User Guide for globalpayments models including: T650C Global Payments Terminal, T650C, Global Payments Terminal, Payments Terminal
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DocumentDocumentPAYMENT TERMINAL Quick Start Guide Global Payments Terminal -- T650C / T650P Get started Welcome to the Global Payments Terminal Quick Start Guide! It's your go-to resource for quickly and easily setting up and using your new payments terminal. This guide covers everything from the initial setup to processing payments, ensuring you have all the essential information at your fingertips. We'll also provide you with helpful links to additional resources to maximize the potential of your new payment solution. Let's get started! Terminal ON/OFF The terminal power configuration differs across devices; view the table below to see the power connectivity method for your device(s): Countertop--T650C The T650C features a dedicated DC power connector for easy and convenient power supply. Wireless--T650P The T650P comes pre charged, but we advise you to charge the terminal to ensure it maintains a battery life above 15% for seamless transaction processing. Inside the box, you will find the power cable. To charge the device, insert the USB port into the T650P and connect the other end to the power supply. Power On: Press and hold the power button [ ] to turn on the device. Power Off: Press and hold the power button [ ] to wake the device up. After it is turned on, press and hold the power button [ ] until the "User Menu" displays on the screen. Tap [ Power off] to turn off the device. Manager password To set up your personalized manager password, kindly reach out to Global Payments Customer Care Centre at 1-888-682-3309. Please note that the password should consist of 7-12 characters or digits. Network communication Network configuration differs across devices; view the table below to see the available connectivity method for your device(s): Device name Countertop--T650C Wireless--T650P Available connectivity mode Wi-Fi and Ethernet Wi-Fi and 4G wireless To set up your device connectivity, follow the steps based on the communication mode configuration that you ordered. For a Wi-Fi set-up 1. Swipe down from the top of the home screen. When you see the status bar, swipe down again. 2. Tap the Wi-Fi icon to toggle "Wi-Fi On" 3. Tap the arrow at the bottom of the Wi-Fi icon to display available networks 4. Tap the SSID name of the Wi-Fi network that you want to connect to from the list. 5. Enter the Wi-Fi password, and then tap [CONNECT]. For an ethernet set-up (Countertop--T650C only) 1. Insert the Ethernet cable into the T650C device. 2. Connect the other end of the cable to the ETH port, as illustrated on the right. For a 4G set-up (Wireless--T650P only) If you have selected a 4G configuration for your terminal, rest assured that it will arrive with a pre-installed and pre-programmed network SIM card, fully prepared for immediate use. Performing a sale transaction 1. Tap the [SALE] transaction icon on the Payments app home screen. 2. Key in the transaction amount and tap []. 3. The cardholder taps/inserts/swipes their payment method and follows the prompts on the screen for each card entry. 4. Transaction complete Additional resources Visit the Global Payments Help Centre at help.globalpay.com or scan the QR code on the side for additional support materials for your device(s). Should you have any questions or require additional instructions, please contact the Global Payments Customer Care Centre at 1-888-682-3309. © 2024 Global Payments Inc. All Rights Reserved. SM-232614-v1.0