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User Guide for DrayTek models including: VigorAP 912C WiFi 5 PoE Mesh Access Point, VigorAP 912C, WiFi 5 PoE Mesh Access Point, Mesh Access Point, Access Point
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DocumentDocumenti VigorAP 912C 802. 11ac Ceiling-mount Access Point Quick Start Guide Version: 1. 5 Firmware Version: V1. 4. 11 (For future update, please visit DrayTek web site) Date: August 8, 2023 ii Intellectual Property Rights (IPR) Information Copyrights Trademarks © All right s reserved. This publicat ion cont ains inf ormat ion t hat is prot ect ed by copyright . No part may be reproduced, t ransmit t ed, t ranscribed, st ored in a ret rieval syst em, or t ranslat ed int o any language wit hout writ t en permission f rom t he copyright holders. The f ollowing t rademarks are used in t his document : Microsof t is a regist ered t rademark of Microsof t Corp. Windows, Windows 8, 10, 11 and Explorer are t rademarks of Microsof t Cor p. Apple and Mac OS are regist ered t rademarks of Apple Inc. Ot her product s may be t rademarks or regist ered t rademarks of t heir respect ive manuf act urers. Safety Instructions and Approval Safety Instructions Read t he inst allat ion guide t horoughly bef ore you set up t he device. The device is a complicat ed elect ronic unit t hat may be repaired only be aut horized and qualif ied personnel. Do not t ry t o open or repair t he device yourself . Do not place t he device in a damp or humid place, e. g. a bat hroom. Do not st ack t he devices. The device should be used in a shelt ered area, wit hin a t emperat ure range of 0 t o +45 Celsius. Do not expose t he device t o direct sunlight or ot her heat sources. The housing and elect ronic component s may be damaged by direct sunlight or heat sources. Do not deploy t he cable f or LAN connect ion out door t o prevent elect ronic shock hazards. Do not power of f t he device when saving conf igurat ions or f irmware upgrades. It may damage t he dat a in a f lash. Please disconnect t he Int ernet connect ion on t he device bef ore powering it of f when a TR-069/ ACS server manages t he device. Keep t he package out of reach of children. When you want t o dispose of t he device, please f ollow local regulat ions on conservat ion of t he environment . Warranty We warrant t o t he original end user (purchaser) t hat t he device will be f ree f rom any def ect s in workmanship or mat erials f or a period of t wo (2) years f rom t he dat e of purchase f rom t he dealer. Please keep your purchase receipt in a saf e place as it serves as proof of dat e of purchase. During t he warrant y period, and upon proof of purchase, should t he product have indicat ions of f ailure due t o f ault y workmanship and/ or mat erials, we will, at our discret ion, repair or replace t he def ect ive product s or component s, wit hout charge f or eit her part s or labor, t o what ever ext ent we deem necessary t ore-st ore t he product t o proper operat ing condit ion. Any replacement will consist of a new or re-manuf act ured f unct ionally equivalent product of equal value, and will be of f ered solely at our discret ion. This warrant y will not apply if t he product is modif ied, misused, t ampered wit h, damaged by an act of God, or subj ect ed t o abnormal working condit ions. The warrant y does not cover t he bundled or licensed sof t ware of ot her vendors. Def ect s which do not signif icant ly af f ect t he usabilit y of t he product will not be covered by t he warrant y. We reserve t he right t o revise t he manual and online document at ion and t o make changes f rom t ime t o t ime in t he cont ent s hereof wit hout obligat ion t o not if y any person of such revision or changes. i Declaration of Conformity Hereby, DrayTek Corporat ion declares t hat t he radio equipment t ype VigorAP 912C is in compliance wit h Direct ive 2014/ 53/ EU. The f ull t ext of t he EU declarat ion of conf ormit y is available at t he f ollowing int ernet address: ht t ps: / / f w. drayt ek. com. t w/ VigorAP 912C/ Document / CE/ Manuf act urer: DrayTek Corp. Addr ess: No. 26, Fushing Rd, Hukou, Hsinchu Indust rial Park, Hsinchu 303, Taiwan Product : VigorAP 912C Frequency Inf ormat ion f or Europe area: 2. 4GHz WLAN 5GHz WLAN 2412MHz - 2472 MHz, max. TX power: 19. 98dBm *1 5160MHz - 5340 MHz, max. TX power: 22 dBm ; *2 5480MHz - 5720 MHz, max. TX power: 29 dBm (*1: f or 2. 4GHz WLAN model; *2: f or 5GHz WLAN model) This product is designed f or 2. 4GHz and 5GHz WLAN net work t hroughout t he EC region. Regulatory Information Federal Communicat ion Commission Int erf erence St at ement This equipment has been t est ed and f ound t o comply wit h t he limit s f or a Class B digit al device, pursuant t o Part 15 of t he FCC Rules. These limit s are designed t o provide reasonable prot ect ion against harmf ul int erf erence in a resident ial inst allat ion. This equipment generat es, uses and can radiat e radio f requency energy and, if not inst alled and used in accordance wit h t he inst ruct ions, may cause harmf ul int erf erence t o radio communicat ions. However, t here is no guarant ee t hat int erf erence will not occur in a part icular inst allat ion. If t his equipment does cause harmf ul int erf erence t o radio or t elevision recept ion, which can be det ermined by t urning t he equipment of f and on, t he user is encouraged t o t ry t o correct t he int erf erence by one of t he f ollowing measures: Reorient or relocat e t he receiving ant enna. Increase t he separat ion bet ween t he equipment and receiver. Connect t he equipment int o an out let on a circuit dif f erent f rom t hat t o which t he receiver is connect ed. Consult t he dealer or an experienced radio/ TV t echnician f or help. This device complies wit h Part 15 of t he FCC Rules. Operat ion is subj ect t o t he f ollowing t wo condit ions: (1) This device may not cause harmf ul int erf erence, and (2) This device may accept any int erf erence received, including int erf erence t hat may cause undesired operat ion. ii USA Local Represent at ive Company name Ad d r ess ZIP Code Cont act Person ABP Int ernat ional Inc. 13988 Diplomat Drive Suit e 180 Dallas TX 75234 75234 E-mail it admin@abpt ech. com Mr. Henry N Cast illo Tel. (972)831-1600 140 Caut ion Any changes or modif icat ions not expressly approved by t he grant ee of t his device could void t he user's aut horit y t o operat e t he equipment . Any changes or modif icat ions not expressly approved by t he part y responsible f or compliance could void t he user's aut horit y t o operat e t his equipment . This t ransmit t er must not be co-locat ed or oper at ing in conj unct ion wit h any ot her ant enna or t ransmit t er. Radiat ion Exposure St at ement : This equipment compli es wit h FCC radiat ion exposure limit s set f ort h f or an uncont rolled environment . This equipment should be inst alled and operat ed wit h minimum dist ance 20cm bet ween t he radiat or & your body. Operat ions in t he 5. 15-5. 25GHz band are rest rict ed t o indoor usage only. More updat e, please visit www. drayt ek. com. * The ext ernal power supply used f or each product will be model dependent . A Manuf act urer B Address C Model ident if ier D Input volt age E Input AC f requency Out put volt age DC F Out put current G Out put power H Average act ive ef f iciency I Ef f iciency at low load 10% J No-load power consumpt ion 1 DVE No. 5, Baogao Rd, Xindian Dist , New Taipei Cit y (23144), Taiwan DSA-12PF09-12 FUK DSA-12PF09-12 FEU 100~240V 50/ 60Hz 12. 0V 1. 0A 12. 0W 83. 3% 80. 8% 0. 06W 2 DVE No. 5, Baogao Rd, Xindian Dist , New Taipei Cit y (23144), Taiwan DSA-18PFR-12 FUK DSA-18PFR-12 FEU 100~240V 50/ 60Hz 12. 0V 1. 5A 18. 0W 85. 5% 83. 7% 0. 07W * Ext ernal power supply (Power Adapt er) inf ormat ion. For more updat e, please visit www. drayt ek. com. iii Table of Contents 1. Package Content .................................................................................................. 1 2. Panel Explanation................................................................................................. 2 3. Installation............................................................................................................. 3 3.1 Ceiling-mount Installation (Wooden Ceiling) .............................................................................. 3 3.2 Ceiling-mount Installation (Plasterboard Ceiling)....................................................................... 4 3.3 Suspended Ceiling (Lightweight Steel Frame) Installation......................................................... 5 3.4 Wall-Mounted Installation ........................................................................................................... 7 4. Connection and Configuration ............................................................................ 8 4.1 Notifications for Hardware Connection....................................................................................... 8 4.2 Connect to a Vigor Router using AP Management .................................................................... 9 4.3 Web Configurations.................................................................................................................. 10 Connected As a Mesh Node (in Mesh Network).................................................................. 10 Connected As an Access Point............................................................................................ 10 5. Customer Service ............................................................................................... 13 Be a Registered Owner .................................................................................................................. 13 Firmware & Tools Updates ............................................................................................................. 13 iv 1. Package Content Take a look at t he package cont ent . If t here is anyt hing missed or damaged, please cont act DrayTek or dealer immediat ely. VigorAP 912C Main Unit Ceiling mount bracket & Quick St art Gui de T-Rail Mount ing Kit s (Used f or suspended ceiling) Fixings and Screws (f or ceiling mount ing) RJ-45 Cabl e (Et hernet ) Screw set (f or wall mount ing) The t ype of t he power adapt er depends on t he count ry t hat t he AP will be inst alled: UK-type Power Adapter EU-type Power Adapter USA/Taiwan-type Power Adapter The maximum power consumpt ion is 10 Wat t . AU/NZ-type Power Adapter 1 2. Panel Explanation LED Factory Reset Ethernet Port Power Jack (DC IN) LED Blue LED Green LED Status On Of f Bl i nki ng Bl i nki ng Orange LED Of f Interface Et hernet Port Bl i nki ng Of f Power Jack (DC IN) Hole Fact ory Reset Explanation The syst em is in boot -l oader mode. The syst em is not ready or f ails. The syst em is in AP mode and work normal ly. The syst em is in Mesh mode or Range Ext ender mode and works normally. The syst em is in TFTP mode. VigorAP is t urned of f or not f unct ioning. Explanation Connect s t o LAN or rout er. Support s PoE power & Gigabit (1000BaseT). Connect er f or a power adapt er. Explanation Rest ores t he unit back t o f act ory def ault set t ings. To use, insert a small it em such as an unbent paperclip int o t he hol e. You will f eel t he but t on inside depress gent ly. Hold it f or 5 seconds. The VigorAP will rest art wit h t he f act ory def ault conf igurat ion and t he LED will blink blue. Not e For t he sake of securit y, make t he accessory kit away f rom children. Remove t he prot ect ive f ilm f rom t he access point bef ore use t o ensure vent ilat ion. 2 3. Hardw are Installation VigorAP can be inst all ed under cert ain locat ions: wooden ceiling, plast erboard ceilings, light -weight ed st eel f rame and wall. 3 .1 Ce iling-m ount I nst a lla t ion (Woode n Ce iling) 1. Place t he bracket under t he wooden ceil ing and f ast en t wo screws f irmly (as shown in Figure bel ow, St ep 1). 2. When t he bracket is in place, f ast en t wo screws f irmly (as shown in Figure below, St ep 2) on t he bot t om of VigorAP. 3. Make t he device j ust below t he bracket . Put t he screws inst alled in St ep 2 on t he hol es of t he bracket (as shown in Figure below, St ep 3). 4. Gent ly rot at e t he device t o make screws slide int o t he not ches of t he bracket and move f orward t ill it is f irmly f ixed. St ep 3 Br acket St ep 1 St ep 2 3 3 .2 Ce iling-m ount I nst a lla t ion (Pla st e rboa rd Ce iling) 1. Place t he bracket under t he plast erboard ceiling and f ast en t wo t urnbuckles f irmly (as shown in Figure bel ow, St ep 1). 2. Make t he screws pass t hrough t he bracket and insert int o t he t urnbuckles (as shown in Figure bel ow, St ep 2). Fast en t hem t o of f er more powerf ul support ing f orce. 3. When t he bracket is in place, f ast en t wo screws f irmly (as shown in Figure below, St ep 3) on t he bot t om of VigorAP. 4. Make t he device j ust below t he bracket . Put t he screws inst alled in St ep 3 on t he screw holes of t he bracket (as shown in Figure below, St ep 4). 5. Gent ly rot at e t he device t o make screws slide int o t he not ches of t he bracket and move f orward t ill it is f irmly f ixed. St ep 1 St ep 4 Br acket St ep 2 St ep 3 4 3.3 Suspended Ceiling (Lightw eight Steel Frame) Installation You cannot screw int o ceiling t iles as t hey are weak and not suit able f or bearing loads. Your VigorAP is supplied wit h mount s (T-Rail bracket s) which at t ach direct ly t o t he met al grid (` T-Rail' ) of your suspended ceiling. 1. Choose one set of T-Rail mount ing kit s f rom t he bundl ed package. 2. Put t he T-Rail bracket s on t he holes of t he bot t om side of t he device. Fast en t hem wit h suit able screws. T-Rail Bracket T-Rail Bracket 3. If a larger gap is required bet ween t he ceiling and t he VigorAP, use t he ext ension pieces t o ext end t he height of t he bracket s. Ext ension Piece Ext ension Piece 5 4. At t ach t he T-Rail bracket s t o t he ceiling f rame. Not e Warning: The screw set shown below is f or wall mount ing only. Do not use such set f or ceiling mount ing due t o t he danger of f alling. 6 3 .4 Wa ll-M ount e d I nst a lla t ion For wall-mount ing, t he VigorAP has keyhole t ype mount ing slot s on t he underside. You can f it t he AP at any axis (i. e. 12, 3, 6 or 9 O' Clock) t o allow f or cable ent ry f rom t he most convenient locat ion if you are using side ent ry not e t he posit ion of t he side ent ry cable cut out . 1. A t emplat e is provided on t he VigorAP' s packaging box t o enable you t o space t he screws correct ly on t he wall. 2. Place t he t emplat e on t he wall and drill t he holes according t o t he recommended inst ruct ion. 3. Fit screws int o t he wall using t he appropriat e t ype of wall plug (as shown in t he ceiling sect ion) but do not use t he ceiling bracket t he VigorAP hangs direct ly ont o t he screws. Wall (wooden, concret e, plast erboard or ot hers) 7 4. Connection and Configuration 4.1 Notifications for Hardw are Connection If required, remove t he prot ect ive cap of VigorAP t o creat e ext ra space f or t he cables t o pass t hrough. Connect VigorAP t o Vigor rout er (via LAN port ) wit h Et hernet cable. Connect VigorAP t o PoE swit ch (via LAN port ) wit h Et hernet cable. For connect ing wit h PoE swit ch, do not connect t he power adapt er. VigorAP will get t he power f rom t he swit ch direct ly. 8 4.2 Connect to a Vigor Router using AP Management Your VigorAP can be used wit h Vigor rout ers which support AP management (such as t he Vigor2865 or Vigor2927 series). AP Management enables you t o monit or and manage mult iple DrayTek APs f rom a single int erf ace. 1. Connect one end of t he power adapt er t o power port of VigorAP, and t he ot her side int o a wall out let . 2. Access int o t he web user int erf ace of Vigor rout er. Here we t ake Vigor2865 as an example. Open Central Management>>AP>>Status. 3. Locat e VigorAP 912C. Click t he IP address assigned by Vigor rout er t o access int o web user int erf ace of VigorAP 912C. 4. Af t er t yping username and password (admin/ admin), t he main screen will be di spl ayed. 9 4.3 Web Configurations This sect ion will guide you t o inst all t he AP and make conf igurat ion f or VigorAP. Connected As a Mesh Node (in Mesh Network) Inst all VigorAP on t o t he ceiling. As a mesh node, set t ings relat ed t o VigorAP 912C must be conf igured by a remot e Mesh Root (e. g. , VigorAP 903) wit hin t he mesh net work. The user must det ect VigorAP 912C via a Mesh Root t o add it as a mesh node. Connected As an Access Point As an access point , VigorAP 912C must be connect ed t o a rout er and conf igured in AP (Access Point ) / Range Ext ender mode. Inst all VigorAP on t o t he ceiling. Use a t wist ed-pair cable wit h RJ-45 plugs at bot h ends, and plug int o Et hernet device (e. g. , Vigor rout er) and Et hernet port of VigorAP. 10 There are two methods t o conf igure VigorAP. Method 1: (a) First , open a web browser on your PC and t ype https:/ / 192. 168. 1. 2. A pop-up window will open t o ask f or username and password. Not e You may eit her simply set up your comput er t o get IP dynamically f rom t he rout er or set up t he IP address of t he comput er t o be in t he same subnet as the IP address of VigorAP 912C. If t here is no DHCP server on t he net work, t hen VigorAP 912C will have an IP address of 192. 168. 1. 2. If t here is DHCP available on t he net work, t hen VigorAP 912C will receive it s IP address via t he DHCP server. If you connect t o VigorAP by wireless LAN, you could t ry t o access t he web user int erf ace t hrough ht t p: / / vigorap. com. (b) Af t er clicking Login, Quick Start Wizard f or conf iguring wireless set t ings will appear as f ollows. (c) Follow t he on-screen st eps t o f inish t he net work connect ion. 11 Method 2: (a) Use a mobile phone t o scan t he QR code named wit h DrayTek Wireless App t o download DrayTek Wireless APP. (b) Af t er downloading, run t he APP. (c) From t he home page, click t he Connect icon t o access t he Connect page. Next , press t he QR code icon next t o Scan QR Code on your phone screen t o open t he camera. Scan t he QR code named wit h Connect SSID t o access t he web user int erf ace (conf igurat ion wizard) of VigorAP 912C. (For iOS users, t he SSID and t he password will be shown f irst . Simply click t he Connect but t on t o access t he web user int erf ace of VigorAP. ) 12 5. Customer Service If t he device cannot work correct ly af t er t rying many ef f ort s, please cont act your dealer/ DrayTek f or f urt her help right away. For any quest ions, please f eel f ree t o send e-mail t o " support @drayt ek. com" . Be a Registered Ow ner Web regist rat ion is pref erred. You can regist er your Vigor device via ht t ps: / / myvigor. drayt ek. com. Firmw are & Tools Updates Due t o t he cont inuous evolut ion of DrayTek t echnology, all rout ers will be regularly upgraded. Please consult t he DrayTek web sit e f or more inf ormat ion on newest f irmware, t ools and document s. ht t ps: / / www. drayt ek. com GPL Notice This DrayTek product uses sof t ware part iall y or complet ely licensed under t he t erms of t he GNU GENERAL PUBLIC LICENSE. The aut hor of t he sof t ware does not provide any warrant y. A Limit ed Warrant y is of f ered on DrayTek product s. This Limit ed Warrant y does not cover any sof t ware applicat ions or programs. To downl oad source codes please visit : ht t p: / / gplsource. drayt ek. com GNU GENERAL PUBLIC LICENSE: ht t ps: / / gnu. org/ licenses/ gpl-2. 0 Version 2, June 1991 For any quest ion, please f eel f ree t o cont act DrayTek t echnical support at support @drayt ek. com f or f urt her inf ormat ion. 13