Onn. Waterproof Tablet Case Quick Start Guide
See Reverse for Customer Service and Warranty Information
Water Test
All tablet cases have been 100% water tested, but it is necessary to perform a water test before using it for the first time. The water test should also be completed after any case drop.
Fill the Case
01
Place multiple pieces of tissue paper or paper towel inside the case to ensure the entire case is lined. Note: Do not insert your tablet for the water test.
Close the Case
02
Firmly snap on the back cover of the case by pushing the sides together with your fingers. Then move around all edges to ensure it's is entirely sealed. Start with the corners, then sides, then finally the bottom edge. Note: Do not press on the front screen protector to seal your case. Tip: Ensure there are no gaps in the seal. ?️
Test Underwater
03
Submerge your case underwater for at least 5 minutes. Using a sink or deep baking tray filled with water is recommended. Place the case face down in the water so it is completely covered. Tip: Use a coffee mug filled with water to keep the case fully underwater. ☕ Note: Do not use the front screen protector to weight the case down as this may damage the screen.
Dry the Case
04
After 5 minutes, remove your case from the water and dry off both the exterior of the case and your hands before opening. It is important to thoroughly dry off the case so water does not run from the outside, causing it to appear the case did not pass the water test. ?
Open the Case
05
Open your case from the back. Find the easy-open slot on all 4 corners on the back of the case. Gently peel the back of the case. ?
Check for Water
06
Check for water on the interior of the case and check if the paper became wet. If you have water on the interior of the case or on the tissue paper, your case did not pass the water test and will not protect your device in a wet environment. Please contact customer support (detail in the warranty section on the final page).
Installation
Attention Before Using: Complete the full water test. Read all instructions. Remove any screen protector on your tablet.
Clean Tablet
01
Clean the tablet using a cleaning cloth. ?
Close the Case
02
Take the front cover of the case and insert your tablet face down, starting with the bottom of your tablet (the speaker/charging port side). Align the charging port with its respective cutout on the case to ensure you are inserting it properly. Then gently push the top of the tablet into the front cover, securing your tablet. Make certain your tablet is completely inserted into the front cover. Note: Do not press on the front screen protector.
Seal the Sides
03
Next, line up the back of your case with your tablet's camera. Firmly snap on the back cover of the case. Start with the top of the case, then seal the sides and bottom of the case. ?
Check It's Closed
04
Carefully check the entire back cover is tightly sealed with the front cover. Ensure there are no gaps in the seal. ✔️
Your Case is Ready to Use
05
Note: Remove the Apple Pencil® from the case before submerging in water. Note: Ensure the smartport™ keyboard port is dried before connecting the Apple Smart Keyboard™. Note: Do not exceed the maximum rating of 60 minutes underwater at a maximum depth of 6.6ft (2m). Note: After using in saltwater, it is recommended to wash the case thoroughly with tap water. ?
Removal
Attention: Never open your case under water.
Dry the Case
01
Before removing your tablet from the case, dry off both the exterior of the case and your hands. It is important to dry off the case well so water does not run from the outside. ?
Open the Case
02
Open your case from the back by finding the easy open slots located in all 4 corners. Gently peel the back of the case off, unsealing all edges. ?
Remove the Tablet
03
Place the back cover of the case aside. Gently push the front cover of the device away from your device, beginning with top corner, then the bottom corners. If you must push on the front screen protector, do so very gently.
Care and Maintenance
Before every use, inspect the seal around the entire case. Clean your tablet and case with the cloth provided, so debris does not obstruct the case from sealing. Do not push on the case screen protector without your tablet in it. It is necessary to perform the water test to be sure the case was not compromised. If you are unsure, please contact customer support. We recommend to discontinue using the case after any major impact or if the case becomes damaged. ⚠️
Warranty
The Fine Print
For Customer Service or warranty claims, call 1-800-945-4545 (Toll free US only) or email: customerservice@fellowes.com or write to Fellowes Mobile Accessories c/o Customer Service: 1789 Norwood Avenue, Itasca, IL 60143 Make sure you include the following:
- 1. A copy of your original purchase receipt (.jpg or .pdf if you are contacting us via email) with the purchase date and product clearly visible. If the product name is not on the receipt, include that along with the item number if possible.
- 2. The reason you are contacting us along with images of the problem (.jpg or .pdf if you are contacting us via email)
- 3. Your name.
- 4. Your address.
- 5. Your phone number.
Allow 48 to 72 hours for customer service to respond to your warranty claims via email. For full warranty detail please visit www.fellowes.com/mobilewarranty.
Mobile Warranty - Fellowes®
