DrayTek Vigor2763 Series VDSL2 Security Router Quick Start Guide

Safety and Warranty Information

Safety Instructions

• Read the installation guide thoroughly before setting up the router.
• The router is a complex electronic unit and should only be repaired by authorized personnel. Do not attempt to open or repair it yourself.
• Do not place the router in damp or humid environments (e.g., bathrooms).
• Do not stack routers.
• Use the router in a sheltered area within a temperature range of 0 to +40 Celsius.
• Avoid direct sunlight or other heat sources, as they can damage the housing and electronic components.
• Do not deploy the LAN connection cable outdoors to prevent electric shock hazards.
• Keep the packaging out of reach of children.
• Dispose of the router according to local environmental conservation regulations.

Warranty

DrayTek warrants the router to the original end-user for two (2) years from the date of purchase from an authorized dealer in the UK/Ireland. Proof of purchase is required. DrayTek will, at its discretion, repair or replace defective products or components without charge for parts or labor. This warranty does not apply if the product is modified, misused, tampered with, damaged by external factors, used with unapproved accessories, or subjected to abnormal working conditions. Warranty applies to hardware only, not software or firmware. Defects that do not significantly affect usability are not covered. DrayTek reserves the right to revise manuals and documentation.

External Power Supply (Power Adapter) Information

For more updates & information, please visit www.draytek.com. The external power supply used for each product will be model dependent.

Join the UK mailing list

Users in the UK & Ireland can sign up for a mailing list that provides product news, updates, hints & tips, and offers approximately 4 times per year. Visit www.draytek.co.uk/list for details.

Firmware & Tools Updates

Router firmware updates may be issued due to continuous evolution of DrayTek technology and emerging risks. Consult the DrayTek website for the latest firmware, tools, and documents:

• www.draytek.co.uk (For UK/Ireland)
• www.draytek.com (For other countries)

Declarations of Conformity

EU Declaration of Conformity

DrayTek Corp., located at No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan, declares under its sole responsibility that the product:

• Product name: VDSL2 Security Router
• Model number: Vigor2763 Series
• Manufacturer: DrayTek Corp.
• Address: No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan

is in conformity with the relevant Union harmonisation legislation: EMC Directive 2014/30/EU, Low Voltage Directive 2014/35/EU, ErP 2009/125/EC, and RoHS 2011/65/EU, with reference to the following standards:

Signed by Calvin Ma, President (Legal Signature) on March 2, 2022.

UK Declaration of Conformity

DrayTek Corp., located at No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan, declares under its sole responsibility that the product:

• Product name: VDSL2 Security Router
• Model number: Vigor2763 Series
• Manufacturer: DrayTek Corp.
• Address: No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan
• Importer: CMS Distribution Ltd: Bohola Road, Kiltimagh, Co Mayo, Ireland

is in conformity with the relevant UK Statutory Instruments: The Electromagnetic Compatibility Regulations 2016 (SI 2016 No.1091), The Electrical Equipment (Safety) Regulations 2016 (SI 2016 No.1101), The Ecodesign for Energy-Related Products and Energy Information (Amendment) (EU Exit) Regulations 2019 (SI 2019 No.539), and The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 (SI 2012 No. 3032), with reference to the following standards:

Signed by Calvin Ma, President (Legal Signature) on March 2, 2022.

Package Contents

The package for the DrayTek Vigor2763 router includes:

• DrayTek Vigor Router: The main device.
• Quick Start Guide: This document.
• RJ-45 Cable (Ethernet): Used to connect to your PC or Switch.
• RJ-11 to RJ-11 Cable: Used to connect to your DSL line.
• UK Power Adapter: For powering the router (UK plug type).
• EU-type Power Adapter: For powering the router (EU plug type).

The maximum power consumption is 15 Watts.

? Important Note: Remove the protective film from the router before use to ensure proper ventilation.

Panel Explanation

LED Indicators

Interface Description

The router features the following interfaces:

Hardware Installation

3.1 Connecting up the Vigor Router

The router connects to your network and power as follows:

1. ADSL/VDSL Connections: Connect the DSL port to the Modem or DSL port of the external splitter/microfilter (not supplied) using the RJ-11 line cable. Some wall sockets may have the RJ-11 DSL socket built-in, eliminating the need for a separate microfilter/splitter.
2. LAN Connections: Connect a LAN port of the router to your computer or switch using an Ethernet cable.
3. Power Supply: Connect the power adapter to the Vigor 2763's PWR socket on the rear and plug the adapter into a suitable mains socket. Turn the Vigor2763 on using its power switch.
4. Upon startup and completion of the system test, the ACT LED will light up and blink once per second, indicating it is ready for use. Refer to Section 2 for detailed LED status information.

Diagram Description: The diagram shows a rear view of the router with numbered connection points: 1. DSL port, 2. LAN ports (P1-P4), 3. Power Adapter port (PWR), 4. Power Switch. It also shows connections to a Land Line Jack (Internet) and a computer via a LAN port.

3.2 Wall-Mounting the Vigor Router

The DrayTek Vigor2763 series routers feature keyhole mounting slots on the underside for hanging on a wall or other surface using screws.

1. Drill two holes on the wall, spaced 168mm apart.
2. Fit screws into the wall using appropriate wall plugs.
3. Slot the router onto the installed screws.

Diagram Description: The diagram illustrates wall mounting. It shows two holes drilled 168mm apart on a wall. A screw (M3.5*19mm) is shown being inserted into a wall plug. The router is depicted being hung on the screws.

? Note: The recommended drill diameter is 6.5mm (1/4").

Setup & Configuration

This section provides guidance on accessing the router and configuring internet access for common UK connection types. If you encounter issues with your specific ISP or connection type, contact your dealer for advanced information.

? Note: To access the router, your PC must obtain an IP address via DHCP or have an IP address within the 192.168.1.x range. Refer to the User Guide's "Trouble Shooting" section for details on changing this.

4.1 Accessing the Router Web Interface

Open a web browser on your PC and navigate to https://192.168.1.1.

The https:// prefix ensures your connection is encrypted using SSL, preventing interception of session data. Without it, data is transmitted in clear text.

Your browser may display a security warning about an invalid certificate (e.g., "Your connection is not secure" or "This site ahead contains malware"). This is because the router uses a self-signed certificate, not one issued by a trusted Certificate Authority. You will need to confirm or add an exception to proceed. This is normal for local network devices.

Example Browser Warnings Description: The document shows examples of security warnings from Mozilla Firefox ("Your connection is not secure") and Microsoft Edge ("There's a problem with this website's security certificate"), with options to "Go Back", "Advanced", or "Continue to this webpage".

After bypassing the security warning, you will be prompted to log in.

Login Screen Description: A screenshot shows the DrayTek Vigor2763 Series login page with fields for Username and Password. A security warning is displayed, advising to log in securely via a provided link.

The factory default login credentials are:

• Username: admin
• Password: admin

? Note: If you cannot access the web interface, consult the "Trouble Shooting" section in the User Guide.

Upon successful login, the router displays the Dashboard, providing a summary of the router model, WAN status, front panel port status, and other information.

Dashboard Description: A screenshot of the DrayTek Vigor2763 Series Dashboard is shown, displaying system information, LAN status, WAN status, and other configuration menus on the left.

? Note: It is strongly recommended to configure a secure password for the router's administration interface. This can be changed via [System Maintenance] > [Administrator Password].

4.2 WAN1 – ADSL & VDSL Connection Setup

The WAN1 interface supports VDSL2 and ADSL2+ connections.

• For VDSL2 with ISP-provided Username/Password: See section 4.2.1.
• For VDSL2 without ISP-provided Username/Password (DHCP/Static IP): See section 4.2.2.
• For ADSL or ADSL2+ with ISP-provided Username/Password: See section 4.2.3.

4.2.1 PPPoE connection with FTTC VDSL2

1. Navigate to [WAN] > [General Setup] and click the WAN1 link.
2. Configure the settings page:
   • Set Enable to Yes to activate the WAN1 connection.
   • Set Active Mode to Always On.
   • Enable Service - VLAN Tag insertion.
   • Set the Tag value to 101.

? Note: The VLAN tag value of 101 is typically required for ISPs operating on the Openreach VDSL2 network in the UK. This value may differ for other VDSL2 networks; check with your ISP.

Click OK to apply changes.

3. Navigate to [WAN] > [Internet Access].
4. Set the WAN1 Access Mode to PPPoE / PPPoA and click the Details Page button.
5. On the PPPoE / PPPoA settings tab:
   • Select the Enable radio button.
   • In the ISP Access Setup section, enter your ISP's username and password.
   • If your ISP provided a static IP address, set Fixed IP to Yes and enter the IP address in the Fixed IP Address field.

Click OK to apply changes and restart the router.

After the router restarts, navigate to [Online Status] > [Physical Connection]. If the WAN1 section shows an IP address, the connection is successful.

? Note: If the WAN1 IP address starts with 172.16.x.x, the ISP may not have accepted the provided username and password. Verify these details with your ISP.

4.2.2 DHCP / Static IP connection with FTTC VDSL2

1. Navigate to [WAN] > [General Setup] and click the WAN1 link.
2. Configure the settings page:
   • Set Enable to Yes.
   • Set Active Mode to Always On.
   • Enable Service - VLAN Tag insertion.
   • Set the Tag value to 101.

? Note: The VLAN tag value of 101 is typically required for ISPs operating on the Openreach VDSL2 network in the UK. This value may differ for other VDSL2 networks; check with your ISP.

Click OK to apply changes.

3. Navigate to [WAN] > [Internet Access].
4. Set the WAN1 Access Mode to MPoA / Static or Dynamic IP and click the Details Page button.
5. In the MPoA / Static or Dynamic IP settings:
   • Select Enable.
   • Choose Obtain an IP address automatically to use DHCP.
   • If your ISP provided a static IP range, select Specify an IP address and enter the Network address and Subnet Mask.

Click OK to apply changes and restart the router.

After the router restarts, navigate to [Online Status] > [Physical Connection]. If the WAN1 section shows an IP address, the connection is successful.

4.2.3 PPPoA connection with ADSL / ADSL2+

1. Navigate to [WAN] > [Internet Access].
2. Set the WAN1 Access Mode to PPPoE / PPPoA and click the Details Page button.
3. On the PPPoE / PPPoA settings tab:
   • For ADSL, the VPI and VCI settings should typically be 0 and 38 respectively for UK usage. These usually do not require changing.
   • The Modulation setting can remain on its default Multimode to auto-detect the ADSL type.
   • Select the Enable radio button to activate the PPPoA interface.
   • Enter your ISP credentials in the Username and Password fields.
   • If your ISP provided a static IP address, set Fixed IP to Yes and enter the IP address in the Fixed IP Address field.

Click OK to apply changes and restart the router.

After the router restarts, navigate to [Online Status] > [Physical Connection]. If the WAN1 section shows an IP address, the connection is successful.

? Note: If the WAN1 IP address starts with 172.16.x.x, the ISP may not have accepted the provided username and password. Verify these details with your ISP.

Getting Further Help

If the router is not operating correctly or you cannot connect to the internet, visit the DrayTek website for troubleshooting advice or contact support technicians. Have your serial number ready.

For warranty service, contact support services first for diagnosis. The support department can arrange repair or service if necessary. Keep your proof of purchase (original invoice) safe for warranty claims.

5.1 Additional Feature Setup

This quick start guide covers basic setup. The Vigor2763 router offers many more features, which are detailed in the main user manual.

5.2 Keep up to date with our mailing list

Stay informed about product updates (firmware), security advisories, and other news by signing up for the DrayTek mailing list. For other countries or regions, contact your local distributor/supplier.

5.3 Firmware Updates

It is highly recommended to keep your router firmware updated for the latest security and feature improvements. Always obtain firmware from official sources.

Firmware file types:

• .all: Upgrade retaining all previous settings.
• .rst: Upgrade and reset to factory default.

It is recommended to back up your configuration before upgrading firmware.