OOTD S10 E-SCOOTER User Manual
About Us
THANK YOU FOR CHOOSING OOTD
Contact us if you experience issues relating to riding, Maintenance and safety, Or errors/faults with your Electric scooter.
Tel/Whatsapp: +86 18988789573
E-mail: support@o-otd.com
Web address: www.o-otd.com
Product Structure
Diagram showing the different parts of the e-scooter:
- Handlebar
- Head Light
- Folding Lever
- Stem
- Front Fork
- Front Wheel
- Deck
- Rear Fender
- Rear Wheel
- Motor
- Brake Lever
- Throttle
- Display
- Power Button
- Seat Post (Optional)
- Seat (Optional)
Specifications
| Battery Capacity | 48V 20Ah |
| Motor Power | 1400W |
| Max Speed | 25km/h |
| Max Range | 70km |
| Max Load | 120kg |
| Charging Time | ~5-6 hours |
| Tire Size | 10 inches |
| Brake Type | Disc Brake |
| Weight | 28kg |
| Working Voltage | 36/48V |
| Working Current | 22A (±1A) |
| Side ambient Lighting Working Voltage | 12V |
| Side ambient Lighting Working Current | 137mA |
| Front ambient Lighting Working Voltage | 109.2W |
| Front ambient Lighting Working Current | 135mA |
| Motor Speed | 1010±10rpm |
| Climbing Ability | ≤25° |
| Max Current | ≤1.5A |
| Color | Black+Yellow |
Features & Functions
- Long Wheelbase: The scooter has a longer wheelbase, which provides a more stable and comfortable riding experience.
- Front and Rear Suspension: Equipped with front and rear suspension systems for a smoother ride over uneven surfaces.
- Dual Braking System: Features both electronic braking and disc braking for enhanced safety and stopping power.
- High-Power Motor: A powerful motor allows for quick acceleration and efficient climbing of inclines.
- Large Capacity Battery: The high-capacity battery provides an extended riding range on a single charge.
- Bright LED Lighting: Includes front and rear LED lights for visibility and safety during nighttime riding.
- Durable Construction: Built with robust materials for longevity and reliability.
Daily Protection & Maintenance
Battery Protection: To ensure the longevity of the battery, avoid fully discharging it regularly. It is recommended to charge the battery when the power level is low.
NOTE: If the battery is not used for a long time, please charge it at least once a month. If the battery is damaged due to improper charging or storage, it may not be covered by the warranty.
Environment Protection: When the battery is charging, it is best to charge it in a dry and ventilated environment. Avoid charging in direct sunlight or in extremely cold or hot temperatures.
Precautions on Charging:
- When charging, please use the original charger and ensure the charging port is clean. The first sign of charging is indicated by a red light on the charger.
- When the battery is fully charged, the indicator light will turn green.
- Charging normally takes about 5-6 hours. Do not overcharge the battery.
- Please unplug the charging cable after fully charged.
Display Introduction
The display shows various information about the scooter's status:
- Speed Display: Shows the current speed of the scooter.
- Battery Indicator: Displays the remaining battery level.
- Gear Selection: Allows selection of different speed gears.
- Error Code: Displays error codes if any issues arise.
- Light Indicator: Shows when the headlights are on.
- Bluetooth Indicator: Indicates Bluetooth connectivity status.
- Speed Unit: Displays the speed in km/h.
Battery Indicator:
- Full Battery: 5 Bars
- 3/4 Battery: 4 Bars
- 1/2 Battery: 3 Bars
- 1/4 Battery: 2 Bars
- Empty Battery: 1 Bar
White Flashing Battery (Max 48.5V): This indicates that the battery is fully charged. The voltage is between 48.5V and 54.6V. When the battery is fully charged, the scooter will automatically stop charging.
Error Codes:
- E1: Motor Hall Failure
- E2: Motor Phase Failure
- E3: Brake Failure
- E4: Low Voltage Protection
- E5: Controller Overheating
- E6: Communication Failure
- E7: Battery Voltage Abnormal
- E8: Handlebar Signal Abnormal
- E9: Speed Signal Abnormal
- E10: Power Signal Abnormal
- E11: Brake Signal Abnormal
- E12: Light Signal Abnormal
- E13: Bluetooth Signal Abnormal
Limited Warranty Statement
7 DAY SATISFACTION GUARANTEED RETURN POLICY
If you are unsatisfied with your purchase, our return policy allows you to return the product purchased on the Authorization channel within 7 days counting from the date of receipt of shipment, and request a refund from the Authorization channel for any reason. Note: Express shipping cost is nonrefundable. For the return request, we are not responsible for lost packages due to the carrier, or products received that cannot be verified. Received products that have damage determined to have been caused by the end-user may be subject to denial of the return request.
LIMITED PRODUCT WARRANTY
OOTD warrants the original purchaser that your product shall be free from defects in materials and workmanship under normal use for the period aforementioned. OOTD does not warrant the operation of the product will be uninterrupted or error-free. OOTD is not responsible for damage arising from failure to follow instructions relating to the product's usage.
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:
- A Return Merchandise Authorization (RMA) must be requested within 7 days from the date of receipt of shipment. To request an RMA, Contact us through E-mail: support@o-otd.com for service.
- The cost of return shipping will be borne by the customer.
- For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
- Returned product must be in good physical condition (not physically broken or damaged).
- All accessories originally included with your purchase must be included with your return.
- If you return a product to our warehouse, (a) without an RMA or (b) without all parts included in the original package, we retain the right to refuse delivery of such return.
REMEDIES
If a hardware defect is found and a valid claim is received by OOTD within the Warranty Period, OOTD will, at its option and to the extent permitted by law, either repair the product at no charge, using new or refurbished replacement parts or, replace the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. Any replacement hardware product will be warranted for the remainder of the original warranty period or seven (7) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE
A Warranty Service Order must be requested within the Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, Contact us through E-mail: support@o-otd.com for service. To obtain warranty service, you must deliver the product in either its original packaging or packaging providing an equal degree of protection, to the address specified by seller. In accordance with applicable law, OOTD may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service.
LIMITATION OF DAMAGES
Except to the extent prohibited by applicable law, OOTD shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when OOTD has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
