PRISM+ Sentry Pro User Manual

Product Introduction

Please read this manual carefully before installation and use of the product. Failure to abide by these instructions may lead to issues that will void your warranty. PRISM+ will not be held responsible for any injuries and problems arising from such issues. Please ensure that this product is installed only by an authorized PRISM+ installer.

Door Compatibility Guide

The PRISM+ Sentry Pro smart lock is suitable for doors with the following specifications:

• Door Thickness: Under 30mm
• Door Handedness: Suitable for both right and left side opening doors.
• Direction of Opening: Suitable for inward and outward opening doors.

The default accessory kit is suitable for door thickness of under 30mm. Product size and layout may differ slightly due to design and product updates. The pictures used in this guide are for reference only.

Preparation and Installation

1. Confirm The Opening Direction:

This smart lock is suitable for inward and outward opening doors and both left and right side handing.

[Diagram showing different door opening directions and lock handing]

2. Tools Required:

The following tools are required for installation:

• Hole saw (1")
• Electric drill
• Tape measure
• Pencil

[Icons representing Hole saw, Electric drill, Tape measure, Pencil]

3. Installation Dimensions:

[Diagram showing the dimensions for lock installation]

4. Final Checklist:

• After the installation is complete, try to unlock the door with a key to see if the mechanical connection is normal.
• Try to use the passcode (e.g., 123456#) and see if the keypad wakes up.
• Pair the lock to the mobile app before usage.

Product Anatomy

The PRISM+ Sentry Pro consists of the following components:

• Front panel
• Standoffs
• Rear sealing panel
• Rear panel fixing screws
• Front & rear connecting screws
• Rear panel
• Lithium Battery
• Battery cover
• Side buckle box
• Installation pad
• Installation pad 2
• Brackets
• Screws
• Side buckle box
• Keycard
• Mechanical key

[Diagram showing the front panel with keypad, fingerprint sensor, doorbell button, and face recognition area. Also shows the rear panel and side buckle box with labels for each component.]

Unlocking Methods:

Product Setup Instructions

You are required to set up the administrator password of the PRISM+ Sentry Pro via the PRISM+ Connect App.

[Diagrams illustrating the setup process within the PRISM+ Connect App]

Pairing Instructions

1. Touch the keypad to wake up the lock.
2. In the PRISM+ Connect App, navigate to the 'My devices' screen.
3. Select the '+' icon on the top right of the 'My devices' screen.
4. Select, 'Locks' > 'Sentry Pro'.
5. Tap 'Continue' and follow the on-screen instructions until your lock connects.

[Screenshots from the PRISM+ Connect App showing the pairing process: 'My devices' screen, selecting '+', selecting 'Locks' > 'Sentry Pro', and the 'Continue' button.]

Resetting the Lock

1. Open the back panel of the gate lock.
2. Use a sharp object to press the reset button.
3. When prompted, enter 000# and the reset is successful.

Warranty Information

1. PRISM+ offers a comprehensive 2-year warranty from the date of purchase and installation.
2. The warranty is void if:
   • The product is not installed by an authorized PRISM+ installer.
   • The product is not used with a spring-loaded door closer.
   • There is a failure to use the product according to the instruction manual.
   • Damage is caused by external factors such as natural causes and water ingress.
3. For products out of warranty, a reasonable fee will be charged for repair and maintenance services.
4. PRISM+ reserves the final right of interpretation and is subject to change without prior notice.

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance between the radiator and your body.