Sunbeam Multi-Capsule™ Espresso Machine

Instruction Booklet CM2000, CM2000R, CM2000W

Sunbeam's Safety Precautions

Please read these instructions carefully and retain for future reference.

Safety Precautions for Your Sunbeam Espresso Machine

Sunbeam is very safety conscious when designing and manufacturing consumer products, but it is essential that the product user also exercise care when using an electrical appliance. Listed below are precautions which are essential for the safe use of an electrical appliance:

If you have any concerns regarding the performance and use of your appliance, please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line. Ensure the above safety precautions are understood.

Features of Your Sunbeam Multi-Capsule™ Espresso Machine

Four Types of Capsules - One Machine

Multi-capsule compatibility means you can choose from Nespresso® (and Nespresso® compatible), Caffitaly®, Lavazza A Modo Mio®, and Expressi® all in the one machine. You are no longer locked into one capsule brand anymore*.

Single and Large Cup Selection

Simply press the single cup or large cup button to deliver the espresso shot you desire.

19 BAR Electromagnetic Pump

Creates the ideal pressure for the perfect extraction, giving you a great espresso shot every time.

Removable Drip Tray and Used Capsule Container

Diagram showing the espresso machine with labels pointing to the removable drip tray and used capsule container.

* Trade Marks Disclaimer: Nespresso® is a registered trade mark of Societé Des Produits Nestle SA. Expressi® is a registered trade mark of ALDI Foods Pty Ltd & K-fee System GmBh. Caffitaly® is a registered trade mark of Caffitaly System S.p.A. Lavazza A Modo Mio® is a registered trade mark of Luigi Lavazza S.p.A. Coffee products carrying these trade marks have no connection with Sunbeam Corporation Limited. None of these trade mark owners have endorsed this Sunbeam machine, or its accessories, for use with their coffee capsules.

The Multi-Capsule System

Freedom to Choose from Four Capsule Systems

The Sunbeam Multi-Capsule™ Espresso Machine is designed to be compatible with four different capsule systems. Colour-coded capsule cartridges allow you to easily and quickly change capsule systems, so you are no longer locked into one capsule coffee brand.

Capsule Adaptor Cartridges

Simple to use and colour-coded, these cartridges give you the freedom to use the capsule you want*.

Diagram showing four capsule adaptor cartridges, labelled: NESPRESSO, LAVAZZA MIO, CAFFITALY, EXPRESSI.

Colour Guide for Capsules*

The capsule cartridges come in two parts: a capsule holder and matching pressure wall. These are colour-coded for ease of use.

Important: The capsule holder and pressure wall must be the same colour. If you use different colours, the machine will not work.

Diagram showing the four types of capsule systems: Nespresso® (and Nespresso® compatible), Caffitaly®, Lavazza A Modo Mio®, and Expressi®.

* Trade Marks Disclaimer: Nespresso® is a registered trade mark of Societé Des Produits Nestle SA. Expressi® is a registered trade mark of ALDI Foods Pty Ltd & K-fee System GmBh. Caffitaly® is a registered trade mark of Caffitaly System S.p.A. Lavazza A Modo Mio® is a registered trade mark of Luigi Lavazza S.p.A. Coffee products carrying these trade marks have no connection with Sunbeam Corporation Limited. None of these trade mark owners have endorsed this Sunbeam machine, or its accessories, for use with their coffee capsules.

Using Your Capsule Machine

Inserting a Capsule Cartridge

Note: The multi-capsule machine already has the Nespresso* cartridge inserted, ready for use. To change to a different capsule system, please see the section on changing your capsule system.

  1. Remove water tank from the back of the machine and fill with fresh water. Replace water tank. (See Figure 1).

    Diagram: Water tank removal from the back of the machine.

  2. Turn power switch on. This is located at the right rear of the machine (below the water tank).
  3. Press power button on the machine. (See Figure 2).

    Diagram: Power button on the machine.

Note: Button lights will flash while the machine is heating to the correct temperature. When flashing stops, the machine is ready to use.

  1. Open the handle. (See Figure 3).

    Diagram: Handle being opened.

  2. Insert coffee capsule into the capsule cartridge. (See Figure 4).

    Diagram: Coffee capsule being inserted into the capsule cartridge.

Note: If you would like to use a different capsule, then please refer to the "Changing the capsule system" procedure on page 7.

* Capsule trade marks are owned by third parties & are not related to Sunbeam (see Disclaimer on page 4).

Using Your Capsule Machine continued

  1. Close the handle. (See Figure 5).

    Diagram: Handle being closed.

Removing Drip Tray and Used Capsule Container

  1. Slide drip tray out from the machine (used capsule container will also remove).
  2. Empty used capsule container and drip tray.

Note: Excess water from the extraction process will be collected in the drip tray and used capsule container. This is normal operation.

  1. Place glass or cup on the drip tray.
  2. Press the single cup or large cup button. (See Figure 6).

    Diagram: Cup on drip tray and single/large cup buttons being pressed.

Note: Always check the water level before using the machine to ensure there is enough water for your espresso.

  1. Once finished, lift the handle to clear the used capsule.
  2. Used capsule will automatically fall into the used capsule container.

Changing the Capsule System

Changing the Capsule System

  1. Open the handle. (See Figure 1).

    Diagram: Handle being opened.

  2. Rotate the capsule holder anti-clockwise (towards the unlock position). (See Figure 2).

    Diagram: Capsule holder being rotated anti-clockwise to unlock.

  3. Lift the capsule holder out of the machine. (See Figure 3).

    Diagram: Capsule holder being lifted out of the machine.

  4. Select the colour-coded capsule holder that you would like to use.
  5. Align the capsule holder with the cradle using the arrow, guideline, and unlock symbol as a guide.
  6. Push capsule holder firmly into the cradle. (See Figure 4).

    Diagram: Capsule holder being aligned and pushed into the cradle.

  7. Rotate the capsule holder clockwise (towards the lock position) until you hear and feel it click into the locked position. (See Figure 5).

    Diagram: Capsule holder being rotated clockwise to lock.

    WARNING: Make sure the capsule holder is in the "LOCK" position before closing. The handle will not close if the capsule holder is not locked in place.

  8. Close the handle.

Changing the Capsule System continued

  1. Open the pressure wall cover. (See Figure 6).

    Diagram: Pressure wall cover being opened.

  2. Press the "Release" button on the pressure wall. (See Figure 7).

    Diagram: "Release" button on the pressure wall being pressed.

  3. Lift the pressure wall out of the machine. (See Figure 8).

    Diagram: Pressure wall being lifted out of the machine.

  4. Select the pressure wall that matches the capsule holder above.
  5. Lock the pressure wall in position by pressing down on the two shoulders of the pressure wall and close the pressure wall cover. (See Figure 9).

    Diagram: Pressure wall being locked into position and the cover closed.

    WARNING: The capsule holder and pressure wall must be the same colour. If you use different colours, the machine will not work.

    Important: The pressure wall cover must be closed when using the machine.

Care and Cleaning

After Each Use

  1. Turn the machine off and always remove the power cord from the power outlet before cleaning.
  2. The handle should be lowered to its original position.
  3. Remove the drip tray and used capsule container.
  4. Remove the drip plate and empty the drip tray.
  5. Rinse the drip tray and plate with fresh water.
  6. Empty the used capsule container.
  7. Wash the used capsule container. To remove stains, use a soft, damp cloth and a non-abrasive, gentle dish soap.

Important: Coffee machine parts are not dishwasher safe.

Descaling

It is recommended to have a monthly descaling routine to produce the best extraction.

  1. Inject 1 cup of water through the system (do not insert a capsule).
  2. Once completed, turn the machine off and remove the power cord from the power outlet.
  3. Remove and empty the water tank and set aside.

Troubleshooting Guide

ProblemPossible CauseSolution
No light indicator.Power switch is off.Ensure the main power switch is on. This is located at the right rear of the machine (below the water tank).
No coffee runs through.Machine not plugged in.Ensure the machine is plugged in to the power outlet and the power point is switched on.
No water in the water tank.Fill the water tank.
The capsule holder and pressure wall must be matching colours.Check if the colour of the capsule holder and pressure wall are the same. IMPORTANT: the machine will not work if the capsule holder and pressure wall are not matching colours.
Pressure wall channels may be blocked.Rinse the pressure wall with cold water.
The handle cannot close.The used capsule drawer is full.Slide out the drip tray and used capsule container. Dislodge and remove the used capsules.
The capsule holder was not locked in place before closing the handle. IMPORTANT: the capsule holder MUST be locked in place.Ensure capsule holder is locked in place correctly as per "Changing the capsule system" section on page 7.

12 Month Warranty

This Sunbeam product is covered by a 12 month replacement or repair warranty, which is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia) or New Zealand Consumer Guarantees Act (if your product was purchased in New Zealand).

Should you experience any difficulties with your product during the warranty period, please contact our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

Alternatively, you can send a written claim to Sunbeam to:

Australia

Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia

New Zealand

Level 6, Building 5, Central Park, 660-670 Great South Road,
Greenlane, Auckland

Upon receipt of your claim, Sunbeam will seek to resolve your difficulties or, if the product is defective, advise you on how to obtain a replacement or refund.

To assist us in managing warranty claims, we recommend you register your product as soon as practicable after purchase by creating a MySunbeam account on our website and send a copy of your original receipt to Sunbeam.

In order to make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested.

Should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will replace or repair it, at our discretion, free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workmanship during the warranty period. Your warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, or normal wear and tear.

Your Warranty Does Not Cover:

The benefits given to you by our warranty are in addition to other rights and remedies under law in relation to the product.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.

If your warranty claim is not accepted, Sunbeam will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.

Should your product require repair or service after the warranty period, contact your nearest Sunbeam service centre. For a complete list of Sunbeam's service centres, visit our website or call our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

Need Help With Your Appliance?

Contact Sunbeam's customer service team or visit their website for information and tips on getting the most from your appliance.

In Australia
Visit www.sunbeam.com.au
Or call 1300 881 861

In New Zealand
Visit www.sunbeam.co.nz
Or call 0800 786 232

Sunbeam® is a registered mark of Sunbeam Corporation Limited. TM MULTI-CAPSULE is a trade mark of Sunbeam Corporation Limited. Made in China. Due to minor changes in design or otherwise, the product may differ from the one shown in this leaflet. © Copyright. Sunbeam Corporation Limited 2015. ABN 45 000 006 771. Sunbeam Corporation is a division of GUD Holdings Ltd.

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