Introduction
Thank you for purchasing a Panasonic product. Please read this instruction manual thoroughly to ensure correct and safe use.
Before use, be sure to read "Safety Precautions" (pages 4-7). Please confirm that the "Date of Purchase" and "Store Name" are filled in on the warranty card, and keep it carefully with this instruction manual.
Panasonic recommends registering your product on the "CLUB Panasonic" member site for customer registration. (Refer to P.22 for details).
Explore Panasonic Beauty WEB: http://panasonic.jp/beauty/purchase/. Please note that content and URLs on the website are subject to change without notice.
Table of Contents
This section helps you easily find frequently asked topics.
Safety Precautions
This section explains how to prevent harm to people and damage to property. The degree of harm or damage that may occur due to incorrect use is classified and explained.
⚠ WARNING: Indicates content that may lead to "death or serious injury."
⚠ CAUTION: Indicates content that may lead to "minor injury or property damage."
The following symbols explain the content to be observed:
- Ⓧ: Prohibited action.
- ❗: Mandatory action.
Illustrations of safety precautions may differ from the actual product.
Power Plug and Power Cord
⚠ WARNING
- Ⓧ Do not use the power cord bundled. (Risk of fire or electric shock)
- Ⓧ Do not damage the power cord or power plug. (Do not scratch, modify, forcibly bend, pull, twist, place heavy objects on, or pinch it.)
- Ⓧ Do not use if the power plug or power cord is damaged or hot.
- Ⓧ Do not use if the power plug fits loosely in the outlet. (Risk of electric shock, burns, or short circuit leading to fire)
- Ⓧ Do not plug or unplug the power cord with wet hands. (Risk of electric shock or injury)
- Ⓧ Do not wrap the power cord around the main unit when storing.
- Ⓧ Do not use or store the power cord twisted. (Risk of load on the power cord causing disconnection, electric shock, burns, or short circuit leading to fire)
❗ IMPORTANT
- ❗ When unplugging the power cord, always hold the power plug, not the cord. (Risk of load on the power cord causing disconnection, electric shock, burns, or short circuit leading to fire)
- ❗ Regularly clean dust from the power plug. (Risk of insulation failure due to moisture, leading to fire) → Unplug the power plug and wipe with a dry cloth.
- ❗ After use, always turn the power switch to [OFF] and unplug the power plug from the outlet. (Risk of fire or burns)
- ❗ Insert the power plug firmly all the way into the outlet.
- ❗ Do not use an extension cord; always use a dedicated 100V AC, 15A or higher outlet for Japan only. (Risk of fire or electric shock)
Illustration: A power plug is shown with "Japan Domestic AC 100V Only" and "15A or more, dedicated circuit."
In Case of Anomaly or Malfunction
⚠ WARNING
- ❗ Immediately stop use and unplug the power plug. (Risk of fire, electric shock, or injury)
Symptoms of anomaly/malfunction:
- No air comes out.
- Stops intermittently.
- Inside turns red and smoke comes out.
→ Immediately request inspection and repair from the retailer.
❗ IMPORTANT
- ❗ If sparks are visible from the air outlet during warm air use, stop use and remove any dust accumulated on the air outlet and air inlet. (Risk of burns or fire)
Main Unit
⚠ WARNING
- Ⓧ Do not block the air inlet, air outlet, high-penetration Nanoe outlet, or mineral minus ion outlet, or insert foreign objects like hairpins. (Risk of fire, electric shock, or burns)
- Ⓧ Do not leave the unit unattended with the power switch on. (Risk of fire)
- Ⓧ Do not use near flammable materials such as alcohol, benzine, thinner, spray, hair products, or nail polish remover. (Risk of explosion or fire)
- Ⓧ Never modify, disassemble, or repair the unit. (Risk of injury due to ignition or abnormal operation) → Consult the retailer for repairs.
- Ⓧ Do not store or allow infants to use the unit where they can reach it. (Risk of burns, electric shock, or injury)
❗ IMPORTANT
- Ⓧ Do not use in water, bathrooms, or damp places.
- Ⓧ Do not store in bathrooms, damp places, or where water can easily splash, such as on washstands. (Risk of electric shock or fire)
- Ⓧ Do not use with wet hands. (Risk of electric shock or short circuit leading to fire)
- Ⓧ Do not use for commercial purposes. Also, do not use in places where many unspecified people use it. (Risk of burns or fire due to continuous or excessive load)
- ❗ If you feel pain or abnormality on your skin or body, stop use immediately. (Risk of skin or body problems)
To Protect Your Hair
⚠ CAUTION
- Ⓧ Do not use if the air inlet is damaged. (Risk of hair getting tangled in the air inlet and damaging hair)
- ❗ Keep the air outlet at least 3 cm away from hair. (Risk of hair burning)
- ❗ Keep the air inlet at least 10 cm away from hair. (Risk of hair getting tangled in the air inlet and damaging hair)
Illustrations show recommended distances for hair dryer use.
Other Precautions
⚠ CAUTION
- Ⓧ Do not drop or hit the unit. (Risk of electric shock or fire)
- Ⓧ Use only for drying and styling human hair or skin. Do not use for drying pets, clothing, shoes, etc. (Risk of fire or burns)
- Ⓧ Do not allow infants to use the unit.
- Ⓧ The air outlet and set nozzle become hot, so do not touch them. (Risk of burns)
- Ⓧ Do not look into the air outlet during use. (Risk of injury from dust or foreign objects blowing out with the air)
Part Names and Functions
A detailed diagram labels the parts of the hair dryer:
- High-Penetration Nanoe Outlet
- High-Penetration Nanoe Lamp
- Mineral Minus Ion Outlets (2 locations)
- Air Inlet
- Air Outlet (Quick-drying Nozzle) (P.11)
- Display Panel
- Temperature Switching Button
- Ion Charge PLUS Panel (P.11)
- Handle
- Hanging Loop
- Bushing
- Power Cord
- Power Plug
Temperature Display and Mode Description
The mode changes each time you press the temperature switching button, depending on the position of the power switch. (When the power switch is turned on, it will be in warm air mode.)
TURBO / DRY Mode
Warm Air Mode
SET Mode
Warm Air Mode
- HOT: Weak warm air comes out.
Intelligent Warm Air Mode
Press and hold the temperature switching button (for 1 second or more).
- HOT: Blinks.
- Adjusts to room temperature, providing comfortable drying.
Warm/Cool Rhythm Mode
- HOT ↔ COLD: Alternating display.
- Detects room temperature and alternates between warm and cool air at optimal intervals.
Hair Tip Care Mode
- HOT ↔ COLD ↔ CARE: Alternating display.
- Detects room temperature and alternates between weak warm and cool air suitable for finishing hair tips.
Cool Air Mode
- COLD: Cool air comes out.
Scalp Mode
- SCALP: Gentle warm air for the scalp.
Skin Mode
- COLD ↔ SKIN: Weak cool air for skin care.
Note:
- The blue High-Penetration Nanoe lamp lights up in all modes, and air containing high-penetration Nanoe and mineral minus ions is emitted.
- In [HOT] and [S] (Warm/Cool Rhythm Mode, Hair Tip Care Mode) warm air, cool air comes out from around the warm air.
- If you select Intelligent Warm Air Mode, the mode will return to Intelligent Warm Air Mode even after pressing the temperature switching button to switch modes.
High-Penetration Nanoe & Double Mineral Function
This technology moisturizes the inside of your hair, making it lustrous, smooth, and beautiful. It also protects hair from friction damage from brushing and UV rays.
*Double Mineral refers to mineral minus ions generated from two zinc electrodes.
Illustration: Mineral Minus Ion Outlet.
What is High-Penetration Nanoe?
Nanoe are ultrafine particles of water that penetrate deep into the hair, increasing its moisture content.
- They are invisible to the eye.
- They are generated by collecting moisture from the air, so they may not be generated in low temperature or low humidity conditions. In such cases, minus ions are still generated.
What are Mineral Minus Ions?
Mineral minus ions are generated from zinc electrodes.
- They are invisible to the eye.
(Mineral Minus Ion Generation Method: High-voltage discharge method)
Ion Charge PLUS
This feature helps high-penetration Nanoe and mineral minus ions penetrate into the hair more easily.
How to Use: When using, hold the handle so that you touch the Ion Charge PLUS panel.
Illustration: ION CHARGE+ panel on the handle.
Mechanism of Ion Charge PLUS
- High-penetration Nanoe and mineral minus ions are negatively charged. Therefore, if you continue to apply them, the hair becomes negatively charged, and the negative charges repel each other, making it difficult for them to adhere to the hair.
- When you touch the panel, the accumulated negative charge escapes from the hair, making it easier for high-penetration Nanoe and mineral minus ions to adhere to the hair.
~Continuously penetrates hair, replenishing moisture and thoroughly moisturizing hair tips~
About the Quick-drying Nozzle
This nozzle improves drying speed by loosening wet hair strands with vertical strong and weak airflow.
- Using the set nozzle reduces the effectiveness of the quick-drying nozzle.
Illustration: A diagram shows the quick-drying nozzle with arrows indicating strong and weak airflow.
Notice
The perceived effect on hair varies among individuals. The effects of high-penetration Nanoe, mineral minus ions, and Warm/Cool Rhythm Mode/Hair Tip Care Mode (P.12-13) may be less noticeable for the following hair types:
- People with straight hair.
- People with very curly hair.
- People with naturally smooth hair that doesn't tangle easily.
- People who have had straightening perm within 3-4 months.
- People with short hair.
Illustrations show examples of straight hair and strong curly hair.
How to Use
Cannot be used overseas.
This product is for domestic use in Japan (AC100V). Using it with a voltage converter may cause malfunction.
Preparation
- Roughly dry hair with a towel or similar.
- Untangle hair with a brush or fingers.
- Plug the power plug into an outlet.
1. Select [TURBO] or [DRY] with the power switch.
Illustration: Power switch with TURBO, DRY, SET, OFF options.
2. Apply warm air to the entire hair.
POINT: By applying warm air to the roots of the hair, it dries quickly.
Illustration: A person drying their hair with the hair dryer.
3. When hair is about 90% dry, use Warm/Cool Rhythm Mode to make hair lustrous and well-managed.
- Select [↔] with the temperature switching button.
- Pass your fingers through the inside of your hair while applying air.
- Pass your fingers through your hair from the top of your head to the tips while applying air.
- Repeat steps 2 and 3 on the opposite side.
POINT: To ensure warm and cool air alternate effectively, dry one side at a time.
- Using the set nozzle reduces the effect.
Illustration: A person drying their hair with the hair dryer, showing the warm/cool rhythm mode.
4. Turn the power switch to [OFF].
5. Unplug the power plug from the outlet.
- After drying, style your hair with your fingers or a brush.
- After it has cooled sufficiently, store it in a place with low humidity.
If you are concerned about hair tip damage, use Hair Tip Care Mode.
- Select [SET] with the power switch and [↔] with the temperature switching button.
- Gather hair with your fingers and apply air to the hair tips from both the inside and outside.
- Repeat step 2 on the opposite side.
Illustration: A person drying their hair tips with the hair dryer.
Gently Dry Scalp (Scalp Mode)
Moisture remaining on the scalp can lead to stickiness and discomfort. Dry your scalp gently with warm air at approximately 60°C.
Perform this after hair is about 70% dry, following step 2 on P.12.
- Select [SCALP] with the temperature switching button.
- Lift hair with your fingers and dry the scalp. If it feels cold due to the ambient temperature, keep the dryer further from the scalp and apply air with [HOT].
- Select [HOT] with the temperature switching button and dry the entire hair.
*At room temperature 30°C.
Illustration: A person drying their scalp with the hair dryer.
Moisture Care for Skin (Skin Mode)
After bathing, use the air containing high-penetration Nanoe and mineral minus ions to keep your skin moisturized and supple.
Perform this after drying your hair, following step 3 on P.12.
- Select [SET] with the power switch and [COLD] with the temperature switching button.
- Hold the unit approximately 20 cm from your chin and swing it left and right for about 1 minute while applying air.
- Please close your eyes during use.
- Skin care with lotion or milky lotion should be done in the same way and at the same timing as usual.
Illustration: A person applying the hair dryer to their face for skin care.
Reducing Hot Air Sensation (Intelligent Warm Air Mode)
When warm air feels uncomfortable due to heat, the unit automatically controls the air temperature according to the room temperature, providing comfortable drying. If the room temperature is high (approx. 18°C or higher), the temperature will be lowered compared to normal warm air.
Diagram: Image showing room temperature vs. air temperature. Air temperature approx. 110°C at 20°C room temp, approx. 60°C at 30°C room temp.
Perform this when you want to reduce the hot air sensation, following step 2 on P.12.
- Select [TURBO] or [DRY] with the power switch and [HOT] with the temperature switching button.
- Press and hold the temperature switching button for 1 second or more. ([HOT] will start blinking.)
- Dry the entire hair.
Illustration: A person drying their hair with the hair dryer in intelligent warm air mode.
Notice
- If Intelligent Warm Air Mode is selected, the mode will return to Intelligent Warm Air Mode even after pressing the temperature switching button to switch modes.
- To return to Warm Air Mode, press and hold the temperature switching button for 1 second or more, or turn the power off and on again.
To Add Volume to Hair
Lift the roots of your hair and apply warm air from bottom to top.
Illustration: Diagrams show adding volume to hair at the top and inner hair sections.
To Reduce Volume from Hair
Pass your fingers through your hair in the direction of the hair flow and apply warm air from top to bottom.
Illustration: Diagram shows reducing hair volume.
To Set Hair
- Dampen the part of your hair you want to set with water. Ensure water penetrates the inside of your hair.
- Select [SET] with the power switch.
- Select [HOT] with the temperature switching button and apply warm air.
- Using the set nozzle allows you to focus the airflow.
- Adjust the direction of the set nozzle as desired.
⚠ CAUTION: When adjusting the direction of the set nozzle, be careful of the warm air.
Illustration: A person setting their hair with the hair dryer and set nozzle.
To Maintain Hair Set
After applying warm air to the set part, apply cool air.
Notice
- Styling products, treatments, etc., can be used. However, using oily, gel, or wax-like products may make it difficult to experience the original effects of high-penetration Nanoe and mineral minus ions.
- High-penetration Nanoe and mineral minus ions may be generated in the following cases:
- Water droplets may fly from the high-penetration Nanoe outlet during use.
- A "hissing" discharge sound may occur from the high-penetration Nanoe outlet and mineral minus ion outlet during use.
- A unique odor may be present during use.
- When high-penetration Nanoe and mineral minus ions are applied to hair, perms may temporarily straighten, but they will return to their original state by applying water or styling products for finishing.
Request
- To ensure long-term use, please have the main unit checked regularly. (P.20-21)
Maintenance
Always turn the power switch to [OFF] and unplug the power plug from the outlet. (Excluding air outlet maintenance)
Perform Frequently (At least once a month)
If dust or other foreign objects accumulate and block the unit, performance will decrease, and the following symptoms may occur:
- Sparks (light) are visible inside during warm air use. (Sparks are due to the protective device (thermostat) and are not dangerous.)
- Warm air intermittently turns into cool air.
- Warm air becomes abnormally hot.
Illustration: A diagram shows sparks (light) visible inside, with a note that this image confirms the light.
Air Inlet
Remove dust or hair from the surface with a tissue or toothbrush. (If dust is inside, use a vacuum cleaner to remove it.)
Illustration: A hand cleaning the air inlet with a toothbrush and a vacuum cleaner.
⚠ CAUTION: Do not press or rub with sharp objects or nails. This may damage the air inlet.
Air Outlet
- Plug the power plug into an outlet.
- Select [SET], [DRY], or [TURBO] with the power switch.
- Select [COLD] with the temperature switching button.
- While scraping out dust or hair tangled in the mesh with a cotton swab, blow it away with the air.
Illustration: A hand cleaning the air outlet with a cotton swab while the dryer is on.
❗ IMPORTANT
- ❗ Do not block the air inlet with your hands or other objects during maintenance.
- ❗ After maintenance, ensure that dust has stopped flying out before use. (Do not look into the air outlet.)
Perform Regularly (Approximately once a month)
High-Penetration Nanoe Outlet / Mineral Minus Ion Outlet
To maintain the generation amount of high-penetration Nanoe and mineral minus ions:
- Moisten the tip of a new baby cotton swab with water.
- Pinch the tip of the cotton swab with clean fingers to make it thin, as shown in the diagram.
- Insert the cotton swab until it stops. (Approx. 10mm) For the high-penetration Nanoe outlet, push in an additional 2mm.
- Rotate the cotton swab 2-3 times.
Note: You may feel resistance when rotating, but this is not a problem.
Illustration: Diagrams show how to thin a cotton swab and insert it into the Nanoe and mineral minus ion outlets.
If Stains Occur
Main Unit
Dip a cloth in water with dissolved solid soap, wring it out well, and wipe the unit.
Illustration: A hand wiping the main unit with a cloth.
❗ IMPORTANT
- Ⓧ Do not use alcohol, nail polish remover, detergents (hand soap, etc.). This may cause malfunction, cracking of parts, or discoloration.
- Ⓧ Do not leave hair products or cosmetics on the main unit. This may cause the plastic to deteriorate, discolor, or crack, leading to malfunction.
Illustration: Icons for "Alcohol" and "Nail Polish Remover" with a prohibition symbol.
Troubleshooting
Please check and take action as described below. If the hair dryer continues to malfunction, stop using it immediately for safety. If the problem persists after taking action, first unplug the power plug from the outlet and contact the retailer where you purchased the product.
| Symptom | Possible Cause / Action |
|---|
| Sparks (light) are visible inside the air outlet during [HOT] use. | Sparks are due to the protective device (thermostat) and are not dangerous. |
| Warm air intermittently turns into cool air. | Is dust accumulated in the air inlet/outlet? → Remove dust. (P.18) |
| Warm air is abnormally hot. | Is the air inlet blocked by hair or hands? → Do not block it. |
| Power plug or power cord is abnormally hot. | Is the outlet loose? → Use an outlet that is not loose. |
| Inside the air outlet turns red. | Stop use. ▶ Request repair from the retailer. |
| Airflow is weak. | |
| No air comes out. | |
| Air comes out intermittently or not at all. | |
| Abnormal noise or vibration occurs. | |
| Burnt odor is present. | |
| Main unit (handle) is abnormally hot. | |
| Screws are loose and the main unit is open. | |
| Partially deformed. | |
| ● Smoke may be emitted along with the above symptoms. This smoke is due to the protective device (thermal fuse) activating. |
| Stop use. ▶ Request repair from the retailer. |
| Symptom | Possible Cause / Action |
|---|
| Spark-like light occurs inside the high-penetration Nanoe outlet. | The needle-like part deep inside the high-penetration Nanoe outlet is dirty. → Clean the high-penetration Nanoe outlet. (P.19) |
| Sound (crackling sound) occurs inside the high-penetration Nanoe outlet. | This is a unique odor generated by high-penetration Nanoe and mineral minus ions. It has no effect on the human body. |
| Unique odor is present. | |
| Water droplets fly from the high-penetration Nanoe outlet. | This is water droplets that rarely occur when high-penetration Nanoe is generated, and it is not abnormal. |
| [HOT] lamp blinks rapidly (2 times per second). | The detection function of the Intelligent Warm Air Mode is malfunctioning. (Other modes can be used.) → Consult the retailer. |
Ratings/Specifications
| Item | Specification |
|---|
| Power Supply | AC100 V 50-60 Hz |
| Power Consumption | 1200 W (TURBO/HOT mode) |
| Airflow | 1.3 m³/min (TURBO mode) |
| Warm Air Temperature | Approx. 125 °C (DRY/HOT mode, at room temperature 30°C) |
| Power Cord Length | Approx. 1.7 m |
| Weight | Main unit approx. 580 g (excluding set nozzle) |
Warranty and After-Sales Service
Please consult the retailer where you purchased the product for information on usage, maintenance, and repairs.
It is convenient to fill in the information at the time of purchase.
Retailer Name:
Phone: ( ) -
Date of Purchase: Year Month Day
When Requesting Repair
If the problem persists after checking "Troubleshooting" (P.20-21), first unplug the power plug and contact us with the date of purchase and the details below.
- Product Name: Hair Dryer Nanoe
- Model Number: EH-NA0E, EH-CNA0E
- Description of Malfunction: Be as specific as possible.
- During the warranty period, repairs will be performed free of charge by the retailer where you purchased the product, in accordance with the warranty card. Please bring the warranty card with the product. Warranty period: 1 year from the date of purchase of the main unit.
- After the warranty period, if a repair is possible after diagnosis, it will be performed upon request. *Repair fees consist of the following:
- Technical Fee: Diagnosis, repair, adjustment, inspection, etc.
- Parts Fee: Parts and auxiliary materials
- Travel Fee: Dispatching technicians
- Retention period for repair performance parts: 5 years. Panasonic retains repair performance parts (parts necessary to maintain product function) for this Hair Dryer Nanoe for 5 years after production discontinuation.
- If you have moved or received the product as a gift and are experiencing difficulties, please contact the consultation desk (P.26).
[Handling of Customer Personal Information at the Consultation Desk]
Panasonic Corporation and its group companies will use customer personal information for consultation and repair support. Consultation content may be recorded. Your outgoing call number may be notified for return calls. Personal information will be managed appropriately and will not be disclosed or provided to third parties, except when entrusting repair services or when there is a legitimate reason. For inquiries regarding personal information, please contact the consultation desk.
Panasonic General Customer Support Website
http://www.panasonic.com/jp/support/
Beauty & Personal Care Products
Consultation Desk for Usage and Maintenance
- Toll-free: 0120-878-697 (Reception hours: 9:00-18:00, open all year round)
- If the above number is not available (mobile/PHS): 06-6907-1187
- FAX Toll-free: 0120-878-236
Help desk for foreign residents in Japan
- Tokyo: (03) 3256-5444
- Osaka: (06) 6645-8787
- Open: 9:00-17:30 (closed on Saturdays/Sundays/national holidays)
Consultation Desk for Repairs
- Toll-free: 0120-878-554
- If the above number is not available (mobile/PHS): 03-6633-6700
- FAX Toll-free: 0120-878-225
- Convenient Repair Service Website: http://club.panasonic.jp/repair/
Note: Viewing published sites and videos is free, but communication charges are at the customer's expense. (High charges may apply if not subscribed to a packet flat-rate service.) Depending on your line (IP phone, Hikari phone, etc.), the line may be disconnected for several minutes during congestion. The above URL may not display correctly on some mobile phones.
Love Check: Check your long-used Nanoe Hair Dryer!
Are there any symptoms like these?
- Even after cleaning the air inlet, the air is abnormally hot.
- Even when using a non-loose outlet, it stops intermittently, or the power cord/plug is abnormally hot.
- The main unit is deformed, or there is a burnt odor.
Stop Use: To prevent accidents, unplug the power plug from the outlet and always request inspection from the retailer.
Panasonic Corporation Beauty & Personal Care Business Division
〒525-8555 2-3-1-2 Noji Higashi, Kusatsu City, Shiga Prefecture
Panasonic Corporation 2020
