Garett Kids Trendy 4G User Manual

Product Description

The Garett Kids Trendy 4G is a smartwatch designed for children, offering communication, location tracking, and safety features.

Key Components:

• 1. Touchscreen: The primary interface for interaction.
• 2. Function button: Used for switching on/off, waking the device, locking the screen, and activating the SOS function.
• 3. Touch back button: Navigates to the previous screen.
• 4. Photo/video camera: For capturing images and videos.
• 5. Nano SIM card slot: Accommodates a Nano SIM card for connectivity.
• 6. Magnetic charging port: Connects to the magnetic charging cable.
• 7. Interchangeable strap: Allows for strap customization or replacement.

Safety Issues

Please read the following safety precautions carefully:

• Medical Devices: Using this device near medical devices such as pacemakers, hearing aids, or other electronic medical devices may disrupt their operation. Exercise caution.
• Fire Hazard: Do not dispose of the device in fire, as there is a risk of battery explosion.
• Heat and Sunlight: Protect the device from heat sources and direct sunlight.
• Environment: Do not store the device in damp places or high temperatures, as this may cause electric shock or fire.
• Water Resistance: The device is not resistant to long-term immersion in water. Do not swim or dive while wearing the device. The IP67 standard does not guarantee waterproofness during swimming, as forces acting on the device may cause it to become unsealed and damaged.
• Repairs: In case of failure or damage, stop using the product and contact a Garett service centre. Any attempts at self-repair may damage the device and invalidate the warranty.
• Cleaning: Clean the device only with a soft, slightly damp cloth. Do not use strong detergents or other stimulants.

Installation

Strap Adjustment:

Put the watch on your wrist and adjust the strap length to ensure the device is not too loose.

Nano SIM Card Requirements:

The device requires a Nano SIM card with the following specifications:

• The card must be active (activate via a mobile phone call if new).
• The card must be topped up (for prepaid cards).
• The card must not have an active PIN code. Disable PIN lock in phone settings or via the operator if necessary.
• The card must support 2G/3G/4G modes, have an active internet service, and caller ID function.

Note: Data-only SIM cards (e.g., for tablets) may not function correctly. An internet package (approx. 1 GB/month recommended) is advised to manage costs.

Installing the Nano SIM Card:

Perform this step with the device turned off.

1. Remove the screw securing the Nano SIM card port cover (5).
2. Remove the plug and tray. Place the Nano SIM card into the tray, aligning the chip towards the display and the rectangular side towards the slot.
3. Insert the tray back into the watch, replace the cap, and screw it back on securely.

Diagram showing SIM card types (NORMAL SIM, MICRO SIM, NANO SIM) with NANO SIM highlighted.

Charging

1. Use the supplied magnetic cable. Attach the magnetic end to the watch's charging contacts.
2. Connect the other end of the cable to a USB port on a computer or a USB power adapter.
3. A charging animation will appear on the screen when connected properly. If no animation appears, check the connection.

If the battery is completely discharged, the animation may take several minutes to appear. It is recommended to charge the watch for approximately 2 hours before first use. Charging voltage should not exceed 5V, and the recommended maximum charging current is 1A.

First Start-up

1. Ensure the Nano SIM card is correctly installed and meets all requirements. Press and hold the function button (2) for approximately 5 seconds to start the device.
2. The home screen will display the time and date. Swiping down reveals the quick menu with Wi-Fi signal ?, GSM signal ?, internet connection ?, and battery level ?.
3. Wait for the GSM signal and internet connection icons to appear. These are necessary for configuration. If they do not appear within a minute, verify SIM card requirements and ensure the watch is in an area with network coverage. Restarting the device may also help.
4. If the GSM signal is present but the internet connection is unavailable (no ? icon), an incorrect APN configuration may be the cause. Refer to the Troubleshooting section for APN configuration via text messages.
5. Once the internet connection is active, proceed to install the Garett Tracker app on your smartphone. The device will be fully functional after registration and configuration via the app.

Video Tutorial: For guidance on using the Garett Tracker app, scan the QR code or visit: https://youtu.be/1VJjvs1raaA

Installing the Garett Tracker App

The smartwatch works with your smartphone via the Garett Tracker app. Download and install the app from the Google Play Store or the App Store by searching for "Garett Tracker" or scanning the provided QR codes.

Remember to grant the app the necessary consents and permissions for full functionality. Refusing permissions may limit or disable certain app features.

Registering in the App

1. Launch the Garett Tracker app.
2. On the login screen, you can log in, register a new account, or change the app language.
3. To register, click "Registration".
4. Enter your email address (this will be your login).
5. Retype the verification code shown in the image.
6. Enter a password (6-12 characters, no Polish or special characters).
7. Click "Registration". Keep your email and password safe, as the first assigned account is the administrator account.
8. Press "Add Device" to link your watch.
9. Scan the QR code (REG CODE) from the watch's sticker or settings, or enter it manually.
10. Enter a device name.
11. Select your relationship to the watch user.
12. Optionally, enter the device's phone number.
13. Click "OK" to complete the setup.

For registration issues, contact Garett Technical Support at serwis@garett.pl.

Garett Tracker App Features

The app's home screen displays the map with the watch's last known location, showing the data source (GPS/LBS/WiFi), address, time, and battery level.

Location Accuracy: For the most accurate GPS location, the smartwatch should be in an open area. Indoors or in areas with poor signal, location may be based on the nearest mobile network transmitter, potentially differing from the physical location.

Offline Status: If the app shows "The device is offline," it means the smartwatch has no active internet connection or is out of network range. Check SIM card installation and APN configuration.

Key App Functions:

• Chat: Send voice messages (max 15s), text messages (max 30 chars), and photos.
• GEO-fence: Define safe zones; receive alerts when the user leaves the area.
• Locate: Refresh the watch's current location.
• History: View past routes.
• Pop-up Menu: Access quick settings like Whitelist (call filtering), Remote Camera, Activity tracking, and Video Chat.
• Settings: Configure SOS numbers (up to 3), Voice Monitoring (discreet remote listening), SMS messages, Modes of Operation (tracking frequency), SMS notifications, Family members (administrators), Phone book, Time zone, Language, and Management (Numeric keypad, GPS positioning, LBS tracking, Watch finder, Device lock).
• Personal Details: Manage profile, device list, change password, log out.
• Map View: Change map style, view phone/device locations.

Note: Some app functions may vary by device model. Contact Garett Technical Support for assistance.

Main Menu Functions

• Video Call: High bandwidth and LTE connection recommended. Quality may be affected in areas with poor mobile network coverage.
• Contacts: View and call saved contacts.
• Camera: Take photos (max 3) and save them to the gallery.
• Phone: Dial any number using the numeric keypad (can be disabled in the app).
• Chat: Send and receive voice/text messages.
• QR Code: Displays the watch's registration code and the Garett Tracker app QR code.
• Gallery: View, send, or delete photos.
• Settings: Includes Dial gallery (watch face), Volume, Brightness, Date and time, Sleep (screen timeout), VoLTE, Language, Turn off, and Information (software version).
• Game: A simple mathematical game.
• Alarm: View configured alarms.
• Stopwatch: Stopwatch functionality.
• Calculator: Basic calculation tool.
• Pedometer: Tracks steps taken (can be enabled/disabled in the app).

Functionality may vary based on software version. Contact Garett Technical Support for any issues.

Technical Specifications

• GSM module: 2G / 3G / 4G
• Processor: ASR 3603S
• Battery: 700 mAh
• Display: IPS 1.4″
• Face dimensions: 55 x 44 x 15 mm
• Water resistance: IP67
• Dedicated app: Garett Tracker
• Warranty: 36 months
• Weight: max. 48 g
• Strap: Interchangeable

For more information, visit www.garett.pl.

Troubleshooting

1. Device does not turn on: Connect to a charger for approx. 2 hours. Check the charging cable, charger, and connection.
2. No GSM signal (?): Verify SIM card format, insertion, and requirements. Restart the device or try another SIM card.
3. No internet connection (no ? or "Device is offline" message): Ensure the SIM card meets all requirements. Configure APN settings by sending specific text messages to the watch's number (refer to manual for detailed instructions based on operator).
4. Inaccurate GPS location: Check for GPS signal (GPS icon) and ensure the watch is in an open area.
5. Cannot call the watch: Check caller's credit, ensure no numbers are blocked, and verify the Whitelist setting in the app.
6. Cannot call from the watch: Check GSM signal, SIM card requirements, and ensure the numeric keypad is enabled or contacts are saved in the phone book.
7. No sound during calls: Check if the speaker is muted and adjust volume in watch settings.
8. Short battery life: Ensure adequate charging time (approx. 2 hours) and check the selected operating mode (Tracking, Normal, Battery saving, Sleep).

For further assistance, visit the Technical Support section on the Garett website or contact Garett Technical Support Department: serwis@garett.pl.

Warranty Claims

The product is covered by a 24-month manufacturer's warranty. The warranty does not cover defects or damage caused by misuse, mechanical damage, or unauthorized repairs. To lodge a complaint, fill in the warranty card and send the device with proof of purchase to the service centre address provided on the card.

Manufacturer: GARETT sp. z o.o., Targowa 18/1413, 25-520 Kielce, Poland. More contact details are available at www.garett.eu.

Proper Disposal

As indicated by the product marking, this device should not be disposed of with household waste. To prevent environmental harm, separate it from other waste and recycle responsibly. Contact the retail outlet or local authorities for information on environmentally safe recycling.

Made in P.R.C. v. 2/22