Bosch WGA12400UC Washing Machine

Further information and explanations are available online:

Register your appliance to enjoy customized benefits at bosch-home.com/us/owner-support/mybosch.

For help, visit bosch-home.com/us/owner-support/get-support.

1 Safety Instructions

1.1 Safety Definitions

WARNING: This indicates that death or serious injuries may occur as a result of non-observance of this warning.

CAUTION: This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

1.2 General Information

• Read this manual carefully.
• Keep the manual and the product information in a safe place for future reference or for the next owner.
• Do not connect the appliance if it has been damaged in transit.

1.3 Intended Use

Only a licensed professional may connect appliances without plugs. The manufacturer is not responsible for damage caused by incorrect connections. An incorrect connection is not covered by the Statement of Limited Product Warranty.

Only use this appliance:

• For washing machine-washable fabrics and hand-washable wool in accordance with the care label.
• With tap water and commercially available, washing-machine-suitable detergents and care products.
• For normal household use and in enclosed spaces in a residential environment.
• Up to an altitude of max. 13,100 ft (4000 m) above sea level.

1.4 Restrictive Use

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Do not let children play with the appliance.
• Cleaning and user maintenance must not be performed by children unless they are being supervised.
• Keep children under the age of 3 and pets away from the appliance.

1.5 Grounding Instructions

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Installation, electrical connections and grounding must comply with all applicable codes.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

• Check with a qualified electrician or authorized service representative if you are in doubt whether the appliance is properly grounded.

1.6 Safe Installation

WARNING: Incorrect installation is dangerous.

• Connect and operate the appliance only in accordance with the specifications on the rating plate.
• Connect the appliance to a power supply with alternating current only via a correctly installed socket outlet with grounding.
• The protective conductor system of the domestic electrical installation must be properly installed. The installation must have a sufficiently large cable cross-section.
• When using a residual current circuit breaker, only use a type with the mark.
• Never equip the appliance with an external switching device, e.g. a timer or remote control.
• When the appliance is installed, the power plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be integrated in the permanent electrical installation according to the installation regulations.
• When installing the appliance, check that the power cord is not trapped or damaged.
• If the insulation of the power cord is damaged, that can be dangerous.
• Never let the power cord come into contact with hot appliance parts or heat sources.
• Never let the power cord come into contact with sharp points or edges.
• Never kink, crush or modify the power cord.

WARNING: It is dangerous to use an extended power cord and non-approved adapters.

• Do not use extension cords or multiple socket strips.
• Only use adapters and power cords approved by the manufacturer.
• If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.

WARNING: The heavy weight of the appliance may result in injury when lifted.

• Do not lift the appliance on your own.

If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall.

• Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer. No other installation method is permitted.
• Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit.
• Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack.
• Do not install a washer-dryer stack on a platform; the appliances may tip over.

WARNING: Children may pull packaging material over their heads, or wrap themselves up in it and suffocate.

• Keep packaging material away from children.
• Do not allow children to play with packaging material.

CAUTION: The appliance may vibrate or move when in use.

• Place the appliance on a clean, even, solid surface.
• Align the appliance using the appliance feet and a spirit level.

If hoses and power cords have been laid incorrectly, this causes a tripping hazard.

• Lay hoses and power cords in such a way that there is no risk of tripping.

If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off.

• Do not move the appliance by holding onto protruding parts.

CAUTION: Touching sharp edges on the appliance may lead to cuts.

• Do not touch the sharp edges on the appliance.
• Wear protective gloves when installing and transporting the appliance.

1.7 Safe Use

WARNING: If the appliance or the power cord is damaged, this is dangerous.

• Never operate a damaged appliance.
• Never pull on the power cord to unplug the appliance. Always unplug the appliance at the power outlet.

If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the breaker in the circuit breaker box and turn off the water tap.

• Call Customer Service. → Page 33

Moisture intrusion may cause an electric shock.

• Use the appliance in enclosed spaces only.
• Never expose the appliance to intense heat or humidity.
• Do not use steam cleaners, high-pressure cleaners, hoses or sprays to clean the appliance.

WARNING: Children can lock themselves in the appliance, thereby putting their lives at risk.

• Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
• With redundant appliances, pull out the mains plug of the power cord, cut through the power cord and remove the appliance door.

When spinning larger, waterproof items of laundry, imbalances may arise and lead to injuries.

• Do not wash and spin larger items of laundry, such as blankets or mattress covers, in the appliance.

WARNING: Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children.
• Do not allow children to play with small parts.

WARNING: A hot-water system that has not been used for 2 weeks or more may produce flammable hydrogen gas.

• Before using the appliance open all hot-water faucets for a few minutes to release hydrogen gas.
• During these minutes, do not smoke or use an open flame.

WARNING: Detergents and care products may result in poisoning if consumed.

• If accidentally swallowed, seek medical advice.
• Keep detergents and care products out of the reach of children.

WARNING: Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.

• Rinse pretreated laundry thoroughly with water before washing.

CAUTION: The covering plate may break if you stand on or climb onto the appliance.

• Do not stand on or climb onto the appliance.

The appliance may tip over if you sit on or lean against the open door.

• Do not sit on or lean against the appliance door.
• Do not place any objects on the appliance door.

Reaching into the drum while it is still turning may cause hand injuries.

• Wait for the drum to come to a complete stop before reaching inside.

CAUTION: When you wash at high temperatures, the detergent solution becomes hot.

• Do not touch the hot detergent solution.

CAUTION: If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation.

• Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
• If accidentally swallowed, seek medical advice.
• Keep detergents and care products out of the reach of children.

1.8 Safe Cleaning and Maintenance

WARNING: Improper repairs are dangerous.

• Never make any technical modifications to the appliance or its features.
• Do not tamper with controls.
• Repairs to the appliance should only be performed by authorized service providers.
• Only original spare parts may be used to repair the appliance.

1.9 State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING: ⚠️ Cancer and Reproductive Harm - www.P65Warnings.ca.gov

2 Preventing Material Damage

NOTICE: The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent.

• Follow the dosage recommendations from the manufacturer.
• Only use fabric softeners or products to eliminate static that are specifically recommended for this purpose by the product manufacturer.

Exceeding the maximum load capacity impairs the function of the appliance.

• Observe the maximum load capacity for each programme and do not exceed it. → "Programs", Page 19

The appliance is secured for transportation using transport locks. Transit bolts which have not been removed may result in material damage and damage to the appliance.

• Before starting up the appliance, remove the transit bolts completely and keep them in a safe place.
• Before transport, fit the transit bolts fully in order to prevent damage in transit.

Material damage may be caused if the water inlet hose is connected incorrectly.

• Tighten the screw connections on the water inlet until they are hand-tight.
• Connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions, or valves.
• Ensure that the inner diameter of the water tap is at least 17 mm.
• Make sure that the length of the thread on the connection to the water tap is at least 10 mm.

If the water pressure is too high or too low, this may impair functioning of the appliance.

• Make sure that the water pressure in the water supply system is at least 14.5 psi (100 kPa) and max. 145 psi (1000 kPa).
• If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.
• Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler.

Modified or damaged water hoses may result in material damage and damage to the appliance.

• Never kink, crush, modify or cut through water hoses.
• Only use the water hoses supplied with the appliance or genuine spare hoses.
• Never re-use water hoses that have been used before.

Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance.

• Only operate the appliance with cold or warm (max. 60 °C/140 °F) mains water.

Unsuitable cleaning agents may damage the surfaces of the appliance.

• Do not use strong or abrasive cleaning agents.
• Do not use cleaning agents with a high alcohol content.
• Do not use hard scouring pads or cleaning sponges.
• Clean the appliance with nothing but water and a soft, damp cloth.
• Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.

3 Environmental Protection and Energy-Saving

3.1 Disposal of Packaging

The packaging materials are environmentally compatible and can be recycled.

• Sort the individual components by type and dispose of them separately.

3.2 Save Energy and Conserve Resources

If you follow these instructions, your appliance will use less power and water.

• Choose programs with low temperatures and longer wash times and use maximum load capacity.
  ✔️ Energy consumption and water consumption is most efficient.
• Add detergent based on the laundry's degree of soiling.
  ✔️ For light to normal soiling, a smaller amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer.
• Reduce the washing temperature for lightly and normally soiled laundry.
  ✔️ At lower temperatures, the appliance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient.
• Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards.
  ✔️ The drier the laundry, the shorter the program duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise.
• Wash the laundry without prewash.
  ✔️ Washing with prewash increases the program duration and increases energy and water consumption.

The appliance has an automatic load adjustment function.

• Depending on the type of fabric and load capacity, the automatic load adjustment function optimally adjusts the water consumption and program duration.

3.3 Energy-Saving Mode

If you do not use the appliance for a brief period, it automatically switches to energy-saving mode. All displays go out and Start Pause flashes. Energy-saving mode ends when you use the appliance again.

4 Installation and Connection

4.1 Unpacking the Appliance

NOTICE: Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance.

• Remove these objects, along with all supplied accessories, from the drum before starting the appliance.

1. Remove any packaging and protective covers completely from the appliance. → "Disposal of packaging", Page 7
2. Check the appliance for visible damage.
3. Open the door.
4. Remove any accessories from the drum.
5. Close the door.

4.2 Included in Delivery

After unpacking all the parts, check for any damage in transit and for completeness of delivery.

NOTICE: If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage and damage to the appliance.

• Do not operate the appliance with incomplete or defective accessories.
• Replace the accessories in question before operating the appliance. → "Accessories", Page 22

Note: The appliance has undergone a function test at the factory. This may cause water stains in the appliance, which the first wash cycle removes.

The delivery consists of the following:

• Washing machine
• Accompanying documents
• Transit bolts → "Removing the transit bolts", Page 10
• Cover caps
• Water inlet hoses → "Connecting the water inlet hoses", Page 11
• Elbow for securing the water outlet hose
• Power adapter with fuses

4.3 Requirements for the Installation Location

WARNING: The appliance contains live parts. Touching live parts is dangerous.

• Do not operate the appliance without a cover cap.

WARNING: When using the appliance on a base, the appliance may tip over.

• Always secure the feet of the appliance to a base using the manufacturer's fixing brackets → Page 22 before using the appliance for the first time.

NOTICE: If residual water in the appliance freezes, this may cause damage to the appliance.

• Do not install or operate this appliance anywhere that is liable to experience frost and/or outdoors.

If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage.

• Tilt the appliance carefully.
• Transport the appliance in an upright position.

4.4 Installation Types

The appliance can be set up in a closed cabinet either in a washer-dryer stack or free-standing.

WARNING: If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall.

• Only stack the dryer on a washing machine using the connection kit from the dryer manufacturer. No other installation method is permitted.
• Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit.
• Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack.
• Do not install a washer-dryer stack on a platform; the appliances may tip over.

Installation in a closed cabinet

Notes

• In case of set up in a washer-dryer stack, please observe the requirements for the installation location.
• Keep the clearance at the rear of the appliance to the cabinet wall as small as possible, depending on the ventilation openings and the water connection. For installation in a washer-dryer stack, a larger clearance is required at the rear of the appliance for the dryer's ventilation openings.
• To achieve shorter drying times, operate the appliance with the cabinet door open.

Operating the appliance in a closed cabinet with only the minimum required ventilation openings may lead to longer drying times.

Diagram Description: The diagram shows dimensions for installation in a closed cabinet. Label A indicates a clearance of 3.0" (7.6 cm), Label B indicates 14.0" (35.6 cm), and Label C indicates a minimum ventilation area of 63.0 sq. in. (404.0 cm²). Additional labels D, E, F, G indicate other clearances and dimensions related to the appliance setup.

4.5 Removing the Transit Bolts

The appliance is secured for transportation using transit bolts on the rear of the appliance.

Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. → "Inserting the transit bolts", Page 32

1. Pull the hoses out of the holders.
2. Unscrew and remove all of the screws for the 4 transit bolts using a 13 mm wrench.
3. Remove the power cord from the holder.
4. Remove the 4 sleeves.

4.6 Connecting the Appliance

Connecting the Water Inlet Hoses

1. Connect the water inlet hose for hot water a (red) and cold water b (blue) to the appliance.
2. Connect the water inlet hose for hot water a (red) and cold water b (blue) to the faucet (26.4 mm = 3/4"). Ensure a minimum thread length of 10 mm and a minimum tap diameter of 17 mm.

If there is no faucet for hot water, only connect the water inlet hose for cold water. Cover the hot water connection on the appliance in order to protect it from dirt.

Tip: To protect against dirt, use a 3/4" end cap on the hot water connection of the appliance.

3. Open the faucets carefully and check that the connection points are tight.

Water Outlet Connection Types

This information is intended to help you to connect this appliance to the water outlet.

NOTICE: When draining, the water drain hose is subject to water pressure and may come loose from the installed connection point.

• Secure the water drain hose against unintentional loosening.

Diagram Description: The diagram shows three water outlet connection types: Siphon (secure connection point with a hose clamp), Washbasin (fix and secure hose with an elbow), and Plastic pipe with rubber sleeve or gully (fix and secure hose with an elbow). The maximum draining height is 39 in. (100 cm).

Connecting the Appliance to the Electricity Supply

Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuit breaker.

1. Insert the power adapter with the line side into a suitable socket close to the appliance. Observe the user manual that is enclosed with the power adapter.
2. Insert the mains plug for the appliance's power cord into the power adapter's load side. The connection details of the appliance can be found under Technical data → Page 33.
3. Check the power plug is inserted properly.

4.7 Aligning the Appliance

In order to reduce noise and vibrations, and to prevent the appliance from moving, align the appliance correctly.

1. Use a 17 mm wrench to loosen the lock nuts in a clockwise direction.
2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level.
3. Use a 17 mm wrench to tighten the lock nuts against the housing until they are hand-tight.

Diagram Description: The diagram shows how to adjust the appliance feet using a wrench and a spirit level to ensure the appliance is level and stable. It emphasizes that all appliance feet must stand firmly on the ground.

5 Before Using for the First Time

Prepare the appliance for use.

5.1 Starting an Empty Washing Cycle

Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry.

1. Turn the program selector to Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
4. Pour approximately 4.3 cups (1 liter) of mains water into compartment II.
5. Add washing powder containing oxygen bleach to compartment II. To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woolens or delicates.
6. Push in the detergent drawer.
7. Press Start Pause to start the program.
   ✔️ The display shows the remaining program duration.
   ✔️ After the program has ended, the display shows: End.
8. Start the first wash cycle or set the program selector to Off to switch off the appliance. → "Basic Operation", Page 22

6 Familiarizing Yourself with Your Appliance

6.1 Appliance

Here you can find an overview of the parts of your appliance.

Diagram Description: The diagram shows the front and rear views of the washing machine with numbered parts.

• 1 Maintenance flap for the drain pump → Page 25
• 2 Door
• 3 Detergent drawer → Page 14
• 4 Control panel → Page 15
• 5 Water drain hose → Page 11
• 6 Power cord → Page 12
• 7 Transit bolts → Page 10

Note: On certain models, specific details such as the color and shape may differ from those pictured.

6.2 Detergent Drawer

Note: Observe the manufacturer's instructions on the use and dosage of the detergent and care product and the information in the program descriptions.

Diagram Description: The diagram shows the detergent drawer with four compartments and a measuring aid.

• 1 Measuring aid for liquid detergent
• 2 Compartment II: Detergent for the main wash
• 3 Compartment ?️: Fabric softener
• 4 Compartment I: Detergent for prewash

6.3 Control Panel

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

Diagram Description: The diagram shows the control panel with a program selector dial and a display area with buttons.

• 1 Programs → Page 19
• 2 Program selector → Page 22
• 3 Display → Page 16
• 4 Buttons → Page 18

7 Display

The display shows the current settings, options or relevant information.

Diagram Description: The display shows various icons representing wash, rinse, spin, temperature, speed, program status, and options like PreWash, Extra Rinse, and Control Panel Lock. It also shows time indicators and error codes.

¹ Example

8 Buttons

The selection of program settings depends on the program that is set.

9 Programs

Notes

• The laundry's care labels provide you with additional information on program selection.
• For programs with a temperature setting of 80 °C or 90 °C, the actual temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved.

Diagram Description: The diagram illustrates load sizes: 1 Large load, 2 Medium load, 3 Small load.

¹ Speed Perfect activated
² Washing not possible

10 Accessories

Only use original accessories. These are designed especially for your appliance.

Note: Some accessories are available in other colors. Contact → "Customer Service", Page 33.

11 Laundry

11.1 Preparing the Laundry

NOTICE: Objects remaining in the laundry may damage the laundry and the drum.

• Remove all items from any pockets in your laundry before using the appliance.

Note: The appliance and fabrics are protected when you prepare your laundry.

• Brush off sand and soil
• Sort the laundry according to color and fabrics and observe the care labels
• Close all zippers, hook and loop fasteners, hooks and eyes
• Tie cloth belts, cloth straps and cords together
• Remove curtain fittings and lead strips
• Wash small or particularly delicate items in a mesh washing bag
• Wash large and small items of laundry together
• Wash laundry with fresh stains immediately
• Pretreat laundry with dried stains and wash several times
• Load the laundry unfolded into the drum
• Before loading the drum, any laundry that has been pre-treated with chlorine bleach should be rinsed several times

12 Detergents and Care Products

You can protect your appliance and your laundry by selecting and using the correct detergents and care products. The manufacturer's instructions for use and dosage can be found on the packaging.

Notes

• When using liquid detergents, only use liquid detergents that are self-flowing.
• Do not mix different liquid detergents.
• Do not mix detergent and fabric softener.
• Do not use products that have expired or are highly congealed.
• Do not use products containing solvents, caustic agents or volatile substances.
• Do not use chlorine bleach.
• Do not use dyes regularly as fixing salt can damage stainless steel.
• Do not use color-bleaching agents in the appliance.

13 Basic Operation

13.1 Switching on the Appliance

Requirement: The appliance has been correctly installed and connected. → "Installation and connection", Page 8

• Turn the program selector to a program.

13.2 Setting a Program

1. Turn the program selector and set the required program. → "Programs", Page 19
2. If required, adjust the program settings. → Page 22

13.3 Changing the Program Settings

Requirement: A program is set. → "Setting a program", Page 22

• Adjust the program settings. → "Buttons", Page 18

Note: The program settings are not saved permanently for the program.

13.4 Loading Laundry

Note: To prevent creasing, note the maximum load for the programs. → "Programs", Page 19

Requirements

• The laundry is prepared and sorted. → "Laundry", Page 22
• The drum is empty.

1. Open the door.
2. Place the laundry in the drum.
3. Close the door.

Ensure that there is no laundry trapped in the door.

13.5 Adding Detergent and Care Product

Note: Observe the information about detergents and care products → Page 22.

1. Pull out the detergent drawer.
2. If required, use the dosing aid.
3. Pour in the detergent. → "Detergent drawer", Page 14
4. If required, add the care product.
5. Push in the detergent drawer.

13.6 Starting the Program

Requirement: A program has been set. → "Setting a program", Page 22

• Press Start Pause.
  ✔️ The drum rotates and load detection takes place. This can take up to 2 minutes, after which water enters the drum.
  ✔️ The display shows the program duration or the program end time.
  ✔️ After the program has ended, the display shows: End.

13.7 Adding Laundry

After the program starts, you can remove or add laundry depending on the program status.

1. Press Start Pause. The appliance pauses.
   ?Note: If you want to add laundry, follow the instructions on the display. → "Display", Page 16
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start Pause.

13.8 Terminating the Program

1. Press Start Pause.
2. Open the door.

The appliance door remains locked for safety reasons if the temperature and water levels are high.

• If the temperature is high, start the Rinse program.
• If the water level is high, start the Spin program or select a suitable program for draining. → "Programs", Page 19

3. Remove the laundry. → Page 23

13.9 Removing the Laundry

1. Open the door.
2. Remove the laundry from the drum.

13.10 Switching off the Appliance

1. Turn the program selector to Off.
2. Turn off the tap.
3. Wipe the rubber gasket dry and remove any foreign objects.
4. Leave the appliance door and detergent drawer open so that residual water can evaporate.

14 Control Panel Lock

Secure your appliance against being operated unintentionally using the controls.

14.1 Activating the Control Panel Lock

• Press on both buttons for approx. three seconds.

• ✔️ The display shows
• ✔️ The control elements are locked.
• ✔️ The control panel lock remains active even after the appliance has been switched off and in the event of a power failure.

14.2 Deactivating the Control Panel Lock

Requirement: To deactivate the control panel lock, the appliance must be switched on.

• Press on both buttons for approx. three seconds.

• ✔️ goes out on the display.

15 Basic Settings

You can configure the basic settings for your appliance to meet your needs.

15.1 Overview of the Basic Settings

Diagram Description: The diagram shows the program selector with numbered positions (1-5) corresponding to different basic settings.

• 1 Program selector with program positions
• 2 Set the volume of the signal tone that is emitted when the program ends: 0 (off) to 4 (very loud)
• 3 Set the volume of the signal tone that is emitted when the buttons are selected: 0 (off) to 4 (very loud)
• 4 No basic setting.
• 5 Display the number of finished programs.

15.2 Changing the Basic Settings

1. Set the program selector to position 1. → Page 24
2. Press Start Pause and, at the same time, turn the program selector to position 2. ✔️ The display shows the current value.
3. Use the program selector to select the required basic setting. → Page 24
4. Press Finish in to change the value.
5. To save the changes, switch off the appliance.

16 Cleaning and Maintenance

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

16.1 Cleaning the Drum

CAUTION: Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury.

• Regularly run a program for cleaning the drum or wash at temperatures of Extra Hot.
• Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry.
• Run the Drum Clean program without laundry but with washing powder that contains oxygen bleach or a cleaning agent for caring for the inside of the appliance. → "Accessories", Page 22

16.2 Cleaning the Detergent Drawer

1. Pull out the detergent drawer.
2. Press down on the insert and remove the detergent drawer.
3. Pull out the insert upwards.
4. Clean the detergent drawer and insert with water and a brush, and then dry them.
5. Fit the insert and click it into place.
6. Clean the opening for the detergent drawer.
7. Push in the detergent drawer.

16.3 Cleaning the Drain Pump

Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises.

Emptying the Drain Pump

1. Turn off the faucet.
2. Switch off the appliance. → Page 23
3. Disconnect the appliance's mains plug from the power supply.
4. Open and remove the service flap.
5. Loosen the screws and remove the protective film.
6. Slide a sufficiently large container under the opening.
7. Take the drain hose out of the holder.
8. CAUTION: When you wash at high temperatures, the detergent solution becomes hot. Do not touch the hot detergent solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
9. Firmly press on the sealing cap.
10. Clip the drain hose into the holder.

Cleaning the drain pump

Requirement: The drain pump is empty. → Page 25

1. Since water may remain in the drain pump, unscrew the pump cap carefully.
   The filter insert in the pump housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.
2. Clean the interior, the thread on the pump cap and the pump housing.
3. Ensure that the impeller in the drain pump can rotate.
4. Insert the pump cap. Ensure that the parts of the pump cap are correctly assembled.
   ?Note: The pump cap is comprised of two parts which can be taken apart for cleaning.
5. Screw the pump cap as far as it will go. The handle on the pump cap must be in a vertical position.
6. Fit the protective film and secure with the screws.
7. Insert and close the service flap.

Before the next wash

To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable program for draining after you have emptied the drain pump.

1. Turn the faucet on.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1 US quart (1 liter) of water into compartment II.
5. Select a suitable program for draining. → "Programs", Page 19

17 Troubleshooting

You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs.

WARNING: Improper repairs are dangerous.

• Never make any technical modifications to the appliance or its features.
• Do not tamper with controls.
• Repairs to the appliance should only be performed by authorized service providers.
• Only original spare parts may be used to repair the appliance.
• If the power cord of this appliance becomes damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service, or an authorized service provider in order to prevent injury.

17.1 Emergency Release

Releasing the Door

Requirement: The drain pump is empty. → Page 25

NOTICE: Escaping water may cause material damage. Do not open the door if you can see water through the glass.

• Pull the emergency release downwards with a tool and release. ✔️ The door lock is released.
• Insert the service flap and lock it into place.
• Close the service flap.

18 Transportation, Storage and Disposal

18.1 Removing the Appliance

1. Turn off the faucet.
2. Empty the water inlet hose.
3. Switch off the appliance. → "Switching off the appliance", Page 23
4. Unplug the appliance's mains plug.
5. Drain the water. → "Cleaning the drain pump", Page 25
6. Detach the hoses.

18.2 Inserting the Transit Bolts

Secure the appliance before transportation using transit bolts in order to prevent transport damage.

1. Use a screwdriver to remove the 4 cover caps.
2. Insert the 4 transit bolts. → "Removing the transit bolts", Page 10

Keep the cover caps.

18.3 Using the Appliance Again

• For further information, see → "Installation and connection", Page 8 and → "Starting an empty washing cycle", Page 13.

18.4 Disposal of Your Old Appliance

Environmentally compatible disposal allows valuable raw materials to be recycled.

WARNING: Children can lock themselves in the appliance, thereby putting their lives at risk.

• Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening.
• With redundant appliances, pull out the mains plug of the power cord, cut through the power cord and remove the appliance door.

1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Remove the appliance door.
4. Dispose of the appliance in an environmentally responsible manner.

Information about current disposal methods can be obtained from your specialist dealer or local authority.

19 Customer Service

With any warranty repair, Bosch will ensure your appliance is repaired by an authorized service provider using genuine replacement parts. Only genuine replacement parts are used for all repairs.

Detailed information on the warranty period and terms of warranty can be found in the Statement of Limited Product Warranty, from your retailer, or on the Bosch website.

If you contact Customer Service, you will need the model number (E-Nr.) and the production number (FD) of your appliance.

USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop

CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories

19.1 Model Number (E-Nr.) and Production Number (FD)

You can find the model number (E-Nr.) and the production number (FD) on the appliance's rating plate. Depending on the model, the rating plate can be found:

• On the inside of the door.
• On the inside of the service flap.
• On the backside of the appliance.

Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly.

20 Technical Specifications

Diagram Description: The diagram shows appliance dimensions with labels A, B, C, D.

¹ When aligning the appliance, the appliance height may increase by up to 1/2" (1.2 cm).

Contact Information

BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
USA
www.bosch-home.com
1-800-944-2904

© 2024 BSH Home Appliances Corporation