Frequently Asked Questions

1. How do I contact the manufacturer?

If you encounter any issues, such as missing parts, defective or damaged by shipping, manufacturing failures, error codes, noise, belt shift, or you need a replacement/return, please contact the seller.

2. What is the warranty policy?

CURSOR FITNESS Treadmill provides a 5-year warranty.

Warranty Description:

• 1 Year Parts.
• 5 Year Frame.

3. What is the motor horse power of C70?

The CURSOR FITNESS C70 features an improved brush-less motor with a maximum of 2.5 HP. It provides efficient, reliable, and low-maintenance operation, delivering speeds of up to 7.5 MPH while emitting only 40-65 dB of noise.

4. What are the product measurements?

The C70 Treadmill with Pulse Sensor, 2.5 HP Quiet Brushless, 7.5 MPH, 265 LBS Capacity has the following dimensions:

• Product Dimensions: 7.48''D x 25.2''W x 51.9''H
• Expand Size: 24.1" x 41.1" x 52.4"
• Deck Length & Width: 40.2" x 15.4"

5. Does the product need to be assembled?

No, only a few bolts and screws need to be tightened before use. You can refer to the installation video on the product page for guidance.

6. What is the weight limit and the speed range?

• Weight Limit: 265 LBS
• Speed Range: 0.6-7.5 MPH

7. Is the distance gauge measured in miles per hour or kilometers?

The distance gauge is measured in miles only.

8. How long is the power cord?

The power cord is approximately 2.0 meters long.

9. Does the treadmill come with Incline adjustment?

No, it does not come with an incline adjustment feature.

10. How often do I need to oil the treadmill for maintenance?

The treadmill was pre-oiled for instant use, and the provided oil is 30ml. Under normal circumstances, it can be used for about one year. If your usage time is around 4-7 hours per week, and you perform maintenance monthly, the approximate amount of oil used each time is 2.5ml.

To oil the treadmill: Turn off the machine, lift the belt, and apply the oil under the belt. After starting the machine, change to the highest speed to spread the oil evenly between the running belt and the deck.

11. How to connect the Bluetooth & App?

Please download the Spax or Zwift App first. Then, turn on the treadmill, search for the treadmill within the app, and match it.

12. What is the return & replacement policy?

Please contact the seller for assistance before initiating a return or replacement.

13. How to adjust the belt?

You can find the adjustment method in the user's manual or via a tutorial video on the product page. The following method is for your reference:

1. When the running belt leans to the left: Adjust the screw on the left by turning it 1-2 times clockwise. Then, test run. If it still leans to the left, repeat the above steps until it centers.
2. When the running belt leans to the right: Adjust the screw on the right by turning it 1-2 times clockwise. Then, test run. If it still leans to the right, repeat the above steps until it centers.
3. When the running belt is too tight: This will cause stronger resistance. Please adjust both side screws 1-2 turns counterclockwise to loosen the belt until it stops skidding or pausing.
4. When the running belt is too loose: Please adjust both side screws 1-2 turns clockwise.

14. Is the battery included in the remote control?

(For C20 walking pad) Yes, if battery replacement is required, the type is a CR2032, which can be found at your nearby supermarket or on Amazon.