Meraki Go Router Firewall - Easy Setup Guide

Introduction

The Meraki Go Router Firewall is designed for small offices and individual stores, offering easy setup and business-class internet connectivity without complex IT knowledge. All Meraki Go products can be managed through a smartphone or tablet app, allowing for quick and simple setup.

This guide will walk you through the setup process for the Meraki Go Router Firewall GX20 / Meraki Go Router Firewall Plus GX50.

Getting Started: A Step-by-Step Overview

1. Install the Meraki Go App
2. Create an Account
3. Register the Router Firewall
4. Connect the Router Firewall
5. Connect Devices

Note: This guide primarily uses Android screenshots, with iOS procedures noted where applicable.

Step 1: Install the Meraki Go App

First, install the Meraki Go app on your smartphone or tablet. You can find it on the Google Play Store for Android or the App Store for iOS.

For Android:

1. Open the 'Play Store' app.
2. Search for 'Meraki Go' in the search bar.
3. Tap the '[Install]' button to begin the installation.
4. Tap the '[Open]' button to launch the Meraki Go app once installed.

For iOS:

1. Open the 'App Store' app.
2. Search for 'Meraki Go' and install it.
3. Tap the '[Open]' button to launch the app.

After installation, you will proceed to create a Meraki Go account.

Step 2: Create an Account

Once the Meraki Go app is installed, you need to create a Meraki Go account. This account will be used to manage your Meraki Go products and settings.

1. Tap '[Login]' on the app's welcome screen.
2. Tap the 'Create Account' link (usually found near the login button).
3. Fill in the required fields:
   • First Name
   • Last Name
   • Email Address (This will be used for login)
   • Company Name
   • Password (Must be at least 8 characters, including letters and numbers)
   • Confirm Password
   • Industry (Select from the provided list)
   • Business Size (Select your company's size)
   • Region
   • Time Zone
4. Review and accept the Terms of Service.
5. Tap '[Create Account]' or a similar button to finalize account creation.

You will receive an email to verify your account. Open the email and click the verification link or button.

After verification, return to the app and tap '[OK]' to confirm.

Step 3: Register the Router Firewall

Log in to the Meraki Go app to register your router firewall using its serial number. The serial number is usually found on the back of the device or on its packaging.

1. Tap '[Login]' in the app.
2. Enter your Meraki Go account email and password.
3. Tap the '[Login]' button.
4. Tap '[Next: Register Meraki Go Hardware]' or a similar option.
5. Scan the QR code on the router firewall using your smartphone's camera. If scanning fails, you can manually enter the serial number.
6. Enter a name for your router firewall (e.g., 'GX20').
7. Tap '[Save]'.
8. Confirm the scanned device count and tap '[Next: Confirm Scanned Devices]'.
9. Tap '[Next: Connect Meraki Go Hardware]' to proceed to the connection step.

Step 4: Connect the Router Firewall

Connect your router firewall to the internet and power source.

1. Connect one end of the included Ethernet cable to the router firewall's 'Internet' port and the other end to your modem or data terminal equipment (DTE).
2. Connect the included power adapter to the router firewall and plug it into a power outlet.
3. Observe the LED indicators on the front of the device. Refer to the LED status guide for interpretation.
4. Tap '[Next: Connect and Upgrade]' to continue.
5. Tap '[Next: Complete Setup]' when prompted.

Note on PPPoE: If your internet service provider requires PPPoE settings, you will need to configure these separately using the router firewall's built-in management tool. Refer to the appendix for detailed PPPoE setup instructions.

Step 5: Connect Devices

Finally, connect your devices (PCs, printers, access points, etc.) to the router firewall.

1. Connect your PC to one of the available LAN ports (ports 2, 3, 4, or 5) on the router firewall using an Ethernet cable. Ensure your PC's Wi-Fi is turned off.
2. Ensure your PC's TCP/IPv4 properties are set to 'Obtain an IP address automatically'.
3. Open a web browser and navigate to wired.meraki.com or the router firewall's default gateway IP address (found using the command prompt: ipconfig).
4. Click the '[Configure]' tab.
5. Enter the router firewall's serial number in the 'Username' field. Leave the 'Password' field blank.
6. Click '[Login]'.
7. Under 'Uplink configuration', set the 'Connection type' to 'PPPoE'.
8. Select 'Use authentication' from the 'Authentication' dropdown.
9. Enter your PPPoE username and password provided by your ISP.
10. Click '[Save]'.

Your Meraki Go Router Firewall setup is now complete. You can now connect your devices and access the internet.

Appendix: PPPoE Setup

PPPoE (Point-to-Point Protocol over Ethernet) may be required for certain internet connections, such as some fiber optic or ADSL services, especially when your modem does not have a built-in router function or when the router function is disabled.

PPPoE settings are configured through the router firewall's built-in management tool, not the Meraki Go app.

Required Information:

• PPPoE Username
• PPPoE Password

Note: Some ISPs may require specific MTU size settings. If this is the case, after completing the initial setup, navigate to the '[Settings]' tab in the Meraki Go app, then '[Your Account]', and contact support with the required MTU value.

Additional Resources

• Cisco Meraki Go Official Website
• Cisco Meraki Go Amazon Official Site
• Meraki Go Official Documentation Site (Japanese)