you turn on the TV for the first time, Initial Setup begins. Follow on-screen instructions to configure basic settings.

A Samsung Account is required for network-based smart services. Without login, you will only get terrestrial TV (if applicable) and external device connections (e.g., via HDMI).

Using the TV Controller:

Turn on the TV using the TV Controller button at the bottom. Use the Control menu, which appears when the button is pressed while the TV is on.

• Button position and shape may vary by model.
• Remove protective film from the SAMSUNG logo or bottom of the TV if the screen dims.

Control menu: TV Controller button / Remote control sensor / Microphone switch

How to turn on and off the Microphone:

Use the switch at the bottom of the TV to turn the microphone on (▶️) or off (⏹️). When off, all microphone-dependent voice and sound features are unavailable.

• Supported in specific series (QN7**C/QN8**C/QN9**C/Q7*C/Q8*C/QN8*C/QN9*C/S9*C).
• Microphone switch position and shape may differ by model.
• Data from the microphone is not saved during analysis.

Connecting the camera to the product (QN95C Series only):

Connect a camera for video calls, home workouts, and other features.

• Resolution: 1920 x 1080, 30 fps (FHD)
• Automatic lighting correction: YES
• Viewing angle: 85°

04 Troubleshooting and Maintenance

Troubleshooting:

Refer to 'Troubleshooting' in the e-Manual (Menu > Settings > Support > Open e-Manual > Troubleshooting).

If issues persist, visit www.samsung.com/support or contact a Samsung service center.

• The panel has sub-pixels; a few bright or dark pixels are normal and do not affect performance.
• Keep your TV updated with the latest software via Menu > Settings > Support > Software Update > Update Now or Auto update.

The TV won't turn on:

• Ensure the power cord is securely plugged into the product and wall outlet.
• Verify the wall outlet is working and the remote control sensor (solid red light) is on.
• Try the TV Controller button to rule out remote control issues. If the TV turns on, refer to 'The remote control does not work'.

The remote control does not work:

• Check if the remote control sensor blinks when a button is pressed.
• CU7 Series (except CU77**): If no blink, replace batteries, ensuring correct polarity. Alkaline batteries recommended.
• Other models: Charge the remote via USB (Type-C) or expose the solar cell to light if the battery is discharged.
• Point the remote directly at the TV from 1.5-1.8 m away.
• For Samsung Smart Remote (Bluetooth), pair it by pressing the <button> and <button> buttons together for 3 seconds.

Eco Sensor and screen brightness:

Eco Sensor automatically adjusts TV brightness based on room light to reduce power consumption. Turn off via Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimisation.

Do not block the Eco sensor located at the bottom of the TV, as this can decrease picture brightness.

05 Specifications and Other Information

Specifications:

• Display Resolution: QN7**C/QN8**C/QN9**C Series: 7680 x 4320; Other models: 3840 x 2160
• Model Name: UA43CU7000, UA50CU7000, UA55CU7000, UA58CU7000, UA65CU7000, UA70CU7000, UA75CU7000, UA85CU7000, UA43CU7100, UA50CU7100, UA55CU7100, UA65CU7100, UA43CU8000, UA50CU8000, UA55CU8000, UA65CU8000, UA75CU8000, UA85CU8000, UA43CU8500, UA50CU8500, UA65CU8500, UA75CU8500, QA43Q60C, QA50Q60C, QA55Q60C, QA65Q60C, QA75Q60C, QA85Q60C, QA43Q63C, QA50Q63C, QA55Q63C, QA65Q63C, QA75Q63C, QA43Q65C, QA50Q65C, QA55Q65C, QA65Q65C, QA75Q65C, QA85Q65C, QA55Q70C, QA65Q70C, QA75Q70C, QA85Q70C, QA50Q80C, QA55Q80C, QA65Q80C, QA75Q80C, QA85Q80C, QA98Q80C, QA55QN85C, QA65QN85C, QA75QN85C, QA85QN85C, QA43QN90C, QA50QN90C, QA55QN90C, QA65QN90C, QA75QN90C, QA85QN90C, QA55QN95C, QA65QN95C, QA75QN95C, QA85QN95C, QA55S90C, QA65S90C, QA77S90C, QA55S95C, QA65S95C, QA77S95C, QA55QN700C, QA65QN700C, QA75QN700C, QA65QN800C, QA75QN800C, QA85QN800C, QA65QN900C, QA75QN900C, QA85QN900C, QA98QN990C
• Sound (Output): CU7/CU8/Q6*C/Q7*C Series: 20 W; S9*C/Q8*C Series: 40 W; QN8*C/QN7**C Series: 60 W; QN9*C Series (43"): 20 W, QN9*C Series (50"): 40 W; QN9*C Series (55"-85"): 60 W; S95C/QN95C/QN8**C Series: 70 W; QN9**C Series: 90 W
• Operating Temperature: 50 °F to 104 °F (10 °C to 40 °C)
• Operating Humidity: 10 % to 80 %, non-condensing
• Storage Temperature: -4 °F to 113 °F (-20 °C to 45 °C)
• Storage Humidity: 5 % to 95 %, non-condensing

Notes:

• This device is a Class B digital apparatus.
• Refer to the product label for power supply and consumption information. Labels are typically on the back of the TV or bottom of the One Connect Box.
• For LAN cable connection, use a CAT 7 (*STP type) cable (100/10 Mbps).
• Images and specifications in the Unpacking and Installation Guide may differ from the actual product.

Decreasing power consumption:

The TV enters Standby mode when turned off, drawing minimal power. To decrease consumption, unplug the power cord when not using the TV for extended periods.

Licenses:

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and HDMI Logos are trademarks of HDMI Licensing Administrator, Inc.

Recommendation - Jordan Only:

Samsung Electronics declares this TV complies with essential requirements of Directive 1999/5/EC. Official Declaration of Conformity available at http://www.samsung.com (Support > Search Product Support).

This equipment is for indoor use only and may be operated in Jordan.

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