Heated Snow & Ice Melting Mats and Snow Removal Systems | HeatTrak®
User Guide for HeatTrak models including: WI-FI Smart Outlet Library for Snow and Ice Melting, Smart Outlet Library for Snow and Ice Melting, Snow and Ice Melting, Ice Melting
HeatTrak User Guide Library for Snow and Ice Melting Products
File Info : application/pdf, 4 Pages, 1.26MB
DocumentDocumentSTEP 1 STEP 2
WI-FI Smart Outlet
USER GUIDE
If you have any questions about this User Guide, please contact a HeatTrak Specialists at (888) 586-4904. Enjoy your snow day.
DOWNLOAD THE APP:
On your smartphone or tablet, visit the App Store (for Apple iOS devices) or the Google Play Store (for Android devices) and search for the app called
SMART LIFE SMART LIVING.
Install and open the app.
STEP 3
STEP 4
Tap "Sign Up," and accept the User Agreement and Privacy Policy when prompted.
On the "Register" screen, enter your email address, then "Get Verification Code." Enter the verification code that was sent to the email address you provided.
Set a password on the next screen (use 6-20 characters with a mix of letters and numbers).
STEP 5
STEP 6
Tap "Go to App" on the next screen. ("Access to Data" and "What's Trending" permissions are optional and not required for the device to function).
For this next step, place the Wi-Fi Outlet and your phone right next to your Internet router, or as close as possible. Make sure the Wi-Fi Outlet is plugged in, as seen in the picture below. (You may have to use an extension cord to get the Wi-Fi Outlet close to the router.)
STEP 7
STEP 8
STEP 9
Tap "Add Device" on the app.
Tap "Socket (Wi-Fi)" in the top left corner.
Ensure that your phone is connected to your Wi-Fi network. Then enter your Wi-Fi password on the next screen. Wi-Fi passwords are case-sensitive.
STEP 10
NOTE: Your Wi-Fi network must be set to operate on the 2.4 GHz band to connect to the HeatTrak Outdoor Smart Home Wi-Fi Wireless Outlet.
If you are unsure, please contact your Internet Service Provider.
STEP 11
Press and hold the round button on the center of your HeatTrak Outdoor Smart Home Wi-Fi Wireless Outlet until it blinks rapidly.
STEP 12
Tap Next on the "Reset the device" screen.
STEP 13
NOTE: If Step 13 times out, go back to step 7 and try again. If it doesn't connect after 3 attempts, see possible troubleshooting tips on the last page.
Tap the small circle next to "Confirm the indicator is blinking rapidly," then tap Next.
Wait while the Smart Life app searches for your device. After a few moments, you should receive confirmation that your device was added successfully.
CONGRATULATIONS!
You are now set up.
You can move the Wi-Fi Outlet to the outside receptacle where you'll be using your Snow Melting Mats.
Plug in the HeatTrak Power Unit and Snow Mats to the Wifi Outlet and you're ready to go!
RECOMMENDATION: Do not press the button on the Wi-Fi outlet anymore. You should only control the outlet now from your phone or tablet.
Enjoy your snow day!
TROUBLE SHOOTING SUGGESTIONS
SIGNAL STRENGTH: For best results, there must be a strong Wi-Fi signal. If the connection is poor, spotty or intermittent, this device may not connect or stay connected to your device. For home locations in remote areas (i.e. a cabin in the woods), this device might not be a suitable solution for you. If this is the case, email us and we'll offer to exchange your Wi-Fi Plug for a wireless remote control switch. (HR-WIRELESS)
NO CONNECTION AFTER 3 ATTEMPTS: In a small percentage of cases, the device might be defective. If you have purchased a new Wi-Fi plug and there was no light illuminated in the center and you've tried resetting the device by holding down the center button for 6-10 seconds, email us for additional troubleshooting or replacement options.
ROUTER FREQUENCY: Every Internet router has two frequencies to send and receive data: a 2.4 GHz and 5 GHz. This device works best if your smart phone or tablet is connected to the 2.4GHz frequency. If you're not sure which frequency your phone is connected to, call your internet service provider and ask them to help you determine this information. Unfortunately, this is not something we can assist with.
WARNING To reduce the risk of fire, electric shock or personal injury, please strictly follow these instructions. 1. To prevent water immersion,
the outlet must be mounted in a vertical position at least 2-feet above ground level with the outlets facing downward. Do not immerse in water. 2. Do not connect any devices which may exceed the maximum 15 amp ratings of this remote outlet. 3. Do not disassemble or attempt to repair this product. 4. Children should not use remote outlets without supervision. 5. This product and its packaging are not intended to be used as toys and should be kept away from children at all time. 6. Used batteries should be disposed of safely and environmentally.
WARNING This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov. This product meets and complies with all Federal regulations.
FCC WARNINGS Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, where can be determined by turning the equipment off and on, the user is encouraged to try to connect the interference by one or more of the following measures: 1. Reorient or relocate the
receiving antenna 2. Increase the separation between
the equipment and receiver 3. Connect the equipment into an
outlet on a circuit different from that to which the receiver is connected 4. Consult the dealer or an experienced radio/TV technician for help
DISCLAIMERS HeatTrak makes all attempts in providing accurate information on all media. However, HeatTrak makes no warranty as to the accuracy of the information, including representations and warranties about the accuracy of the product specifications, marketing
material, product availability, new product launch dates and all other content herein. HeatTrak reserves the right to update and change information without prior notice. All information provided is provided `AS IS' with all faults without warranty of any kind either expressed or implied. HeatTrak and its suppliers disclaim all warranties, expressed or implied without limitations. HeatTrak and its suppliers shall not be liable for any indirect, special, consequential or incidental damage including, without limitation, post profits or revenues, cost of replacement goods, loss of damage to data arising out of the use or inability to use any HeatTrak product, damages resulting from use of or reliance on information present, even with prior notice to HeatTrak. All non-HeatTrak trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners. HeatTrak does not claim any relation. Mention of non-HeatTrak products and brands are for information purposes only and does not constitute an endorsement or affiliation.
WARRANTY PERIOD: HeatTrak Limited Warranty is for two (2) years from the date or purchase for new products. In the event that you have a problem with this product, please contact us at:
HeatTrak, LLC Support: (888) 586-4904 Email: info@heattrak.com Website: www.heattrak.com