PaymentCloud Shop - POS, Terminals, & Card Readers
User Manual for PaymentCloud models including: A30, A30 Multilane Credit Card Terminal, A30, Multilane Credit Card Terminal, Credit Card Terminal, Card Terminal, Terminal
PAX A30 Multilane Credit Card Terminal
Table of Contents PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com Additional nformation Spec Sheet Shop PAX A30 V.012025 2
17. jan. 2025 — From the Android , tap SETTINGS. b. Enter the password (pax9876 ... 7. Tap RESET DEVICE. 8. Select ERASE EVERYTHING. How To Reboot Your PAX A30.
File Info : application/pdf, 7 Pages, 4.14MB
DocumentDocumentPAX A30 User Manual & Setup Guide PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com PAX A30 User Manual & Setup Guide Overview Whether you run a supermarket, cafe, or retail store, you'll need a payment terminal that delivers. The PAX A30 terminal, also known as the PAX A30 Swish, is an enhanced multilane system designed to modernize the payment acceptance process. With multiple connection capabilities and an optional terminal stand, the PAX A30 guarantees an effortless checkout experience. Click here to purchase the PAX A30 terminal from our online shop. Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 2 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com PAX A30 User Manual & Setup Guide Setup How To Turn On/Off 1. To power on, plug the terminal into an electric outlet and it will automatically power on. 2. To power off, press and hold the power button down for 3 to 5 seconds and release. How To Set Up an Ethernet or WiFi Connection WiFi 1. On the Home Screen, select SETTINGS. 2. Enter the password (pax9876@@) and press OK. 3. Tap on WI-FI. 4. Choose your local network from the list. 5. Enter the network password, then tap CONNECT. 6. Wait for the device to connect, then tap the WI-FI NETWORK icon. Ethernet 1. Connect an Ethernet cable to the terminal's back plate LAN port and your network. 2. If you're using DHCP, no other steps are required as Ethernet with DHCP is enabled by default. 3. If using Static a. From the Android Desktop, tap SETTINGS. b. Enter the password (pax9876@@) and tap OK. c. Tap NETWORK AND INTERNET. d. Tap ETHERNET. e. Tap ETHERNET IP MODE. f. Tap ETHERNET CONFIGURATION. g. Tap STATIC IP. h. Input the values for the following by scrolling under the Static i. IP settings: · IP address · Gateway · Network prefix length (this is your subnet mask in CIDR notation) · DNS 1 · DNS 2 j. Tap SAVE. PAX A30 Default Password The default password for the PAX A30 is pax9876@@. Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 3 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com PAX A30 User Manual & Setup Guide Accept Payments How To Process a Sale Chip Credit Sale 1. Insert the card fully into the reader with the metallic contacts facing up and towards the terminal. 2. Ensure the card is fully inserted into the reader when scanning it. Magnetic Credit Sale 1. Slide the card through the card reader slot from left to right or right to left with the magnetic strip facing the body of the terminal. 2. Ensure the card is fully inserted into the reader when it is swiped. Contactless Card Reader 1. Place the card or device within about an inch of the reader. 2. Center the card over the indicated area at the back of the terminal. How To Process a Refund Credit Card Return 1. Open payment application. 2. Tap CREDIT. 3. Tap REFUND. Debit Card Return 1. Open the payment application. 2. Tap DEBIT. 3. Tap REFUND. Cash Return 1. Open the payment application. 2. Tap CASH. 3. Tap REFUND. How To Void Transaction Void Credit Transaction 1. Open payment application. 2. Tap CREDIT. 3. Tap VOID SALE. Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 4 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com Settings How To Change the Date and Time 1. From the home screen, tap SETTINGS. 2. Enter the password pax9876@@). 3. Select DATE & TIME. How To Reprint Receipts or Reports While the PAX A30 doesn't come with a built-in printer, PAX does sell the Elys printer, a thermal printer that can be paired with terminals through Bluetooth or Wi-fi. PAX A30 User Manual & Setup Guide Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 5 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com Troubleshooting & Tips How To Do a Factory Reset Note: Performing a factory reset will erase all data on the device, including transaction history and customized settings. Back up any important data before proceeding with a factory reset. 1. On the Home screen, tap SETTINGS. 2. Enter password (pax9876@@). 3. Select CHECKMARK ICON. 4. Select SYSTEM. 5. Select RESET OPTIONS. 6. Select ERASE ALL DATA (factory reset). 7. Tap RESET DEVICE. 8. Select ERASE EVERYTHING. How To Reboot Your PAX A30 1. Go to SETTINGS 2. Enter password (pax9876@@) 3. Scroll down and select SECURITY AND LOCATION 4. Tap on SET REBOOT TIME and make sure it is toggled ON 5. Scroll through numbers to select a time 6. Tap OK How To Reach Customer Service If you have customer service issues related to your PAX terminal, contact PAX directly via email (support@pax.us) or telephone (877-859-0099). PAX A30 User Manual & Setup Guide Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 6 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com PAX A30 User Manual & Setup Guide Rights Reserved This document is for information purposes only. Care has been taken to ensure that the content of this document is as accurate as possible. PaymentCloud, however, declines any responsibility for inaccurate, incomplete, or outdated information. The contents of this document may change from time to time without prior notice and do not create, specify, modify, or replace any new or prior contractual obligations agreed upon in writing between PaymentCloud and the user. PaymentCloud is not responsible for any use of this device, which would be inconsistent with the present document. PAX and the PAX logo are trademarks or registered trademarks of PAX. Other trademarks or trade names are the property of their respective companies. © 2025 PaymentCloud LLC. All rights reserved. Subject to changes and errors excepted. Table of Contents Overview 2 Setup 3 Accept Payments 4 Settings 5 Troubleshooting 6 & Tips Rights Reserved 7 Additional Information Spec Sheet Shop PAX A30 V.012025 7 PaymentCloud LLC. · 800-988-2215 · support@paymentcloudinc.com