Wyze Scale Ultra Quick Start Guide

Getting Started

What's in the Box:

• Wyze Scale Ultra × 1
• 1.5V AAA Batteries × 4
• Quick Start Guide × 1

Setup:

1. Install Batteries: Open the battery compartment on the back of the scale and insert the 4 AAA batteries, ensuring correct polarity (+/-).
2. Download the Wyze App: Search for "Wyze" on the App Store or Google Play, download it, and sign in or create an account.
3. Connect Your Scale: In the Wyze app, tap the '+' icon, then select 'Device' > 'Lifestyle' > 'Wyze Scale Ultra'. Follow the in-app instructions. Ensure your phone's Bluetooth® is enabled and tap the scale's surface to activate it for connection.
4. First Measurement: Once connected, place the scale on a hard, flat surface. Step onto the scale with bare feet, ensuring your feet touch all four electrodes for accurate readings.

Tips for Accurate Measurements

• Place the scale on a hard, flat surface.
• Do not wear socks.
• Do not let your knees touch each other.
• Ensure your personal information (age, sex, height) in the Wyze app is accurate.
• Connect to the Wyze app before each measurement, especially if sharing the scale.

Understanding the Display

136.8 lb: Indicates a weight measurement.

C: Indicates the scale is calibrating.

Err: Suspected error. Clean the scale with a damp cloth and try again.

Low Battery Symbol: Batteries are low. Replace the batteries.

Error Message: An error occurred. Step off and back on to repeat the measurement.

Units and Factory Reset

• Changing Units: Locate the 'UNIT' button under the battery cover on the back of the scale. Press it to switch between lb and kg.
• Factory Reset: Press and hold the 'UNIT' button for 5 seconds until the TFT display shows "Clear".

Sharing Your Scale

You can share your Wyze Scale Ultra with family members through the Wyze app. Follow the sharing instructions within the app.

Athlete Mode

If you exercise more than 10 hours per week and have a resting heart rate below 60 bpm, consider enabling 'Athlete Mode' in the Wyze app for more accurate body composition analysis.

Important Safety Precautions

• Do not stand on the edge of the scale to avoid falling or inaccurate measurements.
• Avoid using the scale on tiled or wet floors.
• Ensure the scale surface is clean to prevent slipping.
• Handle the scale with care; do not drop or jump on it.
• Avoid using the scale near strong magnetic fields (e.g., microwave ovens).
• Medical Device Advisory: Individuals with implanted medical devices (pacemakers, life support systems), portable electronic medical devices, or pregnant women should consult their healthcare provider before use. Use the scale only while wearing shoes or activate the "Only Measure Weight" setting in the app.
• Battery Safety: Only use 1.5V AAA batteries. Do not expose batteries to extreme heat, fire, or attempt to crush or puncture them, as this may cause explosion or leakage.

Care and Maintenance

1. Avoid high temperatures and direct sunlight.
2. If stored near freezing temperatures, allow the scale to acclimate to room temperature before use.
3. Remove batteries if the scale will not be used for 3 months or more.
4. Clean the scale with a soft, damp cloth. Do not use abrasive cleaners or immerse the scale in water.
5. The scale is designed to maintain performance for at least 10,000 measurements.

Specifications

• Product Name: Wyze Scale Ultra
• Model: WL_SCLUB
• Product Size: 300 mm x 300 mm x 28 mm
• Product Weight: 3.96 lbs / 1.80 kg
• Power: 4 x 1.5V AAA batteries (included)
• Display Units: lb/kg
• Measurement Range (Weight): 11 - 400 lbs / 5 - 180 kg
• Operating Temperature: 41°F - 104°F (5°C - 40°C)
• Operating Humidity: 20 - 85% RH
• Storage/Transport Humidity: ≤90% RH
• Storage/Transport Temperature: -4°F - 131°F (-20°C - 55°C)

FCC Compliance Statements

This equipment complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

RF Exposure Information (SAR): This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. During testing, radios were set to their highest transmission levels and placed to simulate use near the body with 0mm separation. Accessories with metal parts may affect RF performance and should be avoided. The SAR limit is 4.0 W/kg over 10 grams of tissue in the US/Canada.

ISED Compliance Statements

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Warranty Information

Your Wyze product is covered by a one-year limited warranty. For full terms, visit: https://www.wyze.com/policies/refund-policy

Support

Need Help?

• Contact Support: https://wyze.com/support
• Join the Community: https://wyze.com/community

Trademarks and Disclaimers

Wyze and Wyze Scale Ultra are trademarks of Wyze Labs, Inc. Apple logo and App Store are trademarks of Apple Inc. Google Assistant, Google Home, Google Play, and the Google Play logo are trademarks of Google LLC. Bluetooth® is a registered trademark of Bluetooth SIG, Inc.

Disclaimer: Products and illustrations in this guide are for reference only. Actual products may vary due to updates.

Recycling Information

Please recycle this product where facilities exist. Electrical waste should not be disposed of with household waste. Check with your local authority or retailer for recycling advice.