Panasonic Rice Cooker

Thank you for purchasing this Panasonic product.

This appliance is intended to be used in household and similar applications.

Please read these Operating Instructions carefully for safe and proper use of this product.

Be sure to read the "Safety Precautions" (pages 2-3) before use.

Make sure that information such as date of purchase and dealer's name are stated on the warranty card.

Keep warranty card together with Operating Instructions.

[Keep for future use]

Contents

• Safety Precautions: pages 2-3
• Instructions for Use
• Parts Identification: Main body (p.5), Control panel (p.5)
• Preparation: Wash rice and add water (p.6), Function selecting (p.7), Setting cooking time/Tips to cook delicious rice (p.8)
• Menu Functions: Cooking rice or grains/Keep Warm/Rice Reheat (p.9), Porridge and other cuisines/Timer (p.10)
• Cleaning and Maintenance: p.11
• Recipes: p.13
• Troubleshooting: p.15
• Error Codes Indication: p.16
• Specifications: p.17
• Warranty: p.19-20

Safety Precautions

To prevent personal injury, injury to others and property damage, the following instructions must be followed.

WARNING: Indicates a potential hazard which could result in death or serious injury.

CAUTION: Indicates a potential hazard which could result in injury or damage to property.

Classification and description of symbols are as follows.

• ? This symbol indicates an action that is prohibited.
• ✅ This symbol indicates an action that must be followed.

WARNING

Power supply • Power cord • Power plug

Do not use the appliance if the power cord or power plug is damaged or the power plug is loosely connected to the power outlet. (To avoid causing an electric shock, or a fire due to a short circuit.)

If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

Do not damage the power cord or power plug.

• The following actions are strictly prohibited: Damaging, processing, making contact with or near high-temperature surfaces or heating elements, forcibly bending, twisting, pulling, hanging/pulling over sharp corners, placing heavy objects on it, tying into bundles, sandwiching, pulling the power cord to move. (So as to avoid electric shock due to damaged power cord and power plug or avoid fire due to short circuit.)

Do not connect or disconnect the power plug with wet hands.

Make sure your hands are dry before touching the power plug or the product. (To avoid causing an electric shock or injury.)

Do not spill water or other liquids on the instrument plug. (To avoid causing an electric shock, or fire due to a short circuit.)

Be sure to use a separate AC power outlet with the rated values as listed in the specification table (P17). (Using the unit together with other equipment on the same outlet can cause overheating and fire.)

• Only use a power strip rated at least 10 amperes.
• Make sure that the power plug and the instrument plug are fully inserted in place. (To avoid causing smoke, fire or electric shock.)

Single-phase bipolar grounded power outlets should be used for this appliance to ensure reliable grounding. If a grounding device is not installed, electrostatic induction of other metal parts such as housing may occur. (To avoid causing the risk of electric shock due to failure or electric leakage.)

Clean the power plug regularly. (To avoid causing a fire due to poor insulation of the power plug due to accumulation of moisture and foreign matter.)

Disconnect the power plug and wipe it with a dry cloth.

Main Body

Do not insert anything into the vent or gaps, especially pins or other metal objects. (To avoid causing an electric shock or abnormal operation.)

Do not place items which may clog the hole on the inner lid into the pan. (So as to avoid burns or injuries resulting from steam or cooked food blowing out.)

• <Cooking cases prohibited>
• Do not put a plastic bag containing food in the pan for heating unless it is in "Low-Temp" mode and there is water in the pan.

Do not modify, disassemble, or repair this appliance. (To avoid causing a fire, electric shock or injury.)

For repair, please contact a Panasonic authorized service center.

Do not use this appliance for any purpose other than those described in the Operating Instructions. (To avoid causing a fire, burn, injury or electric shock.)

Panasonic shall not assume any responsibility for improper use or failure to follow the operating instructions.

Do not immerse the appliance in water or splash it with water. (To avoid causing an electric shock, or a fire due to a short circuit.)

Please contact a Panasonic authorized service center if water gets inside the appliance.

Use (Safety Precautions continued)

WARNING

When in use or after cooking, do not put your face or hands near the steam vent. Special attention must be paid to children and infants. (To avoid causing a burn.)

Do not open the lid or move the main body during cooking. (So as to avoid burns or injuries resulting from steam or cooked food blowing out.)

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. (To avoid causing burns, injury or electric shock.)

Keep the appliance out of reach of small children. (To avoid causing burns, injury or electric shock.)

If an abnormality or malfunction occurs, stop using the appliance immediately and unplug the power plug. (To avoid causing smoke, fire or electric shock.)

Abnormalities • Malfunction Cases:

• The power plug and cord become abnormally hot.
• The power cord is damaged or there are intermittent power outages when being touched.
• The main body is deformed or abnormally hot.
• The main body emits smoke or a burning smell.
• The main body is broken, loose or makes abnormal noise.
• The inner lid is warped or the pan is deformed.

Please contact a Panasonic authorized service center for inspection and repair immediately.

CAUTION

Do not use a non-dedicated pan or a deformed pan. (To avoid causing burns or injury due to overheating or malfunction.)

Do not use the appliance in the following places:

• Near heat or in high humidity environments. (To avoid causing electric shock, electric leakage or fire.)
• On uneven surfaces or a mat which is not heat-resistant. (To avoid causing injury, burns or fire.)
• In places close to walls or furniture, etc. (To avoid bumping into them when opening the outer lid, or causing discoloration, deformation and breakage of the furniture.)

Do not touch the hook button when moving the product. (So as not to cause injury due to the opening of the outer lid.)

Do not touch the hot surfaces while the appliance is in use or after cooking.

• The main body has a high temperature. In particular, the metal parts such as the inner lid, the pan and cast heater. (To avoid causing a burn.)

Do not expose the power plug to the steam. (To avoid causing an electric shock, or fire due to a short circuit.)

When using a cabinet with sliding table, use the appliance where the power plug cannot be exposed to steam.

Do not let the appliance operate in an empty state. (To avoid causing burns.)

Do not connect the appliance to an external timing device or operate the appliance using a separate remote control system. (To avoid fire.)

When you unplug the power plug, be sure to hold the plug itself, and never pull the power cord. (To avoid causing an electric shock, or a fire due to a short circuit.)

When taking out the pan or when the pan is not in use, remember to turn off the power and unplug the power plug. (To avoid causing burns, injury, or an electric shock, leakage, fire due to insulation aging.)

Wait for the main body to cool down sufficiently before cleaning. (To avoid causing burns.)

When used within a cupboard or other enclosed spaces, make sure that the steam can emit outward. (To avoid causing discoloration or deformation of the cupboard.)

This appliance is intended to be used in household and similar applications such as:

• staff kitchen areas in shops, offices and other working environments;
• farm houses;
• by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments.

If a power outage occurs during use

This includes unplugging of the power plug, trip, etc.

Return to standby state.

Preparation

Wash rice and add water

Before using for the first time

Boil a pan of water, then drained it.

• Add water to the "3" waterline of "White Rice," and close the outer lid.
• Turn the steam cap handle to the Cooking menu, and then select the "Steam" function, set the cooking time to 15 minutes, and press "Start" to start.
• When you hear the buzzer, remove the pan, and pour away the water inside it.

Measure rice with the measuring cup provided

Check the maximum quantity of rice that can be cooked at once "Specifications" on P17.

Wash the rice until the water turns relatively clear

• Wash the rice quickly with plenty of water, changing the water as you go.
• Stir the rice gently, and repeat washing several times → rinse with water, until the water turns relatively clear.
• In order to avoid scratching the non-stick coating on the pan surface, do not wash rice in the pan.
• Wash the rice thoroughly. Otherwise, rice crust may appear and the residual rice bran may affect the taste of the rice.

Place the washed rice into the pan

Add water up to the corresponding waterline (P7) and dry the outside of the pan.

• When adding water, place the pan on a flat surface and flatten the surface of the rice. Confirm that the right amount of water is added based on the correct scale.
• When too much water is added, it may overflow when cooking.
• Quinoa can only be cooked one cup at a time, and requires 1.5 cups of water (Approx 270 mL).

Put the pan into the body and close the outer lid

• So that the pan bottom can be closely attached to the cast heater, please rotate the pan along the direction indicated by the arrow for 2 or 3 times.
• When closing the outer lid, confirm that there is a "click" sound.

Connect the plugs

Plug in the instrument plug, then the power plug, and make sure both are connected securely.

Please Note: When cooking with the steamer, the maximum cooking capacity is 3 cups.

Function Selecting

Table 1

Notes

• *1 These cooking times are based off a room temperature of 20 °C and a water temperature of 20 °C, and with a medium amount of rice (3 cups) and at the rated voltage as listed in the specification table.
• *2 The actual cooking time will vary according to the amount of rice, water, voltage, temperature, water temperature and rice quality.
• *3 At the end of cooking, the unit will automatically change to "Keep Warm".
• *4 Quinoa can only be cooked one cup at a time, requires 1.5 cups of water (Approx 270 mL).
• *5 In "Low-Temp" mode, the temperature in the pan can reach around 64 °C to 67 °C.
• *6 In "Ferment" mode, the temperature in the pan can reach around 37 °C when heated by water-bath, and around 34 °C when heated by double boiler.

Setting cooking time/Tips to cook delicious rice

Setting cooking time

Table 2

Tips to cook delicious rice

• Measure water and rice correctly.
• Wash rice gently and quickly. • Do not place rice in a sieve. (To avoid rice fragmentation or rice sticking to the pan.)
• Add water to the pan on a flat countertop. • Do not use hot water or alkaline water with a pH higher than 9. (So as to avoid rice from sticking to the pan or becoming burned.)

Menu Functions

Cooking rice or grains/Keep Warm/Rice Reheat

When cooking rice or quinoa

1. Turn the steam cap handle to select the "Rice" menu. • The "Rice" menu indicator lights up.

2. Press ◁ or ▷ key to select desired function. • The selected function menu flashes. • The "Start" indicator flashes.

3. Press Start key to start cooking. • The "Start" indicator lights up. • The remaining time decreases in units of 1 minute. When using the "Quick/Quinoa" and "Brown Rice" function, the remaining time will be displayed approximately 7 minutes and 12 minutes before cooking ends. • After entering the cooking stage, the remaining cooking time displayed will be automatically adjusted depending on the rice volume. For example, it may sometimes drop from "15 min" to "11 min", rather than decreasing in units of 1 minute.

4. When cooking is over, loosen the rice or quinoa. • After the buzzer rings, cooking has finished. The function will automatically change to keep warm status. To prevent the rice or quinoa from sticking together, please loosen after cooking. • For Quinoa, Sticky Rice, Brown Rice or Multigrain, when cooking is over, press the [Off/Cancel] key as soon as possible to cancel "keep Warm" and avoid affecting the taste.

Please note

• Do not select the "Quick/Quinoa" function when cooking sticky rice. (Water volume Table 1 on P7)
• "Quick/Quinoa" can be used for cooking rice. As the cooking time is shortened, the rice may be harder or there may be rice crust. → Soak the rice in water in advance, and you can make the cooked rice become softer.
• Do not mix brown rice with white rice (short grain and long grain), as this may affect the cooking result.

Keep Warm

Keep warm time displays from 0 hour to 23 hours. After 24 hours, it displays "----", and the control panel will light off in 30 seconds, but it still keeps warm.

• If the "Keep Warm" function is used for longer than 96 hours, it will automatically stop, and the display will show "U14." To continue use, press the [Off/Cancel] button first.
• Cooked rice should be consumed within 12 hours of keeping warm to avoid discoloration or becoming stale.
• When using the keep warm function, there may be some droplets at the edge of the pan.
• The rice taste may be affected if the rice scoop is left in the pan when using the keep warm function.

Porridge and other cuisines/Timer

When cooking porridge for 1.5 hours

1. Turn the steam cap handle to select the "Rice" menu. • The "Rice" menu indicator lights up.

2. Press ◁ or ▷ key to select "Porridge". • The selected function menu flashes. • The "Start" indicator flashes.

3. Press Timer key, then press ◁ or ▷ key to set the cooking time. • Press and hold the ◁ or ▷ key to quickly add or subtract time. • For details about what cooking time can be set, Table 2 on P8.

4. Press Start key to start cooking. • Remaining time is shown in 1 minute decrements.

5. After the buzzer rings, cooking has finished, and the function will automatically change to keep warm status. • Keep warm function will affect taste, press [Off/Cancel] key as soon as possible.

Please note

• Opening the lid during cooking will increase the amount of condensation.
• Incorrect water quantity or rice quantity may lead to overflow of rice water from the steam vent.
• When the porridge is kept in keep warm function for an excessively long time, it will get thicker.
• Soup may overflow if exceeding the "Porridge" max water level. ("Specifications" on P17)
• For longer steaming time, add 4 cups of water to avoid dry heating.
• When using the steam function, the time shown on the display is the remaining time after the water in the pan boils.
• The maximum weight of cake batter/bread batter must not exceed 500 g (total weight of cake mix/bread flour, milk, eggs, etc.). Otherwise the cake/bread may be under-baked.
• When baking the cake batter with maximum weight, set the cooking time to 60 minutes to avoid the cake being half-cooked.
• For "Waterless Cooking" function, it is recommended to use ingredients with high moisture content (e.g. mushrooms, cabbage, etc.) or put ingredients that are prone to becoming juicy at the bottom for cooking.

Using the "Timer" function

• For the following example, the "Brown Rice" function will be completed after 4 hours.

1. Turn the steam cap handle to select the "Rice" menu. • The "Rice" menu indicator lights up.

2. Press ◁ or ▷ key to select "Brown Rice". • The selected function menu flashes. • The "Start" indicator flashes. • When porridge timer is set, you need to set the cooking time accordingly, and then press the Timer key.

3. Press Timer key to select "Timer 1". • The warm jar can preset two different time and also have memory function (such as breakfast and supper). Each time you press the [Timer] key, Timer 1 Timer 2 will be displayed alternately.

4. Press ◁ or ▷ key to set the preset time. • Press and hold the ◁ or ▷ key to quickly add or subtract time. • For the functions and time range which apply to the timer Table 1 on P7.

5. Press Start key. Timer cooking starts. • The "Start" indicator turns off, the "Timer" indicator lights up, then the preset is finished.

Please note

• In hot summer, do not set the timer for more than 8 hours when using "Rice" functions, and the timer is not recommended for "Low-Temp" and "Steam" functions, so as to avoid rice and ingredients from deteriorating.

Cleaning and Maintenance

Attention: Before cleaning, pull out the power plug first. Do not clean the main body until it cools down. • When cleaning the main body, do not immerse it in water, or clean it with lacquer thinner, gasoline, alcohol, cleaning powder or hard brush, etc. • Do not use a dishwasher or dish dryer.

Inner lid (Including pan seal ring, inner lid)

Wipe with a wrung wet towel, or clean with a neutral cleaning agent specifically designed for the kitchen.

Disassembly

Move the fastener to the right (the inner lid pops out automatically), and remove the inner lid.

Installation

1. Insert the inner lid into the bottom slot.
2. Press the fastener into the outer lid, until you hear a "click" sound.

Notes

Please wash in time after using seasonings. Otherwise odor, deterioration or corrosion may be caused. • Do not pull the pan seal ring. • If the oil stains on the inner lid are not cleaned in time, they will stick to the inner lid and are difficult to wash off. Wash it out immediately after each use. • If metal parts are heated, their surface may discolor or appear streak, but it does not affect use.

Steam cap

Remove the steam cap and rinse it with water.

Disassembly

Turn in the direction of the arrow so that the sharp angle is aligned with the side of the [symbol] and remove it straight up.

Installation

Align the sharp angle to the side of the [symbol] and turn toward the [symbol] to install.

Notes

Do not use a dryer for drying after cleaning, as this will cause distortion or cracks.

Bottom sensor/Cast heater

Wipe with a damp towel. • When adhesion is present, wipe with fine sandpaper (around No.600) or a dry cloth.

Notes

If you do not clean the bottom sensor and cast heater, the rice may be burned or boiled badly.

Upper frame

Wipe with a wet towel wrung.

Notes

Do not pour water in to wash.

Pan

Clean with diluted detergent, a soft sponge and water. Wipe off any water on the outside of the pan. • Do not use the pan as a container for cleaning. • Color change or stripes may appear on the fluoridized coating surface, which will not affect human health or normal functions of the main body.

Accessories

Clean with diluted detergent and soft sponge.

Recipes

Attention: Because of the different ingredients added into the rice, there may be scorched rice at the bottom. • While cooking white fungus soup which may become thick, please use the "Porridge" function, and the maximum cooking volume should not exceed the "Porridge" maximum waterline so as not to overflow.

※1 cup (measuring cup): about 150 g

Dim sum (frozen)

Ingredients: Dim sum: Shaomai, Steamed Roll

Steps: 1) Defrosting is not required. Just put the frozen Dim Sum on the steaming basket and spray some water on the surface of Dim Sum.

2) Add 1 cup of water and place the steaming basket into the pan, then close the outer lid.

3) Turn the steam cap handle to select the "Cooking" menu, press the [ ◁] or the [ ▷] key to select "Steam", set the cooking time to 5 minutes.

4) Press [Start] button.

Note: Adjust cooking time accordingly to the ingredients.

Saliva chicken

Ingredients: Peeled chicken leg meat: 8, Approx. 150 g; Scallion: 2 g; Minced Ginger: 10 g; Minced garlic: 10 g

Seasonings: Rice wine: 10 mL; Sugar: 40 mL; Chili oil: 15 mL; Light soy sauce: 10 mL; Vinegar: 15 mL

Steps: 1) Put chicken legs in the pan, sprinkle with minced ginger, pour rice wine, then put the pan into the body, and close the outer lid.

2) Turn the steam cap handle to select the "Cooking" menu, press the [◁] or [▷] key to select "Waterless Cooking", set the cooking time to 20 minutes, and then press the [Start] button.

3) Put the chili oil, vinegar, sugar, and light soy sauce into a bowl. Add minced scallion and garlic to mix well.

4) After the cooking is over, press the [Off/Cancel] button to open the outer lid and take out the chicken legs (pour out the original soup, otherwise it will dilute the original taste). Wait until they are cold, and slice and pour the sauce. (Vinegar: Light soy sauce: Sugar = 3:2:0.5)

Mushroom soup

Ingredients: White beech mushroom: 70 g; Ribs: 300 g; Mushroom with crab taste: 70 g; Ginger: Several pieces; King oyster mushroom: 60 g; Chopped scallion: A little

Seasonings: Cooking wine: 15 mL; Salt: The right amount; White pepper: A little

Steps: 1) Soak the three kinds of mushrooms in appropriate salted water for 10 minutes. After rinsing the ribs with water, blanch them with boiling water.

2) Wash the three kinds of mushrooms, cut off the roots. Cut the king oyster mushroom into small section.

3) Put the ribs, mushrooms and ginger slices into the pan. Add the right amount of cooking wine, add water to the max. Waterline for "Porridge", and close the outer lid.

4) Turn the steam cap handle to select the "Cooking" menu, Press [◁] or [▷] key, select "Soup/Slow Cook", set the cooking time to 1 hour 30 minutes, and then press the [Start] key.

5) After cooking, open the outer lid, and then only season it with the right amount of salt, white pepper and chopped scallion.

Note: You can choose your favorite mushrooms.

Swiss Wings

Ingredients: Chicken wings: 500 g; Ginger: A little; Swiss sauce: 100 g; Water: 400 mL

Steps: 1) Wash chicken wings, slice ginger, and put them all in the pan.

2) Then pour in Swiss sauce, water, and close the outer lid.

3) Turn the steam cap handle to select the "Cooking" menu, press the [◁] or [▷] key to select "Meat", set the cooking time to 1 hour, and then press the [Start] button.

4) When cooking is over, dish wings up and serve immediately.

Cake

Ingredients: Cake powder: 200 g; Egg: 2 pcs; Water or milk: 60 mL; Sugar: 60 g; Cooking oil: 40 mL; Butter: 3 g

Steps: 1) Thinly spread butter on the inside of the pan.

2) Sift the cake mix, mix all ingredients in another container until smooth without chunks.

3) Pour cake mix from 2) into the pan and close the outer lid.

4) Turn the steam cap handle to select the "Cooking" menu, press the [◁] or [▷] key to select "Cake/Bread", set the cooking time to 40 minutes, and then press the [Start] button.

5) After buzzer sounds, press [Off/Cancel] button. Remove pan and cool for 3 minutes. Flip over the pan and slide the cake out.

Note: Do not mix ingredients in the pan. Use a towel to remove the pan to prevent scalding.

Pan-fried salmon

Ingredients: Salmon (thickness: about 3 - 4 cm): 300 g; Lemon juice: 10 mL

Seasonings: salt: 2 g; Black pepper powder: A little

Steps: 1) Add lemon juice, salt, black pepper to the salmon, blend and keep it evenly marinated for 5-10 minutes.

2) Put the marinated salmon in the pan with the salmon skin facing down, and close the outer lid.

3) Turn the steam cap handle to select the "Cooking" menu, press [◁] or [▷] key to select "Oil-Free Cooking", set the cooking time to 8 minutes, and then press the [Start] key.

4) After 8 minutes, press the [Off/Cancel] key, open the outer lid, turn the salmon upside down, and close the outer lid.

5) Select the "Oil-Free Cooking" menu again, set the cooking time to 8 minutes, and then press the [Start] key.

6) At the end of cooking, open the outer lid, sprinkle with a little lemon juice and put the salmon on a plate. ※When opening the lid halfway, be sure to press the [Off/Cancel] key and then open the lid carefully, so as to avoid burns.

Low temperature sautéed sirloin steak

Ingredients: Sirloin steak (thickness: about 2 cm): 1 piece; Garlic: 2 clove

Seasonings: Rosemary: 2 sections; Butter: 2 g; Olive oil: A little; Sea salt: A little; Black pepper: A little

Steps: 1) Clean the surface of the sirloin steak and wipe out the water, apply some sea salt, black pepper and olive oil to the surface of the steak, keep it marinated for 10 minutes.

2) Put the marinated sirloin steak in a sealed food storage bag, place it in the pan and add water to waterline 4 of "White Rice", close the outer lid.

3) Turn the steam cap handle to select the "Cooking" menu, press [◁] or [▷] key to select "Low-Temp", set the cooking time to 60 minutes, and then press the [Start] key.

4) After cooking, take out the steak and cook it again.

5) Add a little olive oil, butter, rosemary in the pan, heat with big fire, and then put the steak in the pan quickly. Fry each side for 20 seconds.

6) After frying the steak, let it sit for about 5 minutes, and then cut it open and serve it.

Yogurt

Ingredients: Yogurt: 25 mL; Milk: 125 mL; Sugar: 10 g

Steps: 1) Disinfect the glass and spoon in hot water* (*: Soak them in hot water of more than 95 °C for 5 minutes).

2) Put yogurt, milk and sugar into the cooled glass and stir well with a spoon.

3) Seal the opening of the glass with plastic wrap.

4) Add 500 mL of water in the pan, put the glass in step 3) in the water, and close the outer lid.

5) Turn the steam cap handle to select the "Cooking" menu, press [◁] or [▷] key to select "Ferment", set the cooking time to 6 hours, and then press the [Start] key.

6) After cooking, put the gauze in a filter container (like a coffee filter cup), pour the made yogurt, and put it in the refrigerator for 8 hours to get the rich and tasty yogurt.

Troubleshooting

Please check before requesting a repair.

Error Codes Indication

Please check before requesting a repair.

If the appliance is still not back to normal after the above is confirmed, go to the Panasonic authorized service center for repair.

Specifications

Please make sure to use this product in areas under 2000 meters above sea level to avoid affecting cooking performance.

Panasonic Warranty

Small Kitchen Appliances 12 Month Warranty from Date of Purchase ("Warranty Period")

Microwave Oven, Rice Cooker, Bread Maker, Benchtop Oven and Stick Blenders

1. This warranty does not exclude, restrict or modify in any way other rights and remedies under the law which relates to the product, including any non-excludable statutory guarantees in Australia.

2. Subject to the conditions of this warranty and during the Warranty Period, Panasonic or its Authorised Service Centre will perform the necessary service on the product without charge for parts or labour, if in the opinion of Panasonic, the product is found to be faulty within the Warranty Period.

3. This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its Authorised Distributors or Dealers and only where the products are used and serviced within Australia or its territories. Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when warranty service is requested.

4. This warranty only applies if the product has been used in accordance with the manufacturer's recommendations (as noted in the Operating Instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers normal domestic use only and does not cover damage, malfunction or failure resulting from:

• misuse, abuse, neglect, accidental damage or modifications;
• infestation by insects or vermin;
• incorrect installation, assembly, improper voltage, or mains supply problems;
• natural disaster or acts of God (e.g. lightening, flood, fire, earthquakes etc);
• rust or damage caused by exposure to abnormally corrosive conditions;
• an accessory, component or other equipment not supplied by Panasonic Australia;
• improper maintenance by the customer (refer to the maintenance section of the Operating Instructions) which includes but is not limited to the failure to undertake the following actions: (i) regular cleaning; and (ii) where filters are included, regular cleaning and replacement of filters where necessary.
• incorrect operation of the product; and
• where no actual fault of the product is determined to have occurred, during a customer-initiated service call, and where the perceived problem is explained within the Operating Instructions (including the troubleshooting section) warranty service is not applicable

5. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:

• Cabinet or Casing Parts
• Noise or vibration that is considered normal
• User replaceable Batteries
• Kneader mounting shaft unit and heads, blades and other accessories
• Microwave Oven cook plates

6. You will be responsible for costs associated with making the warranty claim where there are costs associated with shipping or handling or travelling outside of the area normally serviced by Panasonic or any repair agent authorised by Panasonic.

7. To the extent permitted by law and subject to your non-excludable statutory rights and guarantees, Panasonic excludes all warranties and liabilities (other than those contained in this warranty) including any liability for loss or damage whether direct or indirect arising from your purchase, use or non-use of the product.

8. In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage. You are also entitled to have the product repaired or replaced if the product fails to be of an acceptable quality and the failure does not amount to a major failure.

9. To claim warranty service, when required, you should:

• Contact Panasonic's Customer Care Centre on 132 600 for Authorised Service Centre information
• Send or take the product to a Panasonic Authorised Service Centre together with your purchase receipt as a proof of purchase date.

THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE) SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

If you require assistance regarding warranty conditions or any other enquiries, please visit the Panasonic Australia website www.panasonic.com.au or contact by phone on 132 600 If phoning in, please ensure you have your operating instructions available.

Panasonic Australia Pty. Limited

ACN 001 592 187 ABN 83 001 592 187

1 Innovation Road, Macquarie Park NSW 2113

www.panasonic.com.au

Panasonic Warranty

Home Appliance 24 Month Warranty from Date of Purchase

1. Subject to the conditions of this warranty Panasonic or it's Authorised Service Centre will perform necessary service on the product without charge for parts or labour, if in the opinion of Panasonic, the product is found to be faulty within the warranty period. For Line Communications products (i.e. Cordless Phones, etc) the genuine battery(s) has a 3 month warranty.

2. This warranty only applies to Panasonic products purchased in New Zealand and sold by Panasonic New Zealand or its Authorised Distributors or Dealers and only where the products are used and serviced within New Zealand or it's territories. Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when warranty service is requested.

3. This warranty only applies if the product has been installed and used in accordance with the manufacturer's recommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers normal domestic use only (also Clip & Trim Professional use) and does not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.

4. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:

• Cabinet Parts
• Microwave Oven cook plates
• User replaceable Batteries
• Kneader mounting shaft unit and Heads, Cutters, Foils, Blades and other accessories
• Noise or vibration that is considered normal
• Wear and tear from normal use

5. To claim warranty service, when required, you should:

• Telephone Panasonic's Customer Care Centre on 09 2720178 or visit our website referred to below and use the Service Centre Locator for the name/address of the nearest Authorised Service Centre.
• Send or take the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt as a proof of purchase date. Please note that freight and insurance to and / or from your nearest Authorised Service Centre must be arranged by you.

6. The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or re-installation of a product, including costs related to the mounting, de-mounting or remounting of any screen, (and any other ancillary activities), delivery, handling, freighting, transportation or insurance of the product or any part thereof or replacement of and do not extend to, and exclude, any damage or loss occurring by reason of, during, associated with, or related to such installation, de-installation, re-installation or transit.

Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of New Zealand, however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations for your product, please telephone our Customer Care Centre on 09 2720178 or visit our website and use the Service Centre Locator.

Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other conditions, warranties, guarantees, rights and remedies expressed or implied by the Consumer Guarantees Act of New Zealand and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations and liabilities.

THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE) SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES

If you require assistance regarding warranty conditions or any other enquiries, please visit the Panasonic New Zealand website www.panasonic.co.nz or contact by phone on 09 2720178 If phoning in, please ensure you have your operating instructions available.

Panasonic New Zealand Customer Care Centre

Phone: 09 2720178

Fax: 09 2720129

Email: customerservice@nz.panasonic.com

Website: www.panasonic.co.nz/support