ATSGKE Electric Scooter User Manual

Read Me Firstly

Dear user, Thanks for purchasing this electric scooter. This electric scooter is an environmentally-friendly high-tech product as well as an ideal means of transport that features excellent shock absorption, streamlined appearance, portability and flexibility, good riding comfortability, high safety and reliability. For better understanding of the characteristics, technical parameters, correct use and maintenance, precautions and safe-sale services of this scooter, please read this user manual carefully before using it.

1. DO NOT use the scooter before learning about its performance.
2. DO NOT lend your scooter to anyone who cannot operate it, juveniles, pregnant women, or the disabled.
3. DO NOT arbitrarily discard spent batteries to avoid pollution to the environment; see to it that they are handled by your distributor or service provider.
4. For your own safety, please check whether the braking system functions well before using the scooter.
5. For safety reasons, DO NOT cover the charger and keep it well ventilated during charging; it is best to charge outdoors.
6. For safe use of this product, DO NOT arbitrarily disassemble or modify the circuit or parts of the scooter.
7. In case of any abnormality, power the scooter off to stop it in order to ensure your safety.
8. Images included in this user manual are intended for operation demonstration and may not be used as the basis for product inspection.
9. In the event that images included in this user manual might not be in conformity with the real product, the real product shall prevail.
10. Product performance and configuration that may be improved from time to time are subject to change without prior notice.

Enjoy your riding!

1. Check the Package

Included accessories: M5*25 screws (2 pcs), M5*16 screws (2 pcs), M5*8 screws (4 pcs), Allen Wrench, Charger.

2. Product Overview

The electric scooter comprises the following parts:

• Headlight: Located at the front of the handlebar.
• Main Pole: The vertical steering column.
• Ring-Pull: Mechanism for folding the scooter.
• Folding Lock: Secures the main pole in its upright position.
• Rubber Mat: Provides grip on the deck.
• Motor: Located within the wheel hub.
• Front Suspension: Absorbs shock for the front wheel.
• Kickstand: Supports the scooter when parked.
• Rear Suspension: Absorbs shock for the rear wheel.
• Brake Handle: Lever on the handlebar to activate brakes.
• Brake Cable: Connects the brake handle to the brake mechanism.
• Light Switch: Button to control the headlights.
• Handle Grip: Where the user holds the handlebar.
• Display: Shows speed, battery level, gear, etc.
• Charge Port: Socket for connecting the charger.
• Side Light: Lights on the sides of the scooter.
• Stop Lamp: Rear brake light.
• Brake Pump: Part of the braking system.
• Fender: Covers the wheels to prevent splashing.
• Brake Disc: Rotor for the braking system.
• Rear Wheel: The rear wheel of the scooter.
• Power Button: Button to turn the scooter on/off.
• Accelerate: Thumb throttle to control speed.
• Folding Hanger: Part of the folding mechanism.

3. Assembly

1. Upright the Main Pole. The ring-pull should reset automatically. Install the folding lock. Ensure the main pole is upright and the folding lock is tightened to prevent wobbling.
2. Connect the wires for the display and the integrated line.
3. Install the folding hanger using two M5*25 screws for the main pole. Use the other two M5*16 screws for the remaining points.
4. Install the fender by securing four M5*8 screws on each side.
5. To Fold the Main Pole:
   1. Loosen the folding lock.
   2. Pull the Ring-Pull while simultaneously pushing the main pole down.
   3. Place the folding hanger into its holder to carry the scooter.

4. Riding Basics

Preparation for riding

• Prepare the product according to the instructions.
• Always wear a helmet and safety gear to avoid falling and injury, as shown in the figure.
• Keep away from vehicles and crowded areas.
• Do not ride in waterlogged areas where the depth exceeds 1/3 of the wheel diameter.

Check before use

1. Check if the wheels rotate freely and tire pressure is normal.
2. Check if the battery is fully charged.
3. Check if the braking system works flexibly and ensure power is cut off when braking.
4. Check if the folding mechanism is securely locked.

Operations

1. Startup: Turn on the power switch; the display indicator will light up. Select an appropriate gear, then slowly press the accelerator and adjust the position based on speed for safe riding.
2. Avoid frequent braking or sudden acceleration while riding to prolong battery life. When decelerating, release the accelerator and use the left power-cut brake handle. The power will cut off upon braking, ensuring an immediate stop. The maximum speed is approximately 36 km/h (for a rider weighing 75 kg) on a flat road.
3. When riding at night, turn on the front/back LED lights. Turn the electric switch to the lock position when parking to ensure safety.

5. Display Operation

The scooter display shows various information:

• Speed Area: Displays current speed.
• Cruise: Indicates cruise control status.
• Error code/Braking: Shows "!" when the brake is active. Displays error codes (E-01 to E-06) in the Function Area if an error occurs.
• Headlight: Indicates if the headlight is on.
• Gear: Shows the current speed gear (1, 2, or 3).
• Battery: Displays the remaining battery level.
• Function Area: Shows parameters or error codes.
• Mile/Km: Unit indicator for distance.
• MPH/KMH: Unit indicator for speed.

Controls:

• Light Switch: Short press to adjust speed mode (1, 2, 3). Long press for 3 seconds to turn the headlight on/off.
• Power Button: Long press for 3 seconds to turn the scooter on/off.

Error Codes:

Pre-set the scooter

• Press the "power button" and the "light switch" simultaneously to enter the setting mode.
• The speed area will show the parameter number (e.g., "02" for P02), and the function area will show its value.
• To adjust a parameter: Short press the light switch to make the function area flash. Use the light switch to increase the parameter value and the power button to decrease it. Long press the light switch to save the setting. Short press the power button to move to the next setting mode.
• After adjusting parameters, wait 8 seconds to exit automatically.

6. Riding Notice

• ⚠️ Do Not ride in the rain.
• ⚠️ Look out for doors, elevators, and other overhead obstacles.
• Please keep a medium or low speed (7 km/h) when riding through speed bumps, bumpy roads, or other uneven surfaces. Slightly bend your knees to better adjust to these surfaces.
• ⚠️ Do Not accelerate when going downhill.

7. Riding Notice (Continued)

• ⚠️ Do not press the accelerator when walking with the scooter.
• ⚠️ Always steer clear of obstacles.
• ⚠️ Do Not hang bags or other heavy stuff on the handlebar.
• ⚠️ Keep both feet on the deck at all times.

7. Dangerous Actions (No Attempting)

• ⚠️ Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both present.
• ⚠️ Do not turn the handlebar violently during high-speed riding.
• ⚠️ Do not ride in water that is deeper than 3 cm.
• ⚠️ Do not ride with anyone else, including children (no passengers).

7. Dangerous Actions (No Attempting - Continued)

• ⚠️ Do not keep your feet on the rear fender.
• ⚠️ Do not touch the brake disc by hand.
• ⚠️ Do not keep your hands away from the handlebar.
• ⚠️ Do not attempt to ride up or down stairs, or jump over obstacles.

8. Parameters

9. Safety Instructions

The electric scooter is a leisure device. However, when used in public areas, it is considered a vehicle and is subject to the same risks. For your safety, please follow the instructions in this manual and adhere to traffic laws and regulations set by government and regulatory agencies.

Understand that risks cannot be entirely avoided. Others may violate traffic regulations and drive incautiously, exposing you to road accidents similar to walking or biking. The faster the scooter, the longer it takes to stop. On smooth surfaces, the scooter may slip, lose balance, and cause a fall. Therefore, use caution, maintain proper speed and distance, especially in unfamiliar areas.

• Respect pedestrians' right of way. Do not startle them while driving, especially children. When approaching pedestrians from behind, ring your bell and slow down to pass on their left (applicable in countries where vehicles drive on the right). When crossing paths with pedestrians, keep to the right at a low speed. When crossing pedestrian areas, maintain the lowest speed or dismount.
• Closely follow the safety instructions in this manual. The manufacturer shall not be liable for any financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.
• Do not lend your scooter to anyone who does not know how to operate it. If lending to friends, ensure they understand the operation and wear safety gear.
• Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, malfunctions, or other abnormal conditions, stop riding.
• ⚠️ WARNING: Risk of Fire - No User Serviceable Parts.

10. Daily Care and Maintenance

Cleaning and storage

• If you see stains on the scooter's body, wipe them off with a damp cloth. For stubborn stains, apply toothpaste and brush with a toothbrush, then wipe clean with a damp cloth.
• Notes: Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to prevent damage.
• Do not wash the scooter with a high-pressure water spray. During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the rubber flap is closed. Water leakage can cause electric shock or other serious problems. When the scooter is not in use, store it indoors in a dry and cool place.
• Do not expose the scooter to excessive sunlight, overheating, or extreme cold for extended periods, as this can accelerate battery pack lifespan.

Use of Battery and maintenance

• Use original battery packs. Using other models or brands may pose safety risks.
• Do not touch the battery contacts. Do not dismantle or puncture the case. Keep contacts away from metal objects to prevent short circuits, which can lead to battery damage or injury/death.
• Use the original power adapter to avoid potential damage or fire.
• Mishandling of used batteries can cause significant environmental harm. To protect the environment, follow local regulations for proper disposal of used batteries.
• After every use, fully charge the battery to prolong its lifespan. If possible, charge/discharge it once a month.

• ⚠️ DO NOT place inflammables under the charger as heat is generated during charging. It is prohibited to cover or surround the charger with anything that might affect heat dissipation. The charger should be used in a well-ventilated place. If you notice peculiar smell, smoke, or excessive temperature (above 60℃) from the charger, stop charging immediately and have it repaired.
• Lithium batteries can be dangerous when charging; please charge them outdoors.

Storage and Disposal

1. Store the scooter in a cool and dry place between 14°F and 104°F (-10℃ and 40℃). In extremely humid environments, condensation or water accumulation inside the scooter may damage the battery rapidly. Devices are not intended for use at elevations greater than 2000m above sea level. Prolonged exposure to UV rays, rain, and elements may damage enclosure materials. Store indoors when not in use.
2. In daily use, try to avoid recharging the scooter only after the battery is completely exhausted. Charge it as soon as possible when the battery is low.
3. Check if the electric part of the power-cut brake is well connected and if fasteners are loose. Make timely adjustments if necessary.
4. Perform periodic examinations and maintenance, generally once every three months.
5. Please keep the original packing with the scooter's lining carefully for better after-service.

11. Troubleshooting

Notes:

1. Faults listed above have corresponding solutions. If faults cannot be resolved, contact the sales department or service center. Do not disassemble the product arbitrarily.

2. Do not disassemble important parts within the warranty period, as they will not be covered by warranty.

12. After-sale Services

Thank you for purchasing this electric scooter. To protect your rights and understand mutual obligations during after-sale services and maintenance, please read this warranty statement and keep your warranty card properly. You will receive after-sale services from our designated department using the warranty card and purchase invoice.

(1) Warranty periods for major parts of the electric scooter:

Note: Major parts of the scooter include the battery unit, motors, charger, and controller. These parts have been labeled before delivery. Parts without labels are not covered by warranty.

The following circumstances are not in the scope of free maintenance:

1. Consumables and quick-wear parts (LED lights, tires, tubes, braking system, plastic parts, brake cable, cover, etc.) are not covered by warranty.
2. Warranted parts that are beyond the warranty period.
3. Damages caused by users for not strictly complying with the instructions.
4. Damages or quality issues due to accidental impact, crash, or contact with corrosive substances.
5. Purchase invoice is inconsistent with the warranty card.
6. Parts damaged by unauthorized disassembly or modification, or cases where technical evaluation cannot be conducted due to destroyed initial fault conditions.
7. Appearance issues will not be the basis for exchange or warranty once the scooter is sold. Please check appearance and surface quality carefully at purchase.
8. Damages caused by modifications without the prior consent of the company or authorized sales and service center.

Warranty Card

Dear user, Thanks for using our electric scooter. Please fill in the form below clearly for better after-sale services.

PLEASE ALWAYS KEEP THE BOX FOR ANY POSSIBLE FUTURE AFTER-SALES SHIPMENT.

After-sales service and technical support:

Email: ATSGKE@outlook.com

WhatsApp: +86 134 8692 8696