User Manual for DAIKIN models including: EABH16DF6V 7, EABH16DF9W 7, EABX16DF6V 7, EABX16DF9W 7, EAVH16S18DA6V 7, EAVH16S23DA6V 7, EAVH16S18DA9W 7, EAVH16S23DA9W 7, EAVX16S18DA6V 7, EAVX16S23DA6V 7, EAVX16S18DA9W 7, EAVX16S23DA9W 7, EAVH16SU18DA6V 7, EAVH16SU23DA6V 7, EAVH16S23DA9W Altherma 3 H F W Floor Standing Air to Water Heat Pump, Floor Standing Air to Water Heat Pump, Water Heat Pump, Heat Pump, Altherma 3 H F W

Operation manuals

Daikin Altherma 3 H F W

Operation manual Daikin Altherma 3 H F W English Operation manual Daikin Altherma 3 H F W EABH16DF6V(7) EABH16DF9W(7) EABX16DF6V(7) EABX16DF9W(7) EAVH16S18DA6V(7)


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EAB(H X)-D(6V 9W)(7) EAV(H X)-D(6V 9W)(7) EAVH-UD6V(7) Operation manual 4PEN644480-1A English
Operation manual
Daikin Altherma 3 H F+W

EABH16DF6V(7) EABH16DF9W(7) EABX16DF6V(7) EABX16DF9W(7)
EAVH16S18DA6V(7) EAVH16S23DA6V(7) EAVH16S18DA9W(7) EAVH16S23DA9W(7) EAVX16S18DA6V(7) EAVX16S23DA6V(7) EAVX16S18DA9W(7) EAVX16S23DA9W(7)
EAVH16SU18DA6V(7) EAVH16SU23DA6V(7)

Operation manual Daikin Altherma 3 H F+W

English

Table of contents
Table of contents

1 About this document

2

2 User safety instructions

3

2.1 General...................................................................................... 3

2.2 Instructions for safe operation ................................................... 3

3 About the system

4

3.1 Components in a typical system layout ..................................... 4

4 Operation

4

4.1 User interface: Overview ........................................................... 4

4.2 Possible screens: Overview ...................................................... 5

4.2.1 Home screen............................................................... 5

4.2.2 Main menu screen ...................................................... 6

4.2.3 Setpoint screen ........................................................... 6

4.2.4 Detailed screen with values ........................................ 7

4.3 Turning operation ON or OFF ................................................... 7

4.3.1 Visual indication .......................................................... 7

4.3.2 To turn ON or OFF...................................................... 7

4.4 Space heating/cooling control ................................................... 8

4.4.1 Setting the space operation mode .............................. 8

4.4.2 To change the desired room temperature................... 8

4.4.3 To change the desired leaving water temperature...... 9

4.5 Domestic hot water control........................................................ 9

4.5.1 Reheat mode .............................................................. 9

4.5.2 Scheduled mode ......................................................... 9

4.5.3 Scheduled + reheat mode........................................... 9

4.5.4 Using DHW powerful operation................................... 10

4.6 Advanced usage........................................................................ 10

4.7 Schedule screen: Example........................................................ 10

4.8 Menu structure: Overview user settings .................................... 13

4.9 Installer settings: Tables to be filled in by installer .................... 14

4.9.1 Configuration wizard ................................................... 14

4.9.2 Settings menu ............................................................. 14

5 Energy saving tips

14

6 Maintenance and service

14

6.1 Overview: Maintenance and service ......................................... 14

6.2 To find the contact/helpdesk number ........................................ 15

7 Troubleshooting

15

7.1 To display the help text in case of a malfunction....................... 15

7.2 Symptom: You are feeling too cold (hot) in your living room..... 15

7.3 Symptom: The water at the tap is too cold ................................ 15

7.4 Symptom: Heat pump failure..................................................... 15

7.5 Symptom: The system is making gurgling noises after commissioning........................................................................... 16

8 Disposal

16

9 Glossary

16

1 About this document
Thank you for purchasing this product. Please:  Read the documentation carefully before operating the user
interface to ensure the best possible performance.  Request the installer to inform you about the settings that he used
to configure your system. Check if he has filled in the installer settings tables. If NOT, request him to do so.  Keep the documentation for future reference. Target audience End users
Operation manual
2

Documentation set This document is part of a documentation set. The complete set consists of:  General safety precautions:
 Safety instructions that you must read before installing  Format: Paper (in the box of the indoor unit)  Operation manual:  Quick guide for basic usage  Format: Paper (in the box of the indoor unit)  User reference guide:  Detailed step-by-step instructions and background information
for basic and advanced usage  Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/  Installation manual ­ Outdoor unit:
 Installation instructions  Format: Paper (in the box of the outdoor unit)  Installation manual ­ Indoor unit:  Installation instructions  Format: Paper (in the box of the indoor unit)  Installer reference guide:  Preparation of the installation, good practices, reference
data, ...  Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/  Addendum book for optional equipment:
 Additional info about how to install optional equipment  Format: Paper (in the box of the indoor unit) + Digital files on
http://www.daikineurope.com/support-and-manuals/productinformation/ Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer. The original documentation is written in English. All other languages are translations.
Breadcrumbs Breadcrumbs (example: [4.3]) help you to locate where you are in the menu structure of the user interface.
1 To enable the breadcrumbs: In the home screen or main menu screen, press the help button. The breadcrumbs appear in the top left corner of the screen.
2 To disable the breadcrumbs: Press the help button again.
This document also mentions these breadcrumbs. Example: 1 Go to [4.3]: Space heating/cooling > Operation range.
This means: 1 Starting from the home screen, turn the left dial and go to Space heating/cooling.
4
Space heating/cooling
2 Press the left dial to enter the submenu.
EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

3 Turn the left dial and go to Operation range. 4.3
Operation range
4 Press the left dial to enter the submenu.
2 User safety instructions
Always observe the following safety instructions and regulations.
2.1 General
WARNING If you are NOT sure how to operate the unit, contact your installer.
WARNING This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children SHALL NOT play with the appliance. Cleaning and user maintenance SHALL NOT be made by children without supervision.
WARNING To prevent electrical shocks or fire:  Do NOT rinse the unit.  Do NOT operate the unit with wet
hands.  Do NOT place any objects containing
water on the unit.
CAUTION  Do NOT place any objects or
equipment on top of the unit.  Do NOT sit, climb or stand on the
unit.

2 User safety instructions
 Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with unsorted household waste. Do NOT try to dismantle the system yourself: the dismantling of the system, treatment of the refrigerant, of oil and of other parts MUST be done by an authorised installer and MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery. By ensuring this product is disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. For more information, contact your installer or local authority.  Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household waste. If a chemical symbol is printed beneath the symbol, this chemical symbol means that the battery contains a heavy metal above a certain concentration. Possible chemical symbols are: Pb: lead (>0.004%). Waste batteries MUST be treated at a specialised treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health.
2.2 Instructions for safe operation
WARNING: MILDLY FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable.
WARNING The appliance shall be stored so as to prevent mechanical damage and in a well-ventilated room without continuously operating ignition sources (example: open flames, an operating gas appliance or an operating electric heater).
WARNING  Do NOT pierce or burn refrigerant
cycle parts.  Do NOT use cleaning materials or
means to accelerate the defrosting process other than those recommended by the manufacturer.  Be aware that the refrigerant inside the system is odourless.

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Operation manual
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3 About the system
WARNING
The refrigerant inside the unit is mildly flammable, but normally does NOT leak. If the refrigerant leaks in the room and comes in contact with fire from a burner, a heater, or a cooker, this may result in fire, or the formation of a harmful gas.
Turn off any combustible heating devices, ventilate the room, and contact the dealer where you purchased the unit.
Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired.
WARNING
Air purging heat emitters or collectors. Before you purge air from heat emitters or collectors, check if or is displayed on the home screen of the user interface.
 If not, you can purge air immediately.
 If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors.
3 About the system
Depending on the system layout, the system can:
 Heat up a space
 Cool down a space (if a heating/cooling heat pump model is installed)
 Produce domestic hot water (if a DHW tank is installed)
INFORMATION
Cooling is only applicable in case of reversible models.

3.1 Components in a typical system layout

C

c

a

b

d

g

BA

e

f

A Main zone. Example: Living room. B Additional zone. Example: Bedroom. C Technical room. Example: Garage. a Outdoor unit heat pump b Indoor unit heat pump c Domestic hot water (DHW) tank d User interface of the indoor unit e User interface used as room thermostat f Underfloor heating g Radiators, heat pump convectors, or fan coil units
INFORMATION
The indoor unit and the domestic hot water tank (if installed) can be separated or integrated depending on the indoor unit type.

4 Operation
INFORMATION Cooling is only applicable in case of reversible models.
4.1 User interface: Overview
The user interface has the following components:
b
c
a
a Status indicator b LCD screen c Dials and buttons

a
b c

a Status indicator b LCD screen c Dials and buttons
Status indicator
The LEDs of the status indicator light up or blink to show the operating mode of the unit.

Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

LED

Mode

Blinking blue Standby

Continuous blue Operation

Blinking red Malfunction

Description The unit is not in operation.
The unit is in operation.
A malfunction occurred.
See "7.1 To display the help text in case of a malfunction" 4[ 15] for more information.

LCD screen The LCD screen has a sleeping function. After 15 min of noninteraction with the user interface, the screen darkens. Pressing any button or rotating any dial awakens the display.
Dials and buttons You use the dials and buttons:
 To navigate through the screens, menus and settings of the LCD screen
 To set values

+ ­ c1

4 Operation
a OR
b c
c2

a

bcd

e

Item a Left dial

Description
The LCD shows an arc on the left side of the display when you can use the left dial.



: Turn, then press the left dial. Navigate

through the menu structure.



: Turn the left dial. Choose a menu item.



: Press the left dial. Confirm your choice

or go to a submenu.

b Back button : Press to go back 1 step in the menu structure.

c Home button

: Press to go back to the home screen.

d Help button : Press to show a help text related to the current page (if available).

e Right dial The LCD shows an arc on the right side of the display when you can use the right dial.



: Turn, then press the right dial. Change

a value or setting, shown at the right side of the

screen.



: Turn the right dial. Navigate through

the possible values and settings.



: Press the right dial. Confirm your

choice and go to the next menu item.

4.2 Possible screens: Overview
The most common screens are as follows:

c3

c4

a Home screen b Main menu screen c Lower level screens:
c1: Setpoint screen
c2: Detailed screen with values
c3: Screen with weather-dependent curve
c4: Screen with schedule

4.2.1 Home screen
Press the button to go back to the home screen. You see an overview of the unit configuration and the room and setpoint temperatures. Only symbols applicable for your configuration are visible on the home screen.

j

18 Feb 2018

e

22:19

i

55

d

h

45

c b

g

21

1.6 bar

6 a

f

35

Possible actions on this screen Go through the list of the main menu. Go to the main menu screen. Enable/disable breadcrumbs.

Item

Description

21 21

The temperatures are shown in circles. If the circle is grey, the corresponding operation (example: space heating) is currently not active.

Outdoor a1 unit
a2 a3 a2

: Outdoor unit : Quiet mode active

a3 Measured ambient temperature a1

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Operation manual
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4 Operation

Item

Description

Indoor unit / b1 Indoor unit:

domestic

hot water

tank



: Floor-standing indoor unit with integrated

tank b2

b1



: Wall-mounted indoor unit with separated

tank



: Wall-mounted indoor unit

b2 Water pressure

Space

c  : Cooling

operation

mode

 : Heating

Disinfection d  / Powerful


: Disinfection mode active : Powerful operation active

Date / time e Current date and time

Holiday

f

: Holiday mode active

Main zone g1 Heat emitter type:

g3 g4



: Underfloor heating

g1 g2



: Fancoil unit



: Radiator

g2 Leaving water temperature setpoint

g3 Room thermostat type:

Additional zone
h3 h1 h2
Domestic hot water
i1 i2

 : Daikin user interface used as room thermostat

 : External control

 Hidden: Leaving water temperature control

g4 Measured room temperature h1 Heat emitter type:



: Underfloor heating



: Fancoil unit



: Radiator

h2 Leaving water temperature setpoint h3 Room thermostat type:

 : External control

 Hidden: Leaving water temperature control i1
: Domestic hot water i2 Measured tank temperature

Malfunction

j

or : A malfunction occurred

See "7.1 To display the help text in case of a malfunction" 4[ 15] for more information.

4.2.2 Main menu screen

Starting from the home screen, press (

) or turn (

) the

left dial to open the main menu screen. From the main menu, you

can access the different setpoint screens and submenus.

2 Malfunctioning Room

Main zone

a

Additional zone Space heating/cooling

a Selected submenu Possible actions on this screen
Go through the list. Enter the submenu. Enable/disable breadcrumbs.

Submenu [0] or
Malfunctioning
[1] Room

Description
Restriction: Only displayed if a malfunction occurs.
See "7.1 To display the help text in case of a malfunction" 4[ 15] for more information.
Restriction: Only displayed if a room thermostat is connected to the indoor unit.

Set the room temperature.

[2]

Main zone

Shows the applicable symbol for your main zone emitter type.

Set the leaving water temperature for the main zone.

[3] Additional zone Restriction: Only displayed if there are two leaving water temperature zones. Shows the applicable symbol for your additional zone emitter type.

Set the leaving water temperature for the additional zone (if present).

[4] Space heating/ cooling
[5] Tank

Shows the applicable symbol for your unit.
Put the unit in heating mode or cooling mode. You cannot change the mode on heating only models.
Restriction: Only displayed if a domestic hot water tank is present.

Set the domestic hot water tank temperature.
[7] User settings Gives access to user settings such as holiday mode and quiet mode.

[8]

Information

Displays data and information about the indoor unit.

[9]

Installer

settings

Restriction: Only for the installer. Gives access to advanced settings.

[A] Commissioning

Restriction: Only for the installer. Perform tests and maintenance.

[B] User profile

Change the active user profile.

[C] Operation

Turn heating/cooling functionality and domestic hot water preparation on or off.

4.2.3 Setpoint screen
The setpoint screen is displayed for screens describing system components that need a setpoint value.

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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Examples [1] Room temperature screen
1

[2] Main zone screen
2

+

21°C

­

Room

+

35°C

­

Main zone

[3] Additional zone screen
3

+

45°C

­

Additional zone

[5] Tank temperature screen
5

+

50°C

­

Tank

Explanation

d

a2 c

e

d

e a1

+ b2
d
­ b1

Possible actions on this screen Go through the list of the submenu. Go to the submenu. Adjust and automatically apply the desired temperature.

Item Minimum temperature limit
Maximum temperature limit
Current temperature Desired temperature Submenu

Description a1 Fixed by the unit a2 Restricted by the installer b1 Fixed by the unit b2 Restricted by the installer c Measured by the unit d Turn the right dial to
increase/decrease.
e Turn or press the left dial to go to the submenu.

4.2.4

Detailed screen with values

Example:

7.2.1

Time/date

Hours

11

Minutes

30

acb

a

c

b

a Settings b Values c Selected setting and value
Possible actions on this screen Go through the list of settings.
Change the value.
Go to the next setting.
Confirm changes and proceed.

4 Operation

4.3 Turning operation ON or OFF

4.3.1 Visual indication

Certain functionalities of the unit can be enabled or disabled separately. If a functionality is disabled, the corresponding temperature icon in the home screen will be greyed out.

Room temperature control

a

b

55

55

45

45

21

21

35

35

a Room temperature control ON b Room temperature control OFF

Space heating/cooling operation

c

d

55

55

45

45

21

21

35

35

c Space heating/cooling operation ON d Space heating/cooling operation OFF

Tank heating operation

e

f

55

55

45

45

21

21

35

35

e Tank heating operation ON f Tank heating operation OFF

4.3.2 To turn ON or OFF

Room temperature control

1 Go to [C.1]: Operation > Room.

C.1

Operation

Room

On

Space heating/cooling

On

2 Set operation to On or Off.

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Operation manual
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4 Operation

Space heating/cooling operation
NOTICE
Room frost protection. Even if you turn OFF space heating/cooling operation ([C.2]: Operation > Space heating/cooling), room frost protection operation ­if enabled­ can still activate. However, for leaving water temperature control and external room thermostat control, the protection is NOT guaranteed.

NOTICE
Water pipe freeze prevention. Even if you turn OFF space heating/cooling operation ([C.2]: Operation > Space heating/cooling), water pipe freeze prevention ­ if enabled­ will remain active.

1 Go to [C.2]: Operation > Space heating/cooling.

C.2

Operation

Room

On

Space heating/cooling

On

Tank

Off

2 Set operation to On or Off.

Tank heating operation

NOTICE
Disinfection mode. Even if you turn OFF tank heating operation ([C.3]: Operation > Tank), disinfection mode will remain active. However, if you turn it OFF while disinfection is running, an AH error occurs.

1 Go to [C.3]: Operation > Tank.

C.3

Operation

Space heating/cooling

On

Tank

Off

2 Set operation to On or Off.

4.4 Space heating/cooling control

4.4.1 Setting the space operation mode

About space operation modes

Your unit can be a heating or a heating/cooling model:

 If your unit is a heating model, it can heat up a space.

 If your unit is a heating/cooling model, it can both heat up and cool down a space. You have to tell the system which operation mode to use.

To tell the system which space operation to use, you can:

You can... Check which space operation mode is currently used.
Set the space operation mode permanently.

Location Home screen
Main menu

Restrict automatic changeover according to a monthly schedule.

To set the space operation mode
1 Go to [4.1]: Space heating/cooling > Operation mode

2 Select one of the following options:  Heating: Only heating mode  Cooling: Only cooling mode  Automatic: The operation mode changes automatically between heating and cooling based on the outdoor temperature. Restricted per month according to the Operation mode schedule [4.2].
To restrict automatic changeover according to a schedule Conditions: You set the space operation mode to Automatic.
1 Go to [4.2]: Space heating/cooling > Operation mode schedule.
2 Select a month. 3 For each month, select an option:
 Reversible: Not restricted  Heating only: Restricted  Cooling only: Restricted 4 Confirm the changes.
4.4.2 To change the desired room temperature
During room temperature control, you can use the room temperature setpoint screen to read out and adjust the desired room temperature.
1 Go to [1]: Room.
1
Room

2 Adjust the desired room temperature.

a

b

1

+

21°C

­

Room

a Actual room temperature b Desired room temperature
If scheduling is on after changing the desired room temperature  The temperature will stay the same as long as there is no
scheduled action.  The desired room temperature will return to its scheduled value
whenever a scheduled action occurs. You can avoid scheduled behaviour by (temporarily) turning off scheduling.
To turn off room temperature scheduling 1 Go to [1.1]: Room > Schedule. 2 Select No.

Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

4.4.3 To change the desired leaving water temperature
INFORMATION The leaving water is the water that is sent to the heat emitters. The desired leaving water temperature is set by your installer in accordance with the heat emitter type. Only adjust the leaving water temperature settings in case of problems.
You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature.
1 Go to [2]: Main zone or [3]: Additional zone.
2
Main zone

3 Additional zone

2 Adjust the desired leaving water temperature.

a

b

2

+

35°C

­

Main zone

a

b

3

+

45°C

­

Additional zone

a Actual leaving water temperature b Desired leaving water temperature

4.5 Domestic hot water control

4.5.1 Reheat mode

In reheat mode the DHW tank continuously heats up to the temperature shown on the home screen (example: 50°C) when the temperature drops below a certain value.

Tt
60°C 50°C

1 2

3 4

40°C

15°C

00:00

07:00

14:00

21:00

t

Tt DHW tank temperature t Time

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

4 Operation

INFORMATION
Risk of space heating capacity shortage for domestic hot water tank without internal booster heater: In case of frequent domestic hot water operation, frequent and long space heating/cooling interruption will happen when selecting the following:
Tank > Heat up mode > Reheat only.
INFORMATION
When the DHW tank mode is reheat, the risk for capacity shortage and comfort problem is significant. In case of frequent reheat operation, space heating/cooling function is regularly interrupted.

4.5.2 Scheduled mode

In scheduled mode the DHW tank produces hot water corresponding to a schedule. The best time to allow the tank to produce hot water is at night, because the space heating demand is lower.

Example:

Tt
60°C 50°C

1

2

3

4

5

40°C

15°C

00:00

07:00

14:00

21:00

t

Tt DHW tank temperature t Time
 Initially, the DHW tank temperature is the same as the temperature of the domestic water entering the DHW tank (example: 15°C).
 At 00:00 the DHW tank is programmed to heat up the water to a preset value (example: Comfort = 60°C).
 During the morning, you consume hot water and the DHW tank temperature decreases.
 At 14:00 the DHW tank is programmed to heat up the water to a preset value (example: Eco = 50°C). Hot water is available again.
 During the afternoon and evening, you consume hot water again and the DHW tank temperature decreases again.
 At 00:00 the next day, the cycle repeats.

4.5.3 Scheduled + reheat mode

In scheduled + reheat mode, the domestic hot water control is the same as in scheduled mode. However, when the DHW tank temperature drops below a preset value (=reheat tank temperature ­ hysteresis value; example: 35°C), the DHW tank heats up until it reaches the reheat set point (example: 45°C). This ensures that a minimum amount of hot water is available at all times.

Example: Tt
60°C 50°C 45°C 35°C

1

2

3

4

5

15°C

00:00

07:00

14:00

21:00

t

Tt Domestic hot water tank temperature

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4 Operation
t Time
4.5.4 Using DHW powerful operation
About powerful operation Powerful operation allows the domestic hot water to be heated by the backup heater or booster heater. Use this mode on days when there is more hot water usage than usual. To check if powerful operation is active If is displayed on the home screen, powerful operation is active. Activate or deactivate Powerful operation as follows:
1 Go to [5.1]: Tank > Powerful operation 2 Turn powerful operation Off or On.
Usage example: You immediately need more hot water You are in the following situation:  You already consumed most of your domestic hot water.  You cannot wait for the next scheduled action to heat up the
domestic hot water tank. Then you can activate powerful operation. The domestic hot water tank will start heating up the water to the Comfort temperature.
INFORMATION When powerful operation is active, the risk of space heating/cooling and capacity shortage comfort problems is significant. In case of frequent domestic hot water operation, frequent and long space heating/cooling interruptions will happen.
4.6 Advanced usage
The amount of information you can read out and edit in the menu structure depends on your user permission level:  User: Standard mode  Advanced user: You can read out and edit more information To change the user permission level You can change the user permission level as follows:
1 Go to [B]: User profile.
B
User profile
2 Enter the applicable pin code for the user permission -- level.  Browse through the list of digits and change the selected digit.  Move the cursor from left to right.  Confirm the pin code and proceed.
User pin code The User pin code is 0000.
User
0000

Advanced user pin code The Advanced user pin code is 1234. Additional menu items for the user are now visible.
Advanced user
1234
4.7 Schedule screen: Example
This example shows how to set a room temperature schedule in heating mode for the main zone.
INFORMATION The procedures to program other schedules are similar.
To program the schedule: overview Example: You want to program the following schedule:
User defined 1 Mon Tue Wed Thu Fri Sat Sun
Prerequisite: The room temperature schedule is only available if room thermostat control is active. If leaving water temperature control is active, you can program the main zone schedule instead.
1 Go to the schedule. 2 (optional) Clear the content of the whole week schedule or the
content of a selected day schedule. 3 Program the schedule for Monday. 4 Copy the schedule to the other weekdays. 5 Program the schedule for Saturday and copy it to Sunday. 6 Give the schedule a name. To go to the schedule 1 Go to [1.1]: Room > Schedule. 2 Set scheduling to Yes. 3 Go to [1.2]: Room > Heating schedule.
To clear the content of the week schedule 1 Select the name of the current schedule.
User defined 1 Mon Tue Wed Thu Fri Sat Sun
2 Select Delete.
Delete Rename Select
3 Select OK to confirm.

Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

To clear the content of a day schedule
1 Select the day of which you want to clear the content. For example Friday

User defined 1

Mon

C

Tue

Wed

Thu

Fri

Sat

Sun

2 Select Delete.

Delete Edit Copy
3 Select OK to confirm.
To program the schedule for Monday 1 Select Monday.
User defined 1 Mon Tue Wed Thu Fri Sat Sun
2 Select Edit.

Delete Edit Copy

3 Use the left dial to select an entry and edit the entry with the right dial. You can program up to 6 actions each day. On the bar, a high temperature has a darker colour than a low temperature.

0

12

6:00 20°C

8:30 18°C

17:30 21°C

Mon 24 22:00 18°C --:-- --

Note: To clear an action, set its time as the time of the previous action.
4 Confirm the changes.
Result: The schedule for Monday is defined. The value of the last action is valid until the next programmed action. In this example, Monday is the first day you programmed. Thus, the last programmed action is valid up to the first action of next Monday.
To copy the schedule to the other weekdays
1 Select Monday.
User defined 1 Mon Tue Wed Thu Fri Sat Sun

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

2 Select Copy.

4 Operation

Delete Edit Copy

Result: Next to the copied day, "C" is displayed. 3 Select Tuesday.

User defined 1

Mon

C

Tue

Wed

Thu

Fri

Sat

Sun

4 Select Paste.

Delete Edit Copy Paste

Result:

User defined 1

Mon

C

Tue

Wed

Thu

Fri

Sat

Sun

5 Repeat this action for all other weekdays.

--

User defined 1

Mon

C

Tue

Wed

Thu

Fri

Sat

Sun

To program the schedule for Saturday and copy it to Sunday
1 Select Saturday. 2 Select Edit. 3 Use the left dial to select an entry and edit the entry
with the right dial.

0

12

8:00 21°C

23:00 18°C

--:-- --

Sat 24

4 Confirm the changes. 5 Select Saturday. 6 Select Copy. 7 Select Sunday.

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4 Operation

8 Select Paste. Result:

User defined 1

Mon

Tue

Wed

Thu

Fri

Sat

C

Sun

To rename the schedule 1 Select the name of the current schedule.
User defined 1 Mon Tue Wed Thu Fri Sat Sun
2 Select Rename.

Delete Rename Select
3 (optional) To delete the current schedule name, browse through the character list until  is displayed, then press to remove the previous character. Repeat for each character of the schedule name.
4 To name the current schedule, browse through the character list and confirm the selected character. The schedule name can contain up to 15 characters.
5 Confirm the new name.
INFORMATION Not all schedules can be renamed.

Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

4.8 Menu structure: Overview user settings

[1] Room
Schedule Heating schedule (*) Cooling schedule Antifrost Setpoint range Room sensor offset
[2] Main zone
Schedule Heating schedule (*) Cooling schedule Setpoint mode Heating WD curve (*) Cooling WD curve
[3] Additional zone
Schedule Heating schedule (*) Cooling schedule Setpoint mode Heating WD curve (*) Cooling WD curve
[4] Space heating/cooling
Operation mode (*) Operation mode schedule
[5] Tank
Powerful operation Comfort setpoint Eco setpoint Reheat setpoint Schedule
[7] User settings
Language Time/date Holiday Quiet Electricity price Gas price
[8] Information
Energy data Malfunction history Dealer information Sensors Actuators Operation modes About Connection status

[1.4] Antifrost Activation Room setpoint
[1.5] Setpoint range Heating minimum Heating maximum
(*) Cooling minimum (*) Cooling maximum
[7.2] Time/date Hours Minutes Year Month Day Daylight savings time Format
[7.3] Holiday Activation From Till
[7.4] Quiet Activation Schedule
[7.5] Electricity price High Medium Low Schedule
[8.1] Energy data Electricity input Produced heat

[B]User profile
[C]Operation
Room Space heating/cooling Tank

Setpoint screen (*) Only applicable for reversible models, or heating only models + conversion kit
INFORMATION
Depending on the selected installer settings and unit type, settings will be visible/invisible.

4 Operation

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Operation manual
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5 Energy saving tips

4.9 Installer settings: Tables to be filled in by installer

4.9.1 Configuration wizard
Setting System
Indoor unit type (read only) Backup heater type [9.3.1] Domestic hot water [9.2.1] Emergency [9.5] Number of zones [4.4] Backup heater Voltage [9.3.2] Configuration [9.3.3] Capacity step 1 [9.3.4] Additional capacity step 2 [9.3.5] (if applicable) Main zone Emitter type [2.7] Control [2.9] Setpoint mode [2.4] Schedule [2.1] Additional zone (only if [4.4] = 1) Emitter type [3.7] Control (read only) [3.9] Setpoint mode [3.4] Schedule [3.1] Tank Heat up mode [5.6] Comfort setpoint [5.2] Eco setpoint [5.3] Reheat setpoint [5.4]

Fill in...

4.9.2 Settings menu
Setting Main zone
Thermostat type [2.A] Additional zone (if applicable)
Thermostat type [3.A] Information
Dealer information [8.3]

Fill in...

5 Energy saving tips
Tips about room temperature
 Make sure the desired room temperature is NEVER too high (in heating mode) or too low (in cooling mode), but ALWAYS according to your actual needs. Each saved degree can save up to 6% of heating/cooling costs.
 Do NOT increase/decrease the desired room temperature to speed up space heating/cooling. The space will NOT heat up/cool down faster.

 When your system layout contains slow heat emitters (example: underfloor heating), avoid large fluctuation of the desired room temperature and do NOT let the room temperature drop too low/ rise too high. It will take more time and energy to heat up/cool down the room again.
 Use a weekly schedule for your normal space heating or cooling needs. If necessary, you can easily deviate from the schedule:
 For shorter periods: You can overrule the scheduled room temperature until the next scheduled action. Example: When you have a party, or when you are leaving for a couple of hours.
 For longer periods: You can use the holiday mode.
Tips about DHW tank temperature  Use a weekly schedule for your normal domestic hot water needs
(ONLY in scheduled mode).
 Program to heat up the DHW tank to a preset value (Comfort = higher DHW tank temperature) during the night, because then space heating demand is lower.
 If heating up the DHW tank once at night is NOT sufficient, program to additionally heat up the DHW tank to a preset value (Eco = lower DHW tank temperature) during the day.
 Make sure the desired DHW tank temperature is NOT too high. Example: After installation, lower the DHW tank temperature daily by 1°C and check if you still have enough hot water.
 Program to turn ON the domestic hot water pump ONLY during periods of the day when instant hot water is necessary. Example: In the morning and evening.
6 Maintenance and service
6.1 Overview: Maintenance and service
The installer has to perform a yearly maintenance. You can find the contact/helpdesk number via the user interface.
As end user, you have to:
 Keep the area around the unit clean.
 Keep the user interface clean with a soft damp cloth. Do NOT use any detergents.
 Regularly check if the water pressure is above 1 bar.
Refrigerant This product contains fluorinated greenhouse gases. Do NOT vent gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
NOTICE Applicable legislation on fluorinated greenhouse gases requires that the refrigerant charge of the unit is indicated both in weight and CO2 equivalent. Formula to calculate the quantity in CO2 equivalent tonnes: GWP value of the refrigerant × total refrigerant charge [in kg] / 1000
Please contact your installer for more information.
WARNING: FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable.

Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

WARNING The appliance shall be stored in a room without continuously operating ignition sources (example: open flames, an operating gas appliance or an operating electric heater).
WARNING  Do NOT pierce or burn refrigerant cycle parts.  Do NOT use cleaning materials or means to accelerate the defrosting process other than those recommended by the manufacturer.  Be aware that the refrigerant inside the system is odourless.
WARNING The refrigerant inside the unit is mildly flammable, but normally does NOT leak. If the refrigerant leaks in the room and comes in contact with fire from a burner, a heater, or a cooker, this may result in fire, or the formation of a harmful gas. Turn off any combustible heating devices, ventilate the room, and contact the dealer where you purchased the unit. Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired.
6.2 To find the contact/helpdesk number
1 Go to [8.3]: Information > Dealer information.
7 Troubleshooting
Contact For the symptoms listed below, you can try to solve the problem yourself. For any other problem, contact your installer. You can find the contact/helpdesk number via the user interface.
7.1 To display the help text in case of a malfunction
In case of a malfunction, the following will appear on the home screen depending on the severity:
 : Error
 : Malfunction You can get a short and a long description of the malfunction as follows:
1 Press the left dial to open the main menu and go to Malfunctioning.
Result: A short description of the error and the error code is displayed on the screen. 2 Press in the error screen. Result: A long description of the error is displayed on the screen.

7 Troubleshooting

7.2 Symptom: You are feeling too cold (hot) in your living room

Possible cause

Corrective action

The desired room temperature is Increase (decrease) the desired

too low (high).

room temperature. See "4.4.2 To

change the desired room

temperature" 4[ 8].

If the problem recurs daily, do one of the following:

 Increase (decrease) the room temperature preset value. See the user reference guide.

 Adjust the room temperature schedule. See "4.7 Schedule screen: Example" 4[ 10].

The desired room temperature cannot be reached.

Increase the desired leaving water temperature in accordance with the heat emitter type. See "4.4.3 To change the desired leaving water temperature" 4[ 9].

The weather-dependent curve is Adjust the weather-dependent

set incorrectly.

curve. See the user reference

guide.

7.3 Symptom: The water at the tap is too cold

Possible cause
You ran out of domestic hot water because of unusual high consumption.
The desired DHW tank temperature is too low.

Corrective action
If you immediately need domestic hot water, activate the DHW tank Powerful operation. However, this consumes extra energy. See "4.5.4 Using DHW powerful operation" 4[ 10].

If the problems recurs daily, do one of the following:

 Increase the DHW tank temperature preset value. See the user reference guide.

 Adjust the DHW tank

temperature

schedule.

Example: Program to

additionally heat up the

DHW tank to a preset value

(Eco setpoint = lower tank

temperature) during the day.

See "4.7 Schedule screen:

Example" 4[ 10].

7.4 Symptom: Heat pump failure
When the heat pump fails to operate, the backup heater and/or booster heater can serve as an emergency heater and either automatically or non-automatically take over the heat load.
 When auto emergency is set to Automatic and a heat pump failure occurs:
 For EHVH/X: The backup heater will automatically take over the heat load and domestic hot water production
 For EHBH/X: The backup heater will automatically take over the heat load, and the booster heater in the optional tank will automatically take over the domestic hot water production.

EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

Operation manual
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8 Disposal

 When auto emergency is set to Manual and a heat pump failure occurs, the domestic hot water and space heating operation will stop and need to be recovered manually via the user interface. To recover operation manually, go to the Malfunctioning main menu screen, where the user interface will then ask you to confirm whether the backup heater and/or booster heater can take over the heat load or not.

When the heat pump fails, interface.
Possible cause Heat pump is damaged.

or

will appear on the user

Corrective action
See "7.1 To display the help text in case of a malfunction" 4[ 15].

INFORMATION
When the backup heater or booster heater takes over the heat load, electricity consumption will be considerably higher.

7.5 Symptom: The system is making gurgling noises after commissioning

Possible cause There is air in the system.

Corrective action Purge air from the system.(a)

Incorrect hydraulic balance.

To be performed by the installer:

1 Perform hydraulic balancing

to assure that the flow is

correctly

distributed

between the emitters.

2 If hydraulic balancing is not sufficient, change the pump limitation settings ([9-0D] and [9-0E] if applicable).

Various malfunctions.

Check if or is displayed on the home screen of the user interface. See "7.1 To display the help text in case of a malfunction" 4[ 15] for more information about the malfunction.

(a) We recommend to purge air with the air purge function of the unit (to be performed by the installer). If you purge air from the heat emitters or collectors, mind the following:

WARNING
Air purging heat emitters or collectors. Before you purge air from heat emitters or collectors, check if or
is displayed on the home screen of the user interface.
 If not, you can purge air immediately.
 If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors.

9 Glossary
DHW = Domestic hot water Hot water used, in any type of building, for domestic purposes.
LWT = Leaving water temperature Water temperature at the water outlet of the unit.

8 Disposal
NOTICE Do NOT try to dismantle the system yourself: dismantling of the system, treatment of the refrigerant, oil and other parts MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery.
Operation manual
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EABH/X16DF6V(7)+9W(7) + EAVH/ X16S(U)18+23DA6V(7)+9W(7) Daikin Altherma 3 H F+W 4P644480-1A ­ 2021.09

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4P644480-1A 2021.09


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