Introduction to OVOC
The AudioCodes One Voice Operations Center (OVOC) is a powerful web-based solution designed for comprehensive voice network management. It unifies the management of voice network devices and the monitoring of quality of experience (QoE) into a single, intuitive application. OVOC empowers administrators to streamline network lifecycle management, simplify daily tasks, and efficiently troubleshoot issues from initial detection to final resolution.
Key Capabilities and Benefits
OVOC offers a clear Graphical User Interface (GUI) that allows network administrators to manage the entire lifecycle of VoIP devices and related elements from a centralized location, leading to significant time and cost savings. Key functions include:
- New device detection and configuration
- Accurate inventory population
- Automation and mass operation support
- Centralized alarm dashboard
- Group-based configuration and update management
- Device configuration backup and restore
- Quality monitoring and Root Cause Analysis (RCA)
The solution uniformly manages, monitors, and operates the complete AudioCodes One Voice portfolio, encompassing Media Gateways, Session Border Controllers (SBCs), Microsoft Session Border Controllers (SBAs), and IP Phones. Furthermore, OVOC integrates seamlessly with AudioCodes Routing Manager (ARM) for advanced routing control.
Key benefits include simplified operations, reduced Total Cost of Ownership (TCO), improved system availability, and enhanced network insights for planning and optimization.
About AudioCodes
AudioCodes is a leading provider of voice networking and communication solutions. For customer support, documentation, and product information, please visit the official AudioCodes website at www.audiocodes.com.
