User Manual

GNCC AX1800 Dual Band Wi-Fi 6 Router

Model: R2

Customer Service

For any questions or problems, please contact GNCC Customer Service at nd.support@gncchome.com.

Package Contents

• GNCC AX1800 Dual Band Wi-Fi 6 Router (R2) x1
• Quick Start Guide x1
• Ethernet Cable x1
• Power Adapter x1

Product Diagram

Default Wi-Fi Name (SSIDs):

• 2.4G: GNCC-XXXX (where XXXX represents the last 4 digits of the MAC address)
• 5G: GNCC-5G-XXXX (where XXXX represents the last 4 digits of the MAC address)

Connection Diagram:

The router connects to a Wall Socket via a Power Adapter. The router's WAN port connects to a Modem, which in turn connects to the Internet via an Optical Fiber/Phone Line. The router also has an Internet Network Port. The router can be connected to a PC or network switch via LAN ports. The RST/WPS/MESH button is located on the back of the router.

LED Indicators

Ports/Button

Set up the Router

Using GNCC Home APP

1. Download and install the GNCC Home APP from the App Store or Google Play.
2. Open the GNCC Home APP and log in with your GNCC ID (registration required).
3. Power on your router and follow the step-by-step instructions in the app to set it up.
4. Explore the GNCC Home APP for features like Parental Control, Network Security, Wi-Fi Schedule, Guest Wi-Fi, Connected Devices, and Network Map.

Using Web Browser

1. On your mobile phone or PC, open a web browser.
2. Enter http://gncclink.net or 192.168.8.1 (default IP address) to launch the router's web GUI.
3. Log in with the router's admin password (default is "admin") and follow the instructions to set up your router.

Connect your mobile phone to the router

Turn on Wi-Fi on your mobile phone and connect to the router's wireless network: GNCC-XXXX or GNCC-5G-XXXX.

Note:

• The "XXXX" refers to the last four digits of the MAC address.
• The default Wi-Fi password is empty (no password required).
• You can change your Wi-Fi SSID and set a new password for higher security via the GNCC Home APP or Web GUI. The Wi-Fi Password can contain 8-63 characters or digits, including special characters. The SSID can contain 1-32 characters, digits, or special characters.

[Image of a mobile phone screen showing Wi-Fi network selection with GNCC-5G-E138 and GNCC-E138 as available networks]

Guide Channels

• Visit the YouTube Channel “GNCC HOME” for instructional videos. [▶️ YouTube @GNCC HOME]
• Visit the Instagram Channel “gncc_home” for product photos. [? Instagram @GNCC HOME]
• Visit the Facebook Home Page “GNCC Home” for the latest news. [? Facebook @GNCC HOME]
• Join the Facebook Group “GNCC VIP Club” for after-sales feedback and promotions. [? Facebook Group @GNCC VIP Club]

FAQs

1. Unable to log in the router's web page on Phone?
   Check if your Phone is connected to the router's Wi-Fi and can access the Internet. Ensure you have entered the correct default URL (http://gncclink.net) or IP address (default is 192.168.8.1).
2. If I forget the router's login password?
   If registered with the GNCC Home APP, you can find the password there. Alternatively, reset the router to factory defaults by pressing and holding the RST/WPS button for 5-8 seconds until the system indicator blinks quickly. The password will revert to "admin".
3. How to do if I forget the password of the Wi-Fi?
   If registered with the GNCC Home APP, you can find the password there. You can also connect a PC to the router via an Ethernet cable and log in to the web management page to check the Wi-Fi password under Basic-Wireless Settings. Ensure your computer is set to "Obtain IP address automatically".
4. How to enable Smart Integrated SSID for 2.4G and 5G Wi-Fi with a single SSID?
   In the GNCC Home APP or the router's web page, navigate to Wi-Fi settings and enable Smart Integrated SSID. Allow about 1 minute for the setting to take effect. Your Wi-Fi will temporarily disconnect and require reconnection.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.