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Instruction Manual for EVOHEAT models including: FORCE-i, FORCE-i Inverter Pool and Spa Heat Pump, Inverter Pool and Spa Heat Pump, Pool and Spa Heat Pump, Spa Heat Pump, Heat Pump
info@evoheat.com.au 1300 859 933 www.evoheat.com.au . Force-i Series Manual Page 2 1. Introduction This manual contains information relating to the installation, troubleshooting, operation, and maintenance of this
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DocumentDocumentPage 1 Force-i Series Manual Contents 1. Introduction ................................................................................................................................................. 2 2. Dimensions ................................................................................................................................................. 3 3. Quick Start Guide ....................................................................................................................................... 4 4. Safety Instructions ...................................................................................................................................... 6 5. Installation................................................................................................................................................... 7 5.1 System Installation ................................................................................................................................ 7 5.2 Location of Installation .......................................................................................................................... 7 5.3 Airflow Clearances ................................................................................................................................ 8 5.4 Adequate Water Flow............................................................................................................................ 8 5.5 Rubber Feet .......................................................................................................................................... 8 5.6 Condensate Drain Barb......................................................................................................................... 8 5.7 Drainage & Condensation ..................................................................................................................... 8 5.8 Plumbing ............................................................................................................................................... 9 5.9 Water Pump Connection ....................................................................................................................... 9 5.12 Initial Start-Up ..................................................................................................................................... 9 6. Operation .................................................................................................................................................. 10 6.1 The Controller ..................................................................................................................................... 10 6.2 Operating Functions ............................................................................................................................ 10 6.2.1 Startup & Shutdown...................................................................................................................... 10 6.2.2 Setting the Mode & Target Temperature ...................................................................................... 10 6.2.3 Clock Settings............................................................................................................................... 11 6.2.4 Silent & Silent Timers ................................................................................................................... 11 6.2.5 Fault History ................................................................................................................................. 12 6.2.7 Colour Display Calibration ............................................................................................................ 12 6.2.8 Temperature Curve ...................................................................................................................... 12 6.2.9 Unlocking & Locking the Controller .............................................................................................. 12 7. Troubleshooting ........................................................................................................................................ 13 7.1 Electronic Control Fault Table ............................................................................................................. 13 7.2 Frequency Conversion Board Fault Table .......................................................................................... 14 8. Appendix................................................................................................................................................... 15 8.1 Wiring Diagrams.................................................................................................................................. 15 8.2 Parameter List..................................................................................................................................... 18 8.3 Refrigerant Saturation Temperature ................................................................................................... 18 8.4 Cable Specifications............................................................................................................................ 18 9. Maintenance ............................................................................................................................................. 19 9.1 F.A.Q ................................................................................................................................................... 19 9.2 Advanced ............................................................................................................................................ 20 10. Warranty ................................................................................................................................................. 23 info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 2 Force-i Series Manual 1. Introduction This manual contains information relating to the installation, troubleshooting, operation, and maintenance of this EvoHeat unit. Instructions in this manual must always be followed. Failure to comply with these recommendations will invalidate the warranty. Should you have any questions or require technical support, call the EvoHeat office on 1300 859 933 to speak to our team. With higher performances, lower noise levels, and more features as standard; the Evo Force-i is the most energy efficient & environmentally friendly year-round pool heater available. Designed with the latest stepless full DC inverter compressors, fans, and control systems all working in perfect harmony to provide optimized heating and cooling with the lowest operating costs. TECHNICAL DATA Force-i 9 Force-i 12 Force-i 17 Force-i 19 Force-i 24 Force-i 28-3 Heating Capacity kW 9 Consumed Power kW 0.33~1.33 C.O.P. at 27°C air 16.13~6.76 Power Supply Max current per phase A 9.3 Connection type 10amp Fan quantity 1 Fan speed RPM 400-800 Noise at 1M dB(A) 40-50 Noise at 1M in silence mode dB(A) 40 Refrigerant gas Refrigerant charge g 500 PVC Water connection mm Water flow volume L/min 60 Water pressure drop (max) kPa 4 Net dimensions L/W/H mm 1046/453/768 Net weight kg 52 12 0.18~1.77 16.28~6.79 12.1 15amp 1 400-800 42-52 42 600 80 4.5 1046/453/768 58 17 19.5 0.24~2.52 0.28~3.15 15.71~6.76 16.16~6.19 220-240/1/50 14.7 18.7 hard wired 1 500-750 44-53 hard wired 1 500-900 46-56 44 45 R32 800 1000 40 90 110 5 6 1161/490/862 1161/490/862 69 90 24.2 0.35~4.00 16.11~6.05 28.3 0.42~4.64 16.13~6.10 380-415/3/50 24.1 11.7 per phase hard wired 2 400-800 46-57 hard wired 2 400-900 48-58 46 48 1200 1500 150 160 11 15 1161/490/1274 1161/490/1274 111 120 *Heating: 27°C Air / Water 26°C / Humid 80%* The data above is based on the Evo heat pump only, it does not include auxiliary devices. Product specification information provided above is correct at the date of printing, this data may change without notice. Please speak with an EvoHeat Specialist for the most current product specifications. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 2. Dimensions Page 3 Force-i Series Manual Force-i A (L) B (W) C (H) D E F 9 & 12 1046 453 768 615 350 100 Force-i A (L) B (W) C (H) D E F 17 1161 490 862 790 465 97 Force-i A (L) B (W) C (H) D E F 19 1161 490 868 790 465 97 Force-i A (L) B (W) C (H) D E F 24 & 28-3 1161 490 1274 775 550 97 info@evoheat.com.au 1300 859 933 www.evoheat.com.au 3. Quick Start Guide Page 4 Force-i Series Manual IMPORTANT THINGS TO NOTE · Ensure you meet the minimum clearances and recommended installation locations as outlined in the manual. · All heat pump accessories are contained in a plastic bag inside the packaging of your heat pump unit. PRE-INSTALLATION 1. Position the heater on a level pad in the desired location on the pool water return line (as shown in the example image below). 2. Install the supplied antivibration rubber pads under the feet of the unit. 3. Install the supplied condensation barb to the underside of the unit and direct the condensation to an appropriate drainage point. Cold In Hout Out Water pump Filter Pool Suction 3 Way Valve T Piece Pool Return PLUMBING INSTALLATION NOTE: Evo heat pumps standard plumbing fitting size can accept 40mm NB PVC pipe for connection to the pool or spa filtration plumbing. 1. Attach the supplied barrel unions to the cold inlet and hot outlet (hand tighten). 2. Use plumbing tape and ensure the `O' ring is in position when sealing. 3. Install a 3-way valve at the cold-water inlet and create a bypass by connecting a "T" piece to the heated line. 4. Make the plumbing connections and brace pipework where necessary. WATER PUMP CONNECTION NOTE: there are 3 connection options for activation of the heat pump/water pump: 1. Remote on/off for connection to external pool automation (signal input) 2. Water Pump 230V connection point for dedicated water pump 3. Dry Contact connection for chlorinators with dry contact capabilities (signal output) info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 5 Force-i Series Manual ELECTRICAL CONNECTION NOTE: Electrical connection should only be completed by licenced personnel and in accordance with all relevant Australian Standards, applicable laws and local legislations. 4. Remove the external cover to the electrical terminal by removing the screws and the terminal cover panel. 5. Feed the electrical cable in through the conduit nipple and attach the electric supply wires to the applicable Active Neutral and Earth connections located in the electrical terminal. 6. To complete the electrical connection, install electrical conduit, UF cable or other suitable means as specified (as permitted by local electrical authorities) and connect the cable to a dedicated power supply branch circuit equipped with the appropriate size circuit breaker, or time delay fuse protection. Unlocking the Controller: Upon powering the heat pump the unit's controller may be locked. To lock or unlock the controller, access the main menu and select the lock symbol button. When prompted for a password, simply enter 022, this is the default password and cannot be changed. NOTE: FORCE-i 28 only The Force-i 28 model is 3-Phase system. If a Force-i 28 heat pump is hardwired to an energised isolator that is in the ON position and the heat pump digital display controller does not illuminate, the phases are likely out of rotation. Correct phase rotation is important to ensure damage does not occur to the unit's compressor or other electrical components. INITIAL STARTUP & COMMISSIONING NOTE: The water pump must be running and water circulating through the heat pump for the system to operate. 1. Turn on your water filter pump and check for water leaks and verify flow to and from the pool. 2. Turn on the electrical power supply to the EvoHeat unit. 3. Press the ON/OFF button of the controller for half a second, the heat pump will start within 60 seconds 4. To select the operating mode, press the "M" button to cycle to the sun icon (heating) 5. To set the temperature, press in the main interface, the current target-temperature will flash 6. Press to increase the temperature, or press to decrease the temperature 7. Once the desired temperature is displayed, allow the screen to time out to set 8. After the system has been running for approximately 5 minutes; check the 2 temperatures displayed on the screen and review the Temperature Differential (TD). The small temperature displayed is the cold water inlet temperature, the main temperature display is the heated water outlet. 9. Adjust the water flow by opening or closing the 3-way valve installed at the cold-water inlet to achieve a target TD of approximately 2°C (e.g. 22°C inlet water and 24°C outlet water) 10. If there is any interruption to water flow (i.e. when the water pump is turned off), the unit will automatically turn off and display an E03 error code - no water flow. This is normal and the system will restart once water flow is reinstated. INITIAL HEAT UP TIME Initial heat up times will vary depending on the size of your pool, environmental conditions and the capacity of the system installed. After installation, please allow the unit and pool pump to run continuously until the desired pool water temperature is reached (it may take several days for the pool to initially reach the set temperature). Once the pool water reaches the desired set temperature, the unit will shut off. The unit will automatically restart (provided your pool pump is running) when the pool temperature falls more than 1°C below the desired set temperature. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 4. Safety Instructions Page 6 Force-i Series Manual Installation, repair, or relocations must only be done by a fully qualified technician. If done incorrectly there is a number of hazards that can occur including fire, electric shock, water leakage and injury. - A circuit breaker must be installed for the unit. - Ensure the unit has a good power connection and earthing to avoid the risk of electrical shocks. - Do not use any means to accelerate the defrosting processor or to clean other than those recommended by EvoHeat. - The unit must be stored in a room without any continuously operating ignition sources (for example: open flames, an operating gas appliance) - Do not pierce or burn the unit. - If the supply cord is damaged, it must be replaced by a qualified service agent. - This appliance must be installed in accordance with national wiring regulations. - Before obtaining access to terminals all supply circuits must be disconnected. The unit is equipped with an over-load protection system. After a previous stoppage, the unit will not start for at least 3 minutes. Be aware that refrigerants may not contain an odour. An all-pole disconnection device must be incorporated which as at least 3mm clearances in all poles, a leakage current that may exceed 10mA, residual current device (RCD) having a rated residual operating current not exceeding 30mA and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules. Installation - The unit should be installed, operated and stored in a room with a floor area larger than 30m2. - The installation of pipe-work should be kept to a minimum 30m2 - Spaces where refrigerant pipes are present must comply with national gas regulations. - Use supply wires suitable for 75°C Transport When transporting equipment containing flammable refrigerants: - Comply with transport & local regulations - Equipment must be stored safely in accordance with the instructions within this manual. - Abide by any signage on the packaging - The unit must be protected from damage and potential leak of the refrigerant charge. *Caution: Single wall heat exchanger, not suitable for potable water connection. info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 7 Force-i Series Manual 5. Installation 5.1 System Installation Upon receiving the unit, check the packaging for any obvious signs of damage. Inform EvoHeat immediately if there is any evidence of rough handling. When the heater has been removed from the packaging check the refrigerant gauge on the front panel of the unit. The gauge should be showing a pressure of approx. 10 20 on the outside red band any less than this figure means there may be a leak in the refrigerant system, and you should immediately contact your EvoHeat Dealer. Only the main unit and the water unit in the illustration are provided; the other items are necessary spare parts for the water system that are to be provided by customer or the installer. Cold In Hout Out When starting for the first time: 1. Open valve and charge water. 2. Make sure that the pump and the water-in pipe have been filled with water. 3. Close the valve and start the unit The schematic diagram is for reference only. Please check the water inlet/outlet label on the heat pump while plumbing the unit. Pool Suction Water pump Filter 3 Way Valve T Piece Pool Return IMPORTANT: EvoHeat heat pumps MUST be connected by a licensed electrician. Under no circumstances should an unlicensed person attempt to install or repair an EvoHeat heat pump themselves. Heater electrical installation undertaken by an unlicensed installer will void the warranty. Correct installation is required to ensure safe and efficient operation of your pool heater. Before installation it is very important to ensure 5 variables are carefully checked to allow the unit to operate correctly. · Heater Condition · Location · Clearances & Air Flow · Adequate water flow & plumbing · Correct electrical connection & supply 5.2 Location of Installation Evo recommend the heat pump should ONLY be installed in an outdoor location with appropriate ventilation. Installing the heater indoors without adequate ventilation, or in a poorly ventilated enclosed space, will result in very poor performance and can, in extreme cases, damage the heater. The Evo unit should be installed: - At least 3.5m away from the water's edge. - No greater than 7.5m from the water's edge (to avoid heat loss from the piping). - No greater than 5m below the water level of the pool/spa. Make sure the heat pump is not located where large amounts of water may run-off from a roof into the unit. Sharp sloping roofs without gutters will allow excessive amounts of rain water mixed with debris from the roof to be forced through the unit. A water deflector may be needed to protect the heat pump. Ensure the heat pump is not installed close to harsh or corrosive chemicals. The heat pump should be installed on a flat level surface. If a suitable outdoor location is unavailable please contact EvoHeat for specialist technical advice. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 5.3 Airflow Clearances Page 8 Force-i Series Manual Ensure the heater is installed in a well-ventilated area with plenty of fresh air, a minimum gap between walls/fences etc of 600mm on the sides and 500mm overhead clearance. Leave sufficient space for unobstructed airflow into and out of the heater. Do not locate the heater in an enclosed area, or the discharged cold air will recirculate into the unit and consequently lower the heating efficiency as well as possibly icing up. If the installation location does not comply with these suggested clearances, contact EvoHeat's Tech Support to discuss possible solutions. 5.4 Adequate Water Flow All EvoHeat heat pumps have a factory pre-set internal water flow switch. If there is insufficient water flow the unit will not operate. It is VITAL that that there is sufficient water flow to the unit. Incorrect water flow can cause a loss of efficiency and possible damage to the unit. Optimal water flow rates are listed within this manual. It is imperative that water flow is kept as close as possible to these flow rates. Before connecting the heater to the plumbing all piping must be thoroughly flushed to ensure no debris can enter the heater. Failure to remove pipe debris can jam or damage the flow switch and may cause damage to the heater. When cleaning the pool, it is advisable to turn off your heater as restricted water flow may cause the heater to shut down and indicate low water flow fault (E03 error) or high pressure fault (E01 Error). A Variable speed pump or bypass valve and plumbing MUST be fitted to allow water flow to be adjusted through the heater. Do not direct connect a water pump with higher flow than required to the heat pump. 5.5 Rubber Feet All EvoHeat units are provided with rubber feet which we highly recommend being installed. The rubber feet help reduce vibration of the unit and provide a space below the heat pump to install the drainage barbs. 5.6 Condensate Drain Barb Fit the condensate drain barb into the 2 holes under the unit if you need to direct water away from the heater. If the barb is too stiff, place it in hot water to soften. 5.7 Drainage & Condensation During operation, water in the air condenses on the fins of the evaporator. In high humidity, the condensate may be several litres per hour, giving the impression that the unit is leaking. This process is a normal function of heat pumps. The heater will automatically activate reverse cycle or de-icing mode when required which also increases condensate discharge. This normally occurs at temperatures below 8°C. The condensate water will discharge through the base of the heater. As an option, a pipe can be connected to the drain on the base of the unit to direct condensate water to an appropriate location. A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water stops running out of the base pan, it is condensation. Another method is to test the drain water for chlorine if the is no chlorine present, then it's condensation NOTE info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 9 Force-i Series Manual 5.8 Plumbing The unit's exclusive rated flow titanium heat exchanger requires no special plumbing arrangements except bypass (set the flow rate according to the nameplate). The water pressure drop is less than 10kPa at max. Flow Rate Since there is no residual heat or flame temperatures the unit does not need copper heat sink piping. PVC pipe can be run straight into the unit. Location Connect the unit in the pool pump discharge (return) line downstream of all filter and pool pumps, and upstream of any chlorinators, ozonators or chemical pumps. Standard models have slip glue fittings which accept 40mm PVC pipe for connection to the pool or spa filtration piping. By using a 50NB to 40NB you can plumb 40NB. Consider adding a quick coupler fitting at the unit's inlet & outlet to allow easy draining of the unit and to provide easier access should servicing be required. Ensure pipework connecting to the inlet/outlet unions is appropriately supported, any movement in this pipework can caused the rubber O-ring to pinch and leak. 5.9 Water Pump Connection NOTE: there are 3 connection options for activation of heat pump/water pump: 1. Remote on/off for connection to external pool automation (signal input) 2. Water Pump 230V connection point for dedicated water pump 3. Dry Contact connection for chlorinators with dry contact capabilities (signal output) 5.11 Electrical Connection Always use a suitably qualified Electrician to perform any electrical work, they must read the manual before connecting. Ensure all cabling, circuit breakers, and protections are of a suitable size and specification in accordance with electrical wiring legislation for the heater being installed. Ensure to check that there is adequate voltage and current available at the heater connection to run the unit. Voltage range should be 220-240 volts for single phase, and 380-415 volts for 3 phase units. Voltage ranges outside these parameters will cause heater damage and void your warranty. 1. Ensure power is disconnected during installation or service. 2. Always comply with the national and local electrical codes and standards. 3. Ensure the electrical cable size is adequate for heater requirements at the installation location. 4. The heater must be equipped with a circuit breaker and isolation device. 5. The circuit breaker must be installed between the heater and the water circulation pump if the water pump is hard-wired into the heater. Please note recommended circuit breaker sizes make no allowance for a water pump hard wired into the heater. 6. The unit must be well earthed. Remove the front panel to access the electrical connection terminals of the heater. The electrical wiring diagram is affixed to the inside of the front panel or at the back of this manual. Proper 3-phase heater connection is crucial for 3-phase heaters. If two lights (one orange and one green) appear on the 3-phase relay monitor, it's correctly wired. If only one light is visible, phases need rotation. To locate and inspect the 3-phase monitor relay, locate it above the compressor in an electrical box. Only certified electrical tradespeople should access it, as it requires removing the front panel and electrical box cover. 5.12 Initial Start-Up Refer to the Quick Start Guide in this manual for instructions on the initial start-up and commissioning of the unit. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 6. Operation 6.1 The Controller Page 10 Force-i Series Manual 1 ON/OFF Start up or shut down the unit 2 PARAMETER View the unit state and the parameter 3 CLOCK Set the clock or turn the timer on/off. When the timer is on, this button is green 4 FAULT DISPLAY View fault history 5 SILENT SETTING Turn on/off silent function and set timing of the Low speed function 6 MODE Enter mode settings and the target temp. settings interface 7 TEMP. CURVE View temp. and power curve 8 WATER INLET TEMP. Enter mode settings and the target temp. settings interface 9 LOCK Lock or unlock the screen (password: 022) 6.2 Operating Functions EvoHeat have developed a YouTube Channel with video walkthroughs of the different controller functions. Scan the QR code or head to our channel to view the videos we have available https://www.youtube.com/@evoheatpumps 6.2.1 Startup & Shutdown To turn the unit on or off, press the ON/OFF button. 6.2.2 Setting the Mode & Target Temperature In the main interface, click the MODE button or WATER INLET TEMP. (8) button to get the following menu: Choose from the modes: Refrigeration mode (1), Automatic mode (2) or Heating mode (3). Note: When the unit is designed for single automatic mode or single thermal mode, the mode cannot be switched. From this screen, pressing the temperature (4) will allow you to adjust it as desired. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 6.2.3 Clock Settings Page 11 Force-i Series Manual Press the CLOCK button to bring up the clock menu. This menu allows you to either change the system date & time (left) or set timers (right). 6.2.3.1 Setting the Date & Time Click the value you wish to change to set the time directly. Press confirm to save the settings. EXAMPLE If the setup time were 23/11/2016 at 1:00pm; you would input: 23-11-16 13:00:00. Be aware that if the input format is incorrect, pressing the confirm button will save the wrong time. 6.2.4.2 Setting Timers No. Name 1 Start Timing Button Colour Start: Green End: Grey Function Click this button to start or end the timing start setting function 2 Timing On Click to set the start time of the timer. 3 End Timing Open: Red End: Grey Click this button to start or end the timing end setting function. 4 Timing Off Click to set the end time of the timer. 6.2.4 Silent & Silent Timers Note: When silent mode is active it locks the compressor into a lower speed, reducing the available full heating capacity. 6.2.4.1 Silent Setting Press the SILENT TIMING button from the main menu to bring up the silent settings. Press the left-hand fan symbol to enable silent mode. To exit silent mode, follow the steps and press the button again. When silent mode is enabled, the icon will display with only 3 fans compared to 5 when the mode is off. 6.2.4.2 Silent Timer Press the alarm clock (right) button to bring up the Silent Timer menu. No. Name Button Colour 1 Stop Timing On: Red Off: Grey Function Turn off the silent timer 2 Timing On Start the silent timer 3 End Timing Open: Red End: Grey Set silent timer start time 4 Timing Off Set silent timer end time The start and end time values must be within the range of 0:00 23:00; the value can be precise to the hour digit. Example: Click `ON' to use timing silent. The unit will begin silent mode from 0:00 and end at 4:00. Click `OFF' to turn off the timing silent manually, however the unit will turn off this setting once it reaches the end time. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 6.2.5 Fault History Page 12 Force-i Series Manual If there have been no faults, the Fault button on the main menu will appear dimmed. When a fault does occur, the fault icon will flash. The fault interface menu will record the time, code, and name of the fault for you to view. After troubleshooting, if you do not check the failure's record the fault button on the main menu will appear red but will not flash. If it is checked, it will appear dim again. Faults appear in reverse order according to the time of occurrence. Press the clean key to delete all fault records. 6.2.7 Colour Display Calibration Quickly tap repeatedly on the blank area of any menu until you hear a long beep. This will allow you to enter the calibration interface. Press `+' to start the calibration. When you hear the beep again you will finish the calibration and exit. 6.2.8 Temperature Curve Press the TEMP CURVE button to view the temperature curve & average power curve. The temperature curve automatically updates every hour and will be stored for 60 days. If the unit is powered off after less than 1 hour of operation, the data in this period will not be saved. 6.2.9 Unlocking & Locking the Controller To lock or unlock the controller, access the main menu and select the lock symbol button. When prompted for a password, simply enter 022, this is the default password and cannot be changed. info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 13 Force-i Series Manual 7. Troubleshooting 7.1 Electronic Control Fault Table Protect/Fault Standby Normal boot Inlet Temp. Sensor Fault Fault Display Non Non Reason P01 The temp. Sensor is broken or short circuit Elimination Methods Check or change the temp. sensor Outlet Temp. Sensor Fault P02 The temp. Sensor is broken or short circuit Check or change the temp. sensor Ambient Temp. Sensor Fault P04 The temp. Sensor is broken or short circuit Check or change the temp. sensor Coil1 Temp. Sensor Fault Suction Temp. Sensor Fault P05 The temp. Sensor is broken or short circuit Check or change the temp. sensor P07 The temp. Sensor is broken or short circuit Check or change the temp. sensor Discharge Temp. Sensor Fault High Pressure Prot. P081 The temp. Sensor is broken or short circuit Check or change the temp. sensor E01 The high-pressure switch is broken Check the pressure switch and cold circuit Low Pressure Prot. Flow Switch Prot. Anti-freezing Prot. Primary Anti-freezing Prot. E02 Low pressure1 protection E03 No water/little water in water system E07 Water flow is not enough E19 The ambient temp. Is low Check the pressure switch and cold circuit Check the pipe water flow and water pump Check the pipe water flow and whether water system is jammed or not Secondary Anti-freezing Prot. Inlet and outlet temp. too big Low temperature protection Comp. Overcurrent Prot. Exhaust Air over Temp Prot. Communication Fault Antifreeze Temp. Sensor Fault Waterway Anti-freezing Prot. EC fan feedback Fault Pressure sensor Fault Fan Motor1 Fault Low AT Protection Fan Motor2 Fault Communication Fault (speed control module) Coil2 Temp. Sensor Fault E29 The ambient temp. Is low E06 Water flow is not enough and low differential pressure Non The environment temp. is low E051 The compressor is overload P082 E08 P09 E05 F051 PP The compressor is overload Communication failure between wire controller and mainboard Antifreeze temp sensor is broken or short circuited Water temp. or ambient temp. is too low There is something wrong with fan motor and fan motor stops running The pressure Sensor is broken Check the pipe water flow and whether water system is jammed or not Check whether the system of the compressor running normally Check whether the system of the compressor running normally Check the wire connection between remote wire controller and main board check and replace this temp sensor Check whether fan motor is broken or locked or not Check or change the pressure sensor or pressure F031 TP 1. Motor is in locked-rotor state 2. The wire connection between DC-fan motor module and fan motor is in bad contact Ambient temp is too low 1. Change a new fan motor 2. Check the wire connection and make sure they are in good contact F032 E081 P15 1. Motor is in locked-rotor state 2. The wire connection between DC-fan motor module and fan motor is in bad contact Speed control module and main board communication fail The temp. sensor is broken or short circuit 1. Change a new fan motor 2. Check the wire connection and make sure they are in good contact. Check the communication connection Check or change the temp. sensor info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 14 Force-i Series Manual 7.2 Frequency Conversion Board Fault Table Protect/Fault Fault Display Reason Drv1 MOP alarm F01 MOP drive alarm Elimination Methods Recovery after the 150s Inverter offline F02 Frequency conversion board and main board communication failure Check the communication connection IPM protection F03 IPM modular protection Recovery after the 150s Comp. Driver Failure DC Fan Fault F04 Lack of phase, step or drive hardware damage Check the measuring voltage check frequency conversion board hardware F05 Motor current feedback open circuit or short circuit Check whether current return wires connected motor IPM Overcurrent F06 IPM Input current is large Check and adjust the current measurement Inv. DC Overvoltage F07 DC bus voltage>Dc bus over-voltage protection value Check the input voltage measurement Inv. DC Lessvoltage F08 DC bus voltage<Dc bus over-voltage protection value Check the input voltage measurement Inv. Input Lessvolt. F09 The input voltage is low, causing the input current to be high Check the input voltage measurement Inv. Input Overvolt F10 The input voltage is too high, more than outage protection current RMS Check the input voltage measurement Inv. Sampling Volt F11 The input voltage sampling fault Check and adjust the current measurement Comm. Err DSP-PFC F12 DSP and PFC connect fault Check the communication connection Input Over Cur. F26 The equipment load is too large PFC Fault F27 The PFC circuit protection Check the PFC switch tube short circuit or not IPM Over heating F15 The IPM module is overheat Check and adjust the current measurement Weak Magnetic Warn F16 Compressor magnetic force is not enough Inv. Input Out Phase F17 The input voltage lost phase Check and measure the voltage adjustment IPM Sampling Cur. F18 IPM sampling electricity is fault Check and adjust the current measurement Inv. Temp Probe Fail F19 Sensor is short circuit or open circuit Inspect and replace the sensor Inverter Overheating F20 The transducer is overheat Check and adjust the current measurement Inv. Overheating Warn F22 Transducer temperature is too high Check and adjust the current measurement Comp. Overcut. Warn F23 Compressor electricity is large The compressor over-current protection Input Over Cur. Warn F24 Input current is too large Check and adjust the current measurement EEPROM Error Warn F25 MCU error V15V over/undervoltage fault F28 The V15C is overload or undervoltage Check whether the chip is damaged Replace the chip Check the V15V input voltage in range 13.5v~16.5v or not info@evoheat.com.au 1300 859 933 www.evoheat.com.au 8. Appendix 8.1 Wiring Diagrams Page 15 Force-i Series Manual Force-i 9 Force-i 12 info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 16 Force-i Series Manual Force-i 17 Force-i 19 info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 17 Force-i Series Manual Force-i 24 Force-i 28-3 info@evoheat.com.au 1300 859 933 www.evoheat.com.au 8.2 Parameter List Meaning Refrigeration target temperature set point Heating the target temperature set point Automatic target temperature set point Page 18 Force-i Series Manual Default 27°C 27°C 27°C Remarks Adjustable Adjustable Adjustable 8.3 Refrigerant Saturation Temperature Pressure (MPa) 0 0.3 0.5 0.8 1 1.3 1.5 1.8 2 2.3 Temperature (R410A)(°C) -51.3 -20 -9 4 11 19 124 31 35 39 Temperature (R32)(°C) -52.5 -20 -9 3.5 10 18 23 29.5 33.3 38.7 Pressure (MPa) 2.5 2.8 3 3.3 3.5 3.8 4 4.5 5 5.5 Temperature (R410A)(°C) 43 47 51 55 57 61 64 70 74 80 Temperature (R32)(°C) 42 46.5 49.5 53.5 56 60 62 67.5 72.5 77.4 8.4 Cable Specifications Nameplate SINGLE PHASE UNIT Maximum Current Phase Line THREE PHASE UNIT Phase Line Earth Line MCB Creepage Protector Signal Line No more than 10A 10~16A 16~25A 25~32A 32~40A 40~63A 63~75A 75~101A 101~123A 123~148A 148~186A 186~224A 2 x 1.5mm2 2 x 2.5mm2 2 x 4mm2 2 x 6mm2 2 x 10mm2 2 x 16mm2 2 x 25mm2 2 x 25mm2 2 x 35mm2 2 x 50mm2 2 x 70mm2 2 x 95mm2 3 x 1.5mm2 3 x 2.5mm2 3 x 4mm2 3 x 6mm2 3 x 10mm2 3 x 16mm2 3 x 25mm2 3 x 25mm2 3 x 35mm2 3 x 50mm2 3 x 70mm2 3 x 95mm2 1.5mm2 2.5mm2 4mm2 6mm2 10mm2 16mm2 25mm2 25mm2 35mm2 50mm2 70mm2 95mm2 20A 32A 40A 40A 63A 80A 100A 125A 160A 225A 250A 280A 30mA less than 0.1 sec n x 0.5mm2 info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 19 Force-i Series Manual 9. Maintenance 9.1 F.A.Q SHOULD I CHECK MY UNIT REGULARLY? We recommend you do an annual maintenance check to avoid potential issues and damage to your heat pump. ANNUAL MAINTENANCE It is recommended that the minor maintenance be performed every 12 months by the dwelling occupant or if uncomfortable with completing this EvoHeat recommend this work to be carried out by an EvoHeat Authorised contractor. The minor maintenance includes: · Inspection of the unit's operation...This includes: o Unit is reaching set temperature. o Visible water leaks from unit besides condensation (test water for chlorine or other pool chemicals) o Temperature difference between the inlet and outlet temperatures on the display whilst the unit is operational. o Isolate unit power and remove any debris from around the evaporator and unit to prevent any restriction to airflow. (brush out evaporator coil with a soft brush in a downwards motion to prevent bending or damaging the evaporator fins) · Conduct a visual inspection of all plumbing and electrical connections. · Check the condensate drain line to ensure it is not blocked. If so unblock/remove the restriction from the drain. This is generally attached to a plastic barb at the base of the unit. · Conduct a general external clean of the unit with a damp cloth. DO I NEED TO GET MY UNIT SERVICED? It is recommended that you get your EvoHeat unit serviced every two years by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary. During the service, they will check the operational pressures of the refrigeration system and give the unit and fins a good clean to ensure maximum performance. TWO YEAR SERVICE It is recommended that this maintenance is carried out by EvoHeat Authorised personnel. Just as a car needs regular servicing, your heat pump also requires a service to maintain efficiency and ensure long-term performance. Phone EvoHeat Service on 1300 859 933 for our closest Accredited Service Agent. Note: only genuine replacement parts should be used on this water heater. The service includes the following actions: · All items listed in the Annual Maintenance · Removal of unit covers to inspect operation of parts and internal leaks · Check/tighten Heat exchanger Nut and Olive · Check Fan operation · Check Current draw of compressor and if it is in range · Check Electrical resistance · Check Electrical components for carbon build up, loose wiring etc. · Wash out Evaporator Coil · Vacuum Drain to ensure no blockage/restrictions info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 20 Force-i Series Manual 9.2 Advanced CHECK THE AREA Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system. prolonged period of no usage. PRESENCE OF FIRE EXTINGUISHER GENERAL WORK AREA All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material. WORK PROCEDURES If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO2 fire extinguisher adjacent to the charging Work shall be undertaken under a controlled procedure to minimise the risk of a flammable gas or vapour being present while the work is being performed. CHECKING FOR PRESENCE OF REFRIGERANT The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe. CABLING VENTILATED AREA Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere. prolonged period of no usage. DETECTION OF FLAMMABLE REFRIGERANTS Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also consider the effects of aging or continual vibration from sources such as compressors or fans. Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used. REPAIR TO INTRINSICALLY SAFE COMPONENTS LABELLING Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use. Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak. Equipment shall be labelled stating that it has been decommissioned and emptied of refrigerant. The label shall be dated and signed. Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant. NO IGNITION SOURCES No person carrying out work in relation to a refrigeration system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be displayed. CHARGING PROCEDURES In addition to conventional charging procedures, the following requirements shall be followed. · Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimise the amount of refrigerant contained in them. · Cylinders shall be kept upright. · Ensure that the refrigeration system is earthed prior to charging the system with refrigerant. · Label the system when charging is complete (if not already). · Extreme care shall be taken not to overfill the refrigeration system. Prior to recharging the system, it shall be pressure tested with OFN. The system shall be leak tested on completion of charging but prior to commissioning. A follow up leak test shall be carried out prior to leaving the site. The safety wire model is 5*20_5A/250VAC, and must meet the explosion-proof requirements. info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 21 Force-i Series Manual CHECKS TO THE REFRIGERATION EQUIPMENT CHECKS TO ELECTRICAL DEVICES REPAIRS TO SEALED COMPONENTS Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer's maintenance and service guidelines shall be followed. If in doubt consult the manufacturer's technical department for assistance. The following checks shall be applied to installations using flammable refrigerants: · The charge size is in accordance with the room size within which the refrigerant containing parts are installed; · The ventilation machinery and outlets are operating adequately and are not obstructed; If an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant; · Marking to the equipment continues to be visible and legible. Markings and signs that are illegible shall be corrected; · Refrigeration pipe or components are installed in a position where they are unlikely to be exposed to any substance which may corrode refrigerant containing components, unless the components are constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded. Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the fault cannot be corrected immediately but it is necessary to continue operation, an adequate temporary solution shall be used. This shall be reported to the owner of the equipment, so all parties are advised. Initial safety checks shall include: · That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking; · That there no live electrical components and wiring are exposed while charging, recovering or purging the system; · That there is continuity of earth bonding. 1. During repairs to sealed components, all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers, etc. If it is necessary to have an electrical supply to equipment during servicing, then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation. 2. Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in such a way that the level of protection is affected. This shall include damage to cables, excessive number of connections, terminals not made to original specification, damage to seals, incorrect fitting of glands, etc. Ensure that apparatus is mounted securely. Ensure that seals or sealing materials have not degraded such that they no longer serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in accordance with the manufacturer's specifications. NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe components do not have to be isolated prior to. LEAK DETECTION METHODS The following leak detection methods are deemed acceptable for systems containing flammable refrigerants. Electronic leak detectors shall be used to detect flammable refrigerants, but the sensitivity may not be adequate, or may need re-calibration. (Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant employed and the appropriate percentage of gas (25 % maximum) is confirmed. Leak detection fluids are suitable for use with most refrigerants but the use of detergents containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode the copper pipework. If a leak is suspected, all naked flames shall be removed/extinguished. If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by means of shut off valves) in a part of the system remote from the leak. Oxygen free nitrogen (OFN) shall then be purged through the system both before and during the brazing process. info@evoheat.com.au 1300 859 933 www.evoheat.com.au Page 22 Force-i Series Manual REMOVAL AND EVACUATION RECOVERY When breaking into the refrigerant circuit to make repairs or for any other purpose conventional procedures shall be used. However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be adhered to: Remove refrigerant; Purge the circuit with inert gas; Evacuate; Purge again with inert gas; Open the circuit by cutting or brazing. The refrigerant charge shall be recovered into the correct recovery cylinders. The system shall be "flushed" with OFN to render the unit safe. This process may need to be repeated several times. Compressed air or oxygen shall not be used for this task. Flushing shall be achieved by breaking the vacuum in the system with OFN and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling down to a vacuum. This process shall be repeated until no refrigerant is within the system. When the final OFN charge is used, the system shall be vented down to atmospheric pressure to enable work to take place. This operation is absolutely vital if brazing operations on the pipe-work are to take place. Ensure that the outlet for the vacuum pump is not close to any ignition sources and there is ventilation available. working on them. When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely. When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge is available. All cylinders to be used are designated for the recovered refrigerant and labelled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure relief valve and associated shut- off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs. The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leakfree disconnect couplings and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release. Consult manufacturer if in doubt. The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant Waste Transfer Note arranged. Do not mix refrigerants in recovery units and especially not in cylinders. If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating to the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely. Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced. a) Become familiar with the equipment and its operation. b) Isolate system electrically. c) Before attempting the procedure ensure that: - Mechanical handling equipment is available, if required, for handling refrigerant cylinders; - All personal protective equipment is available and being used correctly; - The recovery process is always supervised by a competent person; DECOMMISSIONING - Recovery equipment and cylinders conform to the appropriate standards. d) Pump down refrigerant system, if possible. e) If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system. f) Make sure that cylinder is situated on the scales before recovery takes place. g) Start the recovery machine and operate in accordance with manufacturer's instructions. h) Do not overfill cylinders. (No more than 80 % volume liquid charge). i) Do not exceed the maximum working pressure of the cylinder, even temporarily. j) When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from site promptly and all isolation valves on the equipment are closed off. k) Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked. info@evoheat.com.au 1300 859 933 www.evoheat.com.au 10. Warranty Page 23 Force-i Series Manual REGISTER YOUR WARRANTY Refer to the EvoHeat website for warranty details https://evoheat.com.au/warranty-terms/ EvoHeat highly recommend customers complete their warranty details online to ensure efficient warranty claim processing. To register your warranty, scan our QR Code or head to our website and fill in the Warranty Registration Form: https://evoheat.com.au/warranty-registration/ 1. Warranty terms are from date of purchase. 2. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty manufacture or parts, any modifications which affect the reliability or performance of the unit. 3. This warranty does not cover the following: a) Natural Disasters (hail, lightening, flood, fire etc.) b) Damage resulting from any animal or creature (including vermin, reptiles and insects) c) Rust or damage to exterior coatings, materials, and cabinet caused by corrosive atmosphere or weather/environmental conditions. d) When serviced by an unauthorised person without the permission of Evo Industries. e) When a unit is installed by an unqualified person. f) When failure occurs due to improper or incorrect installation. g) Where failure occurs due to failure of any other equipment connected in relation with the EvoHeat unit (e.g. power supply, water pump etc.). h) Where failure occurs due to improper maintenance or misuse (refer Operating Instructions). i) Where the unit has not had its three-year general maintenance service performed by a certified plumber. Proof of this service will be required for warranty claims beyond three years. j) `No Fault Found' service calls where the perceived problem is explained within the operation instructions. k) Costs associated with delivery, handling, freighting, or damage to the product in transit. l) Where the unit has been relocated from its originally installed location. 4. If warranty service is required, you should: a) Contact Evo Industries Australia on 1300 859 933 or via our Contact page on our website. b) Provide a copy of your receipt as proof of purchase. c) Have completed the online Service Request Form via the website www.evoheat.com.au/service-request/ 5. Onsite technical service is available within the normal operating area of your Evo Authorised Service Agents. Service outside this area will incur a traveling fee. 6. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations or liabilities. info@evoheat.com.au 1300 859 933 www.evoheat.com.au