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Instruction Manual for TCL models including: 85P7K, R75P, 85P7K-R75P Google TV, 85P7K-R75P, Google TV
the cabinet slots as they could touch the current electric shock, or damage ... The model has only one button. It may work just as Standby/Quit standby ...
85" TCL TV P7K QLED TV - TCL Electronics
File Info : application/pdf, 22 Pages, 23.63MB
DocumentDocument85P7K To enjoy all smart features and services on your TCL Google TV, a free Google account, a free TCL account, and a reliable broadband internet connection, are required. Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice. Table of Contents Chapter 1: Safety Information Precautions ...............................................................3 Warning ...................................................................3 Product ....................................................................3 Power and Plug .......................................................3 Power Cord and Signal Cable .................................3 Use Environment .....................................................3 Cleaning ..................................................................3 Chapter 2: Connections and Setup Sockets ......................................................................4 Remote Control Functions ......................................6 How to Use the Remote Control .........................7 Installing Batteries .............................................7 TV Buttons ................................................................8 Switching On ............................................................9 Switching Off ...........................................................9 Initial Setup ...............................................................9 Chapter 3: Basic TV Operations Adjusting Volume ...................................................10 Installing Channels .................................................10 Accessing Channels ..............................................10 Using Settings Menu.........................................10 Using Subtitles ........................................................10 Turning On/Off Subtitles ........................................11 Enabling Subtitle Languages on Digital TV Channels ..........................................................11 Selecting a Subtitle Type on Digital TV Channels ...11 Using EPG (Electronic Program Guide) ................11 Freeview ................................................................11 Access Freeview .....................................................11 Using Freeview ...............................................11 HbbTV ......................................................................12 HbbTV Access .......................................................12 HbbTV Deactivation ...............................................12 Bluetooth Function .................................................14 Blue Light Filter ......................................................14 Reset Shop ..............................................................14 Multi Visual ...........................................................14 Works with Alexa ....................................................15 Chapter 5: Google TV Using the Hands-free TV Voice Control .................16 Network Wake Up ...................................................16 Apple AirPlay and HomeKit ....................................16 Chapter 6: Other Functions Live TV Pause..........................................................17 PVR (Personal Video Recorder) .............................17 MagiConnect ...........................................................17 Variable Refresh Rate .............................................18 Chapter 7: Other Information Problems & Solutions..........................................19 Troubleshooting .....................................................20 Legal Statement ......................................................21 Chapter 4: Using More of Your TV Accessing Google TV Homepage ............................13 Accessing TCL Channel .........................................13 Watching Connected Devices ...............................13 External devices control (CEC) ...............................13 Enabling or Disabling CEC ....................................14 Power on the TV in sync ...........................................14 Device standby in sync ............................................14 Password in Parental Controls ..............................14 2 Chapter 1 Safety Information Precautions Read all of the instructions before operating the set. Keep these instructions well for future use. Warning A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: - ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set. - ALWAYS use furniture that can safely support the television set. - ALWAYS ensure the television set is not overhanging the edge of the supporting furniture. - ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls. - ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed. - NEVER place a television set in an unstable location. - NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. - NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture. - NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. If the existing television set is being retained and relocated, the same considerations as above should be applied. This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product. This symbol indicates that the fuse may N be in the neutral, and that the mains shall be disconnected to deenergize the phase conductors. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded by a skilled person so as to provide some protection against voltage surges and built-up static charges. Product · Do not block or cover the ventilation openings on the back cover. · Do not push objects of any kind into this unit through the cabinet slots as they could touch the current electric shock, or damage to the unit. · Do not attempt to open the cabinet as this may cause damage. There are no parts inside you can service by · may scratch or mar the TV screen. · Do not impact the TV screen with hard pressure as this may damage the TV screen severely. · This appliance is not intended for use by young children should be supervised to ensure that they do not play with the appliance. Power and Plug · Unplug the set under the following conditions: - If the set will not be used for a long period of time. - If the power cord or the power outlet/plug is damaged. - Follow the instructions to install and adjust the product. Adjust those controls that are covered in these operating instructions as improper adjustment of other controls may result in damage. If this happens, unplug the set and refer to the service personnel. - If the set is subject to impact or has been dropped and the cabinet has been damaged. · Where the mains plug or an appliance coupler is used as disconnect device, the disconnect device shall remain readily operable. Power Cord and Signal Cable · Do not allow anything to rest on or roll over the power cord and the signal cable. · Protect the power cord and the signal cable from being trampled. · Do not overload the power cord or the power outlet. · Do not expose the power cord and the signal cable to moisture. Use Environment · Do not place the set on an unstable cart, stand, or table. · Place the set on a place that allows good ventilation. · Do not use the set near damp, and cold areas. · Do not expose the set to excessive heat such as direct such as lighted candles, should be placed on the apparatus. · Do not expose the set to dripping or splashing and placed on the apparatus. · Do not use the set in dusty environments. · Operating Temperature: 5°C to 35°C (41°F to 95°F) Operating Humidity: 20% to 80%, non-condensing Storage Temperature: -15°C to 45°C (5°F to 113°F) Storage Humidity: 10% to 90%, non-condensing Cleaning · Dust the set by wiping the screen and the cabinet with a soft, clean cloth or some special liquid cleaner. · Do not apply excessive force to the screen when cleaning. · Do not use water or other chemical cleaner to clean the screen as this may damage the surface of the TV screen. All other safety instructions about our TV sets are also applicable here. Wall mount bracket not included. (Note: Certain TV models are not designed to be mounted to the wall.) 3 Chapter 2 Connections and Setup Sockets Note: The location and names of the sockets on the TV may vary according to TV model, and not all sockets are ..........available on all models. HDMI or HDMI or (SERVICE)or HDMI (eARC/ARC) Antenna input HDMI, HDMI(SERVICE) or HDMI(eARC/ARC) socket (input) to connect a Blu-ray player, Games Console, PC with a compatible ompat- ible digital satellite decoder. This socket provides an uncompressed digital connection that carries both video and audio data by way of an integrated mini-plug cable. Antenna input socket This socket can be used to connect the outside aerial or cable network. LAN Router / Modem LAN RJ45 plug for connecting to external router/modem or network access equipment. DIGITAL AUDIO OUT (OPTICAL) DIGITAL AUDIO OUT (OPTICAL) socket This socket can be used to connect a compatible digital audio receiver. USB 2.0 or 3.0 HDD USB2.0 or 3.0 socket (input) The USB socket(s) can be used to connect a USB 3.0 device. Note: The number of USB sockets on the TV may vary according to TV model. 4 Connections and Setup Network Connection Your TV will require an Internet connection to operate all functions. Data usage charges may apply. Please refer to your Internet Service Provider (ISP) for additional information. To access the Internet, you must subscribe to high speed broadband Internet service from your Internet service provider. Your TV can be connected to your home network in two ways: · Wired, using the RJ45 (LAN) connector on the back panel. · Wireless, using the internal wireless or external wireless USB adapter and your home wireless network. Note: The following instructions are just the usual ways to connect your TV to the wired or wireless network. The Connecting to a wired Network To connect to a wired network: 1. Ensure you have: · An Ethernet cable long enough to reach your TV · A router or modem with an available LAN port · A high-speed Internet connection · A LAN port on the back of the TV 2. Connect your Ethernet cable to the router and to the LAN port on the back of the TV. 3. Use the Network and Internet menu Router LAN port Modem Internet Connecting to a Wireless Network To connect to a wireless network 1. Ensure you have: · A router broadcasting a high-speed wireless signal · A high-speed Internet connection 2. Use the Network and Internet menu Modem Internet Wireless router Note: Network and Internet menu. ress on the remote control to display the dashboard menu. 2. Select (All settings) and press OK to enter the settings menu. 3. Up/Down to select Network and Internet, then press OK to enter the submenu and follow the on-screen guidance to set up your network. 5 Connections and Setup Remote Control Functions Most of your television's functions are available via the menus that appear on the screen. The remote control supplied Notes: 1. product appearance. 2. The remote control type may be changed without notice, please refer to your acutal remote conrtol supplied with your TV. 3. Certain function may not be available for some models. RC833A Remote Control Circular D-Pad To switch the sound off and back on. Standby / quit standby. Numeric buttons To enter channel numbers or a digit. To select input source To display the quick settings panel. Colour buttons To select tasks or Teletext pages; to be used for HbbTV function. Circular D-Pad Navigation direction buttons ( / / / ). OK To confirm an entry or selection. Press the Assistant button on your remote to talkto the Google Assistant. (Available only in Google TV mode and when the network connection works normally.) OK To return to the previous menu or quit an app. To access the Google TV homepage. VOL / CH / To display the dashboard menu. To access Electronic Program Guide. (only available for digital channels.) To pop up the virtual remote control keyboard when available. To control the volume. To display programme information, if available. To change channels. To access Netflix To access Prime Video. To access YouTube. To access Media Player. (Not available for some models.) To access TCL Channel. To access Disney+. Google and Google TV are trademarks of Google LLC. Notes: - The App buttons may differ depending on the model. The App button is used for accessing the corresponding App. - Follow the on-screen guide to pair the remote control with the TV when pressing the Google Assistant button for the first time. - Google TV is the name of this device's software experience and a trademark of Google LLC. - The Google Assistant is not available in certain languages andcountries/ regions. / // OK Remote control buttons Here are the navigation direction buttons and the OK button on the remote control that you may use frequently. 6 - How to Use the Remote Control a. Before using the Google Assistant b. This Google Assistant function is only available for content search from certain apps. c. Set languages in the (All settings) > System > Language to your enhance voice search successfully. - Installing Batteries 1. Push to open the back cover as illustrated. 2. Insert two AAA batteries according to the polarities marked on the battery case. 3. Replace the back cover as illustrated. CAUTION: 7 Connections and Setup TV Buttons - Power button If the batteries in your remote control are run down, you can use the button on your TV set. The model has only one button. It may work just as Standby/Quit standby button, or as a multi-function controller. You can turn on the TV by pressing the button on the TV set. While the TV is on, press the button to display the multi-function menu. For more information about how to use the multi-function menu, please refer to the figure below. Standby CH+ CH- Volume+ Volume- Source OK Tips: Click to select options, press and hold to confirm. · Press to move the highlight to the next function selection · Note: You can follow the on-screen guide to operate. Figures and illustrations are provided for reference only and may vary depending on the model. - MIC switch The MIC button is located next to the power button. If you want to use the feature of hands-free TV voice control, turn on this switch. 8 Connections and Setup Switching On 1. Connect the power cable FIRST to the television, THEN to a mains socket. (Note: television.) WARNING:Your TV set should only be connected to an AC supply. The TV's standby light should be turned on. It must not be connected to a DC supply. If the plug is detached from the cable, do not, under any circumstances, connect it to a mains socket, as there is a risk of electric shock. 2. Connect an outside aerial to the ANTENNA IN socket at the back of the TV set. The aerial socket (75 OHM - UHF / cable) can be used for Note: the location of power socket of the television might differ depending on the model. 3. When powered on, the TV will be turned on directly or be in standby mode. If the power indicator lights up, the TV set is in standby mode. Press the button on the remote control or on the TV set to turn on the TV. Switching Off · To put the TV set into standby mode, press the button on the remote control. The TV set remains powered up, but with low energy consumption. · To switch off the TV set, unplug the mains socket from the mains outlet. Note: phenomenon if you hear the sound of the relay when you turn on or off the TV set. Initial Setup Welcome wizard appears, which guides you through the initial setup process. remote, connecting to the network, and more. During each step, either make a choice or skip the step. If you skip a step, you can perform the setup later from the Settings menu. Notes: Set up Google TV on the remote control, selecting (All settings) > Set up Google TV and pressing OK - When you pair your remote, keep the remote control and TV within 1 meter, and follow the on-screen guide for 9 Chapter 3 Basic TV Operations Adjusting Volume Volume control: press the VOL / buttons on the remote control or the corresponding buttons on the TV set to increase or decrease the volume. Sound mute: press the button to temporarily mute the sound. Press this button again or the VOL button to restore the sound. Installing Channels This section describes how to search and store channels automatically. This may be done in either of the cases below: - you are prompted that there are no channels in TV mode; - you want to update your channels. 1. Press on the remote control and select (All settings) > Channels and Inputs > Channels > Channel scan. Press OK/Right to enter. 2. The TV installs and arranges channels according to your country or region. Press Up/Down to select Country/Region, and press OK to enter. Enter the password you have set in the (All settings) > System > Parental Controls menu. Press Up/ Down to select your country or region and press OK to confirm. 3. Press Up/Down to select Scan Automatically and press OK to enter. 4. Press Up/Down to select other options and use Left/Right to configure. 5. After configuration is completed, press Down to select Search and press OK to start scanning channels. 6. The channel search may take a few minutes. After the automatic search, channels are arranged in a preset order. If you wish to hide , edit or delete channels, press on the remote control, select (All settings) > Channels and Inputs > Channels > Edit Channels and press OK to enter. Note: channels it could be caused by poor broadcasting and therefore is not covered by manufacturer warranty. Manufacturers cannot be held responsible for lack of or poor broadcasting in some areas. Accessing Channels Using the Up/Down buttons: press the Up/Down buttons on the remote control to scroll through the channels. Using the OK button: press the OK button to display the Freeview Mini Guide and press / / / and OK to enter. Using the CH / buttons: press the CH / buttons on the remote control to scroll through the channels. Using the button: press to display the virtual remote control keyboard, then you can select the desired button to operate accordingly. Using Settings Menu Allows you to not only adjust settings, such as Picture, Network and Internet, Accounts and sign-in and Apps, etc., but also set preferences. 1. Press on the remote control to display the dashboard menu. 2. Select (All settings) and press OK to enter the settings menu. 3. Press Up/Down to select the desired item and press OK to enter the corresponding submenu. 4. In submenus, press Up/Down to select menu options, then press OK to enter the option list or the corresponding submenu, or press OK to toggle on or off, or press Left/Right to adjust the setting. 5. Press to return to the previous interface and exit. Note: Setting Clear LED Motion on will make fast moving images clearer by controlling the LED backlight, but the picture will be darker with Clear LED Motion set to off. Using Subtitles You can enable subtitles for each TV channel. Subtitles are broadcast via Teletext or DVB-T digital broadcasts. With digital broadcasts, you have the additional option of selecting a preferred subtitle language. Notes: - Subtitle can also be accessed by pressing the Info button . This will display the program information, - Some options are available only when Subtitle is set to on. 10 Basic TV Operations Turning On/Off Subtitles 1. Press on the remote control, select (All settings) > Channels and Inputs > Channels > Subtitle and press OK/Right to enter. 2. Select the Subtitle option and press OK to toggle between on and off. 3. Press to return to the previous menu. Enabling Subtitle Languages on Digital TV Channels 1. Press on the remote control, select (All settings) > Channels and Inputs > Channels > Subtitle > Digital Subtitle Language 1st and press OK/Right to enter. 2. Press Up/Down to select a subtitle language as your preferred language and press OK 3. Press Up/Down to select Digital Subtitle Language 2nd and press OK/Right to enter. 4. Press Up/Down to select a secondary subtitle language and press OK 5. Press to return to the previous menu. Selecting a Subtitle Type on Digital TV Channels 1. Press on the remote control, select (All settings) > Channels and Inputs > Channels > Subtitle > Subtitle Type and press OK/Right to enter. 2. Press Up/Down to select a subtitle type and press OK to confirm. You can select Hearing Impaired to display the hearing impaired subtitles with your selected language. 3. Press to return to the previous menu. Using EPG (Electronic Program Guide) digital TV programmes. You can navigate, select and view programs. 1. Press on the remote control, select (All settings) > Channels and Inputs > Channels > EPG and press OK to enter, or press directly (if available) on the remote control, the Program Guide menu will appear, which allows you to get information about the current or next program playing on each channel. Navigate through the different programs using the Up/Down/Left/Right buttons on the remote control. 2. Use the related buttons shown at the left of the screen to view EPG. - Filter: · Navigate through the different types using the Up/Down buttons on the remote control. · Select one or more types, which you want to highlight from the type list, press OK to select or deselect. A checkmark will appear to the left of the type when selected. - Reminders: Press the OK button to enter, then select Schedule Reminder or Schedule Recording (if available) to set Channel, Date, Reminder Time and so on. 3. Press to return to the previous menu. - If HbbTV is set to on, the " " button will launch the Freeview EPG. Freeview This TV is certified by Freeview New Zealand. Freeview is the leading free-to-air TV platform in New Zealand, bringing together a wide range of the most popular channels with fantastic shows and movies, so everyone in New Zealand can be informed and entertained with free TV. Freeview also provides extra features for free, such as the 8-day TV Guide. For more information, please see www.freeviewnz.tv Access Freeview First, connect your TV to: · a working UHF aerial* · high-speed (broadband or fibre) internet Then tune in channels to access Freeview. Please refer to the Installing Channels section for instructions. Using Freeview Go to Home > TV to go to Freeview and watch any available channel. Press OK on any channel to bring up the Freeview Mini Guide and browse what's on across all channels. You can access extra features in the Freeview Mini Guide. For example, you can select TV Guide to view a comprehensive 8-day TV schedule across all channels, with detailed information about each programme. Please activate HbbTV to access Freeview features (refer to the HbbTV section for more information). *Check your signal coverage at www.freeviewnz.tv/ check, If you have UHF coverage, use a UHF aerial wherever possible for the best viewing experience. If you choose to use a satellite dish or only have satellite coverage, you will need a satellite box for Freeview to tune in to Live TV. You can also live-stream Freeview channels with the Freeview Streaming TV app, available free from the Google Play store on your TV. Content, services, channels available are subject to change at any time without prior notice. ISP terms & data charges apply when streaming. 11 HbbTV HbbTV (Hybrid broadcast broadband TV) is a service offered by certain broadcasters and available only on some digital TV channels. HbbTV delivers interactive television over broadband Internet. These interactive features are added to and enrich the normal digital programs, and include services such as digital teletext, information related to the current program, interactive advertising, information magazines, catch-up TV, etc. To use HbbTV, please ensure your TV is connected to Internet and HbbTV is switched on. Notes: - HbbTV services are broadcast- or countrydependent and may be unavailable in your area. function. - Application provider or broadcasting related conditions may cause an HbbTV application to be unavailable momentarily. - To access HbbTV applications, you must connect applications may not work correctly in case of network related issues. HbbTV Access 1. Press on the remote control, select (All settings) > System >HbbTV Settings and press OK to enter. 2. Press Up/Down to select HbbTV and OK to activate it. 3. When you tune to a digital TV channel that offers HbbTV, this will be signaled to you by an on-screen indication (generally a red button, but other colour buttons may also be used). Press the indicated colour button to open the interactive pages. 4. Use Up/Down/Left/Right and the colour buttons to navigate through the HbbTV pages and press OK to confirm. HbbTV Deactivation To avoid disturbances that may be caused by HbbTV broadcasting tests, you can turn off the HbbTV function: 1. Press on the remote control, select (All settings)>System>HbbTV Settings and press OK to enter. 2. Press up/down to select HbbTV and OK to deactivation. Basic TV Operations 12 Chapter 4 Using More of Your TV Accessing Google TV Homepage Allows you to enjoy the entertainment you love with a little help from Google. Google TV brings together movies, shows and more from across your apps and subscriptions and organizes them just for you. Note: applications, an appropriate webcam will be needed. Webcams need to be purchased seperately. For details, please consult TCL Customer Service or your place of purchase. Accessing TCL Channel Allows you to enjoy more VOD(Video on Demand) contents or featured applications. WARNING: · TV applications. · Slow responses and/or interruptions may occur, depending on your network conditions. · If you experience a problem using an application, please contact the content provider. · According to circumstances of the content provider, an application's updates or the application itself may be discontinued. · Depending on your country's regulations, some applications may have limited service or not be supported. · Changes in application content may be made without prior notice by the service provider. 1. Press on the remote control to display the Google TV homepage. 2. Press Up/Down/Left/Right and OK to enter the desired apps, functions or settings. 3. Press to return to the homepage. 4. To exit the homepage, press on the remote control to display the source list and use Left/Right and OK to select your desired input source. Note: recommended that you wait a few minutes to use the TV feature after activation of TV from standby. 1. Press on the remote control to enter TCL Channel, or access through the TCL Channel icon on homepage. 2. Press to return to the previous menu. Note: to models or countries. Watching Connected Devices Press on the remote control to display the source list. Press Left/Right to select TV or other input sources and press OK You can also press on the remote control to display the homepage, press Up/Down/Left/Right to move the cursor to the (Inputs) area on the right top of the screen, and press OK to enter. Then press Left/Right and OK to select the input source. Note: on the source list, you can press button and press button till the end of the source list, select and press OK to turn the inputs AUTO. External devices control (CEC) Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable auto power on and auto standby between the TV and CEC devices. Also, enable CEC to connect a soundbar using ARC/ eARC. 13 Using More of Your TV Enabling or Disabling CEC 1. Press on the remote control, select (All settings) > Channels and Inputs > External Inputs > External devices control (CEC) and press OK/Right to enter. 2. Select the HDMI control option, and press OK to toggle between on or off. 3. Press to return to the previous menu. Power on the TV in sync Enables the TV to automatically power on when you power on a CEC device (e.g. DVD) with the device's remote. Press OK to turn it on to enable this function. Device standby in sync Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV remote. Press OK to turn it on to enable this function. Note: The CEC functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV. The user manual or the manufacturer of the problematic devices should be consulted for further information. Password in Parental Controls - Set the password in the (All settings) > System > Parental Controls menu. - The super password is 0423. If you forget your code, enter the super password to override any existing codes. Bluetooth Function Bluetooth® is a wireless technology standard for exchanging data over short distance between Bluetooth devices. You can connect Bluetooth audio device, mouse or keyboard via the TV. 1. Press on the remote control, select (All settings) > Remotes and Accessories and press OK to enter. 2. Select Pair accessory and press OK to enter. The TV will search nearby Bluetooth devices automatically. 3. Select an available device, press OK and follow the guides on the screen to connect it. Note: Fi access points, routers or microwave ovens might interruptions in audio reception, you should restart interferences and if you continue to face issues you should move closer to TV or increase space between TV and source of interferences. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under license. Other trademarks and trade names are those of their respective owners. Blue Light Filter It reduces the amount of blue light emitted by the screen, which can reduce the visual fatigue associated with screen viewing. 1. Press on the remote control to display the dashboard, select Picture >Eye Health Protection and press OK/Right to enter. 2. Select the Blue Light Filter option, and press OK to toggle between on or off. Notes: - After watching TV for half an hour, please move away from the TV and rest your eyes. - When resting, please look far away to adjust the ciliary muscles of the eye to avoid eye strain. to protect eyesight and prevent myopia. Reset Shop Allows you to reset the TV to factory default settings. 1. Press on the remote control, select (All settings) > System > About > Reset > Factory Reset and press OK to enter. 2. Select the Factory Reset option and press OK to enter. Then select Erase everything and press OK 3. Enter the password you have set or the PIN according to the on-screen prompt. 4. Select OK and press OK to confirm. 5. The Initial setup wizard appears. Follow the instructions in the section Initial setup. Multi Visual Allows you to enjoy different programs with your family on one TV at the same time. The multi visual function is enabled by default. To use the function, make sure your phone is Android OS and the WiFi on the phone is turned on. Then follow the steps below to operate. 1. Press on the remote control, select (All settings) > Network and internet > Wi-Fi, and press OK to turn it on. 2. To enter the feature, press on the remote control,select Multi Visual, then select your desired display mode and press OK to connect. 14 3. Activate the cast screen function on your phone and choose the TV's name you want to connect in the searching list. 4. phones, there are two situations: 1) an invitation prompt appears, select "Accept" and press OK to connect. 2) enter a correct PIN code to connect as per the PIN message on the phone. 5. To exit the multi visual function, press to display a dialog box, then select OK and press OK Notes: - This feature is not available in any of the cases below: b) if the video from phone/DTV is scrambled. c) when the capacity of required video decoding exceeds 4K 60Hz. - When in full screen mode, due to the compatibility of the third party's Apps, there might occur failure to return to the dual views. - Multiple phones can be used. When in dual view mode, use / to move the focus to TV view and then cast another phone to the TV. - To check all available history list, select (All settings) > System > Multi Visual Settings > Connection List and press OK to enter. Works with Alexa To use the Works with Alexa function, you will need a device like an Amazon Echo or Amazon Echo Dot (Sold Separately). Set up your Amazon device. Then, on your TV go to the Homepage Menu, select Your apps, and add "works with alexa". Then follow the on screen prompts. Please note that within the Alexa app on your phone, you will need to enable the TCL Assistant Skill, through the Alexa Skills Menu. Using More of Your TV 15 Chapter 5 Google TV Using the Hands-free TV Voice Control Note: Before using the hands-free TV voice control, connect the TV to the network and make sure it can access the Goo- 1. Turn the built-in MIC switch (next to the power button) to on before using this function. 2. In Google TV mode, press the Google Assistant button on your remote. 3. Select "Yes, I'm in". 4. Say "Hey Google" to activate it. Notes: - The availability of hands-free TV voice control depends on your region/country/language and your model. For details, please refer to your local dealer. - A quiet surrounding is required for better function when using it. The recommended using distance is within 2 meters in front of TV set. - Turn the built-in MIC switch to off if you are not going to use it. - Standby power consumption will increase because the built-in MIC is always listening when the Google Assistant or voice control with the built-in MIC is enabled. Network Wake Up Note: This feature is only available in Google TV mode. This function allows you to turn on your TV from standby mode via a network. To use this function, please make sure: 1. Your TV is connected to an effective wireless home network. 2. The desired controller, such as a smartphone, is connected to the same network as your TV. 3. An app which supports network waking up function, such as YouTube, has been installed into the controller. 4. In Google TV mode, press on the remote control, select (All settings)> System>Power and Energy >Standby Mode>Network Standby, and press OK to turn it on. When the TV is in networked standby mode, you can use the app to wake up the TV remotely. Notes: - This feature is disabled if you press and hold the button on the remote control and confirm to shut the TV down. Apple AirPlay and HomeKit (* Available according to the software version) Wirelessly share content with your TV using AirPlay and control your TV using the Home app on your iPhone, iPad, or Mac. You can set up AirPlay and HomeKit at any time in settings menu. The function is enabled by default. To use the function, make sure your iPhone, iPad, or Mac is iOS or iPadOS device and the WiFi on the iOS or iPadOS device is turned on. Then follow the steps below to operate. 1. Press on the remote control, select (All settings) > System > AirPlay and HomeKit Settings > Apple AirPlay and HomeKit and press OK to enter, or press (if available) on the remote control, then select AirPlay > AirPlay and HomeKit Settings and press OK to enter. 2. Press Up/Down to select the desired item and press OK to enter the corresponding submenu. 3. Press to return to the previous menu. 4. the screen mirroring function on your iPhone, iPad, or Mac and choose the TV's name you want to connect in the searching list. 5. If an AirPlay passcode appears on your TV screen, enter the passcode on your iOS or iPadOS device. 6. To stop mirroring your iOS or iPadOS device, open Control Center, tap screen mirroring, then tap stop mirroring. Notes: - If your WiFi is turned off, press on the remote control, select (All settings) > Network and Internet > Wi-Fi, and press OK to turn it on. - To disable the feature, select (All settings) > System > AirPlay and HomeKit Settings > Apple AirPlay and HomeKit > AirPlay and press OK to turn it off. - Apple, AirPlay, Apple Home, and HomeKit are trademarks of Apple Inc., registered in the U.S. and other countries and regions. - To use AirPlay and HomeKit, the latest version of iOS, iPadOS, or macOS is recommended. 16 Chapter 6 Other Functions Live TV Pause Allows you to pause, fast forward and rewind live TV, so you don't have to miss any part of your favourite programs. Before you use the function, connect a complete the disk setup for the USB drive. Press on the remote control, select (All Settings) >Channels and Inputs > Channels > Live TV Pause, then press OK to turn it on. Then exit to TV mode, press to display Quick Settings panel, use Left/Right to select Live TV Pause, and press OK to enter. 1. Follow the directions on the screen to do the disk setup if you use Live TV Pause for the first time. 2. After the disk setup is done, Live TV Pause will start, and the Live TV Pause menu displays on the screen. 3. When the Live TV Pause menu disappears and only the timing of the Live TV Pause remains on the screen, you can press OK to call out the Live TV Pause menu and operate according to the onscreen prompt. 4. Press button on the screen to stop the Live TV Pause and exit. Notes: - This feature is available only for digital channels. - Before you plug the USB drive to TV, make sure you have backed up the data on the drive to avoid unforeseen malfunction and data loss. - We recommend that you use a USB drive with at 5.0MB/sec. - The bigger the USB drive free space for Live TV , the bigger the recording length. PVR (Personal Video Recorder) Allows you to record your favourite TV programs. Before you use the function, connect a USB drive to the TV Note: The feature is available only in selected products and, due to specific TV network limitations and country product or place of installation. Feature might also be 1. Press on the remote control, select (All settings) > Channels and Inputs > Channels > PVRthen press OK/Right to enter. 2. Select Record and press OK to confirm. It starts to record automatically 3. Select blue button on the screen to access Settings and use Up/Down/Left/Right to adjust the recording duration. 4. Select on the screen to stop recording manually, the recorded file will be saved. In normal operation, the recording will stop automatically when the recording duration expires. 5. In recording, the PVR mini panel will also show on the screen to indicate the recording progress. 6. To watch the recorded program, exit PVR mode first.Press on the remote control, select (All settings) > Channels and inputs >Channels > PVR > PVR list and press OK to enterList, then Select the related record file. Press OK to play. Notes: - This feature is available only for digital non encrypted channels. - Before you connect the USB drive to the TV, make sure you have backed up the data in the drive to avoid the loss of your important data due to unforeseen malfunction. function, the bigger the recording length. during recording, store the recording data before changing the channel or source. - The TV cannot play files normally if the parameters file format is not supported, the file is damaged, or the file cannot be decoded. - Do not disconnect the USB drive when the system is reading a file or transmitting data, otherwise the system or the drive may be damaged. MagiConnect MagiConnect, formerly named T-Cast, lets you enjoy plenty of videos rich of applications, and share great contents on large screen. It also allows you to turn a smart device into a sophisticated remote control, providing more features than your normal TV remote control. You can then control your TV through your smart device. Follow the on-screen instructions to scan the QR code on the TV screen and download MagiConnect. Note: Make sure the smart device and your TV are network segment to use TV remote function. 17 Chapter 6 Variable Refresh Rate Variable Refresh Rate is a feature that will allow smooth gaming and eliminate screen tearing. The refresh rate can dynamically change to up to 144Hz. (Note: To use this function, Game Master needs to be set to Auto or On.) This feature is only available under source of HDMI1, HDMI2, HDMI3 or HDMI4 (the number of HDMI socket on the TV will vary according to TV model). Notes: - 4K@144Hz is only available on HDMI 1 and HDMI 2. PC Graphics card must be able to output 144Hz, - 4K@120Hz is only available on HDMI 1 and HDMI 2. - You need to make sure your Games Console or PC support Variable Refresh Rate, and you may need to check your games console settings to activate the function. - The game/content also will need to support Variable Refresh Rate, and you may also need to check the settings within the game. Other Functions 18 Chapter 7 Other Information Problems & Solutions Note: TV models can disregard them. 1. Fail to link to the network. - Check if your TV is connected with the network; - Reboot your TV; if access of your router is supported. Refer to the operation manual of your router, and activate its DHCP function after linking the network to your TV. - Make sure your TV is connected to a router, and make sure your router is powered on. Check that your router/modem has an Internet connection, and that your Ethernet cables/wireless connection is OK. Test your connection with a computer to make sure it is OK. Should the problem persist, contact customer service. - Check if TV system time is correct or not. Sometimes TV system time is synchronized to the wrong time from abnormal broadcast signal. In this case, please set system time manually. 2. The video could not be played smoothly. caused by abnormal data transmission, or its code rate is far beyond the supported formats of this TV set. - Videos downloaded from Internet, or online videos. a. It may be caused by the lower bandwidth of your network. A high network speed is required to handle online videos. b. Peak Internet usage times may affect the bandwidth. c. Check if any other computers on the same network are also operating, as they may be using up bandwidth. Especially if they are downloading or playing online videos. d. The video may not be smooth itself, it is not the problem of your TV or network. 3. When two portable hard drives are connected with the TV at the same time, they will not be recognized sometimes. - All portable hard drives consume a lot of power, which may result in power supply problems. We recommend inserting only one hard drive, or a low power consumption portable hard drive. 4. The video from a portable hard drive (USB) is playing with no sound. - The audio format of the video in your portable hard drive is not supported by the TV player. 5. Some videos fail to play. - The formats of the videos may not be supported by the TV, especially videos shot by certain kinds of cameras, generally with their private protocol of formats, which are not compatible with your TV. 6. Video stops playing midway. - Mistakes may occur when videos are copied or compressed, so they may automatically stop playing during playback. 7. What should I pay attention to, when I do software updating? - No power cuts when software updating; - Avoid any operations with your remote control when software updating; - Depending on your Internet connection speed, the software updating process may take some time. 8. There are no distinct changes of TV interface after software updating. - Under certain conditions, software updating may not only update or add new functions but also improve the performance of the TV set, without distinct changes of interface. Also, there may be no changes to the user interface at all. 9. What should I do when software updating process stops due to a sudden power-off? - If you do software updating by USB, do not pluck the USB drive from your TV, and restart your TV to continue software updating; If you do software updating by Network, also restart your TV and check if it is functioning correctly. 10. With a USB device being inserted into the TV in advance, I am prompted that no USB devices are detected after I access Media, why? - There may be something wrong with your portable hard drive(s), damaged or with low voltage. It's recommended to provide an additional power supply to the hard drive(s). 11. External device cannot be recognized. - Some external devices (e.g. webcam, smart phone, tablet, game handle, and external wireless adapter) may not be compatible with the TV and cannot be supported for certain functions (wireless display, gesture control, face recognition, if any). Please try a similar device. If it does not work, contact your local dealer. 12. Voice search does not work. - Check if your remote control has been successfully paired with your TV. - Check if the language setting is correct. - Check if Google server is available and stable. 19 Other Information Troubleshooting Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list. No picture, no sound 1. Check if the fuse or circuit breaker is working. 2. Plug another electrical device into the outlet to make sure it is working or turned on. 3. Power plug is in a bad contact with the outlet. 4. Check the signal source. No colour 1. Change the colour system. 2. Adjust the saturation. 3. Try another channel. Black-white program may be received. Remote control does not work 1. Change the batteries. 2. Batteries are not installed correctly. 3. Main power is not connected. No picture, normal sound 1. Adjust the brightness and contrast. 2. Broadcasting failure may happen. Normal picture, no sound 1. Press the VOL button to increase volume. 2. Volume is set to mute, press the VOL button to restore sound. 3. Change the sound system. 4. Broadcasting failure may happen. Unorderly ripples on the picture It is usually caused by local interference, such as cars, daylight lamps and hair driers. Adjust the antenna to minimize the interference. Snowy dots and interference If the antenna is located in the fringe area of a television signal where the signal is weak, the picture may be marred by dots. When the signal is extremely weak, it may be necessary to install a special antenna to improve the reception. 1. Adjust the position and orientation of the indoor/ outdoor antenna. 2. Check the connection of antenna. 3. Fine tune the channel. 4. Try another channel. Broadcasting failure may happen. Ignition Black spots or horizontal streaks appear, or the picture from car ignition system, neon lamps, electric drills, or other electrical appliance. Ghost Ghosts are caused by the television signal following two tall buildings, hills, or other objects. Changing the direction or position of the antenna may improve the reception. Radio frequency interference This interference produces moving ripples or diagonal streaks, and in some case, loss of contrast in the picture. Find out and remove the radio interference source. all labels, if any, from TV front panel and screen before use. provided for reference only and may differ from actual may be changed without notice. 20 Other Information Legal Statement [Legal Statement] of TCL - manufacturer of this TV set The use of products featuring the SmartTV Services may be limited as to available content, certain features, applications, and services may not be available on all devices or in all territories. Some services, such as subscription-based applications, may also require additional peripheral devices or membership fees to be accessed. 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