QUICK START GUIDE

E330 eufyCam (Professional)

Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.

AT A GLANCE

S380 HomeBase

S380 HomeBase Components:

  • 1. Status LED: Indicates device status.
  • 2. Reset Hole: Used for resetting the device.
  • 3. Speaker: Outputs audio.
  • 4. Hard Drive Bracket: Holds the storage drive.
  • 5. SYNC / ALARM OFF Button: For synchronization and alarm control.
  • 6. USB Port 1: Output 5Vdc/2.4A.
  • 7. USB Port 2: Output 5Vdc/0.7A.
  • 8. Ethernet Port: For wired network connection.
  • 9. Power Port: Connects to the power adapter.

Model: T8030

E330 eufyCam (Professional)

E330 eufyCam Components:

  • 1. Spotlight: Provides illumination.
  • 2. Camera Lens: Captures video.
  • 3. LED Indicator: Shows device status.
  • 4. Mounting Bracket: For attaching the camera.
  • 5. Angle Adjustment Knob: Allows for angle adjustment.
  • 6. Bracket Pole Screw: Secures the bracket pole.
  • 7. Camera Bottom Screw: Secures the camera base.
  • 8. Micro USB Port: For maintenance purposes only.
  • 9. microSD Card Slot: For local storage expansion.
  • 10. SYNC Button: Used for synchronization.

Model: T8600

INSTALLING YOUR STORAGE DRIVE (Optional)

For 4-Cam Kit: The S380 HomeBase includes a pre-installed 1TB storage drive for video recordings.

For 2-Cam Kit: A storage drive (not included) is required to store video recordings.

Important Notes:

  • [!] The S380 HomeBase must be powered off before installing or removing a storage drive.
  • [!] To prevent data loss, transfer any existing data from your storage drive to another location before adding it to the S380 HomeBase.

Installation Steps:

  1. Push down the top lid to remove it.
  2. Unscrew and take out the storage drive bracket.
  3. Fix your storage drive to the bracket using the included screws.
  4. Insert and screw the bracket back into the S380 HomeBase, then replace the top lid.

Storage Drive Requirements:

Type Drive Size Capacity Recommended
Hard disk drive (HDD) or solid-state drive (SSD) that uses the SATA interface 2.5 inch Unlimited Western Digital, Seagate, SAMSUNG, Kingston, PNY, Crucial, SanDisk

SETTING UP THE SYSTEM

  1. Power on the S380 HomeBase and connect it to your router using an Ethernet cable. Wait up to 1 minute for the HomeBase to be ready.
  2. Connect your cameras to power using their respective power adapters.
  3. Download and install the eufy Security app from the App Store or Google Play. Sign in or create an account.
  4. Follow the in-app instructions to add the S380 HomeBase and cameras to your device list.

MOUNTING YOUR CAMERA

Select a Location and a Height

Choose a location within reach of a power outlet. If the distance exceeds 16.4 ft (5 m), consider using a separately sold extension cable.

[!] Important: Disconnect the camera from the power outlet before mounting.

Recommendation: Mount the camera 7-10 ft (2-3 m) above the ground to maximize the detection range.

[!] Note: To ensure optimal image quality and recognition accuracy, do not point the camera lens directly at the sun.

Ensure the camera receives a strong signal from the S380 HomeBase at the chosen location for a smooth video stream.

The camera's field-of-view can cover up to 33 ft (10 m).

Mount the Camera

  1. Use the provided position template to drill holes with correct spacing, then mount the camera using the provided screws. Screw anchors are recommended for hard materials like concrete, brick, or stucco.
  2. Route the power cable into the waterproof case, connect it to the power adapter, and then plug the adapter into the power outlet.
  3. Adjust the camera angle and verify the view using the live stream in the eufy Security app:
    • a. Knob Adjustment: Loosen the knob, adjust the camera angle up or down (optimal 10-25°), and then tighten the knob.
    • b. Bracket Pole Adjustment: Loosen the bracket pole bottom screw, adjust the camera left or right, and then tighten the screw.
    • c. Camera Bottom Adjustment: Loosen the camera bottom screw, adjust the viewing angle, and then tighten the screw.
  4. Fasten the cable to the wall using the included cable clips if necessary.

SAFETY

Temperature Ranges:

  • E330 eufyCam (Professional) and accessories: -20°C to 45°C (-4°F - 113°F)
  • S380 HomeBase and accessories: -10°C to 45°C (14°F - 113°F)
  • Recommended for devices and accessories: 5°C to 25°C (41°F - 77°F)

General Safety:

  • Do not use the device in environments exceeding recommended temperature limits, unless specified otherwise in the manual.
  • Avoid exposing the device to direct sunlight or wet environments, unless specified otherwise.
  • The power adapter should be installed near the equipment and be easily accessible.
  • Use only power adapters supplied or approved by the manufacturer. Unauthorized adapters may cause danger and void the warranty.
  • The power adapter is for indoor use only. The plug serves as the disconnect device.

Warning: Battery Safety

  • Replacing a battery with an incorrect type may bypass safeguards and create danger.
  • Disposing of a battery in fire, heat, by crushing, or cutting may result in explosion and leakage of flammable liquids and gases.
  • Leaving a battery in extremely hot environments may cause explosion and leakage.
  • A battery subjected to extremely low air pressure may cause explosion and leakage.

Attention: Battery Safety (French content integrated)

[!] CAUTION: Lithium button/coin cell batteries are hazardous. Keep away from children. If swallowed or placed inside the body, they can cause severe or fatal injuries within 2 hours. Seek immediate medical attention if suspected.

Internal battery replacement should only be performed by the manufacturer, its service agent, or similarly qualified personnel.

[!] ATTENTION: Les piles bouton/piles à monnaie au lithium sont dangereuses. Gardez les piles hors de portée des enfants. En cas d'ingestion ou de placement dans une partie du corps, elles peuvent causer des blessures graves ou mortelles en moins de 2 heures. Consultez immédiatement un médecin en cas de suspicion.

Tout remplacement de la batterie interne doit être effectué par le fabricant, son agent de service ou une personne qualifiée.

NOTICE

United States of America - FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, users are encouraged to try correcting it by:

  • (1) Reorienting or relocating the receiving antenna.
  • (2) Increasing the separation between the equipment and receiver.
  • (3) Connecting the equipment to an outlet on a circuit different from the receiver's.
  • (4) Consulting the dealer or an experienced radio/TV technician.

FCC Radio Frequency Exposure Statement: The device has been evaluated to meet general RF exposure requirements and can be used in fixed/mobile exposure conditions. Minimum separation distance is 20cm.

Notice: Shielded cables All connections to other computing devices must use shielded cables to maintain FCC compliance.

Importer Information:

Company Name: POWER MOBILE LIFE, LLC

Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004

Telephone: 1-800-988-7973

Canada - NOTICE

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

IC RF Statement: When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements. Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous conformer aux exigences en matière d'exposition RF.

Customer Service

Warranty: 12-month limited warranty.

Contact Information:

  • US: +1 (800) 988-7973
  • UK: +44 (0) 1604 936200
  • DE: +49 (0) 69 9579 7960
  • China: +86 400 0550 036
  • Japan: +81 03 4455 7823
  • AU: +61 3 8331 4800
  • Egypt: +20 8000000826
  • UAE: +971 8000320817
  • Kuwait: +965 22069086
  • Saudi Arabia: +966 8008500030
  • Middle East & Africa: +971 529750842

Email: support@eufy.com

Company Address:

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Follow Us:

@EufyOfficial (Facebook, X, Instagram)

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