System Overview
The Multi-Punto Multi-Counter system is designed for efficient management of queues and customer flow. It comprises several key components:
- Display Riepilogativo (Main Display): Provides an overview of the system status and current calls.
- Display di Sportello (Counter Display): Displays information at individual service points.
- Unità di Trasmissione (Transmission Unit): Handles the transmission of call signals.
- Console Operatore (Operator Console): Allows operators to manage calls and system settings.
- Modulo di Chiamata Vocale (Voice Module): Provides audible announcements for call information.
Installation and Wiring
This section details the necessary steps for installing and wiring the system components, including power supply and data line connections. Proper wiring is crucial for optimal system performance.
For detailed wiring diagrams and specific connection instructions, please refer to sections 6 through 11 of this manual.
Programming and Coding
The manual outlines the procedures for programming and coding each unit within the Multi-Punto system. This includes setting up radio frequencies, service types (A/C), and operator workstation addresses.
Refer to sections 1 through 5 for comprehensive programming guides for each component.
Key Features
- Flexible programming options for different operational needs.
- Clear display of call information for both customers and operators.
- Optional voice module for enhanced user experience.
- Robust system design for reliable operation.
Support and Resources
For further assistance or inquiries regarding the Multi-Punto Multi-Counter system, please consult the official Visel Italiana website or contact their support channels.