Kogan 11kg/8kg Washer Dryer Combo User Guide

Safety & Warnings

• Read all instructions in this guide before using this product. Retain this guide for future reference.
• This appliance can be used by children aged 8 years and above, as well as persons with reduced physical, sensory, or mental capabilities, provided they are supervised or instructed in safe usage.
• Do not allow children to play with the appliance.
• Keep children under 3 years away from the dryer unless continuously supervised.
• If using a power board or portable power unit, keep it dry and away from water splashes. Do not share the socket with other electrical appliances. Avoid using loose plugs or sockets.
• Ensure the power plug is easily accessible during use. Unplug the machine and turn off the water tap when not in use, cleaning, or in case of power failure. Avoid plugging or unplugging with wet hands.
• Do not bend, stretch, twist, or overload the power cord.
• If the power cord or plug is damaged, cease use immediately and contact help.Kogan.com for support.
• Avoid installing the washing machine in bathrooms or damp areas. Do not wash the machine with water or place wet clothes on the control panel.
• Keep the machine out of direct sunlight and away from heat sources.
• Do not place the machine on carpets or areas without floor drains if it has a drainage function.
• This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments, farmhouses, by clients in hotels, motels, bed & breakfast and other residential environments.
• Use new water inlet hoses. Never reuse old hoses.
• Ensure the water pressure is between 0.03MPa and 0.85MPa. Do not use water hotter than 50°C.
• Securely connect the faucet and inlet hose. Ensure fittings are tightly sealed.
• Do not place hot or heavy items on the washing machine.
• Never place flammable substances, such as kerosene or gasoline, near or inside the washing machine.
• Do not wash waterproof or buoyant items like raincoats, bicycle covers, or down products, as these may cause vibration or damage.
• Keep the lid closed during the spin cycle.
• Do not attempt to disassemble, repair, or modify the appliance yourself.

Safety Instructions

• The appliance corresponds to protection class I and may only be connected to a plug with a protective conductor that has been installed properly. When connecting the appliance to the mains, make sure that the mains voltage is correct. More information is available on the rating plate.
• The appliance has a washing & spinning capacity (max. weight of dry wash load) of 9kg and drying capacity (max. weight of dry wash load) of 6kg.
• Do not use any solvents (e.g. turpentine, benzene), detergents containing solvents, scouring powder, glass or general-purpose cleaners or flammable fluids; do not machine wash fabrics that have been treated with solvents or flammable liquids.
• The tumble dryer is not to be used if industrial chemicals have been used for cleaning.
• Lint must not be allowed to accumulate around the tumble dryer.

Electrical Safety

• Ensure the rating plate's connection parameters (fuse rating, voltage, and frequency) match your electricity supply. If uncertain, consult a qualified electrician.
• Proper earthing is required for safe operation. If in doubt, have your household wiring inspected by a qualified electrician.
• Do not pull the power cord; always hold the plug when disconnecting.
• Avoid handling the plug with wet hands.
• Do not kink, clamp, or damage the power cord or plug.
• If the power cable is damaged, it must be replaced. Cease use immediately and contact help.Kogan.com for support.
• Do not use extension cords or multi-socket adapters.
• Ensure the power plug is always accessible for disconnection.
• If the appliance overheats, disconnect the power immediately.
• Ensure there is proper access to the electrical outlet so it is possible to disconnect the appliance by unplugging the plug.

Warning: The appliance must not be supplied through an external switching device, such as a timer or connected to a circuit that is regularly switched on and off by a utility.

Risk of Damage

• Adhere to the rated load capacity specified in this user guide.
• Never operate the appliance without the door filter installed.
• Avoid drying clothes that haven't been properly spun.
• Keep the appliance away from direct sunlight and humid environments.
• Disconnect the power before cleaning or maintenance and avoid spraying the appliance with water.

Explosion and Fire Hazards

• Do not dry items containing flammable substances such as kerosene or alcohol; this may cause an explosion.
• Never dry unwashed items in the appliance.
• Wash items contaminated with cooking oil, petrol, or other chemicals in hot water with extra detergent before drying.
• Avoid drying foam rubber, shower caps, waterproof textiles, or rubber-backed articles.
• Use fabric softeners as per manufacturer instructions.
• Oil-affected items may spontaneously ignite. Wash them thoroughly before drying and avoid piling or stacking them.
• Empty all pockets to prevent lighters or matches from entering the appliance.
• Never stop the dryer mid-cycle unless all items are promptly removed and spread out to dissipate heat.
• Clean the lint trap regularly and ensure ventilation openings remain unobstructed.
• Do not damage the refrigerant circuit.

Components

• Water Supply Hose: A coiled hose for connecting to the water supply.
• Caps (x4): Four plastic caps to cover transit bolt holes.
• Spanner: A tool for adjusting the appliance's feet.
• User Guide: This document.

Overview

The washer dryer features the following components:

• Detergent compartment: For adding detergent, bleach, and fabric softener.
• Control panel: Contains buttons and a display for operating the appliance.
• Washer door: The main door for loading and unloading laundry.
• Wash/Spin tub: The internal drum where laundry is washed and spun.
• Adjustable leg: Feet at the base of the appliance for leveling.
• Water inlet valve: Connects to the water supply.
• Power cord: For connecting the appliance to the electrical supply.
• Body: The main external casing of the appliance.

Diagram Description: An illustration of the front-loading washer dryer, showing the location of the detergent compartment, control panel, washer door, wash/spin tub, and adjustable leg. The water inlet valve and power cord are shown connected to the rear/side.

Installation

Proper installation is crucial for safe and efficient operation.

• Handling and installation require two or more persons due to the appliance's weight. Use protective gloves to avoid cuts during unpacking and installation.
• If stacking a dryer on top of the washing machine, contact help.Kogan.com to confirm compatibility.
• Do not lift or move the appliance using the worktop or top lid.
• Keep children away from the installation site. After unpacking, check the appliance for transport damage. Do not operate if damaged; contact help.Kogan.com.
• Store packaging waste (plastic, Styrofoam) out of reach of children to prevent suffocation.
• The appliance must be disconnected from the power supply before any installation operation to prevent electric shock.
• During installation, ensure the power cable is not damaged, to avoid fire or electric shock.
• Only turn on and operate the appliance after installation is complete.
• Do not install the appliance in extreme conditions: poor ventilation, temperatures below 5°C or above 35°C.
• Ensure the four feet are stable and rest on the floor. Adjust them as needed and check the appliance is level using a spirit level.
• For wood or "floating" floors, secure a 60 x 60 x 3cm sheet of plywood to the floor before placing the appliance.
• For cold fill only models, do not connect to the hot water supply.
• For models with hot fill, the hot water inlet temperature must not exceed 60°C.
• The washing machine is fitted with transport bolts to prevent internal damage during transport. These bolts must be removed before use. Cover the openings with the 4 enclosed plastic caps after removal.
• After installation, wait a few hours for the appliance to acclimate to the room's environmental conditions before starting.
• Ensure ventilation openings in the base are not obstructed by carpets or other materials.
• The supply water pressure must be in the 0.03-1 MPa range.

Risk of Injury and Damage

• Improper handling can result in injury. The appliance is heavy; always use assistance for transport.
• Clear obstacles from the transport route and installation location (e.g., open doors, floor objects).
• Do not use the open door as a handhold.
• Remove all packaging materials before use.
• Inspect the appliance for visible external damage before setup. Do not install or use damaged appliances.

Installation Position

• Avoid installing behind a locked door, sliding door, or door with hinges on the opposite side, as this may restrict full door opening.
• Ensure floor clearance is not obstructed by deep pile carpets or similar objects, which can cause heat build-up and interfere with operation.
• Install in a clean area where dirt does not accumulate. Ensure sufficient air circulation around the appliance. Avoid obstructing front air inlets or rear air intake grilles.
• Place on a firm and level surface to minimize vibration and noise during dryer operation.
• Never remove the appliance's feet; they are essential for stability.
• Install on a hard, flat, and skidproof ground. Do not place on soft carpet, wooden floors, platforms, or brackets.

Remove the Transit Bolts

To protect the machine during transportation, four bolts are located on the rear. These must be removed before operation.

1. Unscrew the four transit bolts using the supplied spanner.
2. Fit the four caps over the bolt holes.
3. Store the transit bolts; they will be required when transporting the appliance.

Diagram Description: An illustration showing the rear of the washing machine with three steps indicated for removing transit bolts: 1. Unscrewing a bolt with a spanner. 2. Fitting a cap into a bolt hole. 3. Storing the bolts. Another diagram shows the base of the machine with 'Base protection' indicated.

Level Adjusting

Ensure the appliance is level for optimal performance.

1. Once in its permanent operating position, check if the appliance is level using a spirit level or plumb line. The appliance is level if the frame line is parallel with the plumb line.
2. To adjust the appliance, loosen the nut on the adjustable leg using the spanner and rotate the leg to raise or lower the appliance.
3. Once level, retighten the nut.
4. To check stability, place hands diagonally on the washer, press, and shake slightly.

Diagram Description: An illustration showing how to check if the appliance is level using a plumb line. Another diagram illustrates adjusting the feet: showing a 'Loosen' nut, 'Tighten' nut, and 'Down'/'Up' arrows for leg movement, with text 'Screw on the Lock nut by wrench'.

Connecting the Water Supply Hose

1. Ensure the sealing washer is firmly seated.
2. Attach the curved end of the hose to the inlet valve of the washing machine, tightening the coupling nuts securely by hand.
3. Attach the straight end of the hose to the tap, tightening the coupling nuts securely by hand.
4. Turn on the taps and check for leaks. Tighten coupling nuts firmly if any leakage occurs. If water pressure is too strong, close the water tap completely then open it slightly.

• Do not use water hotter than 50°C.
• If your faucet is not suitable, consult a licensed trade professional or contact help.Kogan.com for support.

Diagram Description: An illustration showing the connection of the water supply hose to a tap and the washing machine inlet valve. Labels include 'Tap', 'Sealing washer', 'Tap End', 'Inlet Hose', and 'Twist'.

Caution:

• This machine has both cold and hot water inlets. Do not mix the cold and hot water pipes, as this may cause damage or pose safety risks.
• If using cold water only (hot water alone is prohibited), use the valve cover to seal the hot water inlet to prevent leakage.
• The hot water supply temperature must not exceed 50°C to avoid damaging the washing machine.

Installing the Drain Hose

1. When not in operation, the drain hose can be stored at the back of the washing machine.
2. During operation, place the drain hose into a sink or drain no higher than 1200mm high.

Diagram Description: Two illustrations showing the drain hose. One shows it coiled at the back of the machine. The other shows it routed to a sink or drain, with a vertical line indicating a maximum height of 1200mm. 'Drain hose stay' is also indicated.

Note: Do not remove the drain hose stay; otherwise, it will lead to drainage problems.

Before First Use

1. Ensure the four transit bolts have been removed. Leave the appliance to stand for at least 2 hours after transporting.
2. Use a soft cloth to clean the inside drum.
3. Place some clean rags into the drum.
4. Connect the power cord and press the Power button.
5. Select the 'Tub Clean' program before the first time washing.
6. After this program finishes.

Note: During drying, the compressor and water will generate some noise, which is entirely normal.

• For consistent drying results, sort laundry by fabric type and select the appropriate drying program.
• Before drying, close zippers, hooks, eyelets, buttons, and tie fabric belts securely.
• Remove any objects from pockets, such as lighters and matches.
• Sew in or remove underwiring from bras before drying.
• Close duvet covers and pillowcases to prevent small items from getting rolled up inside them.
• Keep jackets open and unzip any long zippers to allow textiles to dry evenly.
• Avoid over-drying clothes, as excessive drying can lead to increased wrinkling.
• Do not dry items that contain rubber or similar elastic materials.
• Maintain cleanliness in the vicinity of the tumble dryer. Accumulation of coal dust or flour can pose an explosion risk.
• The door should only be opened after the tumble dryer's program has finished to prevent scalding from hot steam or an overheated drying machine.
• Clean the lint filter and empty the water tank after each use to prevent prolongation of drying time and excessive energy consumption.
• Do not dry clothes that have undergone dry-cleaning processes.

Operation

Diagram Description: An illustration of the control panel with numbered callouts corresponding to the descriptions below.

1. Program Select Knob: Turn the knob to select a program. Turn to the 'Off' position to turn the dryer off.
2. Display: Shows the current settings, estimated program time remaining, and status messages.
3. '+' Button: Increases the value or setting for options like wash time, water temperature, spin speed, or rinse cycles.
4. '-' Button: Decreases the value or setting for options like wash time, water temperature, spin speed, or rinse cycles.
5. Stain Button: Activates the stain wash function, optimizing the cycle for specific stains (oil, juice, paint, coffee, red wine, mud). Press to cycle through stain types. Press and hold for 3 seconds to activate the mud function. Note: Stain wash may not be available for all programs; results vary by detergent.
6. Start/Pause button: Press to start or pause the program cycle. Press and hold for 3 seconds to activate a specific function (e.g., child lock, buzzer).
7. Temperature button: Selects washing temperature. Use '+' and '-' buttons to adjust. Press and hold for 3 seconds to activate/deactivate child lock. Note: Temperature ranges may vary by program.
8. Speed button: Adjusts spin speed. Use '+' and '-' buttons to adjust. Note: Some programs have maximum spin speed restrictions. Use lower speeds for delicates and higher speeds for robust materials.
9. Rinse button: Selects the number of rinse cycles (0 to maximum allowed).
10. Dry button: Sets drying type and duration. Press to activate drying mode. Toggle between automatic ('A') and timed drying. Adjust duration as needed. The dry icon illuminates when active. Note: Ensure the water tap is on during drying and avoid overloading the drum.
11. Delay button: Schedules a wash cycle to finish at a specific time (up to 24 hours). Press Start/Pause to activate. Note: To modify or cancel, turn the power knob and reconfigure settings.
12. Antiwrinkle button: Activates an anti-wrinkle function, providing 8 hours of intermittent drum movement after the program to reduce wrinkles. Not compatible with drying programs.

Door Lock

• Lock: The door locks automatically when the machine is operating and cannot be opened during the cycle.
• Unlock: To unlock while running, press the START/STOP button. The door unlocks once the drum stops spinning.
• If power is disconnected or during an outage, the door cannot be unlocked automatically.
• The door cannot be opened if the water or drum temperature is high for user safety.
• Opening the door during operation may cause froth overflow; clean with a towel if this occurs.

Note: Always ensure the cycle has finished and the drum has stopped before attempting to open the door.

Detergent Compartment

Powder Detergents: Dissolve undissolved powder detergents in water before pouring into the compartment to avoid residue.

Liquid Detergents & Bleach: Use low-foam liquid synthetic detergents for best results. Dilute concentrated liquid detergents before pouring.

Fabric Softener: Add to the designated compartment before starting the wash; it will be dispensed during the final rinse. Dilute concentrated softeners if necessary, ensuring the liquid does not exceed the maximum fill line.

Liquid Detergents for Quick Duty Program: Can be added to enhance washing performance with the Quick Duty program.

Diagram Description: An illustration of the detergent drawer, showing compartments labeled 'Powder detergent/ Liquid detergent & bleach', 'Fabric softener', and 'Liquid detergents'.

Detergent Usage Guidelines

• Do not use high-foam washing powders or detergents, as they can interfere with the machine's operation.
• Always use detergents according to the manufacturer's recommendations for optimal washing performance.
• Using too much detergent may cause excessive foaming, hindering the rinse process and leading to operational issues.
• Choose detergents based on the type and colour of clothes, water temperature, and stain type for effective cleaning results.

Program Guide

Instructions and Special Features

Normal Clothes

Method: Load clothes into the drum and close the door carefully.

• Add detergent or washing powder to the detergent compartment.
• Turn on the water tap, ensure the drainpipe is in place, and plug in the machine.
• Turn on the power.
• Select a suitable program using the program knob.
• Choose appropriate settings or functions as needed.
• Press the Start/Stop button to begin the wash cycle.
• When the wash is complete, a buzzer will sound.
• Ensure no clothes are caught in the door when closing it to avoid damaging the door gasket.

Wool Program

Method: Turn on the power and select the Wool program.

Attention:

• Confirm the care label on the clothing before washing.
• Remove clothes immediately after washing to prevent deformation.
• Do not set the temperature above 40°C to avoid fabric damage.
• Use a specialised wool detergent for improved results.
• Separate light-coloured clothes from dark-coloured ones.

Delay Wash

Method:

1. Turn on the power and select the desired program and settings.
2. Press the Delay button to set the finishing time in one-hour increments, up to 24 hours.
3. Press the Start/Pause button to activate the delay wash function.

Attention:

• To change or cancel the scheduled time, turn the power knob and reset.
• The delay time depends on factors like water pressure, clothes type, and temperature.
• The setting time will display for 5 seconds after confirmation.

Mid-Cycle Add

Allows you to add clothes mid-cycle.

Method:

1. Press the Start/Stop button until the drum stops, and the door lock indicator turns off.
2. Open the door, add clothes, and close the door.
3. Press the Start/Stop button to continue washing.

Attention:

• Do not forcibly open the door as it may damage the machine or cause safety risks.
• Use a towel to prevent water or foam from spilling when opening the door with a full drum.

Child Protection Mode

• The door locks automatically when the machine starts if opened previously.
• The motor will run briefly before unlocking the door temporarily.
• If the door remains open during the wait, the machine will stop.

Buzzer

The buzzer will sound at the end of a program when this feature is active.

Set/Cancel Method: With the power on, press and hold the Start/Pause button until the buzzer sounds. Release the button to confirm the setting. Repeat the action to cancel.

Child Lock

Prevents unintended operation while the machine is running.

Set/Cancel Method: With the power on, press and hold the Temp button for 3 seconds until the buzzer sounds. The door will remain locked, and all buttons except the power button will be disabled. Repeat the action to cancel the child lock.

Drying Program

Method:

1. Turn on the power and select the drying program using the program knob.
2. Use the Dry button to select automatic or timed drying.
3. Press the Start/Stop button to begin the cycle.

Attention:

• Ensure the water tap is on during drying for cooling.
• Avoid overloading the drum to improve drying performance.
• Run a spin cycle before starting a dry-only process.
• Untie clothes before loading to prevent wrinkles.
• Larger or thicker items may require additional drying cycles.

Stain Wash

Optimises the wash cycle for specific stain types.

Method:

1. Turn on the power and select a program.
2. Press the Stain button to cycle through the various stain wash functions.
3. Suitable for removing stains like oil, juice, coffee, red wine, mud, and paint.

Attention:

• Not all programs support the stain wash function.
• Washing performance may vary based on the detergent used.

Cleaning & Care

Regular maintenance and cleaning help ensure a longer lifespan for your washer-dryer. Always disconnect the power supply before performing any maintenance tasks.

Machine Body

• Use a soft cloth to wipe the machine body after each use.
• For heavy dirt, use a cloth dampened with mild detergent or soapy water.
• Do not spray or flush the machine directly with water.
• Avoid using abrasive cleaners, diluents, petrol, or alcohol.

Door Seal

• Wipe the gasket with a cloth after every wash to remove moisture.
• Check and remove any small items, such as brooches or debris, to prevent damage.

Detergent Compartment

• Clean the detergent compartment regularly.
• Remove the compartment and rinse it thoroughly with water before reassembling.

Diagram Description: An illustration showing how to remove the detergent compartment, with indicators for 'Press here' and 'Pull out'.

Water Inlet Valve

Frequency: once a year

1. Disconnect the inlet pipe.
2. Remove the filter screen from the valve.
3. Use a toothbrush to clean the filter screen.
4. Reassemble the filter and reconnect the inlet pipe.

Diagram Description: An illustration of a hand cleaning a filter screen within a water inlet valve.

Tub Clean

Frequency: once a month

The drum clean function can clean the inner and external drum. Attention: Do not place clothes and detergent in the machine when using the drum clean function.

Frozen Water Inlet

In the event of below freezing environments, if the water inlet freezes:

1. Wrap the water tap and connector with hot towels.
2. Detach the inlet pipe and place it in 50°C hot water.
3. Pour 2-3 liters of 50°C hot water into the drum.
4. Reattach the inlet pipe, open the water tap, and run the machine. Check if the inlet and drainpipes are functioning properly.

Diagram Description: An illustration showing the water supply connection to the machine, labeled 'Water supply', 'Connection side', and 'Inlet pipe'.

Dryer Air Outlet Cleaning

Frequency: After every 100 drying cycles or if drying performance decreases.

Lint and dust can accumulate, affecting performance. Clean as follows:

1. Wet a small brush under running water.
2. Insert the brush into the designated area, twist inward, and pull out to remove lint.
3. Repeat until no visible lint remains.

Diagram Description: An illustration of the inside of the dryer drum, highlighting four areas to be cleaned with a brush.

Pump Filter Cleaning

Frequency: Once a month

1. Press the pump groove to open the filter cover.
2. Attention: Allow hot water inside the machine to cool before opening.
3. Turn the filter counterclockwise to remove it.
4. Rinse the filter under water to remove debris.
5. Reinstall the filter by turning it clockwise, ensuring it is tightly secured.

Attention:

• A loose filter may cause water leakage.
• Do not clean the filter while the machine is in operation.

Diagram Description: An illustration showing the location of the 'Pump cover groove'.

Specifications

Troubleshooting

Error Codes

Notes

(Blank section for user notes)

Need more information?

We hope this user guide has given you the assistance needed for a simple set-up.

For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.Kogan.com.

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