X-FIVE Smartwatch User Manual
This X-FIVE Wearables smartwatch is NOT a medical device. This device and related software and applications are NOT intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should NOT interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Getting Started
What's in the box?
Your X-FIVE Smartwatch box includes:
- X-FIVE Smartwatch (Color and material vary)
- Clamp Charging Cable
The interchangeable straps on the X-FIVE Smartwatch come in a variety of colors and materials. Additional straps for the X-FIVE Smartwatch are sold separately.
Charging Your Smartwatch
A fully charged X-FIVE Smartwatch has an extended battery life of up to 15 days (standby time). Battery life and charge cycles vary based on usage.
- Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.
- Insert the smartwatch into the appropriate charging cable section. A charging screen appears on the screen to indicate that your smartwatch is charging.
Note: Your X-FIVE Smartwatch takes about 1-2 hours to fully charge.
Both the X-FIVE Square and Round Smartwatches share the same charging mechanisms.
Setting up X-FIVE Smartwatch
The free X-FIVE Wearables App is compatible with most iPhones and Android Phones. A smartphone is required for call, text, and smartphone app notifications.
To Get Started:
1. Find the X-Five Wearables App on one of the locations below, depending on your smartwatch or smartphone. Search ‘X-Five Wearables'.
- Method 1: Available on the App Store (for iOS/Apple devices)
- Method 2: ANDROID APP ON Google play (for Google/Android devices)
- Method 3: Scan the QR code with your phone camera or an app to access a link to the app.
System Requirements:
- Android 9.0 and up
- iOS 13.0 and up
Make sure your phone's Bluetooth is turned on and enabled.
Note: Do not use your mobile device's Bluetooth pairing to pair to the watch. To properly connect your X-FIVE Wearables smartwatch, follow the pairing instructions within the mobile application. If you have already connected your phone to the smartwatch, disconnect and “forget” the Bluetooth connection prior to setting up your watch through the application.
For more information, manuals or application information, please visit the Help Center at https://www.xfivewearables.com/
*YOUR DEVICE WILL ONLY WORK WITH THE X-FIVE WEARABLES APP ACCESSED BY THE QR CODE ABOVE.
2. Download and install the X-FIVE Wearables App. The application will ask for permissions once installed and your account has been set up.
3. Once the app is installed, open it to create an account, following the on-screen prompts.
4. To connect & sync your app to your smartwatch, please follow the on-screen instructions while setting up your account.
Basics
Power On/Off Your Smartwatch
Tap and hold the screen for 5 seconds until you see the X-FIVE Smartwatch logo appear on the watch screen, indicating the watch has powered on.
On the main clock face, swipe down from the top of the screen to reveal the notification panel. Tap the 'Settings' icon. Scroll down to ‘Power off'. Tap on the blue check mark to power off immediately.
Motion Gesture
Rotate your wrist to turn on your watch screen. Tap the ‘Menu’ on the top left of the home screen, then tap on 'Settings', then 'Motion Gesture' to set it up. You can control the time in which this feature is active. Setting the time constraints to be 12:00 AM to 12:00 AM keeps the feature always on. Using this feature will consume more battery.
Brightness
From the Settings menu, tap the brightness icon. Tap again to adjust the brightness by tapping your finger on the screen. Tap the back button on the top left hand corner to save your changes.
Changing Watch Faces
The X-FIVE Smartwatch comes with four interchangeable watch faces. From the main clock face screen, hold the center of the screen for 3 seconds to switch the clock face. Swipe from left to right to see the selections. Tap on the clock face you want.
Change your watch face from the X-FIVE Wearables App
Setting a Custom Watch Face: Create your own watch face by adding your own image, format text, and features. In the X-FIVE Wearables App, from the Watch Faces page, tap on the Custom watch face panel to begin editing. Hit Save/Done to apply.
Navigation Tips & Features
Your X-FIVE Smartwatch is a full touch device; swipe the screen in many directions to interact.
Exiting A Section Or App On A Watch
Swipe right on the screen to exit an area or go back.
View Messages
On the main clock face, swipe up from the bottom of the screen to reveal your recent messages.
Access the Notification Panel
On your main clock face, swipe down from the top of the screen to access the notification panel. This panel contains shortcuts to quickly access features. You can turn off your watch, view weather, control vibration, and more. Swipe up from your smartwatch to exit this section.
Haptic Feedback Control
Your watch vibrates to alert you of notifications or reminders. To turn off vibration, swipe down from the main clock face to reveal the notification panel. Near the 'Weather' icon, tap the small device icon to toggle vibration on/off. Shutting off vibration will also provide longer battery life.
Swipe from right to left on the screen to navigate through the features of your watch. Tap the screen to activate a feature.
Timekeeping
Alarms vibrate to alert you at a set time. Set up to three alarms via the X-FIVE Wearables App.
Controlling Alarms On Your Smartwatch
Toggle alarms on/off from your smartwatch. Swipe down from the main clock face screen to reveal the notification panel. Tap on the 'Settings' icon, navigate to Alarms, and tap on it. Here, you can see the three alarms you've set and turn them off/on. Note: Alarm changes require syncing with the X-FIVE Wearables App.
Stopwatch
Time events with the stopwatch feature. On the main clock face, swipe right and scroll down to the 'Settings' option. Tap on 'Stopwatch'. To begin recording, hit the ‘Play’ button. To exit the stopwatch function, swipe right.
Apps & Features
Notifications & Messaging
X-FIVE Smartwatch can display call, text, social media, and app notifications from your smartphone. The smartwatch and phone must be within Bluetooth range to receive notifications.
Set Up Notifications
Ensure Bluetooth is on your phone and that your phone can receive notifications (Settings > Notifications). Then set up notifications:
- In the X-FIVE Wearables App, tap the 'Menu' icon, tap settings, then go to Watch Notifications.
- From Watch Notifications, select the notifications you wish to receive on your smartwatch.
Note: Notification permissions differ between iOS and Android users.
Viewing Incoming Notifications
When your X-FIVE Smartwatch and smartphone are within range, notifications cause the smartwatch to vibrate. If you don't read a notification when it arrives, you can check it later by navigating to Messages on your smartwatch. On the main clock face screen, swipe up from the bottom of the screen to reveal the Messages screen. Tap on any message to reveal more information. Swipe down from the top of the screen or swipe right on the screen to exit.
Manage Notifications
X-FIVE Smartwatch stores up to 5 notifications; the oldest are replaced as new ones are received.
Turn off Notifications
Turn off notifications in the X-FIVE Wearables App (Settings > Watch Notifications). You can also mute all notifications by turning on Do Not Disturb mode.
*Note for Android Users*: The 'Other' function helps provide notifications from apps that support hasn't been built for directly. With 'Other' enabled, all notifications that appear in your smartphone's notification panel will be displayed by the watch.
Activity & Sleep
X-FIVE Smartwatch continuously tracks stats like steps taken, calories burned, and distance covered. Sync your smartwatch to the app at least once a day.
Track Daily Goals
X-FIVE Smartwatch tracks your progress towards daily goals. When you reach a goal, the app sends a push notification. If a step goal is achieved, your smartwatch will vibrate and show a celebratory badge.
Sedentary Reminder
Turn on reminders to move in the app to set a sedentary reminder alert. The sedentary reminder can be enabled in the Settings Menu by tapping on the ‘Reminder To Move’ selection. When enabled, this feature is active during the hours of 10:00 AM - 6:00 PM.
Set Up Notifications (Sleep Tracking)
Your X-FIVE Smartwatch will automatically track your time asleep and sleep stages (deep sleep, light sleep, and time spent awake). Sync your smartwatch to see your sleep quality score and stats.
Learn About Your Sleep Habits
X-FIVE Smartwatch tracks sleep metrics and provides an overall sleep score. In-app, tap on the Sleep card on your main home screen to see further details about your sleep history. Tapping on your sleep progress graph allows you to see more information with a ‘Sleep Summary'.
rO2 Blood Oxygen Evaluation
X-FIVE Smartwatch uses biometric data to give you a Blood Oxygen evaluation level. Knowing how well oxygenated your blood is can help you understand your overall health and wellness. Please note that this is not a blood oxygen reader; for an accurate reading, consult a medical device.
To see your saturation level evaluation, navigate to the rO2 page on your smartwatch by swiping left, or swipe right on the main clock face and scroll down to ‘Blood oxygen evaluation - rO2'.
! Note: Not a medical device. This device and related software are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Heart Rate Monitor
The X-FIVE Smartwatch tracks your heart rate throughout the day. To measure and see your real-time heart rate, navigate to the heart rate feature on your smartwatch by swiping until you land on the heart rate page. Additionally, you can quickly get to this screen by swiping right on the main clock face and scrolling down to ‘Measure HR’. Tap the screen when at the heart rate area. The watch will vibrate, indicating it is reading your heart rate. Once completed, your watch will vibrate again and display your heart rate measurement.
Continuous Heart Rate
Your smartwatch supports 24/7 heart rate detection. To activate this feature, navigate to settings in the app and tap on Continuous Heart Rate Detection. While active, your smartwatch will continuously record your heart rate every 30 minutes. This data syncs with your app when your X-FIVE Smartwatch is within Bluetooth range of your smartphone. When continuous heart rate detection is on, your sleep statistics are more accurate. To preserve battery life, turn off continuous heart rate detection.
Please note: The graph on your watch within the Heart Rate section is connected to Continuous Heart Rate function. If this is off, the graph will no longer appear.
! Not a medical device. This device and related software are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Connected GPS
For complete workout stats, recap, route and pace information, use your smartphone's connected GPS. Review your exercise history via the X-FIVE Wearables App. The Connected GPS feature works with the GPS sensors of your nearby smartphone. To use Connected GPS, tap on the ‘Menu’ icon and select Running Mode. Tap Start to begin tracking. Connected GPS mode will be enabled until you pause or completely stop it. This screen will showcase your heart rate and calories burned. You will have an option to toggle between this screen and an actual live map of your route. Once completed, you can view your distance traveled and check previous records of your routes.
Smartwatch Features
Music Remote
Remotely control music from your smartwatch. Navigate to the music feature (the last screen when swiping left). The music remote allows you to play/pause, skip forward, or skip to previous music from your music apps. Your X-FIVE Smartwatch is compatible with Apple Music, Spotify, and Pandora.
Camera Remote
Snap photos using your X-FIVE Smartwatch. Navigate to the camera remote function via the app's settings page. This will launch the built-in app camera. To take a picture, tap on the Camera Remote icon on your smartwatch or shake your wrist.
Additional Features
Weather
Once your smartwatch is fully paired to the app, open the X-FIVE Wearables App. Navigate to settings > ‘Weather'. Your location should be automatically found or you can enter it manually. The watch will update with the latest weather readings. From the Weather screen, tap the screen to view more weather data. Your smartwatch shows the weather forecast for 5 days and updates hourly (as long as you are connected with the X-FIVE Wearables application on your mobile phone). You can also change the units of measurement for temperature.
From the home screen in the app, tap on the 'Menu' icon and tap 'Settings' to view more features available for your smartwatch.
Find Device
Tap Find Device under Settings to vibrate your X-FIVE Smartwatch when paired with the app.
Language
Tap Language under Settings to change the language on your smartwatch. Choose from a variety of languages.
Note: Setting the language on your X-FIVE smartwatch does not change the language setting of the mobile application.
Do Not Disturb
Tap Language under Settings to change the language on your smartwatch. Choose from a variety of languages.
Time Format
Tap on Time Formats under Settings to select between 12 and 24 hour format.
Unit Format
Tap Units under Settings to change the units of measurement reflected on your Smartwatch and/or app. Choose between the metric and imperial systems of measurement for your watch.
Note For Android Users: You may see the weather as incorrect or not matching what you see from the forecast you're observing. This is due to Android now preventing some information to be sent from your phone to the watch. Follow the steps above to ensure your weather data is always updated.
Update, Restart, and Erase
Update Smartwatch Firmware
If a new firmware update is available, you will receive a pop-up notification in the X-FIVE Wearables App. If not, tap the 'Menu' icon, select settings, and scroll down to Update Firmware. Tap the Update button to begin updating. Ensure your smartwatch remains within Bluetooth range of your phone while updating. Once completed, your watch will automatically reset.
Restart Your Smartwatch
If you can't sync your X-FIVE Smartwatch, or have trouble with connected GPS or tracking stats, you can restart your smartwatch from your wrist. From the main clock face, swipe down to reveal the notification panel and tap on settings. Scroll down to ‘Power Off' and tap on it. Tap on the blue check mark next to power off your smartwatch. Allow your device a few minutes to fully shut down. Then tap and hold the screen of your smartwatch for 3-5 seconds to turn it back on.
Reset Your Smartwatch
If restarting doesn't address the issue, tap Reset option found in the power menu to reset your X-FIVE smartwatch and clear all data.
Wear And Care
All X-FIVE Wearable products are meant to be worn all day and night. Follow these guidelines:
- Clean your band and wrist regularly, especially after intense workouts or sweating.
- Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which could get trapped beneath the band and irritate your skin.
- Always pat dry the band before putting it back on.
Although the X-FIVE Smartwatch is IP67 water resistant, it is not IP68 waterproof, meaning you should not submerge your smartwatch in water deeper than one meter for longer than 30 minutes. Do not swim with your smartwatch. However, your X-FIVE Smartwatch can withstand many splashes, rain, and daily activities such as washing dishes. If your smartwatch gets wet, remove it until dry. It is not good for your skin to wear a wet band for long periods of time.
! Not a medical device. This device and related software are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should not interpret or take clinical action based on the device output without consultation of a qualified healthcare professional.
Regulatory and Safety
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be located or operated in conjunction with any other antenna or transmitter.
FCC ID:
- Square - 2ARUI-ITF20SQ
- Round - 2ARUI-ITF20RD
NON-MEDICAL DEVICE
This X-FIVE Wearables product is NOT a medical device. This device and related software and applications are NOT intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Users should NOT interpret or take clinical action based on the device output without consultation of a qualified health-care professional.