User Manual for AOC models including: U28G2XU2 BK, 28 Inch LCD Monitor, U28G2XU2 BK 28 Inch LCD Monitor, LCD Monitor, Monitor
AOC U28G2XU2/BK
AOC G2 U28G2XU2 28 Inch 3840 x 2160 Pixels 4K Ultra HD HDMI DisplayPort Gaming Monitor
File Info : application/pdf, 28 Pages, 2.48MB
DocumentDocumentLCD Monitor User Manual U28G2XU2/BK www.aoc.com ® ©2022 AOC.All Rights Reserved 1 Safety ................................................................................................................................................................................... 1 National Conventions ................................................................................................................................................ 1 Power ........................................................................................................................................................................ 2 Installation ................................................................................................................................................................. 3 Cleaning .................................................................................................................................................................... 4 Other ......................................................................................................................................................................... 5 Setup .................................................................................................................................................................................... 6 Contents in Box......................................................................................................................................................... 6 Setup Stand & Base.................................................................................................................................................. 7 Adjusting Viewing Angle............................................................................................................................................ 8 Connecting the Monitor ............................................................................................................................................. 9 Wall Mounting.......................................................................................................................................................... 10 Adjusting ..............................................................................................................................................................................11 Hotkeys ....................................................................................................................................................................11 OSD Setting ............................................................................................................................................................ 12 Luminance ................................................................................................................................................... 13 Color Setup.................................................................................................................................................. 14 Picture Boost ............................................................................................................................................... 15 OSD Setup................................................................................................................................................... 16 PIP Setting ................................................................................................................................................... 17 Game Setting............................................................................................................................................... 18 Extra ............................................................................................................................................................ 19 Exit............................................................................................................................................................... 20 LED Indicator .......................................................................................................................................................... 21 Troubleshoot....................................................................................................................................................................... 22 Specification ....................................................................................................................................................................... 23 General Specification .............................................................................................................................................. 23 Preset Display Modes ............................................................................................................................................. 24 Pin Assignments...................................................................................................................................................... 25 Plug and Play .......................................................................................................................................................... 26 i Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority. 1 Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug. Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges. Do not overload power strips and extension cords. Overloading can result in fire or electric shock. To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A. The wall socket shall be installed near the equipment and shall be easily accessible. 2 Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care. Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor. Do not place the front of the product on the floor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions. Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor. To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty. See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand: Installed with stand 12 inches 30cm 4 inches 10cm 4 inches 10cm Leave at least this much space around the set 4 inches 10cm 3 Cleaning Clean the cabinet regularly with a water-dampened, soft cloth. When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case. Please disconnect the power cord before cleaning the product. 4 Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level. 5 Setup Contents in Box Monitor * * CD Manual Warranty Card Stand * * * Base * Power Cable DP Cable HDMI Cable Audio Cable USB Cable Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation. 6 Setup Stand & Base Please setup or remove the base following the steps as below. Setup: Remove: 7 Adjusting Viewing Angle For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor as below: -5° 23° 130mm NOTE: Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage. Warning 1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. 2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel. 8 Connecting the Monitor Cable Connections In Back of Monitor and Computer: 10 86 5 2 11 7 4 3 9 1 1. Power 2. DP-1 3. DP-2 4. HDMI-1 5. HDMI-2 6. USB-PC(USB upstream) 7. USB3.2 Gen1 8. USB3.2 Gen1+charging 9. Earphone 10. USB3.2 Gen1 11. USB3.2 Gen1 Connect to PC 1. Connect the power cord to the back of the display firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the display signal cable to the video connector on the back of your computer. 4. Plug the power cord of your computer and your display into a nearby outlet. 5. Turn on your computer and display. If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting. 9 Wall Mounting Preparing to Install An Optional Wall Mounting Arm. This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps: 1. Remove the base. 2. Follow the manufacturer's instructions to assemble the wall mounting arm. 3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor. 4. Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC. 0° 90° -5° * Display design may differ from those illustrated. Warning 1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. 2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel. 10 Adjusting Hotkeys 1 23 4 5 1 Source/Exit 2 Game Mode/< 3 Dial Point/> 4 Menu/Enter 5 Power Power Press the power key to turn on/off the monitor. Menu/Select Activate the OSD menu or function adjustment confirmation. Game Mode/< When there is no OSD, press "<" key to open game mode function, then press "<" or ">" key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types. Dial Point/> When there is no OSD, press Dial Point button to show / hide Dial Point. Source/exit When the OSD menu is off, press this key to activate the signal source switching function, press this key continuously to select the signal source displayed in the information bar, and press the menu key to adjust to the selected signal source. When the OSD menu is active, this button acts as an exit key (to exit the OSD menu) 11 OSD Setting Basic and simple instruction on the control keys. PIP Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra Exit Contrast Brightness Eco Mode 50 90 Standard Gamma DCR HDR Mode Gamma 1 Off Off 1). Press the MENU-button to activate the OSD window. 2). Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it. 3). Press < or > to change the settings of the selected function. Press AUTObutton to exit. If you want to adjust any other function, repeat steps 2-3. 4). OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. Notes: 1). If the product has only one signal input, the item of "Input Select" is disable to adjust. 2). If the screen size of the product is 4:3 or the input signal resolution is the native resolution, then the item "Image Ratio" is invalid. 3). The four states of ECO mode (except standard mode), DCR, DCB mode and window highlight can only display one state at a time. 12 Luminance PIP Luminance Color Setup Picture Boost OSD Setup PIP Setting Game Setting Extra Exit Contrast Brightness Eco Mode 50 90 Standard Gamma DCR HDR Mode Gamma 1 Off Off Contrast Brightness 0-100 0-100 Standard Contrast from Digital-register. Backlight Adjustment Standard Mode Text Text Mode Internet Internet Mode Eco mode Game Movie Game Mode Movie Mode Sports Sports Mode Reading Reading Mode Uniformity Uniformity Mode Gamma1 Adjust to Gamma 1 Gamma Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3 Off DCR On Disable dynamic contrast ratio Enable dynamic contrast ratio HDR HDR Mode Off / DisplayHDR / HDR Picture / HDR Movie / HDR Game Off / HDR Picture / HDR Movie / HDR Game Disable or Enable HDR Disable or Enable HDR Mode Note: When HDR is detected, the HDR option is displayed for adjustment; when HDR is not detected, the HDR Mode option is displayed for adjustment. 13 Color Setup Color Setup Color Temp. DCB Mode DCB Demo Picture Boost Warm Off Off OSD Setup PIP PIP Setting Red Green Blue Game Setting 50 50 50 Extra Exit Luminance Color Temp. DCB Mode DCB Demo Red Green Blue Warm Normal Cool sRGB User Full Enhance Nature Skin Green Field Sky-blue Auto Detect OFF Red Green Blue on or off on or off on or off on or off on or off on or off on or off 0-100 0-100 0-100 Recall Warm Color Temperature from EEPROM. Recall Normal Color Temperature from EEPROM. Recall Cool Color Temperature from EEPROM. Recall SRGB Color Temperature from EEPROM. Red Gain from Digital-register Green Gain Digital-register. Blue Gain from Digital-register Disable or Enable Full Enhance Mode Disable or Enable Nature Skin Mode Disable or Enable Green Field Mode Disable or Enable Sky-blue Mode Disable or Enable AutoDetect Mode Disable or Enable DCB Mode Disable or Enable Demo Red gain from Digital-register. Green gain from Digital-register. Blue gain from Digital-register. Note: When "HDR Mode" under "Luminance" is set to a non-off state, all items under "Color Setup" cannot be adjusted. 14 Picture Boost Picture Boost Bright Frame Frame Size OSD Setup PIP PIP Setting Game Setting off 14 Brightness Contrast Extra 50 50 Exit Luminance H. Position V. Position Color Setup 0 0 Bright Frame Frame Size Brightness Contrast H. position V. position on or off 14-100 0-100 0-100 0-100 0-100 Disable or Enable Bright Frame Adjust Frame Size Adjust Frame Brightness Adjust Frame Contrast Adjust Frame horizontal Position Adjust Frame vertical Position Note: 1). For a better viewing experience, adjust the brightness, contrast, and position of the brightening. 2). When the ,,HDR Mode" under ,,Luminance" is set to a non-off state, all items under ,,Picture Boost" cannot be adjusted. 15 OSD Setup OSD Setup Language Timeout Volume PIP PIP Setting Game Setting English 10 50 Extra H. Position V. Position HDMI1 Exit Luminance Color Setup Picture Boost 50 Transparence 25 0 Break Reminder Off 120Hz / 144Hz HDMI2 120Hz / 144Hz Language Timeout H. Position V. Position Volume HDMI1 Transparence Break Reminder HDMI2 5-120 0-100 0-100 0-100 120Hz / 144Hz 0-100 on or off 120Hz / 144Hz Select the OSD language Adjust the OSD Timeout Adjust the horizontal position of OSD Adjust the vertical position of OSD Volume Adjustment. Adjust the transparence of OSD Break reminder if the user continuously work for more than 1hrs 16 PIP Setting PIP PIP Setting PIP Setting Main Source Sub Source Game Setting Off HDMI1 DP1 Extra Exit Size Position Audio Luminance Color Setup Picture Boost Small Right-up Off Swap OSD Setup Off PIP Setting Main Source Sub Source Size PIP Position Audio Swap OFF / PIP / PBP HDMI1 HDMI2 DP1 DP2 HDMI1 HDMI2 DP1 DP2 Small / Middle / Large Disable or Enable PIP or PBP. Select main screen source. Select sub screen source. Select screen size. Right-up Right-down Left-up Set the screen location. Left-down On: PIP Audio Off: Main Audio Disable or Enable Audio Setup. On: Swap Off: non action Swap the screen source. 17 Game Setting Game Setting Game Mode Shadow Control Low Input Lag Extra Off Off Exit 50 Luminance Color Setup Game Color LowBlue Mode Off Overdrive Off Picture Boost OSD Setup 10 AMD FreeSync Frame Counter MBR PIP PIP Setting Off Off 0 Game Mode Shadow Control Low Input Lag Game Color LowBlue Mode Overdrive AMD FreeSync Frame Counter MBR FPS RTS Racing Gamer 1 Gamer 2 Gamer 3 off 0-100 On/Off 0-20 Reading / Office / Internet / Multimedia / Off Off Weak Medium Strong Boost On/Off Off / Right-up / Right-Down / LeftDown / Left-Up 0 ~ 20 For playing FPS (First Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy). Improves the image quality. For playing Racing games, Provides fastest response time and high color saturation. User's preference settings saved as Gamer 1. User's preference settings saved as Gamer 2. User's preference settings saved as Gamer 3. No optimization by Smart image game Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture. 1. If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture. 2. If picture is too white to be saw the detail clearly, adjusting from 50 to0 for clear picture Turn off frame buffer to decrease input lag Game Color will provide 0-20 level for adjusting saturation to get better picture. Decrease blue light wave by controlling color temperature. Adjust the response time. Adjust the AMD FreeSync Premium. Display V frequency on the corner selected Adjust the Motion Blur Reduction. Note: 1. When the "HDR Mode" under "Luminance" is set to a non-off state, the "Game Mode", "Shadow ControlGame Color" items under "Game Setting" cannot be adjusted. 2. The function MBR and Overdrive Boost are available only when AMD FreeSync Premium is off. 3. When MBR or Overdrive Boost is ON, the overall brightness will be darker than normal. 4. The function MBR or Overdrive Boost may cause abnormal display (image flicker, fuzzy and ghosting etc..). 5. The function MBR or Overdrive Boost are gaming-optimized mode. It is recommended to turn off when you are not using gaming function. 18 Extra Extra Input Select Off Timer Image Ratio Exit Auto 00 Wide Luminance Color Setup DDC/CI Reset Picture Boost Yes No OSD Setup PIP PIP Setting Game Setting Resolution : 3840(H)X2160(V) H. Frequency : 135KHz V. Frequency : 60Hz Input Select Off timer Image Ratio DDC/CI Reset 0-24hrs Wide 4:3 1:1 17" (4:3) 19" (4:3) 19" (5:4) 19"W (16:10) 21.5"W (16:9) 22"W (16:10) 23"W (16:9) 23.6"W (16:9) 24"W (16:9) 27"W (16:9) yes or no yes or no ENERGY STAR® or no Select Input Signal Source Select DC off time Select image ratio for display. Turn ON/OFF DDC/CI Support Reset the menu to default. (ENERGY STAR® available for selective models.) 19 Exit Exit Luminance Color Setup Picture Boost OSD Setup PIP PIP Setting Game Setting Extra Exit Exit the main OSD 20 LED Indicator Status Full Power Mode Active-off Mode LED Color White Orange 21 Troubleshoot Problem & Question Possible Solutions Power LED Is Not ON No images on the screen Picture Is Fuzzy & Has Ghosting Shadowing Problem Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Monitor Is Stuck In Active OffMode" Missing one of the primary colors (RED, GREEN, or BLUE) Screen image is not centered or sized properly Picture has color defects (white does not look white) Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply. Is the video cable connected correctly? (Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection. * VGA/HDMI/DP input is not available on every model. If the power is on, reboot the computer to see the initial screen (the login screen.) If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press hot-key (AUTO) to auto-adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using. The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key. Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer. Adjust H-Position and V-Position or press hot-key (AUTO). Adjust RGB color or select desired color temperature. Horizontal or vertical disturbances on the screen Regulation & Service Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press hot-key (AUTO) to auto-adjust. Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page. 22 Specification General Specification Panel Others Model name Driving system Viewable Image Size Pixel pitch Horizontal scan range Horizontal scan Size(Maximum) Vertical scan range Vertical Scan Size(Maximum) Optimal preset resolution Max resolution Plug & Play Power Source Power Consumption Physical Connector Type Characteristics Signal Cable Type Temperature Environmental Humidity Altitude U28G2XU2/BK TFT Color LCD 70.9 cm diagonal 0.16mm(H) x 0.16mm(V) 30k-255kHz 620.93mm 48-144Hz 341.28mm 3840x2160@60Hz 3840x2160@144Hz VESA DDC2B/CI 100-240V~, 50/60Hz, 1.5A Typical(Default brightness and contrast) 45W Max. (brightness = 100, contrast =100) 126W Standby mode HDMI×2DP×2USBEarphone 0.5W Detachable Operating 0°~ 40° Non-Operating -25°~ 55° Operating 10% ~ 85% (non-condensing) Non-Operating 5% ~ 93% (non-condensing) Operating 0~ 5000 m (0~ 16404ft ) Non-Operating 0~ 12192m (0~ 40000ft ) 23 Preset Display Modes STANDARD VGA VGA VGA VGA DOS MODE SVGA SVGA SVGA SVGA MAC MODE XGA XGA XGA HD HD SXGA SXGA WXGA+ WSXGA FHD FHD *** QHD (for DP) QHD UHD (for HDMI) UHD UHD UHD UHD UHD UHD RESOLUTION 640x480@60Hz 640x480@67Hz 640x480@72Hz 640x480@75Hz 720x400@70Hz 800x600@56Hz 800x600@60Hz 800x600@72Hz 800x600@75Hz 832x624@75Hz 1024x768@60Hz 1024x768@70Hz 1024x768@75Hz 1280x960@60Hz 1280x720@60Hz 1280x1024@60Hz 1280x1024@75Hz 1440x900@60Hz 1680x1050@60Hz 1920x1080@60Hz 1920x1080@120Hz 1920x2160@60Hz 2560x1440@144Hz 2560x1440@120Hz 3840x2160@30Hz 3840x2160@60Hz 3840x2160@75Hz 3840x2160@85Hz 3840x2160@100Hz 3840x2160@120Hz 3840x2160@144Hz HORIZONTAL FREQUENCY(kHz) 31.469 35 37.861 37.5 31.469 35.156 37.879 48.077 46.875 49.725 48.363 56.476 60.023 60 44.772 63.981 79.976 55.935 64.674 67.5 135.000 133.293 222.056 182.996 67.5 133.32 166.652 188.87 222.202 266.653 319.944 VERTICAL FREQUENCY(Hz) 59.94 66.667 72.809 75 70.087 56.25 60.317 72.188 75 74.551 60.004 70.069 75.029 60 59.885 60.02 75.025 59.887 59.954 60 120 59.988 143.912 119.998 30 60 75.001 85 100.001 120.006 143.989 24 Pin Assignments 19-Pin Color Display Signal Cable Pin No. Signal Name 1. TMDS Data 2+ 2. TMDS Data 2 Shield 3. TMDS Data 2- 4. TMDS Data 1+ 5. TMDS Data 1Shield 6. TMDS Data 1- 7. TMDS Data 0+ 8. TMDS Data 0 Shield Pin No. Signal Name Pin No. Signal Name 9. TMDS Data 0- 17. DDC/CEC Ground 10. TMDS Clock + 18. +5V Power 11. TMDS Clock Shield 19. Hot Plug Detect 12. TMDS Clock- 13. CEC 14. Reserved (N.C. on device) 15. SCL 16. SDA 20-Pin Color Display Signal Cable Pin No. 1 2 3 4 5 6 7 8 9 10 Signal Name ML_Lane 3 (n) GND ML_Lane 3 (p) ML_Lane 2 (n) GND ML_Lane 2 (p) ML_Lane 1 (n) GND ML_Lane 1 (p) ML_Lane 0 (n) Pin No. 11 12 13 14 15 16 17 18 19 20 Signal Name GND ML_Lane 0 (p) CONFIG1 CONFIG2 AUX_CH(p) GND AUX_CH(n) Hot Plug Detect Return DP_PWR DP_PWR 25 Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel. 26