User Manual for AJAX models including: GlassProtect, Wireless Indoor Glass Break Detector, GlassProtect Wireless Indoor Glass Break Detector, Indoor Glass Break Detector, Glass Break Detector, Break Detector, Detector
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DocumentDocumentUpdated April 23, 2021 GlassProtect is a wireless indoor glass break detector recognizing the sound of shattering the glass at a distance of up to 9 meters. GlassProtect can operate up to 7 years from a pre-installed battery and has a socket for connecting a thirdparty wired detector. GlassProtect connects to the Ajax security system via the protected radio protocol. The communication range is up to 1,000 meters in line of sight. Also, GlassProtect can be connected to third-party security systems using the or integration modules. Users can configure GlassProtect via the for macOS, Windows, iOS, or Android. The system notifies users of all events through push notifications, SMS, and calls (if activated). The user can connect the Ajax security system to the central monitoring station of a security company. 1. LED indicator 2. Microphone hole 3. SmartBracket attachment panel (perforated part is required for actuating the tamper in case of any attempt to dismantle the detector. Don't break it out!) 4. External detector connection socket 5. QR code 6. Device switch 7. Tamper button GlassProtect uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering. GlassProtect detector does not react to the breaking of the film-covered glass: shockproof, sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass, we recommend using the wireless opening detector with shock and tilt sensors. If triggered, GlassProtect immediately transmits the alarm signal to the , activating the (if connected) and notifying the user and security company. Before starting connection: 1. Following the hub user guide, install the the hub, and create at least one room. . Create the account, add 2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network). 3. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app. Only users with administrator rights can add the device to the hub. Pairing the detector with hub: 1. Select Add Device in the Ajax app. 2. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room. 3. Tap Add -- the countdown will start. 4. Switch on the device. For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds). To connect the detector to a third-party central unit using the or integration module, follow the recommendations in the user manual of the respective device. 1. Devices 2. GlassProtect Parameter Temperature Jeweller Signal Strength Connection Battery Charge Lid Delay when entering, sec Delay when leaving, sec Sensitivity Secondary detector Routed Through ReX Always Active Value Temperature of the detector, measured on the processor and changes gradually Signal strength between the hub and the detector Connection status between the hub and the detector Battery level of the device. Displayed as a percentage The tamper state, which reacts to the detachment of or damage to the detector body Delay time when entering. The option is available only with a connected wired detector Delay time when exiting. The option is available only with a connected wired detector Sensitivity level of the sensor Status of the external detector connection to GlassProtect Displays the status of using the radio signal range extender ReX Indicates whether the detector is always armed Shows the status of the device temporary deactivation function: No -- the device operates normally and transmits all events Lid only -- the hub administrator has disabled notifications about triggering on the device body Temporary Deactivation Firmware Device ID 1. Devices 2. GlassProtect 3. Settings First field Room Setting Delay when entering, sec Delay when leaving, sec Delays in night mode Arm in night mode alarms or other events By number of alarms -- the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app By timer -- the device is automatically disabled by the system when the recovery timer expires (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app Detector firmware version Device identifier Value Detector name, can be edited Selecting the virtual room to which the device is assigned Selecting delay time when entering. The option is available only with a connected wired detector Selecting delay time on exit. The option is available only with a connected wired detector Delay turned on when using night mode If active, the detector will switch to armed mode when using night mode Sensitivity External contact enabled Always active Alert with a siren if glass break detected Activate the siren if an additional contact is open Jeweller Signal Strength Test Detection Zone Test Attenuation Test Temporary Deactivation Choosing the sensitivity level of glass break detector: High Normal Low If active, the detector registers external detector alarms If active, the detector always registers glass breakage If active, added to the system are activated when the glass break detected If active, added to the system are activated in case of an external detector alarm Switches the detector to the Jeweller signal strength test mode Switches the detector to the detection area test Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later) Allows the user to disconnect the device without removing it from the system. Two options are available: Deactivate entirely -- the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications Deactivate lid notifications -- the system will ignore only notifications about the triggering of the device tamper button User Guide Unpair Device Opens the User Guide for detector Disconnects the detector from the hub and deletes its settings Event Turning on the detector Detector connection to the , and Indication Lights up green for about one second Lights up continuously for a few seconds Note Alarm / tamper activation Battery needs replacing Lights up green for about one second During the alarm, it slowly lights up green and slowly goes out Alarm is sent once in 5 seconds Replacement of the detector battery is described in the manual The Ajax security system allows conducting tests for checking the functionality of connected devices. The tests do not start immediately but within a period of 36 seconds when using standard settings. The test time start depends on the settings of the detector ping interval (the paragraph on "Jeweller" settings in hub settings). Having defined the location of the detector and having fixed the device with the bundled adhesive tape, test the detection zone. GlassProtect does not react to clapping! Hit the glass with your fist without breaking it. If the detector catches a lowfrequency sound, the LED blinks. Simulate a high-frequency glass shattering sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal object. After recognizing the sound, the detector switches off the LED indicator for a second. To be triggered when the system is armed, the detector needs to recognize sounds in the following order: low-frequency sound (hit) firstly, then high-frequency sound (glass shattering, shards). Otherwise, the alarm will not go off. Switch on/off all the appliances that usually operate in the room: generators, air conditioners, etc. If this triggers the detector, try to change the sensitivity or relocate GlassProtect. Use the sensitivity level, at which the detector correctly passes both test stages and does not respond to any devices operating in the room. inside the room. The device developed only for indoor use. Check the Jeweller signal level at the installation location If the signal level is low (one bar), we cannot guarantee the stable operation of the detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception. If the detector has low or unstable signal strength even after moving, use a . Do not install the detector: 1. outside the premises (outdoors); 2. nearby sirens and speakers; 3. nearby any metal objects or mirrors causing attenuation or screening of the signal; 4. at any places with fast air circulation (air fans, open windows or doors); 5. inside premises with the temperature and humidity beyond the range of permissible limits; 6. closer than 1 m to the hub. GlassProtect recognizes glass break at a distance of up to 9 meters. Its glass break sound, and the detector will not be triggered. Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual! 1. Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel. Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction. 2. Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with LED, signaling that the tamper is closed. If LED doesn't blink after fixing in SmartBracket, check the status of the tamper in the Ajax app and then the fixing tightness of the panel. If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you. A wired detector with an NC (normally closed) contact type can be connected to GlassProtect using the in-built terminal clamp. We recommend installing the wired detector at a distance no longer than 1 meter to GlassProtect. Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors. To put out the wire from the detector body, break out the plug: If the connected wired detector is triggered, you receive the notification. Check the operational capability of the detector regularly. Clean the detector body from dust, spider web, and other contaminants as they break is detected or the tamper is triggered. Sensitive element Glass break detection distance Microphone coverage angle Tamper protection Frequency band Compatibility Maximum RF output power Radio signal modulation Radio signal range Socket for connecting wire detectors Power supply Battery life Installation method Operating temperature range Electret microphone Up to 9 m 180° Yes 868.0 868.6 MHz or 868.7 869.2 MHz depending on the region of sale Operates with all Ajax , , , Up to 20 mW GFSK Up to 1,000 m (any obstacles absent) Yes, NC 1 battery CR123A, 3 V Up to 7 years Indoors From -10° to +40° 1. GlassProtect 2. SmartBracket mounting panel 3. Battery CR123A (pre-installed) 4. Outside-mounted terminal clamp 5. Installation kit 6. Quick Start Guide Warranty for the "AJAX SYSTEMS MANUFACTURING" LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery. If the device does not work correctly, you should first contact the support service -- in half of the cases, technical issues can be solved remotely! Technical support:Acrobat Distiller 21.0 (Windows)