Understanding Error Codes
This document provides detailed information on various error codes that may appear on Samsung printers. It aims to help users diagnose and resolve common issues efficiently.
Key Error Categories
- Paper Mismatch Errors (e.g., 11-2Txx): These errors typically occur when the paper loaded in a tray does not match the machine's paper settings. The guide offers specific troubleshooting steps and links to video tutorials for each error code.
- System Errors (e.g., 61-1xxx): This section addresses system-related malfunctions, such as booting failures or scanner issues. Solutions often involve power cycling the machine or accessing service modes.
- Motor Errors (e.g., A1-xxxx): Errors related to motor failures are categorized by the specific motor involved (Feed/MP, Fuser/Exit, ITB, OPC, Cyan OPC, Magenta OPC). Each entry includes a description of the symptom, troubleshooting methods, and potential solutions involving checking connections, performing motor tests, and replacing components.
Troubleshooting Resources
For many errors, this guide provides direct links to troubleshooting videos hosted on the Samsung TSP website. These videos offer visual guidance to assist in the resolution process.
For detailed technical assistance, users are encouraged to refer to specific sections of the service manual as indicated within the troubleshooting steps.
