FAQ

What are the benefits of HP+?

HP+ is a smart printing system that gives you premium solutions, 2 years of exclusive HP Smart app features, and 6 free months optional subscription to Instant Ink delivery service.

What are the requirements of this HP+ printer?

The optional cloud-connected HP+ printing system requires an HP account, ongoing internet connection, and use of Original HP Ink Cartridges for the life of the printer.

Does an HP+ printer require a subscription to the Instant Ink service or other ongoing costs?

No, there are no additional costs associated with HP+. You can choose to enroll in an optional subscription for Instant Ink and receive 6 free months subscription, but it is not required.

What is the HP Smart app and why should I use it?

HP Smart app lets you print/scan from virtually any device anywhere and includes exclusive features with HP+. Smart app is required to set up the HP+ printer from mobile device or computer.

How does HP protect my privacy with a connected, account-based device?

Privacy and data protection are extremely important to HP. HP collects certain usage data to improve the printing experience. HP does not access content from any files printed on our printers.